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Mercure Welcome Melbourne
Standard Queen Room - Guestroom, Mercure Welcome Melbourne in Melbourne
a hotel room with a bed and a desk, Mercure Welcome Melbourne in Melbourne
a room that has a large mirror on the wall, Mercure Welcome Melbourne in Melbourne
Lobby, Mercure Welcome Melbourne in Melbourne
Mercure Welcome Melbourne
Mercure Welcome Melbourne

Removed from saved list

7.9

Very good

3,094 reviews

3,094 reviews

Housekeeping105
Shops49
Breakfast25
See map
See map

9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Caledonian Lane
50 m
Street Art
70 m
David Jones
80 m
Princes Bridge
80 m
Union Lane
80 m
Popular landmarks
Block Arcade
300 m
Queen Victoria Market
910 m
Eureka Skydeck
960 m
SEA LIFE Melbourne Aquarium
1.1 km
National Gallery of Victoria
1.1 km
Closest landmarks
Creelman's Pharmacy
110 m
Melbourne Vistor Booth
130 m
Section 8 Bar
130 m
Gallery Freya
140 m
R.M. Williams
140 m

Mercure Welcome Melbourne

265 Little Bourke Street, Melbourne CBD, Melbourne, Australia, 3000 - See map

Make your best journey to Melbourne with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. It's centrally located in Melbourne CBD only 640 m from public transport, so that you'll have easy access to local areas. Don't leave before paying a visit to the famous Royal Botanic Gardens Victoria. This 3.5-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Hygiene Plus

Located in heart of Melbourne

Check-in [24-hour]

Airport transfer

Excellent breakfast

ALLSAFE

Your Health and Safety are our Absolute Priority

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

This property is in high demand!

11 travelers have booked today.

Value for money7.8
Distance to city center0 Km
Location rating9.3
Nearest airportEssendon Airport (MEB)
Distance to airport11.2 km

Rooms available at Mercure Welcome Melbourne

Standard King
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Premium Standard Room
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Superior 2 Queen Beds
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Superior Family Room
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 1 king bed & 1 single bed
Enter dates to see prices
Superior King Room
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Classic Room With 2 Single Beds
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Classic Room with 1 queen-size bed
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Standard Twin Room
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Standard Queen Room
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Superior Twin Room
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does Mercure Welcome Melbourne have bars on-site?

Experience your trip the ideal way with a drink in your hand at Mercure Welcome Melbourne's bar readily available right in front of your doorstep for when you need a sip or two.

What kind of non-water sports and outdoor activities are available at Mercure Welcome Melbourne?

Mercure Welcome Melbourne includes non-water sport and outdoor activities such as bicycle rental for you to sweat it out.

What actions does Mercure Welcome Melbourne take in terms of hygiene, safety, and cleanliness?

Mercure Welcome Melbourne satisfy our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes equipped with doctor/nurse on call, staff trained in safety protocol, first aid kit, and sterilizing equipment for extra safety measures and hygiene protocols.

Are there ATM on-site at Mercure Welcome Melbourne?

Absolutely! The benefits of staying at Mercure Welcome Melbourne include an on-site ATM, providing travelers with easy access point for cash withdrawal and remaining worry-free throughout your getaway.

What are the property's policies for children's bedding at Mercure Welcome Melbourne?

Mercure Welcome Melbourne's policy regarding children's bedding considers guests age 16 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

When was Mercure Welcome Melbourne built?

Mercure Welcome Melbourne was built in 1990.

How many rooms does Mercure Welcome Melbourne have?

Mercure Welcome Melbourne has a total of 330 rooms.

What is the average rating that verified Couples' have given to Mercure Welcome Melbourne?

Past couple travelers that have stayed at this property have given Mercure Welcome Melbourne an average rating of 7.8. You can look up on more in depth customer reviews, and remarks by filtering for a specific type of verified guest travelers down in the review section.

What popular shopping destinations are close to Mercure Welcome Melbourne?

Shopping options in Mercure Welcome Melbourne’s Melbourne CBD neighborhood consists of Block Arcade and Melbourne Central.

What time is check-in and check-out at Mercure Welcome Melbourne?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may ask for early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the designated time frame may be charged an additional fee.

