Novotel Melbourne On Collins Hotel
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Standard Queen Room - Bed Novotel Melbourne On Collins Hotel
Interior view Novotel Melbourne On Collins Hotel
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8.4
Excellent
/10
(3125 reviews)See what guests said
See map
9.3
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
  • Emporium Melbourne370 m
  • Federation Square420 m
  • State Library of Victoria690 m
  • Melbourne Aquarium850 m
  • Old Melbourne Gaol880 m
  • National Gallery of Victoria910 m
  • Queen Victoria Market1.23 km
  • Melbourne Museum1.46 km
  • Melbourne Cricket Ground1.64 km
  • Shrine of Remembrance1.8 km
  • Free Wi-Fi

    Novotel Melbourne On Collins Hotel

    270 Collins Street, Melbourne CBD, Melbourne, Australia, 3000 - See map
    "Would definitely stay here agin very central to everything in Melbourne ."
    Graham - 25 July 2017
    Fantastic breakfast
    91% positive mentions
    Exceptional reputation
    Recommended by 90% of guests
    Excellent service
    8.4 rating for service
    Excellent cleanliness
    8.3 rating for cleanliness
    • 290 meters to public transportation

    • Airport transfer

    • Located in heart of Melbourne

    • Free Wi-Fi in all rooms!

    • Hot tub

    Cheaper than 97% of all properties in Melbourne in the last 24 hoursCompared to 6,134 Melbourne properties at Agoda for various dates
    Property ranking|Compared to 6,134 Melbourne properties
    See all rankings
    Location score
    9.3/10
    Room comfort score
    8.3/10
    Service score
    8.4/10
    Cleanliness score
    8.3/10
    Better than
    99
    %
    of Melbourne properties
    Better than
    99
    %
    of Melbourne properties
    Better than
    97
    %
    of Melbourne properties
    Better than
    97
    %
    of Melbourne properties
    Value for money7.8
    Distance to city center0 Km
    Location rating9.3
    Nearest airportEssendon Airport (MEB)
    Distance to airport11.5 km

    Rooms available at Novotel Melbourne On Collins Hotel

    8.3
    Excellent
    Room comfort & quality
    Executive Queen Room
    Executive Queen Room
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Standard Queen Room
    Standard Queen Room
    ...
    • Room size: 26 m²/280 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    Executive Hot Deal
    Executive Hot Deal
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 double bed and 1 sofa bed
    Enter dates to see prices
    Double Standard Hot Deal
    Double Standard Hot Deal
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 2 double beds
    Enter dates to see prices
    Family Suite with One King Bed and Twin Beds
    Family Suite with One King Bed and Twin Beds
    ...
    • Room size: 49 m²/527 ft²
    • Shower and bathtub
    • 2 single beds and 1 king be...
    Enter dates to see prices
    Standard 2 Single beds
    Standard 2 Single beds
    ...
    • Room size: 26 m²/280 ft²
    • Shower
    • 2 single beds
    Enter dates to see prices
    Standard Hot Deal Queen Bed
    Standard Hot Deal Queen Bed
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Junior Suite 1 King Bed
    Junior Suite 1 King Bed
    ...
    • Room size: 39 m²/420 ft²
    • 1 king bed
    Enter dates to see prices
    Deluxe 1 King Bed
    Deluxe 1 King Bed
    ...
    • Room size: 35 m²/377 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
    Deluxe 2 Double Bed
    Deluxe 2 Double Bed
    ...
    • Room size: 35 m²/377 ft²
    • 2 double beds
    Enter dates to see prices

    What people love about Novotel Melbourne On Collins Hotel

    • 10.0
      Exceptional
      Cleanliness

      "Our family is very happy and pleased staying here with great location and clean staff."

      Chang F.

      |

      8 January 2019

    • 8.4
      Excellent
      Location

      "The location is very strategic, walking distance to flinders station."

      Cut F.

      |

      30 December 2018

    • 8.8
      Excellent
      Location

      "Location was very convenient as it was in the CBD."

      Filzah

      |

      7 February 2017

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    More about Novotel Melbourne On Collins Hotel

    More about Novotel Melbourne On Collins Hotel

    8.4
    Excellent

    "Everything is good about the hotel."

    Shirleen

    |

    30 June 2018

    An overview

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    Most talked about facilities

    Housekeeping
    51 mentions
    Breakfast
    34 mentions
    Internet
    14 mentions
    Swimming Pool
    10 mentions

    What they offer

    8.4
    Excellent
    Spaciousness

    "Room is spacious with adequate amenities."

