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Sofitel Brisbane Central
Sofitel Brisbane Central
Sofitel Brisbane Central
Sofitel Brisbane Central
Sofitel Brisbane Central
Sofitel Brisbane Central
Sofitel Brisbane Central

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8.4

Excellent

297 reviews

297 reviews

Housekeeping5
Food & Dining2
Breakfast2
See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Uniting Saint Andrews Church

90 m

Vera Wade Gallery

90 m

Stephanie's Spa Retreat

100 m

Anzac Square & Memorial Galleries

110 m

St Andrew's Uniting Church

110 m

Popular landmarks
Roma Street Parkland

880 m

City Botanic Gardens

970 m

Gallery of Modern Art

1.1 km

Channel Seven Wheel of Brisbane

1.4 km

South Bank Parklands

1.4 km

Closest landmarks
Wickham Terrace Car Park

80 m

Soleil Skyscraper

150 m

Queensland Rail Travel

150 m

Netparadise Cafe

190 m

Turbot Street Free Motorcycle Parking

220 m

Sofitel Brisbane Central

249 Turbot Street, Brisbane City Center, Brisbane, Australia, 4000 - See map

Get the added peace of mind that comes with ALLSAFE, when you book a stay here. Strategically situated in Brisbane City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous South Bank Parklands. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Located in heart of Brisbane

Check-in [24-hour]

Airport transfer

50 meters to public transportation

Inside city center

ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information."

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Spa

Front desk [24-hour]

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Brisbane every 12 minutes on Agoda.com
Value for money7.7
Distance to city center1. Km
Location rating9.2
Nearest airportBrisbane Airport (BNE)
Distance to airport12.3 km

Rooms available at Sofitel Brisbane Central

Excellent
Room comfort & quality

8.4

Luxury Room King Bed
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior 2 Double Beds
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 double beds
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Superior room, 1 King size bed
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Luxury Room, 2 Doubles, Non-Smoking
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Classic Junior Suite with 1 King Size Bed and 1 Sofa Bed - Separate Lounge
...
  • Room size: 63 m²/678 ft²
  • Outdoor view
  • 1 sofa bed & 1 queen bed
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Junior Suite with 1 King Size Bed and Separate Lounge
...
  • Room size: 63 m²/678 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Luxury City Room 1 King Bed High Floor City View
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
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Junior Suite
...
  • Room size: 63 m²/678 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Classic Junior Suite
...
  • Room size: 64 m²/689 ft²
  • Shower
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Luxury Club King Room
...
  • Room size: 32 m²/344 ft²
  • Shower
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Sofitel Brisbane Central?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sofitel Brisbane Central?

Sofitel Brisbane Central is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 55 AUD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Sofitel Brisbane Central also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Sofitel Brisbane Central has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 47 AUD per day. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Brisbane with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Sofitel Brisbane Central?

Start your mornings right, with the à la carte and continental breakfast options offered at Sofitel Brisbane Central.

What are my dining options at Sofitel Brisbane Central?

Sofitel Brisbane Central features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. Dishes are served in a la carte during opening hours. Light meal like desserts and salad are served using only quality ingredients.

Can special events be hosted at Sofitel Brisbane Central?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Sofitel Brisbane Central. Small or intimate events like honeymoons can also be accomodated. Services for in-house catering, event decoration and audio-visual equipment are offered to help your event go smoothly.

Can business events be hosted at Sofitel Brisbane Central?

On-site venues and convenient event services make Sofitel Brisbane Central an ideal choice for hosting events such as corporate events, conferences and meetings. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Sofitel Brisbane Central?

Sofitel Brisbane Central does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Sofitel Brisbane Central?

The closest train, metro, or bus station to Sofitel Brisbane Central is Central Railway Station, 60 m away.

What restaurants are nearby Sofitel Brisbane Central?

Sofitel Brisbane Central’s neighborhood is Brisbane City Center which includes popular restaurants such as Pancake Manor, Jade Buddha Restaurant and Guzman Y Gomez.

