8.1

Excellent
20.9% this month
/10
(1,076 reviews)See what guests said
Housekeeping75
View43
Shops7
See map

9.0

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Popular landmarks
Queen Victoria Market 460 m
Block Arcade 680 m
SEA LIFE Melbourne Aquarium 1.1 km
Eureka Skydeck 1.2 km
Melbourne Museum 1.3 km
National Gallery of Victoria 1.5 km
Melbourne Cricket Ground (MCG) 2.4 km
Shrine of Remembrance 2.5 km
Royal Botanic Gardens Victoria 2.5 km
Melbourne Zoo 3.1 km
Nearby landmarks
Urban Pharmacy 110 m
Former Records Office 120 m
The Mint Car Park 150 m
Vita Pharmacy 170 m
Cobb & Co Car Park 170 m
Outlet Shopping Tours 180 m
360 LaTrobe Street Car Park 180 m
The Hellenic Museum 190 m
National 250 m
Charlie's Bar 270 m
Platinum City Serviced Apartments

"Great location for food and tourists point in Melbourne cbd"

Wei - 7 November 2019
One Bedroom Apartment Platinum City Serviced Apartments
Lobby Platinum City Serviced Apartments
Lobby Platinum City Serviced Apartments
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Removed from saved list
Entire apartment
Free Wi-Fi
2019

Platinum City Serviced Apartments

Melbourne CBD, Melbourne, Australia - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to Queen Victoria Market
Within 460 m of property
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Health and Medical
First aid kit
  • 350 meters to public transportation

  • Located in heart of Melbourne

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Your dates are popular among travelersUsers are booking a place in Melbourne every 23 minutes on Agoda.com
Value for money8.3
Distance to city center0km
Location rating9.0
Nearest airportEssendon Airport (MEB)
Distance to airport10.8 km

Rooms available at Platinum City Serviced Apartments

Superior 1-Bedroom Apartment
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 queen bed
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Two Bedroom Apartment
...
  • Room size: 52 m²/560 ft²
  • City view
  • 1 double bed and 1 queen be...
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2 Bedroom Superior Apartment
...
  • Room size: 52 m²/560 ft²
  • City view
  • 1 queen bed & 2 single beds
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One Bedroom Apartment
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 queen bed
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Two Bedroom Family
...
  • Room size: 52 m²/560 ft²
  • City view
  • 1 queen bed & 1 queen bed
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Other
...
  • Room size: 52 m²/560 ft²
Enter dates to see prices
Family Two Bedroom Apartment (2 Queen Bed)
...
    Enter dates to see prices
    FAMILY APARTMENT 2 QUEEN BEDS 2 BEDROOMS WITH KITCHEN
    ...
      Enter dates to see prices
      Superior Apartment 1 Bedroom
      ...
        Enter dates to see prices
        Family Two Bedroom Apartment(2 Queen Beds)
        ...
          Enter dates to see prices

          Frequently asked questions

          What time is check-in and check-out at Platinum City Serviced Apartments?

          Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The apartment offers luggage storage to guests for before check-in and after check-out.

          How do I get to Platinum City Serviced Apartments?

          For those who wish to drive their own cars, Platinum City Serviced Apartments has a car park that's close to the apartment. Parking is available for an additional charge.

          What is the smoking policy at Platinum City Serviced Apartments?

          Platinum City Serviced Apartments does not permit smoking in any of its rooms, but allows smoking in designated areas.

          See map
          Explore the neighborhood

          What people love about Platinum City Serviced Apartments

          • 7.6

            Very good
            Cleanliness

            "Pros: The unit was clean and comfortable."

            Fintan

            |

            12 July 2019

          • 9.6

            Exceptional
            Cleanliness

            "Very clean, good view and good location."

            WEN

            |

            1 October 2020

          • 8.4

            Excellent

            "View amazing, nice room, great price."