    Cut F.

    |

    30 December 2018

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    Asian
    Continental
    Vegetarian
    Vegan
    Full English/Irish
    Gluten-free

    Restaurants on site

    Lane Restaurant
    Cuisine:Australian
    Menu:Buffet, A-la-carte

    Nearby restaurants

    Australian cuisine
    Australian cuisine
    Michel's Restaurant
    40 m Australian
    1932 Cafe & Restaurant
    80 m Australian, Cafe, Gluten Free
    Switchboard
    80 m Australian, Cafe
    Asian cuisine
    Asian cuisine
    Tako Sushi Japanese Cafe
    80 m Asian, Japanese, Sushi
    E Dumpling
    150 m Asian, Chinese
    Grab A Yabby
    150 m Asian, Cajun Creole, Grill
    Gluten Free
    Gluten Free
    San Paolo Solarino
    100 m Gluten Free, Italian
    Il Tempo
    240 m Gluten Free, Italian, Mediterranean
    MoVida
    340 m Gluten Free, International, Mediterranean

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    What guests think of this property

    Overall rating
    8.4
    Excellent
    From 3125 reviews
    Provided by verified guests of
    Agoda Reviews (705)Booking.com Reviews (2420)
    Rating via Agoda8.3
    /
    10
    Cleanliness8.3
    Facilities7.8
    Location9.3
    Room comfort and quality8.3
    Service8.4
    Value for money7.8
    High score for Melbourne

    Most helpful reviews for Novotel Melbourne On Collins Hotel

    Family with teens
    Stayed 2 nights in July 2019
    Deluxe 1 King Bed
    Excellent8.8
    Excellent Location & ServiceThe location is excellent if you're looking for a hotel in the CBD which is close to lovely cafes, short walks to tourist attractions and easy access to trams and trains. The staff are very friendly and prompt with request. This is our second stay this year at the hotel - and we like it so much that we'll be back!
    Angelicafrom MalaysiaReviewed July 07, 2019
    Couple
    Stayed 2 nights in March 2019
    Deluxe 1 King Bed
    Very good7.6
    Strategic location + comfyGreat central location. Near shopping areas and restaurants. Tram runs on the same street = very convenient to get around. Room is comfy, good size bed. Comes with a pillow menu! Certain rooms facing the middle of the building (which is the arcade) may have obstructed view. Pool is small, and facing the arcade. Otherwise, good stay.
    Chiafrom MalaysiaReviewed May 07, 2019
    Couple
    Stayed 1 night in June 2018
    Standard Queen Room
    Exceptional9.6
    Older Couple - attending Rugby League eventGreat hotel - booked for our parents (in their Mid-70's) for a night with their beloved Brisbane Bronco's event. They loved the hotel and facilities, accessibility to Melb CBD and train station, the sporting stadiums. Great bar and restaurant in hotel too! Not great (expensive) for car parking.
    Kahnfrom AustraliaReviewed January 23, 2019
    Family with young children
    Stayed 4 nights in August 2018
    Deluxe 2 Double Bed
    Exceptional10.0
    Cold Happy stay at MelbourneHad an early flight arriving and the staff was very helpful to assist with extra early checkin with a fee. Our family is very happy and pleased staying here with great location and clean staff. Only minor issue is that the shower and toilet is quite small.
    Changfrom Brunei DarussalamReviewed January 08, 2019
    Family with teens
    Stayed 6 nights in December 2018
    Standard 2 Single beds
    Excellent8.4
    Very good value for moneyThe location is very strategic, walking distance to flinders station. Within the free tram area. Room is spacious with adequate amenities. Staffs are mostly helpful. Cleanliness could be improved. It seemed there is not enough staff, the room was once not cleaned at 3pm. And once I complained because the mug was left unwashed, hair still found on bathroom floor and the carpet was not vacuumed. Other than that can’t complain. Wonderful stay
    Cutfrom IndonesiaReviewed December 30, 2018

    Reviews of Novotel Melbourne On Collins Hotel from real guests

    Overall rating
    8.4
    Excellent
    From 3125 reviews
    Provided by verified guests of
    Agoda Reviews (705)Booking.com Reviews (2420)
    Rating via Agoda8.3
    /
    10
    Cleanliness8.3
    Facilities7.8
    Location9.3
    Room comfort and quality8.3
    Service8.4
    Value for money7.8
    High score for Melbourne
    Rating
    9+ Exceptional (139)
    8-9 Excellent (147)
    7-8 Very Good (131)
    6-7 Good (43)
    <6 Below Expectation (31)
    Time of the year
    Mar - May (125)
    Jun - Aug (136)
    Sep - Nov (108)
    Dec - Feb (122)
    All guests (705)
    All room types
    All languages
    Showing 491 verified guest comments
    12345
    8.8
    Excellent
    Angelica from Malaysia
    Family with teens
    Deluxe 1 King Bed
    Stayed 2 nights in July 2019

    Excellent Location & Service”

    The location is excellent if you're looking for a hotel in the CBD which is close to lovely cafes, short walks to tourist attractions and easy access to trams and trains. The staff are very friendly and prompt with request. This is our second stay this year at the hotel - and we like it so much that we'll be back!

