Shangri-La Tanjung Aru, Kota Kinabalu

5 stars out of 5
tooltip

Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

No 20, Jalan Aru, Tanjung Aru, Tanjung Aru, Kota Kinabalu, Malaysia, 88100

Highlights

Great for Children

Pool was very enjoyable both for kids and adults.
Great View

Next to the beach and has a great view here.
Great Swimming pool

Pool was very enjoyable both for kids and adults.
Location

Has the best location in town and tip top facilities.
Great beach access

Next to the beach and has a great view here.
Announcements by hotel (1)
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Up to 2 children under 6 years old enjoy buffet meals (subject to availability) for free. For more than 2 children under 6 years old or children between 6 to 11 years old, a 50% charge is applicable. This hotel is offering emergency medical insurance coverage of up to USD 184,000 to eligible international guests, at no additional charge, should the guest be diagnosed with COVID-19 during their trip. For more information please contact the hotel. The Resort is embarking on an exciting, phased renovation beginning October 2025, scheduled for completion in Q2 2027. Our commitment to guest comfort remains unchanged during this period.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Swimming pool is closed from Mon 20 Jul 2026 until Wed 10 Feb 2027 Swimming pool is closed from Mon 20 Jul 2026 until Wed 10 Feb 2027 Fitness centre is closed from 2026-10-13 until 2026-05-05

Facilities

Beach

Free Wi-Fi

Pool with view

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

About us

Shangri-La Tanjung Aru is a tropical paradise with a private marina, an exciting water park, and a unique sunset bar for stunning views. Enjoy rejuvenating treatments at the exclusive spa on a private island. Tunku Abdul Rahman National Park, ideal for adventure or relaxation, is just a short boat ride away. Set in the vibrant Tanjung Aru area, this resort offers a laid-back coastal vibe with stunning sunsets. Enjoy a panoramic swimming pool, a stylish bar, and an invigorating steam room. Each room features a balcony with breathtaking views, along with in-room safes and refrigerators. Nearby, Tanjung Aru Beach offers scenic views, while Tanjung Aru Perdana Park provides serene green spaces for a peaceful stroll. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

12 travelers have booked today.

Facilities 9.4
Service 9.3
Cleanliness 9.2
Location 9.1

Based on 4,333 verified reviews

Facilities

9.4

Service

9.3

Cleanliness

9.2

Location

9.1

Value for money

8.9

See map

9.1Exceptional

Location rating score

Exceptional location - 140 meters to the beach
Parking
FREE
Popular landmarks
Sabah State Museum
3.3 km
Mamutik Island
3.4 km
Night Market
4.3 km
Gaya Street Sunday Market
4.9 km
Manukan Island
5.1 km
Closest landmarks
Tanjung Aru Beach
140 m
Consulate of Japan
230 m
Kinabalu Golf Course
650 m
Principal's Parking
900 m
Roll Call Area
920 m

Good to know

Value for money8.9
Location rating9.1
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport3.8 km

Rooms available at Shangri-La Tanjung Aru, Kota Kinabalu

Kinabalu King Room with Sea View
...
  • Room size: 45 m²/484 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Kinabalu Twin Room with Sea View
...
  • Room size: 45 m²/484 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
Kinabalu Twin Room with Mountain View
...
  • Room size: 45 m²/484 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
Tanjung King Room with Sea View
...
  • Room size: 47 m²/506 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Tanjung Twin Room with Sea View
...
  • Room size: 47 m²/506 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
Horizon Club Seaview Twin Room
...
  • Room size: 47 m²/506 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
Horizon Club Seaview King Room
...
  • Room size: 47 m²/506 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Tanjung Sea View Terrace Twin
...
  • Room size: 53 m²/570 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
Clown Fish Themed Family Room King
...
  • Room size: 45 m²/484 ft²
  • Mountain view
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Kinabalu Jungle Themed Family Suite
...
  • Room size: 66 m²/710 ft²
  • Sea view
  • 1 bunk bed and 1 king bed
Enter dates to see prices

Frequently asked questions

Experience your trip the finest way with a drink in your hand at Shangri-La Tanjung Aru, Kota Kinabalu's bar available right in front of your doorstep for when you need a sip or two.

While relaxing at Shangri-La Tanjung Aru, Kota Kinabalu, you can delight in the swimming pool facility to get your day started the right way with a splash for a stimulating morning or evening.

You can benefit from your stay at Shangri-La Tanjung Aru, Kota Kinabalu even more by enjoying the property's accessible spa services that are offered for all its guests to make your evening or night far better.

Verified past guests that have stayed at Shangri-La Tanjung Aru, Kota Kinabalu had an average nightly stay of 2 nights at this property.

Shangri-La Tanjung Aru, Kota Kinabalu's most popular month where verified tourists have stayed the most is in August.

