Seraphine London Kensington Gardens
Seraphine London Kensington Gardens
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"Good location."

Sze H.

18 December 2016

Executive Single - Bed Seraphine London Kensington Gardens
Executive Single - Bed
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Interior view Seraphine London Kensington Gardens
Interior view
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Interior view Seraphine London Kensington Gardens
Interior view
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Bathroom Seraphine London Kensington Gardens
Bathroom
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Exceptional
Location
9.2
See all 38 photos Seraphine London Kensington Gardens
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Seraphine London Kensington Gardens

Exceptional location
Stay in the heart of London - See what's nearby
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Very good
From 54 reviewsSee what guests said
7.8
  • 330 meters to public transportation

  • Heart of the city

  • Free Wi-Fi in all rooms

  • Air conditioning

Room choices
This property is in high demand!Last booked 3 hours ago
Double Deluxe Room
Double Deluxe Room
...
  • Street view
  • 20 m²/215 ft²
  • 1 double bed
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Junior Suite
Junior Suite
...
  • Street view
  • 21 m²/226 ft²
  • 1 single bed and 1 double b...
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Executive Double
Executive Double
...
  • Street view
  • 18 m²/194 ft²
  • 1 double bed
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Executive Single
Executive Single
...
  • Street view
  • 15 m²/161 ft²
  • 1 single bed
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Basic Single
Basic Single
...
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    Luxury Room
    Luxury Room
    ...
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      Standard Room, 1 Double Bed, Non Smoking
      Standard Room, 1 Double Bed, Non Smoking
      ...
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        Junior Suite
        Junior Suite
        ...
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          Deluxe Double Room
          Deluxe Double Room
          ...
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            Single Room
            Single Room
            ...
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              More about Seraphine London Kensington Gardens

              More about Seraphine London Kensington Gardens

              An overview

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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              What to eat nearby

              British cuisine
              British cuisine
              Park Terrace Restaurant Lounge and Bar
              60 m British, Contemporary, European
              Kensington Square Kitchen
              210 m British, Cafe, Gluten Free
              Brunello Lounge & Restaurant
              240 m British, Italian
              European cuisine
              European cuisine
              Cote Brasserie - Kensington
              70 m European, French
              Locanda Ottoemezzo
              210 m European, Italian, Mediterranean
              L'Etranger
              500 m European, French, Fusion
              Asian cuisine
              Asian cuisine
              Bone Daddies Kensington
              250 m Asian, Japanese, Soups
              Koi Restaurant
              280 m Asian, Japanese, Sushi
              Thai Terrace
              460 m Asian, Thai

              What they offer

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              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Property's guest policies

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              Some helpful facts

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              Real reviews from real guests

