Malmaison London
Malmaison London
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"Very comfortable bed and pillows."

JUDITH

15 January 2018

Cosy Double Room - Room amenities Malmaison London
Cosy Double Room - Room amenities
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Lobby Malmaison London
Lobby
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Interior view Malmaison London
Interior view
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Interior view Malmaison London
Interior view
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Excellent
Location
8.8
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Excellent
From 85 reviewsSee what guests said
8.6
Recommended by 86% of guests
  • 100 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Room choices
8.8
Excellent
Room comfort & quality
Standard Double Room
Standard Double Room
...
  • City view
  • 21 m²/226 ft²
  • 1 queen bed
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Club Double Room
Club Double Room
...
  • City view
  • 34 m²/366 ft²
  • 1 king bed
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Cosy Double Room
Cosy Double Room
...
  • City view
  • 16 m²/172 ft²
  • 1 double bed
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Standard
Standard
...
  • City view
  • 18 m²/194 ft²
  • 1 double bed
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Room Club
Room Club
...
  • Shower
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Room Standard
Room Standard
...
  • Shower
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Standard Single
Standard Single
...
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    Double Room (Cosy)
    Double Room (Cosy)
    ...
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      Club Double/Twin
      Club Double/Twin
      ...
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        Standard Double Room
        Standard Double Room
        ...
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          More about Malmaison London

          More about Malmaison London

          "Nice staff, comfy bed, great location!!"

          Reviewed 12 June 2016

          WEI S. from Taiwan

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          Solo traveler

          An overview

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What to eat nearby

          British cuisine
          British cuisine
          Hix Oyster & Chop House
          220 m British, European, Seafood
          The Grill on the Market
          270 m British, European, Steakhouse
          Haberdashers' Hall
          300 m British, European
          European cuisine
          European cuisine
          Cellar Gascon
          200 m European, French, Spanish
          Cote Brasserie- Barbican
          510 m European, French, Gluten Free
          Bleeding Heart Bistro
          510 m European, French
          Asian cuisine
          Asian cuisine
          Indo-Jin at Cosmobar
          300 m Asian
          Thai Rapide
          300 m Asian, Thai
          EC1 Noodle Express
          360 m Asian, Chinese, Fast food

          What they offer

          "Would not hesitate to stay here again great location"

          Balraj from United Kingdom

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          Business traveler
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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Real reviews from real guests

