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InterContinental Melbourne The Rialto

"The staff were very efficient and polite and the food was nice."

Katherine - 14 January 2020
King Club InterContinental Melbourne The Rialto
Lobby InterContinental Melbourne The Rialto
Lobby InterContinental Melbourne The Rialto
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InterContinental Melbourne The Rialto

495 Collins Street, Melbourne CBD, Melbourne, Australia, 3000 Victoria - See map
Free Wi-Fi
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to SEA LIFE Melbourne Aquarium
Within 280 m of property
See map
Popular landmarks
SEA LIFE Melbourne Aquarium 280 m
Eureka Skydeck 680 m
Block Arcade 690 m
National Gallery of Victoria 1.1 km
Queen Victoria Market 1.2 km
Shrine of Remembrance 1.9 km
Royal Botanic Gardens Victoria 2.0 km
Melbourne Museum 2.0 km
Melbourne Cricket Ground (MCG) 2.2 km
Melbourne Zoo 3.9 km
Nearby landmarks
Rialto Towers 50 m
Saisch Dental Care 60 m
Olderfleet Car Park 70 m
Rialto Observation Deck 80 m
Priceline Pharmacy William Street 190 m
Parks Victoria Information Centre 200 m
Era Health 230 m
Consulate General of Egypt 240 m
Immigration Museum 260 m
Enterprise Park 260 m

9.0

Exceptional

Location rating score

Inside city center
Popular neighborhood
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
  • 260 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Melbourne

  • Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Melbourne every 26 minutes on Agoda.com
Value for money8.0
Location rating9.0
Nearest airportEssendon Airport (MEB)
Distance to airport11.4 km

Rooms available at InterContinental Melbourne The Rialto

Excellent
Room comfort & quality
8.8
King Signature Suite
...
  • Room size: 55 m²/592 ft²
  • Street view
  • 1 king bed
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King Club Rialto
...
  • Room size: 36 m²/388 ft²
  • Non-smoking
  • 1 king bed
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King Club
...
  • Room size: 39 m²/420 ft²
  • Balcony/terrace
  • 1 king bed
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Club
...
  • Room size: 36 m²/388 ft²
  • Non-smoking
  • 1 king bed and 2 double bed...
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King Iconic Suite
...
  • Room size: 123 m²/1324 ft²
  • Street view
  • 1 king bed
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Twin Club
...
  • Room size: 36 m²/388 ft²
  • Non-smoking
  • 2 semi double beds
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King Iconic Suite
...
  • Room size: 123 m²/1324 ft²
  • Non-smoking
  • 1 king bed
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Club Intercontinental Suite
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 1 king bed
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Deluxe
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 1 king bed or 2 single beds...
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King Senior Suite
...
  • Room size: 68 m²/732 ft²
  • Non-smoking
  • 1 king bed
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Frequently asked questions

What time is check-in and check-out at InterContinental Melbourne The Rialto?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to InterContinental Melbourne The Rialto?

InterContinental Melbourne The Rialto is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, InterContinental Melbourne The Rialto has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 55 AUD per day. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Melbourne with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at InterContinental Melbourne The Rialto?

Wake up to a great continental breakfast at InterContinental Melbourne The Rialto. Adults can enjoy breakfast offered with an additional charge of 45 AUD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at InterContinental Melbourne The Rialto?

InterContinental Melbourne The Rialto features 2 on-site restaurants for your dining convenience.

What is the smoking policy at InterContinental Melbourne The Rialto?

InterContinental Melbourne The Rialto does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to InterContinental Melbourne The Rialto?

The closest train, metro, or bus station to InterContinental Melbourne The Rialto is Southern Cross Railway Station, 480 m away.

What restaurants are nearby InterContinental Melbourne The Rialto?

Restaurants including Alluvial, Market Lane Bar and Merchant are popular in InterContinental Melbourne The Rialto’s neighborhood which is known as Melbourne CBD.

What popular shopping places are close to InterContinental Melbourne The Rialto?

Shopping options in InterContinental Melbourne The Rialto’s Melbourne CBD neighborhood include Block Arcade, Melbourne Central and DFO South Wharf.

What are popular attractions near InterContinental Melbourne The Rialto?

InterContinental Melbourne The Rialto’s location in the Melbourne CBD neighborhood makes it close to famous attractions including Eureka Skydeck, National Gallery of Victoria and SEA LIFE Melbourne Aquarium.

What popular natural sightseeing spots are close to InterContinental Melbourne The Rialto?

InterContinental Melbourne The Rialto’s nearby natural sights include Richmond Rowing Club, Mercantile Rowing Club and Melbourne Grammar Rowing Club located in the same Melbourne CBD area.