    Reviewed July 07, 2019
    7.6
    Very good
    Chia from Malaysia
    Couple
    Deluxe 1 King Bed
    Stayed 2 nights in March 2019

    Strategic location + comfy”

    Great central location. Near shopping areas and restaurants. Tram runs on the same street = very convenient to get around. Room is comfy, good size bed. Comes with a pillow menu! Certain rooms facing the middle of the building (which is the arcade) may have obstructed view. Pool is small, and facing the arcade. Otherwise, good stay.

    Reviewed May 07, 2019
    9.6
    Exceptional
    Kahn from Australia
    Couple
    Standard Queen Room
    Stayed 1 night in June 2018

    Older Couple - attending Rugby League event”

    Great hotel - booked for our parents (in their Mid-70's) for a night with their beloved Brisbane Bronco's event. They loved the hotel and facilities, accessibility to Melb CBD and train station, the sporting stadiums. Great bar and restaurant in hotel too! Not great (expensive) for car parking.

    Reviewed January 23, 2019
    10.0
    Exceptional
    Chang from Brunei Darussalam
    Family with young children
    Deluxe 2 Double Bed
    Stayed 4 nights in August 2018

    Cold Happy stay at Melbourne”

    Had an early flight arriving and the staff was very helpful to assist with extra early checkin with a fee. Our family is very happy and pleased staying here with great location and clean staff. Only minor issue is that the shower and toilet is quite small.

    Reviewed January 08, 2019
    8.4
    Excellent
    Cut from Indonesia
    Family with teens
    Standard 2 Single beds
    Stayed 6 nights in December 2018

    Very good value for money”

    The location is very strategic, walking distance to flinders station. Within the free tram area. Room is spacious with adequate amenities. Staffs are mostly helpful. Cleanliness could be improved. It seemed there is not enough staff, the room was once not cleaned at 3pm. And once I complained because the mug was left unwashed, hair still found on bathroom floor and the carpet was not vacuumed. Other than that can’t complain. Wonderful stay

    Reviewed December 30, 2018
    8.4
    Excellent
    wong from Malaysia
    Couple
    Standard 2 Single beds
    Stayed 7 nights in July 2019

    Some variation to breakfast spread. ”

    Right in commercial area. Easy to access to places

    Reviewed July 18, 2019
    9.2
    Exceptional
    Kim from Malaysia
    Family with young children
    Deluxe 2 Double Bed
    Stayed 2 nights in August 2018

    Exceptional”

    Walking distance or few tram station (free) away to all the major attractions & shopping malls in town. There is a food court on the 2nd floor which make it convenience for quick bite. The 2 double bed room is big & comfortable enough for 2 adults & 2 young children.

    Reviewed September 05, 2018
    10.0
    Exceptional
    Selfia from Indonesia
    Family with young children
    Deluxe 2 Double Bed
    Stayed 2 nights in June 2018

    Strategic location and good value”

    I rechecked again to the hotel after 3 days from my first experience and came back to this hotel as I was very pleased with the lication, value of services and many others. Its location is the best for me

    Reviewed June 20, 2018
    10.0
    Exceptional
    Selfia from Indonesia
    Family with young children
    Deluxe 2 Double Bed
    Stayed 4 nights in June 2018

    Very strategic location in CBD and easy to public transport”

    We are very happy with the staff services; also the hotel is in a very strategic location where you can hop on to free tram in CBD, plus you can go to Flinders station, or Melbourne central; within walking distance or using free tram in front of the hotel. The train can bring you to many suburbs... very easy

    Reviewed June 18, 2018
    9.2
    Exceptional
    Thoa from Australia
    Group
    Stayed 1 night in July 2017

    Great location and good value accommodation ”

    Access to Southbank and shopping area walking distance. Room basic , clean but not adequately bright. American breakfast style basic but good quality with a variety of bread and pastries. Staff helpful.

    Reviewed August 02, 2017
    8.0
    Excellent
    Azizi from Malaysia
    Solo traveler
    Standard Queen Room
    Stayed 2 nights in April 2017

    Good hotel, excellent location”

    This hotel is located right in the middle of the city.Check in and out on the third floor and was fast. The room was large and clean. The bed was comfortable and the room on the 14th floor was quiet. There was no noise from outside the room. Public transport was easily accessible with the tram stop right across the street. Many restaurants and fast food outlets nearby.Will definitely stay at this hotel again.

