Pestana Palácio do Freixo - Pousada & National Monument
Pestana Palácio do Freixo - Pousada & National Monument
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"The hotel was beautiful and we loved the pool area."

Heather

21 June 2016

Standard Room - Guestroom Pestana Palácio do Freixo - Pousada & National Monument
Standard Room - Guestroom
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Interior view Pestana Palácio do Freixo - Pousada & National Monument
Interior view
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Interior view Pestana Palácio do Freixo - Pousada & National Monument
Interior view
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Swimming pool Pestana Palácio do Freixo - Pousada & National Monument
Swimming pool
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See map Pestana Palácio do Freixo - Pousada & National Monument
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Very good
Location
7.6
See all 59 photos Pestana Palácio do Freixo - Pousada & National Monument
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Pestana Palácio do Freixo - Pousada & National Monument

Very good location
Excellent
From 29 reviewsSee what guests said
8.5
Value for money8.4
Distance to city center1.5 Km
Location rating7.6
Nearest airportFrancisco de Sa Carneiro Airport (OPO)
Distance to airport13.8 km
Has restaurantYes
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Sauna

Room choices
7.8
Very good
Room comfort & quality
Standard Room
Standard Room
...
  • 22 m²/237 ft²
  • Non-smoking
  • 2 single beds
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Superior
Superior
...
  • 24.18 m²/260 ft²
  • Non-smoking
  • 2 single beds or 1 double b...
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Suite
Suite
...
  • 54.83 m²/590 ft²
  • Non-smoking
  • 2 single beds or 1 double b...
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Standard Single Classic single
Standard Single Classic single
...
  • Bathtub
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Standard Room Classic room
Standard Room Classic room
...
  • Bathtub
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Standard Room Classic room
Standard Room Classic room
...
  • Non-smoking
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Superior Deluxe Triple
Superior Deluxe Triple
...
  • Non-smoking
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Superior Room
Superior Room
...
  • Bathtub
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Comfort Suite Standard Suite
Comfort Suite Standard Suite
...
  • Bathtub
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Twin/Double room - Superior
Twin/Double room - Superior
...
  • Bathtub
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More about Pestana Palácio do Freixo - Pousada & National Monument

More about Pestana Palácio do Freixo - Pousada & National Monument

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

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Property's guest policies

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Some helpful facts

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Announcements

The property's license number is 932.

