Platinum City Serviced Apartments
Platinum City Serviced Apartments
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One Bedroom Apartment Platinum City Serviced Apartments
One Bedroom Apartment
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Exceptional
Location
9.0
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What guests are saying:
Great to have good value parking nearby. Very impressed with room, small but very well appointed. Appreciated the Nespresso machine. Great design, will. Stay here again. Walk to QVM and a host of great bars and restaurants.
Carole from Australia
Couple
The location is good. Suitable for family with kids and those who like to cook as the apartment is fully equipped. Everything is wonderful.
Yean from Singapore
Family with teens
We stayed in the one bedroom apartment as a couple. It was very clean and had a full kitchen for those times you want to cook at the apartment, including a dishwasher. Check in staff were super friendly and helpful. Will definitely stay here again.
Lisa from Australia
Couple
nice people.
Sheng from Taiwan
Couple
Very impressed, nice modern building with everything you need. Tram stop down the road, train station around the corner and walking distance to markets, shopping and theatres. Would certainly go back again!!
Debra from Australia
Couple
We stayed 5 nights with the apartment, very central location, very friendly and helpful staffs. Its a perfect place in a perfect location for affordable price. Highly recommended 9/10
Glenn from Australia
Couple
high quality accommodation with nice location to everywhere in CBD.
Alyssa from Australia
Group
Everything was perfect except for an odd smell in our bedroom. I believe it was some sort of cleaning product or the scent of a candle. Either way, it wasn't too pleasant.
James from Australia
Couple
Agoda Homes
Newly built

Platinum City Serviced Apartments

Entire apartment
Exceptional location
- Inside city center
Excellent
From 499 reviewsSee what guests said
8.3
/
10
Excellent cleanliness
8.3
Recommended by 84% of guests
Value for money8.3
Distance to city center0km
Location rating9.0
Nearest airportEssendon Airport (MEB)
Distance to airport11.3 km
  • 450 meters to public transportation

  • Located in heart of Melbourne

  • Free Wi-Fi in all rooms!

  • Air conditioning

Select your room
This property is in high demand!Last booked 11 hours ago | 12 travelers are looking at this property right now
Superior 1-Bedroom Apartment
Superior 1-Bedroom Apartment
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 queen bed
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One Bedroom Apartment
One Bedroom Apartment
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 queen bed
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2 Bedroom Superior Apartment
2 Bedroom Superior Apartment
...
  • Room size: 52 m²/560 ft²
  • City view
  • 1 queen bed & 2 single beds
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Two Bedroom Apartment
Two Bedroom Apartment
...
  • Room size: 52 m²/560 ft²
  • City view
  • 1 double bed and 1 queen be...
Enter dates to see prices
Two Bedroom Family
Two Bedroom Family
...
  • Room size: 52 m²/560 ft²
  • City view
  • 1 queen bed & 1 queen bed
Enter dates to see prices
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More about Platinum City Serviced Apartments

More about Platinum City Serviced Apartments

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Australian cuisine
Australian cuisine
Food Inc Cafe
70 m Australian
Sister Bella
270 m Australian
Phancy Cafe
280 m Australian, Cafe
Asian cuisine
Asian cuisine
ChangGo
130 m Asian, Barbecue, Korean
Chilli Padi - Melbourne Central
130 m Asian, Chinese, Fusion
Thai Culinary
190 m Asian, Thai
Gluten Free
Gluten Free
+39 Pizzeria
340 m Gluten Free, Italian, Pizza
Movida Aqui
500 m Gluten Free, Mediterranean, Spanish
San Paolo Solarino
600 m Gluten Free, Italian

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

Guests are required to dial 304 on the intercom to contact the reception when arriving at the entrance.

Real reviews from real guests

Agoda Reviews (499)Booking.com Reviews (1103)
8.3
/
10
Cleanliness8.3
Facilities7.8
Location9.0
Service8.0
Value for money8.3
Provided by verified guests of Agoda
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All guests (499)
All room types

