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Sheraton Melbourne Hotel
Treasury Garden, 1 Bedroom Larger Suite, 1 King, City view, Sheraton Melbourne Hotel in Melbourne
Guestroom, Sheraton Melbourne Hotel in Melbourne
Lobby, Sheraton Melbourne Hotel in Melbourne
Fitness center, Sheraton Melbourne Hotel in Melbourne
Sheraton Melbourne Hotel
Bathroom, Sheraton Melbourne Hotel in Melbourne

Removed from saved list

8.6

Excellent

1,260 reviews

1,260 reviews

Housekeeping9
View5
Breakfast1
See map
See map

8.8

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Haigh's Chocolates Collins Street
100 m
Monash Conference Centre
120 m
Salvation Army Heritage Centre
120 m
Pony Nightclub
130 m
The Old treasury Building
140 m
Popular landmarks
Block Arcade
760 m
Melbourne Museum
1.0 km
National Gallery of Victoria
1.2 km
Eureka Skydeck
1.2 km
Melbourne Cricket Ground (MCG)
1.4 km
Closest landmarks
Bar Lourinha
40 m
Parkade
70 m
Dr Johannes Kern
130 m
Gordon Reserve
150 m
City Museum at Old Treasury
160 m

Sheraton Melbourne Hotel

27 Little Collins Street, Melbourne CBD, Melbourne, Australia, 3000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. It's centrally located in Melbourne CBD only 810 m from public transport, so that you'll have easy access to local areas. Don't leave before paying a visit to the famous Royal Botanic Gardens Victoria. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Located in heart of Melbourne

Check-in [24-hour]

Airport transfer

90 meters to public transportation

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Hot tub

Front desk [24-hour]

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Melbourne every 1 minutes on Agoda.com
Value for money8.1
Distance to city center1.4 km
Location rating8.8
Nearest airportEssendon Airport (MEB)
Distance to airport11.6 km

Rooms available at Sheraton Melbourne Hotel

Exceptional
Room comfort & quality

9.2

Treasury Garden, 1 Bedroom Larger Suite, 1 King, City view
...
  • Room size: 77 m²/829 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Grand Deluxe, Larger Guest room, 2 Double, Garden view
...
  • Room size: 38 m²/409 ft²
  • Garden view
  • 2 double beds
Enter dates to see prices
Superior, Guest room, 2 Double, City view
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Federation Terrace, 1 Bedroom Suite, 1 King, City view
...
  • Room size: 48 m²/517 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe, Larger Guest room, 1 King, City view
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Traditional, Guest room, 1 King
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Grand Deluxe, Larger Guest room, 1 King, Garden view
...
  • Room size: 38 m²/409 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Executive Terrace, 1 Bedroom Suite, 1 King, City view
...
  • Room size: 48 m²/517 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior, Guest room, 1 King, City view
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Traditional, Guest room, 2 Double
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices

Frequently asked questions

Does Sheraton Melbourne Hotel provide shuttle service for getting around?

For your ease of travel around the city, Sheraton Melbourne Hotel offers None right at your doorstep making it easy for you to get to places quickly.

Is car parking available at Sheraton Melbourne Hotel?

Sheraton Melbourne Hotel has car park nearby with charges applied for customers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

Does Sheraton Melbourne Hotel offer an option for contactless check-in and check-out?

At Sheraton Melbourne Hotel, guest visitors can take part in contactless check-in and check-out option provided by this property for your ease of use and safety.

Are there ATM on-site at Sheraton Melbourne Hotel?

Absolutely! The perks of staying at Sheraton Melbourne Hotel include an on-site ATM, providing guest visitors with easy access point for cash withdrawal and remaining worry-free throughout your vacation.

What public parks are within range of Sheraton Melbourne Hotel?

While staying at Sheraton Melbourne Hotel, enjoy your morning or evening wander at nearby park which include Museum Playground, RMIT A'Beckett Urban Square, and Practice Nets.

What are the property's policies for children's bedding at Sheraton Melbourne Hotel?

Sheraton Melbourne Hotel's policy concerning children's bedding considers guests age 18 years and older as adults, and therefore requires an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

At what time of the year is Sheraton Melbourne Hotel most popular?

