Milano Serviced Apartments
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8.2
Excellent
1.3% this month
/10
(1049 reviews)See what guests said
See map
8.8
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
Parking
Available
  • Old Melbourne Gaol300 m
  • State Library of Victoria350 m
  • Queen Victoria Market490 m
  • Emporium Melbourne570 m
  • Melbourne Museum930 m
  • Federation Square1.31 km
  • Melbourne Aquarium1.52 km
  • National Gallery of Victoria1.86 km
  • Melbourne Cricket Ground2.31 km
  • Shrine of Remembrance2.74 km
  • Free Wi-Fi

    Milano Serviced Apartments

    8 Franklin Street, Melbourne CBD, Melbourne, Australia, 3000 - See map

    This property is in high demand!

    Booked 21 times

    "The rooms were clean and the air conditioner was a life saver as we were there on one of the hottest days in summer!"
    Natalie - 15 December 2018
    Exceptional reputation
    Recommended by 85% of guests
    Excellent cleanliness
    8.2 rating for cleanliness
    Excellent comfort
    8.0 room quality and comfort
    Excellent service
    8.0 rating for service
    • 720 meters to public transportation

    • Airport transfer

    • Located in heart of Melbourne

    • Free Wi-Fi in all rooms!

    • Hot tub

    Property ranking|Compared to 6,079 Melbourne properties
    See all rankings
    Room comfort score
    8.0/10
    Value for money score
    8.2/10
    Location score
    8.9/10
    Room size
    47 sqm.
    Better than
    98
    %
    of Melbourne properties
    Better than
    97
    %
    of Melbourne properties
    Better than
    97
    %
    of Melbourne properties
    Bigger than
    97
    %
    of Melbourne properties
    Value for money8.2
    Location rating8.8
    Nearest airportEssendon Airport (MEB)
    Distance to airport10.6 km

    Rooms available at Milano Serviced Apartments

    8.0
    Very good
    Room comfort & quality
    2 Bedroom Premier Suite
    2 Bedroom Premier Suite
    ...
    • Room size: 68 m²/732 ft²
    • City view
    • 2 single beds and 1 king be...
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    2 Bedroom Apartment
    2 Bedroom Apartment
    ...
    • Room size: 55 m²/592 ft²
    • City view
    • 2 single beds and 1 queen b...
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    2 Bedroom Deluxe Apartment
    2 Bedroom Deluxe Apartment
    ...
    • Room size: 62 m²/667 ft²
    • City view
    • 2 single beds and 1 king be...
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    2 Bedroom Executive Apartment
    2 Bedroom Executive Apartment
    ...
    • Room size: 55 m²/592 ft²
    • City view
    • 2 single beds and 1 king be...
    Enter dates to see prices
    2 Bedroom - Min. 2 nights
    2 Bedroom - Min. 2 nights
    ...
    • Room size: 55 m²/592 ft²
    • City view
    • 2 single beds and 1 queen b...
    Enter dates to see prices
    1 Bedroom - Min. 3 nights
    1 Bedroom - Min. 3 nights
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    1 Bedroom Executive
    1 Bedroom Executive
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    1 Bedroom Executive Apartment
    1 Bedroom Executive Apartment
    ...
    • Room size: 35 m²/377 ft²
    • Balcony/terrace
    • 1 queen bed
    Enter dates to see prices
    Studio Apartment
    Studio Apartment
    ...
    • Room size: 30 m²/323 ft²
    • Balcony/terrace
    • 1 queen bed
    Enter dates to see prices
    1 Bedroom Deluxe Apartment
    1 Bedroom Deluxe Apartment
    ...
    • Room size: 40 m²/431 ft²
    • Balcony/terrace
    • 1 queen bed
    Enter dates to see prices

    What people love about Milano Serviced Apartments

    • 10.0
      Exceptional
      Location

      "Good stay at excellent location!"

