Raintree Hotel Rolla
Raintree Hotel Rolla
See all 6 photos
Bed Raintree Hotel Rolla
Bed
See all 6 photos
Lobby Raintree Hotel Rolla
Lobby
See all 6 photos
Interior view Raintree Hotel Rolla
Interior view
See all 6 photos
Swimming pool [outdoor] Raintree Hotel Rolla
Swimming pool [outdoor]
See all 6 photos
See map Raintree Hotel Rolla
See map
Good
Location
6.9
See all 6 photos Raintree Hotel Rolla
See all 6 photos
Removed from saved list
What guests are saying:
Great!!!
Eldon from United States
Solo traveler
Very good, enjoyed our stay very much. The Rooms were clean, staff very helpful and courteous. Perfect location for travelling and shopping.
mukesh from United Kingdom
Group
i like this hotel and sure i will come back again
Sulaiman from Oman
Solo traveler
To whom this may concern, my stay at the Raintree exceeded my expectations from the time I walked in the front door. I must say, this hotel is a great; the customer will be pleased. Note: go through Agoda for booking
James from United States
Solo traveler
Clean hotel, good location and great friendly staff
Burhan from United States
Solo traveler
Great location for shopping, really nice room, friendly staff. Near the metro, and easy to get around.
Michael from United Kingdom
Couple
Great
Eldon from United States
Solo traveler
It was a really good experiance. We booked a studio room but they upgraded us to a suite which was huge and fantastic. The rooms were really clean. I would recommend this hotel to everyone. Just simply superb.Would definately stay next time when I am there..
Urmi from India
Couple
I booked 4 rooms in this hotel and every thing it was excellent and indian man is very good
Mohammed from United Arab Emirates
Family with young children

Raintree Hotel Rolla

- Inside city center
- What's nearby?
Good
From 317 reviewsSee what guests said
6.1
/
10
Value for money6.3
Distance to city center1 km
Location rating6.9
Nearest airportDubai International Airport (DXB)
Distance to airport7.7 km
  • 680 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Dubai

Room choices
7.9
Very good
Room comfort & quality
This property is in high demand!Booked 30 times since yesterday
Deluxe Room
Deluxe Room
...
  • Room size: 58 m²/624 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Suite
Suite
...
  • Room size: 98 m²/1055 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Executive Room
Executive Room
...
  • Room size: 44 m²/474 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Basic Suite
Basic Suite
...
    Enter dates to see prices
    Executive Single
    Executive Single
    ...
      Enter dates to see prices
      Deluxe Room
      Deluxe Room
      ...
        Enter dates to see prices
        Standard Room
        Standard Room
        ...
          Enter dates to see prices
          Suite
          Suite
          ...
            Enter dates to see prices
            Room Duplex
            Room Duplex
            ...
              Enter dates to see prices
              Basic Suite
              Basic Suite
              ...
                Enter dates to see prices
                Up to 30% off with Agoda Insider Deals!

                Prices drop the moment you sign in!

                Sign in now
                More about Raintree Hotel Rolla

                More about Raintree Hotel Rolla

                An overview

                Show less

                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
                Show less

                What to eat nearby

                Arabic cuisine
                Arabic cuisine
                Al Khayma at Dubai Marine Beach Resort
                3.8 km Arabic, Halal, Lebanese
                The Market Place
                5.7 km Arabic, Asian, Halal
                Vista Bar and Terrace
                7.0 km Arabic, Bar, Contemporary
                Mediterranean cuisine
                Mediterranean cuisine
                Baku Caspian restaurant and cafe
                1.6 km Mediterranean
                Samad Al Iraqi Restaurant
                3.4 km Mediterranean, Seafood
                Tajin & Tanjiah
                6.6 km Mediterranean, Moroccan
                Asian cuisine
                Asian cuisine
                Revival
                20 m Asian, Indian, Vegetarian
                Red Dragon
                480 m Asian, Chinese, Japanese
                Tirquaz Bistro & Garden Lounge
                500 m Asian, European, Halal

