The Cloud Pool&Spa
Free Wi-Fi

The Cloud Pool&Spa

308 Seongsan-ri, Seongsan-eup, Seogwipo-si, Seongsan, Jeju Island, South Korea, 699-903
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 The Cloud Pool&Spa
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    Swimming pool The Cloud Pool&Spa
    Swimming pool The Cloud Pool&Spa
    Balcony/terrace The Cloud Pool&Spa
    Deluxe Room The Cloud Pool&Spa
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     The Cloud Pool&Spa

    The Cloud Pool&Spa Reviews

    7.6
    Very good
    /10
    (188 reviews)See what guests said
    8.4
    Excellent room comfort and quality

    Things you’ll love about The Cloud Pool&Spa

    Things you'll love

    • Free Wi-Fi in all rooms!

    • Sauna

    • Breakfast [free]

    • Air conditioning

    Excellent
    Location
    8.8
    See map
    Excellent location - Inside city center
    Popular
    Nearby
  • Seongsan Ilchulbong Peak860 m
  • Manjanggul Cave16.65 km
  • Eco Land Theme Park24.96 km
  • Hamdeok Beach26.05 km
  • Hallasan National Park37.29 km
  • Jeju Love Land41.38 km
  • Jeongbang Falls41.98 km
  • Cheonjeyeon Falls53.75 km
  • Hyeopjae Beach65.13 km
  • Hallim Park65.2 km
  • Don't miss out!

    12 travelers are looking at this property right now | 7 travelers have booked today.

    Value for money7.3
    Location rating8.8
    Nearest airportJeju International Airport (CJU)
    Distance to airport41.2 km

    Rooms available at The Cloud Pool&Spa

    8.4
    Excellent
    Room comfort & quality
    Pacifica Suite
    Pacifica Suite
    ...
    • Room size: 50 m²/538 ft²
    • Ocean view
    • 1 super king bed
    Enter dates to see prices
    Ocean Suite Room
    Ocean Suite Room
    ...
    • Room size: 63 m²/678 ft²
    • Ocean view
    • 1 super king bed
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    Platinum Suite
    Platinum Suite
    ...
    • Room size: 85 m²/915 ft²
    • Ocean view
    • 1 super king bed
    Enter dates to see prices
    Suite - Presidential
    Suite - Presidential
    ...
    • Room size: 100 m²/1076 ft²
    • Ocean view
    • 2 king beds
    Enter dates to see prices
    Duplex Room
    Duplex Room
    ...
    • Room size: 54 m²/581 ft²
    • Ocean view
    • 1 super king bed
    Enter dates to see prices
    Deluxe Suite
    Deluxe Suite
    ...
    • Room size: 40 m²/431 ft²
    • Balcony/terrace
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 98 m²/1055 ft²
    • Balcony/terrace
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 47 m²/506 ft²
    • Ocean view
    • 1 super king bed
    Enter dates to see prices
    Premier Suite
    Premier Suite
    ...
    • Room size: 55 m²/592 ft²
    • Balcony/terrace
    Enter dates to see prices
    Deluxe Suite
    Deluxe Suite
    ...
    • Balcony/terrace
    • Shower
    Enter dates to see prices
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    More about The Cloud Pool&Spa

    More about The Cloud Pool&Spa

    An overview

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    What they offer

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    Nearest essentials

    Airports

    Jeju International Airport (CJU)
    41.2 km
    Yeosu Airport (RSU)
    164.8 km
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of The Cloud Pool&Spa from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (188)Booking.com Reviews (54)
    7.6
    /
    10
    Cleanliness7.5
    Facilities7.0
    Location8.8
    Room comfort and quality8.4
    Service7.3
    Value for money7.3
    All languages
    All guests (188)
    All room types
    Showing 115 verified guest comments
    12345
    5.2
    jason from Singapore
    Couple
    Deluxe Room
    Stayed 1 night in May 2019

    Above average”

    Location is hard to find. Access is only through a small cement road or path big enough for one car. Most staff cannot speak English. We stayed on the first floor and have to carry our own luggage up to the room.

    Reviewed May 22, 2019
    6.0
    Chen from Malaysia
    Couple
    Ocean Suite Room
    Stayed 1 night in May 2019

    Poor Cleanliness”

    The toilet was dirty especially at the toilet bowl area. It was not cleaned thoroughly and the urine smell was so heavy that I can smell it once open the door. The room was poorly maintained. Only 2 soft pillows for a king bed. The gliding door was dirty too. The handle of the chair was also broken. No breakfast.

    Reviewed May 22, 2019
    6.4
    Good
    Jocelyne from Canada
    Family with teens
    Pacifica Suite
    Stayed 1 night in May 2019

    Great vire facing sea and sonsan Ilchulbong”

    Excellent view, facing sea from hot tub in the terrace. You can also watch Songsan Ilchulbong from hotel cafe, it was awesome. However, Swimming pool is a lot smaller than pictures on the ads, the length may be size of 2 bath tub? The pool and the fence looked also very outdated and old. Needed to pay additional ₩100,000 to get pool heated for 2 hours in advance. looked forward to private family swiming time by the sea but ended up only using it for may be 15 min max. It was too small and old. Breakfast ends at exactly at 9:30am. No foods availavle after 9:30. Not even a toast , cereal or bagel. So if you need a breakfast be at the cafe before 9:30.

