8.7
Excellent
15.2% this month
/10
(4,575 reviews)See what guests said
View32
Housekeeping14
Breakfast12
See map
8.6
Excellent
Location rating score
Excellent location - 190 meters to the beach
Parking
FREE
Popular landmarks
Tanjung Aru Beach 800 m
Sabah State Museum 3.3 km
Night Market 4.29 km
Manukan Island 4.53 km
Gaya Street Sunday Market 4.88 km
Atkinson Clock Tower 4.89 km
Tunku Abdul Rahman Marine Park 5.13 km
Kota Kinabalu City Mosque 5.13 km
Jesselton Point 9.68 km
Mari Mari Cultural Village 17.88 km
Nearby landmarks
Consulate of Japan 270 m
Kinabalu Golf Course 690 m
Tanjung Aru Beach 800 m
Tanjung Aru Perdana Park 1.3 km
Kota Kinabalu International Airport 1.66 km
Sutera Harbour Golf Club 1.84 km
The Golf Academy Borneo 2.34 km
State Mosque 2.81 km
Riverson The Walk 2.83 km
Petagas War Memorial 2.96 km
Shangri La's Tanjung Aru Resort & Spa, Kota Kinabalu

"Hotel are at great location and with nice facilities."

BONG-KUK - 5 March 2019

 Shangri La's Tanjung Aru Resort & Spa, Kota Kinabalu
Swimming pool [kids] Shangri La's Tanjung Aru Resort & Spa, Kota Kinabalu
Interior view Shangri La's Tanjung Aru Resort & Spa, Kota Kinabalu
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5-star Resort
Free Wi-Fi

Shangri La's Tanjung Aru Resort & Spa, Kota Kinabalu

20 Jalan Aru, Tanjung Aru, Kota Kinabalu, Malaysia, 88100 - See map

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Property highlightsRead all 4,575 reviews
Exceptional cleanliness
9.0 rating for cleanliness
Exceptional facilities on premise
9.0 facilities on premise
Exceptional comfort
9.0 room quality and comfort
Exceptional reputation
Recommended by 90% of guests

Food is good, executive lounge works well and the morning yoga at the spa was our highlight!

Gillian | 11 February 2020

Superb location if u r looking for a hotel with a sunset view by the beach.

Iffah | 22 February 2020

Excellent location with only minutes away by taxi to the central city KK.

Wuei | 19 December 2017

Ample parking space available and most importantly the view was amazing!

Iffah | 22 February 2020

Staff are helpful (and stringent about temp checks for Coronavirus).

Gillian | 11 February 2020

Staffs are friendly and pool, beach and facilities are excellent.

jinhyun | 31 December 2019

  • Airport transfer

  • 190 meters to the beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Steamroom

Your dates are popular among travelersUsers are booking a place in Kota Kinabalu every 1 minutes on Agoda.com
Value for money8.1
Distance to city center7 km
Location rating8.6
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport1.7 km

Rooms available at Shangri La's Tanjung Aru Resort & Spa, Kota Kinabalu

9.0
Excellent
Room comfort & quality
Tanjung Executive Suite with Sea View
Tanjung Executive Suite with Sea View
...
  • Room size: 108 m²/1163 ft²
  • Balcony/terrace
  • 1 king bed
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Tanjung Deluxe Suite with Sea View
Tanjung Deluxe Suite with Sea View
...
  • Room size: 185 m²/1991 ft²
  • Balcony/terrace
  • 1 king bed
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Horizon Club Seaview Twin
Horizon Club Seaview Twin
...
  • Balcony/terrace
  • Shower and bathtub
  • 2 single beds
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TWIN KINABALU CLUB ROOM MOUNTAIN VIEW
TWIN KINABALU CLUB ROOM MOUNTAIN VIEW
...
    Enter dates to see prices
    Kinabalu Seaview 2 Twins
    Kinabalu Seaview 2 Twins
    ...
    • Balcony/terrace
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Kinabalu Family Room
    Kinabalu Family Room
    ...
    • Balcony/terrace
    • Separate shower/bathtub
    • 1 double bed
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    Tanjung Seaview 2 Twins
    Tanjung Seaview 2 Twins
    ...
    • Balcony/terrace
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Horizon Club Seaview King
    Horizon Club Seaview King
    ...
    • Balcony/terrace
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Kinabalu Mountain View 2 Twins
    Kinabalu Mountain View 2 Twins
    ...
    • Balcony/terrace
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    DOUBLE KINABALU EXECUTIVE SUITE
    DOUBLE KINABALU EXECUTIVE SUITE
    ...
    • Room size: 66 m²/710 ft²
    Enter dates to see prices