Shangri-La Tanjung Aru, Kota Kinabalu can converse in 5 languages and supports widely used languages such as English and Mandarin Chinese for visitors visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

Verified solo travelers that have stayed at this property have given Shangri-La Tanjung Aru, Kota Kinabalu an average rating of 8.8. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

Verified couple travelers that have stayed at this property have given Shangri-La Tanjung Aru, Kota Kinabalu an average rating of 8.9. You can look up on more in depth customer critiques, and comments by filtering for a specific type of verified guest travelers down in the review section.

Verified families with young children that have stayed at this property have given Shangri-La Tanjung Aru, Kota Kinabalu an average rating of 8.8. You can look up more in depth customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

Shangri-La Tanjung Aru, Kota Kinabalu’s location in the Tanjung Aru neighborhood makes it close to well-known destinations including Tanjung Aru Beach and Tanjung Aru Perdana Park.

More about Shangri-La Tanjung Aru, Kota Kinabalu

More about Shangri-La Tanjung Aru, Kota Kinabalu

Experience Luxury and Tranquility at Shangri-La Tanjung Aru, Kota Kinabalu

Nestled in the heart of Kota Kinabalu, Malaysia, Shangri-La Tanjung Aru offers a luxurious and tranquil escape for discerning travelers. As a 5-star hotel, it promises a world-class experience with its impeccable service, stunning views, and top-notch amenities. Whether you're traveling for business or leisure, this hotel is the perfect choice for a memorable stay. Check-in at Shangri-La Tanjung Aru begins at 3:00 PM, allowing guests ample time to settle in and start their vacation on a relaxed note. The hotel's warm and welcoming staff will be there to assist you every step of the way, ensuring a smooth and hassle-free check-in process. From the moment you step into the elegant lobby, you'll be captivated by the hotel's sophisticated ambiance and attention to detail. When it's time to bid farewell, check-out is until 12:00 PM, giving you plenty of time to enjoy a leisurely breakfast or wrap up any last-minute activities. The hotel's efficient staff will handle your departure with the same level of care and professionalism, ensuring that you leave with nothing but fond memories of your stay. With a flexible check-out time, Shangri-La Tanjung Aru prioritizes your comfort and convenience. Families traveling with young children will be delighted to know that Shangri-La Tanjung Aru has a child-friendly policy. Children between the ages of 0 to 5 can stay free of charge, allowing families to create unforgettable memories together without worrying about additional expenses. The hotel's spacious and comfortable rooms are designed to accommodate families of all sizes, providing a safe and welcoming environment for children to relax and enjoy their stay. With its prime location, exceptional service, and family-friendly policies, Shangri-La Tanjung Aru, Kota Kinabalu is the perfect choice for an unforgettable stay in Kota Kinabalu, Malaysia. Whether you're seeking a romantic getaway, a family vacation, or a business trip, this 5-star hotel promises an experience that is both luxurious and memorable. Book your stay today and indulge in the ultimate blend of comfort, elegance, and tranquility.

Unwind and Indulge in Extravagant Entertainment Facilities

At Shangri-La Tanjung Aru, Kota Kinabalu, guests are treated to a wide range of entertainment facilities that guarantee a truly luxurious and unforgettable stay. Whether you're looking to relax, rejuvenate, or have some fun, this hotel has got you covered. Step into the tranquil spa and let the expert therapists pamper you with a variety of indulgent treatments and massages. For those seeking ultimate relaxation, the sauna is the perfect place to unwind and detoxify. If you're in the mood for some excitement, head to the games room where you can challenge your friends or family to a friendly game of pool or table tennis. The shared lounge/TV area is also available for guests to gather and enjoy their favorite shows or movies together. To add a touch of nature to your stay, take a stroll through the lush gardens surrounding the hotel. The beautifully landscaped gardens provide a serene and picturesque setting, perfect for a leisurely walk or a peaceful moment of reflection. With such an array of entertainment facilities, Shangri-La Tanjung Aru, Kota Kinabalu ensures that every guest's desires are met, making your stay an unforgettable experience.

Unleash Your Inner Athlete at Shangri-La Tanjung Aru, Kota Kinabalu

At Shangri-La Tanjung Aru, Kota Kinabalu, sports enthusiasts will find an array of world-class facilities to indulge in their favorite activities. Dive into a refreshing workout at the indoor pool or challenge yourself on the pristine golf course located on-site. The fitness center offers state-of-the-art equipment for those looking to stay fit during their stay. Tennis enthusiasts can enjoy a friendly match on the well-maintained tennis courts, while water sports lovers can try their hand at non-motorized options such as canoeing and snorkeling. For those seeking relaxation and fun under the sun, the outdoor pool is the perfect spot to unwind and soak up the tropical vibes. Fishing enthusiasts will be delighted with the opportunity to cast their lines and reel in a catch at the hotel's designated fishing area. Table tennis and mini golf courses provide delightful entertainment for guests of all ages. The water park offers thrilling slides and attractions for the whole family to enjoy, while the yoga room provides a serene space for guests to find balance and rejuvenation. With a wide range of sports facilities available, Shangri-La Tanjung Aru, Kota Kinabalu is the ideal destination for active travelers looking to make the most of their stay in Kota Kinabalu, Malaysia.

