Malmaison Birmingham
Malmaison Birmingham
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"Great option, great location, nice rooms."

Richard

7 November 2017

Guestroom Malmaison Birmingham
Guestroom
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Lobby Malmaison Birmingham
Lobby
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Interior view Malmaison Birmingham
Interior view
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Interior view Malmaison Birmingham
Interior view
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Exceptional
Location
9.1
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Malmaison Birmingham

Exceptional location
Stay in the heart of Birmingham - See what's nearby
Have a question for Malmaison Birmingham?
Excellent
From 86 reviewsSee what guests said
8.3
Recommended by 89% of guests
  • 500 meters to public transportation

  • Heart of the city

  • Free Wi-Fi in all rooms

  • Air conditioning

Room choices
8.5
Excellent
Room comfort & quality
This property is in high demand!Last booked 4 hours ago
Superior Double Room
Superior Double Room
...
  • Street view
  • 25 m²/269 ft²
  • 1 double bed
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Standard Double Room
Standard Double Room
...
  • Street view
  • 25 m²/269 ft²
  • 1 double bed
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Standard Twin Room
Standard Twin Room
...
  • Street view
  • 25 m²/269 ft²
  • 2 single beds
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Standard
Standard
...
  • Street view
  • 18 m²/194 ft²
  • 2 single beds
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Club Double Room
Club Double Room
...
  • 20 m²/215 ft²
  • Non-smoking
  • 1 double bed
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Club Double
Club Double
...
  • 20 m²/215 ft²
  • Shower and bathtub
  • 1 king bed
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Deluxe Double Room
Deluxe Double Room
...
  • Street view
  • 18 m²/194 ft²
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Superior Twin Room
Superior Twin Room
...
  • Street view
  • 25 m²/269 ft²
  • 2 king beds
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Deluxe Double Double Room
Deluxe Double Double Room
...
  • Street view
  • 25 m²/269 ft²
  • 1 double bed
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Standard Double
Standard Double
...
  • Street view
  • 18 m²/194 ft²
  • 1 king bed
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More about Malmaison Birmingham

More about Malmaison Birmingham

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Great location, great food, great vibe."

derek from United Kingdom

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Couple
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

Postcode of the hotel and adjacent Mailbox carpark is B1 1RD. Please note that this postcode can vary depending on the SatNav brand, in which case changing the instruction to Royal Mail Street may help to clarify. Please call hotel reception if you are having problems. At the moment there are many road works in Birmingham City Centre, to locate us more easily please following Brown tourist signs to ‘The Mailbox’, the hotel is part of the shopping centre complex.

