For reservations between 4-15 April 2018, a non-refundable deposit of the first nights' accommodation is required at time of booking. The property will contact you with deposit instructions, and this deposit must be made within 48 hours otherwise your booking will be cancelled.
For cancellations or changes you must advise the property at least 7 days prior to the commencement of the Commonwealth Games, by 28 March 2018 at 14:00 local time. If cancelled after this time, the total cost of the accommodation will be charged, and deposit or payments made will be forfeited.
If you do not arrive by 23:00 local time on your arrival date without previously advising the property, your reservation will be cancelled and the total cost of the accommodation will be charged.
A bond is also required at check-in. The bond will be refunded upon departure.
The bond amounts are as follows:
- Studio/Suites with 1 bedroom: Up to AU $100
- Suites with 2 bedrooms: Up to AU $200
- Suites with 3 bedrooms: Up to AU $400
Please note that cash is not accepted at the property. All payments by must be made by credit card.
Please note that there is a 1% credit card surcharge. EFTPOS does not incur these charges.
A valid ID must match the credit card upon check in.
Please note that this property requires a credit card pre-authorisation upon booking. Please ensure your credit card has sufficient funds to ensure your reservation is secure.
All bedrooms (except studio and standard suites) have a king-zipped bed that can be split into 2 single beds.
To split the beds we require notice prior to arrival.
You can request this in the Special Requests Box at the time of booking.
New Year's Eve:
Accommodation for the night of 31 December is charged at time of reservation (or next business day). Additional terms and conditions apply, so please contact the hotel for further information using the contact details found on the booking confirmation.
Please note that different policies apply for group bookings of 7 r