            Giuseppe

            |

            27 June 2020

          Property ranking|Compared to 3,100 Melbourne properties
          See all rankings
          Cheapest price score
          Location score
          9/10
          Value for money score
          8.4/10
          Room size
          48 sqm.
          Better than
          98
          %
          of Melbourne properties
          Better than
          96
          %
          of Melbourne properties
          Better than
          95
          %
          of Melbourne properties
          Bigger than
          94
          %
          of Melbourne properties
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          Overall rating:

          8.1

          Excellent
          1,076 reviews
          Cleanliness
          8.1
          Facilities
          7.7
          Location
          9.0
          Read all reviews >
          What travelers say they love:
          Great location and easy access to train and trams.
          Wei from Australia
          Family with young children
          More about Platinum City Serviced Apartments

          More about Platinum City Serviced Apartments

          Situated in the Melbourne CBD area, Platinum City Serviced Apartments is the perfect place to experience Melbourne and its surroundings. From here, guests can make the most of all that the lively city has to offer. With its convenient location, the property offers easy access to the city's must-see destinations.

          Platinum City Serviced Apartments offers many facilities to enrich your stay in Melbourne. The property provides free Wi-Fi in all rooms, daily housekeeping, kitchen, express check-in/check-out, family room to ensure the greatest comfort.

          Platinum City Serviced Apartments is home to 33 guestrooms. All are tastefully furnished, and many even provide such comforts as flat screen television, carpeting, clothes rack, complimentary instant coffee, complimentary tea. The property's host of recreational offerings ensures you have plenty to do during your stay. Enjoy a great location and services to match at Platinum City Serviced Apartments.

          Show less
          Amenities and facilities
          Very good
          Facilities

          7.7

          Most talked about facilities

          Housekeeping

          41 mentions

          View

          9 mentions

          Car Park

          3 mentions

          Food & Dining

          1 mention

          Languages spoken

          • English
          • Chinese [Mandarin]

          Internet access

          • Free Wi-Fi in all rooms!
          • Wi-Fi in public areas

          Dining, drinking, and snacking

          • Kitchen
          • Room service

          Cleanliness and safety

          • Daily disinfection in all rooms
          • Daily disinfection in common areas
          • First aid kit
          • Physical distancing of at least 1 meter
          • Professional-grade sanitizing services
          • Staff trained in safety protocol

          Services and conveniences

          • Contactless check-in/out
          • Daily housekeeping
          • Elevator
          • Laundry service
          • Luggage storage
          • Smoke-free property
          • Smoking area

          For the kids

          • Family room

          Access

          • Buzzer/wireless intercom
          • Check-in/out [express]
          • Pets allowed

          Getting around

          • Car park [charges apply]
          • Car park [nearby]

          Available in all rooms

          • Air conditioning
          • Carpeting
          • Closet
          • Clothes rack
          • Coffee/tea maker
          • Complimentary tea
          • Dishwasher
          • Free bottled water
          • Free instant coffee
          • Full kitchen
          • Hair dryer
          • Heating
          • Ironing facilities
          • Kitchenware
          • Linens
          • Microwave
          • Mirror
          • Non-smoking
          • Refrigerator
          • Satellite/cable channels
          • Seating area
          • Separate living room
          • Shower
          • Slippers
          • Smoke detector
          • Sofa
          • Toiletries
          • Towels
          • Washing machine
          • Wi-Fi [free]
          • Wooden/parqueted flooring
          Location
          327 La Trobe Street ( call intercom 305), Melbourne CBD, Melbourne, Australia, 3000
          Excellent
          Location

          9.0

          Airports

          • Essendon Airport (MEB)
            10.8 km 24 min drive
          • Melbourne Airport (MEL)
            18.9 km

          Public transportation

          • Flagstaff Railway Station
            330 m 1 min drive
          • Flagstaff Train Station
            360 m

          Hospital or clinic

          • Urban Pharmacy
            110 m

          Shopping

          • Block Arcade
            680 m

          Convenience store

          • 7 Eleven
            260 m

          Cash withdrawal

          • ATM
            110 m 1 min drive
          What's nearby

          Popular landmarks

          • Queen Victoria Market
            460 m
          • Block Arcade
            680 m
          • SEA LIFE Melbourne Aquarium
            1.1 km
          • Eureka Skydeck
            1.2 km
          • Melbourne Museum
            1.3 km
          • National Gallery of Victoria
            1.5 km
          • Melbourne Cricket Ground (MCG)
            2.4 km
          • Shrine of Remembrance
            2.5 km
          • Royal Botanic Gardens Victoria
            2.5 km
          • Melbourne Zoo
            3.1 km

