On Top Backpackers
Dormitory -- Female Only On Top Backpackers
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8.1
Excellent
/10
(176 reviews)See what guests said
See map
8.9
Excellent
Location rating score
Excellent location
  • Post office60 m
  • Metro Cinema110 m
  • Bivouac110 m
  • Wild South150 m
  • The Scottish Shop160 m
  • Granny Annies Sweet Shop160 m
  • Bath Street160 m
  • Dunedin i-SITE170 m
  • St. Paul's Cathedral190 m
  • Robert Burns Statue200 m
  • Free Wi-Fi

    On Top Backpackers

    12 Filleul Street, City Center, Dunedin, New Zealand, 9016 - See map
    Exceptional reputation
    Recommended by 90% of guests
    Excellent service
    8.0 rating for service
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Breakfast [free]

    • Daily housekeeping

    • Bar

    This property is in high demand!

    Booked 19 times

    Property ranking|Compared to 276 Dunedin properties
    See all rankings
    Cheapest price score
    Location score
    8.9/10
    Review score - Australia
    8.5/10
    Value for money score
    8.2/10
    Better than
    99
    %
    of Dunedin properties
    Better than
    93
    %
    of Dunedin properties
    Better than
    91
    %
    of Dunedin properties
    Better than
    88
    %
    of Dunedin properties
    Value for money8.2
    Location rating8.9
    Nearest airportDunedin International Airport (DUD)
    Distance to airport24.1 km

    Rooms available at On Top Backpackers

    Deluxe
    Deluxe
    ...
    • Room size: 15 m²/161 ft²
    • Garden view
    • 1 queen bed
    Enter dates to see prices
    Mixed Dormitory
    Mixed Dormitory
    ...
    • Room size: 8 m²/86 ft²
    • Garden view
    • 1 single bed
    Enter dates to see prices
    Double Twin Room
    Double Twin Room
    ...
    • Room size: 15 m²/161 ft²
    • Garden view
    • 1 single bed and 1 double b...
    Enter dates to see prices
    1 Person in 6-Bed Dormitory - Mixed
    1 Person in 6-Bed Dormitory - Mixed
    ...
    • Room size: 8 m²/86 ft²
    • Non-smoking
    • 1 single bed
    Enter dates to see prices
    Single Room
    Single Room
    ...
    • Room size: 8 m²/86 ft²
    • Garden view
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Dormitory -- Female Only
    Dormitory -- Female Only
    ...
    • Room size: 8 m²/86 ft²
    • Balcony/terrace
    • 1 single bed
    Enter dates to see prices
    room
    room
    ...
      Enter dates to see prices
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      More about On Top Backpackers

      More about On Top Backpackers

      An overview

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      What they offer

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Reviews of On Top Backpackers from real guests

      Provided by verified guests of Agoda
      Agoda Reviews (176)Booking.com Reviews (897)
      8.1
      /
      10
      Cleanliness7.9
      Facilities7.6
      Location8.9
      Room comfort and quality7.4
      Service8.0
      Value for money8.2
      Rating
      9+ Exceptional (23)
      8-9 Excellent (19)
      7-8 Very Good (28)
      6-7 Good (16)
      <6 Below Expectation (13)
      Time of the year
      Mar - May (26)
      Jun - Aug (17)
      Sep - Nov (18)
      Dec - Feb (38)
      All languages
      All guests (176)
      All room types
      Showing 99 verified guest comments
      12345
      10.0
      Exceptional
      Martin from New Zealand
      Couple
      Mixed Dormitory
      Stayed 1 night in July 2019

      Exceptional”

      excellent

      Reviewed July 24, 2019
      8.8
      Excellent
      Dan from China
      Solo traveler
      Dormitory -- Female Only
      Stayed 1 night in April 2019

      Excellent”

      If you don’t mind dunk and smoke British friends making noise at 3 o’clock in the morning , this is a nice place to go, no olive oil in the kitchen by the way. But there has nice tv and sofa, tv go through internet and the connectivity was really bad when we watching Shaun of the Dead, movie was continually stuck, beside that every thing is great.