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Explore the neighborhood

What people love about InterContinental Melbourne The Rialto

  • 9.2

    Exceptional
    Location

    "It is quite beautiful and centrally located."

    Shawn

    |

    27 November 2018

  • 8.0

    Very good
    Staff 

    "Staff were friendly and facility was nice."

    Yoonhye

    |

    22 July 2019

  • 9.2

    Exceptional
    Staff 

    "Great location and the staff were great."

    Justin

    |

    21 May 2018

Property ranking|Compared to 3,100 Melbourne properties
See all rankings
Room comfort score
8.8/10
Service score
8.8/10
Cleanliness score
9/10
Location score
9.1/10
Better than
99
%
of Melbourne properties
Better than
97
%
of Melbourne properties
Better than
97
%
of Melbourne properties
Better than
96
%
of Melbourne properties
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Overall rating:

8.8

Excellent
871 reviews
Cleanliness
8.9
Facilities
8.3
Location
9.0
Read all reviews >
What travelers say they love:
In the midst of CBD, great coffee next door - Bonnie cafe.
Tuan from Singapore
Business traveler
More about InterContinental Melbourne The Rialto

More about InterContinental Melbourne The Rialto

Located in the heart of Melbourne CBD on Collins Street, InterContinental Melbourne The Rialto features a bar, day spa, fitness centre and a indoor heated pool. Built in 1891, the InterContinental Melbourne is one of Melbourne's last remaining examples of 19th century Victorian Gothic architecture. It offers rooms with a 32-inch flat-screen TV, free cable channels and an iPod docking station. The property is a 5-minute walk from Southbank shops and restaurants and a 15-minute walk from both Docklands and Yarra River Precincts. Melbourne International Airport is a 25-minute drive away. Botanica Day Spa offers a tranquil escape for those looking to relax, re-balance and restore a sense of well-being. The stylish rooms have a luxurious bathroom with a rain shower, bathrobe and slippers. Each room has a minibar and tea/coffee making facilities. Celebrity chef Guy Grossi’s famous Merchant Restaurant and Shannon Bennett's Vue de Monde are located within the Rialto complex. The Bluestone Bar and Market Lane serve a wide selection of drinks and provide a great atmosphere for social and business meetings.

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Most talked about facilities

Breakfast

11 mentions

Housekeeping

10 mentions

Food & Dining

4 mentions

Internet

4 mentions

What they offer

9.2

Exceptional

"I would stay at the Intercontinental again."

Adora

|

5 September 2018

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

Alluvial Restaurant
Cuisine:Local, Australian
Menu:Buffet

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of InterContinental Melbourne The Rialto from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.9
Facilities8.3
Location9.0
Room comfort and quality8.8
Service8.8
Value for money8.0
High score for Melbourne
Rating
9+ Exceptional (61)
8-9 Excellent (30)
7-8 Very Good (43)
6-7 Good (10)
<6 Below Expectation (5)
Time of the year
Mar - May (36)
Jun - Aug (35)
Sep - Nov (34)
Dec - Feb (44)
Don't miss out!Users are booking a place in Melbourne every 26 minutes on Agoda.com
All guests (255)
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Show reviews that mention 

Showing 149 verified guest comments
12345
8.0
Excellent
Yoonhye from South Korea
Group
King Deluxe
Stayed 1 night in July 2019

Very good”

Was better than I expected. Staff were friendly and facility was nice.

Reviewed July 22, 2019

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9.6
Exceptional
Ana from Timor-Leste
Couple
King Deluxe
Stayed 3 nights in December 2018

Amazing experience”

From the start the staff was amazing. We get to Melbourne in an early flight so get to hotel around 9am. The girl at the reception was very nice and was able to give us a room in about a hour! The hotel is near the tram stops, so perfect to get around. The door staff is always polite. The room is big, comfortable bed, coffee machine in the room, big shower. The only thing I would prefer is if the room had window to the street insteadof the hall. We had Christmas dinner on alluvial which was also very good. Definitely a hotel to visit.

Reviewed January 04, 2019

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8.0
Excellent
HO from Hong Kong SAR, China
Couple
King Deluxe
Stayed 1 night in April 2017

Very good”

A short layover in Melbourne after a business trip there. Intercontinental located at the Collins which is right at the cbd and you don't have to worry about food or transport. 10 mins walk from the sky bus station and restaurants are just 5-10 mins walk away as well. Staff are nice and helpful It made my stay relax and comfortable

Reviewed May 05, 2017

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8.8
Excellent
Raja from Indonesia
Family with young children
Deluxe
Stayed 6 nights in September 2016

Great stay at the Intercon...”

