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Sheraton Melbourne Hotel

"The rooms are truly spectacular, which you'd expect at this price point."

Nicholas - 7 January 2020
Traditional, Guest room, 1 King Sheraton Melbourne Hotel
 Sheraton Melbourne Hotel
 Sheraton Melbourne Hotel
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Sheraton Melbourne Hotel

27 Little Collins Street, Melbourne CBD, Melbourne, Australia, 3000 - See map
Free Wi-Fi
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to Block Arcade
Within 760 m of property
See map
Popular landmarks
Block Arcade 760 m
Melbourne Museum 1.0 km
National Gallery of Victoria 1.2 km
Eureka Skydeck 1.2 km
Melbourne Cricket Ground (MCG) 1.4 km
Queen Victoria Market 1.5 km
SEA LIFE Melbourne Aquarium 1.6 km
Royal Botanic Gardens Victoria 1.9 km
Shrine of Remembrance 2.0 km
Melbourne Zoo 3.7 km
Nearby landmarks
Bar Lourinha 40 m
Parkade 70 m
Parliament Railway Station 90 m
Haigh's Chocolates Collins Street 100 m
Monash Conference Centre 120 m
Salvation Army Heritage Centre 120 m
Dr Johannes Kern 130 m
Pony Nightclub 130 m
The Old treasury Building 140 m
Old Treasury Building 140 m

8.9

Excellent

Location rating score

Inside city center
Popular neighborhood
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
  • 90 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Melbourne

  • Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Melbourne every 27 minutes on Agoda.com
Value for money8.2
Distance to city center1.4 km
Location rating8.9
Nearest airportEssendon Airport (MEB)
Distance to airport11.6 km

Rooms available at Sheraton Melbourne Hotel

Exceptional
Room comfort & quality
9.2
Traditional, Guest room, 1 King
...
  • Balcony/terrace
  • Shower and bathtub
  • 1 king bed
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Traditional, Guest room, 2 Double
...
  • Balcony/terrace
  • Non-smoking
  • 2 double beds
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Superior, Guest room, 2 Double, City view
...
  • Balcony/terrace
  • Shower and bathtub
  • 2 double beds
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Treasury Garden, 1 Bedroom Larger Suite, 1 King, City view
...
  • Balcony/terrace
  • Shower and bathtub
  • 1 king bed
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Federation Terrace, 1 Bedroom Suite, 1 King, City view
...
  • Balcony/terrace
  • Shower and bathtub
  • 1 king bed
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Superior, Guest room, 1 King, City view
...
  • Balcony/terrace
  • Shower and bathtub
  • 1 king bed
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Executive Terrace, 1 Bedroom Suite, 1 King, City view
...
  • Balcony/terrace
  • Shower and bathtub
  • 1 king bed
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Grand Deluxe, Larger Guest room, 1 King, Garden view
...
  • Shower and bathtub
  • 1 king bed
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Grand Deluxe, Larger Guest room, 2 Double, Garden view
...
  • Shower and bathtub
  • 2 double beds
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Deluxe, Larger Guest room, 1 King, City view
...
  • Shower and bathtub
  • 1 king bed
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Frequently asked questions

What time is check-in and check-out at Sheraton Melbourne Hotel?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sheraton Melbourne Hotel?

Sheraton Melbourne Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Sheraton Melbourne Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Sheraton Melbourne Hotel has a car park that's close to the hotel. Parking is available for a fee of 60 AUD per day. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Melbourne with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Sheraton Melbourne Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Sheraton Melbourne Hotel. Adults can enjoy breakfast offered with an additional charge of 40 AUD if not included in the room rate.

What are my dining options at Sheraton Melbourne Hotel?

Sheraton Melbourne Hotel features an on-site restaurant for your dining convenience. To meet any special dietary requirements, kosher and halal diets are prepared with the utmost care and attention.

What is the smoking policy at Sheraton Melbourne Hotel?

Sheraton Melbourne Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Sheraton Melbourne Hotel?

Parliament Railway Station is the closest train, metro, or bus station, about 90 m away from Sheraton Melbourne Hotel.

What restaurants are nearby Sheraton Melbourne Hotel?

Restaurants including Little Collins Street Kitchen, Suri Suri and East Bar and Restaurant are popular in Sheraton Melbourne Hotel’s neighborhood which is known as Melbourne CBD.

What popular shopping places are close to Sheraton Melbourne Hotel?

