Mercure Welcome Melbourne
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Standard Queen Room Mercure Welcome Melbourne
 Mercure Welcome Melbourne
 Mercure Welcome Melbourne
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7.9
Very good
18.8% this month
/10
(8356 reviews)See what guests said
See map
9.3
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
Parking
Available
  • Emporium Melbourne100 m
  • State Library of Victoria380 m
  • Old Melbourne Gaol570 m
  • Federation Square690 m
  • Queen Victoria Market960 m
  • Melbourne Aquarium1.05 km
  • Melbourne Museum1.21 km
  • National Gallery of Victoria1.23 km
  • Melbourne Cricket Ground1.81 km
  • Shrine of Remembrance2.11 km
  • Free Wi-Fi

    Mercure Welcome Melbourne

    265 Little Bourke Street, Melbourne CBD, Melbourne, Australia - See map

    Don't miss out!

    6 travelers have booked today.

    "Great spot, walking distance to shops and restaurants and cheap!"
    Mia - 14 July 2018
    Exceptional reputation
    Recommended by 90% of guests
    Very good service
    7.8 rating for service
    Fantastic breakfast
    77% positive mentions
    Very good cleanliness
    7.6 rating for cleanliness
    • 590 meters to public transportation

    • Airport transfer

    • Located in heart of Melbourne

    • Free Wi-Fi in all rooms!

    • Daily housekeeping

    Property ranking|Compared to 6,134 Melbourne properties
    See all rankings
    Location score
    9.3/10
    Room comfort score
    7.4/10
    Value for money score
    7.8/10
    Service score
    7.8/10
    Better than
    99
    %
    of Melbourne properties
    Better than
    97
    %
    of Melbourne properties
    Better than
    96
    %
    of Melbourne properties
    Better than
    95
    %
    of Melbourne properties
    Value for money7.8
    Distance to city center0 Km
    Location rating9.3
    Nearest airportEssendon Airport (MEB)
    Distance to airport11.2 km

    Rooms available at Mercure Welcome Melbourne

    Standard Queen Room
    Standard Queen Room
    ...
    • Room size: 23 m²/248 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    Privilege King Room
    Privilege King Room
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Superior Family Room
    Superior Family Room
    ...
    • Room size: 26 m²/280 ft²
    • Non-smoking
    • 1 king bed & 1 single bed
    Enter dates to see prices
    Superior Twin Room
    Superior Twin Room
    ...
    • Room size: 26 m²/280 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Standard King
    Standard King
    ...
    • Room size: 26 m²/280 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Standard Twin Room
    Standard Twin Room
    ...
    • Room size: 23 m²/248 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Superior King Room
    Superior King Room
    ...
    • Room size: 26 m²/280 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Premium Standard Room
    Premium Standard Room
    ...
    • Room size: 26 m²/280 ft²
    • Shower
    • 1 queen bed
    Enter dates to see prices
    Standard Room
    Standard Room
    ...
    • Shower
    • 1 queen bed or 2 single bed...
    Enter dates to see prices
    Superior 2 Queen Beds
    Superior 2 Queen Beds
    ...
    • Room size: 26 m²/280 ft²
    • Shower
    • 2 single beds
    Enter dates to see prices

    What people love about Mercure Welcome Melbourne

    • 8.0
      Very good
      Location

      "Nice location , nice customer service and reasonable price to stayed ."

      ng

      |

      27 June 2018

    • 7.6
      Very good
      Location

      "Comfortable place, good location at affordable price"

      Yen H.

      |

      6 November 2018

    • 8.4
      Excellent

      "Overall was a good stay."

      Geok X.

      |

      21 April 2018

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    More about Mercure Welcome Melbourne

    More about Mercure Welcome Melbourne

    10.0
    Exceptional

    "Very comfortable, quiet and central location."

    leica

    |

    3 January 2019

    An overview

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    Most talked about facilities

    Housekeeping
    205 mentions
    Breakfast
    69 mentions
    Internet
    57 mentions
    Food & Dining
    34 mentions

    What they offer

    8.0
    Very good
    Staff 

    "Enjoy my one day stay at the hotel, staff are friendly & hel..."

    HER F.

    |

    8 November 2018

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Breakfast options

    American
    Full English/Irish

    Restaurants on site

    Louden Kitchen & Grill
    Cuisine:Local

    Nearby restaurants

    Australian cuisine
    Australian cuisine
    The Louden Kitchen & Grill
    10 m Australian, Grill
    Soul Cafe
    50 m Australian, Cafe
    Cocoon Bar
    60 m Australian, Bar, Cafe
    Asian cuisine
    Asian cuisine
    Ong's Food Court
    10 m Asian, Fast food
    Tina's Noodle Kitchen
    40 m Asian, Chinese, Soups
    Sam Sam Korean Fried Chicken
    40 m Asian, Korean
    Gluten Free
    Gluten Free
    San Paolo Solarino
    220 m Gluten Free, Italian
    +39 Pizzeria
    260 m Gluten Free, Italian, Pizza
    Bomba
    470 m Gluten Free, Mediterranean, Spanish