Convenience at Your Fingertips: Shangri-La Tanjung Aru, Kota Kinabalu's Exceptional Facilities

At Shangri-La Tanjung Aru, Kota Kinabalu, convenience is a top priority. With an array of exceptional facilities, this hotel ensures that guests have everything they need for a comfortable and hassle-free stay. For those in need of laundry services, Shangri-La Tanjung Aru has got you covered. Their efficient and reliable laundry service takes care of all your laundry needs, allowing you to focus on enjoying your stay. Additionally, the hotel offers dry cleaning services for those who require professional garment care. Room service is available for guests who prefer to dine in the comfort of their own rooms. With a wide range of delicious dishes and beverages to choose from, you can indulge in a gourmet experience without leaving your room. The hotel also provides safety deposit boxes, giving you peace of mind knowing that your valuables are securely stored. The concierge is always ready to assist with any inquiries or requests, ensuring that you have a smooth and enjoyable stay. Stay connected with complimentary Wi-Fi available in all rooms and public areas. Whether you need to catch up on work or share your vacation photos with friends and family, you can do so effortlessly. For guests who smoke, there is a designated smoking area within the hotel premises, ensuring a comfortable environment for both smokers and non-smokers. Convenience is taken to the next level with an on-site convenience store, where you can find a variety of essentials and snacks. This is perfect for those last-minute items you may have forgotten to pack. The hotel offers daily housekeeping to keep your room clean and tidy throughout your stay. For those who are on the go, express check-in/check-out services are available, allowing you to save precious time. Luggage storage is provided for guests who arrive early or have late departures, so you can explore the city without the burden of your bags. With its exceptional range of convenience facilities, Shangri-La Tanjung Aru, Kota Kinabalu ensures that your stay is not only comfortable but also effortless. Experience the utmost convenience and enjoy a truly memorable stay at this remarkable hotel.

Convenient Transport Facilities at Shangri-La Tanjung Aru, Kota Kinabalu

At Shangri-La Tanjung Aru, Kota Kinabalu, guests can enjoy a range of convenient transport facilities that make exploring the beautiful city of Kota Kinabalu a breeze. The hotel offers a variety of tours, allowing guests to discover the best of the local attractions with ease. Whether it's a city tour, a wildlife adventure, or a cultural exploration, the hotel's tour desk can arrange it all, ensuring a memorable and hassle-free experience for guests. For those traveling with their own vehicles, Shangri-La Tanjung Aru offers both valet parking and a car park. Guests can simply leave their cars in the capable hands of the friendly valet staff, who will ensure their vehicles are parked safely and securely. Alternatively, guests can make use of the hotel's car park free of charge, providing a convenient and hassle-free parking option. For guests who prefer to explore the city on their own, Shangri-La Tanjung Aru also offers car hire services. Whether it's for a day trip to Mount Kinabalu or a scenic drive along the coast, guests can easily rent a car from the hotel and embark on their own adventures. With these convenient transport facilities, guests can truly make the most of their stay at Shangri-La Tanjung Aru, Kota Kinabalu.

Indulge in a Culinary Delight at Shangri-La Tanjung Aru, Kota Kinabalu

At Shangri-La Tanjung Aru, Kota Kinabalu, your dining experience is sure to be a highlight of your stay. With a range of dining facilities to choose from, you'll be spoiled for choice. Start your day off right with a visit to the hotel's coffee shop. Enjoy a freshly brewed cup of coffee or tea, along with a selection of pastries and light bites. Whether you prefer a quick bite on the go or a leisurely breakfast, the coffee shop provides a cozy and inviting atmosphere to kickstart your day. For a more formal dining experience, head to the hotel's restaurant. Indulge in a delectable array of international and local cuisines, expertly prepared by the talented chefs. From Asian specialties to Western favorites, there's something to satisfy every palate. The elegant ambiance and impeccable service make dining at the restaurant a truly memorable experience. If you prefer to dine in the comfort of your own room, take advantage of the convenient room service option. Enjoy a delicious meal or snack delivered right to your doorstep, allowing you to relax and unwind in privacy. For those who enjoy outdoor dining, the hotel also offers BBQ facilities. Gather with friends or family and savor the flavors of a perfectly grilled meal while enjoying the warm tropical breeze. With daily housekeeping, you can rest assured that your dining spaces will always be clean and well-maintained, ensuring a pleasant and hygienic dining experience throughout your stay. No matter your dining preference, Shangri-La Tanjung Aru, Kota Kinabalu has you covered with its impressive range of dining facilities. Indulge in a culinary delight and create lasting memories during your stay.