What popular shopping places are close to Sofitel Brisbane Central?

Sofitel Brisbane Central is located in Brisbane City Center area which features shopping places such as Queen Street Mall, Jason Withers Original Diamonds and QueensPlaza.

What are popular attractions near Sofitel Brisbane Central?

Sofitel Brisbane Central’s location in the Brisbane City Center neighborhood makes it close to famous attractions including Roma Street Parkland, City Botanic Gardens and Brisbane City Hall.

What popular natural sightseeing spots are close to Sofitel Brisbane Central?

Sofitel Brisbane Central’s nearby natural sights include Fig Tree Reserve, Bamboo Grove and Brisbane River located in the same Brisbane City Center area.

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See map

Explore the neighborhood

What people love about Sofitel Brisbane Central

  • 10

    Exceptional
    Spaciousness

    "Big size rooms with comfy bed."

    Andy

    |

    11 October 2022

  • 10

    Exceptional
    Staff 

    "Stayed for 2 nights, wonderful location and staff."

    Jia

    |

    17 August 2022

  • 8.8

    Excellent
    Location

    "Convenient location for access to Brisbane city center and Queen Street shopping areas."

    Po

    |

    1 March 2020

Overall rating:

8.4

Excellent
297 reviews
Cleanliness
8.7
Facilities
8.2
Location
9.2
Read all reviews >
More about Sofitel Brisbane Central

More about Sofitel Brisbane Central

Sofitel Brisbane Central

See the best of Brisbane with a stay at Sofitel Brisbane Central, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
Sofitel Brisbane Central provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Brisbane.
If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Sofitel Brisbane Central. Some rooms are equipped with linen service and air conditioning for your convenience. In-room entertainment such as daily newspaper, television, in-room video streaming and cable TV is provided for guests in some selected rooms. The hotel also offers a refrigerator, a coffee or tea maker and mini bar in some rooms for when you feel like it is needed.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Sofitel Brisbane Central. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar and casino can be as fun as a night out with your travel companions.
Sofitel Brisbane Central has vending machines for 24-hour available light snacks and/or drinks.
Never let a day go wasted when you're at Sofitel Brisbane Central with all the activities and facilities provided. Don't forget to explore the hotel's easily accessible beach. Finish your vacation days right by dropping in at the massage, hot tub, salon, steam room and spa. Start your vacation off right with a dip in the pool.
Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have some easy fun without traveling far, while playing hiking trails at Sofitel Brisbane Central. Pick up something memorable for yourself or those waiting for you back at home, at the shops.


Around the property

Take advantage of the opportunity to explore Brisbane while in the city. An afternoon of browsing the works at Gallery of Modern Art located 1.0 km away can familiarize you with the local art scene.

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Amenities and facilities
Excellent
Facilities

8.2

Most talked about facilities

Housekeeping

11 mentions

Breakfast

9 mentions

Food & Dining

8 mentions

Car Park

5 mentions

Languages spoken

  • English
  • Arabic
  • Chinese [Mandarin]
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish
  • Thai

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Casino
  • Fitness center
  • Game room
  • Golf course [on-site]
  • Hiking
  • Hot tub
  • Light therapy
  • Massage
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service [24-hour]
  • Vending machine

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Land sports

  • Golf course (within 3 km)

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Accessible by elevator
  • Adapter
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathtub
  • Books/DVDs/music for children
  • Carbon monoxide detector
  • Carpeting
  • Cleaning products
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Fire extinguisher
  • Fold-up bed
  • Free bottled water
  • Hair dryer
  • Heating
  • High chair
  • Hypoallergenic
  • In-room safe box
  • iPod docking station
  • Ironing facilities
  • Laptop safe box
  • Linens
  • Mini bar
  • Private bathroom
  • Radio
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Shower chair
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wine glasses
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Vegetarian
  • Vegan
  • Full English/Irish
  • Gluten-free
Restaurants on site