      Reviewed April 06, 2019
      2.0
      Ashley from United Kingdom
      Couple
      Double Twin Room
      Stayed 1 night in May 2019

      Awful customer service. ”

      Was due to stay here for 1 night but I was taken to hospital a few days before with pneumonia. When I messaged On Top Backpackers to try and cancel as the hospital wouldn’t allow me to leave as I needed continuous treatment they advised they wouldn’t refund at all or even partially. I therefore ended up having to pay for a night that I never even made it to Dunedin for and when I tried to explain my circumstances they’re now ignoring me.

      Reviewed June 02, 2019
      9.6
      Exceptional
      Shui from Hong Kong
      Solo traveler
      Dormitory -- Female Only
      Stayed 2 nights in August 2018

      Exceptional”

      Very clean and tidy. Very nice to have hair dryer provided in bathroom free of charge. Very convenient to have USB charging ports in rooms. But just the kitchen is closed for cleaning between 10:00 and 13:00 is a bit inconvenient for preparing lunch. Highly recommended!

      Reviewed September 10, 2018

      Thank you Shui for your positive comments. The kitchen clean is after breakfast before lunch, the best time to clean facilities. We also clean on nights required after dinner around 11pm. It is between 10am-1pm and the duration depends on how dirty the kitchen is left by guests. We take pride in a high standard of cleanliness especially around food areas and shared facilities. This suits schedule as it is after check out and before check in, in preparation for new guests. We are very happy to hear you enjoyed your time here with us. All the best, Ontop Management :)

      Responded October 24, 2018
      On Top Backpackers
      8.0
      Excellent
      Cassandra from Australia
      Solo traveler
      Dormitory -- Female Only
      Stayed 2 nights in February 2019

      Great spot”

      On top backpackers is in a super central location, just through the lane from the Octagon, walking distance to train and buses. Bunks are a little wobbly (!) but everything is clean and the facilities are otherwise good. Free breakfast and Pool 🎱 tables were a bonus :)

      Reviewed February 05, 2019
      10.0
      Exceptional
      Mino from New Zealand
      Solo traveler
      Mixed Dormitory
      Stayed 3 nights in May 2019

      Exceptional”

      There is free breakfast starting at 7.30am. I liked the USH charging port and light besides each bed.

      Reviewed May 27, 2019
      10.0
      Exceptional
      Shaoxuan
      Solo traveler
      Dormitory -- Female Only
      Stayed 3 nights in May 2019

      Exceptional”

      On Top is a lovely place to stay. Great location, great facilities and friendly staff.

      Reviewed May 24, 2019
      8.8
      Excellent
      Man from Australia
      Solo traveler
      1 Person in 6-Bed Dormitory - Mixed
      Stayed 1 night in March 2018

      Perfect home for backpacker”

      Right in the middle of the city centre. Friendly staff. Toilet is clean. No need to wait for toilet or shower. Bunkbed is nice and tidy. Kitchen is spacious. All utensils provided. The lounge is comfortable. No Free WIFI. Highly recommend for backpacker or single traveler without a vehicle.

      Reviewed April 08, 2018

      Thank you very much for your review. We have unlimited, fast-fiber WiFi of which you can access from everywhere in the hostel. It states this when you book and when you check in, but if you are unsure all you have to do is ask one of our friendly staff members at reception. We are ecstatic about all of the wonderful feedback you have given us about the cleanliness and facilities. All the best for your future travels. Kind regards, Ontop management

      Responded July 10, 2018
      On Top Backpackers
      8.0
      Excellent
      adriana from United States
      Solo traveler
      1 Person in 6-Bed Dormitory - Mixed
      Stayed 2 nights in January 2017

      Nice place with a few extras”

      Place is above a pool hall. Doesn't get too noisy. Dunedin is small so location is fine - just outside of city center - a 2 minute walk. Staff is good. Rooms are decent - stayed in 6 person dorm with decent room. Bathrooms for everyone are in main area but never too crazy busy. Kitchen is nice and big with outdoor seating area. Wifi off/on. Storage for luggage. Discount on beer down in pool hall. Cleaning 10am -2pm which is always a pain since you can't use bathroom and people in/out of your room. But overall, good place.