                What they offer

                Show less

                What's nearby

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
                Show more

                Property's guest policies

                Show less

                Some helpful facts

                Show less

                Real reviews from real guests

                Agoda Reviews (317)Booking.com Reviews (972)
                Cleanliness5.9
                Facilities4.9
                Location6.9
                Room comfort and quality7.9
                Service5.5
                Value for money6.3
                Provided by verified guests of Agoda
                All languages
                All guests (317)
                All room types
                Showing 196 verified guest comments
                12345
                6.4
                Good
                Dharmadv from United Arab Emirates
                Business traveler
                Suite
                Stayed 1 night in November 2018
                Not Good Not Bad”
                Hotel room size is very good, facilities are good and good location also. But staff needto be changed or trained. They don’t know even how to talk with guest, they have attitude like they are honor of hotel and giving us free stay.. Otherwise hotel is good.
                Reviewed December 01, 2018
                4.8
                Thamer from Saudi Arabia
                Couple
                Deluxe Room
                Stayed 1 night in December 2018
                Acceptable”
                Most os toll in room no complete or no good
                Reviewed December 08, 2018
                5.2
                Abid from United Arab Emirates
                Group
                Deluxe Room
                Stayed 1 night in November 2018
                Rude behaviour from reception side”
                On online, there was mentioned parking free, once we get into the hotel, the receptionist behaved rudely that no parking here, we had informed Agoda not to mention this, but they are doing so. You paid for Agoda not for us , so you should consult Agoda, not us. So bad behaviour. Bed bugs were there in bed
                Reviewed December 05, 2018
                2.0
                Malik from Oman
                Solo traveler
                Deluxe Room
                Stayed 2 nights in November 2018
                am not stastify with service of thr hotel”
                I have booked the room through agoda.com application as when I arrived the hotel the room was so smelly and not clean at all. as my booking was non refundable. as I complain to hotel reservation office they forced me to change other room as they ask back-office to go to clean the room faster. however I called Agoda customer service asking to cancel my booking and refound me back they told me hotel reservation office not working 24/7 you should wait until we send a email and get the response back then we will do something.
                Reviewed November 16, 2018
                8.8
                Excellent
                Rafiqul from United Arab Emirates
                Solo traveler
                Deluxe Room
                Stayed 1 night in December 2018
                Pleasant Stay”
                Pros:Spacious room, supportive staff Cons: No water dispenser in Gym
                Reviewed December 03, 2018
                2.4
                Kristine from United Arab Emirates
                Couple
                Deluxe Room
                Stayed 1 night in November 2018
                Guy at the reception not helpful and not good for family”
                The guy at the reception is not helpful. Even he's done with the person in front of me, he kept me waiting even he's not doing anything. He asked me to pay extra just because my husband will arrive later. When I requested for some toiletries, it came 2 hours after following up several times. The room is dusty and toilet is dirty. No free parking, you have to pay extra if you want to park at the basement. Not good for family - noisy bars and lot of ___ girls at the reception.
                Reviewed December 03, 2018
                7.6
                Very good
                ezaldeen from United Arab Emirates
                Couple
                Deluxe Room
                Stayed 1 night in October 2018
                nice hotelbut bad staff”
                very nice and clean hotel and big room as well and good space but they have very rude and bad staff specially on the reception and their team leader as well , wt ever we ask they are saying we will come and never come and they don't know how to welcome gust
                Reviewed October 21, 2018
                3.2
                Rocheline from United Arab Emirates
                Couple
                Deluxe Room
                Stayed 2 nights in October 2018
                Worst Hotel”
                I came to the hotel 6:45pm, but I check-in at 8pm. I came to the reception with angry guest because of their service. when I enter the room there's no TV, no towel, no shampoo and soap. the bowl is very dirty. worst ever hotel.
                Reviewed October 21, 2018
                2.8