See map

Explore the neighborhood

What people love about Mercure Welcome Melbourne

  • 10

    Exceptional
    Cleanliness

    "Clean, good location & nice staff"

    christine

    |

    21 April 2023

  • 9.6

    Exceptional
    Cleanliness

    "Room was quite and clean."

    Sue

    |

    11 April 2023

  • 9.6

    Exceptional
    Location

    "Really good location with that value"

    Dinh

    |

    6 May 2023

Overall rating:

7.9

Very good
3,094 reviews
Cleanliness
7.7
Facilities
7.2
Location
9.3
Read all reviews >
What travelers say they love:
Shower had good pressure and was easy to use.
Victor from United States
Solo traveler
More about Mercure Welcome Melbourne

More about Mercure Welcome Melbourne

Mercure Welcome Melbourne

Get the most from an urban escape in Melbourne when you book a room at Mercure Welcome Melbourne. Located right in the city center, Mercure Welcome Melbourne saves you time and travel by letting you wake up right in the heart of the best neighborhood. Experience the joy of multiple options for activities at this convenient location! Mercure Welcome Melbourne is a perfect starting point for numerous sightseeing and tourist choices, with a location just 2.1 km from the Royal Botanic Gardens Victoria. Find yourself incredibly close to Flinders Street Railway Station. Just 640 m away, you can pack more into every day with simple transportation access with a stay at Mercure Welcome Melbourne.
Have a hassle-free trip while enjoying the services and amenities offered by Mercure Welcome Melbourne. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi, car hire and shuttle services provided by the hotel make exploring Melbourne even more convenient.
Guests can enjoy convenient available parking right at the hotel. Front desk services including express check-in or check-out and luggage storage can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Mercure Welcome Melbourne thanks to the hotel's laundromat, dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like room service let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Enjoy the services offered at Mercure Welcome Melbourne from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with linen service and air conditioning. In-room entertainment amenities are available in some rooms and include television, in-room video streaming and cable TV. In some select rooms, you can find a refrigerator, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal.
It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Every day at Mercure Welcome Melbourne begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Mercure Welcome Melbourne offers unique recreational opportunities for all guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.


Around the property

Don't miss out on all that Melbourne has to offer during your stay at Mercure Welcome Melbourne. Get fanatical about the local sports team at Melbourne Cricket Ground (MCG) located 1.9 km away, where you can also find team merchandise and memorabilia. Eureka Skydeck is located 950 m away, and is one of the most famous tourist spots to visit and photograph.

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Amenities and facilities

Very good
Facilities

7.2

Most talked about facilities

Housekeeping

205 mentions

Breakfast

69 mentions

Internet

57 mentions

Food & Dining

34 mentions

Languages spoken
  • English
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Bar
  • Breakfast [buffet]
  • Breakfast service
  • Coffee shop
  • Happy hour
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Contactless check-in/out
  • Currency exchange
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Blackout curtains
  • Carpeting
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Electric kettle
  • Free bottled water
  • Hair dryer
  • Heating
  • Hypoallergenic
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [free]
  • Linens
  • Non-smoking
  • Private bathroom
  • Radio
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
  • Wine glasses

Food and dining

Breakfast options
  • American
  • Full English/Irish
Restaurants on site
Louden Kitchen & Grill
  • Cuisine: Local