THYME2

  • Cuisine: French, Indian, Australian
  • Menu: A-la-carte

Prive249

  • Cuisine: French, Australian
  • Menu: Buffet
Location
249 Turbot Street, Brisbane City Center, Brisbane, Australia, 4000
Exceptional
Location

9.2

Airports

  • Brisbane Airport (BNE)
    12.3 km
  • Caloundra Airport (CUD)
    74.7 km

Public transportation

  • Central Railway Station
    70 m
  • King George Square Bus Interchange
    410 m

Hospital or clinic

  • Queensland Eye Hospital
    460 m

Shopping

  • Eat Street Northshore
    5.3 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Roma Street Parkland
    880 m
  • City Botanic Gardens
    970 m
  • Gallery of Modern Art
    1.1 km
  • Channel Seven Wheel of Brisbane
    1.4 km
  • South Bank Parklands
    1.4 km
  • Suncorp Stadium
    1.6 km
  • Brisbane Botanic Gardens Mt. Coot-tha
    5.2 km
  • Eat Street Northshore
    5.3 km
  • Mount Coot-tha Lookout
    6.9 km
  • Lone Pine Koala Sanctuary
    9.4 km

Nearby landmarks

  • Central Railway Station
    70 m
  • Wickham Terrace Car Park
    80 m
  • Uniting Saint Andrews Church
    90 m
  • Vera Wade Gallery
    90 m
  • Stephanie's Spa Retreat
    100 m
  • Anzac Square & Memorial Galleries
    110 m
  • St Andrew's Uniting Church
    110 m
  • Jason Withers Original Diamonds
    120 m
  • Anzac Square
    130 m
  • Soleil Skyscraper
    150 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until11:00

Getting around

  • Airport transfer fee55 AUD
  • Distance from city center1. Km
  • Travel time to airport (minutes)30

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors32
  • Number of restaurants2
  • Number of rooms 416

Parking

  • Daily parking fee47 AUD
Property announcements

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Sofitel Brisbane Central from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.7
Facilities8.2
Location9.2
Room comfort and quality8.4
Service8.5
Value for money7.7
High score for Brisbane
Rating
9+ Exceptional (70)
8-9 Excellent (56)
7-8 Very Good (48)
6-7 Good (14)
<6 Below Expectation (17)
Time of the year
Mar - May (56)
Jun - Aug (65)
Sep - Nov (35)
Dec - Feb (49)
All guests (297)
All room types
All languages

Show reviews that mention 

Showing 205 verified guest comments
12345
10.0
Exceptional
Gary from Australia
Solo traveler
Superior room, 1 King size bed
Stayed 2 nights in January 2019

Friendly, central and relaxing”

This hotel is central and in the same building as the train station. It is a short walk to the mall and a little further you can be in south bank in less than 30 mins. The staff were freindly but because of the time of year at times I had to ask for service where other people seemed to be getting coffee tea etc without asking as the staff were more attentive to them.

Reviewed January 06, 2019

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10.0
Exceptional
Pamela from Australia
Couple
Superior 2 Double Beds
Stayed 1 night in May 2021

Brisbane gem”

We have stayed at Brisbane Sofitel Central on at least 4 occasion. It is located close to CBD and to the Central train station have been the key reasons for choosing this superb hotel. Airtrain provides a direct connection to and from airports with internal access from hotel. Would recommend

Reviewed May 27, 2021

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10.0
Exceptional
Dane from United Kingdom
Solo traveler
Superior room, 1 King size bed
Stayed 2 nights in January 2020

Layover”

Stayed for 2 nights and the hotel was perfect

Reviewed January 05, 2020

See room deals

10.0
Exceptional
Melody from Australia
Couple
Superior room, 1 King size bed
Stayed 1 night in March 2019

Exceptional”

Great place and even had a room ready for early check in when we requested it

Reviewed March 14, 2019

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10.0
Exceptional
Jodie from Australia
Couple
Superior 2 Double Beds
Stayed 1 night in June 2021

very nice”

would have liked to stay longer

Reviewed May 18, 2022

See room deals

8.8
Excellent
Po from Taiwan
Couple
Superior room, 1 King size bed
Stayed 2 nights in February 2020

Excellent Location on top of Brisbane Central Station”

Convenient location for access to Brisbane city center and Queen Street shopping areas. The hotel is a little dated for lack of modern travel necessities such as USB connectors and A/C sockets near the bedsides.

