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Quay West Suites Melbourne

"Accommodation was well above expectations."

Lori - 7 February 2021
1 Bedroom Deluxe Apartment, 1 King or 1 Queen Bed, Floors 10 – 15, Kitchen Balcony - Guestroom Quay West Suites Melbourne
Swimming pool Quay West Suites Melbourne
 Quay West Suites Melbourne
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Quay West Suites Melbourne

26 Southgate Avenue, Southbank, Melbourne CBD, Melbourne, Australia, 3006 - See map
Free Wi-Fi
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to Eureka Skydeck
Within 260 m of property
See map
Popular landmarks
Eureka Skydeck 260 m
National Gallery of Victoria 310 m
Block Arcade 560 m
SEA LIFE Melbourne Aquarium 790 m
Shrine of Remembrance 1.3 km
Royal Botanic Gardens Victoria 1.3 km
Melbourne Cricket Ground (MCG) 1.4 km
Queen Victoria Market 1.7 km
Melbourne Museum 1.9 km
Melbourne Zoo 4.3 km
Nearby landmarks
Southgate Arts and Leisure Precinct 40 m
Southgate Melbourne 50 m
Skyline view 60 m
American Rag Shop 60 m
Ticketmaster Service 100 m
Bloch Shop 100 m
Chuan Spa 130 m
State Theatre 170 m
Hamer Hall 180 m
Australian Music Vault 180 m

9.6

Exceptional

Location rating score

Inside city center
Popular neighborhood
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
  • 230 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Melbourne

  • Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Melbourne every 27 minutes on Agoda.com
Value for money8.4
Distance to city center0.5km
Location rating9.6
Nearest airportEssendon Airport (MEB)
Distance to airport12.0 km

Rooms available at Quay West Suites Melbourne

Exceptional
Room comfort & quality
9.3
2 Bedroom 2 Bath Deluxe Apartment, River View, King & Queen, Floors 10 – 15, Kitchen, Balcony
...
  • Room size: 100 m²/1076 ft²
  • Balcony/terrace
  • 1 king bed and 1 queen bed
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3 Bedroom 2 Bath Premium Apartment, 2 Queen & 1 King, Large Kitchen, Floors 16 – 26, Balcony
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 3 king beds
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2 Bedroom 2 Bathroom Superior Aparment, King & Queen, Floors 4 – 9, Kitchen, Balcony
...
  • Room size: 100 m²/1076 ft²
  • Balcony/terrace
  • 2 queen beds
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2 Bedroom 2 Bathroom Premium Apartment, 2 King Beds, Large Kitchen, Floors 16 – 26, Balcony
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 1 king bed & 1 king bed or ...
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Studio Room
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 2 single beds
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Studio Queen Bed
...
  • Room size: 36 m²/388 ft²
  • Balcony/terrace
  • 1 queen bed
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Superior Suite
...
  • Room size: 52 m²/560 ft²
  • Balcony/terrace
  • 1 queen bed
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1 Bedroom Deluxe Apartment, 1 King or 1 Queen Bed, Floors 10 – 15, Kitchen Balcony
...
  • Room size: 52 m²/560 ft²
  • Balcony/terrace
  • 1 double bed
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1 Bedroom Deluxe Apartment, River View, 1 King or 1 Queen, Floors 10 – 15, Kitchen, Balcony
...
  • Room size: 25 m²/269 ft²
  • River view
  • 1 king bed or 1 queen bed
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1-Bedroom Superior Suite
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed or 1 queen bed
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Frequently asked questions

What time is check-in and check-out at Quay West Suites Melbourne?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Quay West Suites Melbourne?

Quay West Suites Melbourne is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 70 AUD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Quay West Suites Melbourne has a car park right on site for maximum convenience. Parking is available for a fee of 35 AUD per day. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Melbourne with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Quay West Suites Melbourne?

Adults can enjoy breakfast offered with an additional charge of 35 AUD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Quay West Suites Melbourne?