Show reviews that mention 

Showing 224 verified guest comments
12345
10.0
Exceptional
Foong from Australia
Family with young children
Two Bedroom Family
Stayed 2 nights in January 2019
Great gem!”
We liked the two bedroom unit. Unit was very comfortable for 4 and clean. Glad it was air conditioned as we had very warm nights but the aircon was only in living area. Kitchen was equipped for our short stay and washing machine is a plus. There wasn’t a dryer but they had a drying rack. We had no problems communicating with management for expected time of arrrival and key pick up. Cleaners helped replenished the necessities and cleared rubbish daily which was helpful. Happy to have stayed here. Location is awesome!
Reviewed January 17, 2019
8.0
Excellent
Gregory from Australia
Couple
One Bedroom Apartment
Stayed 2 nights in January 2019
Very good”
Helpful staff, assisted with request by us at beginning and end of our stay, look forward to our next stay here. Apartments security was excellent. apartment was good, clean and had good views. Location was good easy for us to access public transport.
Reviewed January 08, 2019
Dear Gregory, Thank you for your kind comment and we hope to meet you again in the future! Kind Regards Yolanda
Responded January 09, 2019
Platinum City Serviced Apartments
10.0
Exceptional
Zhiting from Singapore
Group
One Bedroom Apartment
Stayed 6 nights in November 2018
Great location, clean rooms”
The location is great, just a few minutes from the Melbourne Central Station and two main supermarket (Coles and Woolsworth). Plenty of restaurants and cafes in the vicinity and if you get sick of them, stock up on groceries and use the apartment’s kitchen to whip up something simple :) Overall great stay with well functioning equipments like washing machine, heater/aircon, etc. Will definitely choose this place again should I return to Melbourne.
Reviewed November 21, 2018
Hi Zhiting, Thank you so much for your detailed review! We are so glad you enjoyed your stay with us! And thank you for recommending our location and facilities in this comment. Hope it will help other guests! See you next time and have a wonderful day! Regard, Jia
Responded November 25, 2018
Platinum City Serviced Apartments
9.6
Exceptional
OOI from Malaysia
Group
2 Bedroom Superior Apartment
Stayed 3 nights in October 2018
Great Location !!! Clean and great stay in Melbourne ”
Superb location !! Where walking distance to state library of Victoria, in the free tram zone. And also walking distance to bourke street and Elizabeth street where you can find coles, Chemist warehouse, and Priceline pharmacy here and a lot more. Also equipped with facilities such as washing machine , oven, refrigerator, will be good if have dryers. Staff on time perform the housekeeping , where replenishing of shower gel and etc and good. Overall , highly recommended !!
Reviewed October 27, 2018
Dear OOI, Thank you for your kind comment and we hope to meet you again in the future! Kind Regards Yolanda
Responded October 31, 2018
Platinum City Serviced Apartments
10.0
Exceptional
Ke from Malaysia
Group
Two Bedroom Apartment
Stayed 1 night in September 2018
Recommend to everyone”
I am happy to choose platinum serviced city apartment for my stay in Melbourne. It has good location which is about 2 minutes walk to the nearest tram station or train station. There is Coles supermarket within walking distance too. It is close to Queen Victoria market. The room is very clean and has the awesome for the city at night. They have the good security for the apartment so it is very safe for girls to stay over. The staff did a great jobs by providing the best service to us. They even allow us to do early check in when the apartment is ready for us.
Reviewed September 12, 2018
Dear Ke, Thank you for your kind comment and we hope to meet you again in the future! Kind Regards Yolanda
Responded September 13, 2018
Platinum City Serviced Apartments
10.0
Exceptional
Anna from Malaysia
Group
2 Bedroom Superior Apartment
Stayed 4 nights in August 2018
Excellent place to stay”
We chose this apartment because it seemed to be near to almost everything-queen vic market, Bourke street, etc and the value was v good. After booking I was a bit worried as the reviews seemed mix. But I thk must look at everything in perspective . The price is under $200 per night for a 2 bedroom apartment near the city, with this price I don’t expect hsekeeping service but they do change the towels although not tidy up the beds or the toilets. Everything in the apartment looks reasonable new and well maintained. It is clean and they have everything that is needed. The space is small and we are unable to place our big luggages in the room and had to use the living area. Getting in and out was easy. The manager is easy to reach within the working hours. We were on the 39 flr and corner unit. The view of sunrise fr the queen bed room was so lovely and at night it was literally like sleeping under the stars as the moon was shining directly on the bed. Will definitely recommend!
Reviewed August 31, 2018
Dear Anna, Thank you for your kind comment and we hope to meet you again in the future! Kind Regards Yolanda
Responded September 03, 2018
Platinum City Serviced Apartments
8.0
Excellent
Lam from Malaysia
Group
Two Bedroom Apartment
Stayed 6 nights in August 2018
Centrally Located, Nice City View!”
