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Staff spoke good English. Very friendly.
The Best Hotel In Jeju”
This is one of the best among the best hotel in downtown jeju. Surely u never regret on what u have paid. Everything is good. And sure will come again and stay here for sure. 5 stars to this best facility...
Best View in Jeju City ”
They have the best view in the city, with sea and airport. Location is also good, in the middle of the city and close to everywhere. Loved the pool, which is one of very few in Jeju Island opening during winter time, with hot jacuzzi and sauna. The interior design of the room and facility looked a little bit old, but overall all clean and convenient. Will syat again in the future.
Walking distance to shopping district”
1) it is located very near to the airport and there’s airport shuttle direct to the hotel 2) Walking distance to shopping district 3) Lotte DFS is right below the hotel (the Lotte DFS is always crowded with PRC and price there are in USD iso KRW) 4) Free Parking
Standard is not a 4 star hotel”
When I firstly entered the room, there was some white dirt (? dried toothpaste) on the glass in the toilet. At the same time, there were some sticky stains on the table & bedside table, which was cleanable. Window was dirty, actually you can’t see outside clearly. Anyway, the room is spacious, bed is comfort.
Centrally located in downtown Jeju island. From the airport, I took the airport limousine bus. It dropped me off near the hotel and only cost ₩2000. The hotel sits on top of the Lotte duty free mall, so if you want to shop, you're in the right location. The hotel itself was very nice, clean and quiet and the beds were very comfortable. If you want to get to the beach, hop on the airport limousine and for ₩5500, the bus will take you to the Lotte resort hotel on the other side of the island.
location is great”
i only book the hotel coz of its brand,i think its overpricing we didnt enjoy the hotel facilities coz of the snow storm during our stay,breakfast buffet are diverse,the good thing in the hotel is the staff they converse clearly and the concierge they are amiable.
ok hotel but ”
the hotel is classy and is centrally located. Saw a kpop group when we stayed there. my only complain is the delay in the deposit which i am waiting to be released and credited back to my account since.we checked out on november 29, 2017.
Easy access to airport as it takes 5-10mins only. Shopping are within walking distance. However, not exactly right smack in a shopping street. Breakfast in hotel? Unless you are on a diet....poor selections or expect continental spread only.
Front desk staff was helpful and professional but the housekeeping staff was a little bit rude telling guests to leave at normal checkout time, without knowing a late checkout arrangement had been agreed with the front desk.
Nice hotel with great amenities”
The room was spacious and clean. The hotel comes with a lot great amenities. The downside was the pool was closed too early and open late. The location of the hotel is great and next to it is duty free shop. The front desk and concerige was very helpful with a minor language barrier.
Strategic Place ”
If you not driving a car and mainly commuting by taxi, this hotel is the most recommended hotel in Jeju. Don't take a risk to get cheaper, yet hidden hotels, otherwise you will be taken around and around the streets, ended up paying more for taxi. FYI, taxi and public transportations are so difficult to get from the attraction sites in Jeju. Taxi fee from Lotte City hotel to Jungmun Resort/Seongsan Ilchulbong +/- 30K won, to airport +/- 5K won.
clean and new, beautiful view”
The building is new and the room and facilities were immaculate. Beds were very comfortable (I like firm mattresses). Big screen TV with a few English channels, including CNN and BBC. Gym was okay, basic but nice; there is also a laundromat (detergent sold in vending machines.) Location is good, some restaurants nearby, as well as convenience stores and bus lines. Taxi to the huge supermarkets (Lotte Mart and Emart) in Jeju City was about five minutes; during rush hour it might take a little longer, but we considered those places to be within walking distance of the hotel. Special thanks to Hailey Lee at the front desk for taking so much time to help us find the bus routes to the places we wanted to visit. Front desk had speakers of different languages; I saw and heard English and Chinese. Didn't have a chance to use the pool because it was a bit too cold, but it (and the jacuzzi) are outside on the sixth floor, so you'd have a view of the city.
5 star in jeju”
Staffs here are very hospitable and they will help you with anything they can. One time, I had a terrible headache so I decided to go to the nearby drugstore but they couldn't understand us so I asked the front desk if they have a pain killer. and the lady front desk staff gave me her own pain killer. Breakfast buffet food quality was great and the spread was a reasonable. Location wise, restaurants and shops are about 5-10 minute walk. They have a coin laundry facility available and there's a television and a vending machine inside so you wouldn't get bored. Amazing hotel. Highly recommended!
I had a wonderful and enjoyable stay.”