                Achraf from United Arab Emirates
                Solo traveler
                Deluxe Room
                Stayed 13 nights in October 2018
                Acceptable”
                The service is the worst i’ve ever seen ! This is - hands down - my worst hotel experience ! Bugs inside the bathroom ! Called the reception they said they’ll send someone ! No one comes ! Internet is cut off at night ! We call them? Ok we’ll send someone and no one shows up ! Swimming pool is shared wth people outside ! For swimming classes ! Room service never come to rooms to clean ! Unless called ! Toilet tissue : been calling them and going to reception for 2 days ! Nothing !!!! Water, 2 small water complimentary on the first night only ! Rest of time get ur own water !!!!! Im so shocked ! Only staying coz it’s not refundable but its absolutely my worst experience ever !!
                Reviewed October 18, 2018
                2.8
                Dharmadv from United Arab Emirates
                Business traveler
                Deluxe Room
                Stayed 2 nights in October 2018
                Worst Experience”
                When I booked, I see its four star hotel but i was shocked that it is not even worthy for 1 star.. I dont know how many complaints I write here.. -First of all, when I booked, it was delux room amd agoda.com says its having all amanities like mini bar and all, but when i reached, room was like empty, no mini bar, no any bathroom amaneties, no any tissues... Now you will think why dont I tell them,.!? I called many many times, houskeeping or room service never answer phones, than i asked reception and they always asaid ok we will inform.. than has to wait till maybe 3 hours for result.. - Wifi is very bad, and same if you complaint nobody answering and reception always like we will inform but they not.. - Staff is also not good as they dont care if you complain or you want something, and they attitide is lile on high end - Now this one would be the funny, there is no any room service, even guest house has everyday room service, here they not do room service, for that you need to call many times to them In short, i am not preffer anyone to even think to stay in this hotel, amd I will make aure that no one from my group go to book here..
                Reviewed October 15, 2018
                3.2
                Rajesh from United Arab Emirates
                Family with young children
                Deluxe Room
                Stayed 1 night in October 2018
                Acceptable”
                They don’t have enough staffs. Guests have to wait for hours after the normal check in time to get the room allocated. I saw people shouting at the reception. I stayed there for 2 days. No one showed up to clean the room. I believe they rented out the parking facilities to some weekly/monthly parking contractors and the guys in the parking entrance don’t know how to behave. The WiFi is pathetic. I saw excellent customer rating in different sites but I can give only 4/10. Pros are the Room Size and the interior works. That might be the reason the hotel has 4 stars.
                Reviewed October 15, 2018
                2.0
                Amine from United Arab Emirates
                Business traveler
                Deluxe Room
                Stayed 4 nights in October 2018
                Terrible stay”
                They never make service room unless I insist many times, a lot of cockroaches in the bathroom, Not enough tools as described, old bad minibar, no coffee tools as described in Agoda, only Indian TV channels... I get sick in this hotel, even a cup for water they don't provide. NEVER BOOK HERE.
                Reviewed October 14, 2018
                2.0
                Amine from United Arab Emirates
                Business traveler
                Deluxe Room
                Stayed 7 nights in October 2018
                Terrible stay”
                They never make service room unless I insist many times, a lot of cockroaches in the bathroom, Not enough tools as described, old bad minibar, no coffee tools as described in Agoda, only Indian TV channels... I get sick in this hotel, even a cup for water they don't provide. NEVER BOOK HERE.
                Reviewed October 14, 2018
                2.0
                John from United Arab Emirates
                Couple
                Deluxe Room
                Stayed 1 night in October 2018
                will not bother booking at this hotel again”
                Worst decision of my week was booking at this hotel, main reasons: - Upon checking-in the staff are very inexperienced (a lot of inappropriate questions asked) - the lobby has no life - Slow Wifi - No Mini bar, no refrigerator (when i ask the reception, she asks me if my booking mentions if there is a ref! (LOL) and she says she will send someone to check (for what??) - They don't provide coffee, tea, sugar, etc. - Bed Sheets are dirty, i couldnt even sleep in my bed because i felt itchy! - Toilet stains everywhere. - Towel looks like it was not washed for weeks. - Dusts on the bed headboard. only positive - Big room. This Hotel have to close ASAP.
                Reviewed October 13, 2018
                2.0
