Pullman Zamzam Madina
Pullman Zamzam Madina
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Superior 3 Single Room Non-smoking - Guestroom Pullman Zamzam Madina
Superior 3 Single Room Non-smoking - Guestroom
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Interior view Pullman Zamzam Madina
Interior view
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Interior view Pullman Zamzam Madina
Interior view
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Bathroom Pullman Zamzam Madina
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Excellent
Location
8.6
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What guests are saying:
The only 5 star hotel in Madinah
Muhammad from Pakistan
Group
Exec Suite Room - Very good spacious Only complain from my kids all channels were in Arabic. Atleast cartoon channels should be in English
Arif from India
Family with young children
Every thing was perfect and I recommend this hotel for travellers to Madinah .
Mareai from Yemen
Couple
Enjoyed our stay. Very convenient for men to walk to Masjid Nabvi. Women have good walk to the ladies entrance
Saif from United States
Couple
I will prefer to stay again in my future stays inshAllah
Kamran from Pakistan
Solo traveler
All services were exceptional except one point.Kindly add more variety of dishes in breakfast to suit all kind of personal.
Huzaif from Pakistan
Business traveler
Excellent hotel to stay truly a 5 star hotel in Madinah
Muhammad from Pakistan
Solo traveler
Very nice location very close to Haram Quick and easy check in and check out. Nice breakfast and superb quality of food Beautiful Haram view.
Nazemuddin from United Arab Emirates
Solo traveler
good hotel , gentle staff
wesam from Saudi Arabia
Business traveler
Can't say more, just very nice hotel, very clean, very stylish and comfortable, lives up to the standard.
Bader from United Arab Emirates
Family with young children
Excellent
From 205 reviewsSee what guests said
8.3
/
10
Exceptional room comfort and quality
10.0
Recommended by 87% of guests
Value for money8.1
Distance to city center1.0 KM
Location rating8.6
Nearest airportMadinah - Prince Mohammed Airport (MED)
Distance to airport14.8 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

Room choices
10.0
Exceptional
Room comfort & quality
8 travelers are looking at this property right nowBook now before it's too late!
Deluxe Suite City View
Deluxe Suite City View
...
  • Room size: 75 m²/807 ft²
  • City view
  • 2 single beds and 1 double ...
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Executive Suite room
Executive Suite room
...
  • Room size: 85 m²/915 ft²
  • Non-smoking
  • 2 single beds and 1 double ...
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Classic Room
Classic Room
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
  • 1 king bed
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Junior Suite City View
Junior Suite City View
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 king bed
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Executive Suite City View
Executive Suite City View
...
  • Room size: 85 m²/915 ft²
  • City view
  • 2 single beds and 1 double ...
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Superior Room 2 single Beds
Superior Room 2 single Beds
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 single bed
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Deluxe Room 2 Single Beds
Deluxe Room 2 Single Beds
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 single beds
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Classic room 2 single beds
Classic room 2 single beds
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
  • 2 single beds
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Junior Suite 1 King Bed
Junior Suite 1 King Bed
...
  • Room size: 60 m²/646 ft²
  • Non-smoking
  • 1 king bed
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Deluxe 1 King bed
Deluxe 1 King bed
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
  • 1 king bed
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More about Pullman Zamzam Madina

More about Pullman Zamzam Madina

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (205)Booking.com Reviews (10434)
8.3
/
10
Cleanliness8.6
Facilities8.1
Location8.6
Room comfort and quality10.0
Service8.1
Value for money8.1
Provided by verified guests of Agoda
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All guests (205)
All room types
Showing 99 verified guest comments
12345
6.4
Good
Asif
Group
Classic Triple Room with View
Stayed 7 nights in November 2018
Bad service ”
Cons We had to keep asking for our room to be cleaned some days it took two days for them to respond. Hotel location is good close to door number one. The staff are ok for service. The hotel is fairly clean. They say it’s a five star more like four star
Reviewed December 06, 2018
Dear Asif, We very much appreciate your comments regarding your stay at ZamZam Pullman Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Also we are very sorry for the inconveniences you faced during your stay with us. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We look forward to seeing you again soon. Sincerely,
Responded December 06, 2018
Pullman Zamzam Madina
9.2
Exceptional
Arshad from United States
Family with teens
Superior Room with City View (3 Adults)
Stayed 3 nights in November 2018
Exceptional”
The breakfast was ordinary need improvements.