I was having hard time to locate this service apartments as there is no sign on showing "Platinum City Service Apartments" on the building facade. The actual building name is 327 at La trode Street and even the sign 327 is hidden on the inside. Luckily i was able to contact receptionist using traveler sim card who guided me to the building. The apartment was abit small for three of us but because of big windows with stunning city view, it takes away the claustrophobic feeling. Location is great with lot of convenient stores and restaurants around the area. We stayed for 6 days but no replenishment of coffee on the 3rd day onward. overall is good choice.
Reviewed August 30, 2018
Hi Lam, Thank you for your detailed review! We are just serviced apartment and running for several units, there are other residents staying in this building. We cannot set any our own company sign outside the building. We will send text message and e-mail to arrival guests one day before, to inform them how to find us and contact us. But if the guests provide invalid contact details in Australia, we just can't access to them. Thank you for your understanding. Hope see next time and have a wonderful night! Regards, Jia
Responded August 31, 2018
Platinum City Serviced Apartments
8.4
Excellent
Judy from Philippines
Business traveler
Superior 1-Bedroom Apartment
Stayed 3 nights in August 2018
Excellent”
The room was great and value for money considering the apartment's great location. Clean and spacious rooms equipped with all the things expected in an apartment (kitchen and laundry areas included). I just have a few negatives: 1. Staff did very light housekeeping only, not as expected. For longterm stay, this is okay. But for short time travelers, it is a must to have good housekeeping because time is not enough to still care about cleaning the room. During my stay, I noticed that the toilet was not cleaned and my bed was not fixed. 2. The system for check out wws complicated. The check out instruction was to leave the key in the room. However, I found out that I needed the key to go to the third floor to leave my luggage. By chance, I met a couple having the same issue and fortunately we met a crew who helped us proceed.
Reviewed August 09, 2018
Hi Judy, Thank you for your responsible review! And we are very glad you like our location and equipment. For the negatives you mentioned, first, we are only serviced apartment, we only provide slight room service including emptying bins, changing towels and add consumptives. And we provide whole apartment cleaning every 5 days stay, for guests staying more than 5 days. And it's our fault that we didn't let you and the other couples know in advance for our check out procedure. If you need store the bags, you can just leave the keys and the bags inside the room. We will collect your bags to our office at level 3 by ourselves. Sorry for all the inconvenience caused to you. Hope see you next time and have a nice Friday! Regards, Jia
Responded August 17, 2018
Platinum City Serviced Apartments
8.4
Excellent
JOHAN from Indonesia
Family with young children
2 Bedroom Superior Apartment
Stayed 10 nights in July 2018
Very strategic and comfort apartment @ CBD”
Located at free tram zone on La Trobe street, make you very easy to move to others train station. Walking distance to lots of eateries, restaurants and cafe. Equipped with everything you need for short stay, from microwave, kitchen and sofa. Lift with dedicated floor access card to ensure security.
Reviewed July 30, 2018
Hi Johan, Thank you for your kind review, and we are glad you like our location and building security. Hope meet you next time in Melbourne city, and have a wonderful day! Regards, Jia
Responded August 21, 2018
Platinum City Serviced Apartments
8.4
Excellent
Fredy from Indonesia
Family with young children
2 Bedroom Superior Apartment
Stayed 4 nights in July 2018
Great location, value for money”
Great location, near train & bus station, and also many restaurant around the place. But the room was quite small for 2 adult with 1 children and no cleaning room service everyday. Overall: value for money.
Reviewed July 25, 2018
Hi Fredy, Thank you so much for your kind review! Hope see you next time in Melbourne! Regards, Jia
Responded July 26, 2018
Platinum City Serviced Apartments
9.6
Exceptional
sally from Indonesia
Family with young children
Two Bedroom Apartment
Stayed 5 nights in December 2018
All best”
Location, cheap, clean, modern apartment
Reviewed December 27, 2018
Hi Sally, Thank you for your kind review and mentioning our good parts! Hope see you next time in Melbourne and Happy New Year! Regards, Jia
Responded January 03, 2019
Platinum City Serviced Apartments
6.0
Siu from Hong Kong
Business traveler
Superior 1-Bedroom Apartment
Stayed 5 nights in December 2018
Horrible experience ”
We stayed at this apartment for 5 nights. Everything is ok except cleanliness should be improved. The most horrible thing occurred at our last day. All lifts are out of order and we need to carry our heavy luggages climbing down from 37th floor to ground floor. We tried to contact the management office, however nobody receive the call. Unacceptable!!!
Reviewed December 11, 2018
Hi Siu, Sorry about the lift emergency! We reported the lift problem one night before this happened. But the building manager and lift technicians were not coming and organizing the next morning as they promised. All of our staff were climbing upstairs in that morning, up and down to help other guests to move bags from the top levels for several times. Sorry for missing your call, we didn't have enough staff on that Saturday to handle this situation. We apologize about all these again! Wish you a wonderful day and Merry Christmas! Regards, Jia
Responded December 14, 2018
