pentahotel Ipswich
pentahotel Ipswich
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Penta PLUS Room - Guestroom pentahotel Ipswich
Penta PLUS Room - Guestroom
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Interior view pentahotel Ipswich
Interior view
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Interior view pentahotel Ipswich
Interior view
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Fitness center pentahotel Ipswich
Fitness center
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Excellent
Location
8.1
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pentahotel Ipswich

Excellent location
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Excellent
From 43 reviewsSee what guests said
8.2
Recommended by 89% of guests
  • 410 meters to public transportation

  • Airport transfer

  • Free Wi-Fi in all rooms

  • Air conditioning

Room choices
8.2
Excellent
Room comfort & quality
This property is in high demand!Last booked a few minutes ago
Penta PLUS Room
Penta PLUS Room
...
  • City view
  • 22 m²/237 ft²
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Standard Room
Standard Room
...
  • City view
  • 22 m²/237 ft²
  • 1 double bed
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Penta PlayerPad Room
Penta PlayerPad Room
...
  • River view
  • 22 m²/237 ft²
  • 1 double bed
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Twin
Twin
...
  • City view
  • 22 m²/237 ft²
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Standard Twin
Standard Twin
...
  • Smoking allowed
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Standard Single
Standard Single
...
  • Smoking allowed
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Standard Double
Standard Double
...
  • Smoking allowed
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1 Double Bed Non-Smoking Family Room
1 Double Bed Non-Smoking Family Room
...
  • Smoking allowed
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Standard Triple
Standard Triple
...
  • Smoking allowed
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Executive 1 Double Bed Non-Smoking
Executive 1 Double Bed Non-Smoking
...
  • Smoking allowed
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More about pentahotel Ipswich

More about pentahotel Ipswich

An overview

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Property's guest policies

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Some helpful facts

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Announcements

Children aged 7 - 12 staying in their parent's room receive 50% discount on food and beverages. Please note that parking is limited.

