Radisson On Flagstaff Gardens Hotel
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8.8
Excellent
/10
(2416 reviews)See what guests said
See map
8.4
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
  • Queen Victoria Market390 m
  • Emporium Melbourne710 m
  • State Library of Victoria820 m
  • Old Melbourne Gaol890 m
  • Melbourne Aquarium1.18 km
  • Federation Square1.42 km
  • Melbourne Museum1.56 km
  • National Gallery of Victoria1.85 km
  • Melbourne Cricket Ground2.62 km
  • Shrine of Remembrance2.71 km
  • Free Wi-Fi

    Radisson On Flagstaff Gardens Hotel

    380 William Street, Melbourne, Victoria 3000, Australia, Melbourne CBD, Melbourne, Australia, 3000 - See map
    "Great location , close to the Queen Vic market and short walk to Melbourne central & other sites ."
    Gary - 23 May 2018
    Excellent cleanliness
    8.8 rating for cleanliness
    Excellent service
    8.6 rating for service
    Excellent comfort
    8.5 room quality and comfort
    Fantastic breakfast
    85% positive mentions
    • 200 meters to public transportation

    • Located in heart of Melbourne

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Sauna

    Property ranking|Compared to 6,166 Melbourne properties
    See all rankings
    Room comfort score
    8.5/10
    Service score
    8.6/10
    Cleanliness score
    8.8/10
    Review score - Australia
    8.5/10
    Better than
    99
    %
    of Melbourne properties
    Better than
    98
    %
    of Melbourne properties
    Better than
    98
    %
    of Melbourne properties
    Better than
    97
    %
    of Melbourne properties
    Value for money8.0
    Location rating8.4
    Nearest airportEssendon Airport (MEB)
    Distance to airport10.6 km

    Rooms available at Radisson On Flagstaff Gardens Hotel

    8.5
    Excellent
    Room comfort & quality
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 28 m²/301 ft²
    • Park view
    • 1 king bed
    Enter dates to see prices
    Superior Room
    Superior Room
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Standard Room
    Standard Room
    ...
    • Room size: 23 m²/248 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    Deluxe Room with Park View
    Deluxe Room with Park View
    ...
    • Room size: 25 m²/269 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
    Standard Twin Room
    Standard Twin Room
    ...
    • Non-smoking
    • Shower
    • 2 single beds
    Enter dates to see prices
    Deluxe Park View Room
    Deluxe Park View Room
    ...
      Enter dates to see prices
      Business Class Room
      Business Class Room
      ...
      • Shower
      Enter dates to see prices
      Premium Park View Room
      Premium Park View Room
      ...
      • Shower
      Enter dates to see prices
      Run of House
      Run of House
      ...
      • Shower
      Enter dates to see prices

      What people love about Radisson On Flagstaff Gardens Hotel

      • 9.2
        Exceptional
        Location

        "Has a good location,so convenient to go to city center and ."

        gonglin

        |

        21 February 2018

      • 9.6
        Exceptional

        "Well furnished rooms."

        Kaye

        |

        5 December 2016

      • 9.2
        Exceptional
        Breakfast

        "The breakfast buffet is also good."

        gonglin

        |

        21 February 2018

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      More about Radisson On Flagstaff Gardens Hotel

      More about Radisson On Flagstaff Gardens Hotel

      9.6
      Exceptional

      "A nice cozy place."

      keam H.

      |

      26 January 2018

      An overview

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      Most talked about facilities

      Housekeeping
      58 mentions
      Breakfast
      28 mentions
      Internet
      25 mentions
      Food & Dining
      12 mentions

      What they offer

      10.0
      Exceptional

      "We walked everywhere from this hotel, and took the free tram..."

