Phoenix hotel
Phoenix hotel
See all 47 photos
Lobby Phoenix hotel

Lobby

  • Room size: 18 m²/194 ft²
  • Shower and bathtub
  • 1 double bed
See more
Lobby Phoenix hotel
Lobby
See all 47 photos
Lobby Phoenix hotel
Lobby
See all 47 photos
Interior view Phoenix hotel
Interior view
See all 47 photos
See map Phoenix hotel
See map
Good
Location
6.1
See all 47 photos Phoenix hotel
See all 47 photos
Removed from saved list
What guests are saying:
Very good and enjoyable Friendly staff and big rooms
Mohammed from Oman
Solo traveler
Comfortable with good service and spacious rooms with free wifi to serve the teemind fr
Dipo from Nigeria
Business traveler
Do not use the Hotel Taxi Service. Otherwise all was great.
Eliot from United States
Couple
very nice and value for money stay anybody can enjoy excellent stay with less money
SUMAN from India
Business traveler
It was good and comfort. Its good value for money. No pool and no gym was the disadvantages of this hotel
jamaluddin from Bahrain
Family with teens
Pleasant 3 nights stay in the newly built hotel, very friendly staff, room size was good. The stay was worth the price. Will highly recommend other.
Zubair from Canada
Group

Phoenix hotel

- Inside city center
- What's nearby?
Good
From 192 reviewsSee what guests said
6.5
/
10
Value for money6.7
Distance to city center1.0 Km
Location rating6.1
Nearest airportDubai International Airport (DXB)
Distance to airport5.9 km
  • 620 meters to public transportation

  • Located in heart of Dubai

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
Standard Double or Twin Room
Standard Double or Twin Room
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Standard Triple Room
Standard Triple Room
...
  • Room size: 38 m²/409 ft²
  • City view
  • 3 single beds
Enter dates to see prices
Family Room
Family Room
...
  • Room size: 38 m²/409 ft²
  • City view
  • 4 single beds
Enter dates to see prices
Standard Double Room
Standard Double Room
...
  • Room size: 18 m²/194 ft²
  • Shower and bathtub
  • 1 double bed
Enter dates to see prices
Suite Room
Suite Room
...
  • Room size: 38 m²/409 ft²
  • Street view
  • 1 king bed & 1 king bed
Enter dates to see prices
Executive Suite
Executive Suite
...
  • Room size: 37 m²/398 ft²
  • Shower and bathtub
Enter dates to see prices
Room Deluxe
Room Deluxe
...
    Enter dates to see prices
    Single Standard
    Single Standard
    ...
      Enter dates to see prices
      Standard Double or Twin Room
      Standard Double or Twin Room
      ...
        Enter dates to see prices
        Room Standard
        Room Standard
        ...
          Enter dates to see prices
          Have a question for Phoenix hotel?
          Up to 30% off with Agoda Insider Deals!

          Prices drop the moment you sign in!

          Sign in now
          More about Phoenix hotel

          More about Phoenix hotel

          An overview

          Show more

          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show less

          What to eat nearby

          Arabic cuisine
          Arabic cuisine
          Vista Bar and Terrace
          6.5 km Arabic, Bar, Contemporary
          Al Khayma at Dubai Marine Beach Resort
          6.7 km Arabic, Halal, Lebanese
          The Market Place
          6.7 km Arabic, Asian, Halal
          Mediterranean cuisine
          Mediterranean cuisine
          Samad Al Iraqi Restaurant
          930 m Mediterranean, Seafood
          Tajin & Tanjiah
          3.9 km Mediterranean, Moroccan
          Baku Caspian restaurant and cafe
          4.5 km Mediterranean
          Asian cuisine
          Asian cuisine
          Liwan
          390 m Asian, Chinese, Halal
          The Bombay
          580 m Asian, Indian, Vegetarian
          Pistahan
          790 m Asian, Filipino

