Novotel Singapore Clarke Quay Hotel

Novotel Singapore Clarke Quay Hotel

177A River Valley Road, Clarke Quay, Singapore, Singapore, 179031
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Standard Queen Novotel Singapore Clarke Quay Hotel
Standard Queen
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    Lobby Novotel Singapore Clarke Quay Hotel
    Interior view Novotel Singapore Clarke Quay Hotel
    Swimming pool Novotel Singapore Clarke Quay Hotel
    Standard Novotel Singapore Clarke Quay Hotel
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     Novotel Singapore Clarke Quay Hotel

    Guest reviews

    8.0
    Excellent
    /10
    (3410 reviews)See what guests said
    8.2
    Excellent cleanliness
    Recommended by 91% of guests

    Property highlights

    • 350 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    This property is in high demand!Last booked 7 hours ago | 19 travelers are looking at this property right now
    Excellent
    Location
    8.9
    See map
    Excellent location - Inside city center
    Nearby
    Popular
  • Thirsty - The Beer Shop50 m
  • Liang Court60 m
  • GX570 m
  • Chupitos Shots Bar70 m
  • Read Bridge (Malacca Bridge)70 m
  • 1 Nite Stand Comedy Club80 m
  • Royal Selangor90 m
  • Cuba Libre100 m
  • G- Max Reverse Bungy100 m
  • The Arena100 m
  • Value for money7.5
    Distance to city center0.5 km
    Location rating8.9
    Nearest airportSingapore Changi Airport (SIN) - Singapore
    Distance to airport17.6 km
    Select your room
    7.9
    Very good
    Room comfort & quality
    Executive Twin Room
    Executive Twin Room
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 2 single beds
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    Standard Queen
    Standard Queen
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 queen bed
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    Superior Twin
    Superior Twin
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 2 single beds
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    Superior King
    Superior King
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 1 king bed
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    Premier Room Twin Bed
    Premier Room Twin Bed
    ...
    • Room size: 32 m²/344 ft²
    • Pool view
    • 2 single beds
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    Premier Suite King
    Premier Suite King
    ...
    • Room size: 64 m²/689 ft²
    • City view
    • 1 king bed
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    Superior 2 Single Beds
    Superior 2 Single Beds
    ...
    • Room size: 32 m²/344 ft²
    • Bay view
    • 2 single beds
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    1 King Bed Executive
    1 King Bed Executive
    ...
    • Room size: 40 m²/431 ft²
    • River view
    • 1 king bed
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    Premier Room 1 King Bed
    Premier Room 1 King Bed
    ...
    • Room size: 32 m²/344 ft²
    • River view
    • 1 king bed
    Enter dates to see prices
    Superior Double Room with Bay View
    Superior Double Room with Bay View
    ...
    • Room size: 32 m²/344 ft²
    • Balcony/terrace
    • 1 super king bed
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    More about Novotel Singapore Clarke Quay Hotel

    More about Novotel Singapore Clarke Quay Hotel

    An overview

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    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    Australian cuisine
    Australian cuisine
    Common Man Coffee Roasters
    650 m Australian, Cafe, Gluten Free
    Fine Palate Cafe
    1.1 km Australian, Cafe, European
    Kooka Cafe
    1.3 km Australian
    Asian cuisine
    Asian cuisine
    Fun Toast Liang Court
    50 m Asian, Singaporean
    Yayoiken
    50 m Asian, Japanese
    Shin Minori Japanese Restaurant
    200 m Asian, Japanese, Sushi
    Chinese cuisine
    Chinese cuisine
    Hung Kang - Teochew Restaurant
    590 m Chinese
    PurPle TurTle
    720 m Chinese
    Yan Palace in Chinatown
    740 m Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (3410)Booking.com Reviews (3179)
    8.0
    /
    10
    Cleanliness8.2
    Facilities8.0
    Location8.9
    Room comfort and quality7.9
    Service8.0
    Value for money7.5
    Provided by verified guests of Agoda
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    All guests (3410)
    All room types