My stay at Lotte City Hotel Jeju was a positive experience. The room is spacious, clean and comfortable. The hotel is very new. Although some parts of the hotel are still work in progress, it is generally a quite hotel. You can have a relaxing time at the swimming pool and jacuzzi. Pleasant staff.
Clean and affordable ”
this is a new budget hotel which provides reasonable affordability.
nice and clean hotel~
Very clean rooms and comfortable bed. Ocean view room is great as you get a view (not close but still nice) and the planes at airport. Definetly will stay again.
Convenient to Yeon dong. Clean & well equipped. Good for shopping.”
I left a small black cosmetic bag in the room, hope that the hotel can get back to me.
Nice hotel with good service. When our room smelled like plastic, they switched us to a higher floor room and provided us with a purifier machine. There is corn laundry but was almost KRW10,000 per load. Not kids friendly as no kid slippers and toiletory.
Hotel was located near restaurants though most do not open early in the morning. However we were satisfied to have paris baguette just a stone throw away for breakfast and managed to find a small eatery 5 mins walk behind the hotel to have breakfast the day of our departure. Lots of food choices at the airport too. Lotte duty free is located just next to the hotel. We ordered room service and was pleasantly delighted at the quality of food served although there are limited choices.. (only pasta or pizza).
Central Hotel to Stay While Jeju”
It is a very gorgeous hotel. Check-in staff are very friendly and helpful. It is a central location with The Golden Tour Bus just down the road and also several bus stops to different locations all around and nearby. Took us about 10-15 mins from the airport to the hotel in a bus. Will definable recommend this hotel in the future when going to Jeju.
Clean and comfortable”
The rooms are clean and quiet corridors. Corridor has ice machine, ground floor has a duty free shopping floor for your very last min shopping. Opposite the hotel do have cheaper skincare such as innisfree, faceshop ...
Really nice hotel. Great value for cost. Near airport and duty free shopping, but far from other areas in Jeju City. Year round pool and hot tub were great. Room was excellent. Great to have laundry on site, but cost was a bit excessive to wash and dry (around $4 each). Buffet was expensive. I'd skip it for better food outside. All the staff were friendly and helpful.
They need more elevators. (Too late now!)”
Overall I was pleased with my stay, but it's surprising that the biggest hotel in JeJu City only has 3 elevators. Communicating with the front desk was more difficult than I've experienced in most Korean hotels. They were certainly courteous, but misinterpreted common questions; such as "what kind of local entertainment is available." Their dinner buffet, though a bit pricey at 80,000 Won, was worth it.
Our hotel stay was fantastic and the location of the hotel was very close to the airport as well as nearby shopping areas. We rented a car to move around and there was free parking with ample space and lots. The overall quality of the hotel as well as our room was great. It was a really nice stay.
A very affordable 5* hotel in Jeju”
The location is great n convenient. Is in the city while the shopping areas and many food can be find just across the street. There is a Paris baguette and convenient store beside the hotel. There is also a drug store beside, in case if you need some flu medicine. The room is spacious enough for 3 pax. Is very clean n neat room. Comfortable bed. Will come back to this hotel again next trip.
This hotel is placed in the heart of Jeju City and is very close to a lot of restaurants, bus stops and local fan fare. I recommend this hotel to anyone who wants to experience Jeju and the wonderful people.
The Hotel to expensive for this place”
If you need a expenisve hotel ..no bar very noise because you can show the airport ..this hotel is rigth for you. if you want take also relax please go to lotte and resort just 45 min from airport is much better . i boox excutive floor ..one question what is my benefit... notthing ! NO BAR !
My husband and I booked Lotte City Hotel Jeju for our stay in Jeju during our honeymoon. It was an extremely comfortable stay! The room was clean and staff were friendly. We got a corner room with a view of the mountains. Hotel has washing machine and dryer downstairs too. We rented a car for our stay in Jeju and we could park in the carpark for free too. The hotel is relatively new. Will definitely book Lotte City Hotel Jeju the next time!
Good stay but not awesome”
Stayes a night and it was good. The room was not large but clean and comfy. We could see the Hanlla Mt. throughout the window and it was good. It was located im the center of the city, providimg easy access to the flea market and reataurants. In general, we were satisfied.
Central shopping convient location”
its just only less than 10min from the hotel, quite central, alot of eateries and shopping in the area less than 10 mins walk from the hotel. bakery money changer all within reach and taxi very frequent.helpful staff as well
Location, staff friendliness, comfortable room”
It was in the city centre with restaurant and shopping within 1 min walk. Staff were friendly. Best hotel I stayed in korea so far! With all the modern facilities, would like to stay in other lotte hotels in the future.