      Danny

      |

      9 January 2019

    • 9.2
      Exceptional
      Location

      "Great location!"

      mellya

      |

      11 January 2019

    • 9.6
      Exceptional

      "Lovely stay."

      mia

      |

      22 August 2018

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    More about Milano Serviced Apartments

    More about Milano Serviced Apartments

    10.0
    Exceptional

    "Very nice property"

    Shantanu

    |

    1 January 2019

    An overview

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    Most talked about facilities

    Housekeeping
    67 mentions
    Swimming Pool
    17 mentions
    Internet
    16 mentions
    View
    7 mentions

    What they offer

    8.4
    Excellent

    "the facilities were lovely"

    Tanya

    |

    3 December 2018

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Nearby restaurants

    Australian cuisine
    Australian cuisine
    Captain Melville
    40 m Australian, Bar, Gastropub
    Oxford Scholar Hotel
    90 m Australian, Bar
    Caffe Scaletti
    180 m Australian, Cafe
    Asian cuisine
    Asian cuisine
    Bali Bagus
    70 m Asian, Halal, Indonesian
    Tarng
    140 m Asian, Korean
    Darac Bar & Grill
    150 m Asian, Korean
    Gluten Free
    Gluten Free
    +39 Pizzeria
    660 m Gluten Free, Italian, Pizza
    Bomba
    690 m Gluten Free, Mediterranean, Spanish
    NERO Carlton
    720 m Gluten Free, Italian

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

    Show less

    Some helpful facts

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    Reviews of Milano Serviced Apartments from real guests

    Overall rating
    8.2
    Excellent
    From 1865 reviews
    Provided by verified guests of
    Agoda Reviews (1049)Booking.com Reviews (816)
    Rating via Agoda8.2
    /
    10
    Excellent
    1.3% this month
    Cleanliness8.2
    Facilities7.9
    Location8.8
    Room comfort and quality8.0
    Service8.0
    Value for money8.2
    High score for Melbourne
    Rating
    9+ Exceptional (189)
    8-9 Excellent (123)
    7-8 Very Good (151)
    6-7 Good (62)
    <6 Below Expectation (83)
    Time of the year
    Mar - May (134)
    Jun - Aug (199)
    Sep - Nov (124)
    Dec - Feb (151)
    All guests (1049)
    All room types
    All languages

    Show reviews that mention 

    Showing 608 verified guest comments
    12345
    8.8
    Excellent
    Lui from Hong Kong
    Solo traveler
    2 Bedroom Executive Apartment
    Stayed 5 nights in May 2019

    Valuable! Very Good location and nice view ”

    It is very near Queen Victoria Market. One of the staff can speak Cantonese is very surprising me . The apartment is very clean and have a big kitchen with essential stuff, gym room and swim pool are tidy but clean. The only one consideration is the design of the toilet is at the middle between 2 rooms , both side have a door to open it, you should lock the 2 doors when in use

    Reviewed July 12, 2019
    10.0
    Exceptional
    Martina from Australia
    Family with teens
    2 Bedroom Executive Apartment
    Stayed 5 nights in July 2019

    Convenient and comfortable ”

    This hotel was perfect for our family holiday. It was in walking distance to most of the places we visited (Queen Vic markets, Lygon St, Old Melbourne Gaol and Princess Theatre). With an Aldi next door and a fully equipped kitchen we were able to cook our own meals. Beds were comfortable and the living area was spacious.

    Reviewed July 12, 2019
    8.8
    Excellent
    Koong from Australia
    Business traveler
    1 Bedroom Executive
    Stayed 8 nights in July 2019

    Melbourne Milano”

    Staff were great and helpful. Good location .

    Reviewed July 25, 2019
    10.0
    Exceptional
    KAI from Singapore
    Family with young children
    2 Bedroom Executive Apartment
    Stayed 2 nights in May 2019

    Excellent accommodation in Melbourne CBD”

    Stayed two nights at a 2 bedroom executive apartment. Accommodation is well-maintained and equipped with all the essentials. Location is few minutes walk from Queen Victoria Market and tram stop (within free tram service zone). ALDI supermarket is located just next door. Highly recommended for anyone who are visiting Melbourne city!

    Reviewed May 20, 2019
    8.4
    Excellent
    Michelle from Australia
    Couple
    1 Bedroom Deluxe Apartment
    Stayed 2 nights in May 2019

    Great location for qv markets and free tram line”

    Only stayed 2 nights so didn’t get the chance to use all of the facilities. Lady on front desk upon late arrival was very friendly and helpful. Room had everything required for a stay in Melbourne. Would Definately stay again.

