Quest Mont Albert Serviced Apartments
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8.3
Excellent
/10
(221 reviews)See what guests said
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8.3
Excellent
Location rating score
Excellent location
Parking
Available
  • Melbourne Cricket Ground10.92 km
  • Shrine of Remembrance11.89 km
  • Melbourne Museum12.04 km
  • Federation Square12.17 km
  • National Gallery of Victoria12.17 km
  • Old Melbourne Gaol12.5 km
  • State Library of Victoria12.52 km
  • Emporium Melbourne12.64 km
  • Melbourne Aquarium13.12 km
  • Queen Victoria Market13.29 km
  • 4-star Serviced apartment
    Free Wi-Fi

    Quest Mont Albert Serviced Apartments

    741-745 Whitehorse Road, Box Hill, Box Hill, Melbourne, Australia, 3128 - See map
    "Room is complete with facilities, including washing machine and dryer."
    Franz - 19 April 2017
    Excellent service
    8.3 rating for service
    Excellent cleanliness
    8.1 rating for cleanliness
    Very good comfort
    7.9 room quality and comfort
    Very good facilities on premise
    7.6 facilities on premise
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Balcony/terrace

    Cheaper than 98% of all properties in Melbourne in the last 24 hoursCompared to 6,619 Melbourne properties at Agoda for various dates
    Value for money8.0
    Distance to city center20.0 Km
    Location rating8.3
    Nearest airportEssendon Airport (MEB)
    Distance to airport20.9 km

    Rooms available at Quest Mont Albert Serviced Apartments

    7.9
    Very good
    Room comfort & quality
    2 Bedroom Executive Apartment
    2 Bedroom Executive Apartment
    ...
    • Room size: 100 m²/1076 ft²
    • Street view
    • 1 queen bed and 1 king bed
    Enter dates to see prices
    2 Bedroom Apartment
    2 Bedroom Apartment
    ...
    • Room size: 100 m²/1076 ft²
    • Street view
    • 2 single beds and 1 queen b...
    Enter dates to see prices
    Studio Executive Room
    Studio Executive Room
    ...
    • Room size: 40 m²/431 ft²
    • Nature view
    • 1 double bed
    Enter dates to see prices
    1 Bedroom Apartment
    1 Bedroom Apartment
    ...
    • Room size: 50 m²/538 ft²
    • Balcony/terrace
    • 1 queen bed
    Enter dates to see prices
    Studio Apartment
    Studio Apartment
    ...
    • Room size: 40 m²/431 ft²
    • 1 double bed
    Enter dates to see prices
    Room Two Bedrooms
    Room Two Bedrooms
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Room One Bedroom
    Room One Bedroom
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Room Assigned on Arrival
    Room Assigned on Arrival
    ...
    • Separate shower/bathtub
    Enter dates to see prices
    Standard Single
    Standard Single
    ...
      Enter dates to see prices
      Basic Single
      Basic Single
      ...
        Enter dates to see prices

        Frequently asked questions

        What time is check-in and check-out at Quest Mont Albert Serviced Apartments?

        Check-in is from 2:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to Quest Mont Albert Serviced Apartments?

        Quest Mont Albert Serviced Apartments is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of AUD 120. Just use the Let us know what you need section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Quest Mont Albert Serviced Apartments also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service. For those who wish to drive their own cars, Quest Mont Albert Serviced Apartments has a car park on site, as well as additional parking nearby if the first car park is full. Car parking is available for a fee of AUD 6 per day. Self-parking is conveniently available at the property. If you're looking for an easy way to get around Melbourne with private transportation, the hotel can arrange both taxis or car rental.

        What is the smoking policy at Quest Mont Albert Serviced Apartments?

        Quest Mont Albert Serviced Apartments does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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        Property ranking|Compared to 6,619 Melbourne properties
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        Room size
        73 sqm.
        Room comfort score
        7.9/10
        Cheapest price score
        Value for money score
        8.0/10
        Bigger than
        99
        %
        of Melbourne properties
        Better than
        98
        %
        of Melbourne properties
        Better than
        98
        %
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        Better than
        97
        %
        of Melbourne properties
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        More about Quest Mont Albert Serviced Apartments

        More about Quest Mont Albert Serviced Apartments

        9.2
        Exceptional

        "Very happy with our stay."