      Shi M.

      |

      7 October 2018

      View all reviews
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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Food and dining

      Breakfast options

      Continental

      Restaurants on site

      Hq's on William
      Cuisine:Asian, Local, Grill/BBQ
      Menu:Buffet

      Nearby restaurants

      Australian cuisine
      Australian cuisine
      HQ's On William
      20 m Australian, Gluten Free
      Brother Thomas
      60 m Australian, Cafe, Gluten Free
      Operator 25
      90 m Australian, Cafe
      Asian cuisine
      Asian cuisine
      GJ's Grill
      130 m Asian, Filipino
      Little Chef
      130 m Asian, Chinese
      Delicious Asian Cuisines & Pho
      320 m Asian, Vietnamese
      Gluten Free
      Gluten Free
      Movida Aqui
      490 m Gluten Free, Mediterranean, Spanish
      +39 Pizzeria
      620 m Gluten Free, Italian, Pizza
      Merchant
      860 m Gluten Free, Italian

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Property's guest policies

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      Some helpful facts

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      Reviews of Radisson On Flagstaff Gardens Hotel from real guests

      Overall rating
      8.8
      Excellent
      From 2416 reviews
      Provided by verified guests of
      Agoda Reviews (519)Booking.com Reviews (1897)
      Rating via Agoda8.3
      /
      10
      Cleanliness8.8
      Facilities8.2
      Location8.4
      Room comfort and quality8.5
      Service8.6
      Value for money8.0
      High score for Melbourne
      Rating
      9+ Exceptional (126)
      8-9 Excellent (141)
      7-8 Very Good (140)
      6-7 Good (40)
      <6 Below Expectation (28)
      Time of the year
      Mar - May (99)
      Jun - Aug (152)
      Sep - Nov (109)
      Dec - Feb (115)
      All guests (519)
      All room types
      All languages

      Show reviews that mention 

      Showing 475 verified guest comments
      12345
      8.4
      Excellent
      WAYNE from Australia
      Couple
      Superior Room
      Stayed 2 nights in December 2018

      Disappointed”

      When booked was supposed to get a microwave in the room and a room on a high floor and we got neither. I wanted to report an issue at 4pm on second day so I called reception only to get a machine. I left a message and I never received an answer from the hotel.

      Reviewed January 01, 2019
      9.2
      Exceptional
      Adrienne from Australia
      Couple
      Stayed 3 nights in July 2018

      Location, Price & Cosy”

      Liked the location opposite Flagstaff Hill Park which meant we got a lot of natural light in our corner room Also adjacent to Queen Victoria Markets Bed was very comfy Heater/aircon was efficient Check in/out very efficient Well supplied with toiletries Good lighting Reasonably sound-proof room Appreciated earlier check in Didn't eat here so can't comment re food Bathroom quite small and kept knocking elbow on oddly placed metal toilet roll holder (Rm 420) Not 5 Star but good value for money. Would stay again.

      Reviewed July 18, 2018
      8.4
      Excellent
      Lau from Malaysia
      Family with young children
      Stayed 2 nights in June 2018

      Enjoyed our stay in Radisson and excellent customer service ”

      We stayed for 2 nights in Radisson. Check in was fast and received a great customer service by Andy ( not sure if i spelled his name correctly but he is from Indonesia ) He explained everything in details, and also telling us where or what to do in Melbourne. Hence, I think he deserves a compliment. Room is clean, good size and the bed is very comfortable. Breakfast is good but can be better with more variety. Air port and City shutter is just next to it. In short, it is recommended to stay in Radisson.

      Reviewed June 12, 2018
      9.2
      Exceptional
      Caiqin from Singapore
      Couple
      Standard Room
      Stayed 2 nights in September 2016

      Nice hotel w facilities and good spread of breakfast”

      It does not have many restaurants nearby and we walked around 20 mins from Southern Cross station. Unfortunately it rained a lot during our trip so the location of the hotel made it inconvenient for us. For the price we paid, it is value for money because of the wide spread breakfast! You also get a barista making your morning coffee! And at night, since the shops in Melbourne closed early and there is nothing to do, the facilities (gym jacuzzi and steam room) comes in handy!. Please do visit the Jacuzzi as you get a good night view of the city while relaxing!