          Nearby landmarks

          • Urban Pharmacy
            110 m
          • Former Records Office
            120 m
          • The Mint Car Park
            150 m
          • Vita Pharmacy
            170 m
          • Cobb & Co Car Park
            170 m
          • Outlet Shopping Tours
            180 m
          • 360 LaTrobe Street Car Park
            180 m
          • The Hellenic Museum
            190 m
          • National
            250 m
          • Charlie's Bar
            270 m
          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Property policies
          Children and extra beds

          Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

          All children are welcome.

          Children 0-12 year(s)
          Stay for free if using existing bedding.
          If you need an extra bed, it will incur an additional charge.
          Guests 13 years and older are considered as adults
          Must use an extra bed which will incur an additional charge.
          Others
          • The property requires a refundable security deposit of AUD 200 upon check-in.
          • The office of the property opens from 09:00 AM to 10:00 PM daily.
          • Guests are required to dial 305 on the intercom to contact the reception when arriving at the entrance.
          • When booking more than 5 rooms, different policies and additional supplements may apply.
          Some helpful facts

          Check-in/Check-out

          • Check-in from14:00
          • Check-in until22:00
          • Check-out until10:00

          Getting around

          • Distance from city center0km
          • Travel time to airport (minutes)30

          The property

          • Non-smoking rooms/floorsYes
          • Number of floors40
          • Number of rooms 35
          • Room voltage220
          • Year property opened2017

          Reviews of Platinum City Serviced Apartments from real guests

          Provided by verified guests of Agoda
          8.1
          /
          10
          Cleanliness8.1
          Facilities7.7
          Location9.0
          Service8.0
          Value for money8.3
          High score for Melbourne
          Rating
          9+ Exceptional (154)
          8-9 Excellent (77)
          7-8 Very Good (86)
          6-7 Good (45)
          <6 Below Expectation (63)
          Time of the year
          Mar - May (117)
          Jun - Aug (109)
          Sep - Nov (97)
          Dec - Feb (102)
          Don't miss out!Users are booking a place in Melbourne every 23 minutes on Agoda.com
          All guests (1,076)
          All room types
          All languages

          Show reviews that mention 

          Showing 425 verified guest comments
          12345
          8.8
          Excellent
          Jin
          Group
          One Bedroom Apartment
          Stayed 1 night in July 2019

          Located in good area, friendly staff”

          5 minutes walk to Melbourne City Center. Well located at food area and they are a small group of friendly staff, willing to go extra mile to ensure your stay with them is super comfortable. On the hindsight, the views in the apartment werent the best.

          Reviewed July 25, 2019

          See room deals

          Hi Jin, Thank you so much for your lovely review! We are so glad you enjoyed your stay with us! Hope meet you next time and have a wonderful day! Kind Regards, Jia

          Responded July 26, 2019
          Platinum City Serviced Apartments
          7.2
          Very good
          HAMZAH from Singapore
          Family with teens
          2 Bedroom Superior Apartment
          Stayed 4 nights in July 2019

          Cleanliness”

          Toilet & pantry sink to be cleaned daily not just throw the rubbish

          Reviewed July 25, 2019

          See room deals

          Hi Hamzah, We are serviced apartment, not hotel. In most Australian serviced apartments, they do not provide any basic room service. Our daily room service includes rubbish throwing, towels changing if guest put on the floor, and consumptives adding. If you need extra cleaning service, extra fee will be applied. Thank you! Kind Regards, Jia

          Responded July 25, 2019
          Platinum City Serviced Apartments
          7.2
          Very good
          HAMZAH from Singapore
          Couple
          Superior 1-Bedroom Apartment
          Stayed 4 nights in July 2019

          Cleanliness”

          Toilet to be clean daily not just throw rubbish. Sink at the pantry to be cleaned daily too.