Quay West Suites Melbourne features an on-site restaurant for your dining convenience.

Can special events be hosted at Quay West Suites Melbourne?

Audio-visual equipment service is offered to help your event go smoothly.

What is the smoking policy at Quay West Suites Melbourne?

Quay West Suites Melbourne does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Quay West Suites Melbourne?

The closest train, metro, or bus station is Flinders Street Railway Station, 220 m away from Quay West Suites Melbourne.

What restaurants are nearby Quay West Suites Melbourne?

Quay West Suites Melbourne’s neighborhood is Melbourne CBD which includes popular restaurants such as tutto bene, Salsa's and Blue Train Restaurant and Cafe.

What popular shopping places are close to Quay West Suites Melbourne?

Shopping options in Quay West Suites Melbourne’s Melbourne CBD neighborhood include Block Arcade, Melbourne Central and DFO South Wharf.

What are popular attractions near Quay West Suites Melbourne?

Quay West Suites Melbourne is located in Melbourne CBD area, which is famous for attractions such as Eureka Skydeck, National Gallery of Victoria and SEA LIFE Melbourne Aquarium.

What popular natural sightseeing spots are close to Quay West Suites Melbourne?

Quay West Suites Melbourne is located in the Melbourne CBD area, which is famous for natural sightseeing destinations such as Richmond Rowing Club, Mercantile Rowing Club and Melbourne Grammar Rowing Club.

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Explore the neighborhood

What people love about Quay West Suites Melbourne

  • 8.4

    Excellent
    Breakfast

    "Nice breakfast and good services."

    Ka

    |

    13 January 2020

  • 9.2

    Exceptional
    Breakfast

    "Great fruit choice for breakfast"

    PingYang

    |

    24 December 2018

  • 10.0

    Exceptional

    "Oh and the bed was very comfy!"

    Tracy

    |

    10 October 2019

Property ranking|Compared to 3,100 Melbourne properties
See all rankings
Location score
9.6/10
Service score
9.3/10
Cleanliness score
9.3/10
Room comfort score
9.3/10
Better than
99
%
of Melbourne properties
Better than
99
%
of Melbourne properties
Better than
99
%
of Melbourne properties
Better than
99
%
of Melbourne properties
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Overall rating:

9.1

Exceptional
1,807 reviews
Cleanliness
9.3
Facilities
8.6
Location
9.6
Read all reviews >
What travelers say they love:
Staff were helpful, room was clean.
Judy from Australia
Couple
More about Quay West Suites Melbourne

More about Quay West Suites Melbourne

Situated on the banks of the Yarra River in Melbourne's vibrant south bank district, Quay West Suites Melbourne combines convenience with first class comfort. The property is within walking distance of pretty much anything to see and do in Melbourne and is surrounded by some of the city's best cafes, bars, and restaurants. Accommodation is provided by 99 fully self-contained apartments, complete with balconies offering views over the city. All have kitchens, laundry, and are stylishly furnished. The on site Jarrah restaurant serves a menu of contemporary Australian food for when you need a delicious bite. Guest may also enjoy facilities which include an indoor heated lap pool, gym, spa, and sauna. Without a doubt, Quay West Suites Melbourne is an excellent place of stay.

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Most talked about facilities

Breakfast

5 mentions

Internet

5 mentions

Housekeeping

4 mentions

Swimming Pool

2 mentions

What they offer

10.0

Exceptional

"All in all, it was a perfect stay."