                Anil from India
                Group
                Deluxe Room
                Stayed 3 nights in November 2018
                Very pathetic and poor service ”
                Staff of your hotel at check in was fighting with me without any reason and he want me to go out of hotel without my check in. If this kind of staff behaviour with customer happen at your hotel no one will come back .. will not recommend to anyone and also will share this review with Dubai tourism government which I have already processed... Thanks for not serving us well. Will never recommend this hotel to anyone
                Reviewed November 22, 2018
                4.4
                Melanie from United Arab Emirates
                Solo traveler
                Deluxe Room
                Stayed 1 night in November 2018
                Not A Class Act”
                Sorry to say there was not much going for this place except for it being spacious. This hotel should in no way be rated a 4 star as it is on the Agoda listing. There are stains from the carpet to the furniture to the walls and even the bathroom mirror and tub. Don't know when they last put a dust rag to the place but it needed it. Not to mention the construction going on ALL night next door but I guess it didn't matter because the picture on the television was so bad that you could not see it no matter how much I tried to fix it. Oh, the fridge had to be replaced and there was no complimentary coffee or tea. They are limited on bath towels also, so you may want to bring your own.
                Reviewed November 15, 2018
                2.8
                Emal from Netherlands
                Solo traveler
                Suite
                Stayed 2 nights in November 2018
                Acceptable”
                Did not received the booked suite which I have paid for. Unprofessional and inexperienced receptionists. Unclean and stinky room. Sauna, hamam and jacuzy not available for use (on website mentioned open for use) Really bad deal!
                Reviewed November 12, 2018
                4.8
                CHOON from Malaysia
                Solo traveler
                Suite
                Stayed 1 night in August 2018
                Acceptable”
                This hotel is rank 4 star but the service is very disappointing due to the hotel receptionist which calling many times that 2 times picked up and transferring the calls till disconnect and few times hang-up without answering. I booked for suite room and upon check-in the receptionist gave me the key for standard room and I told him that my booking was for suite room. Later, he offered me another suite room and I carry all my luggage and open the suite room's door which some hotel guest is inside and he locked the door from inside with the security chain lock. I went to the reception and complain and he told me that this all messed up due to new management.
                Reviewed September 03, 2018
                2.0
                noora from Oman
                Family with young children
                Deluxe Room
                Stayed 2 nights in August 2018
                Bad hotel never book here please it’s durty and smiling all the way”
                Bad hotel never book here please it’s durty and smiling all the way And me my kid bacome sick because of dirty and only one lady to clean all the rooms and the staff rudnes the one who is maneger I think very bad never book here the parking also u have to pay and there is a bar disco very bad experience I will rate it 0 only
                Reviewed August 25, 2018
                6.4
                Good
                Vijay from India
                Solo traveler
                Deluxe Room
                Stayed 1 night in August 2018
                Not So Great Exp”
                I checked in into the room around 3 pm. There was no AC in the room and it was so hot. I called 5 times and went down stairs in person to tell them to fix the AC. They said AC is down in all rooms and will be fixed soon. The AC was never fixed and I had to endure as I paid in advance through Agoda.com. Then around d 2 am, I wanted to take shower but no hot water. I had wait for 30 min. Still they did not fix the hot water. The water was lukewarm from the cold water side. They tuned off the water heater to save a buck. The cold water faucet gives lukewarm water which gets heated by sunlight. On top of the the front desk people did not want credit card although they have machine. They want cash. Upon further insistsnce the machine magically appeared.. House keeping people don’t want to put the new sheets. They just straighten your old bed and leave.
                Reviewed August 24, 2018
                12345
                This is a popular property. Don't miss out!

                Back to search results

                Back to room choices

                |

                Dismiss

                Raintree Hotel Rolla
                |Good 6.1
                ×
                Check in. Step out.
                Experiences on Agoda. Because your room is just the beginning.

                • The Dubai Mall
                • Al Ghubaiba Bus Station is within 0.68 km