Luxurious Room Options at Shangri-La Tanjung Aru, Kota Kinabalu

Discover a range of exquisite rooms at Shangri-La Tanjung Aru, Kota Kinabalu, designed to cater to every traveler’s preference. Choose from spacious options like the Tanjung Deluxe Suite and the Tanjung Executive Suite, offering generous square footage and stunning views. For those seeking a more intimate setting, the Kinabalu King Room and Twin Rooms provide comfort and style, with options overlooking either the sea or the mountains. Families and groups can enjoy themed rooms such as the Clown Fish Themed Family Room or the Jungle Themed Family Suite, perfect for creating memorable stays. Booking your stay through Agoda ensures you receive the best prices available, along with a hassle-free experience from reservation to check-out. With easy-to-navigate booking processes and exclusive deals, Agoda makes securing your ideal room at Shangri-La Tanjung Aru seamless and stress-free. Whether you're seeking a serene sea view, a private terrace, or a spacious suite, Agoda’s platform guarantees a smooth booking journey, so you can focus on enjoying the luxurious comfort and breathtaking surroundings of Kota Kinabalu.

Discover the Paradise of Tanjung Aru in Kota Kinabalu, Malaysia

Nestled along the pristine shores of Kota Kinabalu, Malaysia, lies the enchanting paradise of Tanjung Aru. Offering a perfect blend of natural wonders and modern amenities, this coastal gem is a haven for beach lovers and adventure seekers alike. With its crystal-clear turquoise waters and powdery white sands, Tanjung Aru Beach is a true tropical paradise. Take a leisurely stroll along the shoreline, bask in the warm sun, or indulge in thrilling water sports such as snorkeling, kayaking, and jet-skiing. As the day comes to a close, witness the breathtaking sunset that paints the sky in vibrant hues of orange and pink, creating a mesmerizing backdrop for romantic walks or intimate moments. Beyond the beach, Tanjung Aru offers a myriad of attractions to explore. Just a short distance away, you'll find the iconic Kota Kinabalu City Mosque, known for its stunning architecture and picturesque views. Embark on a cultural journey at the Sabah State Museum, where you can delve into the rich heritage and history of the region. For nature enthusiasts, a visit to the Kinabalu Park is a must, where you can marvel at the majestic Mount Kinabalu and discover an abundance of flora and fauna. Whether you're seeking relaxation, adventure, or cultural immersion, Tanjung Aru in Kota Kinabalu, Malaysia, is the perfect destination to experience the best of nature and modern comforts. Indulge in the beauty of this coastal paradise and create memories that will last a lifetime.

Traveling to Shangri-La Tanjung Aru, Kota Kinabalu from the Nearest Airports

Located in the picturesque Tanjung Aru area of Kota Kinabalu, Malaysia, Shangri-La Tanjung Aru offers a serene and luxurious retreat for travelers. Getting to this stunning resort is a breeze, thanks to its convenient proximity to the nearest airports. For international travelers, the Kota Kinabalu International Airport (BKI) is the closest airport to Shangri-La Tanjung Aru. Upon arrival, you can easily reach the resort by taking a taxi or booking a private transfer. The journey from the airport to the resort takes approximately 10 minutes, allowing you to quickly immerse yourself in the beauty and tranquility of Shangri-La Tanjung Aru. Alternatively, if you are arriving from other parts of Malaysia, you can also consider flying into the Labuan Airport (LBU) or the Sandakan Airport (SDK). From these airports, you can take a domestic flight to the Kota Kinabalu International Airport and then proceed to Shangri-La Tanjung Aru using the aforementioned transportation options. Regardless of which airport you choose, the journey to Shangri-La Tanjung Aru promises to be a seamless and convenient experience, setting the tone for a memorable stay at this exquisite resort.

Discover the Vibrant Surroundings of Shangri-La Tanjung Aru, Kota Kinabalu

Nestled amidst the stunning natural beauty of Kota Kinabalu, Shangri-La Tanjung Aru offers an idyllic retreat with its close proximity to several captivating landmarks and attractions. One of the highlights is the breathtaking Tanjung Aru Beach, located just a stone's throw away from the hotel. With its pristine white sands and crystal-clear waters, this beach is the perfect spot for sunbathing, swimming, and enjoying picturesque sunsets. For a leisurely stroll or a fun family outing, head to the nearby Tanjung Aru Perdana Park. This beautifully landscaped park features lush greenery, vibrant flowers, and a charming man-made lake. Take a relaxing walk along the stone boardwalk and soak in the serene atmosphere while admiring the stunning sunset views. Culture enthusiasts will appreciate the close proximity to Masjid Negeri Sabah, a magnificent mosque known for its intricate architecture and serene ambiance. Additionally, history buffs can visit the Consulate of Japan, which showcases a blend of traditional and contemporary Japanese design. With its prime location, Shangri-La Tanjung Aru offers easy access to Principal's Parking, Roll Call Area, Sunny Supermarket, and Long Jump Pitch, making it a convenient choice for both business and leisure travelers. Immerse yourself in the vibrant surroundings and create unforgettable memories during your stay at Shangri-La Tanjung Aru, Kota Kinabalu.