Sheraton Melbourne Hotel's most popular month where verified guests travelers have stayed the most is in September.

What is the typical rating that verified Solo travelers' have given to Sheraton Melbourne Hotel?

Past solo travelers that have stayed at this property have given Sheraton Melbourne Hotel an average rating of 8.5. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Couples' have given to Sheraton Melbourne Hotel?

Verified couple travelers that have stayed at this property have given Sheraton Melbourne Hotel an average rating of 8.6. You can look up on more specific customer critiques, and remarks by filtering for a specific type of verified guest travelers down in the review section.

What dining places are close by Sheraton Melbourne Hotel?

Sheraton Melbourne Hotel’s local community is Melbourne CBD which consists of popular restaurants such as San Telmo, Soi 38, and Mamasita.

What time is check-in and check-out at Sheraton Melbourne Hotel?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may inquire about early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the designated time frame may be charged an additional fee.

See map

Explore the neighborhood

What people love about Sheraton Melbourne Hotel

  • 8.4

    Excellent
    Cleanliness

    "Very clean"

    Chris

    |

    10 January 2020

  • 9.2

    Exceptional
    Location

    "Nearby food malls and parks."

    Safwan

    |

    7 July 2022

  • 10

    Exceptional
    Location

    "Location is superb too"

    Jojie

    |

    6 March 2022

Overall rating:

8.6

Excellent
1,260 reviews
Cleanliness
9.1
Facilities
8.4
Location
8.8
Read all reviews >
More about Sheraton Melbourne Hotel

More about Sheraton Melbourne Hotel

Sheraton Melbourne Hotel

You'll love the exceptional convenience during your stay at Sheraton Melbourne Hotel, located right in the heart of the city center, with an easy access to everything in Melbourne. Variety is the spice of life. Sheraton Melbourne Hotel offers an abundance of choices in activities, with its location just 1.9 km from the Royal Botanic Gardens Victoria. True travelers love good transport options, and Flinders Street Railway Station is just 810 m away from Sheraton Melbourne Hotel, giving your stay the added convenience of accessing one of the city's transportation systems.
Take advantage of a wealth of unrivaled services and amenities at Sheraton Melbourne Hotel. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Melbourne can be assisted with taxi, car hire and shuttle services available.
Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Sheraton Melbourne Hotel.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with linen service and air conditioning. The specially-designed rooms at Sheraton Melbourne Hotel offer a layout option like a balcony or terrace. Some rooms have cable TV to keep guests entertained.
You may be assured to know that a refrigerator, a coffee or tea maker and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Sheraton Melbourne Hotel, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Sheraton Melbourne Hotel is ready to serve your most specific needs. A selection of food types including kosher and halal options is available for guests with dietary restrictions.
Once there, be sure to check out bar for some in-house nighttime fun. If you like to eat in the privacy of your room, Sheraton Melbourne Hotel can arrange to have groceries delivered to your doorstep.
Throughout the day, you can enjoy the activities offered at Sheraton Melbourne Hotel. Warm up at the end of the day with a visit to the massage, hot tub, salon, steam room, spa and sauna. The many offerings at Sheraton Melbourne Hotel ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at Sheraton Melbourne Hotel gives you a great reason to spend more time in your swimsuit.
With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.


Around the property

While in Melbourne, take some time to venture outside of Sheraton Melbourne Hotel. Watch the local team play at Melbourne Cricket Ground (MCG) located 1.4 km away, where you can also buy authentic team merchandise. Photograph yourself in front of Eureka Skydeck located 1.2 km away, which people travel great distances to see.