        Franz

        |

        19 April 2017

        Description

        Show less

        Most talked about facilities

        Housekeeping
        6 mentions
        Breakfast
        1 mention
        Car Park
        1 mention

        What they offer

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        Food and dining

        Breakfast options

        Continental

        Nearby restaurants

        Australian cuisine
        Australian cuisine
        Axil Cafe
        6.5 km Australian, Cafe
        Cocoa Patisserie
        6.8 km Australian
        The Orchard
        9.1 km Australian
        Asian cuisine
        Asian cuisine
        Madam Kwong's Kitchen
        1.7 km Asian, Chinese, Malaysian
        Celadon Thai Cafe
        5.1 km Asian, Thai
        The Palms
        6.1 km Asian
        Cafe
        Cafe
        Plantation
        1.7 km Cafe
        The French Lettuce
        9.8 km Cafe, French

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Reviews of Quest Mont Albert Serviced Apartments from real guests

        Overall rating
        8.3
        Excellent
        From 221 reviews
        8.7Service
        8.5Cleanliness
        8.3Location
        Agoda Reviews (72)Booking.com Reviews (149)
        Rating via Agoda7.9
        /
        10
        Cleanliness8.1
        Facilities7.6
        Location8.3
        Room comfort and quality7.9
        Service8.3
        Value for money8.0
        High score for Melbourne
        Rating
        9+ Exceptional (4)
        8-9 Excellent (11)
        7-8 Very Good (16)
        6-7 Good (9)
        <6 Below Expectation (7)
        Time of the year
        Mar - May (10)
        Jun - Aug (15)
        Sep - Nov (12)
        Dec - Feb (10)
        All guests (72)
        All room types
        All languages
        Showing 47 verified guest comments
        123
        10.0
        Exceptional
        Jeffrey from Australia
        Group
        2 Bedroom Apartment
        Stayed 1 night in December 2019

        Great value, lots of space”

        We got the 2 bedroom apartment, there was plenty of room, complete with facilities. Room was clean and staff were friendly. It is conveniently located near a tram stop and only 5 min walk to the train station.

        Reviewed January 02, 2020

        Thank you for taking the time to write us a review! It's wonderful to hear you enjoyed the space, the staff and the location. We do our best to ensure every guest is as comfortable as possible! Hope to see you again soon! Warrm Regards, Quest Mont Albert Team

        Responded January 04, 2020
        Quest Mont Albert Serviced Apartments
        8.8
        Excellent
        Dennis from Australia
        Family with young children
        1 Bedroom Apartment
        Stayed 1 night in January 2019

        Accessible, Clean, Relaxing”

        Staycation in January 2019 with my family; booked on Agoda for $144 1-br serviced apartment. Upon arrival the friendly male receptionist politely insistent he couldn't place us (wife, me, and 2 kids) in a single-bedroom apartment and recommended we upgrade to a spacious 2-br apartment for extra $70. We obliged. Pros: - spacious - very clean - functional amenities - good air conditioning - very comfy beds - good for business trips (see Con on Wi-Fi) - access to public transpo, shops (Westfields Doncaster) Cons: - Small gym - Nothing much to do for kids (will require venturing to nearby shopping centres) - Fast but intermittent wi-fi connection (quite frustrating if you're on VPN working) Overall, it was a pleasant experience and would recommend this for short stays in Victoria.

        Reviewed January 28, 2019

        Dear Dennis, Thank you very much for taking the time to review your stay with us. I am very pleased to hear that our staff made your experience pleasant and that you enjoyed our facilities during your stay. In regards to the WiFi, we apologize for any inconvenience caused by the intermittent speed. We are working on this issue and appreciate your feedback. If you come back to us and have any special requests, please contact us directly to make sure you receive the best possible rate and you get everything you need during your stay. Our friendly reception staff will also be able to suggest some fun options to entertain the kids too! It was a pleasure to have you here. We are looking forward to seeing you again! Kind regards, Quest Mont Albert team

        Responded February 10, 2019
        Quest Mont Albert Serviced Apartments
        9.2
        Exceptional
        Paul from New Zealand
        Couple
        1 Bedroom Apartment
        Stayed 7 nights in November 2018

        Great Apartment”