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Reviews of Mercure Welcome Melbourne from real guests

    Overall rating
    7.9
    Very good
    From 8356 reviews
    Provided by verified guests of
    Agoda Reviews (2794)Booking.com Reviews (5562)
    Rating via Agoda7.8
    /
    10
    Very good
    18.8% this month
    Cleanliness7.6
    Facilities7.3
    Location9.3
    Room comfort and quality7.4
    Service7.8
    Value for money7.8
    High score for Melbourne
    Rating
    9+ Exceptional (386)
    8-9 Excellent (545)
    7-8 Very Good (712)
    6-7 Good (377)
    <6 Below Expectation (290)
    Time of the year
    Mar - May (594)
    Jun - Aug (623)
    Sep - Nov (580)
    Dec - Feb (513)
    All guests (2794)
    All room types
    All languages

    Show reviews that mention 

    Showing 2310 verified guest comments
    12345
    8.4
    Excellent
    Lisa from Australia
    Business traveler
    Standard Queen Room
    Stayed 3 nights in July 2019

    Fantastic location”

    Right in the centre of Melbourne CBD, right next to Emporium and Chinatown. Plenty of food restaurants within a few minutes walk and the room I had (2nd floor, solo traveller) was well soundproofed from any outside noise. The bathroom looked newly renovated, although the bedroom itself looked a little dated. Overall clean, tidy and the best location - would definitely stay here again

    Reviewed July 13, 2019
    8.8
    Excellent
    Tity from Australia
    Business traveler
    Standard Twin Room
    Stayed 1 night in July 2019

    Excellent”

    Hotel is sitting on good location

    Reviewed July 21, 2019
    8.8
    Excellent
    Farah from Singapore
    Couple
    Standard Queen Room
    Stayed 6 nights in June 2019

    Great location but rooms can be improved”

    I loved the location on little bourke st that was next to Emporium mall, Target, Melbourne Central and lots of restaurants that are open late into the night. Staff were really friendly and helpful too! Housekeeping was great, my room was always tidy and toilet was clean. However, do not expect fancy decor as the 3.5 star hotel looks more like an old, budget, business hotel. Good for sleeping only and for busy travellers who are always out and don't stay long in the room. Hallways are really narrow. Mattress wasn't good and you could feel the springs creaking. Pillows were the flattest I've felt in my life and I travel a lot, been to all kinds of hotels. Yet, somehow I would still go back to stay here because of the price point versus other CBD hotels, the good service and really great location in CBD.

    Reviewed July 19, 2019
    8.8
    Excellent
    Brad from Australia
    Solo traveler
    Standard King
    Stayed 2 nights in March 2019

    Great Location for anyone wanting to be right in the center of everything!”

    This properties greatest asset is it's location. It's central to most of the CBD with lots of great eating and shopping options to be had within a few steps of the front door. If you want to venture further there are tram stops just a few meters from the door. The hotel itself is good without being exceptional. Rooms are a good size, clean and well appointed. The breakfast buffet was average but of good quality for what was offered. Reception staff were efficient and pleasant but the door staff never acknowledged me, either coming or going. An opportunity lost. Melbourne hotels have a reputation for being overpriced without delivering so it's refreshing to find a property that offers lots of bang for your ( mid-priced )buck.

    Reviewed March 09, 2019
    10.0
    Exceptional
    David from Australia
    Solo traveler
    Standard Queen Room
    Stayed 1 night in July 2019

    Convenient location and helpful staff”

    Very friendly staff and quick to serve me. Location is excellent, next to Chinatown and the mall and central city. Perfect.

    Reviewed July 20, 2019
    9.2
    Exceptional
    Kim from Australia
    Couple
    Standard Queen Room
    Stayed 4 nights in January 2019

    Perfect location. Value for money”

    The hotel is right in heart of Melbourne CBD, next to Chinatown and malls. Price is reasonable. We had an enjoyable time.

    Reviewed June 29, 2019
    7.2
    Very good
    danielle from Australia
    Couple
    Standard King
    Stayed 4 nights in June 2019

    Great spot but bed uncomfortable and rooms run down”

    Staff were fantastic. All very friendly and so happy to help which was great as the room wasn’t the best. Bed was quite hard and springy. Rooms and bathroom are small but ok but quite run down. We were on the top floor and you could see all the pipes and hear all the water going through which wasn’t the best. Wasn’t the most appealing feel to the room. Overall it did what we needed but we wouldn’t stay again. In a great spot though.