Reviewed March 01, 2020

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8.0
Excellent
Anthony from Australia
Family with young children
Superior 2 Double Beds
Stayed 3 nights in August 2019

Good location”

The service is nice, location great. Rooms look tired and rundown.

Reviewed August 22, 2019

See room deals

7.2
Very good
Arron from Australia
Business traveler
Stayed 3 nights in May 2019

Review”

Hotels need to move away from these bathtub shower combos. It’s old and shit. Biggest downer for this place is that there is no dedicated shower. You have to squeeze into a bathtub that’s suited to the size of a child.

Reviewed June 01, 2019

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6.8
Good
camilla from Australia
Solo traveler
Superior room, 1 King size bed
Stayed 9 nights in December 2018

Not as good as it used to be”

I used to love staying at the Sofitel. However, this time was like staying in a 4 star hotel. The noise from shouting children at the pool, traffic and the banging doors from guests and the housekeeping staff made my stay terrible. At least I was upgraded to the top floor but still this made no difference to the amount of constant noise I had to endure so all in all it made my holiday worse than being at home.

Reviewed January 02, 2019

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6.0
Sylvia from Australia
Couple
Junior Suite with 1 King Size Bed and Separate Lounge
Stayed 1 night in January 2021

junior suite”

The hotel is in need of update. Quite dark, gloomy inside. Not 5 star standard. There are nicer, newer hotels in Brisbane.

Reviewed January 05, 2021

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5.6
Colin
Couple
Superior room, 1 King size bed
Stayed 3 nights in May 2019

no way a 4star hotel”

good location over train station with alink from the airport so u can easily plan departure times, hotel now is a refuge for party groups over the weekend who make the stay a torture test, food service within the hotel are a credit card buster, overall u can find better for a lot less...

Reviewed May 21, 2019

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6.8
Good
Jose from Australia
Couple
Superior room, 1 King size bed
Stayed 1 night in April 2022

Good”

Needs renovation

Reviewed April 25, 2022

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4.0
Tyler from Australia
Couple
Superior 2 Double Beds
Stayed 1 night in June 2021

Not worth it. ”

Rude unfriendly staff. Not helpful. Not welcoming. Stayed in the Darling Harbour was great very professional. Brisbane not good at all. Such a waste of time and money. Staff need some serious training.

Reviewed June 17, 2021

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9.0
Exceptional
James from Canada
Couple
Superior room, 1 King size bed
Stayed 2 nights in July 2012

Lovely hotel in a very central location”

Corner suite was excellent and the Executive Club lounge very nice facility

We were upgraded to a Corner Suite which was fantastic- spacious, nicely furnished and very comfortable. We used the Executive Club lounge which was very nice- great views over Brisbane, very comfortabl and friendly, helpful staff. The only major disappointment was the breakfast served in the lounge which offered a very limited choice and simply was not up to the usual Sofitel standards. Club guests are not allowed to have breakfast in the hotel's main restaurant which is disappointing as this is usually the option given in most hotels that offer Club facilities. The hotel's location above Central Station could not be more convenient. We got the train from the Gold Coast to Brisbane and there is a direct access from the Station to the hotel- all you need to do is go up two escalators to reach the hotel lobby. The staff at the Sofitel Brisbane are charming and helpful and the check in and check out were handled very efficiently. I would definitely recommend the Sofitel Brisbane to any traveller who wants a very comfortable hotel in the heart of the city.