Real reviews from real guests

Agoda Reviews (43)Booking.com Reviews (2254)
8.2
Read reviews from:
Cleanliness8.7
Facilities8.2
Location8.1
Room comfort and quality8.2
Service8.3
Value for money8.0
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Showing 27 verified guest comments
12
10.0
Exceptional
Michael from United Kingdom
Solo traveler
Standard Room
Stayed 4 nights in August 2018
Very Good. ”
High quality hotel. Excellent staff. Food is superb.
Reviewed August 15, 2018
8.0
Excellent
Terry from United Kingdom
Couple
Standard Room
Stayed 1 night in July 2018
Only stayed for one night,we thought the Hotel was very nice as was our room.”
First impressions as we walked through the door,we were very impressed with what we saw.
Reviewed July 25, 2018
Dear Terry, Thank you for taking the time to share your experience of your stay with us here at pentahotel Ipswich. It was really good to hear that you enjoyed your stay with us, the team and I are always thankful of hearing that we have got things right! I hope that we will see you back again soon! Very best regards Janine
Responded August 07, 2018
pentahotel Ipswich
7.6
Very good
Ramesh from United Kingdom
Group
Standard Room
Stayed 2 nights in May 2018
Nice , clean hotel staff helpful good value ”
Good quality hotel nice & tidy , all facilities provided Definite high recommendations
Reviewed May 29, 2018
Dear Ramesh, Thank you for taking the time to share your experience of your stay with us here at pentahotel Ipswich. It was really good to hear that you enjoyed your stay with us, the team and I are always thankful of hearing that we have got things right! I hope that we will see you back again soon! Very best regards Janine
Responded May 30, 2018
pentahotel Ipswich
7.2
Very good
Elizabeth from United Kingdom
Couple
Standard Room
Stayed 1 night in August 2017
Wedding Night”
We chose to stay at the pentahotel the night of our wedding as it was reasonably close to our out in the sticks wedding venue. When we arrived there was a rather drunk and loud lady shouting about calling the policel - not a great first impression! We had to wait a while to check in while this was been sorted to then be told that they only had twin rooms left - needless to say on our wedding night and having booked ages in advance we were not particularly impressed! They did give us a free drink while they tried to sort something out and we were eventually told that we had been upgraded to a better room, apparently with robes and slippers - when we got inside though it was just a standard room. This wasn't a problem at all as it had everything we needed, but I don't understand why we had to wait around in our full wedding get up (after a very long day!) to be made to feel like we were being done a favour by being given the room we booked.
Reviewed April 25, 2018
Dear Elisabeth, Thanks for the review of your stay with us at pentahotels. I am sorry that we didn’t get things quite right for you, we are always striving for perfection and I am sorry that your experience with us didn’t quite reach this level. Unfortunately our standard rooms can either be TWIN or DOUBLES. Of course we always try to accommodate all requests but it is not always possible and I can only apologize for that. If we can tempt you back to stay with us again I am sure that we can prove to you that we are capable of better. Very best regards Janine
Responded April 27, 2018
pentahotel Ipswich
8.4
Excellent
Elaine from United Kingdom
Couple
Standard Room
Stayed 1 night in April 2018
comfy beds”
The hotel is wonderful, staff excellent, room super clean and bed comfy, criticisms make sure you ask for room overlooking the river not carpark or road, food is very expensive, 5 min walk to The mermaid for carvery 2 for £10
Reviewed April 24, 2018
Dear Elaine, Thank you for the great review of your stay with us at pentahotels. The team here in Ipswich is working very hard towards making the hotel a great place to relax & stay & I am glad that this came across during your visit. I hope that we will see you back with us very soon. Very best regards Janine
Responded April 27, 2018
pentahotel Ipswich
9.2
Exceptional
kirk from United Kingdom
Couple
Standard Room
Stayed 1 night in April 2018
excellent hotel”
Enjoyed my stay at penta hotel was upgraded on check in, lovely clean big room I must say the staff where very helpful anything you needed they would help has a small gym also was very quiet at night would definitely stay again for the money was excellent.
Reviewed April 23, 2018
Dear Kirk, Thank you for taking the time to share your experience of your stay with us here at pentahotel Ipswich. It was really good to hear that you enjoyed your stay with us, the team and I are always thankful of hearing that we have got things right! I hope that we will see you back again soon! Very best regards Janine
Responded April 27, 2018
pentahotel Ipswich
9.6
Exceptional
Andrew from United Kingdom
Couple
Standard Room
Stayed 1 night in December 2017
A break from the staple travelodge”
I am a frequent business traveller who uses the typical chain budget hotel, so staying at penta was a welcomed change. The rooms were much more aesthetically pleasing, although my wife did have trouble doing her makeup as the mirror is a full length and not near a table - judging by the few foundation stains on the carpet surrounding this, we deduced others had the same issue. Other than the aforementioned stains, the room was very clean ss was the rest of the hotel. Facilities were great, tea/coffee and free movies in the room (inc adult).The public spaces were excellent, with subdued lighting, Chesterfield chairs and sofas, candles creating a comfortable warm surrounding, free pool, games console and well-stocked bar all making the public area lively but not loud and silly. One thing I did find cringey was our parting welcome line of "have a pent-astic stay" - not necessary and devalued the check-in process which was otherwise a happy, easy experience with a unique element of flare
Reviewed December 04, 2017