    What people love about Shangri La's Tanjung Aru Resort & Spa, Kota Kinabalu

    • 8.4
      Excellent

      "Overall i had a great experience in the resort"

      jinhyun

      |

      31 December 2019

    • 10.0
      Exceptional

      "The views and scenery is simply amazing."

      Wuei

      |

      19 December 2017

    • 8.8
      Excellent

      "A big resorts with multiple facilities."

      Ahmad R.

      |

      12 August 2019

    Property ranking|Compared to 1,449 Kota Kinabalu properties
    See all rankings
    Room comfort score
    9.0/10
    Review score - Australia
    8.8/10
    Cleanliness score
    9.0/10
    Couples review score
    8.7/10
    Better than
    99
    %
    of Kota Kinabalu properties
    Better than
    99
    %
    of Kota Kinabalu properties
    Better than
    97
    %
    of Kota Kinabalu properties
    Better than
    96
    %
    of Kota Kinabalu properties
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    Overall rating:
    8.7
    Excellent
    4,575 reviews
    Cleanliness
    9.0
    Facilities
    9.0
    Location
    8.6
    Read all reviews >
    What travelers say they love:
    Hotel facilities were great and staff were friendly.
    Iffah from Malaysia
    Couple
    More about Shangri La's Tanjung Aru Resort & Spa, Kota Kinabalu

    More about Shangri La's Tanjung Aru Resort & Spa, Kota Kinabalu

    Set in 25 acres of award-winning gardens along the sweeping bay, Shangri La's Tanjung Aru Resort & Spa, Kota Kinabalu beautifully overlooks the islands of Tunku Abdul Rahman National Park, creating a perfect end to any day. Just 10 minutes away from Kota Kinabalu International Airport, this 5-star property is a great place to relax with recently renovated modern rooms which clearly capture the view of the mountain or stunning South China Sea. Also featuring a magnificent pool, Jacuzzi beds, and infinity section, you can visit the iconic Sunset Bar for refreshing drinks. For the little ones, the hotel has a water play area and waterslides to make their trip and enjoyable one. Finally, you should not miss out on the various cuisines ranging from Asian to international favorites, and end it all by opting for a revitalizing time at the award winning CHI, The Spa. Exclusively owned and operated by Shangri La's Tanjung Aru Resort & Spa, Kota Kinabalu, STAR Marina is a recreational facility providing professional water sport services, boating and cruise facilities, and a learning facility for dive enthusiasts. The facility consists of an exclusive private jetty, a boat yard for repairs and maintenance, a boat ramp, water sports atrium and dive center offering a variety of dive certification classes, facilities, and equipment.