              Agoda Reviews (54)Booking.com Reviews (924)
              7.8
              Read reviews from:
              Cleanliness8.3
              Facilities7.1
              Location9.2
              Room comfort and quality7.3
              Service7.9
              Value for money7.1
              Provided by verified guests of Agoda
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              Room type
              Executive Single
              Executive Double
              Double Deluxe Room
              Junior Suite
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              Showing 48 verified guest comments
              123
              9.2
              Exceptional
              Sonja from Denmark
              Solo traveler
              Executive Single
              Stayed 2 nights in March 2017
              Location, staff excellent but it was probably one of the smallest rooms I ever stayed in. ”
              For the price I would have at expected a bigger room
              Reviewed March 19, 2017
              8.4
              Excellent
              TAESOO from South Korea
              Business traveler
              Executive Double
              Stayed 1 night in February 2017
              best location”
              room is small, but very clean and near famous shopping place
              Reviewed March 07, 2017
              8.4
              Excellent
              Ines from United Kingdom
              Couple
              Executive Double
              Stayed 1 night in January 2017
              Excellent location”
              Modern room, super clean. The bed is the most comfortable I´ve slept on! Breakfast is a bit poor, does not have much variety, specially if you have wheat intolerance, but the excellent location, good room and staff courtesy makes me come back here again.
              Reviewed January 17, 2017
              6.8
              Good
              Sze from Singapore
              Couple
              Executive Double
              Stayed 1 night in December 2016
              Good location but old”
              Good location. Minutes walk from tube and Kensington Palace. However bed is too old and too soft (Spring does not work) Bed desperately needs to be replaced. Walk up to reception (no lift) on first floor can be tiring especially with heavy luggage.
              Reviewed December 18, 2016
              7.6
              Very good
              Tracy from New Zealand
              Solo traveler
              Executive Single
              Stayed 1 night in August 2016
              Great Location”
              Walking distance to High Street Kensington tube, Kensington Palace, Hyde Park, Royal Albert hall & museums
              Reviewed August 13, 2016
              8.4
              Excellent
              Ashley from United Kingdom
              Family with teens
              Junior Suite
              Stayed 1 night in March 2016
              Good value hotel”
              Excellent value for the three of us, would use again at the price
              Reviewed April 03, 2016
              7.3
              Very good
              Linda from United Kingdom
              Couple
              Junior Suite
              Stayed 1 night in October 2015
              Suites Not Worth The Money!”
              Location
              When booking the only room available was a Junior Suite, this was slightly more than what I wanted to pay but due to being in the location I wanted went ahead. I have stayed in this hotel previously and found it to be a good standard for the price, however the room that is classified as a Suite I found lacking and not worth the extra cost. Most places I have stayed that advertise Suites have a sitting area, this room however had a single bed put in it also, which meant although they did squeeze in a chaise longue it had to be put right at the side of the double bed making it very difficult to get in and out. Also there was no plug for the sink which made it difficult for my husband to shave and the mirror lights in the bathroom were constantly blinking on and off. The bathroom in general looked in need of refurbishment. In truth I felt that the room set up was more for making money with having the single bed in it at the expense of the guests comfort, they would be better of taking out the chaise longue if they want to keep the single bed.
              Reviewed October 19, 2015
              8.0
              Excellent
              ALLAN from United States
              Couple
              Executive Double
              Stayed 2 nights in September 2015
              VERY NICE STAY ”
              took our luggage down for the taxi pickup, called for a larger taxi, and made sure we got the correct fixed rate taxi
              Everything was fine and they were very helpful.
              Reviewed September 11, 2015
              6.0
              Rosalyn from United Kingdom
              Solo traveler
              Executive Double
              Stayed 1 night in July 2015
              BRILLIANT LOCATION”
              Location, Opening windows, room space
              The hotel entrance was hard to find, I walked past it twice before I realised where is was - I would suggest some kind of street level signage would be helpful. Staff on check in was very polite but realy should smile to greet their guests and should go over the booking as part of the service. Although he could not offer us a twin room, he provided us with an upgrade to a fmaily room which was a lovely gesture and was much appreciated. Unfortunately the lift was exceptionally slow and we ended up having to walk up the 3 flights of stairs with our heavy cases. At one point during my stay I managed to get in the lift but quickly regretted it as it got stuck and the lights blacked out; there is no safety door either which was worrying if chidren had been in there. The room had a lovely big window and plenty of space. The windows also opened which for me is a bonus as it is always nice to have fresh air in the room as opposed to air conditioning. My only concern was that there were no safety features and being a family room, if there were children there they could easily climb up on the side and fall out of the window. I was disappointed with the bed, the mattress felt worn and saggy which made for a bit of a bad back in the morning, but since I was only there for one night it wasn't a major issue and I realised that the staff couldn't do much about it anyway. I don't know how this is a 4 star hotel. You expect a certain standard of facilities and safety which unfortunately the hotel did not meet and the staff could not make any better. I think the company should be looking in to this as they have clearly overlooked some standards and it is not for the staff to be sorting. The hotel was in a very good location, and the standard of cleanliness and staff care was very good. Over all a good stay, but not a 4 star standard. I gave the food a 1 because I didn't eat there. A "not applicable" should be available!!
