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Mercure Welcome Melbourne

"Sure will stay in this hotel on our next coming to Melbourne."

Diana - 23 August 2018
Standard Queen Room - Guestroom Mercure Welcome Melbourne
Lobby Mercure Welcome Melbourne
 Mercure Welcome Melbourne
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Mercure Welcome Melbourne

265 Little Bourke Street, Melbourne CBD, Melbourne, Australia, 3000 - See map
Free Wi-Fi
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to Block Arcade
Within 300 m of property
See map
Popular landmarks
Block Arcade 300 m
Queen Victoria Market 910 m
Eureka Skydeck 960 m
SEA LIFE Melbourne Aquarium 1.1 km
National Gallery of Victoria 1.1 km
Melbourne Museum 1.2 km
Melbourne Cricket Ground (MCG) 1.9 km
Shrine of Remembrance 2.1 km
Royal Botanic Gardens Victoria 2.1 km
Melbourne Zoo 3.4 km
Nearby landmarks
Caledonian Lane 50 m
Street Art 70 m
David Jones 80 m
Princes Bridge 80 m
Union Lane 80 m
Emporium Melbourne 100 m
Curtin House 100 m
Creelman's Pharmacy 110 m
Rooftop Cinema 120 m
Yarra Trams 130 m

9.3

Exceptional

Location rating score

Inside city center
Popular neighborhood
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • 80 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Melbourne

  • Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Melbourne every 27 minutes on Agoda.com
Value for money7.8
Distance to city center0 Km
Location rating9.3
Nearest airportEssendon Airport (MEB)
Distance to airport11.2 km

Rooms available at Mercure Welcome Melbourne

Privilege Room 1 King Bed
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 king bed
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Standard Queen Room
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 1 queen bed
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Superior Twin Room
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 2 single beds
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Standard King
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 1 king bed
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Superior King Room
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 1 double bed
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Superior Family Room
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 1 king bed & 1 single bed
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Premium Standard Room
...
  • Room size: 26 m²/280 ft²
  • 1 queen bed
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Standard Twin Room
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 2 single beds
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Superior 2 Queen Beds
...
  • Room size: 26 m²/280 ft²
  • 2 single beds
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Standard Room
...
  • Shower
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Frequently asked questions

What time is check-in and check-out at Mercure Welcome Melbourne?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Mercure Welcome Melbourne?

Mercure Welcome Melbourne is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 15 AUD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Mercure Welcome Melbourne also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Mercure Welcome Melbourne has a car park that's close to the hotel. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Melbourne with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Mercure Welcome Melbourne?

Start your mornings right, with the à la carte and buffet breakfast options offered at Mercure Welcome Melbourne. Adults can enjoy breakfast offered with an additional charge of 25 AUD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Mercure Welcome Melbourne?

Mercure Welcome Melbourne features an on-site restaurant for your dining convenience.

What is the smoking policy at Mercure Welcome Melbourne?

Mercure Welcome Melbourne does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Mercure Welcome Melbourne?

The closest train, metro, or bus station to Mercure Welcome Melbourne is Yarra Trams, 120 m away.

What restaurants are nearby Mercure Welcome Melbourne?

Mercure Welcome Melbourne’s neighborhood is Melbourne CBD which includes popular restaurants such as Ong's Food Court, Tina's Noodle Kitchen and Sam Sam Korean Fried Chicken.

What popular shopping places are close to Mercure Welcome Melbourne?

Mercure Welcome Melbourne is located in Melbourne CBD area which features shopping places such as Block Arcade, Melbourne Central and DFO South Wharf.

What are popular attractions near Mercure Welcome Melbourne?

Mercure Welcome Melbourne is located in Melbourne CBD area, which is famous for attractions such as Eureka Skydeck, National Gallery of Victoria and SEA LIFE Melbourne Aquarium.

What popular natural sightseeing spots are close to Mercure Welcome Melbourne?

Mercure Welcome Melbourne is located within Melbourne CBD, which makes it conveniently close to natural sights including Richmond Rowing Club, Mercantile Rowing Club and Melbourne Grammar Rowing Club.

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Explore the neighborhood

What people love about Mercure Welcome Melbourne

  • 8.4

    Excellent
    Location

    "The location is the best thing of the hotel."

    Jaroongkarn

    |

    22 February 2020

  • 8.0

    Very good
    Staff 

    "Staff were friendly and in a great location"

    Joanne

    |

    20 November 2019

  • 9.6

    Exceptional
    Location

    "The location of the Mercure is perfect."