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    Most talked about facilities

    Swimming Pool
    122 mentions
    Food & Dining
    76 mentions
    Breakfast
    65 mentions
    Beach
    35 mentions

    What they offer

    8.8
    Excellent

    "An excellent place to watch sunset in the evening"

    Ahmad R.

    |

    12 August 2019

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Restaurants on site

    Cafe' TATU
    Cuisine:International, Japanese, Korean
    Menu:Buffet, A-la-carte
    Coco-Joe's Bar & Grill
    Cuisine:International, Seafood, Grill/BBQ
    Menu:Buffet
    Shang Palace
    Cuisine:Chinese
    Menu:Buffet
    Peppino
    Cuisine:Italian
    Menu:Buffet

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Property announcements

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    Reviews of Shangri La's Tanjung Aru Resort & Spa, Kota Kinabalu from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (4575)Booking.com Reviews (2514)
    8.7
    /
    10
    Cleanliness9.0
    Facilities9.0
    Location8.6
    Room comfort and quality9.0
    Service8.9
    Value for money8.1
    High score for Kota Kinabalu
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    <6 Below Expectation (194)
    Time of the year
    Mar - May (743)
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    Showing 3286 verified guest comments
    12345
    10.0
    Exceptional
    PING from Singapore
    Family with young children
    Stayed 2 nights in July 2012

    Excellent Nature Retreat hotel for kids & adults”

    Superb service, nature amidst luxe accomodation

    We have stayed at many great hotels around the world but the team at Shangri-La's Tanjung Aru Resort & Spa were really outstanding. Paperless quick checkin/checkout, clean spacious rooms, beautiful surrounding of sea/flora, great spa, kids water play area, impressive dinner buffet spread - its not often a hotel can do well in so many areas. We will definitely be back again - the adults got some good rest, the kids enjoyed the kids club activities and got in touch with nature too.

    Reviewed July 09, 2012
    9.0
    Exceptional
    emmanuel from France
    Solo traveler
    Stayed 2 nights in April 2012

    Very relaxed, beautiful views, very good service”

    Sunset Bar, Sea Views, Large Pool, proximity to local beach

    Shangri La Tanjung Aru Resort is the only resort which gives you the chance to be in the pool practically 30 min after the planed lands in Kota Kinabalu. Check In Service is efficient as well as luggage delivery. So you are really on holiday as soon as you arrive. The resort is 10 min from town and large selection of food places and shopping locations. . The pool is now very large, and the water activities are plenty. Enjoy the best Sunset in Town radically on the sea and with the islands. My only critic is that the Sunset is supposed to be a very relaxed moment, but the music is too loud in the sunset bar.

    Reviewed May 04, 2012
    8.3
    Excellent
    Marjorie from Philippines
    Group
    Stayed 1 night in May 2012

    Beautiful infinity pool”

    infiniy pool

    the infinity pool at shangri-la's tanjung aru was beautiful. i also enjoyed the 4 water slides at the kids area. the rooms was what anyone can expect from shangri-la, although we just booked the deluxe room, simple with everything you need for a relaxing stay. food at their buffet restaurant was delicious with a wide array of choices. i like breakfast buffet compared to the dinner buffet options. shangri-la's tanjung aru was 5 minutes away from kota kinabalu international airport so arriving at night is not a problem, taxi is relatively cheap. we only paid myr28 for the taxi ride.

    Reviewed May 23, 2012
    8.7
    Excellent
    Middleton from Australia
    Couple
    Stayed 5 nights in April 2012

    Beautiful hotel, fabulous service, wonderful views”

    The Sunset bar allows you to view the most amazing sunsets every night while enjoying wonderful cocktails

    We arrived at the Shangri-La's Tanjung Aru Resort and were immediately upgraded to club floor which had an amazing view over the South China Sea. The hotel room was lovely, very clean and spacious. The hotel was at full capacity to be aware that the breakfast room is pretty full around 9-10am. Restaurants at the hotel were ok, nothing amazing but definately ok, the highly for me was the pool area, sunset bar/sunsets/service and great weather. The Chi spa was pricey but absolutely amazing loved it!

    Reviewed May 02, 2012
    9.3
    Exceptional
    Wing from Hong Kong
    Group
    Stayed 1 night in December 2011

    Relaxing stay at Shangri-La's Tanjung Aru Resort &”

    outdoor area at Cafe Tatu, great swimming pool

    my friend and i enjoyed very much the stay in shangri-la's tanjung aru resort & spa. the room is comfortble and the service is good. last but not the least, we both like the breakfast at cafe tatu in the resort where guests can stay outdoor. the swimming pool is great. location is near airport.