        Outstandingly roomy apartment with all facilities and well services by cheerful staff

        Reviewed November 22, 2018

        Dear Guest, Thank you very much for sharing your review and for choosing Quest Mont Albert. We really appreciate the kind words and positivity! It was a pleasure to have you here. If you’re traveling to our area again soon, please do not hesitate to contact us. We are looking forward to seeing you again! Kind regards, Quest Mont Albert team

        Responded December 06, 2018
        Quest Mont Albert Serviced Apartments
        6.0
        Matt from Australia
        Family with young children
        1 Bedroom Apartment
        Stayed 1 night in September 2018

        beds below par”

        to pay for a room for 2 adults and 2 children could sleep and then to recieve a cot for a 3 year old is dissapointing. having travelled from Sydney by car i stay in lesser know accomadations with both double bed and a single bed for our son. just really un happy with that, should of paid for the cheaper room and hired the cot at less of a rate.

        Reviewed October 02, 2018
        9.6
        Exceptional
        Varadarajulu from Australia
        Couple
        2 Bedroom Apartment
        Stayed 4 nights in June 2017

        Clean and Friendly Apartment”

        I have been staying in this Apartment for part 3 years and the quality and cleanliness of the Apartment are getting better and better. Strongly will recommend this Apartment.

        Reviewed June 22, 2017

        Thank you choosing to stay at Quest Mont Albert (Box Hill). It is always a pleasure having you stay with us and we look forward to seeing you back again soon!

        Responded July 18, 2017
        Quest Mont Albert Serviced Apartments
        9.2
        Exceptional
        Franz from Australia
        Family with young children
        2 Bedroom Apartment
        Stayed 1 night in April 2017

        Apartments were big and clean”

        Very happy with our stay. 2-bedroom apartments are large and clean. Room is complete with facilities, including washing machine and dryer. Tram stop is metres of the lobby and train station is a 5-minute walk away.

        Reviewed April 19, 2017

        Thank you choosing to stay at Quest Mont Albert (Box Hill). We love our proximity to Box Hill CBD and glad to hear that you enjoy it too! It is always a pleasure having you stay with us and we look forward to seeing you back again soon!

        Responded July 18, 2017
        Quest Mont Albert Serviced Apartments
        7.6
        Very good
        Natasha from Australia
        Family with teens
        1 Bedroom Apartment
        Stayed 2 nights in April 2017

        Good but attention required”

        We booked a 1 bedroom apartment with an additional bed...the sofa. I received a call to confirm the room the day before, reconfirming that there was the additional bed. However when we arrived and pulled out the sofa we found that the bed was not made nor was there any linen left in the room. We had to ring the call centre to get them to bring the linen up which did occur with the additional towels also. The Sofa bed itself was terrible I basically slept on a bed of springs. The second night the receptionist provided me with an additional bed cover that we used in conjunction with 2 additional blankets to provide some comfort from the springs. The rest of the stay was pleasant though.

        Reviewed April 18, 2017

        Hi Natasha, Thank you for staying with us and providing us with your valuable feedback. I'm happy to report that we are currently undergoing a large refurbishment which includes brand new high quality sofa beds as well as new bedding. We look forward to having you back again to showcase the exciting changes!! Thanks Natasha!

        Responded July 18, 2017
        Quest Mont Albert Serviced Apartments
        6.0
        Rex from Australia
        Group
        2 Bedroom Apartment
        Stayed 2 nights in August 2016

        reasonable”

        Good room.

        Reviewed August 15, 2016
        8.4
        Excellent
        Yuchuan from Australia
        Family with teens
        2 Bedroom Apartment
        Stayed 3 nights in July 2016

        Good location and service.”

        Good location and service.

        Reviewed August 03, 2016

        Hi Yuchuan, Thank you for your stay and review! We're glad that you enjoy our location with close proximity to Box Hill CBD, and the 109 Box Hill Tram. We look forward to seeing you back again soon!

        Responded July 18, 2017
        Quest Mont Albert Serviced Apartments
        6.8
        Good
        anna from Australia
        Solo traveler
        1 Bedroom Apartment
        Stayed 1 night in August 2015

        I had to travel for medical reasons so my family were able to stay close to me, for support.”

        I had to travel for medical reasons so my family were able to stay close to me, for support.

