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Interior view, Quay West Suites Melbourne in Melbourne
1 Bedroom Deluxe Apartment, 1 King or 1 Queen Bed, Floors 10 – 15, Kitchen Balcony - Guestroom, Quay West Suites Melbourne in Melbourne
a bath room with a tub and a swimming pool, Quay West Suites Melbourne in Melbourne
a living room filled with furniture and a projector screen, Quay West Suites Melbourne in Melbourne
a large swimming pool in a hotel room, Quay West Suites Melbourne in Melbourne
Swimming pool, Quay West Suites Melbourne in Melbourne
a machine that is sitting on a table in a room, Quay West Suites Melbourne in Melbourne

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9.0

Exceptional

4,080 reviews

4,080 reviews

Housekeeping4
View3
Breakfast2
See map
See map

9.6

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Southgate Arts and Leisure Precinct

40 m

Southgate Melbourne

50 m

Skyline view

60 m

American Rag Shop

60 m

Ticketmaster Service

100 m

Popular landmarks
Eureka Skydeck

260 m

National Gallery of Victoria

310 m

Block Arcade

560 m

SEA LIFE Melbourne Aquarium

790 m

Shrine of Remembrance

1.3 km

Closest landmarks
IBM Building

190 m

Yarra River

200 m

Riverland Bar

220 m

Arts Centre Melbourne

220 m

Flinders Street Railway Station

220 m

Quay West Suites Melbourne

26 Southgate Avenue, Southbank, Melbourne CBD, Melbourne, Australia, 3006 - See map

Make your best journey to Melbourne with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. It's centrally located in Melbourne CBD only 220 m from public transport, so that you'll have easy access to local areas. Don't leave before paying a visit to the famous Royal Botanic Gardens Victoria. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Sparkling clean

Located in heart of Melbourne

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

ALLSAFE

Your Health and Safety are our Absolute Priority

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."
Facilities

Airport transfer

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Swimming pool [indoor]

Fitness center

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Melbourne every 1 minutes on Agoda.com
Value for money8.5
Distance to city center0.5km
Location rating9.6
Nearest airportEssendon Airport (MEB)
Distance to airport12.0 km

Rooms available at Quay West Suites Melbourne

Exceptional
Room comfort & quality

9.3

2 Bedroom 2 Bath Deluxe Apartment, River View, King & Queen, Floors 10 – 15, Kitchen, Balcony
...
  • Room size: 100 m²/1076 ft²
  • River view
  • 1 king bed and 1 queen bed
Enter dates to see prices
2 Bedroom 2 Bathroom Premium Apartment, 2 King Beds, Large Kitchen, Floors 16 – 26, Balcony
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 1 king bed & 1 king bed or ...
Enter dates to see prices
3 Bedroom 2 Bath Premium Apartment, 2 Queen & 1 King, Large Kitchen, Floors 16 – 26, Balcony
...
  • Room size: 25 m²/269 ft²
  • River view
  • 3 king beds
Enter dates to see prices
2 Bedroom 2 Bathroom Superior Aparment, King & Queen, Floors 4 – 9, Kitchen, Balcony
...
  • Room size: 100 m²/1076 ft²
  • Outdoor view
  • 2 queen beds
Enter dates to see prices
Superior Suite
...
  • Room size: 52 m²/560 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Studio Room
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
1 Bedroom Deluxe Apartment, 1 King or 1 Queen Bed, Floors 10 – 15, Kitchen Balcony
...
  • Room size: 52 m²/560 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
1 Bedroom Deluxe Apartment, River View, 1 King or 1 Queen, Floors 10 – 15, Kitchen, Balcony
...
  • Room size: 25 m²/269 ft²
  • River view
  • 1 king bed or 1 queen bed
Enter dates to see prices
Studio Queen Bed
...
  • Room size: 36 m²/388 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
1-Bedroom Superior Suite
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed or 1 queen bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Quay West Suites Melbourne?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Quay West Suites Melbourne?