    Reviewed December 24, 2011
    9.0
    Exceptional
    Anjoli from Australia
    Couple
    Stayed 6 nights in October 2012

    Great hotel....except for the kids”

    Excellent service, beautiful views, close to Kota Kinabalu city

    Had a lovely time at the Shangri-La Tanjung Aru. We were left wanting for nothing - everything was taken care of, from amazing amenities within the resort (multiple pools, bars, restaurants) to the provisions in the room (tea, coffee, ice, toothbrushes, slippers). The room itself was very large and the bathroom had a bath with a separate shower and a balcony with views of the ocean. We opted for an upgrade to the Kinabalu Club, and got a room on a higher floor and access to the Club, which included breakfast away from the masses, complimentary happy hour and drinks and snacks throughout the day. The main pool was amazing - an infinity pool overlooking the South China sea. There were also separate pools for children, including 3 water slides. The staff were very helpful and friendly. The *one* gripe I had was that the resort was swarming with kids. As a kid friendly resort, this was to be expected, but it would have been great to have kid-free zones available (e.g the Kinabalu Club happy hour, enforcement of not allowing kids in the the 'Adult Pool'). Overall though, a wonderful, comfortable stay.

    Reviewed November 05, 2012
    8.7
    Excellent
    Syed from Malaysia
    Business traveler
    Stayed 2 nights in November 2011

    Greatest Hotel in Sabah”

    6 Stars !!!!

    it was really a nice experience staying at shangri-la's tanjung aru resort & spa. choose to stay at kinabalu club mountainview room instead of seaview. it was a very nice view and its cooling too. rooms are clean, big, comfortable and wish to take my family for the next trip.

    Reviewed November 25, 2011
    9.7
    Exceptional
    Catherine from Australia
    Couple
    Stayed 3 nights in July 2012

    Beautiful location, fantastic included breakfast”

    Breakfast variety - covered all tastes and ethnic groups; close to town with a fixed price taxi service; lovely swimming pool and great kids water play

    Shangri La Tanjung Aru is one of two Shangri La properties in Kota Kinabalu. This one is closer to town and is really lovely. A taxi to town takes 5-10 minutes and costs 20 Malaysian Ringit. The pool is large and has varied depth up to 1.8m and is beautiful. The beach has a little coral - so if you have sensitive feet swim in sandals or water shoes. The breakfast is wonderful - covers all types of food, and as is very common in Malaysia due to Muslim customs - the bacon is beef bacon. If you have children - the water play area is fantastic. This hotel is good for all ages and I would highly recommend it.

    Reviewed August 06, 2012
    9.7
    Exceptional
    Ronald from Philippines
    Couple
    Stayed 1 night in March 2011

    Elegant Hotel perfect for couples”

    Very accomodating hotel staff, excellent view from room, nice beaches and sunset views

    We stayed at Shanri La Tanjung Aru Resort and Spa for one night and we really enjoyed it there. Everything seems to be perfect, the hotel staff, the amenities, the food and the beach! Only con is that construction is still ongoing for some parts of the hotel (including the swimming pool), oh well I guess every hotel needs a good renovation in order to better satisfy it's clients. :) We checked-in at around 12:30pm and just left our things in the room and immediately scouted the area. There is a souvenir shop which sells a wide variety of items at an affordable price. We spent the rest of the afternoon at the beach as well, swimming, taking pictures and of course waited for the sunset. After sundown, we changed clothes and had our buffet dinner at their restaurant. They serve excellent food although the price is a little bit high, it still is worth it. The following day, we had our free buffet breakfast and amazingly they served quality food consistently. We checked-out at around 1:00pm and the hotel staff even helped us find a taxi. Great hotel with great people!