Reviewed December 03, 2018
Dear Arshad, We are very sorry that your Breakfast experience did not meet your expectations. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please accept our sincere apology and we appreciate the sharing of your concerns, and it is our hope that you give us the opportunity to better serve you in the near future.
Responded December 04, 2018
Pullman Zamzam Madina
5.2
Mohammed from Saudi Arabia
Family with young children
Executive Suite City View
Stayed 1 night in November 2018
Bad staff and not same option i was ordered ”
The room is good but not same view and option and when i tolled the stuff change my room they tell me white tell 6 o’clock and after that i waite tell 10;30 to change my room ,, i lost my time there because the bad stuff ..
Reviewed November 11, 2018
Dear Mohammed, We are very sorry that your experience did not meet your expectations. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please accept our sincere apology and we appreciate the sharing of your concerns, and it is our hope that you give us the opportunity to better serve you in the near future. For further assistance and elaboration of your mentioned issue, please do not hesitate to contact us in order for us to better serve you.
Responded November 12, 2018
Pullman Zamzam Madina
6.8
Good
Abdulrahman from Saudi Arabia
Group
Classic room 2 single beds
Stayed 2 nights in November 2018
Good but!!”
Very good location, friendly staff. A lot of miss management & time wasting during check in
Reviewed November 26, 2018
Dear Abdulrahman, Thank you very much for the positive comment. It’s always encouraging when customers acknowledge the good work of our team. We look forward to seeing you again soon.
Responded November 27, 2018
Pullman Zamzam Madina
10.0
Exceptional
Nadeem from United States
Solo traveler
Classic room 2 single beds
Stayed 2 nights in November 2018
Exceptional”
Good location 2 minute walk to Al Haram.
Reviewed November 09, 2018
Dear Nadeem, Thank you for your great feedback and this gives us a pleasure of encouragement to do more better services to all our valuable guests.
Responded November 09, 2018
Pullman Zamzam Madina
8.4
Excellent
Yunus from United Kingdom
Couple
Superior room, 1 King size bed
Stayed 3 nights in November 2018
Excellent”
Got a free upgrade for our 3 night stay, good clean rooms and few minutes walk to The Prophet's Mosque. Good selection of items for breakfast.
Reviewed November 18, 2018
Dear Yunus, Thank you very much for the positive comment. It’s always encouraging when customers acknowledge the good work of our team. We look forward to seeing you again soon.
Responded November 18, 2018
Pullman Zamzam Madina
9.6
Exceptional
Anas from Saudi Arabia
Couple
Junior Suite 1 King Bed
Stayed 2 nights in November 2018
5 stars treatment ”
Lovely room ,very comfortable, and the breakfast is on point
Reviewed November 05, 2018
Dear Anas, Thank you for your great feedback and this gives us a pleasure of encouragement to do more better services to all our valuable guests.
Responded November 09, 2018
Pullman Zamzam Madina
8.4
Excellent
Tanzeel from Pakistan
Couple
Classic Room
Stayed 7 nights in October 2018
Rooms were clean and spacious. ”
Good & cooperative staff.
Reviewed October 28, 2018
Dear Tanzeel, Thank you very much for the positive comment. It’s always encouraging when customers acknowledge the good work of our team. We look forward to seeing you again soon.