Dear Andrew, Thank you for the kind words following your stay with us here in Ipswich. I am pleased that you enjoyed your experience of pentahotels, it certainly is an exciting chain of hotels! I hope that we will see you back with us very soon. Very best regards Janine
Responded December 08, 2017
pentahotel Ipswich
4.4
Patrick from United Kingdom
Group
Standard Room
Stayed 1 night in July 2017
Would not recommend ”
Stayed here with the expectation that it was going to be lovely!.. the hotel was within reason!.. the staff on the other hand had an appalling attitude!.. blunt and rude. On arrival was told to come back later nothing they could do to help us which was fine on arriving back we waited for 45 minutes to be seen at the front check in. The next morning we came down for breakfast to find no food in the buffet and could not find any staff, eventually we found the person In charge of breakfast, he was sitting down enjoying his food it happend to slip his mind that maybe he was at work! Food was good when we eventually got it! Rooms are quite small considering the price we paid for the hotel and £8 a night for parking when we was told it's free on the phone.
Reviewed July 04, 2017
Dear Patrick, Thank you for taking the time to review our hotel and I would like to apologise for the issues you experienced during your stay. Our dedicated team takes pride in working to ensure our guests enjoy their experience of our hotel and I will highlight your comments with our staff to ensure we improve our service. Please be assured that we take all feedback on board and we do hope we can welcome you back to our hotel again soon. Very best regards Janine
Responded August 01, 2017
pentahotel Ipswich
9.6
Exceptional
Susan from United Kingdom
Solo traveler
Standard Room
Stayed 1 night in May 2017
Exceptional”
The only thing about this lovely hotel is the parking is extremely limited and the over flow car park feels unsafe to walk from alone, this needs to be addressed thank you Susan
Reviewed May 22, 2017
Dear Susan, Thank you for taking the time to share your experience of your stay with us here at pentahotel Ipswich. It was really good to hear that you enjoyed your stay with us, the team and I are always thankful of hearing that we have got things right! I hope that we will see you back again soon! Very best regards Janine
Responded August 01, 2017
pentahotel Ipswich
10.0
Exceptional
Amanda from United Kingdom
Business traveler
Standard Room
Stayed 1 night in November 2016
Good stay”
Lovely clean hotel, drinks are expensive, did not try the breakfast. Not a lot of space for parking, there is a car park 5 minutes from hotel they do not tell you about but if you arrive after 8 it's free.
Reviewed November 03, 2016
8.0
Excellent
Ashish from India
Business traveler
Standard Room
Stayed 5 nights in January 2016
Nice cozy stay at Ipswich Penta Hotel”
The variety of options for breakfast, its location and cleanliness
Reviewed January 19, 2016
9.3
Exceptional
Michael from United Kingdom
Solo traveler
Stayed 1 night in August 2015
Nice hotel in a central area. ”
Nice location next to river, the layout of the reception and bar area and the comfort of room.
The pentahotel is a very good hotel in an excellent location very close to the city centre. The facilities and rooms were excellent.
Reviewed September 05, 2015
8.7
Excellent
Danielle from United States
Couple
Standard Room
Stayed 1 night in February 2015
Review ”
Big bathroom, very clean, lovely bar
Very good for overnight stay, would go again
Reviewed February 15, 2015
8.0
Excellent
Nicolas from Germany
Couple
Stayed 1 night in January 2015
Great hotel, but not attentive staff”
Design, location, clean
We had a good stay in a clean and modern room at a good location only a few minutes away from restaurants and other entertainment. + location + clean + modern lounge + modern room and bathroom - extraction fan in bathroom not working - a/c not working - 'large' bed is not large, but only standard - when paying for car in car park, we were not giving the code to leave the car park Overall a good stay. But some staff (maintenance/reception) could be more attentive
Reviewed January 27, 2015
10.0
Exceptional
Alexander from United Kingdom
Couple
Stayed 2 nights in January 2015
Smashing!”
sky sports in the room, bar area, customer service
Had a great stay, enjoyed every aspect. Would return again. Free wi-fi very slow but then again it was free.
Reviewed January 21, 2015
10.0
Exceptional
Chris from United Kingdom
Solo traveler
Stayed 1 night in December 2014
Recommended”
lovely room, hotel looks great, friendly staff.
Great value for money, clean room with good facilities. Main hotel was beautifully decorated. Only detraction I could find was that the reception was also a bar.
Reviewed December 21, 2014
6.7
Good
Bryan from United States
Business traveler
Stayed 1 night in July 2014
Ok place to stay”
Bed, shower, bed
It was ok.. Didn't tell me there was construction going on. So that was loud and woke me up very early. Wasn't too happy bout that. No breakfast in the morning also was no ironing board or iron. Best part was location if the hotel
Reviewed July 26, 2014
8.3
Excellent
Keith from Australia
Couple
Stayed 3 nights in May 2014
relaxing and comfortable”
near the city, friendly staff and comfortable rooms
We really enjoyed it here. Everyone was friendly and the bar area was a nice place to relax and get on the internet. It was very easy to get to the city and the harbour area for a walk.
Reviewed June 03, 2014
6.7
Good
waiching from Hong Kong
Solo traveler
Stayed 1 night in May 2014
Comfort hotel”
Clean, new and comfortable
From Ipswich train station just walk within 10 minutes to hotel, very easy to find it. Room so big and clean. Wifi also good in room. Parking need to pay if stay overnight.
Reviewed May 31, 2014
5.7
Antony from United Kingdom
Couple
Stayed 1 night in February 2014
dissapointing”
breakfast
Had to pay an extra expensive fee for parking on site. Aircon did not adjust down properly so room was too hot. Very expensive prices in hotel bar. Seemed to be a lack of staff. Good breakfast but additional cost as not included.
Reviewed March 04, 2014
12
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