    Sandi

    |

    31 May 2018

Property ranking|Compared to 3,100 Melbourne properties
See all rankings
Cheapest price score
Location score
9.3/10
Room comfort score
7.4/10
Value for money score
7.8/10
Better than
99
%
of Melbourne properties
Better than
98
%
of Melbourne properties
Better than
93
%
of Melbourne properties
Better than
91
%
of Melbourne properties
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Overall rating:

7.9

Very good
2,894 reviews
Cleanliness
7.6
Facilities
7.1
Location
9.3
Read all reviews >
What travelers say they love:
Beds were comfortable and environment was quite.
Kyle from Australia
Group
More about Mercure Welcome Melbourne

More about Mercure Welcome Melbourne

Located right in the heart of Melbourne, this 3.5-star property is surrounded by exciting attractions that will give you a wonderful stay. The popular attractions include shopping precincts, theaters, galleries, bars, and restaurants. Just a stone's throw away from vibrant Bourke St. Mall, Federation Square, Southbank, Her Majesty's and Regent Theaters, Queen Victoria Markets, and Melbourne Central Shopping Complex, it is an excellent location for leisure travelers. They also feature fine rooms that are well appointed. Hotel facilities include valet parking, a luggage storage area, and concierge. Undoubtedly a great location, it is definitely worth your stay.

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Most talked about facilities

Housekeeping

205 mentions

Breakfast

69 mentions

Internet

57 mentions

Food & Dining

34 mentions

What they offer

10.0

Exceptional

"I would recommend this hotel to everyone."

Harsh

|

7 November 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Full English/Irish

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Mercure Welcome Melbourne from real guests

Provided by verified guests of Agoda
7.9
/
10
Cleanliness7.6
Facilities7.1
Location9.3
Room comfort and quality7.4
Service7.8
Value for money7.8
High score for Melbourne
Rating
9+ Exceptional (393)
8-9 Excellent (555)
7-8 Very Good (717)
6-7 Good (378)
<6 Below Expectation (293)
Time of the year
Mar - May (599)
Jun - Aug (624)
Sep - Nov (580)
Dec - Feb (533)
Don't miss out!Users are booking a place in Melbourne every 27 minutes on Agoda.com
All guests (2894)
All room types
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Show reviews that mention 

Showing 2336 verified guest comments
12345
8.4
Excellent
Lisa from Australia
Business traveler
Standard Queen Room
Stayed 3 nights in July 2019

Fantastic location”

Right in the centre of Melbourne CBD, right next to Emporium and Chinatown. Plenty of food restaurants within a few minutes walk and the room I had (2nd floor, solo traveller) was well soundproofed from any outside noise. The bathroom looked newly renovated, although the bedroom itself looked a little dated. Overall clean, tidy and the best location - would definitely stay here again

Reviewed July 13, 2019

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8.8
Excellent
Tity from Australia
Business traveler
Standard Twin Room
Stayed 1 night in July 2019

Excellent”

Hotel is sitting on good location

Reviewed July 21, 2019

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8.8
Excellent
Farah from Singapore
Couple
Standard Queen Room
Stayed 6 nights in June 2019

Great location but rooms can be improved”

I loved the location on little bourke st that was next to Emporium mall, Target, Melbourne Central and lots of restaurants that are open late into the night. Staff were really friendly and helpful too! Housekeeping was great, my room was always tidy and toilet was clean. However, do not expect fancy decor as the 3.5 star hotel looks more like an old, budget, business hotel. Good for sleeping only and for busy travellers who are always out and don't stay long in the room. Hallways are really narrow. Mattress wasn't good and you could feel the springs creaking. Pillows were the flattest I've felt in my life and I travel a lot, been to all kinds of hotels. Yet, somehow I would still go back to stay here because of the price point versus other CBD hotels, the good service and really great location in CBD.

Reviewed July 19, 2019

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8.8
Excellent
Brad from Australia
Solo traveler
Standard King
Stayed 2 nights in March 2019

Great Location for anyone wanting to be right in the center of everything!”

This properties greatest asset is it's location. It's central to most of the CBD with lots of great eating and shopping options to be had within a few steps of the front door. If you want to venture further there are tram stops just a few meters from the door. The hotel itself is good without being exceptional. Rooms are a good size, clean and well appointed. The breakfast buffet was average but of good quality for what was offered. Reception staff were efficient and pleasant but the door staff never acknowledged me, either coming or going. An opportunity lost. Melbourne hotels have a reputation for being overpriced without delivering so it's refreshing to find a property that offers lots of bang for your ( mid-priced )buck.

Reviewed March 09, 2019

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10.0
Exceptional
David from Australia
Solo traveler
Standard Queen Room
Stayed 1 night in July 2019

Convenient location and helpful staff”

Very friendly staff and quick to serve me. Location is excellent, next to Chinatown and the mall and central city. Perfect.

Reviewed July 20, 2019

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9.2
Exceptional
Kim from Australia
Couple
Standard Queen Room
Stayed 4 nights in January 2019

Perfect location. Value for money”

The hotel is right in heart of Melbourne CBD, next to Chinatown and malls. Price is reasonable. We had an enjoyable time.

Reviewed June 29, 2019

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7.2
Very good
danielle from Australia
Couple
Standard King
Stayed 4 nights in June 2019

Great spot but bed uncomfortable and rooms run down”

Staff were fantastic. All very friendly and so happy to help which was great as the room wasn’t the best. Bed was quite hard and springy. Rooms and bathroom are small but ok but quite run down. We were on the top floor and you could see all the pipes and hear all the water going through which wasn’t the best. Wasn’t the most appealing feel to the room. Overall it did what we needed but we wouldn’t stay again. In a great spot though.