Responded November 01, 2018
Pullman Zamzam Madina
8.8
Excellent
Mohamed from Oman
Group
Classic Triple Room with View
Stayed 2 nights in October 2018
A wonderful stay ”
The staff are very helpful and welcoming
Reviewed October 12, 2018
Dear Mohamed, Thank you for your great feedback and this gives us a pleasure of encouragement to do more better services to all our valuable guests.
Responded October 16, 2018
Pullman Zamzam Madina
10.0
Exceptional
Ismail from United Kingdom
Couple
Superior room, 1 King size bed
Stayed 5 nights in May 2018
Nice hotel with good location ”
Pros everything good Cons cannot hear azan in hotel Also please add some Pakistani dishes in sahoor
Reviewed June 05, 2018
Dear Ismail, We very much appreciate your comments regarding your stay at ZamZam Pullman Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Also we are very sorry for the inconveniences you faced during your stay with us. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We look forward to seeing you again soon. Sincerely,
Responded June 05, 2018
Pullman Zamzam Madina
10.0
Exceptional
Muhammad from United States
Solo traveler
Classic Room
Stayed 2 nights in May 2018
Nice relaxing place”
Truly a 5 star hotel
Reviewed May 20, 2018
Dear Muhammad, We very much appreciate your comments regarding your stay at ZamZam Pullman Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Responded May 23, 2018
Pullman Zamzam Madina
8.4
Excellent
M from Pakistan
Couple
Classic room 2 single beds
Stayed 1 night in May 2018
Good Location ”
Good Location
Reviewed May 15, 2018
Dear Guest, Thank you very much for the positive comment. It’s always encouraging when customers acknowledge the good work of our team. We look forward to seeing you again soon.
Responded May 18, 2018
Pullman Zamzam Madina
8.0
Excellent
M from Pakistan
Couple
Classic room 2 single beds
Stayed 1 night in May 2018
very good option for Bab Us Salam Gate easy Access”
very good option for Bab Us Salam gate easy access
Reviewed May 15, 2018
Dear Guest, Thank you very much for the positive comment. It’s always encouraging when customers acknowledge the good work of our team. We look forward to seeing you again soon.
Responded May 15, 2018
Pullman Zamzam Madina
8.8
Excellent
omer from Pakistan
Couple
Superior room, 1 King size bed
Stayed 6 nights in March 2018
nice staff good service i always staying pullman hotel in madina 3 time remember ”
good
Reviewed March 15, 2018
Dear Omer, Thank you very much for the positive comment. It’s always encouraging when customers acknowledge the good work of our team. We look forward to seeing you again soon.
Responded March 27, 2018
Pullman Zamzam Madina
9.2
Exceptional
Abdulrahman from Saudi Arabia
Family with young children
Classic Room
Stayed 3 nights in December 2017
Nice stay”
Nice well equipped spacious rooms with good view. Good parking. Near to Haram though ladies entrance is a bit far but the hotel provides shuttles at visiting times.
Reviewed January 07, 2018
Dear Abdulrahman, Thank you very much for the positive comment. It’s always encouraging when customers acknowledge the good work of our team. We look forward to seeing you again soon.
Responded March 27, 2018
Pullman Zamzam Madina
9.6
Exceptional
AZIZUR from Pakistan
Family with young children
Classic Room
Stayed 6 nights in July 2017
staff at front desk are courteous and kind. very co-operative to give early check in. we arrived from a long drive from Dammam and reached around 11am but we were given the room and so my wife and 5-Y”
we would always like to stay in this hotel as we are staying since last 03-Yrs. our family friends are also staying in this hotel on our recommendation and they are very happy with the services and the location. House keeping staff is very co-operative though take sometime to respond but all in all they are efficient in rendering their services. Keep it up Pullman !!!
Reviewed August 05, 2017
Dear Guest, Thank you very much for the positive comment. It’s always encouraging when customers acknowledge the good work of our team. We look forward to seeing you again soon.