    Reviewed April 15, 2017
    8.8
    Excellent
    Youngmi from South Korea
    Couple
    Standard Queen Room
    Stayed 3 nights in January 2017

    Great location, clean room but swimming pool is too small”

    The location is a heart of central Melbourne. I don't have to pay anything for transportation in the city cause the hotel is in the free tram zone. Room size is ok and it was clean. But view is just ok and swimming pool is a joke. It was too small to call that a pool. Overall, it was a nice stay.

    Reviewed March 06, 2017
    8.8
    Excellent
    Sharmin from Singapore
    Group
    Stayed 4 nights in January 2017

    Great location ”

    Lucas the head concierge was a superstar from the day we checked in, he helped with our bags and storing them before check in, gave awesome coffee place recommendations and was super helpful! The hotel is located near eateries and main department stores david jones and myer. Also right next to the historical block arcade.

    Reviewed February 01, 2017
    8.0
    Excellent
    Soh from Singapore
    Business traveler
    Stayed 3 nights in November 2016

    Good location nice hotel”

    Very centrally located . Walking distance to malls,, china town etc. Free circle tram lines to various places of interest like the Queen Victoria Market. Restaurants nearby are always packed and they don't allow Reservation which is rather unusual for a country like Australia I thought. Staffs are polite and helpful.

    Reviewed November 26, 2016
    10.0
    Exceptional
    devin from Singapore
    Solo traveler
    Executive Queen Room
    Stayed 1 night in July 2016

    Pleasant Stay”

    Overall service was great, one thing which needs to be rectified is that there is parking available at the hotel and valet service is provided. I think that the valet should be free of charge and included in the hotel pricing.

    Reviewed August 16, 2016
    10.0
    Exceptional
    YU from China
    Couple
    Standard Queen Room
    Stayed 4 nights in April 2016

    Great hotel with good location n super clean”

    Love this hotel ! I originally booked another one called Mercure welcome Melbourne but the environment is very unacceptable , noisy and dirty! Then we decide to change another one and pick for Novotel this time ! It's a right decision as the hotel is very comfortable !!!! And it's super clean and tidy :) highly recommended !

    Reviewed April 06, 2016
    8.0
    Excellent
    Rodd from Australia
    Couple
    Standard Queen Room
    Stayed 1 night in January 2016

    A pleasant stay”

    Location, nice room, staff

    We only stayed at the Novotel for one night (room 1321), but it was a very enjoyable night. Danny on reception was very professional and after inquiring why we were staying (our webbing anniversary) we received 2 complimentary drinks, a nice touch. The room was clean and comfortable; breakfast was also good with all the usual food and condiments available. All staff throughout the hotel were polite and helpful. Although the hotel is undergoing renovations it did not detract from what was a relaxing stay.

    Reviewed January 17, 2016
    10.0
    Exceptional
    Peter from Australia
    Couple
    Stayed 4 nights in December 2015

    Would stay again”

    Location, food, fast lifts.

    We were delighted with our 4 days at to Novotel. Having travelled extensively, fast lifts were appreciated. The food was an event. Totally Satisfactory. Our room was excellent. The bathroom especially, with adequate hanging space for towels! Good design for accommodating 2 people. The location, right in the centre of Melbourne, meant that we left the hotel and were immediately in the centre of everything. Staff Excellent. Would stay again if it remains affordable after the extensive renovations that are yet to be completed.

    Reviewed December 29, 2015
    10.0
    Exceptional
    Maria from Philippines
    Couple
    Standard Queen Room
    Stayed 4 nights in April 2015

    Great location”

    Location restaurant service

    Right in the heart of melbourne cbd food was also great and the service they give is amazing you can book tours at the conceirge very friendly staff and hotel is surrounded by restaurants everything is just a walk away

    Reviewed June 28, 2015
    9.3
    Exceptional
    Timothy from Australia
    Solo traveler
    Stayed 3 nights in October 2014

    Good Value for money”

    Location, room size, breakfast options

    I really enjoyed the hotel. Breakfast one of the best selections and staff were attentive and polite. Our air con didn't work really well and we found it hard to sleep with all suggestions to improve it failing. However only a minor issue overall very happy

    Reviewed October 27, 2014
    12345
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    Novotel Melbourne On Collins Hotel
    |Excellent 8.3
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    • Exceptional location
    • Emporium Melbourne
    • Flinders Street Railway Station is within 0.28 km