          Agoda Reviews (85)Booking.com Reviews (1337)
          8.6
          Cleanliness9.0
          Facilities8.3
          Location8.8
          Room comfort and quality8.8
          Service8.8
          Value for money8.2
          Provided by verified guests of Agoda
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          Room type
          Club Double Room
          Cosy Double Room
          Standard Double Room
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          Showing 51 verified guest comments
          123
          9.2
          Exceptional
          Andrew from United Kingdom
          Couple
          Standard Double Room
          Stayed 2 nights in August 2018
          Tourism base”
          2 minutes to tube useful. Quiet location. Decent breakfast. Rooms ok, no real view from ours, but comfortable as a base.
          Reviewed August 31, 2018
          9.2
          Exceptional
          Hannah from United Kingdom
          Couple
          Standard Double Room
          Stayed 1 night in August 2018
          Perfect for romantic weekend away”
          Really enjoyed our stay here, was a nice half an hour stroll to Covent Garden so location was perfect for our stay. The room was amazing, huge shower and one of the comfiest beds I’ve ever slept in, I didn’t want to leave! Will definitely think of Malmaison whenever I book a hotel from now on.
          Reviewed August 20, 2018
          8.0
          Excellent
          Julian from United Kingdom
          Couple
          Club Double Room
          Stayed 1 night in August 2018
          Very good”
          The air con was either not working or working very badly when we were there, despite or perhaps because of the 32 degree heat? There was a fan in the room, which suggest that this was not a new occurrence, but we were not told about any problems. Consequently we had very sleep. We have asked for an explanation but received nothing as yet. The shower controls were incomprehensible and the shower handle was not connected and fell off. The staff were lovely and efficient.
          Reviewed August 08, 2018
          7.6
          Very good
          Beth from United States
          Solo traveler
          Club Double Room
          Stayed 1 night in August 2018
          Very good”
          The air conditioning did not work.
          Reviewed August 08, 2018
          8.4
          Excellent
          Gudrun from United Kingdom
          Business traveler
          Club Double Room
          Stayed 1 night in August 2018
          Cool oasis”
          Typical eclectic Malmaison decor which I expect. Big plus point is the quiet location and air conditioned bedrooms.
          Reviewed August 03, 2018
          8.8
          Excellent
          Angela from United Kingdom
          Couple
          Standard Double Room
          Stayed 1 night in July 2018
          Excellent”
          Thoroughly enjoyed our stay
          Reviewed July 06, 2018
          9.2
          Exceptional
          Caroline from United Kingdom
          Business traveler
          Club Double Room
          Stayed 3 nights in April 2018
          Second stay worth getting an upgraded room ”
          The room was spacious and beautiful, the staff were very welcoming, exceptional service in the restaurant, great hot breakfast and the best steak I’ve had this year!
          Reviewed April 24, 2018
          10.0
          Exceptional
          Nathan from Hong Kong
          Solo traveler
          Standard Double Room
          Stayed 1 night in December 2017
          Super comfy!”
          Great base for London city!
          Reviewed March 10, 2018
          10.0
          Exceptional
          Nicola from United Kingdom
          Couple
          Club Double Room
          Stayed 2 nights in December 2017
          Quiet Hotel in London”
          I love this hotel as it is so quiet but near Farringdon and Barbican. The bar is great. Good selection of cocktails and wine. Dark and sultry adds to the atmosphere.
          Reviewed January 31, 2018
          Thank you so much for your review. Hope to see you soon. Regards Stephanie - GM
          Responded February 01, 2018
          Malmaison London
          6.0
          michael from Australia
          Solo traveler
          Standard Double Room
          Stayed 14 nights in December 2017
          Above average”
          I was there over festive season and any request at reception bar one on my whole time I got push back on... just amazing the lack of customer/guest focus with one individual essentially so stuck on adhering to the 'process'' and the ''rules'' she clearly should not be a customer facing person - it was a super negative for the whole stay.
          Reviewed January 21, 2018
          Thank you for your review. Regards Stephanie - GM
          Responded February 01, 2018
          Malmaison London
          10.0
          Exceptional
          JUDITH from United Kingdom
          Couple
          Club Double Room
          Stayed 2 nights in January 2018
          Comfortable & Large ”
          Had a Club Room. Very comfortable bed and pillows. Lots of cushions. Huge TV opposite bed. Lots of space for clothes and luggage. Large bathroom with lovely toiletries. The room had all we needed and if it didn't then a phone call would get the it for us. Had drinks at bar and 50% off menu in restaurant. Breakfast for £16 each delivered to room. Great location for us visiting Barbican but also easy to get places on buses underground and Uber. Would go back again.
          Reviewed January 15, 2018
          Thank you for your lovely feedback. Pleased you found the room to be comfortable. Glad you like our food and beverage offers and our convenient location. We hope to see you soon. Regards Stephanie - GM
          Responded January 18, 2018
          Malmaison London
          8.0
          Excellent
          Toh from Singapore
          Couple
          Cosy Double Room
          Stayed 3 nights in March 2017
          Very good”