      Reviewed February 19, 2017

      Thank you Adriana :) We really appreciate your positive feedback about the features we offer here at Ontop Backpackers. Cleaning is between the hours of 10am-1pm (after check outs until arrival check in) It is not always for the full three hours, it just depends on how dirty they are left by guests. Wonderful to hear you appreciated the central location in the heart of the city and our friendly staff who work hard to provide satisfactory service. All the best, Ontop Management

      Responded July 11, 2018
      On Top Backpackers
      8.0
      Excellent
      Randy from New Zealand
      Solo traveler
      Single Room
      Stayed 2 nights in June 2019

      Very good”

      Very good location. Staff really helpful.

      Reviewed July 02, 2019
      10.0
      Exceptional
      SITI from Malaysia
      Group
      Double Twin Room
      Stayed 1 night in February 2019

      Great stay”

      Within walking distance to local attractions. Parking available beside the building. Reception is at the bar next door.

      Reviewed February 10, 2019
      6.8
      Good
      Eddie
      Solo traveler
      Mixed Dormitory
      Stayed 2 nights in April 2019

      Good”

      Poor power socket in dormitory room, only two power sockets and two USB sockets in a room for 8 travellers, also have to push a bottom for power sockets and last for 1 hr only. Sometimes unstable hot water supply in shower room.

      Reviewed April 09, 2019
      9.2
      Exceptional
      FUMIN from New Zealand
      Solo traveler
      Dormitory -- Female Only
      Stayed 4 nights in November 2018

      the first choice of hostel in central of Dunedin”

      this is my second time to visit Dunedin, and I choose to stay at On Top Backpackers again, reasonable price and includes continental breakfast.

      Reviewed December 02, 2018
      8.8
      Excellent
      FUMIN from New Zealand
      Group
      Mixed Dormitory
      Stayed 2 nights in October 2018

      Simple hostel in Dunedin”

      Good vibes, not too busy in the kitchen and bathroom.

      Reviewed October 20, 2018

      Cheers Fumin :)

      Responded October 24, 2018
      On Top Backpackers
      8.8
      Excellent
      SITI from Malaysia
      Solo traveler
      Double Twin Room
      Stayed 2 nights in December 2017

      nice”

      nice to stay

      Reviewed September 26, 2018

      Thank you Siti :)

      Responded October 24, 2018
      On Top Backpackers
      8.0
      Excellent
      Silvana from Netherlands
      Couple
      Double Twin Room
      Stayed 3 nights in March 2018

      Very good”

      Good location, 1 min. walking to stores and restaurants. Good hostel, clean, enough bathrooms and showers, free breakfast (milk, cereal, bread, spreads). In the evening you might hear music from the poolhall downstairs. Overall good place to stay in Dunedin

      Reviewed March 26, 2018

      Thank you Silvana for taking the time to review us. We appreciate your positive comments in regards to the location, cleanliness of facilities and the complimentary breakfast option we offer all guests daily. If there is ever any disruptive noise coming from the premises please do not hesitate to alert staff immediately and we will deal to it accordingly. All rooms are sound proof and this is usually not an issue as we have designed the Hostel with these factors considered however we will definitely take in this feedback and monitor closely. Kind Regards, Ontop Management

      Responded July 10, 2018
      On Top Backpackers
      10.0
      Exceptional
      QIANTING from China
      Solo traveler
      Dormitory -- Female Only
      Stayed 3 nights in July 2017

      All good except for the late check in fee”

      Good location and service, free breakfast, 24 hours hot water shower, everything is good except for your late check in fee. You haven’t been noticed that you have to pay extra $20 for late check in until you phoned them you’ll be late because of the bus regular timetable.