All around the world The Intercontinental hotel has always live up to their customer's Expectation. In this branch the staff were really friendly and helpful. We got lots of help from the 2 guys at the concierge. (Thank you Paul and John for giving us tips on places to visit). The hotel was walking distance from shopping and restaurant area. The breakfast was great. Should try their Bircher Musili. Keep it up..

Reviewed March 03, 2017

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9.6
Exceptional
Jeffrey from Australia
Couple
1 King Junior Suite
Stayed 1 night in April 2016

Still the best”

The Rialto is still my stand-out favourite Melbourne City hotel. The locations, staff and room quality are a step above the rest in my view. Last weekend was my 7th visit and I plan to go back next time I need a place in the Coty.

Reviewed April 24, 2016

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8.0
Excellent
Jeffrey from Australia
Business traveler
King Deluxe
Stayed 2 nights in September 2015

Still good but slipping a little”

Location, Staff and breakfast

This is my fifth visit to the Rialto. Location is very good in my view and the staff are exceptional. Really friendly and helpful. On the negative, the place is getting a little tied around the edges. Hallways were not always as clean as they should be and the air conditioning refused to bring the temperature down, even though I had maintenance look at it. I'd probably give it one more try, but would want to see improve

Reviewed September 22, 2015

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10.0
Exceptional
Roshni from Indonesia
Family with young children
King Deluxe
Stayed 5 nights in April 2019

Excellent Hotel”

Excellent Hotel.. centrally located.. James at the concierge was of great help.

Reviewed April 23, 2019

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9.2
Exceptional
Michael from Australia
Business traveler
King Deluxe
Stayed 2 nights in February 2019

Melbourne CBD exellance”

The Inter has to be the best value 5 Star in Melb. The food is excellent, the staff service and attitude tremendous, the concierge among the best I've encountered on the planet. It's tops.

Reviewed February 19, 2019

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9.2
Exceptional
Adora from Singapore
Couple
Deluxe
Stayed 1 night in September 2018

Great location, Comfortable room”

If you're coming from the airport, just hop on the skybus to the city. When you alight at the southern cross station it's a 5-7min walk to the hotel. Right in the heart of the CBD. There's a supermarket across the road from the hotel and good eateries located close by. Location is great. I arrived at noon and managed to get an early check-in which I'm thankful for. The room was very comfortable, great pillows and bed. Water pressure in the shower was great. The only issue we had was the air conditioning in the room. We set it at 16 degrees but it still felt like 26 degrees. As we were only staying for one night and it was already quite late in the evening, we did not call engineering to come fix the issue. When I gave feedback to the check out staff, she was really nice to not charge us for the two cokes we had from the mini bar to make up for the air conditioning issue. Overall, a good experience. I would stay at the Intercontinental again.

Reviewed September 05, 2018

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10.0
Exceptional
Alex from Australia
Business traveler
1 King Junior Suite
Stayed 2 nights in January 2018

BEST SERVICE EVER EXPERIENCED FROM A HOTEL”

As an Ambassador they gave me x2 room upgrades to a massive suite fit for a king & extended 4pm checkout. Free water, chocolates provided daily, Nespresso and Capsules were a big bonus for the busy traveller. Room service was prompt and amazingly tasty food. One night i arrived to the hotel in a bad mood as we had a screaming kid in the back seat and upon handing my keys to the gentleman at valet, he could clearly see that i was in a pretty bad mood. So he phoned me once i got to my room and he advised me that a bottle of red wine will be delivered to my room free of charge to brighten my mood. I couldn't believe it ! Very good, attentive and caring service. The staff at this place are all 100% couldn't recommend this place anymore.

Reviewed February 02, 2018

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8.0
Excellent
Kim from Australia
Couple
Deluxe
Stayed 3 nights in January 2018

Lovely Environment”

This hotel has excellent staff who are very happy, helpful and respectful. The location is ideal as everything in the city is walking distance or you can take the free tram. The rooms are quiet and very clean. The whole design of the place is beautiful. The breakfast was excellent. The only thing I was disappointed about was the quality of the pool and gym. Both were in need of an upgrade. I went there for a few days of R&R and unfortunately the pool was closed on day 3 for 'unexpected maintenance' and a piece of the gym equipment collapsed on one side when I was using it, due to a bolt working its way out. I would certainly recommend this hotel, but don't expect the pool and gym to be of the same standard as the rest of the place.

Reviewed January 23, 2018

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8.8
Excellent
ahrum from South Korea
Solo traveler
King Executive
Stayed 1 night in December 2017

all facility is perfect but only one thing!”