Located in the Melbourne CBD area, Sheraton Melbourne Hotel is close to great shopping choices like Block Arcade, Melbourne Central and DFO South Wharf.

What are popular attractions near Sheraton Melbourne Hotel?

Sheraton Melbourne Hotel’s location in the Melbourne CBD neighborhood makes it close to famous attractions including Eureka Skydeck, National Gallery of Victoria and SEA LIFE Melbourne Aquarium.

What popular natural sightseeing spots are close to Sheraton Melbourne Hotel?

Sheraton Melbourne Hotel is located in the Melbourne CBD area, which is famous for natural sightseeing destinations such as Melbourne University Rowing Club, Yarra Yarra Rowing Club and Banks Rowing Club.

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Explore the neighborhood

What people love about Sheraton Melbourne Hotel

  • 10.0

    Exceptional
    Breakfast

    "Breakfast was fabulous."

    david

    |

    15 April 2018

  • 8.4

    Excellent
    Cleanliness

    "Very clean"

    Chris

    |

    10 January 2020

Property ranking|Compared to 3,100 Melbourne properties
See all rankings
Room comfort score
9.2/10
Service score
8.9/10
Cleanliness score
9.2/10
Cheapest price score
Better than
99
%
of Melbourne properties
Better than
98
%
of Melbourne properties
Better than
98
%
of Melbourne properties
Better than
96
%
of Melbourne properties
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Overall rating:

8.8

Excellent
881 reviews
Cleanliness
9.1
Facilities
8.4
Location
8.9
Read all reviews >
What travelers say they love:
Highly recommended, would stay again, 💯
Amanda from Australia
Couple
More about Sheraton Melbourne Hotel

More about Sheraton Melbourne Hotel

Offering quality accommodations in the sightseeing, shopping, restaurants district of Melbourne, Sheraton Melbourne is a popular pick for both business and leisure travelers. With its location just 1.4 km from the city center and 16.6 km from the airport, this 5-star hotel attracts numerous travelers each year. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Sheraton Melbourne also offers many facilities to enrich your stay in Melbourne. Top features of the hotel include 24-hour room service, 24-hour front desk, facilities for disabled guests, luggage storage, Wi-Fi in public areas.

174 rooms spread over 14 floors provide a warm and pleasant home away from home. Modern comforts such as television LCD/plasma screen, carpeting, dressing room, linens, mirror can be found in selected rooms. The hotel's recreational facilities, which include fitness center, sauna, indoor pool, spa, massage are designed for escape and relaxation. Sheraton Melbourne is your one-stop destination for quality hotel accommodations in Melbourne.

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Most talked about facilities

Housekeeping

9 mentions

Breakfast

4 mentions

View

4 mentions

Internet

3 mentions

What they offer

8.4

Excellent

"The steam room here is amazing."

Nicholas

|

7 January 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Continental
Full English/Irish

Restaurants on site

Little Collins St Kitchen
Cuisine:French
Menu:Buffet

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Sheraton Melbourne Hotel from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness9.1
Facilities8.4
Location8.9
Room comfort and quality9.2
Service8.8
Value for money8.2
High score for Melbourne
Rating
9+ Exceptional (58)
8-9 Excellent (29)
7-8 Very Good (21)
6-7 Good (6)
<6 Below Expectation (9)
Time of the year
Mar - May (30)
Jun - Aug (27)
Sep - Nov (32)
Dec - Feb (34)
Don't miss out!Users are booking a place in Melbourne every 27 minutes on Agoda.com
All guests (209)
All room types
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Show reviews that mention 

Showing 123 verified guest comments
12345
8.0
Excellent
Valentine from Australia
Family with teens
Stayed 4 nights in September 2017

4.5 / 5 lost 0.5 because ...”

Exceptional hotel, second stay in 12 months. As an SPG member we were treated to a higher level and my online request for interconnecting room was fulfilled. The staff was amazing. They even returned a pair of lost swimming goggles that I reported lost back to our room. The bell hop and valet parking team were also very professional. However, the let down was the house-keeping (lost 0.5) and we did have to make a "fair" complaint during the stay e.g. the lack of free water, mysterious disappearance of two coffee mugs and spoons, no bath towels in one room. We made mention of this to the front desk on checking out to Mr Diaz who acknowledged our concerns and I hope management will improve this area. We did not eat at the hotel, so cannot comment on the cafe and restaurants.