For those who wish to drive their own cars, Quay West Suites Melbourne has a car park right on site for maximum convenience. Parking is available for a fee of 35 AUD per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Melbourne with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Quay West Suites Melbourne?

Adults can enjoy breakfast offered with an additional charge of 35 AUD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Quay West Suites Melbourne?

Quay West Suites Melbourne features an on-site restaurant for your dining convenience.

Can special events be hosted at Quay West Suites Melbourne?

Audio-visual equipment service is offered to help your event go smoothly.

What is the smoking policy at Quay West Suites Melbourne?

Quay West Suites Melbourne does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Quay West Suites Melbourne?

The closest train, metro, or bus station is Flinders Street Railway Station, 220 m away from Quay West Suites Melbourne.

What restaurants are nearby Quay West Suites Melbourne?

Quay West Suites Melbourne’s neighborhood is Melbourne CBD which includes popular restaurants such as Chin Chin, Stalactites and Delhi Rocks.

What popular shopping places are close to Quay West Suites Melbourne?

Quay West Suites Melbourne is located in Melbourne CBD area which features shopping places such as Block Arcade, Melbourne Central and DFO South Wharf.

What are popular attractions near Quay West Suites Melbourne?

Quay West Suites Melbourne is located in Melbourne CBD area, which is famous for attractions such as Eureka Skydeck, National Gallery of Victoria and SEA LIFE Melbourne Aquarium.

What popular natural sightseeing spots are close to Quay West Suites Melbourne?

Quay West Suites Melbourne is located within Melbourne CBD, which makes it conveniently close to natural sights including Richmond Rowing Club, Mercantile Rowing Club and Melbourne Grammar Rowing Club.

See map

Explore the neighborhood

What people love about Quay West Suites Melbourne

  • 10

    Exceptional
    Cleanliness

    "Great location, fabulous staff, clean and comfy"

    Lindsay

    |

    3 December 2022

  • 10

    Exceptional
    Cleanliness

    "Super clean and plenty of room."

    Melissa

    |

    16 June 2022

  • 9.2

    Exceptional
    Location

    "Lovely hotel in amazing location Very comfortable beds."

    Tracy

    |

    21 March 2023

Overall rating:

9.1

Exceptional
184 reviews
Cleanliness
9.3
Facilities
8.7
Location
9.6
Read all reviews >
What travelers say they love:
Staff were helpful, room was clean.
Judy from Australia
Couple
More about Quay West Suites Melbourne

More about Quay West Suites Melbourne

Quay West Suites Melbourne

For travelers who want to take in the sights and sounds of Melbourne, Quay West Suites Melbourne is the perfect choice. Its convenient location right in the city center allows you more time to see all that Melbourne has to offer. Enjoy more possibilities on your vacation at Quay West Suites Melbourne, with its convenient location just 1.2 km from the Royal Botanic Gardens Victoria. Did you know? Flinders Street Railway Station is just 220 m away, putting you incredibly close to one of the city's transportation systems.
Enjoy all that Quay West Suites Melbourne has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Melbourne is made even more convenient with the taxi and car hire services available at the hotel. For those driving their own car, parking is available for guests.
Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. Cold evenings are even better than warm ones, when you can cozy up at the hotel's fireplace. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Quay West Suites Melbourne. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the hotel.
All guestrooms at Quay West Suites Melbourne provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service and air conditioning. Some rooms at Quay West Suites Melbourne are available with design features like a balcony or terrace. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker, instant coffee and instant tea are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


Dining and things to do

Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar and casino. At Quay West Suites Melbourne you can even have groceries delivered to your room with their convenient service.
Fill your days with the array of activities and facilities offered at Quay West Suites Melbourne. A relaxing end to every day is possible with a visit to the massage, hot tub and spa. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Got someone special waiting for you back home? Then easily pick up a memorable gift at the souvenir shops.