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Amenities and facilities

Excellent
Facilities

8.4

Most talked about facilities

Housekeeping

9 mentions

Breakfast

4 mentions

View

4 mentions

Internet

3 mentions

Languages spoken
  • English
  • Arabic
  • Chinese [Mandarin]
  • Filipino
  • French
  • Hindi
  • Nepali
  • Sinhala
  • Spanish
  • Tamil
Accessibility
  • Access all room by interior corridor
  • Accessibility for all meeting spaces
  • Accessible entrance to all on-site swimming pool
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Adjustable height hand-held shower wand some rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Close-caption TV
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Entrance to on-site spa
  • Hearing accessible rooms some rooms
  • Lever handles on all guest room doors
  • Lowered electrical outlets in some rooms
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible restaurants / lounges
  • Roll-in shower in some rooms
  • Safety chains and/or latches on all guest doors
  • Self-closing doors on all guest rooms and suites
  • Toilet seat at wheelchair height -- some rooms
  • View ports in all guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in some public hallways
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Body wrap
  • Fitness center
  • Foot bath
  • Garden
  • Hot tub
  • Light therapy
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Grocery delivery
  • Poolside bar
  • Restaurant [halal]
  • Restaurant [kosher]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [nearby]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Baby cot (upon request)
  • Bathrobes
  • Bathtub
  • Carpeting
  • Closet
  • Coffee/tea maker
  • Desk
  • Electric kettle
  • Fire extinguisher
  • Fitness club privileges
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • iPod docking station
  • Ironing facilities
  • Kitchenware
  • Linens
  • Mini bar
  • Private bathroom
  • Private pool
  • Radio
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Streaming service like Netflix
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower

Food and dining

Breakfast options
  • American
  • Continental
  • Full English/Irish
Restaurants on site
Little Collins St Kitchen
  • Cuisine: French
  • Menu: Buffet

Location

27 Little Collins Street, Melbourne CBD, Melbourne, Australia, 3000
Excellent
Location

8.8

Airports
  • Essendon Airport (MEB)
    11.6 km 29 min drive
  • Melbourne Airport (MEL)
    19.7 km 33 min drive
Public transportation
  • Parliament Railway Station
    90 m
  • Parliament Train Station
    250 m
Hospital or clinic
  • Dr Johannes Kern
    130 m
Shopping
  • Block Arcade
    760 m
Convenience store
  • 7 Eleven
    120 m 1 min drive
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Block Arcade
    760 m
  • Melbourne Museum
    1.0 km
  • National Gallery of Victoria
    1.2 km
  • Eureka Skydeck
    1.2 km
  • Melbourne Cricket Ground (MCG)
    1.4 km
  • Queen Victoria Market
    1.5 km
  • SEA LIFE Melbourne Aquarium
    1.6 km
  • Royal Botanic Gardens Victoria
    1.9 km
  • Shrine of Remembrance
    2.0 km
  • Melbourne Zoo
    3.7 km
Nearby landmarks
  • Bar Lourinha
    40 m
  • Parkade
    70 m
  • Parliament Railway Station
    90 m
  • Haigh's Chocolates Collins Street
    100 m
  • Monash Conference Centre
    120 m
  • Salvation Army Heritage Centre
    120 m
  • Dr Johannes Kern
    130 m
  • Pony Nightclub
    130 m
  • The Old treasury Building
    140 m
  • Old Treasury Building
    140 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-17 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The SPG points do not apply for rooms that are booked on this website, and stays are not valid towards any SPG points.
  • A surcharge of 0.8% to 2.9% applies when using a credit card. Please contact the property for further details.
  • Please note that there is a 1.5% charge when you pay with a credit card.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Distance from city center1.4 km
  • Travel time to airport (minutes)21
Extras
  • Breakfast charge (unless included in room price)40 AUD
  • Daily Internet/Wi-Fi fee20 AUD
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors14
  • Number of restaurants1
  • Number of rooms 174
  • Year property opened2014
  • Most recent renovation2014
Parking
  • Daily parking fee60 AUD

Reviews of Sheraton Melbourne Hotel from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness9.1
Facilities8.4
Location8.8
Room comfort and quality9.2
Service8.8
Value for money8.1
High score for Melbourne
Rating
9+ Exceptional (61)
8-9 Excellent (31)
7-8 Very Good (21)
6-7 Good (7)
<6 Below Expectation (12)
Time of the year
Mar - May (34)
Jun - Aug (30)
Sep - Nov (32)
Dec - Feb (36)

Show reviews that mention 

Showing 132 verified guest comments
12345
10.0
Exceptional
Jojie from Australia
Family with young children
Traditional, Guest room, 2 Double
Stayed 2 nights in April 2021

Perfect gateway ”

It was a great birthday gateway for my little niece. Staff were friendly and the kids loved the pool. We recommend to family costing Melbourne. Location is superb too

