Best Price on Palazzo Versace Resort in Gold Coast + Reviews!
Palazzo Versace Resort
Palazzo Versace Resort
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Lounge Palazzo Versace Resort
Lounge
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Interior view Palazzo Versace Resort
Interior view
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Swimming pool [outdoor] Palazzo Versace Resort
Swimming pool [outdoor]
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Swimming pool Palazzo Versace Resort
Swimming pool
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Excellent
Location
8.5
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Palazzo Versace Resort

Excellent location
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Excellent
From 552 reviewsSee what guests said
8.6
  • Airport transfer

  • Private beach

  • Currency exchange

  • Free Wi-Fi in all rooms

Room choices
8.9
Excellent
Room comfort & quality
9 travelers are looking at this property right nowBook now before it's too late!
Imperial Suite
Imperial Suite
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  • 160 m²/1722 ft²
  • Shower and bathtub
  • 1 super king bed or 2 doubl...
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2 Bedroom Condo
2 Bedroom Condo
...
  • 160 m²/1722 ft²
  • Non-smoking
  • 1 king bed and 1 sofa bed
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3 Bedroom Condo
3 Bedroom Condo
...
  • 200 m²/2153 ft²
  • 3 bedrooms
  • 1 double bed and 1 king bed...
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2 Bedroom Suite
2 Bedroom Suite
...
  • 160 m²/1722 ft²
  • Non-smoking
  • 1 queen bed and 1 king bed
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3 Bedroom Suite
3 Bedroom Suite
...
  • 200 m²/2153 ft²
  • Non-smoking
  • 2 single beds and 1 queen b...
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2 Bedroom
2 Bedroom
...
  • 160 m²/1722 ft²
  • Non-smoking
  • 1 queen bed and 1 king bed
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3 Bedroom
3 Bedroom
...
  • 200 m²/2153 ft²
  • Non-smoking
  • 2 single beds and 1 queen b...
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Deluxe Suite
Deluxe Suite
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  • Garden view
  • 80 m²/861 ft²
  • 1 super king bed
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Lagoon Room
Lagoon Room
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  • 46 m²/495 ft²
  • Shower and bathtub
  • 1 super king bed or 2 doubl...
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Superior Room
Superior Room
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  • 36 m²/388 ft²
  • Non-smoking
  • 1 super king bed and 1 sofa...
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More about Palazzo Versace Resort

More about Palazzo Versace Resort

"Very clean and beautiful environment."

Reviewed 30 May 2016

Spyra from Thailand

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Business traveler

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"The dining was fantastic"