          What they offer

          Show less

          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show more

          Property's guest policies

          Show less

          Some helpful facts

          Show more

          Real reviews from real guests

          Agoda Reviews (192)Booking.com Reviews (757)
          Cleanliness6.6
          Facilities5.5
          Location6.1
          Room comfort and quality7.0
          Service6.6
          Value for money6.7
          Provided by verified guests of Agoda
          All languages
          All guests (192)
          All room types
          Showing 167 verified guest comments
          12345
          8.7
          Excellent
          Wade from United States
          Couple
          Standard Double or Twin Room
          Stayed 2 nights in October 2013
          Overall a good value”
          Free breakfast, free internet, clean rooms
          Good stay, mostly because of those top three (free breakfast, free internet, clean rooms) plus a central location and easy access to transport (metro and bus). Bathroom gets a little wet unless you're really careful with the shower head, since the shower curtain didn't quite fully enclose the bath tub area.
          Reviewed October 30, 2013
          2.0
          Talib from Oman
          Solo traveler
          Stayed 1 night in March 2017
          Worest experience”
          Poor and rude reception Double payment charge No parking, though it is mentioned but not visible for all Booking was shifted from Agoda to booking.com ( Hotel Confirmation came from Booking.com) though I booked with Agoda Smelly room The entire properties are below 1 star standards Just find something also, run away from Agoda & this property
          Reviewed April 07, 2017
          6.4
          Good
          Salem from Saudi Arabia
          Group
          Stayed 1 night in September 2016
          fast stay”
          I stay with my friend in three beds room type. the hotel was ok for it's price, it was clean and friendly staff. the location of the hotel is not good for who have car, because the parking is full all the time and costly if you'll find.
          Reviewed September 12, 2016
          2.8
          Mohammed from Oman
          Group
          Family Room
          Stayed 1 night in April 2016
          No management ”
          It was the first time in my entire life waiting to check in over an hour (1:20 till 2:20) !! the reseption guy keeps telling me that they need 5 minutes to clean the room!! it was a horrible experience..
          Reviewed April 03, 2016
          9.0
          Exceptional
          JERWIN from Philippines
          Group
          Standard Double or Twin Room
          Stayed 4 nights in April 2014
          Comfortable stay, good value for money”
          Close to gold and spice souks, close to DXB airport, attentive staff
          We had an overall comfortable 4-night stay at Phoenix Hotel. The rooms had high ceiling and a balcony which was nice! There was spacious closet too. The free breakfast was ok, nothing special but it was enough. It is close to the gold and spice souks which, if you have time, you can just walk and explore. Also, the room service staff were friendly and attentive. My only complaints were the slow Wi-Fi/Internet and keeping the passport for an hour when we checked in. We were told to get our passports after an hour which didn't sit well with me. Maybe it's the hotel policy since we saw passports on the front desk staff's drawer when she opened it. After an hour, I was then told to claim our passports the next day. I eventually got it them back. This policy was not stated on the website. The Wi-Fi cuts off every now and then. When you're back at the hotel from sightseeing, you would want to connect with family and friends but the Internet speed and connection at the hotel was less than satisfactory.
          Reviewed May 01, 2014
          6.7
          Good
          Ibrahim from Maldives
          Business traveler
          Standard Triple Room
          Stayed 2 nights in April 2014
          good”
          location, business and value
          This hotel good for me because hotel is located near wholesale market of Dubai. the major problem is WIFI is connection is very poor and every time have to go lobby. No much help form staff and breakfast only selected few items. Room is good and clear but toilet very small and not to renovate.
          Reviewed April 19, 2014
          6.7
          Good
          Katelyn from United States
          Couple
          Standard Double or Twin Room
          Stayed 2 nights in December 2013
          convientent for a short stay/long layover in Dubai”
          outside of downtown, decent breakfast, helpful staff
          The Phoenix hotel was perfect for a short stay. the breakfast was included and it was decent, it is located in the Indian part of town which we loved because all the good and local Indian hole in the wall dining options are there (along with the small local grocery shops). It is outside of downtown, but is close to the souks and the more authentic parts of town. It is in walking distance of the metro as well.
          Reviewed January 07, 2014
          6.0
          Denis from Russia
          Business traveler
          Standard Double or Twin Room
          Stayed 2 nights in August 2013
          GOod clean”
          FREE WI FI
          Confortable, clean, efficient, staff friendly, easy to go everywhere thanks to Metro station just in front the hotel and lot of taxis passing night and day in this street. The check in and check out is fast and easy.
          Reviewed December 27, 2013
          7.7
          Very good
          Denis from Russia
          Business traveler
          Standard Double or Twin Room
          Stayed 7 nights in March 2013
          Good hotel for business”
          FREE WI FI
          Confortable, clean, efficient, staff friendly, easy to go everywhere thanks to Metro station just in front the hotel and lot of taxis passing night and day in this street. The check in and check out is fast and easy.
          Reviewed December 27, 2013
          8.0
          Excellent
          David from Nigeria
          Couple
          Standard Double or Twin Room
          Stayed 4 nights in October 2013
          It was a nice stay.”
          Breakfast, clean hotel interior and nice staff