          The room is a bit small but very clean and cosy. Location is alright, it was near Barbican station but it was closed for the weekend on the day we arrived (due to some lines maintenance going on) so we had to walk to the next nearest station which was Moorgate -- it was quite a far walk i must say! Staff is very friendly and helpful.
          Reviewed August 24, 2017
          Thank you for your feedback. Regards Stephanie - GM
          Responded January 18, 2018
          Malmaison London
          8.4
          Excellent
          Lee from South Korea
          Solo traveler
          Standard Double Room
          Stayed 2 nights in April 2017
          ###”
          very clean and classical yet, a little far from the city center.
          Reviewed June 19, 2017
          Thank you for your feedback. Regards Stephanie - GM
          Responded January 18, 2018
          Malmaison London
          6.4
          Good
          Gary from United Kingdom
          Business traveler
          Standard Double Room
          Stayed 1 night in May 2017
          Second stay ”
          Have stayed twice now. Lovely rooms, good food.
          Reviewed May 26, 2017
          Thank you for your feedback Regards Stephanie - GM
          Responded January 18, 2018
          Malmaison London
          8.0
          Excellent
          Daniel from United Kingdom
          Couple
          Club Double Room
          Stayed 1 night in December 2016
          Very nice”
          Decent
          Reviewed March 18, 2017
          Thank you for your lovely feedback. Regards Stephanie - GM
          Responded January 18, 2018
          Malmaison London
          9.6
          Exceptional
          Qi from Singapore
          Business traveler
          Club Double Room
          Stayed 13 nights in February 2017
          Exceptional”
          Regular breakfast doesn't include eggs or bacon hence would be worth topping up a few pounds for the a lar carte
          Reviewed March 12, 2017
          10.0
          Exceptional
          Shelly from United Kingdom
          Couple
          Club Double Room
          Stayed 1 night in February 2017
          Great hotel in a great location ”
          The Malmaison stood out from start to finish, very polite and welcoming reception staff. We was lucky to be offered an upgrade and was accommodated on the 6th floor in a suite! Wow, room was amazing, so spacious and luxurious , absolutely beautiful and spotlessly clean. The bar area was well presented and the Restuarant area where breakfast was served was very comfortable and decorated to a high standard. Plenty on offer at breakfast time , either a continental or full english available with other options such as porridge, eggs benedict , English muffins and waffles all freshly made. The food tasted amazing , piping hot and incredibly well presented. We cannot fault our stay in this hotel, the staff team and hosts within the bar area we're all very welcoming . We will be returning to enjoy another stay in this beautiful hotel in the summer.
          Reviewed February 05, 2017
          8.8
          Excellent
          David from Australia
          Couple
          Standard Double Room
          Stayed 5 nights in January 2017
          Great sized room ”
          Plenty of space for 2 travellers with luggage. Convenient location with a short walk to buses and the tube, or a little further to walk into the city.
          Reviewed January 16, 2017
          Thank you for your feedback. Regards Stephanie - GM
          Responded January 18, 2018
          Malmaison London
          10.0
          Exceptional
          Barry from Singapore
          Couple
          Club Double Room
          Stayed 7 nights in December 2016
          Malmaison London - You Rocked Our World!”
          London was the last leg of our UK tour. We didn't know what to expect when we booked Malmaison on Charterhouse but judging from the pictures, we thought it would be a nice end to our trip. When we got to the hotel and walked in, a cool vibe emanated from the hotel lobby - cool decor, nice funky house music playing at a comfortable volume. Check-in was fast and the reception staff was just totally helpful. When we got to the room and opened the door, (we were in Room 208 by the way), our jaws literally dropped. The room was huge! The previous few hotels were good but rooms were never this huge - we could both open up our full size luggages and still have space to prance around. Facing us was a day bed/lounger in classy black leather. There was a small little coffee table with 2 comfy chairs to enjoy the great complimentary hot beverages available. Mega-huge Samsung TV hung across the bed. The bed .... On the bed was so comfortable it made each morning extremely excruciating trying to pry ourselves away from the sheets. The toilet...the size....the layout...fantastique! The complimentary toiletries had messages printed on them that were hilarious "The Best Shampoo You'll Ever Steal" and "Bodywash Better Than You Have At Home"...They were so wonderful to use that I heeded Malmaison's advice and stole them! The location of the hotel was also great. 5 minutes westward walk to the Barbican Underground Station, and 8-10 minutes eastward walk to the Chancery Lane Underground Station. If you're up for a leisurely walk, the Tower Bridge is just 25 minutes away and it's also not too far off to the funky part of town called Shoreditch and Redchurch Street. The hotel is easy assessible but yet situated in a quiet part of town where there isn't much noise. What could one ask for? A couple of simple suggestions to the hotel folks: 1) In room 208, we could hear the folks throwing out the garbage at night. It didn't bother us coz we're late owls and sound sleepers, but for t
          Reviewed January 03, 2017
          Thank you for your feedback Regards Stephanie - GM
          Responded January 18, 2018
          Malmaison London
          9.2
          Exceptional
          HANDRA from Indonesia
          Group
          Standard Double Room
          Stayed 2 nights in June 2016
          excellent”
          no complain, value for money, good location
          Reviewed October 30, 2016
          123
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