    Show reviews that mention 

    Showing 2912 verified guest comments
    12345
    10.0
    Exceptional
    Ian from United Kingdom
    Couple
    Superior King
    Stayed 3 nights in February 2019
    Excellent Stay”
    The Novotel Clarke Quay is an excellent hotel right by the said complex, and a hundred meters or so from the Fort Canning metro station. The hotel serves a very varied buffet breakfast which is a great start to the day. Our room was large, very clean with a great view of the city. I would definitely recommend the Novotel Clarke Quay.
    Reviewed February 28, 2019
    9.2
    Exceptional
    Teng from Singapore
    Couple
    Standard Queen
    Stayed 1 night in July 2018
    Nice hotel staycation”
    Enjoyed the stay there. Clean and spacious room with all toiletries provided. A short walk to the famous Clarke quay and short distance to boat quay. Near to several restaurants, pubs and cafes. It is situated just next to a shopping mall.
    Reviewed February 12, 2019
    4.0
    myungjae from South Korea
    Couple
    1 King Bed Executive
    Stayed 3 nights in February 2019
    a terrible breakfast”
    Executives should have breakfast in your own restaurant. You can see what a terrible, chaotic place it is. I really care about the hotel. Also, I appreciate your giving me your cell phone as a service, but I hope you can always check the performance of your cell phone and deliver it to your customers. I've been talking about performance issues, but they haven't improved at all. Clean the bathroom, too. There's a spider
    Reviewed February 11, 2019
    Dear myungjae, Thank you for the effort and time you have taken to share your review of your recent stay at the Novotel Singapore Clarke Quay through our online survey as well as through Agoda.com. I trust that you have received the message we have sent you upon receipt of your online survey. Nonetheless, I would like to once again extend my sincerest apologies for the inconvenience you encountered throughout your visit and reassure you that the points you have raised will be address accordingly. I do hope that we get an opportunity to welcome you again as we look forward to regaining your confidence in the hotel on your next visit. Yours sincerely, Alan Burrows General Manager
    Responded March 05, 2019
    Novotel Singapore Clarke Quay Hotel
    9.6
    Exceptional
    Ying from Malaysia
    Solo traveler
    Superior King
    Stayed 2 nights in December 2018
    Good location. Comfortable rooms ”
    Perfect if you intend to spend time in Clarke quay area. Short walk to all the shops and eateries. Sound proof was good so was quiet in hotel room. Very clean rooms and comfortable.
    Reviewed February 25, 2019
    9.6
    Exceptional
    Fadzillah from Singapore
    Family with young children
    Premier Suite King
    Stayed 1 night in October 2018
    Staycation”
    The hotel service is 5 star. CS is reliable and friendly. The breakfast is nice however the juice is abit sour. The pool temperature is nice but need baby pool or the kids pool. Our room is Premier Suite King is big and clean. We love the bathub Jacuzi is superb. If they can give us bath foam will be nice. We request for a bucket of ice cube and it is very reliable. Thank you so much. The Liang Court shopping mall and the 2 mins walk to the Fort Canning MRT is very good location. The view from our room, facing the city view is incredible. It is facing the MBS and the Clark Quey. During our stay is the Halloween Week and the Clark Quey have some Halloween's parties. It is a nice memorable trip. The kids love it and had alot of fun. We will return back for sure and tried other rooms facilities. Thank you.
    Reviewed October 29, 2018
    10.0
    Exceptional
    christina from Malaysia
    Couple
    Superior Twin
    Stayed 1 night in February 2019
    Great location ”
    Clean and friendly staff
    Reviewed February 20, 2019
    10.0
    Exceptional
    christina from Malaysia
    Couple
    Superior Twin
    Stayed 1 night in February 2019
    Great location ”
    Clean & friendly staff
    Reviewed February 20, 2019
    10.0
    Exceptional
    DEBORAH from Australia
    Solo traveler
    Premier Room 1 King Bed
    Stayed 3 nights in January 2019
    A ten out of ten for customer service”
    I arrived at 4.30am and a lovely lady at reception organised my early checkin. The premier lounge had the best view of the Singapore skyline. Housekeeping guy was very sweet. The only suggestion for improvement would be the breakfast selection. The staff were very welcoming though even when I was late.