Location

265 Little Bourke Street, Melbourne CBD, Melbourne, Australia, 3000
Exceptional
Location

9.3

Airports
  • Essendon Airport (MEB)
    11.2 km
  • Melbourne Airport (MEL)
    19.3 km
Public transportation
  • Yarra Trams
    130 m
  • City Circle Tram
    310 m
Hospital or clinic
  • Creelman's Pharmacy
    110 m
Shopping
  • Block Arcade
    300 m
Convenience store
  • 7 Eleven
    40 m
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Block Arcade
    300 m
  • Queen Victoria Market
    910 m
  • Eureka Skydeck
    960 m
  • SEA LIFE Melbourne Aquarium
    1.1 km
  • National Gallery of Victoria
    1.1 km
  • Melbourne Museum
    1.2 km
  • Melbourne Cricket Ground (MCG)
    1.9 km
  • Shrine of Remembrance
    2.1 km
  • Royal Botanic Gardens Victoria
    2.1 km
  • Melbourne Zoo
    3.4 km
Nearby landmarks
  • Caledonian Lane
    50 m
  • Street Art
    70 m
  • David Jones
    80 m
  • Princes Bridge
    80 m
  • Union Lane
    80 m
  • Emporium Melbourne
    100 m
  • Curtin House
    100 m
  • Creelman's Pharmacy
    110 m
  • Rooftop Cinema
    120 m
  • Yarra Trams
    130 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-15 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property is undergoing renovation from April 1, 2016 to June 30, 2016. There will be some areas affected by the noise during this time.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until11:00
Getting around
  • Airport transfer fee15 AUD
  • Distance from city center0 Km
  • Travel time to airport (minutes)30
Extras
  • Breakfast charge (unless included in room price)25 AUD
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors12
  • Number of restaurants1
  • Number of rooms 330
  • Room voltage240
  • Year property opened1990
Parking
  • Daily parking fee24 AUD

Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Mercure Welcome Melbourne from real guests

Provided by verified guests of Agoda
7.9
/
10
Cleanliness7.7
Facilities7.2
Location9.3
Room comfort and quality7.4
Service7.9
Value for money7.8
High score for Melbourne
Rating
9+ Exceptional (433)
8-9 Excellent (571)
7-8 Very Good (728)
6-7 Good (380)
<6 Below Expectation (299)
Time of the year
Mar - May (634)
Jun - Aug (633)
Sep - Nov (586)
Dec - Feb (558)

Show reviews that mention 

Showing 2,411 verified guest comments
12345
9.6
Exceptional
Lachlan from Australia
Solo traveler
Classic Room with 1 queen-size bed
Stayed 1 night in January 2023

Great value for money”

Came in to stay for the night as I was going out with some friends for the night. I live an hour away so it was very nice to stay somewhere that was affordable and within close proximity to everything; public transport, bars, shops and attractions. For a solo traveller, the room is a perfect size. There were very few things that could have made my stay better. My room did not have a good view (only view were the bin area, even though I was on level 12). Additionally the bed could have been slightly more comfortable, but it wasn’t terrible to the point that my back could have been sore. It would have also been helpful if there was info whether the water from the bathroom sink was drinkable, considering there was no kitchen. Overall, it was a great value for money under $200.

Reviewed January 08, 2023

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9.6
Exceptional
Victor from United States
Solo traveler
Standard Queen Room
Stayed 2 nights in February 2023

Exceptional”

Room was good sized, bed was comfortable and quiet for sleeping. Room had a bunch of places to charge devices. Shower had good pressure and was easy to use. Staff was helpful with advice generally and in printing out my boarding pass and absentee ballot materials. Location is right on the edge of Chinatown. No complaints at all.

Reviewed February 04, 2023

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10.0
Exceptional
Julie from Australia
Solo traveler
Standard Twin Room
Stayed 3 nights in January 2023

Best location ”

Situated right in the centre of the CBD where everything is hip and happening....right next to department stores, Chinatown, tram stops. It makes it easier to drop shopping bags back to the hotel or get changed for dinner.

Reviewed January 24, 2023

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10.0
Exceptional
amanda from Australia
Couple
Standard Twin Room
Stayed 5 nights in October 2022

Very comfortable.”

The no.1 attribute of a motel should be a comfortable bed . The bed's were really comfortable. The staff were very assertive and friendly and very clean room, great location.

Reviewed October 26, 2022

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9.2
Exceptional
Harriet from Australia
Group
Classic Room With 2 Single Beds
Stayed 2 nights in January 2023

Central location, clean and friendly staff”

This hotel is a great option if you are looking for something in the CBD. It is located in China Town and is a short walk to lots of cafes and restaurants in the city. The staff are lovely and the front desk is manned 24 hrs which is helpful if you are checking in late and checking out early. The rooms are clean and tidy with all the facilities you'd need, including tea and coffee, an ironing board and hair dryer. Would recommend staying here if you are looking for somewhere in the centre of the city.

Reviewed January 25, 2023

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10.0
Exceptional
Kim from Australia
Family with young children
Premium Standard Room
Stayed 1 night in September 2022

Exceptional”

I love this location , tram is just a min away, room is very clean and staffs are very helpful. Definitely will come back again!