Reviewed March 06, 2022

See room deals

10.0
Exceptional
Amanda from Australia
Couple
Traditional, Guest room, 1 King
Stayed 1 night in January 2021

Wonderful, spacious”

Wonderful, spacious room, lovely staff, close to theatres, bars and restaurants. Highly recommended, would stay again, 💯

Reviewed January 04, 2021

See room deals

10.0
Exceptional
Dieter from Australia
Family with teens
Traditional, Guest room, 2 Double
Stayed 1 night in January 2021

Great stay”

Awesome hotel in a great location at a great price, will definitely stay again

Reviewed January 26, 2021

See room deals

9.6
Exceptional
Lynda from Australia
Family with teens
Traditional, Guest room, 2 Double
Stayed 1 night in May 2021

Awesome location”

Had a lovely one night stay with family for harry potter. Walking distance to shopping and restaurants, the theatres. Staff super lovely too.

Reviewed May 27, 2021

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9.2
Exceptional
Safwan from Brunei Darussalam
Couple
Traditional, Guest room, 1 King
Stayed 1 night in July 2022

Satisfied with the stay”

Everything was great, the staffs were great help. Nearby food malls and parks. Just one complain, the air-condition vents smells like strong cigarettes. Hard to breath for those who don't smoke

Reviewed July 07, 2022

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8.4
Excellent
Nicholas from Australia
Couple
Superior, Guest room, 1 King, City view
Stayed 3 nights in December 2019

A really nice hotel, with incredibly good service, just let down by some facilities”

We decided to spend Christmas 2019 here for three nights. The people who work here are so friendly, so capable, so lovely and downright helpful. The rooms are truly spectacular, which you'd expect at this price point. And by Australian standards, a good check out time (11am - in contrast to midday in most parts of the world but a standard 10am in Australia). The steam room here is amazing. You have to check it out. And we had service to take out luggage to our rooms. However.... The air conditioning in our room suffered from a big lack of control, and led to uncomfortable temperatures. When sleeping in a hotel, I like a nice 19 degrees. But there was no way to increase/decrease the temperature beyond 3 degrees +/-. We reported this and they did send a technician and tried to fix it from a central control board - but they were unable to. Leading to our whole stay being a little uncomfortable. Also, the pool is small and shallow. The spa is connected, so is not a hot spa. There is also

Reviewed January 07, 2020

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8.8
Excellent
ALAN from Australia
Couple
Executive Terrace, 1 Bedroom Suite, 1 King, City view
Stayed 1 night in June 2021

Beautiful terrace Suite ”

It was great to be in an inner-city hotel with a lot of space and open views. Balcony on the 12th floor was great.

Reviewed June 13, 2021

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8.8
Excellent
lakkhana from Australia
Family with teens
Traditional, Guest room, 2 Double
Stayed 1 night in January 2022

Staff very friendly ”

staff is very friendly.but my room is no view.love bathroom

Reviewed January 20, 2022

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8.4
Excellent
Ari from Australia
Family with young children
Superior, Guest room, 1 King, City view
Stayed 1 night in December 2021

Sheraton melbourne ”

Very nice hotel with friendly staff. Only minor draw back is the location (while convenient) is in a slightly run down part of little Collins street.

Reviewed December 27, 2021

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8.4
Excellent
Chris from Australia
Family with young children
Traditional, Guest room, 2 Double
Stayed 2 nights in January 2020

Perfect location ”

Great location, pool for kids, we had nice room two double bed with shower and bath. Very clean

Reviewed January 10, 2020

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6.4
Good
Wilfredo from Australia
Family with young children
Traditional, Guest room, 2 Double
Stayed 6 nights in April 2022

Got charged twice!”

I was going through my netbank on our last night in Melbourne to a shock that my credit card was nearly maxed out! I was initially charged by the booking site Agoda a few days prior to our stay; and then charged again directly by Sheraton to the amount of $2,760! I brought this to their attention upon check out and was promised the refund would be processed within a couple of hours but this has not yet cleared my account and it has been 5 days since we checked out of the hotel. I am utterly disappointed by all of this and will never stay at Sheraton again if instances like this occur with empty promises with the refund processing times.