          Reviewed July 25, 2019

          See room deals

          Hi Hamzah, We are serviced apartment, not hotel. In most Australian serviced apartments, they do not provide any basic room service. Our daily room service includes rubbish throwing, towels changing if guest put on the floor, and consumptives adding. If you need extra cleaning service, extra fee will be applied. Thank you! Kind Regards, Jia

          Responded July 25, 2019
          Platinum City Serviced Apartments
          9.6
          Exceptional
          Jess from Australia
          Couple
          Superior 1-Bedroom Apartment
          Stayed 1 night in April 2019

          Great apartment”

          It is such great value for money and the apartment is beautifully presented. We loved it so much we are staying again in August this year.

          Reviewed July 21, 2019

          See room deals

          Dear Jess, thank you for your kind comment and we hope to meet you again in the future! Kind Regards Yolanda

          Responded July 21, 2019
          Platinum City Serviced Apartments
          6.8
          Good
          Bo from Singapore
          Couple
          Superior 1-Bedroom Apartment
          Stayed 5 nights in July 2019

          Location was great. But service was left wanting.”

          The location was great. The only problem we had was the room service. We were there for 5 Nights but there wasn't a day our bed was made up. Our neat bag of rubbish was not discarded by them even though that was left purposefully at the kitchen near the door. Just 2 plates left at the sink was not washed up as well. We were curious as to what room service had meant to them when we had to do almost everything by ourselves.

          Reviewed July 18, 2019

          See room deals

          Hi Bo, Please informed: 1. We do not change bed sheet for short stay! We will change bed sheet once for weekly stay (7days or more). 2. We do throw rubbish in the bins. But if you packed them up and put them outside the bins, we don't know if these are your belongings or rubbish. We never touch guest's belongings. 3. We do not clean any dishes! Keeping kitchen clean and tidy that's guests' responsibility in all Australian serviced apartments. 4. During the 3rd day we talked and let you know, our daily service includes changing towels on the floor, throwing rubbish and adding consumptives. All services you mentioned are not included in our daily services. And we recommend you to book hotels next time, not serviced apartment. Thank you for your time to write this review and thank you for your understanding! Kind Regards, Jia

          Responded July 18, 2019
          Platinum City Serviced Apartments
          8.0
          Excellent
          Kevin from Singapore
          Solo traveler
          Superior 1-Bedroom Apartment
          Stayed 2 nights in June 2019

          Platinum City Serviced Apartments”

          I like the location and the apartment is comfortable. Happy to be able to enjoy the premise right after landing in Melbourne. Only issue is with the daily cleaning. Hope I am not being presumptuous but the property may not have applied certain standards as required by major hotels and had chosen to perform the basic. Small details that I look for are not performed although it didn't bother me much since my stay is only for 2 nights. Happy to be back to this property soon but hopefully by then we can see a marked improvement in the house cleaning.

          Reviewed June 09, 2019

          See room deals

          Dear Kevin, apologize for the inconvenience caused to you. We do room service every day on the afternoon usually. If you wanna make up your room , please change the label to let us know. Besides, we only provide basic service everyday. However We will do better next time. Welcome to come back, we are looking forwards to meeting you in the future. Kind Regards, Yolanda

          Responded June 12, 2019
          Platinum City Serviced Apartments
          10.0
          Exceptional
          Jacqueline from Australia
          Couple
          Two Bedroom Apartment
          Stayed 1 night in May 2019

          Stay for the view”

          Wow the views from our two bedroom apartment were amazing. The apartment had everything you could ask for. The location was excellent and felt safe for two women. The beds were comfy. The place was clean. Made me want to buy one. Check in was simple. Friends have already commented on my amazing pics of the view from the bed. Would definitely stay again. Great price.

          Reviewed May 22, 2019

          See room deals

          Hi Jacqueline, Thank you so much for your great review! We are so glad you enjoyed your stay with us! Hope meet you next time and have a wonderful weekend! Kind regards, Jia

          Responded May 24, 2019
          Platinum City Serviced Apartments
          9.6
          Exceptional
          Diane from Singapore
          Couple
          One Bedroom Apartment
          Stayed 2 nights in April 2019

          Prime location”

          Great location in Melbourne CBD, parking was available 80metres away for a fee, apartment with everything you need (kitchen, coffee machine etc.). Only a few minutes’ walk to the tram station, shopping and food in Melbourne Central.