Real reviews from real guests

Agoda Reviews (29)Booking.com Reviews (507)
8.5
Cleanliness9.2
Facilities9.0
Location7.6
Room comfort and quality7.8
Service8.9
Value for money8.4
Provided by verified guests of Agoda
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Showing 23 verified guest comments
12
9.6
Exceptional
Marta from Portugal
Couple
Stayed 1 night in December 2016
Great view, fantastic place”
Breakfast is excelent, the room is very confortable, staff is nice. Lovely place. The bottle of water should be complimentary.
Reviewed December 14, 2016
7.2
Very good
Brian from United Kingdom
Couple
Stayed 2 nights in October 2016
Lovely hotel”
Recommend taxis to get into town. Not expensive
Reviewed October 30, 2016
9.6
Exceptional
Andrea from United Kingdom
Couple
Stayed 3 nights in September 2016
Excellent hotel”
Excellent stay the facilities surpassed the slightly out of town location. Taxis are cheap so getting into town s not an issue and the hotel offers a courtesy bus services. Would have no hesitation in recommending this hotel.
Reviewed September 30, 2016
8.8
Excellent
Susan from United Kingdom
Couple
Stayed 1 night in August 2016
A totally relaxing stay.”
We enjoyed our stay right from the start (when we were given a glass of port and a personal tour of the property) until the end (when they sorted a transfer to the airport). We had a wonderful meal in the restaurant - we would thoroughly recommend it.
Reviewed August 23, 2016
9.6
Exceptional
Heather from United Kingdom
Group
Superior
Stayed 3 nights in June 2016
Weekend break”
We had a fantastic time staying at this hotel. The hotel was beautiful and we loved the pool area.
Reviewed June 21, 2016
10.0
Exceptional
Patricia from Ireland
Couple
Stayed 3 nights in May 2016
A Fab hotel!”
Lovely location on river and beautiful sitting areas.
Reviewed June 06, 2016
9.6
Exceptional
Ian from United Kingdom
Couple
Stayed 3 nights in April 2016
Perfect”
Cannot recommend enough. This is what hotel service should be.
Reviewed April 19, 2016
8.0
Excellent
Kevin from United Kingdom
Solo traveler
Stayed 4 nights in April 2016
?”
Too far from the center of Porto. Room not serviced on one of the days. Had to wear coats to go down to breakfast due to accommodation being separate from main building.
Reviewed April 17, 2016
7.2
Very good
Andrew from Australia
Couple
Superior
Stayed 5 nights in March 2016
Amazing public rooms”
Welcome drink was chilled Messias white port - lovely. Staff at reception were very helpful indeed - I needed legal documents printed and scanned and they did it with no fuss. The public rooms are literally palatial - wonderful. The rooms we stayed in are just ordinary hotel rooms. No facecloths in the rooms which is odd for a hotel this class. No tea and coffee making facilities in the rooms, and room service has a €5 delivery charge, so a cup of tea turns out very expensive. This hotel does not understand how to make tea anyway. Breakfast was good - it didn't matter if you wanted a small continental breakfast or the works including champagne - it was all just breakfast. The only bad point about breakfast was the coffee - wasn't made to order - difficult to do I suppose with a large clientele. Breakfast also starts quite late: 0730 or 0800 at weekends. Not sure if that is good if you're travelling for business - although they will serve breakfast early for you if give notice. Food in the restaurant was good - mushroom soup excellent, but crisps (labelled chips in the menu, which leads you suppose you're getting french fries) with many meals as the potato part of the meal which is oddly downmarket. Strangely stingy with toilet rolls - had to keep getting more than housekeeping provided. On the whole an OK stay, but the location meant you couldn't just walk to the town for dinner.
Reviewed April 04, 2016
10.0
Exceptional
Ewa from United Kingdom
Couple
Stayed 5 nights in March 2016
Fabulous hotel,great,friendly staff,delicious breakfast”
Would recomend this hotel without hesitation.
Reviewed March 30, 2016
8.7
Excellent
Brian from Australia
Couple
Superior
Stayed 3 nights in September 2015
Highly recommended”
Friendly staff
We thoroughly enjoyed our stay in this historic building. The room was of a good size with fantastic views of the river.
Reviewed September 14, 2015
7.7
Very good
weng from China
Family with young children
Suite
Stayed 3 nights in August 2014
Great hotel”
Excellent view, comfortable room, fantastic staying
Reviewed January 01, 2015
8.0
Excellent
Joao from Portugal
Family with young children
Suite
Stayed 2 nights in December 2013
very pleasant, with superb river views”
architecture, location, staff service
Very pleasant, in a magnificent historic building and great river views
Reviewed January 01, 2014
10.0
Exceptional
Sylvia from Canada
Solo traveler
Stayed 2 nights in May 2013
Very good value, good for relaxing”
Food, and immediate ammenities. Pool and spa top notch
Wonderful!There is an airport shuttle that take you there for about 6 euros per person. Its cheaper than taking a taxi.
Reviewed May 31, 2013
7.0
Very good
Matthew from United States
Couple
Stayed 1 night in September 2010
Night in Porto”
Beauty of grounds and facilities, appealing decor, private, serene atmosphere, excellent restaurant
rude staff, odd location
This was a wonderful hotel, on the whole. The grounds, rooms and restaurant were top-notch. The art, furniture and interior design were very appealing. The hotel felt very private and secure and had great views of the river. Unfortunately, the staff were rude when we arrived. They did not offer to help with baggage (even once I had brought the bags in from the car). The front desk booked us in a room that did not match our reservation (first-floor, separate beds) -- despite the hotel having low occupancy -- but quickly changed us to a better room when we complained. Most egregiously, after we had driven from out of town and when I was checking in, my wife was told she could not use the bathroom and would have to use the one in our room if we were indeed guests (as if they doubted that we were staying there??). It's not near any attractions, nightlife or shopping -- in fact, the hotel rooms are in a converted warehouse, and the hotel and grounds are situated between two dilapidated, apparently unused and condemnable buildings. The hotel itself I would recommend. But there must be changes to staff's attitudes before I would go back.
Reviewed September 11, 2010
9.6
Exceptional
Marta from Spain
Couple
Stayed 1 night in December 2016
z”
z
Reviewed December 28, 2016
8.0
Excellent
Herve from France
Business traveler
Superior
Stayed 2 nights in October 2017
food”
At the restaurant the food is not so good... Room service food is very good... Find the mistake !
Reviewed June 11, 2018
8.7
Excellent
veronique from France
Family with teens
Superior
Stayed 5 nights in July 2014
Confortable et agréable”
Très beau bâtiment,personnel charmant, piscines agréables
Accueil parfait, chambres confortables quoique literie un peu dépassée (matelas à la fois durs mais sur ressort, un peu grinçants), petits déjeuners copieux (café médiocre, une machine à express oserait la bienvenue) emplacement de l'hôtel idéal pour le repos mais excentré d'où la nécessité de prendre la voiture à chaque visite de Porto. Piscines très belles ainsi que le sauna et salle de sport. Jolis salons et bar. L'hôtel accueille des soirées privées qui pourraient être gênantes mais l'insonorisation est bonne. Seul bémol, nous avons retrouvé notre voiture abîmée sur le parking de l'hôtel après une de ces soirée. Désagréable....
Reviewed July 23, 2014
9.7
Exceptional
pascal from France
Couple
Stayed 4 nights in February 2014
un séjour très réussi et très agréable”
belles chambres, vue sur le douro, piscine agréable
Un séjour très agréable dans un très bel hotel, avec une très agréable piscine intérieure et une belle piscine extérieure (pas utilisée en février!). Pas si éloigné que cela du centre de Porto (compter 30 min à pied ou 10min et 6 à 8 euros en taxi). Le personnel est très attentif et particulièrement accueillant. Le déjeuner et le petit déjeuner ont été des moments très réussis, pour la qualité des plats ou du buffet et pour l'efficacité et la gentillesse du personnel de service. Les espaces communs (salons, bar, jardin, piscine) sont très beaux et très conviviaux. Chambre et salle de bain très spacieuse et bien équipée.
Reviewed March 06, 2014
7.2
Very good
MIKA from Japan
Couple
Standard Room
Stayed 1 night in June 2018
かなり古いが豪華なホテル”
空港からホテルまでタクシーで到着。運悪く、PCがシステムダウンとのことでチェックインできず。フライトの遅れもあり、予定が押していたので"時間ないので観光に行きたい"というと街までリムジンサービスがあると教えてくれ、5分後に街へ送ってくれた。帰りは22:30という時間指定があったが、街中のわかりやすいところで助かりました! 部屋は広くて素晴らしかったが、部屋からの眺めが工事中で残念でした〜
Reviewed July 02, 2018
12
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