          My stay at phoenix is okay, however, there were some lapses like reluctant in room cleaning, Aircondition not properly cooling above all the security is not very tight, anybody is allowed to come into the hotel at any time without any challenge or any questioning.
          Reviewed November 07, 2013
          8.3
          Excellent
          Jesse from Canada
          Couple
          Standard Double or Twin Room
          Stayed 1 night in October 2013
          Clean room and convenient location”
          Cleanliness, large room, close to airport
          We stayed at this hotel because we had a lay over in Dubai and it is very close to the airport. The rooms are tastefully decorated and the bed is very comfortable. The room was clean and the free breakfast was healthy and had a good variety of food. The staff was friendly and helpful. Good deal for the price you pay.
          Reviewed October 16, 2013
          8.7
          Excellent
          Daichi from Japan
          Business traveler
          Standard Double or Twin Room
          Stayed 1 night in January 2013
          good standard”
          good location, friendly staff
          This Indian-run hotel was located in the centre of Deira area, 10min-walk to 3 Metro stations. When I arrived very early, they served me a cup of milk tea. Although the lobby has not good wi-fi network, Room has a good network. The room was clean and quiet.I really recommend this hotel to other travellers.
          Reviewed January 27, 2013
          8.7
          Excellent
          Ebere from Nigeria
          Family with young children
          Standard Double or Twin Room
          Stayed 9 nights in December 2012
          Neat room and friendly staff”
          clean comfortable room,helpful staff,good cable stations
          My stay at the hotel was a pleasant one. I got an early check-in which was a relief after my long flight. The room is neat and everything looks new. The bed is very comfortable and the bathroom is clean. The housekeepers and their surpervisor take their jobs seriously and do the room cleaning well. The staff were all friendly. It is definitely a family friendly hotel and I'll sure recommend it to anyone travelling to Dubai. Location is good too,about 10-15mins walk to the gold souk.
          Reviewed January 13, 2013
          3.2
          Nusmir from Netherlands
          Couple
          Standard Double or Twin Room
          Stayed 5 nights in April 2018
          Acceptable”
          Very bad hotel, breakfast very, very ordinary and very simple. I have to pay extra for one day because I arrive earlier I have indicated in advance when we will arrive. But people at hotel do not understand that . I have to pay than usual because they know that I had little choice at the moment.Regarding room staff were friendly, new towels are only brought n the request just like toilet paper. Bathroom was dirty and broken. In short never again Phoenix hotel in Dubai for me.
          Reviewed May 05, 2018
          2.0
          Nimesh from Bahrain
          Solo traveler
          Standard Double or Twin Room
          Stayed 3 nights in January 2018
          Very bad hotel, I was so disappointed in their service and attitude of the staff. Very untidy hotel ”
          Very dirty and untidy hotel. Staff were very rude and never spoke with a smile. I stayed for 3 nights but didn’t change the bedding once even after requesting. It said on the site that complementary bottled water is provided but nothing as such practiced at hotel. Moreover the location was very hard to find even for the local taxi drivers and situated right next to a mosque so very loud. Also area is not suited for a traveler so I don’t recommend this hotel at all.
          Reviewed January 22, 2018
          7.6
          Very good
          Alessandra from Philippines
          Couple
          Standard Double or Twin Room
          Stayed 10 nights in December 2017
          2 weeks stay”
          I stayed here for a total of 14 days in December 2017. The experience was average. The hotel is quite far from the metro system although walkable. Walking distance to a mall, restaurants and grocery. It's about 20 mins away by taxi to Dubai Mall (7 stations away by train). Overall, this is a 3-star hotel. Experience was okay. Friendly staff. I chose to stay here for the duration of my vacation because of the big discount from Agoda =)
          Reviewed January 04, 2018
          7.6
          Very good
          Alessandra from Philippines
          Couple
          Stayed 3 nights in December 2017
          2 weeks stay”
          I stayed here for a total of 14 days in December 2017. The experience was average. The hotel is quite far from the metro system although walkable. Walking distance to a mall, restaurants and grocery. It's about 20 mins away by taxi to Dubai Mall (7 stations away by train). Overall, this is a 3-star hotel. Experience was okay. Friendly staff. I chose to stay here for the duration of my vacation because of the big discount from Agoda =)
          Reviewed January 04, 2018
          2.0
          Dennis from United Arab Emirates
          Couple
          Standard Double or Twin Room
          Stayed 1 night in November 2018
          I don’t recommend this Hotel”
          I don’t recommend this hotel, it is a three star but my experience looks like a one star hotel. No Parking No toothbrush No sleepers Food are so bad,not worth the money Dirty facilities and kettle
          Reviewed November 08, 2018
          8.0
          Excellent
          mustafa from Malaysia
          Business traveler
          Standard Double or Twin Room
          Stayed 1 night in May 2016
          old hotel”
          old hotel
          Reviewed August 29, 2016
          8.0
          Excellent
          mustafa from Malaysia
          Business traveler
          Standard Double or Twin Room
          Stayed 1 night in May 2016
          old hotel”
          clean but look hotel very old,wifi also need to pay extra..hmmm
          Reviewed August 29, 2016
          12345
          This is a popular property. Don't miss out!

          Back to search results

          Back to room choices

          |

          Dismiss

          Phoenix hotel
          |Good 6.5
          ×
          Check in. Step out.
          Experiences on Agoda. Because your room is just the beginning.

          • The Dubai Mall
          • Deira Bus Station is within 0.62 km