          Reviewed April 11, 2019

          See room deals

          Hi Diane, Thank you for your great review! We appreciate that! We are so glad you enjoyed our location and property! Hope meet you next time in Melbourne City and have a wonder day! Regards, Jia

          Responded April 12, 2019
          Platinum City Serviced Apartments
          5.6
          Chui from Singapore
          Family with teens
          Two Bedroom Apartment
          Stayed 6 nights in July 2019

          Above average”

          Pro: - promo response from staff - good location Con: - poor cleanliness with no daily housekeeping except for changing towels. Amenities were not replenished daily - water poured in to the bedroom from the gap between window and ceiling during the storm. We could only use the towels to stop the water from splashing onto the bed and flowing to the floor. It was quite traumatizing actually. - I would suggest that you provide a vacuum cleaner in the apartment since there is no cleaning daily.

          Reviewed July 13, 2019

          See room deals

          Dear Chung, apologize for the inconvenience caused to you. In terms of we are a serviced apartment, we are not providing daily house keeping service as hotel does. We only provide really basic cleaning service everyday such as empty bins and change towels if you left them on the floor. Most important thing is If you need to placed "please make up my room " on the door, our housekeeping team will do a basic cleaning for you. If you need other cleaning, please let us know, we will do it for you. However sorry for the inconvenience, We will address these problem with our house keeping team. Thank you for stayed with us and your feedback. Kind Regards, Yolanda

          Responded July 14, 2019
          Platinum City Serviced Apartments
          7.6
          Very good
          Emma from Australia
          Family with teens
          One Bedroom Apartment
          Stayed 4 nights in July 2019

          Dirty windows”

          Pros: location, washing machine Cons: fishy smell in bedroom which needed a plugged in air freshener that had to be on at all times, windows covered everywere in white long drip marks, (possibly bird poo) no wine glasses, uncomfortable mattress, shower head direct from ceiling so unable to bathe without wetting your hair

          Reviewed July 13, 2019

          See room deals

          Dear Emma,Thank you for stayed with us and your feedback. There are twice time window cleaning for this building and managed by our building manager. We can't clean it by ourselves. We do provide wineglass in the kitchen cabinet on the top of stove. Apologize for the inconvenience caused to you. Thank you very much for your feedback. Kind Regards, Yolanda

          Responded July 14, 2019
          Platinum City Serviced Apartments
          7.6
          Very good
          Fintan from Australia
          Business traveler
          One Bedroom Apartment
          Stayed 4 nights in July 2019

          Convenient location ”

          Pros: The unit was clean and comfortable. Requested one room with 2 beds and we got a 2 bedroom which was a nice bonus. The facilities are good. The location is excellent. There is a free tram outside and it's close to central station, with lots of shopping and local eats nearby. Cons: Bedrooms don't have windows so can get stuffy. The shower head can't be moved and is centre of the shower, so you have to turn off the water when you are washing yourself ( a little annoying as it's cold!). We had a written agreement by text that we could have a late check out as reception wasn't going to be open at 8am. However, at 10am we got a call asking us to check out. I confirmed the details of the text. They asked if we could come immediately to check out, which we couldn't. They then asked if they could pack our belongings so the next clients could use the room. I said no, that wasn't appropriate. When we returned at 2pm to check out, they had been in the unit which was annoying.