Reviewed October 01, 2017

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8.0
Excellent
keng from Singapore
Business traveler
Stayed 1 night in February 2017

Tuck in a corner”

A chic hotel as compared to other Sheraton I stayed before. It's located within the CBD but hidden from the main street which gives it some privy. However, given the relative small footprint, it doesn't offer many facilities that you get from other establishments.

Reviewed March 04, 2017

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8.0
Excellent
MOHD from Malaysia
Business traveler
Stayed 4 nights in November 2015

GOOD LOCATION”

location is good. but staff lack of the trademark of SPG group hotels, not that friendly and un attentive to simple request etc. i arrived late night, and had to dragged my luggage to my room. no help being offered by concierge etc.

Reviewed October 10, 2016

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8.0
Excellent
Tin from Hong Kong SAR, China
Solo traveler
Stayed 2 nights in May 2016

Modern room and close to city”

When i booked this room in agoda, the room description was separate shower and bath tub. However, when i checked , i needed to pay an extra cost to have a bath tub in the room! Apart from that, the room is clean and modern. Location is convenient for shopping. There is tram and train station two steps away.

Reviewed May 09, 2016

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9.0
Exceptional
Cecilia from Singapore
Couple
Stayed 6 nights in October 2014

Perfect location”

Location; Service; New hotel

We stayed 6 nights in Sheraton Melbourne and it was truly a home away from home. It is a new hotel, so everything is new, clean and cosy. We were given a free upgrade to a room with double beds that are huge enough to sleep 4, even though there is only 2 of us! Rooms is also quite sizeable. What we really do love is the hotel location - you can easily get to anywhere within the CBD from Sheraton - there are 3 tram stops within steps from the hotels that brings you everywhere; otherwise if you don't mind walking, some of the tourist spots are easily accessible as well. Ask the friendly concierge for anything and they are more than happy to help. We did not dine at the hotel, as there were some pretty happening cafes and restaurants few doors from the hotel. Will we stay in Sheraton Melbourne again? Definitely!!

Reviewed November 05, 2014

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8.7
Excellent
Rodney from Australia
Couple
Stayed 1 night in October 2014

Very Nice Hotel”

Great Location, Very New, comfortable

Everything as you would expect. It didn't dazzle me. The sheets are very noisy and linen/sheets/covers seemed a little too much and bulky. Great location in Melb CBD with parking opposite not too expensive.

Reviewed October 30, 2014

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9.3
Exceptional
Teo from Singapore
Family with teens
Stayed 2 nights in May 2014

Excellent hotel with a personal touch”

Friendly staff, clean and comfortable room

I booked a traditional room through Agoda and after that realise that it comes with a Kind Bed. I wrote to Agoda to make a request for Twin Bed as I would be sharing the room with my daughter. Agoda simply replied that the room is with a King Bed and full stop. We called the hotel directly and luckily for us the staff was very helpful and friendly and confirmed that they will arrange a Twin Bed for us. Thank you Sheraton! We will be back!

Reviewed May 26, 2014

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8.0
Excellent
Duy from Australia
Couple
Superior, Guest room, 1 King, City view
Stayed 1 night in June 2019

staffs are friendly and helpful with smile on their face”

paying extra for city view but there is no city view from the 6th floor.

Reviewed July 01, 2019

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8.0
Excellent
Kin from Malaysia
Family with young children
Traditional, Guest room, 1 King
Stayed 8 nights in December 2018

Convenient Hotel for business and holidays ”

We are able to access Melbourne CBD via Tram and beyond to St. Kilda Beach; its strategic location close to Metro Train also good for us to travel far to Safari Open Zoo (Werribee) which is about 40mins train ride. Overall, we have great stay at this SPG hotel.

Reviewed December 19, 2018

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8.4
Excellent
Simone from Hong Kong SAR, China
Family with teens
Traditional, Guest room, 2 Double
Stayed 3 nights in April 2019

Beds in 2x Queen not good”

2x double rooms have wheeled beds and weak mattresses and sheets that let go and disrupt sleep. Not really sure how they got this so wrong.