Reviewed August 01, 2012

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9.7
Exceptional
Peter from Australia
Couple
Stayed 1 night in September 2010

Location Location”

Location, friendly helpful staff, great room

Arrived in Brisbane on an early flight - 6am -knowing we would probably have to wait for a room. By 9am we were in our room and having a couple of hours sleep. Our room on 24th floor was clean and spacious facing away from the city, but that didnt worry us. The hotel is located above the central railway station, so we were able to catch the train from the airport, alight at Central and travel up a couple of escalators to the hotel foyer. The conciege desk was manned by very efficient and friendly people who supplied maps and could give us answers to all questions. We were in close proximity to the everything in the city and we within walking (albiet a 'good' walk) from Southbank which is the restaurant area of Brisbane. I would recommend it to my friends and would stay there again.

Reviewed October 13, 2010

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8.7
Excellent
erlank from South Africa
Couple
Superior room, 1 King size bed
Stayed 1 night in June 2011

Great location and features”

Location

we enjoyed our stay at sofitel in brisbane, it was especially great after spending a week on catamaran in the whitsundays and our last stop on our way to mount isa. we upgraded our room which came with access to executive facilties where we enjoyed canapes and drinks while watching the brisbane skyline at night. the room was really lovely and i especially enjoyed the comfortable bed. we will definitely stay at the sofitel again when we are next in brisbane.

Reviewed November 25, 2011

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9.6
Exceptional
Amanda from Australia
Solo traveler
Luxury Room, 2 Doubles, Non-Smoking
Stayed 2 nights in December 2018

Issues come up but how they are dealt with makes the difference ”

My sister and I were staying 2 nights around our early family Christmas lunch at Thyme2 after our first night we discovered a leak in the bathroom ceiling through a light fixture so we called guest relations who promptly sent up a handyman who discovered it wasn’t just condensation from air conditioning which they had suspected but a leaking pipe we were moved to the room next door by the concierge we received complimentary on demand movies and my sisters car parking fee was waived for our inconvenience. The lunch at Thyme2 was fantastic and I also used the gym several times which is great and has a stunning view - well done Sofitel Brisbane!

Reviewed December 22, 2018

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8.0
Excellent
Daren from Singapore
Family with young children
Superior 2 Double Beds
Stayed 3 nights in June 2012

Nice Hotel in a Convenient Location”

Great Assessibility

First time staying at Sofitel Brisbane and was delighted to find out that the hotel is actually linked to Central Station. It is 2-3 streets away from the shopping street and has nice cafes nearby. Travelling to and from the Brisbane Airport is also a breeze (about 20 mins) by train from Central Station. Hotel-wise, however, is a tad below the 5-star Sofitel experience. No complimentary bottled water in the room and to be fair, the room furnishing looks more like a business 4-star hotel. There is also no complimentary wi-fi or internet access (hotel charges A$10 for a 2-hour internet connection). Nonetheless, checking-in and out is a breeze and overall, the staff are friendly and well mannered.

Reviewed June 21, 2012

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8.7
Excellent
kristie from Australia
Solo traveler
Stayed 1 night in August 2012

Professional, proficient and polite!”

Great location. Fabulous city views from Club Lounge.

I would definitely stay at the Sofitel Brisbane again. I checked in at 8am in a hurry to get to a conference and parked in the valet area. My luggage was briskly taken to my room by the courteous and extremely professional concierge service. It only took 2 minutes to check in and I was in a taxi with and on my way. On my return at 8 that evening I was greeted with a smile, picked up my key and headed to the 27th floor to discover one of the most luxurious beds that I have ever slept in. I unfortunately didn't have time to spend in the public areas in the lobby, but the restaurant looked lovely and the bar looked well worth an evening cocktail.

Reviewed September 03, 2012

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9.0
Exceptional
Bert from Australia
Solo traveler
Superior 2 Double Beds
Stayed 1 night in December 2011

Great to feel at home”

Best beds to sleep on, fresh air, good service.

have stayed at the sofitel brisbane previously, and it was just like coming home again. i know i can rely on sofitel to provide me with good service, really comfortable bed, fresh air (not stale and musty), and a warm welcome. location is great too.

Reviewed January 06, 2012

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