          Reviewed July 12, 2019

          See room deals

          Hi Fintan, Sorry for the communication problem of late check out and bags storing. And we apologize about all the inconvenience caused! We will improve the training of our night shift staff! Hope meet you next time and have a wonderful day! Kind Regards, Jia

          Responded July 18, 2019
          Platinum City Serviced Apartments
          9.2
          Exceptional
          Jeffrey from Australia
          Couple
          One Bedroom Apartment
          Stayed 1 night in June 2019

          Sensational view from corner apartment”

          View

          Reviewed June 29, 2019

          See room deals

          Dear Peter, thank you for your kind comment and we hope to meet you again in the future! Kind Regards Yolanda

          Responded July 01, 2019
          Platinum City Serviced Apartments
          4.8
          CHUNG from Hong Kong SAR, China
          Solo traveler
          Superior 1-Bedroom Apartment
          Stayed 5 nights in June 2019

          Worst cleaning service ever⋯”

          Good: 1. Great location, convenient to grab food and coffee 2. Helpful customer service 3. The view from the room is nice Bad: 1. The lift buttons are extremely hard to press 2. Cleaning service is very very bad, simply empty the rubbish bin and did not help to change the towel on floor and replenish the toiletries for 3 days out of 5, dusty room, blood stain on the bed sheet, very dirty water boiler, coffee machine, sofa (rubbish underneath the cushion seat), etc...absolutely awful cleaning 3. The water pressure is very low and the shower head is fixed in the top, making shower very difficult Seriously...it does not worth 8 to 9 out of 10, 5 at most because it looks nice only, but u will find it dirty when u stay...do not trust pictures

          Reviewed June 16, 2019

          See room deals

          Dear Chung, apologize for the inconvenience caused to you. In terms of we are a serviced apartment, we are not providing daily house keeping service as hotel does. We only provide really basic cleaning service everyday such as empty bins and change towels if you left them on the floor.Most important thing is If you need to placed "please make up my room " on the door, our housekeeping team will do a basic cleaning for you. However sorry for the inconvenience, We will address these problem with our house keeping team. Thank you for stayed with us and your feedback. Kind Regards, Yolanda

          Responded June 17, 2019
          Platinum City Serviced Apartments
          9.6
          Exceptional
          Tania from Australia
          Family with teens
          Two Bedroom Apartment
          Stayed 3 nights in May 2019

          Exceptional”

          We were on Level 39 and had great city views and also views of queen victorian market. The place is on the same street as Melbourne Central (only 1 - 2minute walk). From Melbourne central you can also cut into Emporium Centre where there are even more restaurants and large shopping chain. There is cooking facilities, microwave and washing machine. A few kid's hand prints on the closet mirror but other than that the whole apartment is very clean. Note, this building is not called Platinum City Service. It's actually called La Trobe Tower and does not have large visible signage outside apart from the number 327. Overall, we had a very comfortable and safe stay.

          Reviewed May 13, 2019

          See room deals

          Dear Tania, thank you for your kind comment and we hope to meet you again in the future! Kind Regards Yolanda

          Responded May 16, 2019
          Platinum City Serviced Apartments
          8.0
          Excellent
          huang from Australia
          Couple
          One Bedroom Apartment
          Stayed 1 night in April 2019

          Very good”

          Apartment was really close to major shopping centre and value for money. Beds were comfortable and toiletries provided. However, we found a cup of bubble tea behind the bed rest. God knows how long it has been there for. Also, make sure you get your stuff ready for check out as they will start pestering you an hour before checking out time. They even tried to open the door.

          Reviewed May 09, 2019

          See room deals

          Dear Huang, apologize for the inconvenience caused to you. Our check out time is 10am and we will knock door, if no one answer we considering guest has gone ,then we need to clean the room for next guest. Thank you very much for your feedback. We are looking forward to meeting your again. Kind regards, Yolanda

          Responded May 16, 2019
          Platinum City Serviced Apartments
          7.2
          Very good
          Liew from Malaysia
          Family with young children
          Two Bedroom Family
          Stayed 4 nights in April 2019

          Not expected too much ”

          Inside house cleanliness is maintained but the outside corridor areas are dirty with dirt and litter ing, stayed 4 nights, never seen the cleaned up. The housekeeping only did the throwing of rubbish and top up some shampoo and shower gel. Cooking utensils were not cleanup from previous guests used but seem the management did not bother it. Found hairs on the cleaned bath towel on the racks. Pro : laundromat in each unit, assisted to call cab in the early morning.