              Reviewed July 31, 2015
              8.0
              Excellent
              Suet from Malaysia
              Family with teens
              Junior Suite
              Stayed 2 nights in July 2015
              Good location. ”
              The location is perfect, very near to tube station and just Infront of a bus stop. A lot of cafes, restaurants and mini marts nearby. Room for 3 people is spacious.
              The aircond wasn't functioning properly. We have to call to get it fixed but it was not functioning again the next day. Breakfast is just a simple one, bread, cheese, ham, coffee, juices.
              Reviewed July 19, 2015
              10.0
              Exceptional
              Donald from United Kingdom
              Couple
              Executive Double
              Stayed 1 night in June 2015
              seraphine”
              location. cleanliness. efficiency
              Reviewed June 08, 2015
              8.7
              Excellent
              Kirsten from Canada
              Solo traveler
              Executive Single
              Stayed 2 nights in February 2015
              It was in a great spot. And well connected.”
              Breakfast included, staff was really friendly, amazing location
              Great. Too short.
              Reviewed February 15, 2015
              8.7
              Excellent
              Les from United Kingdom
              Solo traveler
              Executive Single
              Stayed 2 nights in October 2014
              Enjoyable stay”
              location, staff, cleanliness
              Very enjoyable
              Reviewed October 13, 2014
              4.0
              Martin from Germany
              Business traveler
              Executive Double
              Stayed 3 nights in September 2014
              Not up to expectations”
              Was OK, nothing Special. Disappointing breakfast and Hotel facilities.
              Reviewed September 30, 2014
              5.0
              Nitin from India
              Business traveler
              Executive Single
              Stayed 7 nights in August 2014
              Strange Behavior !!!”
              Location
              Rest everything was fine but was really surprise with the Behavior of Manager in the Hotel. I personally find him rude in many place it was like he is letting me stay FREE of cost or something. The reasons best known to him.
              Reviewed September 01, 2014
              7.0
              Very good
              Louise from United Kingdom
              Couple
              Executive Double
              Stayed 3 nights in June 2014
              Good value for money”
              Great location, great soundproofing (couldn't hear the traffic on Kensington High Street)
              The hotel was comfortable although the air-conditioning struggled in the warmer weather. The rooms are small with little room around the bed (which is huge!). Convenient location.
              Reviewed June 25, 2014
              8.3
              Excellent
              Sara from United Kingdom
              Couple
              Executive Double
              Stayed 1 night in June 2014
              superb located hotel”
              location, cleanliness and great staff
              Just what we needed. Great location for our night out and for shopping and the museums the next day.
              Reviewed June 24, 2014
              4.3
              German from United Kingdom
              Business traveler
              Executive Double
              Stayed 1 night in June 2014
              Unacceptable dirty at the lowest standard”
              location
              The amount of dirtiness in the room and toilets was unacceptable, it was obvious that the toilet was not cleaned after use as there were dried drops of wee on the edge, the toilet brush had remains of faeces. I actually went to have a shower at a friends house as it was impossible to enter into the bathroom as I would have vomit. The room was dusty but good looking. A shame as it seemed they have recently spent a large amount of money in refurbishing.
              Reviewed June 21, 2014
              6.7
              Good
              Jason from United States
              Couple
              Junior Suite
              Stayed 3 nights in February 2014
              Small and convenient”
              location, transportation, restaurants
              Our stay was fine. It is a budget hotel on Kensington street not far from the tube. Easy access to busses as well. One issue I had was that the elevator doesn't go all the way to the ground floor and reception is on the first floor. For those of us from across the pond, the ground floor where the lobby typically would reside is floor zero. The reception was on one, so you had to lug your bags up one flight of stairs. There is no bellman to meet you, it is a rather small non descript entryway. Short of that, we got what we paid for and it was a decent hotel for the price.
              Reviewed May 09, 2014
              6.7
              Good
              Sonja from United States
              Business traveler
              Double Deluxe Room
              Stayed 4 nights in April 2014
              short stay for trade show at Earl's Court”
              location, fast internet, free internet
              I read other reviews about the door to the hotel being hard to find...it is!!! Once I found it and got into my room, I was very pleasantly surprised. The room was not tiny, it was clean and I had a park view. It was only one tube stop to get to Earl's Court exhibition center, which was very convenient. The best part was the park across the street. If you want to go running, looping the entire park is a great 4 mile run! I got a great deal on Agoda and if I can get another great deal, I will book here again next year. Free internet! Free continental breakfast! Lots of pubs/restaurants right at the doorstep.
              Reviewed April 14, 2014
              123
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