Platinum City Serviced Apartments
8.0
Excellent
Fifi from Australia
Solo traveler
Superior 1-Bedroom Apartment
Stayed 1 night in December 2018
Value for money”
Good location, next block to Melbourne Central so easy to find food. The down side was the shower, becareful not to have it on full stream as it will flood to the rest of the bathroom. It was raining at night and I can see a small puddle near the window. Nice touch with the coffee machine but a small carton of milk should be provided. Other than that I think i'll go back with my family.
Reviewed December 03, 2018
Dear Fifi, apologize for the inconvenience caused to you. We do provide milk in the fridge, If you need more coffee pods or milk, you can tell us so that our housekeeping team will take it up to you. Thank you for you comment we will do better next time. Welcome to come back, we are looking forwards to meeting you in the future. Kind Regards, Yolanda
Responded December 05, 2018
Platinum City Serviced Apartments
9.6
Exceptional
Andrea from Australia
Group
Two Bedroom Apartment
Stayed 3 nights in November 2018
Great location and value for money”
We were on the 37th floor, great views. Apartment was in a handy location, it was clean and comfortable. We thoroughly enjoyed our stay. The only suggestion would be to have more kitchen utensils e.g. tongs, egg lifter etc.
Reviewed November 28, 2018
Hi Andrea, Thank you so much for your review! And we will consider your suggestion about increasing some kitchen utensils! Hope see you next time and have a wonderful weekend! Regards, Jia
Responded November 29, 2018
Platinum City Serviced Apartments
9.2
Exceptional
Linda from Australia
Business traveler
Superior 1-Bedroom Apartment
Stayed 3 nights in June 2018
Convenient location and good value”
The apartment was great; well appointed, comfortable and spotlessly clean. The staff were lovely and very accommodating when I requested early checkin, and when I needed to store luggage. Thanks guys, you are tops.
Reviewed June 29, 2018
Hi Linda, Thank you so much for your highly recommended review! We are so glad to see you are happy with our apartment and services
Responded June 29, 2018
Platinum City Serviced Apartments
9.2
Exceptional
Selfia from Indonesia
Family with young children
Two Bedroom Apartment
Stayed 3 nights in June 2018
Very strategic location and easy access”
This service apartments is located in CBD where the free tram also operation just a walking distance from your apartment. Its also very close to shoping centers, RMIT and Melbourne University, Victoria market, Melbourne central stations and many more...
Reviewed June 18, 2018
Hi Salfia, Thank you for your kind review! We appreciate that! Hope see you again in the future and have a lovely day! Regards, Jia
Responded June 19, 2018
Platinum City Serviced Apartments
10.0
Exceptional
WONG from Malaysia
Couple
Superior 1-Bedroom Apartment
Stayed 5 nights in May 2018
Great Stay”
The apartment is at exceptional location, walking distance to Flinder St, Bourke St, Chinatown are all around 15 min. Our apartment is at 38th Floor, have a great city view. It's spacious for 2 of us, well equipped with small kitchen, dish washer, washing machine. We are strongly recommend this apartment.
Reviewed June 06, 2018
Hi Wong, Appreciate for your highly recommended review of our location and city view! We're so glad to see you enjoyed your stay with us! Hope see you next time in Melbourne City and have a beautiful day! Regards, Jia
Responded June 07, 2018
Platinum City Serviced Apartments
8.8
Excellent
Siew from Malaysia
Couple
One Bedroom Apartment
Stayed 4 nights in May 2018
Strategic location”
Apartment with strategic location which is very close to the free Tram station and most of the city tourist points including Queen Victoria market, National Library, Kings park, supermarkets etc. Unfortunately we have to walk across a few buildings for the parking place. Apartment is very small but somehow cozy. However, the design is a bit weird including the room structure and facing.
Reviewed June 06, 2018
Hi Siew, Thank you so much for your kind review about our location! And apologize for the inconvenience caused by parking. It's difficult and expensive to find a security parking in city. Hope you can understand that! Hope see you next time and have a good day! Regards, Jia
Responded June 06, 2018
Platinum City Serviced Apartments
8.4
Excellent
Aik from Singapore
Family with teens
2 Bedroom Superior Apartment
Stayed 2 nights in May 2018
Convenient place near victoria market”
Convenient and easy access to China town and victoria market. Clear instructions and upon check out ,we could store our luggage by leaving it in the rooms and they will bring down luggage just at the buzz at the entrance of the building later when we wanna pick up the luggage.
Reviewed May 26, 2018
8.4
Excellent
Nurur from Malaysia
Couple
Superior 1-Bedroom Apartment
Stayed 5 nights in April 2018
Anna Carolina”
Overall stay was very pleasant. The Apartment was clean and the view is amazing because we're on 38th Floor. Location was strategically located to Victoria market and Melbourne central where the City Circle Tram is just in-front of the Apartment
Reviewed May 15, 2018
Hi Nurur, Thank you for your kind comments and we hope to meet you again in the future. It was a pleasure to have you staying with us! Kind Regards, Yolanda
Responded May 16, 2018
Platinum City Serviced Apartments
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  • Exceptional location
  • Emporium Melbourne
  • Flagstaff Railway Station is within 0.45 km