Responded March 27, 2018
Pullman Zamzam Madina
8.8
Excellent
Nasra from Oman
Group
Superior room, 1 King size bed
Stayed 1 night in July 2016
Its a jewel, just loved it but have some reservation ”
I loved the hotel. The building, location, the room, the decor, the bed, the pillows, the food all were superb. Loved the size of the room. Location for man its perfect its just 5 minutes walk to the mosque unfortunately for women it could take you upto 15 minutes walk to reach female side of the prophets masjid.All in all its a beautiful hotel, however i was not happy with few things. 1, checking in took ages. We came from umra tired exhorted fasting that was the last thing i would like to see slow staff. Personally, I think the staff on the front desk need to be trained more to be able to cope with peak times. 2, I requested for iron first time didn't get it. Had to call again and then the staff send it over. 3,the worst part which I didn't like we had suhur and iftar and asked the restaurant to put the bill under our room. Unfortunately they didn't. This was to me a very unproffessional step. I had to tell the check out guys that i need to pay. He checked and told me nothing is mentioned. Yet I insisted on paying and paid. 4, the door cards so sensitive within few hours of checking in the cards were not functioning. When i asked the cleaners they called their leader to help me out unfortunately he was so rude and unpleasant on helping me. 5, Ac had a problem it didn't work well the room was hot i called someone came in God only knows what he pressed yet the ac didnot function well. I was annoyed never called again.6, no tooth brush in our bathrooms.7, nothing to keep on my door to stop the staff from disturbing us. 8, the hotel must look into the way the toilets are cleaned. Yet all these points i would highly recommend that you stay here its a beautiful hotel. Few things happen here and there but that should not stop you from staying here. Its s jewel.
Reviewed July 03, 2016
Dear Nasra, We very much appreciate your comments regarding your stay at ZamZam Pullman Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Also we are very sorry for the inconveniences you faced during your stay with us. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We look forward to seeing you again soon. Sincerely,
Responded March 27, 2018
Pullman Zamzam Madina
10.0
Exceptional
Corey from United States
Couple
Superior room, 1 King size bed
Stayed 3 nights in April 2016
Great stuff! ”
Me and my wife made umrah and our group had put us in the Harmony hotel. It was very subpar to say the least. So we booked this room and was very much pleased from the moment we walked in. The smell, the doorman and facilities was wonderful. We had a king bed and the room was very spacious. I plan to stay again upon my return in sha Allah.
Reviewed April 17, 2016
Dear Corey, We very much appreciate your comments regarding your stay at ZamZam Pullman Madina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely
Responded March 27, 2018
Pullman Zamzam Madina
2.8
MAIMOON from Singapore
Family with teens
Superior Room with City View (3 Adults)
Stayed 4 nights in March 2018
Pullman zamzam”
Cons: -Small, dusty n uncleaned old room. -very far from ladies section of Masjidin Nabawi -very little choice of food during bfast, we literally have to eat the same dishes for 4 days:( -hotel demanded additional 100Saudi Riyal during checkout as hotel tax
Reviewed March 08, 2018
Dear Mr. Maimoon, Thank you for taking the time to tell us about your experience at the ZamZam Pullman Madina. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. In regards to the ladies gate issue, we would like to take the opportunity to inform you that the Ladies Shuttle Bus service is available at the hotel for the 5 prayers and the 2 visits. Please accept our sincere apology and we appreciate the sharing of your concerns, and it is our hope that you give us the opportunity to better serve you in the near future.
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Pullman Zamzam Madina
10.0
Exceptional
Almoddather from Saudi Arabia
Family with young children
Classic Triple Room with View
Stayed 1 night in August 2018
Exceptional”
The room care
Reviewed August 22, 2018
Dear Mr. Almodather, Thank you for your great feedback and this gives us a pleasure of encouragement to do more better services to all our valuable guests.
Responded August 25, 2018
Pullman Zamzam Madina
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  • Excellent location
  • SAPTCO Bus Station Medina is within 1.43 km