    Reviewed May 07, 2019
    8.4
    Excellent
    Robert from Australia
    Family with young children
    2 Bedroom Executive Apartment
    Stayed 2 nights in July 2019

    Great value for money great facilities ”

    Booked a great little 2 bedroom place on 13th floor Only issue was finding parking to check in and get a pass for parking Rang venue and staff ran out to assist with a pass Lots of construction for Metro link around but noise was not an issue at all Pool and spa are great as well as gym Great location close to trams and restaurants Supermarket right next door Will definitely stay again

    Reviewed July 11, 2019
    9.2
    Exceptional
    Ash from Australia
    Family with young children
    2 Bedroom Executive Apartment
    Stayed 1 night in June 2019

    Car Park”

    When I called, they don't mention the car park fee. Other places when you call they do mention that car park is available and the extra fee associated to it. I would have parked my car off street or somewhere else cheap. Otherwise the room was clean and great location.

    Reviewed July 01, 2019
    2.4
    Milton from Australia
    Family with teens
    2 Bedroom Deluxe Apartment
    Stayed 1 night in July 2019

    No Go!”

    We booked a two bedroom apartment at Milano Apartments but we relocated elsewhere due to the previous person staying in the apartment due to a medical condition that meant she had to go to hospital. We could not access the apartment due to this happening. I understand what Milano Apartments had to do but the walk to the relocation was difficult because I had only had a Cardiac Procedure on 8/7/2019. My wife also struggled to walk due to her arthritic condition. The man that directed us there couldn't understand why we couldn't keep up with him. At the new accommodation, our children were put in a room across the hallway from us, which was OK but it spoiled that we wanted to spend time as a family in the same unit! We have nothing against Milano Appartments as they had a serious issue to deal with.

    Reviewed July 17, 2019
    10.0
    Exceptional
    Jonathan from Australia
    Business traveler
    1 Bedroom Executive
    Stayed 7 nights in June 2019

    Wonderful”

    Highly recommended

    Reviewed June 29, 2019
    9.2
    Exceptional
    Hong from Singapore
    Family with young children
    2 Bedroom Executive Apartment
    Stayed 2 nights in June 2019

    Good place near Victoria Market and Trams”

    Apartment not big but adequate for my family of 5 (young kids). Location is near Victoria market, shops, food, trams. Parking was a little confusing, we entered Aldi supermarket parking by mistake as they were side by side with no clear markings. The entry for Milano is 'Hertz' parking instead. However, we still had to pay $5 just to get out or buy $30 worth of groceries.

    Reviewed June 25, 2019
    6.0
    deborah from Australia
    Solo traveler
    Studio Apartment
    Stayed 1 night in June 2019

    Reasonable location but opposite construction site.”

    It’s a nice set up but couldn’t use the tv remote in the lounge, as it didn’t work. I also couldn’t use the wifi I called reception but they weren’t able to help. There is only shampoo and soap no conditioner or shower wash. Also, no extra blankets it was cold in the night. I had to pay $150 deposit, which has still not been returned to my account 4 days later. I called up and was told 5-7 days.

    Reviewed June 23, 2019
    6.0
    Andree from Indonesia
    Family with young children
    1 Bedroom Deluxe Apartment
    Stayed 5 nights in June 2019

    Good location but apartment condition need to be improved”

    We occupied room 2306. Pros: -Good location, nearby supermarkets, eateries and Queen Victoria Market -Apartment quite spacious Cons: -Unfriendly staff -Trash bin very smelly and can smell it from corridor -Shuttle bus or taxi can’t stop in front of apartment due to no space -Bathroom door can’t be locked

    Reviewed June 15, 2019
    8.4
    Excellent
    Dalip from New Zealand
    Family with young children
    2 Bedroom Executive Apartment
    Stayed 4 nights in May 2019

    Nice to stay, male sraff was awesome, female staff member really need to learn how to deal customers”

    I was given 1 room as i booked 2 bedroom apartment. Lady staff was so unfriendly as it is their fault she told i could sleep on small size of sofa for night and this is a best thing she can do. Later after long discussion i was given another room to sleep.