        Reviewed July 25, 2016

        Hi Anna, Thank you for staying with us and taking the time to provide us with your feedback! We are always happy to assist those attending the Box Hill or Epworth Eastern Hospital. If you ever need us, we'll be here for you. Thank you again!

        Responded July 18, 2017
        Quest Mont Albert Serviced Apartments
        6.8
        Good
        Rex from Australia
        Group
        2 Bedroom Apartment
        Stayed 1 night in April 2016

        Good Stay”

        All pk

        Reviewed April 06, 2016

        Hi Rex, Glad to hear you enjoyed your stay at Quest Mont Albert (Box Hill). It was a pleasure having you stay here and we look forward to seeing you back again soon! Thank you!!

        Responded July 18, 2017
        Quest Mont Albert Serviced Apartments
        6.8
        Good
        Keith from Australia
        Couple
        2 Bedroom Apartment
        Stayed 1 night in April 2016

        Great bed ”

        Cockroach crawling over table when we walked in to room

        Reviewed April 05, 2016
        7.3
        Very good
        Michael from Australia
        Solo traveler
        1 Bedroom Apartment
        Stayed 11 nights in December 2015

        A handy place to stay”

        Location, the facilities, and the good bed.

        It was just what I needed as a base for doing things in the area.

        Reviewed January 11, 2016
        5.7
        Yan from Hong Kong
        Solo traveler
        1 Bedroom Apartment
        Stayed 6 nights in December 2015

        my stay in melbourne ”

        room size

        it's just an OK experience for my 7 days stay... house keeping was really so so as the bathroom utilities were refilled every day and some used and left over pack was there when I arrived. no services on sunday is also not appreciated. definitely over-charging and overrated.

        Reviewed January 08, 2016
        7.3
        Very good
        Yeong from Malaysia
        Family with young children
        2 Bedroom Apartment
        Stayed 1 night in December 2015

        Good, but no air conditional in the room!”

        Clean, location

        It is good! Thanks

        Reviewed January 02, 2016
        8.3
        Excellent
        Yizhong from Singapore
        Solo traveler
        1 Bedroom Apartment
        Stayed 2 nights in November 2015

        Great value, good location”

        The staff are friendly, helpful.

        Great

        Reviewed December 02, 2015
        8.3
        Excellent
        Sheng from Australia
        Group
        2 Bedroom Apartment
        Stayed 1 night in November 2015

        a good Serviced Apartmen”

        Value for Money, Staff Performance and Location
        Reviewed November 26, 2015
        5.7
        Helen from Australia
        Family with teens
        2 Bedroom Apartment
        Stayed 3 nights in October 2015

        Average apartments ”

        Most staff were helpful

        Firstly we got a call the night before due to arrive to say there was a problem with the accommodation, and that they were trying to find us accommodation elsewhere or down grade us to a 1 bedroom. We were told that there was a problem with the room, however we found out later that they had just overbooked. There was a terrible sewerage smell in the apartment coming from one of the bathrooms. The kitchen floor and entrance to veranda had not been cleaned and mopped they had left a disgusting sponge in the kitchen expecting us to use that. In saying all that the staff did go out of their way to fix any problems or get the room re-cleaned however it's not their fault that the accommodation is over rated. I would consider this a 3-3.5 star accommodation. Would I stay here again, no I'm too fussy. However if you a family on a budget, it's okay I guess. My only other comment would be that it is not close to any shops or cafe/restaurants not within walking distance anyway.

        Reviewed November 03, 2015
        9.0
        Exceptional
        M from Malaysia
        Business traveler
        1 Bedroom Apartment
        Stayed 5 nights in October 2015

        very good location and room is very clean and tidy”

        Room idea for busy taveler with all amenities
        Reviewed October 18, 2015
        7.7
        Very good
        Kim from Malaysia
        Family with young children
        2 Bedroom Apartment
        Stayed 2 nights in September 2015

        worth for money”

        reasonable price, clean, good environment for family

        price is reasonable, friendly staff, rooms are clean, free car park, good place to stay for a family with young children if you have a car, or you can take tram which is walking distance.

        Reviewed September 08, 2015
        123
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        Quest Mont Albert Serviced Apartments
        |Very good 7.9
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        • Excellent location
        • Melbourne Cricket Ground