Thank you, intercontinental hotel in Melbourne. However, one thing I would like to tell you, actually the staff at the reception desk, a lady, little bit chubby and blonde hair, her attitude for guest is not professional as I have never seen before, compared to any other luxurious hotels. When I tried to check in at hotel, but arrived earlier than I expected around between 9.43 am to 9.59 last Saturday 9th Dec, She told me that I should have came to hotel after 3 hours later with very annoying face and chewing gum as well. I was very shocked and her attitude and service made me feel upset. Even I booked as executive king room for myself. You should be careful about how customers are treated, we are not dump and also deserve to receive high quality facility and comfortable service with a beautiful smile. Other staff are excellent and beautiful, except for this fat blonde lady. She is not qualified at all and does not fit this luxurious hotel brand value as well. Thank you.

Reviewed December 12, 2017

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8.4
Excellent
Bastian from Germany
Couple
King Deluxe
Stayed 5 nights in August 2017

Nice hotel in good location”

We arrived from the airport by Skybus at Southern Cross station and from there it is within walking distance. The location of the hotel is very good, more in the CBD than the shopping district, but pretty much within walking distance to everywhere downtown Melbourne. Hotel rooms are basic, unfortunately no modern technology or USB ports, in that regard it needs an upgrade. All the staff members, especially Front Desk and Concierge, are extremely polite, professional and helpful, definitely a big plus for the hotel. Breakfast buffet features all the essentials, however compared to hotels in Asia the selection is a bit small. Overall we enjoyed our stay and were very satisfied with the hotel, we would stay there again when we return to Melbourne.

Reviewed August 31, 2017

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9.6
Exceptional
John from Australia
Couple
Deluxe
Stayed 2 nights in July 2017

Exceptional”

All very comfortable. What is expected from superior accommodation. In particular, the Staff were very responsive, obliging and as helpful as possible. The Staff put the icing on the cake.... So to speak.....

Reviewed July 10, 2017

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8.4
Excellent
Tan from Malaysia
Family with young children
Twin Deluxe
Stayed 5 nights in June 2017

Nice heritage hotel in CBD”

Nice boutique style hotel in the heart of Melbourne.Enjoy our stay of 5 nites except that the housekeeping for a 5 star hotel is inconsistent and disappointing.Towels not refilled and used cups not properly washed after our return and bathrooms not properly cleaned.Other than that,its been a great experience with the staff

Reviewed June 20, 2017

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9.2
Exceptional
Tim from Australia
Couple
Deluxe
Stayed 1 night in January 2017

Really great, enjoyed our stay thoroughly!”

Hotel room was quite good, but loved the atrium between the two restored building facades, could look at it for days! The bars in the hotel were great and the buffet breakfast was to die for (really really good)!!! Overall a great hotel experience for our ten year wedding anniversary😊

Reviewed January 22, 2017

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9.7
Exceptional
Jeremy from Australia
Business traveler
Deluxe
Stayed 1 night in December 2015

Excellent stay”

Food, bar, atmosphere

Great gym, location, room, bar, restaurant. Really enjoyed the stay and the in-room dining was absolutely delicious. Probably the best room service food I have ever eaten. Great relaxed feeling throughout the hotel.

Reviewed December 20, 2015

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10.0
Exceptional
Jessica from Australia
Couple
King Deluxe
Stayed 1 night in April 2015

Lovely Overnight stay ”

location, comfort, staff

friendly accommodation staff make you feel welcome. Bar is fantastic. Experienced Vue de Monde restaurant within the Rialto which is incredible. We recommend to at least head to the Lui bar for a beverage and great view if you can! Hotel bar is lovely too. Comfortable room, great air conditioning (Melbourne hotels can be sticky and hot), fabulous location. Best hotel in a long time!

Reviewed August 03, 2015

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9.3
Exceptional
Vilnius from Lithuania
Family with teens
Twin Deluxe
Stayed 6 nights in April 2015

Nice stay”

Staff was extreamelly welcoming and service oriented, great location, good value for money

Only one downside - breakfast place have been really crowded, in many cases plates have stayed empty for quite some time, looked like they had issues with staff in order to ensure that breakfast board is constantly refiled

Reviewed April 10, 2015

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10.0
Exceptional
Anna from Australia
Business traveler
King Deluxe
Stayed 1 night in April 2015

Excellent!”

Service, comfortable rooms, facilities

I always stay at the Rialto when on business in Melbourne. It is superbly located in the city centre and the rooms are very comfortable and all the facilities you expect from a 5 star hotel. The pool is great.

Reviewed April 07, 2015

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