Around the property

An array of attractions are a must-see while visiting Melbourne. Cheer on the local team at Melbourne Cricket Ground (MCG) located 1.3 km away, or just buy some authentic gear and memorabilia to show your support. Be sure to stop by Eureka Skydeck located 260 m away, one of the most famous of all local landmarks.

Show less

Amenities and facilities

Excellent
Facilities

8.7

Most talked about facilities

Breakfast

5 mentions

Internet

5 mentions

Housekeeping

4 mentions

Swimming Pool

2 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Croatian
  • Dutch
  • Filipino
  • French
  • German
  • Greek
  • Hindi
  • Indonesian
  • Italian
  • Korean
  • Norwegian
  • Polish
  • Portuguese
  • Spanish
  • Thai
  • Vietnamese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Casino
  • Fitness center
  • Game room
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast service
  • Coffee shop
  • Grocery delivery
  • Kitchen
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [on-site]
  • Rental car
  • Taxi service
Available in all rooms
  • Accessible by elevator
  • Adapter
  • Air conditioning
  • Alarm clock
  • Baby cot (upon request)
  • Balcony/terrace
  • Bathrobes
  • Carpeting
  • Cleaning products
  • Closet
  • Coffee/tea maker
  • Desk
  • Dishwasher
  • DVD/CD player
  • Electric kettle
  • Extra long bed
  • Free bottled water
  • Full kitchen
  • Hair dryer
  • Heating
  • High chair
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Kitchenette
  • Linens
  • Microwave
  • Non-smoking
  • Pool facilities
  • Private bathroom
  • Radio
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Streaming service like Netflix
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Washing machine
  • Wine glasses

Food and dining

Breakfast options
  • American
  • Continental
  • Vegetarian
  • Gluten-free
Restaurants on site
Jarrah Restaurant
  • Cuisine: Australian
  • Menu: Buffet

Location

26 Southgate Avenue, Southbank, Melbourne CBD, Melbourne, Australia, 3006
Exceptional
Location

9.6

Airports
  • Essendon Airport (MEB)
    12.0 km 25 min drive
  • Melbourne Airport (MEL)
    20.1 km 28 min drive
Public transportation
  • Flinders Street Railway Station
    220 m
  • City Circle Tram
    640 m
Hospital or clinic
  • Collins St Medical Center
    500 m
Shopping
  • Block Arcade
    560 m
Convenience store
  • On-site
Cash withdrawal
  • ATM
    100 m 4 min walk

What's nearby

Popular landmarks
  • Eureka Skydeck
    260 m
  • National Gallery of Victoria
    310 m
  • Block Arcade
    560 m
  • SEA LIFE Melbourne Aquarium
    790 m
  • Shrine of Remembrance
    1.3 km
  • Royal Botanic Gardens Victoria
    1.3 km
  • Melbourne Cricket Ground (MCG)
    1.4 km
  • Queen Victoria Market
    1.7 km
  • Melbourne Museum
    1.9 km
  • Melbourne Zoo
    4.3 km
Nearby landmarks
  • Southgate Arts and Leisure Precinct
    40 m
  • Southgate Melbourne
    50 m
  • Skyline view
    60 m
  • American Rag Shop
    60 m
  • Ticketmaster Service
    100 m
  • Bloch Shop
    100 m
  • Chuan Spa
    130 m
  • State Theatre
    170 m
  • Hamer Hall
    180 m
  • Australian Music Vault
    180 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-in until23:59
  • Check-out from01:00
  • Check-out until11:00
  • Reception open until23:59
Getting around
  • Airport transfer fee70 AUD
  • Distance from city center0.5km
  • Travel time to airport (minutes)30
Extras
  • Breakfast charge (unless included in room price)35 AUD
  • Daily Internet/Wi-Fi fee0 AUD
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors26
  • Number of restaurants1
  • Number of rooms 100
  • Room voltage240
  • Year property opened1999
Parking
  • Daily parking fee35 AUD

Property announcements

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Quay West Suites Melbourne from real guests