    Reviewed June 03, 2019
    10.0
    Exceptional
    Andre
    Business traveler
    1 Bedroom Deluxe Apartment
    Stayed 4 nights in May 2019

    This place was AMAZING”

    OK - first impressions, the foyer looks great, the guy on the counter is professional, friendly and helpful. Go to the room. Looks nice, smells nice, smart layout, well equipped. The coffee and teabags are a bit meh, I think these days a Nespresso machine works better - but they do the job. Shower is AMAZING. Beds are quite firm, comfy. No doona, that would be a nice touch. Smart tech through the room. Final? If I go back to Melbourne, I'm going back here. I loved it, and my wife joined me there for the weekend, she loved it too. Price, service, convenience, quality - all stellar.

    Reviewed May 27, 2019
    8.4
    Excellent
    Samantha
    Group
    2 Bedroom Deluxe Apartment
    Stayed 1 night in May 2019

    Great value”

    Great value, spacious two bedroom apartment. Parking is a little tricky as you Need to check in to get the garage remote and as they are doing works around there you cants just park outside the hotel directly. Would stay again.

    Reviewed May 26, 2019
    8.0
    Excellent
    Nicholas from Singapore
    Family with young children
    2 Bedroom Deluxe Apartment
    Stayed 7 nights in May 2019

    Perfect for a week of holiday in Melbourne”

    Location is pretty good. Very close to Queen Victoria Market. Lots of food choices around. About 1 block down to the free tram stop for a round the city ride. A well stocked (sorta) Aldi supermarket below. Not much choices for baby food though. All other foods are available. Get the wines, and nuts for the night. Awesome!

    Reviewed May 20, 2019
    10.0
    Exceptional
    Glenda from Australia
    Couple
    2 Bedroom Premier Suite
    Stayed 1 night in October 2018

    Great Location & Great City views”

    The staff were very friendly and helpful. The 2 Br / 2 bath apartment was very clean and had awesome views from the higher floors. A bit of noise from some nearby construction but this is only during the day and doesn't effect noise quality at night for sleeping. Parking included in our deal was very handy and really a necessity …. very busy area …. Awesome Asian restaurants close by and a small bar next door but really only short walk back into city for other options. Aldi supermarket next to entry which was very handy for forgotten items/ quick snacks or to buy groceries to cook in house. Didn't get to use but the pool area and gym looked quite impressive.

    Reviewed February 15, 2019
    8.4
    Excellent
    Bess from Singapore
    Family with young children
    2 Bedroom Executive Apartment
    Stayed 3 nights in August 2018

    Everything perfect but the staff is the worst! ”

    No parking and hard to stop our car at first, we finally found a place and went down to check with the staff how can we check in, the staff said he doesn’t know. At the end the staff didn’t provide the right info and made us stop at the car park wasted $30 for nothing, just waiting for another staff to serve us. But the stay was good, just very hard to check in

    Reviewed February 01, 2019
    8.4
    Excellent
    NUR from Malaysia
    Family with young children
    1 Bedroom Executive Apartment
    Stayed 4 nights in December 2018

    Excellent”

    The staff is really friendly and helpful. Our washing machine wasn’t working properly and they replace with a new one within the same day. A bit disappointed about the cleanliness of the room. The carpet a bit dirty n someone’s else hair is on the floor when we entered the room. Location wise is great. Definitely will stay again at this hotel.

    Reviewed December 31, 2018
    8.0
    Excellent
    Christine from Singapore
    Family with teens
    Stayed 5 nights in December 2018

    Clean and convenience”

    Simple modern with kitchen facilities and a dining table. Complete with coffee table , TV and sofa. There is also a small balcony with a small table and 2 chairs. Too bad no condiments for cooking. 2 bedrooms with shared bathroom with connecting door. No privacy as there is no lock between the connecting doors to the bathroom. Very near to CBD and QVM. Able to use the gym, tennis, swimming pool n sauna (small one). Right beside hertz car rental and ALDI. Comfortable bed and quiet rooms. Will stay again.

    Reviewed December 31, 2018
    12345
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    Milano Serviced Apartments
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    • Excellent location
    • Old Melbourne Gaol
    • Flagstaff Railway Station is within 0.73 km