Real reviews from real guests

Agoda Reviews (86)Booking.com Reviews (3137)
8.3
Cleanliness8.6
Facilities8.0
Location9.1
Room comfort and quality8.5
Service8.3
Value for money7.7
Provided by verified guests of Agoda
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Standard Double Room
Standard Twin Room
Superior Double Room
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Showing 64 verified guest comments
1234
5.2
Simon from United Kingdom
Solo traveler
Club Double Room
Stayed 1 night in September 2018
mal maison ”
Aircon filled with Bacteria gave me a cold in room Very loud with doors slamming especially when the cleaner was around in the morning guessing the cleaning cupboard was quite near to my room
Reviewed September 16, 2018
8.0
Excellent
Michael from Ireland
Business traveler
Stayed 1 night in September 2018
Very good”
Drinks at the are pretty expensive
Reviewed September 04, 2018
9.2
Exceptional
Sundeep from United Kingdom
Couple
Standard Double Room
Stayed 1 night in December 2017
Nice hotel, Nice room, disaapointing shower”
The hotel is lush, the room is lovely however the shower is disappointing!
Reviewed December 29, 2017
6.4
Good
Rebecca from United Kingdom
Couple
Standard Double Room
Stayed 1 night in December 2017
Good”
The room was nothing special, considering the price. No water in the room, staff were unhelpful. However, it was a good location and the bar was good. Hotel du vin is much better! Due to the weather we were standed in Birmingham for the next night. We stayed at the holiday inn for for £69. I would stay there before the malmaison! What a shame, really disappointed as I’d heard such good things about this hotel. Gutted as it was our anniversary:(
Reviewed December 11, 2017
9.2
Exceptional
Angelika from United Kingdom
Group
Standard Double Room
Stayed 1 night in December 2017
Lovely stay ”
Apart from the heating not working properly in couple of our rooms it was a nice stay. Staff were more than happy to give us extra heaters and duvets. Rooms are very luxurious
Reviewed December 11, 2017
7.2
Very good
Liam from United Kingdom
Business traveler
Superior Double Room
Stayed 1 night in December 2017
Very nice...”
Very nice hotel in great location. My only complaint is the the bathroom in our room. We had an upgraded room (one up from the basic) and in truth the bathroom needed replacing. Shower was old fashioned and so was the sink and bath. It was clean but for the money you would expect something a bit more modern. Generally speaking, no complaints
Reviewed December 07, 2017
7.6
Very good
James
Couple
Standard Double Room
Stayed 1 night in December 2017
Lovely room”
Terrible breakfast . But it was extremely busy and they did give full refund
Reviewed December 04, 2017
10.0
Exceptional
Richard from United Kingdom
Solo traveler
Standard Double Room
Stayed 1 night in May 2017
Great option”
Great option, great location, nice rooms.
Reviewed November 07, 2017
8.8
Excellent
Michelle from United Kingdom
Couple
Superior Double Room
Stayed 1 night in November 2017
Nice room, would stay again”
We like staying at malmaison hotels. We’ve stayed at Leeds, Manchester and now Birmingham. The room at Birmingham was the biggest by far and gave us plenty of space to get dressed for an awards evening without being on top of each other. Sadly we didn’t get chance to look in on the brasserie or bar.
Reviewed November 06, 2017
10.0
Exceptional
Linda from United Kingdom
Solo traveler
Standard Double Room
Stayed 1 night in October 2017
Exceptional”
One night stay with adult daughter all excellent convenient for bars and restaurants wish we could f had another night.
Reviewed October 09, 2017
8.0
Excellent
david from United Kingdom
Business traveler
Stayed 2 nights in August 2017
Wet Spa closed down - Noisey Aircon”
Was an ok stay but the wet area of the spa has been closed down... Shame because it was a real attraction. Rooms ok but carpets are pretty shabby and they used shake n vak powder which may set off allegies... did with me
Reviewed September 21, 2017
7.6
Very good
Breandan from Ireland
Couple
Superior Double Room
Stayed 1 night in August 2017
Best of Brum”
Location is excellent; staff professional and friendly. Decor is looking a bit dated.
Reviewed August 28, 2017
4.8
Nicole from United Kingdom
Business traveler
Standard Double Room
Stayed 1 night in August 2017
Acceptable”
The location is brilliant, right next to the mailbox! However, value for money is shocking. Breakfast was good but over priced - £16 for scrambled eggs and bacon with cereal. Also, the spa doesn't work they only have treatment rooms. As consolation they let us use the hotel du vin spa but that equally didn't have any wet facilities which is what we went for as I went as an athlete and was staying their during a tournament. Rooms were clean. They hotel staff weren't particularly accommodating and everything seemed hard work. Wouldn't return for the price I payed.
Reviewed August 28, 2017
7.2
Very good
Clare from United Kingdom
Business traveler
Standard Double Room
Stayed 1 night in August 2017
Great location”
Unfortunately they've now closed their spa and haven't informed anyone...but the room was nice, the breakfast was great and they were able to accommodate dietary needs well. Beautiful surroundings by the canal and loads of great restaurants and shops about. Also opposite a health food store too! Lots of options.
Reviewed August 28, 2017
9.2
Exceptional
Piotr from Poland
Business traveler
Stayed 5 nights in July 2017
Great for a conference stay”
If I come to Birmingham again, this hotel is going to be the first one I will check for free rooms. I went there after studying the city map a bit, and because the price was reduced (around 80 EUR per night). I had a room with a king size bed (absolutely comfortable) on the 7th floor. This leads to my perhaps only point of criticism, namely I wasn't able to lower the temperature in the room to below something like 23-25 degrees, although I set the AC to 16 degrees. (Windows can't be opened.) A receptionist told me that it may have been due to the location under the roof, and the sun operating. Well, maybe; most of the time it was sunny indeed. I didn't use the spa facilities nor the breakfast (but I did use the Starbucks in the lobby and was satisfied). The location was perfect to me for two reasons: it's very close to the city centre, and to the New Street train station, which is 9 minutes of a train ride away from the Airport station, and 7 minutes from the University station (my conference was at the Edgbaston campus). Of great value for a conference-goer was the electric iron and the complimentary tea/coffee in the room. The hotel also had socket adapters that I could borrow (I forgot mine from the Continent), and separate USB charger sockets (perfect idea). I missed some shelf space a bit, but was able to use my suitcase as an ersatz set of shelves... Needed to re-log to the wi-fi all too often (that was a bit irritating). A supermarket is a few steps away, and there is a variety of restaurants to choose from, in the vicinity. The picturesque canal district is a few minutes away. All the staff were absolutely polite and helpful.
Reviewed August 02, 2017
5.6
Zachary from United Kingdom
Business traveler
Superior Double Room
Stayed 1 night in July 2017
Over Priced”
This is severely over priced for what in anyones estimation should be standard hotel accommodation.
Reviewed July 06, 2017
9.6
Exceptional
Joanne from United Kingdom
Couple
Superior Double Room
Stayed 1 night in June 2017
Lovely stay”
Friendly staff. Great location. Great room. Perfect evening.
Reviewed June 12, 2017
1
Responded June 22, 2017
Malmaison Birmingham
9.2
Exceptional
John from United Kingdom
Couple
Club Double Room
Stayed 1 night in June 2017
Great Hotel in great area of Birmingha”
Stayed here whist visiting Barclay card arena. The room was spotless, the bed large and comfortable and querkie toiletries in the bathroom. Room furnished to great standard. Slightly disappointed with the fact that the Spa area had recently de commissioned steam and sauna suites. The staff were helpful and attentive and the location ideal for the Mailbox and canal basin bars and restaurants. No hesitation in booking a re visit
Reviewed June 07, 2017
6.4
Good
John from United Kingdom
Business traveler
Standard Double Room
Stayed 1 night in May 2017
Good”
Air conditioning didn't work in room and people from parties wandering the corridors all night - no sleep at all!
Reviewed May 30, 2017
8.8
Excellent
Sarah from United Kingdom
Business traveler
Standard Double Room
Stayed 1 night in May 2017
Too cool for school”
The Malmaison is uber trendy and a super cool place to stay. I love that it's right near the station but rooms feel secluded and very quiet. Everything was comfortable. Sometimes bordering on kitsch, but still a desirable hotel option with more class and personality than most other hotels.
Reviewed May 11, 2017
1234
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