Antony from Australia

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Couple
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (552)Booking.com Reviews (1680)
8.6
Read reviews from:
Cleanliness9.2
Facilities8.7
Location8.5
Room comfort and quality8.9
Service8.7
Value for money7.8
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Showing 404 verified guest comments
12345
6.0
ELIZABETH from Singapore
Couple
Stayed 2 nights in August 2018
Above average”
Beautiful resort DREADFUL reception and house keeping service
Reviewed August 10, 2018
9.2
Exceptional
Val from Australia
Couple
Stayed 2 nights in July 2018
Very relaxing”
Unsure why a cost for gratuity was added to my bill We did not authorise it and I trusted that everything was in order and did not notice it til halfway home
Reviewed July 23, 2018
9.6
Exceptional
Tamara from Australia
Couple
Stayed 1 night in July 2018
Exceptional”
Beautiful place to stay comfortable and friendly
Reviewed July 14, 2018
3.6
Suveer from Australia
Couple
Stayed 1 night in June 2018
Acceptable”
shocking service and the rooms were dingy and not tidy
Reviewed July 03, 2018
10.0
Exceptional
phoebe from Australia
Family with teens
Stayed 1 night in June 2018
Excellent hotel ”
Birthday celebration package didn’t materialised. I was disappointed but Sophie Wilson compensated my disappointment by upgrading our room. Thank you. I was impressed by our room, view (lagoon) and breakfast. Staff are great and polite considering we turned up there looking like bogans. Still treated as like first class. Took a lot of photos and video to show and recommend to my friends and colleagues.
Reviewed June 30, 2018
10.0
Exceptional
Kelly from Australia
Couple
Stayed 1 night in June 2018
Absolutely spectacular ”
Best value for money, we were absolutely spoilt as the room was spectacular. Great for those who love a little luxury.
Reviewed June 11, 2018
10.0
Exceptional
Donna from Australia
Couple
Stayed 2 nights in May 2018
AMAZING...”
This is the third time we have stayed here. The Customer Service is AMAZING, everything you want when you go on holidays. The food is also five star.
Reviewed May 31, 2018
10.0
Exceptional
Thamir from Australia
Family with young children
Stayed 2 nights in May 2018
Beautiful resort with Amazing customer service!!”
I highly recommend anyone who wants a relaxing and classy getaway. Best hotel I have ever stayed at in my life and will definitely be back again in the future!!
Reviewed May 30, 2018
5.6
Helen from China
Group
Stayed 2 nights in May 2018
Will not recommend to others (there is word limit for review...) ”
Considering there are only two Versace Hotels across global and rated as 5 star hotel, the overall experience with the money we paid was highly disappointed. When we arrive at the hotel (10am), there was no concierge/doormen at all to open the doors for us nor to assist us with our luggage. And then we find the front desk manager, one receptionist and a trainee all sitting at 1 reception desks helping 1 guest with her matters. There was no greetings, no eye contact, no acknowledgement to our arrivals and for the fact that we waited 6 minutes to be asked to check in (still no greetings and quite ungratefully to be asked to do checkin). We are already shocked by the standard of service. About the actual facility, it looks far more aged, especially the decorations and furnitures in the room are very old fashioned (please don't try to tell me it is antique because even back to the days, their furniture would still be considered as low class, really doesn't match with the versace logo).
Reviewed May 28, 2018
5.6
Jeremy from Australia
Family with teens
Stayed 3 nights in May 2018
Disappointing Hotel”
Unfortunately the hotel didn’t live up to expectations. The rooms are very outdated, cabinets doesn’t closed properly, carpet are old. The hotel was so busy I don’t believe we had the 5 star service that they claim. We had to request for toiletries 2X but hasn’t delivered, since we have booked 2 rooms we had to share toiletries between 2 rooms. Breakfast was ordinary too. The only positive about the hotel is the pool area and spa.
Reviewed May 28, 2018
10.0
Exceptional
xiaoxiang from China
Business traveler
Stayed 2 nights in April 2017
very good”
very good one
Reviewed April 16, 2018
7.2
Very good
Jo from Australia
Couple
Stayed 1 night in March 2018
Both 5 & 2 Star in one”
It is our view that selling 5-Star while proving 2-Star toilet paper is classless. Inconsistent standards. The facilities & staff are great. Walking through the dining area full of people to access the main pool was very odd - other pool access options should be used & highlighted.
Reviewed April 03, 2018
6.4
Good
roger from Australia
Couple
Stayed 2 nights in March 2018
Good”
Not a great experience from the time we arrived We arrived at 3pm. We were given a twin share. Then waited until 5 for our room The property needs a makeover A good place to show off your big watches and gold chains and take selfies around the pool ! 😂
Reviewed March 18, 2018
10.0
Exceptional
Linda from United Kingdom
Couple
Stayed 6 nights in March 2018
Staff ..Location and ambiance wonderful ”
Fabulous
Reviewed March 15, 2018
10.0
Exceptional
Philip from United Kingdom
Couple
Stayed 7 nights in March 2018
Exceptional”
Fabulous hotel, great location and really nice staff. We'll definitely be going back!
Reviewed March 12, 2018
8.0
Excellent
Adam from Australia
Couple
Stayed 1 night in March 2018
spoilt birthday present ”
always wanted to stay here such a beautiful place was a special spoilt night away
Reviewed March 07, 2018
4.8
jeannine from Australia
Couple
Stayed 1 night in March 2018
Service terrible always a cue. No space by pool to sit on a chair. Was told lagoon room n”
Getting old and dated. Maintannace needed. Not enough staff
Reviewed March 05, 2018
9.2
Exceptional
Eric from United Kingdom
Family with young children
Stayed 3 nights in December 2017
Because Versace.”
Well appointed room overlooking the pool, albeit on the small side, we still comfortably fit with our baby crib. The breakfast spread is fantastic and although they’re pricey, definelty worth securing the outdoor cabana for a comfortable and stylish day to relax and be waited on, by the pool! Book early as they are snapped up fast! Great location walking distance to the beach, wharf and shops. Probably not the hotel for you if your looking to escape small families :)
Reviewed March 01, 2018
8.0
Excellent
Jane from Australia
Group
Stayed 3 nights in February 2018
Unique and beautiful property!”
Loved the beautiful building, second to none in style and luxury. Food was great, best high tea we’ve ever had. Pool was sensational. Checking in is hopeless. Only one staff member sitting behind a desk when we arrived. Requested early check in, we actually were given access to room at 4pm. Room booked was for three adults in a Lagoon Room. I rang two weeks before as I could see hotel was fully booked, to confirm booking. Was told we were in Lagoon Room with 2 double beds. When we got to room we were given a room with a king bed and a sofa bed. This was not what we were told and for three adults at those prices, we complained and were told they do not have rooms with 2 double beds. The manager offered a rollaway bed as his explanation with apology. So beware if you book an pay for three adults in a room, you get a sofa bed. We were not happy at all and quite shocked at how they mislead us. The prices charged are double the prices of other five star hotels.
Reviewed February 20, 2018
8.8
Excellent
Thomas from Australia
Family with young children
Stayed 1 night in January 2018
Just amazing stay, you feel like a king/ queen”
The place was very nice with helpful staff, I’m not the super rich posh type so I don’t complain about small things that won’t make me care that the world is going to end and make me complain to someone for hours. The pool was excellent but there is not much room when the place is packed, so get there early. The room was well kept and clean and that little bit fancy, spa was nice and big. Cost of mini fridge items were of course pricy but it is a ritzy hotel. Free bottles of sparkling water was a nice touch and the afternoon room tidy left chocolates on a pillow. Buffet breakfast was great with unlimited barista coffe and it was good coffee too. Little complaint was maybe understaffed in pool area as had to wait a while to get a towel. don’t loose your towel cards or it’s $195 per card, I understand you want your towels back but that’s a crazy hitch. Lobby was nice at night with live music, me and my daughter danced in front of everyone it was cuteness overload. thanks Palazzo Versace
Reviewed January 31, 2018
12345
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