    Reviewed June 15, 2019
    9.6
    Exceptional
    Shelley
    Couple
    Standard Queen Room
    Stayed 3 nights in June 2019

    Great location ”

    Great location, room smaller than I expected and decor a bit tired but bathroom immaculate. Mattress was amazingly comfortable. Room layout has bathroom furtherest from the door which meant bed was less than 1 meter from door to hallway...meant all noises in hallway were amplified and very audible. Likewise from hallway all sounds were audible from rooms. Awkward at times... location was amazing which is what I picked the room for ✅

    Reviewed June 15, 2019
    7.2
    Very good
    Kha from Singapore
    Couple
    Standard Twin Room
    Stayed 2 nights in May 2019

    Pleasant Stay😍”

    +Rooms are simple but clean and comfortable. +Staffs are friendly and approachable. +Great location for shopping and eating places.Walking distances to Flinders station, Chinatown and Queen Victoria. Overall, I am satisfied with my stay here.

    Reviewed May 27, 2019
    8.8
    Excellent
    Shankar from Malaysia
    Couple
    Standard Queen Room
    Stayed 4 nights in January 2019

    Its all about the location”

    Had a great stay at the hotel. Location wise will give it 6 stars. best location one could ask for. Check in and check out was seamless. buffet breakfast lacked variety and was the same daily with no variation. rooms were clean and well equipped but rather small. Stayed in a superior queen. Safety was great with access card entry into hotel and lifts late hours. no complaints. would stay again when we return to melbourne

    Reviewed January 28, 2019
    10.0
    Exceptional
    Rina from Australia
    Family with young children
    Standard Twin Room
    Stayed 3 nights in January 2019

    Great location ”

    Great location, near tram stops , walk to Her Majesty theatre, China town , on Bourke street mall , easy to get to sealife, So many dinner choices, awesome buffet breakfast $25 adults free for kids under 11

    Reviewed January 28, 2019
    8.0
    Excellent
    HER from Singapore
    Family with teens
    Standard Twin Room
    Stayed 1 night in November 2018

    Excellent Location”

    Enjoy my one day stay at the hotel, staff are friendly & helpful. Right in the city centre with lots of malls & shops around, and near to China town. Accessible to all free Tram ride within the city, very convenient!

    Reviewed November 08, 2018
    8.4
    Excellent
    THIKIEUMAI from Vietnam
    Business traveler
    Standard Queen Room
    Stayed 4 nights in September 2018

    The best location in Melbourne”

    Near everything you need. It is convenience for those who want to hang out in crowded place. Airport Skybus stop number 11 is near hotel and it costs 20 Aud per person with free for children under 12.

    Reviewed September 16, 2018
    5.6
    Patrisha from Australia
    Couple
    Standard Queen Room
    Stayed 1 night in June 2019

    Everything we asked for we DID NOT get!”

    Really poor service when we checked in. The two males that were on at 5pm were just disinterested and not welcoming at all. When we asked questions, it was just all too hard. Really poor service. Everything that we requested prior to check in, we got the opposite. Would NOT recommend!!!

    Reviewed June 28, 2019
    9.6
    Exceptional
    Law from Malaysia
    Couple
    Standard Twin Room
    Stayed 2 nights in April 2019

    worth for price”

    Even though it is 3.5 star hotel, I'm surprise that their room, facilities, staff and services are beyond standard. Room is clean and facilities in room are looking new. Comfortable bed and they provide two packets of biscuits for free at the coffee table in room and it taste good. The next day cleaning lady replenish with 4 packets of biscuits. Besides, hotel located at a strategic location, convenient to go everywhere, many asian and western food around. It definitely worth for the price and will recommend to friends.

    Reviewed April 15, 2019
    8.0
    Excellent
    Greg from Australia
    Couple
    Standard Queen Room
    Stayed 3 nights in March 2019

    Great location - very small room”

    good value for price and great location. but the room is small and not very appealing.

    Reviewed June 07, 2019
    8.4
    Excellent
    Heather from Australia
    Couple
    Standard King
    Stayed 3 nights in May 2019

    Very Nice!”

    Great location, comfortable and clean.

    Reviewed May 20, 2019
    10.0
    Exceptional
    Seow from Singapore
    Group
    Superior Twin Room
    Stayed 2 nights in May 2019

    Great location”

    Location good. Trams just outside. Walking distance to major streets.

    Reviewed May 09, 2019
    8.4
    Excellent
    Hao from Australia
    Couple
    Standard King
    Stayed 3 nights in May 2019

    Great location. ”

    The room was a bit outdated however the location was perfect. Staff were friendly.

    Reviewed May 07, 2019
    9.6
    Exceptional
    Dayangku from Malaysia
    Family with teens
    Standard Twin Room
    Stayed 4 nights in July 2018

    Exceptional”

    Very good additional practical facilities upgrade in standard room from previous stays as I could remember. Super love the USB power connector (charges my phone very fast!) and the VS saloon style hairdryer (so happy to be able to have nice hair during my holiday! :D).

    Reviewed August 01, 2018
    12345
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    • Exceptional location
    • Emporium Melbourne
    • Flinders Street Railway Station is within 0.6 km