      Reviewed September 24, 2016
      9.0
      Exceptional
      JINGXIANG from Singapore
      Couple
      Stayed 2 nights in December 2014

      Excellent location, Superb service”

      Service, Location, Comfort

      Service is excellent. Attentive and helpful staff. Room is modern and well equippied. Comfortable bed, effective climate system. Hotel is within free tram zone (wef 01 Jan 2015), hop on to tram and can access main attractions easily. Victoria Market is just next door. Do note however, Carpark is out-sourced to a nearby Wilson Parking (unless you go for valet parking service). Overall, very satisfied.

      Reviewed January 03, 2015
      10.0
      Exceptional
      Brooke from Australia
      Family with teens
      Stayed 2 nights in December 2013

      Excellent Hotel. Would highly recommend to anyone.”

      Staff, location, comfy large room and bathroom

      Loved our stay at the Radisson on Flagstaff Gardens Hotel. I highly recommend it. The staff were all excellent and attentive. Nothing too much trouble. restaurant was good also. We would definitely stay here again if we got another great deal like we did on Agoda.

      Reviewed February 28, 2014
      8.3
      Excellent
      Richard from Australia
      Couple
      Stayed 7 nights in December 2013

      nice hotel in good area”

      Good Location, Nice Rooms, Good Value

      The hotel is a short 20-25min taxi ride from Melbourne Airport. It is on the northern part of the city within a few minutes walk of QV markets and about a 10 minute walk to Melbourne Central although Flagstaff train station is almost just across the road which is open on week days and can take you around the city, or the normal and free tram are just around the corner too. I stayed here as i wanted a reasonably priced good hotel in the city and it fulfilled all that, it is nice and clean with nice staff, a good hotel to stay in.

      Reviewed January 11, 2014
      8.7
      Excellent
      John from Singapore
      Couple
      Stayed 1 night in December 2013

      Convenient hotel”

      Convenience, Clean, Modern

      It was a good stay as the hotel is convenient (next to Queen Victoria Market). Also there are a few parking available next to the hotel. The hotel rooms were also quite modern and clean with newly furbished toilets. Overall a good stay.

      Reviewed December 28, 2013
      8.0
      Excellent
      KIEM from Singapore
      Couple
      Stayed 4 nights in October 2013

      great”

      friendly staff, free wifi, near QVM

      Friendly local staff, smiley and informative. Assisted us with directions. Free sauna, gym for hotel guests. Room clean and comfy, free wifi, large baths, big bed, plenty of space. Will stay there again

      Reviewed November 11, 2013
      8.3
      Excellent
      CJ from Singapore
      Couple
      Stayed 8 nights in August 2013

      Nice comfy stay”

      clean room, good location, friendly staffs

      Room was of decent size for 2 people, was cleaned everyday and items in room were topped up daily. Our room was next to a construction site and was slightly noisy from 6:30 - 7am period, after which it's quiet down. Wasn't a big issue if you go out early or is a heavy sleeper. Hotel is less than 5 min walk from Queen Victoria Market, and the free city circle tram is just mins away from hotel. Skybus hotel transfer also stop right at the door step, very convenience.

      Reviewed September 12, 2013
      9.7
      Exceptional
      Bony from New Zealand
      Solo traveler
      Stayed 2 nights in July 2013

      Excellent rooms, friendly staff”

      Helpful staff, park view room upgrade, spa on rooftop

      Stay was very comfortable and hotel is well worth the money. The staff were very helpful and even offered me a helicopter ride to see the Great Ocean Road for less than $200. They even upgraded my room on request. It is very central and will stay again.

      Reviewed August 01, 2013
      8.0
      Excellent
      Anton from Indonesia
      Family with young children
      Stayed 3 nights in July 2013

      Nice and comfortable, strategic location”

      Clean, comfort, friendly staff

      It's a pleasant holiday staying in this hotel.... Walking distance to Queen Victoria Market, where you can find various things from food to souvenir Close to public transport and free shuttle tram to going around the city centre of Melbourne

      Reviewed July 16, 2013
      8.0
      Excellent
      fock from Malaysia
      Group
      Stayed 3 nights in December 2012

      Clean rooms, close to Victoria Markets”

      Good service, clean & spacious rooms, free internet

      Loved proximity to VM for daily purchase of fresh fruits. Loved the friendly staff and maintenance of clean rooms. Loved the reception who was very helpful in giving information. Loved how room service was very efficient (toothbrush & bedroom slippers were upon request) Has a very basic healthclub with a view of the park However, not much restaurants nearby and to walk to city center/shops will take awhile as it is situated at the edge of city.