    Reviewed February 02, 2019
    10.0
    Exceptional
    Belinda from Australia
    Family with teens
    Superior 2 Single Beds
    Stayed 3 nights in January 2019
    Great spot!”
    This was my second stay at this hotel - this time I brought my teenage daughter. Love the location which is an easy walk to the totally vibey Clarke Quay with all it's amazing restaurants. The room was lovely and the breakfast buffet was extensive and had everything we needed. Very helpful, friendly staff. Highly recommend for a very central place to stay in Singapore.
    Reviewed January 27, 2019
    8.4
    Excellent
    Sim from Singapore
    Couple
    Premier Suite King
    Stayed 2 nights in January 2019
    Comfortable stay”
    Pretty nice stay as we checked into the suite and had the opportunity to enjoy the premier lounge before we left the hotel. The location is superb, surrounded by all the eateries and chill out places. Very convenient. Love the bathtub with Jacuzzi. Breakfast buffet is decent, good variety Me and my hubby enjoyed the stay a lot.
    Reviewed January 25, 2019
    9.6
    Exceptional
    Claire from United Kingdom
    Couple
    Superior King
    Stayed 1 night in January 2019
    Stunning views and is on the edge of all the bustling night life, restaurants and live music. A love”
    Stunning views and is on the edge of all the bustling night life, restaurants and live music. A lovely walk along the river leads you on the tourist trail., and China Town is nearby. We didn’t hear other guests despite the hotel being full. Our only issue was not being able to check in before 2pm, but staff allowed us to use the rooftop pool and showers after our overnight flight, and they looked after our luggage safely. All staff were wonderful.
    Reviewed January 12, 2019
    10.0
    Exceptional
    Graeme from Australia
    Couple
    Superior Double Room
    Stayed 3 nights in January 2019
    Graeme”
    Excellent hotel,staff and amenities,the rooms were spacious and clean,location is perfect,staff were friendly and helpful especially Patricia in the Rouge lounge bar,she was very helpful with her knowledge of Singapore 👍👍👍👍👍👍👍
    Reviewed January 10, 2019
    4.8
    surinderpal from Singapore
    Couple
    1 King Bed Executive
    Stayed 1 night in December 2018
    4 STAR Hotel with 1 STAR Service”
    My Wife & I , we had checked into Novotel clarke Quay. We are local Singaporeans and we were celebrating our wedding at the level 5 ballroom. Cinnamon ballroom. BALLROOM : - 1. Lift was shut down at 12 midnight 2. A piece of the chandelier fell off almost hit one of my guest 3. old ladies and pregnant ladies had to walk up two floors and down two floors to get to the main lobby HOTEL ROOM : 1. My In laws booked a room and had to wait till 3pm for their room 2. The room my and my wife took aircon was spoilt , they changed the room to give us another room where aircon was also spoiled 3. Finally they got us a room where the aircon was spoiled but the bedsheets were dirty. This hotel is definitely not 4 stars it is worst then hotel 81. Please re consider your options when booking this location.
    Reviewed January 03, 2019
    Dear surinderpal, Thank you for taking the time to post your review of your recent stay at the Novotel Singapore Clarke Quay. While it is an honor to have you celebrate such a special occasion at the hotel, I am sorry to note that you encountered several issues throughout your visit. Your comments are concerning & extremely frustrating to hear as we are constantly striving to enhance our customer experience & what you describe goes totally against the grain. I understand that our front office manager has been in touch with you prior to your departure. Nonetheless, I would like to once again extend my sincerest apologies for the inconvenience you, your family & your guests experienced, and reassure you that we will be looking into all the points raised & use them to re-focus our efforts in the areas that need to be addressed & in providing the necessary counseling & training. Thank you once again for your feedback. We remain at your disposal should you require further assistance.
    Show more
    Novotel Singapore Clarke Quay Hotel
    8.0
    Excellent
    Tin from Hong Kong
    Couple
    Standard Queen
    Stayed 2 nights in December 2018
    Almost Perfect if not ...”