Reviewed April 24, 2019

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10.0
Exceptional
alisa from Australia
Couple
Stayed 2 nights in June 2018

Amazing”

From the moment we stepped in and had our baggage taken for us to the helpfulness of making sure our room was the perfect temperature every detail was perfect staff are so welcoming and rooms are amazing could not have asked for more

Reviewed July 02, 2018

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10.0
Exceptional
david from Australia
Couple
Stayed 2 nights in April 2018

Luxury near Parliament Station”

Everything we wanted for our 2 day city escape. Just around the corner from Parliament Station, close to restaurants and Her Majesty's for our night out. Clean, new fresh interior, dining facilities very convenient and friendly, helpful staff. Breakfast was fabulous.

Reviewed April 15, 2018

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10.0
Exceptional
JUSTINE from Australia
Couple
Stayed 1 night in December 2017

Exceptional service”

Very impressive hotel in the CBD. With parking across the rd, the central location is perfect for exploring Melbourne's restaurant and cafe scene. Staff were authentically friendly, especially Jasper from Florida USA that was working on the night we stayed - ( an asset the the Hotel Group). We had a great stay thank you :)

Reviewed December 04, 2017

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7.2
Very good
V from Hong Kong SAR, China
Family with young children
Stayed 6 nights in September 2017

Reasonable stay”

We forgot to switch off the do not disturb note. When we went back late at around 8pm, they were no longer able to provide house-keeping services ... except to a very limited extent. Otherwise, good location and friendly staff.

Reviewed October 06, 2017

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10.0
Exceptional
Vicky from Australia
Couple
Stayed 1 night in August 2016

Amazing Wedding Night Stay”

The staff were amazing and made our Wedding Night really special for us by providing an upgraded room with chocolates on arrival and a lovely note from all of the staff congratulating us on our Wedding Day! Room service was amazing too! Can't thank you enough guys and looking forward to staying there again soon :-)

Reviewed August 26, 2016

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10.0
Exceptional
Francesca from Malaysia
Couple
Stayed 4 nights in August 2016

Best hotel I've stayed at in a long time”

No fault I can give to Sheraton Melbourne. The room was so comfortable. Light switches were in the perfect location. Bathtub and toilet perfectly designed with a window in between toilet and bed area. It was not a large room in size but so well designed. Very clean. All necessary amenities provided. Bed was comfortable. The hotel's cafes have a true melbourne feel.

Reviewed August 06, 2016

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8.8
Excellent
Phuong from Australia
Group
Stayed 1 night in September 2015

Great customer service”

Had a good time for my sisters birthday, friendly staff clean hotel, nice little surprise when a staff member came up to our room with candles and a little surprise for my sisters birthday! We will be coming here again.

Reviewed March 03, 2016

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7.0
Very good
Esther from Malaysia
Family with young children
Stayed 2 nights in December 2015

Good and comfortable hotel but not 5* as claimed”

Good value, location

Overall the room was very comfortable and pleasant. On the surface it looks clean until I once saw the housekeeping lady using the hotel towel to clean the inner toilet. It just ruined the whole thing ! Also, we ordered room service breakfast, it came with an A$8 delivery charge !!! Internet is not free. We had a group of 10 ppl dining at their Little Collins restaurants for Xmas eve dinner, cost 99/pp. A bit overpriced as limited food choices. No Xmas atmosphere at all. Not even providing a Xmas hat or crackers. The dinner of 99/pp does not come with a coffee or tea. And no free drinks for children although they are charged half price. I would recommend to bring your own towels if you are concerned about personal hygiene.

Reviewed December 27, 2015

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10.0
Exceptional
coen from Australia
Couple
Stayed 1 night in April 2015

excellent throughout”

staff were all very polite and accommodating. Rooms great, good view and service was very efficient.

all round excellent, no problems. i spend a fair amount of time in various hotels through melbourne CBD and can say with confidence that the sheraton was a very pleasant, relaxing and problem free stay. staff were excellent and accommodating. the only drama was the previous guest in the room had left an alarm set for 0600h on the in room alarm clock which woke us up a little earlier than planned but we survived.

Reviewed April 07, 2015

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9.7
Exceptional
Jessica from Australia
Couple
Stayed 3 nights in March 2015

Food tour ”

The size of the rooms was great, very modern and clean, gym is pretty well equipped to other 5 star hotels

It was an amazing experience... Great location close to cbd short walk ,close to parks and the Yarra, quiet for the cbd.. StAff are very friendly and happy to assist with enquires.. The rooms are very spacious .. And very clean and modern .. Would stay here again

Reviewed March 09, 2015

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