Reviewed June 15, 2019

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9.6
Exceptional
Shelley
Couple
Standard Queen Room
Stayed 3 nights in June 2019

Great location ”

Great location, room smaller than I expected and decor a bit tired but bathroom immaculate. Mattress was amazingly comfortable. Room layout has bathroom furtherest from the door which meant bed was less than 1 meter from door to hallway...meant all noises in hallway were amplified and very audible. Likewise from hallway all sounds were audible from rooms. Awkward at times... location was amazing which is what I picked the room for ✅

Reviewed June 15, 2019

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7.2
Very good
Kha from Singapore
Couple
Standard Twin Room
Stayed 2 nights in May 2019

Pleasant Stay😍”

+Rooms are simple but clean and comfortable. +Staffs are friendly and approachable. +Great location for shopping and eating places.Walking distances to Flinders station, Chinatown and Queen Victoria. Overall, I am satisfied with my stay here.

Reviewed May 27, 2019

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8.8
Excellent
Shankar from Malaysia
Couple
Standard Queen Room
Stayed 4 nights in January 2019

Its all about the location”

Had a great stay at the hotel. Location wise will give it 6 stars. best location one could ask for. Check in and check out was seamless. buffet breakfast lacked variety and was the same daily with no variation. rooms were clean and well equipped but rather small. Stayed in a superior queen. Safety was great with access card entry into hotel and lifts late hours. no complaints. would stay again when we return to melbourne

Reviewed January 28, 2019

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10.0
Exceptional
Rina from Australia
Family with young children
Standard Twin Room
Stayed 3 nights in January 2019

Great location ”

Great location, near tram stops , walk to Her Majesty theatre, China town , on Bourke street mall , easy to get to sealife, So many dinner choices, awesome buffet breakfast $25 adults free for kids under 11

Reviewed January 28, 2019

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8.0
Excellent
HER from Singapore
Family with teens
Standard Twin Room
Stayed 1 night in November 2018

Excellent Location”

Enjoy my one day stay at the hotel, staff are friendly & helpful. Right in the city centre with lots of malls & shops around, and near to China town. Accessible to all free Tram ride within the city, very convenient!

Reviewed November 08, 2018

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8.4
Excellent
THIKIEUMAI from Vietnam
Business traveler
Standard Queen Room
Stayed 4 nights in September 2018

The best location in Melbourne”

Near everything you need. It is convenience for those who want to hang out in crowded place. Airport Skybus stop number 11 is near hotel and it costs 20 Aud per person with free for children under 12.

Reviewed September 16, 2018

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5.6
Patrisha from Australia
Couple
Standard Queen Room
Stayed 1 night in June 2019

Everything we asked for we DID NOT get!”

Really poor service when we checked in. The two males that were on at 5pm were just disinterested and not welcoming at all. When we asked questions, it was just all too hard. Really poor service. Everything that we requested prior to check in, we got the opposite. Would NOT recommend!!!

Reviewed June 28, 2019

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9.6
Exceptional
Law from Malaysia
Couple
Standard Twin Room
Stayed 2 nights in April 2019

worth for price”

Even though it is 3.5 star hotel, I'm surprise that their room, facilities, staff and services are beyond standard. Room is clean and facilities in room are looking new. Comfortable bed and they provide two packets of biscuits for free at the coffee table in room and it taste good. The next day cleaning lady replenish with 4 packets of biscuits. Besides, hotel located at a strategic location, convenient to go everywhere, many asian and western food around. It definitely worth for the price and will recommend to friends.

Reviewed April 15, 2019

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8.0
Excellent
Greg from Australia
Couple
Standard Queen Room
Stayed 3 nights in March 2019

Great location - very small room”

good value for price and great location. but the room is small and not very appealing.

Reviewed June 07, 2019

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8.4
Excellent
Heather from Australia
Couple
Standard King
Stayed 3 nights in May 2019

Very Nice!”

Great location, comfortable and clean.

Reviewed May 20, 2019

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10.0
Exceptional
Seow from Singapore
Group
Superior Twin Room
Stayed 2 nights in May 2019

Great location”

Location good. Trams just outside. Walking distance to major streets.

Reviewed May 09, 2019

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8.4
Excellent
Hao from Australia
Couple
Standard King
Stayed 3 nights in May 2019

Great location. ”

The room was a bit outdated however the location was perfect. Staff were friendly.

Reviewed May 07, 2019

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9.6
Exceptional
Dayangku from Malaysia
Family with teens
Standard Twin Room
Stayed 4 nights in July 2018

Exceptional”

Very good additional practical facilities upgrade in standard room from previous stays as I could remember. Super love the USB power connector (charges my phone very fast!) and the VS saloon style hairdryer (so happy to be able to have nice hair during my holiday! :D).

Reviewed August 01, 2018

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