Convenient Public Transport Stations near Shangri-La Tanjung Aru, Kota Kinabalu

Shangri-La Tanjung Aru, Kota Kinabalu offers easy access to a range of public transport stations, making it a convenient choice for travelers. One of the nearby stations is the Tanjung Aru Railway Station, which is just a short distance away. This historic station is part of the North Borneo Railway, a charming heritage train that takes passengers on a nostalgic journey through the picturesque countryside of Sabah. Travelers can hop on the train and explore the surrounding areas, immersing themselves in the rich cultural heritage of the region. In addition to the railway station, guests can also take advantage of the various public transport options available in the area. Whether it's taxis, buses, or ride-sharing services, getting around Kota Kinabalu is a breeze. The hotel's concierge can assist guests in arranging transportation and providing information on the best routes and attractions to visit. With these convenient transport options, guests can easily explore the vibrant city and its surrounding areas, making the most of their stay at Shangri-La Tanjung Aru, Kota Kinabalu.

A Gastronomic Adventure Awaits

When it comes to dining options, Shangri-La Tanjung Aru, Kota Kinabalu is surrounded by a plethora of restaurants that cater to every palate. From local delicacies to international cuisines, guests will find themselves spoilt for choice. Just a short stroll away, Lucy's Kitchen offers authentic Malaysian dishes that are sure to tantalize your taste buds. For those craving Middle Eastern flavors, Mashawi 2 is a must-visit, serving up delicious grilled meats and traditional Arabic dishes. Restoran Pak Mus & Soto House is another local favorite, renowned for its hearty soto and nasi lemak. For a taste of local coffee culture, head to Kedai Kopi Wah Juan and savor a cup of aromatic Sabahan coffee. JomPenyet is the place to go for flavorful Indonesian cuisine, while Sunset Bar at Shangri-La's Tanjung Aru Resort and Spa provides a stunning setting to enjoy refreshing cocktails and breathtaking sunset views. Restoran Farhanah is a hidden gem, serving delectable Indian and Pakistani cuisine. For a cozy and charming ambiance, Isabelle cafe 1382 is the perfect spot to indulge in Western and Asian fusion dishes. KK Burger Bakar is a go-to for burger lovers, offering mouthwatering grilled burgers with a local twist. Lastly, Restoran Tg Aru is a popular seafood joint, serving up fresh catches of the day. With such a diverse array of dining options just a stone's throw away, guests at Shangri-La Tanjung Aru, Kota Kinabalu are in for a gastronomic adventure like no other.

Luxury at an Affordable Price: Shangri-La Tanjung Aru, Kota Kinabalu

Experience the epitome of luxury at Shangri-La Tanjung Aru, Kota Kinabalu, without breaking the bank. With an average price of $224 per room, this five-star hotel offers exceptional value for money, especially when compared to the average price of a hotel room in Kota Kinabalu, which stands at $54. At Shangri-La Tanjung Aru, you can indulge in world-class amenities and impeccable service, all while enjoying breathtaking views of the South China Sea. Each room is elegantly furnished, featuring modern decor and plush furnishings that create a serene and inviting atmosphere. Whether you choose a Deluxe Sea View Room or a luxurious suite, you can expect nothing short of pure comfort and relaxation. In addition to the unbeatable price, Shangri-La Tanjung Aru offers a wide range of facilities and activities to make your stay truly memorable. Take a dip in the stunning infinity pool, pamper yourself with a rejuvenating spa treatment, or savor delectable cuisine at one of the hotel's renowned restaurants. With its prime location near popular attractions and a host of recreational activities, this hotel is the perfect choice for both leisure and business travelers alike. So why settle for an average hotel room in Kota Kinabalu when you can experience luxury at an affordable price at Shangri-La Tanjung Aru?

Unforgettable Luxury and Exceptional Service at Shangri-La Tanjung Aru, Kota Kinabalu

Indulge in a truly remarkable stay at Shangri-La Tanjung Aru, Kota Kinabalu, where impeccable service, luxurious accommodations, and world-class facilities await. With an impressive overall rating of 8.8, this hotel has consistently exceeded the expectations of its guests, leaving them with unforgettable memories. One of the standout features of this hotel is its exceptional value for money, earning a remarkable rating of 8.9. Guests are delighted with the incredible value they receive for their stay, with top-notch amenities and services that go above and beyond their expectations. From the moment you step into the hotel, you'll be greeted with warm smiles and attentive staff who are dedicated to ensuring your every need is met. The facilities at Shangri-La Tanjung Aru are truly second to none, as reflected in its impressive rating of 9.4. Whether you're seeking relaxation or adventure, this hotel has it all. Dive into the crystal-clear waters of the infinity pool, unwind with a rejuvenating spa treatment, or take part in the various water sports activities available. With an array of dining options, including exquisite international cuisine and authentic local delicacies, your taste buds are in for a treat. Cleanliness is a top priority at Shangri-La Tanjung Aru, earning a remarkable rating of 9.3. The hotel maintains impeccable standards of cleanliness throughout its premises, ensuring that guests feel comfortable and at ease during their stay. From the pristine guest rooms to the sparkling public areas, you can rest assured that every corner of the hotel is meticulously maintained. Situated in a prime location, with a rating of 9.1, Shangri-La Tanjung Aru offers breathtaking views of the South China Sea and the majestic Mount Kinabalu. Immerse yourself in the natural beauty of Kota Kinabalu, with convenient access to nearby attractions and vibrant city life. The hotel's prime location allows guests to explore the best that this enchanting city has to offer. Last but not least, the staff performance at Shangri-La Tanjung Aru is truly exceptional, with a rating of 9.3. The dedicated and friendly staff are committed to providing personalized service and ensuring that each guest's needs are met with utmost care and attention. From the moment you arrive until the time of your departure, you can expect nothing short of exceptional service and warm hospitality. Experience the epitome of luxury and hospitality at Shangri-La Tanjung Aru, Kota Kinabalu. With its outstanding customer ratings for value, facilities, cleanliness, location, and staff performance, this hotel promises an unforgettable stay that will exceed your expectations.