Provided by verified guests of Agoda
9.1
/
10
Exceptional
Cleanliness9.3
Facilities8.7
Location9.6
Room comfort and quality9.3
Service9.4
Value for money8.5
High score for Melbourne
Rating
9+ Exceptional (58)
8-9 Excellent (39)
7-8 Very Good (16)
6-7 Good (1)
<6 Below Expectation (1)
Time of the year
Mar - May (25)
Jun - Aug (35)
Sep - Nov (24)
Dec - Feb (31)

Show reviews that mention 

Showing 115 verified guest comments
12345
10.0
Exceptional
Angelica from Philippines
Solo traveler
Studio Room
Stayed 1 night in August 2019

Everything was AMAZING!”

The service from the staff were excellent, always courteous and prompt. The room was huge and had some great amenities. My room was upgraded to a one bedroom which had a nice view of the Yarra River and the city. It was just simply wonderful! The breakfast had not much selections but was nonetheless still great, the staff were accommodating too. Also, the fruits were fresh and delicious! The pool was beautiful but the gym was really small. All in all, it was a perfect stay. Location is 10/10! Won't hesitate to come back.

Reviewed August 04, 2019

See room deals

Thank you for the review.

Responded January 16, 2020
Quay West Suites Melbourne
10.0
Exceptional
KEITH from Australia
Family with young children
1-Bedroom Superior Suite
Stayed 1 night in April 2021

Excellent Stay - We will be back”

Had a great time, COVID stay-cation. Room and hotel was fantastic. Definitely a great experience. Highly recommend for families, couples and singles. A 5 star experience. They staff were friendly and attentive, always with a sincere smile.

Reviewed April 19, 2021

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Thank you for the great review, we appreciate it.

Responded May 28, 2021
Quay West Suites Melbourne
10.0
Exceptional
Melissa from Australia
Couple
Superior Suite
Stayed 1 night in June 2022

Highly recommend ”

Staff were lovely and the room was great. Super clean and plenty of room. Will be staying there again.

Reviewed June 17, 2022

See room deals

Thanks for the review, apologies for our delay

Responded August 02, 2022
Quay West Suites Melbourne
10.0
Exceptional
Lori from Australia
Group
3 Bedroom 2 Bath Premium Apartment, 2 Queen & 1 King, Large Kitchen, Floors 16 – 26, Balcony
Stayed 1 night in February 2021

Gorgeous accommodation ”

Three couples came in for a City getaway and we had a fabulous time. Accommodation was well above expectations. Just stunning!

Reviewed February 07, 2021

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Thank you for the amazing review Lori, we are so pleased that you enjoyed your stay with us. Hope to see you again soon!

Responded February 09, 2021
Quay West Suites Melbourne
10.0
Exceptional
Tracy from Australia
Solo traveler
1 Bedroom Deluxe Apartment, 1 King or 1 Queen Bed, Floors 10 – 15, Kitchen Balcony
Stayed 3 nights in October 2019

Exceptional”

Wonderful, convenient location and spacious living space. Oh and the bed was very comfy!

Reviewed October 11, 2019

See room deals

Thanks Tracy, we are pleased you enjoyed your stay

Responded January 16, 2020
Quay West Suites Melbourne
9.6
Exceptional
Susan from Singapore
Solo traveler
1 Bedroom Deluxe Apartment, River View, 1 King or 1 Queen, Floors 10 – 15, Kitchen, Balcony
Stayed 1 night in January 2022

Can't beat the location”

Perfect spot for you to explore Melbourne. Would stay again.

Reviewed January 09, 2022

See room deals

Thank you for the amazing review Susan, we are so pleased that you enjoyed your stay with us. Hope to see you again soon!

Responded January 25, 2022
Quay West Suites Melbourne
9.2
Exceptional
Lucinda from Australia
Couple
Studio Room
Stayed 1 night in February 2022

Exceptional”

Great location. Convenient to NGV, Arts Centre, Flinders St, Fed Square and South bank. Spacious 1 bedroom apartment.