    Reviewed March 09, 2011
    10.0
    Exceptional
    Adam from United States
    Solo traveler
    Stayed 2 nights in October 2016

    Beyond amazing”

    I stayed at the Shangri-La Tanjung Aru Resort for 2 nights in October. The hotel is amazing - with its private beach, beautiful swimming pools, top-notch customer service and hospitality, amazing breakfasts, etc. I was impressed by their 5-star level of service. I came here as a solo traveler, but I saw a lot of families enjoying this place, too. I tried to make the most of my time here, and I would gladly stay here again. - Try the tai chi class in the morning! Great teacher. - Free "mini" golf course - Great infinity pool! - Enjoy some coconut ice cream as you watch the sunset My only complaints are that this hotel does not provide any free shuttle service to/from the airport or the city. It astounds me that at the price for staying here they don't provide this! Cheaper hotels give this automatically. Why not here? Still, overall I would happily stay here.

    Reviewed October 24, 2016
    9.3
    Exceptional
    Zheng from China
    Couple
    Stayed 3 nights in March 2012

    服务一流的迷人酒店"”

    很周到,很体贴。浴室里准备的东西很全。

    very good experience. The staff at Shangri-La's Tanjung Aru Resort & Spa is very friendly. The sunset at Shangri-La's Tanjung Aru Resort & Spa is also highly recommended.

    Reviewed March 21, 2012
    9.7
    Exceptional
    Russell from United Kingdom
    Couple
    Stayed 3 nights in October 2012

    Most relaxing 4 days ever!”

    Pool, breakfast buffet and the beautiful hotel gardens

    This hotel far exceed my expectations. I have been to many luxury hotels and the Shangri-La's Tanjung Aru is one of the best... if not the best I've been to. The hotel is stunning, the grounds are beautiful and the pool area is so relaxing. The breakfast buffet is great - a little chaotic with kids running about, but it's the norm in these hotels.

    Reviewed October 01, 2013
    10.0
    Exceptional
    Dendy from Indonesia
    Family with young children
    Stayed 4 nights in March 2017

    Everything is perfect”

    We stayed in a sea view room at Kinabalu Wing. Interior looks fresh and modern. Staffs always clean the room perfectly. Swimmimg pool is big, has mini waterfall, slides and big water bucket... just perfect for me and my children. Breakfast has so many breads options... i love it. Restaurant staffs are very helpful and friendly. It has a private beach, where my children did swimming and kayaking... love it. All the water areas have lifeguards, so I WORRIED FREE... could let the children playing themselves. There is also pingpong game... my family love it. And also marina with private jetty. We went for snorkelling in Manukan Island, and then parasailing and banana boat. All were arranged at the Star Marina office at the hotel. Insyaa Allah, we will come back... we LOVE YOU Shangri-La Tanjung Aru...

    Reviewed April 01, 2017
    9.3
    Exceptional
    Rinda from Indonesia
    Group
    Stayed 2 nights in August 2013

    Great hotel with great facilities”

    great views, excellent room service (but not the Front office), great environtment

    Great pleasure to stay ar Shangri-la's Tanjung Aru. Really love the view there. Enjoy the food and the hospitality of the hotel staff . Great internet connection even on the beach . Two thumbs for Shangri-la's Tanjung aru

    Reviewed September 23, 2013
    9.0
    Exceptional
    Chih from Taiwan
    Family with young children
    Stayed 4 nights in June 2012

    Lovely Hotel”

    lovely hotel, nice people, great facility

    Shangri-la’s Tanjung Aru is a wonderful hotel, I will definitely recommend to anyone that travels to Kota Kinabalu. I will certainly return and stay here again. My family really enjoys our time there, foods are great, facility is nice, staffs are really friendly and the views are amazing. I can’t wait to come back again.