Angelica

|

4 August 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Continental
Vegetarian
Gluten-free

Restaurants on site

Jarrah Restaurant
Cuisine:Australian
Menu:Buffet

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Quay West Suites Melbourne from real guests

Provided by verified guests of Agoda
9.0
/
10
Exceptional
Cleanliness9.3
Facilities8.6
Location9.6
Room comfort and quality9.3
Service9.4
Value for money8.4
High score for Melbourne
Rating
9+ Exceptional (49)
8-9 Excellent (39)
7-8 Very Good (15)
6-7 Good (1)
<6 Below Expectation (1)
Time of the year
Mar - May (24)
Jun - Aug (33)
Sep - Nov (22)
Dec - Feb (26)
Don't miss out!Users are booking a place in Melbourne every 27 minutes on Agoda.com
All guests (162)
All room types
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Show reviews that mention 

Showing 105 verified guest comments
12345
10.0
Exceptional
ANTHONY from Indonesia
Solo traveler
Stayed 4 nights in July 2018

Best Hotel in melbourne. ”

Quaywest is one of the hotel in melbourne that i love to stay. This hotel is very well maintain and the rooms are looking great (look much more well maintain and newer than most hotels in melbourne). Most other hotels in melbourne are looking old inside the rooms even the 5stars hotels

Reviewed July 23, 2018

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Thank you for the review , it is appreciated.

Responded July 24, 2018
Quay West Suites Melbourne
10.0
Exceptional
Rosamund from Australia
Couple
Studio Room
Stayed 2 nights in October 2015

Fantastic Hotel”

Staff, Location, Comfort

This hotel is fantastic. It is located on Southbank and is walking distance to everywhere. The room has everything you need including a kitchen basin, a microwave, a nespresso machine, and a bar fridge. The staff at the hotel are lovely and accommodating. I was thoroughly impressed by their warm and helpful customer service. I will definitely be back. Two thumbs up!

Reviewed October 05, 2015

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9.7
Exceptional
Karen from Hong Kong SAR, China
Group
Stayed 2 nights in April 2015

Perfect location to explore the best of Melbourne”

Location, Service with spacious rooms

Love it truly due to its location just nearby the Flinders train station and near to Yarra River. The rooms are very spacious and the security is well ensured. Must thank the staff in offering free wifi access for me in the 2 night stay during Easter. They are all helpful and pleasant.

Reviewed April 10, 2015

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8.3
Excellent
Jodie from Australia
Couple
Stayed 1 night in December 2014

Perfect location for ballet at State Theatre”

Location, adjoining rooms, bed size

Really enjoyed our first stay there & happy it was within a short walk of the State Theatre for my elderly mother & I. Aircon in one of our adjoining rooms didn't work (our fault we didn't report it until checkout) but disappointed that cafe/bar/restaurant all closed after the show so no after-show coffee & dessert available.

Reviewed December 27, 2014

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8.3
Excellent
David from Australia
Couple
Stayed 3 nights in October 2014

Great apartment hotel at Southbank”

location, staff performance, room size

We had a lovely stay at the Quay West. The staff were friendly and helpful. The size of the room was big with a kitchen, lounge room, good size bathroom, big balcony, and a good sized bedroom. The location was great right next to the Yarra river and many restaurants.

Reviewed October 17, 2014

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8.7
Excellent
John from Australia
Business traveler
Stayed 4 nights in June 2013

Walking distance to city great for meetings. ”

Staff very friendly. Close to city and casino. Very clean hotel and great customer service

We Always stay at the Quay West Southbank, great for business meetings close to cafes and restaurants. Valet service very prompt. Staff very efficient very polite and helpful. Recommend it. Waliking distance to casino and the city. Views to the Yarra River

Reviewed June 20, 2013

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9.3
Exceptional
Ping from Hong Kong SAR, China
Business traveler
Stayed 6 nights in April 2012

lovely hotel with great location”

price is reasonable the location is good staff are helpful the room is big

I required a river view room but the staff said that is not available for bookings through agent. but besides this, everything in the hotel looks fine, the staff the pools the gym and the rooms are nice. it is close to lots of restaurants. the walking to the casino and business district might be a bit long but still acceptable.

Reviewed February 28, 2013

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9.2
Exceptional
PingYang from China
Business traveler
Studio Room
Stayed 2 nights in December 2018

great fruit choice for breakfast”

great fruit choice for breakfast

Reviewed December 24, 2018

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Thank you for the review, we are pleased you enjoyed breakfast.

