Quality Hotel Mermaid Waters
Quality Hotel Mermaid Waters
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Superior King - Guestroom Quality Hotel Mermaid Waters
Superior King - Guestroom
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Lobby Quality Hotel Mermaid Waters
Lobby
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Swimming pool [outdoor] Quality Hotel Mermaid Waters
Swimming pool [outdoor]
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Swimming pool [outdoor] Quality Hotel Mermaid Waters
Swimming pool [outdoor]
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Very good
Location
7.7
See all 52 photos Quality Hotel Mermaid Waters
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Quality Hotel Mermaid Waters

Very good location
What's nearby?
Excellent
From 172 reviewsSee what guests said
8.1
/
10
Excellent service
8.4
Recommended by 92% of guests
Value for money8.3
Distance to city center2 km
Location rating7.7
Nearest airportGold Coast Airport (OOL)
Distance to airport15.7 km
  • Free Wi-Fi in all rooms!

  • Daily housekeeping

  • Bar

  • Shops

Room choices
8.2
Excellent
Room comfort & quality
This property is in high demand!Last booked a few minutes ago
Superior Family
Superior Family
...
  • Room size: 46 m²/495 ft²
  • Nature view
  • 2 single beds and 1 king be...
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Studio Family
Studio Family
...
  • Room size: 46 m²/495 ft²
  • Balcony/terrace
  • 2 king beds or 1 king bed a...
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Superior Spa
Superior Spa
...
  • Room size: 46 m²/495 ft²
  • Balcony/terrace
  • 2 king beds
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Superior King
Superior King
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 1 king bed
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Studio Twin Room
Studio Twin Room
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 2 single beds
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Studio triple
Studio triple
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 3 single beds
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Studio Spa Room
Studio Spa Room
...
  • Non-smoking
  • Shower
  • 2 king beds or 1 king bed a...
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Studio King
Studio King
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 1 king bed
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1 Bedroom Suite
1 Bedroom Suite
...
  • Room size: 70 m²/753 ft²
  • Non-smoking
  • 1 king bed
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Standard King
Standard King
...
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    More about Quality Hotel Mermaid Waters

    More about Quality Hotel Mermaid Waters

    An overview

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    Nearest essentials

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    What they offer

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    What's nearby

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    Real reviews from real guests