Reviewed May 19, 2022

See room deals

Thank you for the review, we are so pleased you enjoyed your stay with us and out fabulous location.

Responded May 31, 2022
Quay West Suites Melbourne
9.2
Exceptional
Stuart from Australia
Couple
Studio Room
Stayed 1 night in May 2021

Nice place”

No complaints. Excellent location and room. Friendly staff. Will return.

Reviewed May 18, 2021

See room deals

Thank you for the great review.

Responded May 28, 2021
Quay West Suites Melbourne
9.2
Exceptional
Gary from Australia
Couple
Studio Room
Stayed 2 nights in August 2019

Exceptional”

Staff were fantastic. Made our stay the best thanks

Reviewed January 04, 2020

See room deals

Thank you for the review and your comments.

Responded January 16, 2020
Quay West Suites Melbourne
8.4
Excellent
Judy from Australia
Couple
Superior Suite
Stayed 1 night in November 2020

Lovely, but overpriced”

We enjoyed our stay however the cost is more due to location as the hotel is looking a little dates. Duee to covid however, nothing was open. A little skimpy of items such as just one soap, minimal teabags/coffees etc, more so than other cheaper hotels we have stayed at. Staff were helpful, room was clean.

Reviewed November 22, 2020

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Hi Judy, thank you very much for taking the time and sending us your feedback, we really appreciate it. Due to COVID-19, unfortunately hotel operations have had to change and we're very sorry to hear your disappointment at our amenities. Your feedback has been shared with management and if you would like to speak to them further directly please do feel free to contact them on (03) 9693 6000, they would be happy to listen and discuss more. Thank you.

Responded November 25, 2020
Quay West Suites Melbourne
8.4
Excellent
Ka from Hong Kong SAR, China
Family with teens
Superior Suite
Stayed 7 nights in November 2019

Good Location!”

Very good location! The room is really big with kitchenware. The sofa bed is not ideal for sleeping, better to add an extra bed. Nice breakfast and good services.

Reviewed January 13, 2020

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Thank you for your feedback.

Responded January 16, 2020
Quay West Suites Melbourne
7.2
Very good
Wan from Australia
Solo traveler
Superior Suite
Stayed 2 nights in December 2021

Very good”

Amazing location, an apartment style hotel great for entertaining. The interiors are nicely designed however my unit was not as clean as I had hoped.

Reviewed December 11, 2021

See room deals

Hi Wan, Thank you so much for your review. We appreciate your feedback and will follow up with our housekeeping team. Kind regards, Jackie Porter

Responded December 14, 2021
Quay West Suites Melbourne
10.0
Exceptional
Minhui from China
Group
Stayed 5 nights in January 2012

great location, large room”

perfect location for dinning, shopping, and entertainment. Large living area in the room. Quay West Suites Melbourne is a stylish Southbank hotel set amongst the picturesque Southbank promenade, overlooking the Yarra River. A leisurely stroll from Melbourne's CBD and within walking distance to: Victorian Arts Centre and Hamer Hall Melbourne Theatre Company Southgate restaurant, dining, art and leisure precinct National Gallery of Victoria MCG, Etihad Stadium and AAMI Park Melbourne Aquarium Flinders Street Station Melbourne's Casino National Tennis Centre Rod Laver Arena

Reviewed June 30, 2012

See room deals

10.0
Exceptional
Eileen from Australia
Business traveler
Stayed 2 nights in March 2014

Lovely hotel ”

good location, clean and comfortable

Spent a couple of days in Melbourne for business and Quay West was perferctly located for me to attend meetings. Hotel was clean and comfortable and good value for money.

Reviewed March 12, 2014

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10.0
Exceptional
ANTHONY from Indonesia
Solo traveler
Stayed 4 nights in July 2018

Best Hotel in melbourne. ”

Quaywest is one of the hotel in melbourne that i love to stay. This hotel is very well maintain and the rooms are looking great (look much more well maintain and newer than most hotels in melbourne). Most other hotels in melbourne are looking old inside the rooms even the 5stars hotels

Reviewed July 23, 2018

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Thank you for the review , it is appreciated.