Comfy Biz Trip”
I have a great stay there. Despite the language barrier, all the staffs were very helpful to make sure I arrived at my office which located close to Jeju National University (far place, this one!). Room, especially bathroom was always clean and tidy. Breakfast also great! Trivia: You can exchange 2 unused breakfast coupon with a bottle of wine!
great for a lazy relaxed hols @ jeju”
It was amazing. We didn't have anything planned so everyday, we'd ask the front desk at lvl 1 for recommendations for lunch/dinner. This is how we managed to get food preferred by the jeju locals. They would also help to call for taxi (local ones are cheaper) to go to attractions. Being situated at the jeju city area, there are many shops within walkable distance. With a data SIM card to use in Korea, you will have fun just walking around thw area. The hotel is clean and welk kept too. There was once a rainy day where we decided to stay-in so we bought instant ramyeon back but the shop forgot to give us chopsticks and it was raining quite heavily outside. So we decided to try our luck with their helpdesk. They do have chopsticks and even bought it to us with napkins. This saved our day!
New, nice & comfortable hotel”
The hotel room is value for money, it was new, clean & class. The staff speak good English and attend to you immediately. Have went up to the dinner buffet floor to enjoy the one & only pricey seafood buffet. Due to just arrived + heavy rain so no choice have to eat there. It was quite close to shops and restaurants but not much of varieties.
Staffs speak English really well. Good location with a bus stop 100m away that goes to most tourist attractions. Bakery beside hotel for breakfast. About 200m away from a restaurant street with variety of Korean delicacies. Will definitely stay at Lotte City Hotel Jeju again.
It was a good stay. Services at reception is good. One of the front desk gentleman helped to book Taxi Tour for us. The 2 cabbies we booked over 2 days are relatively reliable and informative. The service can be further improved by providing welcome cocktail drinks. Next, there isn't 24 hours room service where we could order foods/drinks to dine inside our room. Last,there is a shuttle bus that ferry guest to the beach but this was not promoted by your front desk and thus tourist isn't sure what good is the beach for.
Hotel with excellent location”
Overall is good. However, we have booked with 3 adults, but breakfast only provided for 2 pax. Probably some misunderstanding during Agoda booking.
we can trust quality of lotte”
always satisfied with value of money and very clean and comfy
Staffs nice and good location to anywhere
Dutyfree is conveniently located downstairs. Hotel is surrounded by shops. Very near to the airport.
Nice staff, perfect location”
But the room seems a bit small, unresonable price. And there was a lefted item beside the bed. But the staffs are extremely nice.
Our last day at lotte city jeju was great , pool and other amenities were fun and joyful
Great hotel located in resort area of Jungmun. Swimming pool facilities are very busy with family's. If looking for a quiet hotel for a bit of R&R id look elsewhere
10min by taxi to the hotel. walking distance to the shop lot.
Best hotel to visit if you are staying in jeju city.
Great hotel in downtown Jeju. The staff are friendly and the hotel has a nice outdoor year round hot tub and swimming pool
Near to Airport ”
Stay at lotte city hotel in Jeju for 2 nights . Location is superb as it is near to airport and duty free shop is just below the hotel . Will stay again !
Good clean nice modern hotel
Clean Tourist Class Hotel”
Bed was very comfortable though room is quite compact. Clean and room was quite new. Overall was a comfortable stay, except the dinner buffet charges quite pricy.
Very clean，staff are nice，good
New hotel in jeju”
If you looking for valuable stay, lotte city hotel won't be a mistake. Excellent service, but do take note their reception not at the ground follow, but the staff is kind enough to help
a nice week at Lotte City”
It was a nice stay here for a week. Good location and clean room, ocean view!!!!
nice hotel and friendly staff”
my stay was pretty good and i love the staff is very friendly. very clean hotel and good location.
Nice hotel with friendly staff”
It's a nice stay in Lotte City Hotel. The room is clean with ocean view. The staff are very helpful. I'll stay in this hotel next time.
very good service, hotel is new and clean, near by shopping stores, very very very good location
Nuce hotel in city area for shopping and stay. ”
Great. Would like to stay there next visit to jeju as it is near shopping area and airport
Every thing ok”
Lotte City Hotel Jeju”
Clean and new hotel”
The room was just nice for 2 person. Very clean and new room. Love the swimming pool too. Enjoyed our stay.
New hotel in centre of town”
Hotel very conveniently located in centre of town, close to shops and restaurants, much better than staying far out in Segwipo.
Great location to town”
Great new hotel with rooms on the small side but right inside the heart of Jeju city for shopping and dining.
no ironing board for my business shirt