    Agoda Reviews (172)Booking.com Reviews (1068)
    8.1
    /
    10
    Cleanliness8.4
    Facilities8.1
    Location7.7
    Room comfort and quality8.2
    Service8.4
    Value for money8.3
    Provided by verified guests of Agoda
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    Showing 138 verified guest comments
    12345
    8.4
    Excellent
    Lin from Australia
    Solo traveler
    Studio King
    Stayed 1 night in September 2018
    A great place to stay”
    A great hotel to stay, clean, quiet and great customer service. The hotel is also in a nice location being within walking distance to shops and a major shopping centre.
    Reviewed October 02, 2018
    6.8
    Good
    Alex from Australia
    Couple
    Superior King
    Stayed 2 nights in September 2018
    Nice motel”
    Nice motel with attached restaurant and bar. Good parking. Restaurant is not cheap but there are several cheaper options over the road. In a curious location quite a way from the beach, casino and shopping centres (or the stadium we had to get to) but they arrange regular shuttles to most points of interest, run by a charming Italian lady from Sicily. Overall reasonable.
    Reviewed September 22, 2018
    8.4
    Excellent
    Hew from Malaysia
    Couple
    Studio King
    Stayed 1 night in June 2018
    Great Stay”
    Comfortable stay. Recommend
    Reviewed June 23, 2018
    10.0
    Exceptional
    Pierre from Australia
    Couple
    Studio Twin Room
    Stayed 1 night in April 2018
    Many times stayed here, always top”
    Location, super clean, friendly staff
    Reviewed April 23, 2018
    9.2
    Exceptional
    FANXIAN from Australia
    Couple
    Studio Twin Room
    Stayed 1 night in March 2018
    A pleasant stay”
    We stayed during Easter and this hotel is easy to find off the highway, offers plenty of parking and 5 mins drive to Pacific fair, not too far ( about 15-20mins) drive to quite a few beaches, room is quite, roomy and clean, generally speaking it's a good place to stay.
    Reviewed April 12, 2018
    7.6
    Very good
    Tony from Australia
    Couple
    Studio King
    Stayed 1 night in April 2018
    Tony&Khim”
    Good value, we were expecting a lot less as the price was relatively low compared to many others - but we were pleasantly surprised. Location was actually pretty much where we wanted to be, and there looks to be a decent pub/restaurant next door. Would definitely stay again.
    Reviewed April 08, 2018
    10.0
    Exceptional
    Paul from United Kingdom
    Family with teens
    Studio Twin Room
    Stayed 1 night in December 2017
    Staff were brilliant”
    Good location, nice pool, great staff
    Reviewed March 12, 2018
    10.0
    Exceptional
    Tracey from Australia
    Couple
    Superior King
    Stayed 2 nights in February 2018
    friendly staff, very helpful”
    beautiful clean room, comfortable bed to sleep in. fabulous restaurant nice and handy
    Reviewed February 05, 2018
    8.8
    Excellent
    Pierre from Australia
    Couple
    Superior King
    Stayed 3 nights in January 2018
    Good hotel, good food at tavern”
    Good breakfast, at tavern. Hotel have excellent staff, house keeping need to keep in mind customer request, and don't give excuse for not doing small request... Communication is the key
    Reviewed February 03, 2018
    4.8
    manish from Australia
    Couple
    Studio triple
    Stayed 1 night in January 2018
    Not worth the money”
    Stayed here for one night. Room was Spacious but dated. Nothing in minibar to drink or eat. Bathroom looked so dated and had weird smell in there. Not enough lighting in there as well. Lucky we were staying for only one night there.
    Reviewed February 03, 2018
    10.0
    Exceptional
    Nashmi from Singapore
    Couple
    Superior King
    Stayed 7 nights in December 2017
    great rooms”
    lovely spacious rooms
    Reviewed January 17, 2018
    8.4
    Excellent
    Huang from Taiwan
    Family with young children
    Studio Twin Room
    Stayed 1 night in January 2018
    Poor soundproof rooms”
    Very poor soundproof room, the guests next door were partying all night and we couldn't sleep at all!
    Reviewed January 15, 2018
    8.8
    Excellent
    Amy from Australia
    Group
    Superior Family
    Stayed 1 night in December 2017
    Good, however overpriced”
    Nice enough for one night, expensive over New Year’s Eve. Rooms look recently renovated which is lovely.
    Reviewed January 02, 2018
    8.0
    Excellent
    Jason
    Group
    Studio Family
    Stayed 1 night in October 2017
    friendly staff, very polite and courteous”
    we arrived late and they concierge on duty did every possible to get us in our room swiftly, nice rooms and good location.
    Reviewed November 02, 2017
    6.4
    Good
    Katie from Australia
    Family with young children
    Studio King
    Stayed 1 night in August 2017
    Not ideal for our family”
    The hotel was very clean and tidy but dated. Is attached to the loan star hotel and suitable for its patrons. We were passing through with a young family and whilst it was fine there was noisey late night arrivals and the pool area had booze bottles around it in the morning. Could do with an upgrade.
    Reviewed August 17, 2017
    9.6
    Exceptional
    Skye from Australia
    Couple
    Studio King
    Stayed 1 night in August 2017
    Exceptional”
    Great room for the price! All staff were friendly and buffet breakfast was amazing! Will definitely stay again
    Reviewed August 08, 2017
    6.0
    Dean from New Zealand
    Family with teens
    Studio Twin Room
    Stayed 2 nights in July 2017
    If it weren't for the staff, we'd give a higher rating”
    We had an ant problem, a mould problem, and a lack of general cleanliness problem. We didn't fuss about the uncleanness or the mouldy smell, however when ants marched out from under a pillow, we let the staff know. The staff (2 men in particular) were sultry and obviously found us annoying. The next morning another male staff member suggested my mother was a theif when asking for her bond back. (As aparently people tell them they put a bond down when they dont). The strange thing was being asked for a bond in the first place, when we paid in advance via credit card. The fact that they did not write a receipt for the $100 bond was also bizarre practice. This place needs a shake-up all round.
    Reviewed July 25, 2017
    10.0
    Exceptional
    Andrew from Australia
    Couple
    Studio King
    Stayed 3 nights in April 2017
    Great! ”
    Great location and clean functional rooms. The bar/restaurant downstairs was fantastic. We'll be back
    Reviewed July 15, 2017
    5.2
    Ariana from New Zealand
    Couple
    Studio King
    Stayed 1 night in March 2017
    Above average”
    The hotel smelled and you could hear everything and we had 3 different people knocking on our door
    Reviewed March 27, 2017
    8.8
    Excellent
    felicia from Indonesia
    Couple
    Studio King
    Stayed 1 night in February 2017
    Highly recommended”
    Love this hotel, we've been here twice so far and got no complaints. as we got a car, going around is easy as it is not far from surfers paradise, pacific fair and robina. nice place to relax as it is quiet
    Reviewed February 15, 2017
    Dear Felicia, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jimmy Sammut Front Office Manager
    Responded April 19, 2017
    Quality Hotel Mermaid Waters
    12345
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