Show less

Amenities and facilities

Exceptional9.4

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
  • Korean
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Canoeing
  • Diving
  • Fishing
  • Fitness center
  • Foot bath
  • Game room
  • Garden
  • Golf course [on-site]
  • Gym/fitness
  • Massage
  • Mini golf course
  • On-site entertainment
  • Pool with view
  • Sauna
  • Snorkeling
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Tours
  • Water park
  • Water sports (non-motorized)
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Happy hour
  • Restaurants
  • Room service
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shared lounge/TV area
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [nearby]
  • Rental car
  • Valet parking

Food and dining

Restaurants on site
Cafe' TATU
  • Cuisine: International, Japanese, Korean, Local, Malaysian
  • Menu: Buffet, A-la-carte
Coco-Joe's Bar & Grill
  • Cuisine: International, Seafood, Grill/BBQ, Malaysian
  • Menu: Buffet
Shang Palace
  • Cuisine: Chinese
  • Menu: Buffet
Peppino
  • Cuisine: Italian
  • Menu: Buffet

Location

No 20, Jalan Aru, Tanjung Aru, Tanjung Aru, Kota Kinabalu, Malaysia, 88100

Exceptional9.1

Location

Airports
  • Kota Kinabalu International Airport (BKI)
    3.8 km
  • Labuan Airport (LBU)
    114.5 km
Public transportation
  • Tanjung Aru Railway Station
    2.0 km
  • North Borneo Railway
    2.1 km
Hospital or clinic
  • Gleneagles Kota Kinabalu
    2.8 km
Shopping
  • Gaya Street Sunday Market
    4.9 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    1.5 km

What's nearby

Popular landmarks
  • Sabah State Museum
    3.3 km
  • Mamutik Island
    3.4 km
  • Night Market
    4.3 km
  • Gaya Street Sunday Market
    4.9 km
  • Manukan Island
    5.1 km
  • Kota Kinabalu City Mosque
    5.1 km
  • Tunku Abdul Rahman Marine Park
    5.2 km
  • Signal Hill Observatory Platform
    5.3 km
  • Sapi Island
    7.0 km
  • Poring Hot Springs
    18.8 km
Nearby landmarks
  • Tanjung Aru Beach
    140 m
  • Consulate of Japan
    230 m
  • Kinabalu Golf Course
    650 m
  • Principal's Parking
    900 m
  • Roll Call Area
    920 m
  • Perdana Park Parking Lot
    970 m
  • Sea Park Condominium Parking Lot
    1.0 km
  • Perdana Park Playground
    1.1 km
  • Perdana Park Man Made Lake
    1.1 km
  • Shot Put Pitch
    1.2 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00

Property announcements

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Up to 2 children under 6 years old enjoy buffet meals (subject to availability) for free. For more than 2 children under 6 years old or children between 6 to 11 years old, a 50% charge is applicable. This hotel is offering emergency medical insurance coverage of up to USD 184,000 to eligible international guests, at no additional charge, should the guest be diagnosed with COVID-19 during their trip. For more information please contact the hotel. The Resort is embarking on an exciting, phased renovation beginning October 2025, scheduled for completion in Q2 2027. Our commitment to guest comfort remains unchanged during this period.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Swimming pool is closed from Mon 20 Jul 2026 until Wed 10 Feb 2027 Swimming pool is closed from Mon 20 Jul 2026 until Wed 10 Feb 2027 Fitness centre is closed from 2026-10-13 until 2026-05-05

Reviews of Shangri-La Tanjung Aru, Kota Kinabalu from real guests

tooltip

All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
9.0

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.2
  • 8.8
  • 9.2
  • 10
  • 8.4
  • 10
  • 10
  • 10
  • 10
  • 10

Most recent

  • Facilities score 9.4 out of 10 and is a high score in Kota Kinabalu
    Facilities9.4
  • Service score 9.3 out of 10 and is a high score in Kota Kinabalu
    Service9.3
  • Cleanliness score 9.2 out of 10 and is a high score in Kota Kinabalu
    Cleanliness9.2
  • Location score 9.1 out of 10 and is a high score in Kota Kinabalu
    Location9.1
  • Value for money score 8.9 out of 10 and is a high score in Kota Kinabalu
    Value for money8.9
High score for Kota Kinabalu

Rating

9+ Exceptional (954)
8-9 Excellent (149)
7-8 Very Good (105)
6-7 Good (29)
<6 Below Expectation (73)

Review summary

Powered by OpenAI

The hotel offers an enjoyable family trip with various activities and great hotel facilities, including a massive pool, mini theme park, and ice cream parlor for children. The staff is excellent and friendly, ensuring a safe and fun environment for kids with a play area and kids' restaurant. Overall, the stay is satisfactory with clean and well-maintained rooms and sufficient lighting.