Responded July 24, 2018
Quay West Suites Melbourne
10.0
Exceptional
Szelee from United States
Family with young children
Stayed 1 night in May 2013

It was a great stay! Super helpful staff!”

Good location; spacious room; attentive staff

We were very happy about our stay at Quay West. Very good location; right next to a food court, so it was very easy to grab a morning coffee or some quick breakfast. Only a 5 min walk from fed square. The room is very spacious with a comfortable balcony. Very attentive and friendly staff. We left behind a travel bag in the room; and the staff offered to ship it back to us for free even though we were willing to pay for the postage.

Reviewed June 07, 2013

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8.3
Excellent
Caroleena from Malaysia
Family with young children
Stayed 3 nights in February 2013

High scores on all fronts”

Location right on Southbank, and just across the bridge from Fed Square and Flinders; spacious rooms, excellent service

We had a great 3 night stay. 2 points straight off the bat : they upgraded us from a studio unit to deluxe on arrival, and had the room ready for us at 11 am, way ahead of their 3 pm check in time. A double bonus since we had our 4 year old travelling with us, who was tired from being up at dawn to catch a flight. Location was fabulous -- right on the Southbank promenade with two bridges immediately adjacent. The first to Fed Square, the other directly to Flinders Station and the trams. The unit was beautifully appointed, with coffee and tea making facilities and a nice fridge. And it came complete not just with crockery and cutlery, but also lined bins, fresh tea towels and dishwash soap. TV's in both the living and bedroom so we could watch what we wanted while our son had his share of cartoons. A nice little balcony overlooking the square with spectacular views of the the Eureka. Bathhroom was spacious with both a shower and a bath, and three sets of towels, so we didn't have to ask for extras. There was a great food court right next door, with not a single fast food joint in sight, so our son had some excellent meal options on hand through the day. And lots of little restaurants and wine bars all down the stretch. We took a riverboat tour from the pier just in front of the hotel, which was a perfect way to spend the afternoon. And spent one afternoon walking down the riverbank to the Alexandra Gardens and the Royal Botanical Gardens, and another across the bridge to the Binnarung Marr park, which had a lovely playground for kids. Staff were friendly but discreet and very thoughtful, offering us newspapers and Melbourne maps upon arrival. Some friends came by to visit, and the staff were kind enough to arrange parking (for free) right in front of the hotel so they could come up to the unit for a short visit. Only drawback was nightly parking charge for our rental -- a whopping AUS 30 per night! Definitely going back, without

Reviewed February 18, 2013

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9.0
Exceptional
Emmy from United States
Solo traveler
Stayed 2 nights in December 2012

Excellent location”

Great location, great condition, clean, modern, fully equipped with appliances, washer/dryer

Wonderful stay, great location for both sides of the river. Just across the bridge from Flinders station and Federation Square /Melbourne visitors center. On free visitor shuttle route, adjacent to arts center, Southgate Harbour shops, restaurants, eateries, and just alittle further walk to the casino. Staff was friendly and helpful, free wifi would have made this the perfect stay.

Reviewed January 01, 2013

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10.0
Exceptional
Daryll from United States
Family with young children
Studio Room
Stayed 1 night in September 2016

Stay at quay west,Melbourne”

We had a lovely stay at quay west! The hotel is located on the south bank. And is in a perfect location to see many sites in downtown area. The staff was attentive and very helpful to our needs!

Reviewed October 04, 2016

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9.7
Exceptional
Dean from Australia
Couple
Stayed 3 nights in November 2011

great location with large well maintained rooms”

right on southbank walking distance from all the pubs, restaraunts and cafes

upon arrival we were greeted by very helpful staff. the room was very nice with everything you could possibly need including a washing machine and full kitchen. would recommend it to anyone wanting to stay in melbourne

Reviewed November 30, 2011

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