    This hotel is very well located near the river. Fort Canning MRT station is less than a minute's walk away, along with relevant bus stops. A shopping arcade is almost part of the adjacent building, which accommodates a sizeable supermarket and many eateries for local foods at excellent prices. Less than a minute away is the glamorous parade of riverside bars and restaurants, and the festive atmosphere is always there especially in the evenings. The hotel staff are friendly and eager to help at all times. We were given a Premier Room at the top floor. The room is spacious with a good view of the river. Our stay could have been perfect if not for the poor ventilation of the room. The aircon did not seem to function, and despite an immediate response to our appeal for repair, the aircon simply continued to fluctuate between nothing and a mostly warm temperature, and in a hot country day and night, this became rather intolerable. The air in the room felt stuffy as a result.
    Reviewed December 24, 2018
    9.2
    Exceptional
    YUJIAN from Australia
    Couple
    Standard Queen
    Stayed 2 nights in May 2018
    Exceptional”
    The location is excellent and the breakfast was ok, but there were far too many people having breakfast in the dinning hall. It would be better that there are some promotions made to attract more tourists.
    Reviewed May 18, 2018
    8.0
    Excellent
    Lawrence from Australia
    Couple
    Superior King
    Stayed 3 nights in May 2018
    Relaxed hotel with good breakfast”
    Room was quiet and comfortable. Room lighting poor and water pressure in the shower low. Location good with Fort Canning MTR close by making airport transfer easy. Minor problems with a couple of pillows smelling a bit musty, and some black mould in the bathroom.
    Reviewed May 18, 2018
    7.6
    Very good
    mohamed from Bahrain
    Family with young children
    1 King Bed Executive
    Stayed 5 nights in February 2019
    Clean hotel with good location”
    The hotel is clean room is spacious.the breakfast was limited option and food taste is not delicious,we found gloden corn rotten.the swimming pool is small and shared with hotel attached to it. There is self service washing machine. For family you can find better location with competitve price.
    Reviewed February 17, 2019
    6.8
    Good
    Shirley from Hong Kong
    Family with young children
    Executive Twin Room
    Stayed 1 night in February 2019
    Enjoyable stay in a central location”
    We stayed during the CNY period when rates were at a peak all over town - Novotel's rates were amongst the better ones for a centrally located, clean and professionally run hotel. We had young kids with us, and they gave us a rollaway bed for free for the children. The room was clean and the housekeeping staff was responsive when we had needs. Our next door neighbor was having a party in the middle of the night and the reception staff swiftly dealt with it professionally. Its proximity to Clarke Quay was great for us with the variety of restaurants and just the nice stroll along the river with the children.
    Reviewed February 10, 2019
    7.2
    Very good
    amanda from United Kingdom
    Couple
    Superior King
    Stayed 2 nights in February 2019
    We'll located hotel with Zero sound proofing in rooms.”
    The hotel is well located right on Clarke Quay, a few steps from numerous restaurants and bars. It has a small swimming pool with a large terrace...and nowhere near enough loungers around it. But we had a room with an interconnecting door and you could here EVERYTHING from the next room, talking, text messages coming through, guest "relations". I've never stayed in a room with such poor privacy. Breakfast time was also like feeding time at the Zoo. The staff tried their best but multiple items were running out and there just wasn't enough space for the demand. We wouldn't consider staying here again.
    Reviewed February 07, 2019
    9.6
    Exceptional
    Janet from United Kingdom
    Couple
    Standard Queen
    Stayed 2 nights in February 2019
    Jan & Laurence from UK”
    A great location in Singapore, perfect for restaurants, nightlife and sightseeing along the river. Lovely rooms with helpful, friendly staff. Would definitely recommend.
    Reviewed February 24, 2019
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    • Excellent location
    • Battlebox
    • Clarke Quay MRT Station is within 0.35 km