Check-in/out could improve with better waiting area, reduced time and staff service

Did you find this review summary helpful?

Guest Type
Room Type
Language

Show reviews that mention 

Service

Mentioned in 123 reviews
sentiment-positive-indicator
90% Positive
sentiment-negative-indicator
9% Unfavourable

Breakfast

Mentioned in 105 reviews
sentiment-positive-indicator
72% Positive
sentiment-negative-indicator
27% Unfavourable

Pool

Mentioned in 93 reviews
sentiment-positive-indicator
89% Positive
sentiment-negative-indicator
10% Unfavourable

Cleanliness

Mentioned in 75 reviews
sentiment-positive-indicator
70% Positive
sentiment-negative-indicator
29% Unfavourable

Room view

Mentioned in 61 reviews
sentiment-positive-indicator
93% Positive
sentiment-negative-indicator
6% Unfavourable

Location

Mentioned in 58 reviews
sentiment-positive-indicator
82% Positive
sentiment-negative-indicator
17% Unfavourable

Kids facilities

Mentioned in 44 reviews
sentiment-positive-indicator
93% Positive
sentiment-negative-indicator
6% Unfavourable

Room comfort

Mentioned in 43 reviews
sentiment-positive-indicator
67% Positive
sentiment-negative-indicator
32% Unfavourable

Property facilities

Mentioned in 40 reviews
sentiment-positive-indicator
80% Positive
sentiment-negative-indicator
20% Unfavourable
Showing 1,310 verified guest comments
Changed to review page 1
  1. 8.8
    Excellent
    sahira from Brunei Darussalam
    Family with young children
    Kinabalu King Room with Mountain View
    Stayed 1 night in September 2025

    “Memorable stay in KK”

    We had a memorable and nice stay at Shangri-La. The lobby was spacious, scenic, and feels luxurious. Check-in queue took some times, and the staff wasn’t as welcoming, there were only 2 staffs initially for check-in and check-out, only after a while more staffs started to come in, but good thing that they served us and the other guests complimentary iced peach tea while waiting. We had the Tanjung Terrace Sea View Room, it was very spacious, luxurious, and comfortable. I like all the amenities offered, they also provided us free canned drinks, high quality tea bags, and delicious coffee capsules, the bathroom amenities smells nice and luxurious. I like the layout of the room and the terrace lead us directly to the garden area with beautiful scenery to enjoy sunset. However, I dont really like the layout of the bathroom, quite cramped, especially that the drain in the shower is very slow, so the water from the shower area got into the main area and got the whole bathroom wet. I also got an allergy reaction upon entering the room, so I ended up with runny nose and sneezing the whole day, but thank god the symptoms cleared up after taking medication, because of this, I assumed the room is dusty and wasn’t properly cleaned. Breakfast experience was amazing, and kudos to all the staffs at Ta-Tu, they are very welcoming and friendly, the food spread is great, taste is just okay, they have cutlery for kids which is nice, so far we really enjoyed the breakfast. We also enjoyed our night stroll here, the scenery is breathtaking and very highly recommended especially for couples. The pool is also nice and they have pools for kids which is considerate. Overall, I would highly suggest this hotel if youre coming to KK

    Reviewed September 28, 2025
  2. 10.0
    Exceptional
    픞픞픞13 from South Korea
    Couple
    Tanjung Pool View King
    Stayed 4 nights in September 2025

    “The paradise in the world.”

    I spent my honeymoon with my husband for 4 nights and 6 days. It was my first time in Southeast Asia and my husband's first overseas trip, and we both had a fantastic time. 1. Accommodation Condition First of all, because it was our honeymoon, they upgraded our room to a sea view and prepared a congratulatory card and a bouquet of flowers, which really touched me. The view from the balcony was amazing, and the bedding in the bedroom was very soft and comfortable, making it healing just to lie down. Overall, the room was spacious, and the amenities provided were really great. 2. Kindness of Staff Thanks to the hospitality of Jumarah, Siti, and Jessieline, whom we met every day at the breakfast restaurant, going to breakfast was really enjoyable. They greeted us warmly at the entrance of the breakfast restaurant, kindly guided us to our seats and asked us throughout our meals if the food was okay and if we needed coffee, providing warm and kind inquiries. It wasn't just a matter of being kind because it was their job; they genuinely treated us warmly as fellow human beings, which deeply moved both my husband and me. While the accommodation condition and location of Shangri-La were perfect, and the sunsets were beautiful, I wouldn't have had the desire to return if it weren't for the kind and friendly staff. Jumarah, Siti, and Jessieline, who treated me warmly until the last day. Thanks to them, I could spend a truly happy day even taking commemorative photos. Just to meet them again, I want to go back to Shangri-La Tanjung Aru. :) 3. Resort Facilities At the resort, I could enjoy heated pools, a spa, various restaurants, and activities, making it a paradise on earth! I truly enjoyed a perfect hotel stay. Moreover, there was a private pier, Star Marina, allowing easy and safe trips to Sapi Island. I could also watch the sunset at a beach exclusive to guests, making it a truly wonderful experience. Every day was happy. 4. In Conclusion It was my husband's and my first visit to Malaysia, and thanks to the excellent and friendly staff and the wonderful condition of the resort, we gained a good impression of Malaysia. It has become our favorite country! We will definitely come back to Shangri-La Tanjung Aru next time!