Responded January 14, 2019
Quay West Suites Melbourne
7.6
Very good
John from Australia
Couple
1 Bedroom Deluxe Apartment, 1 King or 1 Queen Bed, Floors 10 – 15, Kitchen Balcony
Stayed 2 nights in June 2018

Renovations”

The floor that we were staying on was being renovated and, the carpet was stuck down with masking tape. We had to be careful when coming in and out of the room not to trip over the lose ends of the carpet. Not very good.

Reviewed June 08, 2018

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Thank you for the review, I am sorry that you had to be careful with the carpet. I will personally follow up, thank you for letting us know.

Responded June 14, 2018
Quay West Suites Melbourne
7.6
Very good
Geraldine from Singapore
Family with young children
3 Bedroom 2 Bath Premium Apartment, 2 Queen & 1 King, Large Kitchen, Floors 16 – 26, Balcony
Stayed 3 nights in April 2018

satisfactory stay”

accommodation is slightly on the pricey side. decent view and location. just a few minutes walk away from flinders. 3 room apartment on the 19th floor is large and spacious. provides good amenities. comfortable stay overall. will recommend for families or groups with a budget to spare.

Reviewed May 14, 2018

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Thank you for the review, we are pleased you enjoyed your stay .

Responded June 14, 2018
Quay West Suites Melbourne
9.7
Exceptional
Katrin from Germany
Family with young children
Stayed 5 nights in July 2015

Fantastic Stay”

Great location, room and staff service

My 4 year old son and i stayed in a 1 bed apartment for 5 nights. Check in went quickly and our bags were waiting for us in the room. The apartment was exceptionally clean and spacious. The staff were very helpful, no task or amount of queries were a problem and were answered or sorted almost instantly even though it was a full house. The location is perfect. can walk to most things and just a stroll to the free tram lines at federation square.restaurants (and a food court) are plentiful within metres of the hotel.Highly recommend.

Reviewed July 14, 2015

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8.3
Excellent
Julian from Australia
Family with young children
Stayed 2 nights in May 2014

Great location and service”

Location, friendly and helpful staff and family focus

Wonderful central location - The hotel is centrally located to all the sights, shopping and activities we had planned for a weekend away. The friendly staff ensured our stay was enjoyable and memorable which was a pleasure as we were travelling with a toddler. The rooms were immaculate and clean. Great stay for families and business travellers.

Reviewed May 19, 2014

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8.3
Excellent
Riccardo from Australia
Business traveler
Stayed 5 nights in February 2014

very well appointed and well looked after by staff”

close to medical centre, casino for conferencing and train station including the stadiums.

Excellent , great value for money hotel. Very attentive staff. i was ill during the stay and was able to get to a medical centre next door (which should be advertised by hotel) room, was well set out and was a great size and had all the mod cons. the pool, spa and gym were excellent. i did not eat at hotel so i could not comment

Reviewed March 10, 2014

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9.3
Exceptional
RODNEY from Australia
Couple
Stayed 2 nights in December 2013

fantastic stay”

location, cleanliness and great helpful staff

we had a 1 bedroom suite and it was fantastic. the staff were very friendly. would definately stay there again and highly recommend it. location is fantastic and we could just walk everywhere from there.

Reviewed December 21, 2013

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9.3
Exceptional
Iris from New Zealand
Couple
Stayed 2 nights in August 2013

very relaxing, comfortable, convenient, ”

fully equipped kitchen, washing machine and drier, great views with 2 balconies

Most enjoyable, we were delighted with the service that we were given on arrival and other times; The suit more than met our expectations, not palatial but very very comfortable with great views. In-room wifi was no charge, room service was very quick, airport transport was provided.