      Reviewed January 10, 2013
      8.0
      Excellent
      Achilles from Philippines
      Couple
      Stayed 3 nights in September 2012

      Great location and friendly staff”

      Location is good and they have free wifi in the whole building advantage for us businessman

      I had a wonderful stay in radisson flagstaff because they just dont offer free internet but also they offer a late check out until 6pm.the employees are very helpful with us. Next time i visit melbourne surely ill stay in radisson flagstaff.

      Reviewed September 19, 2012
      8.0
      Excellent
      Ho from Australia
      Family with teens
      Stayed 3 nights in January 2012

      Great hotel and service”

      Customer service of staff

      The hotel is located near the business dictrict of the city, with a very safe and quiet environment. The best feature of the hotel is its super friendly staff. They were very helpful during the whole stay and provided a lot of recommendations in terms of things to do, and places to eat. The rooms are quite spacious and clean. Although the hotel is very close to Flagstaff train station, the station is closed during weekends, which makes the next closest train station a 15 minute walk.

      Reviewed June 02, 2012
      9.7
      Exceptional
      Edick from Australia
      Couple
      Stayed 1 night in August 2011

      great location great staff super location”

      cleaness, location, friendly staff, good size rooms

      i have to say this hotel was simply great, clean , super fast and friendly service, goood resturant, location was great right across the huge gorgeous park, and scroll away from city major shopping center and entertaiment. i for sure stay there again with no hesitation. rooms very good size , great bed, and huge bathrooms and super clean.

      Reviewed August 24, 2011
      8.3
      Excellent
      lai from Hong Kong
      Business traveler
      Stayed 3 nights in December 2010

      Good Customer Service Hotel”

      very attentive service
      location a bit remote from shops and restaurants

      The hotel is well-equipped and provides free internet service. Staff is very helpful and they are able to help you at all times. Good gym and spa facilities. However, some noise at night if you stay in a lower floor because of a tram track nearly. Overall, it is a good hotel to stay.

      Reviewed December 30, 2010
      2.0
      Neha from India
      Couple
      Junior Suite
      Stayed 2 nights in January 2019

      Terrible place to stay”

      The goof up started with Agoda, we booked a junior suite there and they forwarded a deluxe room request ahead. When reached out to them, they did make the corrections and connected with the hotel. Next was the hotel, we were provided our room at 5pm in the evening since there were some other quests staying there even after us booking way ahead in advance and Agoda informing them as well. They charged us the complete suite amount after their goof up. Terrible service, no courtesy. I would not suggest this place to stay for anyone. You would find way better places to stay at this cost.

      Reviewed January 29, 2019
      10.0
      Exceptional
      Shi from Singapore
      Family with young children
      Superior Room
      Stayed 5 nights in April 2018

      Comfortable, clean, great location”

      We are a couple with a 3yo son and completely enjoyed the 5night stay! We walked everywhere from this hotel, and took the free tram in the free tram zone from the hotel. There’s a cool playground just across and the Vic market is just next door. We will definitely stay here again when we return!

      Reviewed October 07, 2018
      9.2
      Exceptional
      Weng from Malaysia
      Couple
      Stayed 4 nights in May 2018

      Strategic location with reasonable pricing”

      Rooms are good sized, complete with simple necessities - usb charging points all over, spare international plug, great hairdryer not those just-for-show type. Overall amazing plus excellent deal on carpark

      Reviewed May 31, 2018
      12345
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      Radisson On Flagstaff Gardens Hotel
      |Excellent 8.3
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      Experiences on Agoda. Because your room is just the beginning.

      • Excellent location
      • Queen Victoria Market
      • Flagstaff Railway Station is within 0.2 km