    Reviewed September 28, 2025
    Auto-translated through generative A.I.
  3. 10.0
    Exceptional
    MARILYN from Malaysia
    Family with young children
    Kinabalu Twin Room with Sea View
    Stayed 2 nights in September 2025

    “Memorable Family Stay”

    We had a wonderful 2-night stay at Shangri-La Tanjung Aru with my wife and our 2 little kids. From the moment we arrived, the staff were warm, friendly, and very helpful, making us feel truly welcomed. The room was spacious, clean, and comfortable – perfect for our family. The view was stunning, especially during sunset, which is one of the highlights of this resort. My kids really enjoyed the pool and the kids’ facilities, while we appreciated the peaceful surroundings and relaxing atmosphere. Breakfast had a wide variety of choices and everything was delicious. Service throughout our stay was excellent – staff were always attentive and accommodating to our needs. Overall, it was a memorable family getaway. We highly recommend Shangri-La Tanjung Aru to anyone visiting Kota Kinabalu, especially families looking for a relaxing and enjoyable stay. We would definitely love to come back again!

    Reviewed September 13, 2025
  4. 9.6
    Exceptional
    Wong from Hong Kong SAR, China
    Group
    Kinabalu Twin Room with Sea View
    Stayed 5 nights in September 2025

    “A Relaxing Stay at Shangri-La Tanjung Aru Despite a Rocky Start”

    Our trip to Shangri-La Tanjung Aru was impacted by Typhoon Ragasa, which caused a one-day delay. However, the hotel staff were incredibly sympathetic and accommodating. They promptly assisted us with our request for a refund and changes to our reservations, making the process stress-free and smooth. The hotel itself is a tropical resort-style paradise! Beautiful, relaxing, and a perfect escape from the hustle and bustle of Hong Kong, from which we came. The ambience is serene, and the lush surroundings truly set the tone for a rejuvenating retreat. The resort is situated on the southern side of the city; however, with Grab, you can always jump on a car within 5 minutes and get to downtown in 20 minutes. We thoroughly enjoyed the buffet breakfasts, especially the stalls serving Teh Tarik and traditional Southeast Asian desserts. The flavours were delightful and added a touch of local charm to the dining experience. We also visited the Sunset Bar, but unfortunately, the cloudy weather muted the otherwise stunning views. On a clear day, I’m sure the sunset would be breathtaking! The drinks at the bar were tasty, the food was decent, but the prices were on the higher side compared to other dining options in the resort. On Saturday, we attended the Seafood Buffet Night. The atmosphere was lively and family-friendly, with clowns entertaining children with balloon art and a mascot stopping by for photos. While the overall experience was enjoyable, the seafood was a little disappointing (e.g. the shrimp appeared to be frozen rather than fresh). Despite a few minor setbacks, we had a great stay at Shangri-La Tanjung Aru. The hospitality, relaxing environment, and unique dining experiences made this trip memorable. I’d love to return, hopefully with better weather next time!

    Reviewed October 01, 2025
  5. 8.4
    Excellent
    boyoung from Vietnam
    Family with young children
    Kinabalu King Room with Sea View
    Stayed 2 nights in April 2025

    “not amazing ”

    I recently stayed at this hotel based on my sister’s strong recommendation. Unfortunately, due to a last-minute booking, I ended up paying significantly more—about 50% above the usual rate. There are a few important points future guests should be aware of: Location Confusion: The hotel has two different locations. I initially booked the one located in a remote area by mistake and had to make a special request to cancel. Make sure to double-check which property you’re booking. Artificial Beach: The small artificial beach was underwhelming. The water had a muddy appearance, and sandflies were a noticeable nuisance, which made it difficult to enjoy. Sunset Beach Bar: While the idea of enjoying the sunset at the beach bar sounds appealing, the heavy BBQ smoke and strong food odors completely disrupted the ambiance. Moreover, the bar requires guests to purchase an entire set menu, which limits flexibility. Breakfast Experience: The breakfast area was extremely crowded, and the overall quality and selection felt comparable to that of other 5-star hotels available at one-third of the price. Room Issues: Although the hotel kindly upgraded my room, I experienced water leakage during my stay, which impacted the comfort level. While the property does have potential, I believe there are areas in need of improvement to justify its premium pricing and reputation.

    Reviewed May 09, 2025
Changed to review page 1

This is a popular property. Don't miss out!