      Reviewed December 23, 2017

      Hello Qianting, thank you for your review. I hope you did not shower for 24 hours haha :) We are super glad to hear you loved your experience at our hostel. Reception hours are from 7:30am - 10pm. Guests that arrive later than 10pm are required to pay a late fee if they still wish to keep their booking. The reason for this is because we have to pay a staff member that is available to remain onsite to check you in. We cannot leave keys on the premises as we are located on a main street of Dunedin city and you need your key card to gain access into the building. We do not synchronize service hours with other companies however there are 24/hour accommodation providers that do so. It was a pleasure hosting you and we wish you all the best on your future travels. Kind regards, Ontop Management

      Responded July 10, 2018
      On Top Backpackers
      9.2
      Exceptional
      Ngoc from United States
      Solo traveler
      1 Person in 6-Bed Dormitory - Mixed
      Stayed 2 nights in July 2017

      Located above a bar and prime location”

      This is prime location and within walking distance to the Otago Museum and other fun areas. Staff was nice and friendly as well. Place was clean. Wifi is 500Mb/dollar so could be better, but hey it's good enough.

      Reviewed July 23, 2017

      Thank you very much for your amazing review :) We appreciate your feedback regarding the high standard of cleanliness and friendly staff. We have to put some control on the WiFi usage so that it works fast and efficient for all guests and that it is fair usage for everyone. We allocate each guest 500MB daily FREE. Any extra is just $1 per code or free with any purchase at the bar. To purchase WiFi on phone networks it is $20 per GB just to put cost into perspective. We hope you enjoyed your time here in Dunedin. Kind Regards, Management

      Responded August 04, 2017
      On Top Backpackers
      7.2
      Very good
      Michael from New Zealand
      Solo traveler
      Single Room
      Stayed 2 nights in December 2016

      Very good”

      Good Points: -Reasonable price -Decent location -Free basic breakfast -Clean Bad Points: -Window was up at very high level - like a prison cell. -Electricity supply to rooms was on a timer - you had to keep pressing a button every hour or so to reactivate it - terrible for charging devices. -Heating was via noisy bathroom type fan heater, also on a timer that turns it off after an hour. Would be terrible for Dunedin winters. -Toasters in kitchen were broken - you had to hold the lever down the whole time for bread to toast.

      Reviewed April 03, 2017

      HI Michael, thank you for taking the time to review our wonderful hostel. Your positive feedback about location, cleanliness and affordability are appreciated as this is very important when providing accommodation for backpackers on a budget! We apologise you had an inconvenient time making your complimentary breakfast, you just needed to report the broken toaster to reception as staff were unaware of this being an issue as only guests use these appliances. We have spare toasters when incidents like this occur. The rooms have sockets and USB points. The sockets are on timers due to safety and energy saving purposes. The USB points however are 24/7 charge. Due to the design of the building, the windows have to be up high to gain natural sun light into each room. If they were placed lower, they would be looking into the room in front. It offers great privacy in the rooms and if you have trouble opening and closing them you just have to let our friendly staff know and we can assist.

      Show more
      On Top Backpackers
      6.0
      wing from New Zealand
      Solo traveler
      Mixed Dormitory
      Stayed 1 night in February 2017

      impatient staff ”

      reception is at the bar when i check in the staff was not friendly and very impatient once she got the key deposit and gave me the house-rule memo the service is done not showing the way to the room at all when i ask for more info of the parking lot she just roughly told me where is it and i found its a private carpark with number marked on ground i was so afriad my car gonna be tolled thus i phone them to double check am i in the right place and the staff who pick up was so impatient too

      Reviewed February 26, 2017

      Thank you wing for your review. It clearly states we are a Hostel "Ontop" of a Poolhall, bar and cafe on all booking sites. The hostel is situated over one level. We explain on check in how to get to your allocated guest room however we do not guide you up the stairs unless requested. This is because there is usually only one staff member on during the day and we have other customers to serve and a reception and bar area to monitor at all times. We apologise if you felt staff were impatient and not attentive enough when making inquiries. I will be sure to look into who served you and attend to the matter to make improvements to the service provided for future guests. Kind regards and all the best for your future travels, Ontop Management

      Responded July 11, 2018
      On Top Backpackers
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