Reviewed August 17, 2013

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8.7
Excellent
Julie from Australia
Business traveler
Stayed 4 nights in August 2013

Easy, comfortable and welcoming. ”

Price. The suite - layout and size, quality of fittings. Close to bustling Southbank restaurants.

Perfect. Very quiet private time there. Gym was good. Staff very friendly and welcoming. Room service meal, barramundi wasn't that good, very oily and not crisp but I made allowances cos it has to come up lift and may get soggy in that time. Flavour not that nice either. Would be hesitant to order room service next time.

Reviewed August 15, 2013

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8.3
Excellent
Sila from Indonesia
Solo traveler
Stayed 3 nights in August 2013

Excellent service staffs including housekeeping”

Warm, attentive staffs, complete kitchen washer/dryer, large comfortable unit

Value for money with a large self contained unit although shower room and shower door too small for large persons. Excellent and caring staffs who search for a taxi for me to go to the airport when no taxi could be called. Dedicated housekeeping who did an excellent job but declined the tip i left behind - only found similar experiences in Japan where tipping is not common. In summary: outstanding staffs. If they enlarged the shower and its door, i would give them the highest mark

Reviewed August 11, 2013

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8.0
Excellent
Louis from Australia
Couple
Stayed 1 night in July 2013

It was a very enjoyable”

Spa/pool location approachable staff

Me and my girlfriend had a wonderful night, such a great staff members made our stay enjoyable with complimentary wine and were very useful for activity tips. The pool room was so well designed and looked amazing, great for a morning swim.

Reviewed August 02, 2013

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10.0
Exceptional
Szelee from United States
Family with young children
Stayed 1 night in May 2013

It was a great stay! Super helpful staff!”

Good location; spacious room; attentive staff

We were very happy about our stay at Quay West. Very good location; right next to a food court, so it was very easy to grab a morning coffee or some quick breakfast. Only a 5 min walk from fed square. The room is very spacious with a comfortable balcony. Very attentive and friendly staff. We left behind a travel bag in the room; and the staff offered to ship it back to us for free even though we were willing to pay for the postage.

Reviewed June 07, 2013

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8.3
Excellent
Caroleena from Malaysia
Family with young children
Stayed 3 nights in February 2013

High scores on all fronts”

Location right on Southbank, and just across the bridge from Fed Square and Flinders; spacious rooms, excellent service

We had a great 3 night stay. 2 points straight off the bat : they upgraded us from a studio unit to deluxe on arrival, and had the room ready for us at 11 am, way ahead of their 3 pm check in time. A double bonus since we had our 4 year old travelling with us, who was tired from being up at dawn to catch a flight. Location was fabulous -- right on the Southbank promenade with two bridges immediately adjacent. The first to Fed Square, the other directly to Flinders Station and the trams. The unit was beautifully appointed, with coffee and tea making facilities and a nice fridge. And it came complete not just with crockery and cutlery, but also lined bins, fresh tea towels and dishwash soap. TV's in both the living and bedroom so we could watch what we wanted while our son had his share of cartoons. A nice little balcony overlooking the square with spectacular views of the the Eureka. Bathhroom was spacious with both a shower and a bath, and three sets of towels, so we didn't have to ask for extras. There was a great food court right next door, with not a single fast food joint in sight, so our son had some excellent meal options on hand through the day. And lots of little restaurants and wine bars all down the stretch. We took a riverboat tour from the pier just in front of the hotel, which was a perfect way to spend the afternoon. And spent one afternoon walking down the riverbank to the Alexandra Gardens and the Royal Botanical Gardens, and another across the bridge to the Binnarung Marr park, which had a lovely playground for kids. Staff were friendly but discreet and very thoughtful, offering us newspapers and Melbourne maps upon arrival. Some friends came by to visit, and the staff were kind enough to arrange parking (for free) right in front of the hotel so they could come up to the unit for a short visit. Only drawback was nightly parking charge for our rental -- a whopping AUS 30 per night! Definitely going back, without

Reviewed February 18, 2013

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