    Reviewed June 20, 2012
    8.7
    Excellent
    Debra from United Kingdom
    Group
    Stayed 1 night in September 2009

    Staying at Tanjung Aru - Kota Kinabalu”

    Great room and lovely view. Nice setting, fantastic buffet breakfast
    Lacked good service at evening meal by sea / pool. Setting also too dark when sun goes down

    We were so pleased to arrive at a good hotel after a weekend of having climbed Mount Kinabalu. An amazing experience in itself however staying at the Tanjung Aru after the climb also made our break! Most of all we needed a good hot shower and the hotel did not disappoint. The room was lovely and overlooked mountains and sea. We had been looking forward to a celebratory drink with dinner at the coco bar (think that was the name) however we didn't receive the best of service throughout the evening however this was the only thing to blight our stay. All in all we had a wonderful one night break and would have been very happy to stay longer; take the opportunity to indulge in the dinner buffet (would definately do that next time!) and would like to visit Kota Kinabalu city.

    Reviewed September 17, 2009
    10.0
    Exceptional
    Marie from United States
    Couple
    Stayed 1 night in October 2015

    Comfortable resort with attentive staff”

    Grounds, food, service

    We enjoyed our second stay at the Shangri-La Tanjung Aru and particularly the lovely spa which is highly recommended. The food is very good and our room this time was upgraded and was extremely nice. The Kinabalu Club upgrade is also good and made all the difference in our stay as the extensive breakfast and included tea/happy hour was extremely nice.

    Reviewed December 26, 2015
    10.0
    Exceptional
    Karen from United States
    Family with teens
    Stayed 3 nights in April 2012

    Beautiful resort in great location!”

    staff, Sunset Bar, access to airport

    our family came in for one evening prior to traveling to sandakan area for 3 nights, then returned for another 3 nights at the shangri la tanjung aru. upon our return, the hotel had all of our information already filled out so check in was a breeze. the rooms were lovely and spacious and our view of the sea was very nice. the sunset bar was awesome!! we made use of the gym which was large and well equipped. the food at cocoa joes was quite good and the wait staff there was fantastic to us. my daughter enjoyed a wonderful afternoon at the spa and we both enjoyed our mani/pedi at the nail bar. the breakfast buffet was extensive. i would definitely return to this hotel.

    Reviewed April 20, 2012
    9.0
    Exceptional
    Y from New Zealand
    Family with young children
    Stayed 4 nights in July 2012

    Ideal Family Holiday Resort. Wonderful Service”

    Welcoming. Extremely efficient and fantastic services, always with a smile.

    We spent 4 nights as a couple with a 2 1/2 yr old and had a wonderful time. Most friendly service and fast. Very accommodating. Unlike other resorts that hit you with expensive bills for acessories, Shangri La provides free WiFi, bottled water etc. Dining within hotel is of similar cost as going out for a family meal in Australia. The Play Centre is a kid's paradise. Most children are keen to spend all day there allowing free time for adults. The beach and swimming pool are catered for children with lots of games etc. Plenty of trips can be organized to visit local attractions if so desire. On school holidays, can get busy at breakfast time. This is not a place for travelers who do not like kids. Unfortunately MAS has stopped direct flights from Kota Kinabalu to Perth. MAS connection via KL involves either overnight flight or overnight stay in KL - not good when travelling with children. We suggest transit in Singapore where Silk Air has direct flight to Kota Kinabalu.

    Reviewed July 15, 2012
    9.7
    Exceptional
    Peter from United Kingdom
    Couple
    Stayed 5 nights in October 2011

    Excellent hotel and friendly and helpful staff”

    Beautiful location looking west over the South China Sea, giving great sunset views in the evening

    We were upgraded to a Club room, which was very well appointed. The hotel catered for all our needs; the food was excellent and varied, the bars and coffee shops accommodating and the staff extremely helpful and courteous. We would be very happy to stay at the Shangri La Tanjung Aru Resort again and as we only live a 2.5 hour flight away, this is very likely to happen sooner rather than later.

    Reviewed October 15, 2011
    12345
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    • Excellent location
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