Reviewed April 18, 2022

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6.0
Su from Australia
Group
Traditional, Guest room, 2 Double
Stayed 1 night in August 2022

Disappointing ”

A conversation location to stay in the city but the hotel staff communication skills were below average and therefore unhelpful. The spa treatment was enjoyable but not value for money. Didn't appreciate the vacuuming being done during our treatment time. Took away from the experience. Overall an average experience unfortunately.

Reviewed August 21, 2022

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4.8
Jo from Australia
Couple
Executive Terrace, 1 Bedroom Suite, 1 King, City view
Stayed 1 night in June 2022

Acceptable”

Paid 685 for a room that was supposed to have a nice view as per the photos but wasn’t told that the view was of construction mess when you looked out each window. Probably shouldn’t have advertised falsely in this regard and you should let people know when they book at they won’t get what they have booked for.

Reviewed June 05, 2022

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4.4
Tony from Australia
Couple
Treasury Garden, 1 Bedroom Larger Suite, 1 King, City view
Stayed 1 night in March 2022

Staff not up to 5 star standard ”

Had to wait 90 minutes for the room to be ready and was then double charged for the room… not a good experience with this hotel

Reviewed March 14, 2022

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4.4
Joel from Australia
Couple
Executive Terrace, 1 Bedroom Suite, 1 King, City view
Stayed 1 night in May 2021

Over priced disappointment ”

Terrace executive room . No clean, nothing stocked , one robe ...list goes on. Look elsewhere

Reviewed May 03, 2021

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4.8
Jack from Australia
Couple
Grand Deluxe, Larger Guest room, 2 Double, Garden view
Stayed 1 night in December 2019

Bad staff ”

Bad service from man at reception. Bad communication. $700 for tiny room

Reviewed January 02, 2020

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9.0
Exceptional
Cecilia from Singapore
Couple
Stayed 6 nights in October 2014

Perfect location”

Location; Service; New hotel

We stayed 6 nights in Sheraton Melbourne and it was truly a home away from home. It is a new hotel, so everything is new, clean and cosy. We were given a free upgrade to a room with double beds that are huge enough to sleep 4, even though there is only 2 of us! Rooms is also quite sizeable. What we really do love is the hotel location - you can easily get to anywhere within the CBD from Sheraton - there are 3 tram stops within steps from the hotels that brings you everywhere; otherwise if you don't mind walking, some of the tourist spots are easily accessible as well. Ask the friendly concierge for anything and they are more than happy to help. We did not dine at the hotel, as there were some pretty happening cafes and restaurants few doors from the hotel. Will we stay in Sheraton Melbourne again? Definitely!!

Reviewed November 05, 2014

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9.7
Exceptional
Gavin from Australia
Business traveler
Stayed 1 night in October 2014

Fantastic hotel”

location, room features and cleanliness, staff

This was my first stay at the Sheraton Melbourne and I was very impressed. The quality of the room, the cleanliness of the hotel and the staff were all first rate. Great rooms that look to be brand new - awesome shower and bath, and very comfortable bed. Very friendly staff. Great location in the CBD and close to many restaurants and bars. As a frequent business traveller to Melbourne, I was really impressed and will be back. This will be my hotel of choice in Melbourne... assuming the same value for money.

Reviewed October 15, 2014

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10.0
Exceptional
coen from Australia
Couple
Stayed 1 night in April 2015

excellent throughout”

staff were all very polite and accommodating. Rooms great, good view and service was very efficient.

all round excellent, no problems. i spend a fair amount of time in various hotels through melbourne CBD and can say with confidence that the sheraton was a very pleasant, relaxing and problem free stay. staff were excellent and accommodating. the only drama was the previous guest in the room had left an alarm set for 0600h on the in room alarm clock which woke us up a little earlier than planned but we survived.

Reviewed April 07, 2015

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10.0
Exceptional
Francesca from Malaysia
Couple
Stayed 4 nights in August 2016

Best hotel I've stayed at in a long time”

No fault I can give to Sheraton Melbourne. The room was so comfortable. Light switches were in the perfect location. Bathtub and toilet perfectly designed with a window in between toilet and bed area. It was not a large room in size but so well designed. Very clean. All necessary amenities provided. Bed was comfortable. The hotel's cafes have a true melbourne feel.

Reviewed August 06, 2016

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