Reviewed October 08, 2022

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10.0
Exceptional
David from Australia
Solo traveler
Standard Twin Room
Stayed 7 nights in November 2022

Always welcome”

That is how they make you feel. No question is too hard . They go out of their way to do more than the right thing.

Reviewed November 08, 2022

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10.0
Exceptional
suwipa from Thailand
Family with teens
Superior Family Room
Stayed 4 nights in December 2022

Room for family”

we got excellent service and good rememberable at their

Reviewed December 27, 2022

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10.0
Exceptional
Boom from Thailand
Solo traveler
Classic Room with 1 queen-size bed
Stayed 2 nights in February 2023

Exceptional”

It’s never CBD you can walk around there for shopping

Reviewed February 06, 2023

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10.0
Exceptional
KIATTISAK from Australia
Couple
Superior King Room
Stayed 2 nights in January 2023

Great!!!”

Great Location, Great Staff

Reviewed January 27, 2023

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10.0
Exceptional
Tei from Australia
Solo traveler
Standard Queen Room
Stayed 1 night in March 2022

Its the best locatiom”

Across the road from China town. Excellent for foodies. Breakfast there was yummy . Loved my stay

Reviewed March 22, 2022

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10.0
Exceptional
Pisittachat from Thailand
Family with teens
Standard Twin Room
Stayed 4 nights in December 2019

Heart of CBD”

Right in the center of CBD. Location is unbeatable, however, in return, noise pollution is annoying eg. police siren , drunk people on street. They also gave me the room in front of the elevator so double noise from front door and windows. Would not say I recommend this property but the location is just the best. If you are looking for a room for night out or shopping, this is the one.

Reviewed January 01, 2020

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10.0
Exceptional
Jacquie from Australia
Couple
Standard Twin Room
Stayed 2 nights in February 2020

Great location”

Great location, great value for money and very friendly staff. The room had everything we needed and was clean.

Reviewed February 14, 2020

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9.2
Exceptional
Bevin from Australia
Couple
Standard Twin Room
Stayed 1 night in April 2022

One night stay, would stay again”

Great location just behind the Bourke Street Mall and half a block from Chinatown. Shop til you drop, eat til you burst ! Felt the room was just slightly overpriced but quickly forgotten due to the hotel's location, room cleanliness, and efficient and friendly staff at check-in and check-out. As it was only a quick overnight stay we did not have the opportunity to use any other facilities of the hotel but I'm sure these would have been more than satisfactory. Definitely would stay here again. Recommended.

Reviewed April 04, 2022

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Dear Bevin, Thank you for sharing for review after staying with us, as well as your recommendation. It's greatly appreciated. We hope to see you again in the near future. Sincerely, Alex Mihardja Executive Assistant

Responded April 28, 2022
Mercure Welcome Melbourne
10.0
Exceptional
James from Australia
Solo traveler
Standard Queen Room
Stayed 1 night in March 2020

Fantastic stay ”

The moment I stepped through the doors, the staff in particular Lisa at the desk knew the meaning of customer service - Lisa was not only efficient and a delight but was more than happy to accommodate my request for an early check in -

Reviewed March 09, 2020

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10.0
Exceptional
david from Australia
Solo traveler
Premium Standard Room
Stayed 2 nights in June 2022

Excellent ”

Excellent all round,especially for wonderful restaurants

Reviewed June 12, 2022

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10.0
Exceptional
Ellen from Australia
Couple
Standard Queen Room
Stayed 2 nights in June 2022

Amazing location ”

Best location. Small room

Reviewed July 02, 2022

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10.0
Exceptional
Thu from Vietnam
Solo traveler
Standard Queen Room
Stayed 3 nights in August 2019

Exceptional”

Friendly staff, and good hotel

Reviewed August 16, 2022

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10.0
Exceptional
Josef from Australia
Solo traveler
Standard Queen Room
Stayed 2 nights in January 2020

Sensational Place”

The location was wonderful, and the staff were fantastic.

Reviewed June 24, 2020

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10.0
Exceptional
Jeeraboon from Thailand
Group
Standard Queen Room
Stayed 4 nights in May 2022

Exceptional”

Good service and good location

Reviewed May 12, 2022

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