          Reviewed May 02, 2019

          See room deals

          Hi Liew, Thank you for your review! Since we are only responsible for our own guest rooms, and the cleaning of corridor or other common area is building manager's responsibility. We already informed them to clean the corridors those days, but the time you stayed is just in the middle of changing building management company. So that's the reason it get delayed for some days, but now, the new building management team already cleaned all the common area, including washing the carpet in corridor. Thank you for your understanding and we will keep improving our cleaning inspection. Have a wonderful holiday! Regards, Jia

          Responded May 07, 2019
          Platinum City Serviced Apartments
          7.2
          Very good
          Liew from Malaysia
          Family with young children
          One Bedroom Apartment
          Stayed 4 nights in April 2019

          Acceptable services”

          Inside house cleanliness is maintained but the outside corridor areas are dirty with dirt and litter ing, stayed 4 nights, never seen the cleaned up. The housekeeping only did the throwing of rubbish and top up some shampoo and shower gel. Cooking utensils were not cleanup from previous guests used but seem the management did not bother it. Found hairs on the cleaned bath towel on the racks. Pro : laundromat in each unit, assisted to call cab in the early morning.

          Reviewed May 02, 2019

          See room deals

          Hi Liew, Thank you for your review! Since we are only responsible for our own guest rooms, and the cleaning of corridor or other common area is building manager's responsibility. We already informed them to clean the corridors those days, but the time you stayed is just in the middle of changing building management company. So that's the reason it get delayed for some days, but now, the new building management team already cleaned all the common area, including washing the carpet in corridor. Thank you for your understanding and we will keep improving our cleaning inspection. Have a wonderful holiday! Regards, Jia

          Responded May 07, 2019
          Platinum City Serviced Apartments
          9.6
          Exceptional
          Foong from Australia
          Family with young children
          Two Bedroom Family
          Stayed 5 nights in January 2019

          Great unit on La Trobe St!”

          Central to tram stops, train stations and walking distances to many tourist attractions like QV Markets, State Library, Melbourne Central, Mel Gaol etc. Loved the apartment, amenities in the apartment is great for our 7 nights with kitchen and washing machine. Very clean and comfortable. Good security access. Loved it!

          Reviewed January 20, 2019

          See room deals

          Dear Foong, Thank you for your kind comment and we hope to meet you again in the future! Kind Regards Yolanda

          Responded January 21, 2019
          Platinum City Serviced Apartments
          10.0
          Exceptional
          Foong from Australia
          Family with young children
          Two Bedroom Family
          Stayed 2 nights in January 2019

          Great gem!”

          We liked the two bedroom unit. Unit was very comfortable for 4 and clean. Glad it was air conditioned as we had very warm nights but the aircon was only in living area. Kitchen was equipped for our short stay and washing machine is a plus. There wasn’t a dryer but they had a drying rack. We had no problems communicating with management for expected time of arrrival and key pick up. Cleaners helped replenished the necessities and cleared rubbish daily which was helpful. Happy to have stayed here. Location is awesome!

          Reviewed January 17, 2019

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          Dear Foong, Thank you for stayed with us and your kind comment, we actually do have dryer in our office to provide free drying service if guest ask for. We hope to meet you again in the future! Kind Regards Yolanda

          Responded January 21, 2019
          Platinum City Serviced Apartments
          10.0
          Exceptional
          Zhiting from Singapore
          Group
          One Bedroom Apartment
          Stayed 6 nights in November 2018

          Great location, clean rooms”

          The location is great, just a few minutes from the Melbourne Central Station and two main supermarket (Coles and Woolsworth). Plenty of restaurants and cafes in the vicinity and if you get sick of them, stock up on groceries and use the apartment’s kitchen to whip up something simple :) Overall great stay with well functioning equipments like washing machine, heater/aircon, etc. Will definitely choose this place again should I return to Melbourne.

          Reviewed November 21, 2018

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          Hi Zhiting, Thank you so much for your detailed review! We are so glad you enjoyed your stay with us! And thank you for recommending our location and facilities in this comment. Hope it will help other guests! See you next time and have a wonderful day! Regard, Jia

          Responded November 25, 2018
          Platinum City Serviced Apartments
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          This is a popular property. Don't miss out!

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