    Reviewed May 17, 2019
    6.4
    Good
    Jocelyne from Canada
    Family with teens
    Deluxe Room
    Stayed 1 night in May 2019

    Great location and view”

    Located close to aquaplanet Jeju and right in front of Songsan Ilchulbong. We had breakfast at the hotel cafe watching Songsan Ilchulbong, it was amazing! Also it was nice to enjoy hot tub watching sea. The only downfall was the pool size. It was very small compared to picture and it was actually different than how it looked on the ads.

    Reviewed May 16, 2019
    4.0
    priscilla from Canada
    Couple
    Duplex Room
    Stayed 2 nights in April 2019

    Could not check in, not clean”

    Requested early check in at 1ish (saw other review that they couldn’t check in til 3 sharp) didn’t want to risk going and not getting our room without a confirmation. There was no confirmation so we ended up checking In at 10pm. The reception was closed (agoda confirmation said check in after 3pm but did not mention the limitations). Couldn’t check in the first night, bumped into some hotel guest who tried to call the hotel but no luck. Came back next morning to check in for day 2, staff told us breakfast times and gave us passcode and room number. Five mins after going to our room staff rings the bell telling us our rate does not include breakfast. Hotel would not refund and claims that we requested for free breakfast as compensation for first night. (???) Stay was just average - room was simple, walls chipped, washroom had hair and some mold, panel for the jacuzzi was half broken (and since it was late and no staff on duty we could not call and ask for help). Zero service.

    Reviewed May 15, 2019
    3.2
    Hui from Hong Kong
    Couple
    Pacifica Suite
    Stayed 1 night in November 2018

    The View was great, but do not expect any service ”

    We didn't have a car, so it's a bit far for us to walk from bus station. The reception is as well a cafe. When we try to get more information about exploring around, the staff just seems have no clue about the surroundings. Agreed that the room wasn't look like the pictures, smaller than we expected. Breakfast - food wasn't hot at all, they have coffee, but no tea. They put out few cup noodles. A funny experience - when we arrived 2:57pm to check in, they requested us to stay in the lobby to wait until exactly 3pm before we getting into the room. The jacuzzi was good, the room got heated floor is nice as well.

    Reviewed December 06, 2018
    6.8
    Good
    maisie from Hong Kong
    Solo traveler
    Duplex Studio
    Stayed 1 night in January 2019

    Worth for the view”

    Worth for the view! We stayed in a Duplex Studio room. Best view in the Island. Convenient parking slot (walking distance less then a minite). Peopeles are frirndly and helpful but English speaking tourist may found difficulties in communication.

    Reviewed January 27, 2019
    10.0
    Exceptional
    hong from South Korea
    Couple
    Duplex Room
    Stayed 1 night in August 2018

    Exceptional”

    everything was fine. nice pace

    Reviewed August 20, 2018
    8.4
    Excellent
    Ka from Hong Kong
    Family with teens
    Deluxe Room
    Stayed 1 night in April 2016

    Family Road Trip. Relaxed. Healing indeed.”

    Location: close to Seongsan Ilchulbong, walkable from hotel. Very close to U-Do, in 10-5 mins walk. Ocean view and you can wake up with a beautiful sunrise at the ease in your bed Stayed at room with indoor pool and jacuzzi with a stunning review. Relaxed. Nice place for family and couples.

    Reviewed April 24, 2016
    5.6
    Jong from Canada
    Couple
    Ocean Suite Room
    Stayed 2 nights in September 2018

    Above average”

    Reservation through agoda is not the same deal as you see on their website. Breakfast is like buffet style which is totally not worth of its cost. I recommand eating out. The 'happy hour' deal was not very satisfying neither. Maybe you'll like it if you like pizza that tastes like a dessert. Room is nice though. I recommand going here during hot summer and hot summer only. There is so much wind that it makes waves in the pool.

    Reviewed September 19, 2018
    6.0
    Cornelia from Malaysia
    Family with young children
    Deluxe Room
    Stayed 3 nights in August 2018

    Above average”

    5 star rate with 3-star room/services, photos look a lot nicer. -No safe in the room, -No black-out curtain, very bright in the morning -Room was not cleaned for the first night, -The water in the jacuzzi seemed used and unchanged from previous use, -Informed the cafe staff (who are also the hotel staff) about the clogged drain in the shower (when we just checked in) but nothing was done about it, -Staff could barely speak English although they tried to be friendly -Coffee capsules was not replenished, -Housekeeping service was unreliable (read from other reviews as well) This so-called hotel (I won't call it a hotel as a hotel offers a variety of services) needs to beef up or has a long way to go in order to charge such expensive rate. Location is however fantastic.

    Reviewed August 23, 2018
    10.0
    Exceptional
    Deanna from Singapore
    Group
    Duplex Room
    Stayed 1 night in October 2018

    Amazing experience”

    Beautiful loft with a rooftop hot tub! Views are amazing from every angle at the hotel. Would definitely recommend.

    Reviewed October 29, 2018
    9.2
    Exceptional
    Lam from Hong Kong
    Family with teens
    Duplex Room
    Stayed 4 nights in July 2018

    A good place to see the sunrise. The staffs are very helpful even they are not good at English. ”

    The room is very nice and you face the sea when you stay in jacuzzi.

    Reviewed August 04, 2018
    6.8
    Good
    kit from Hong Kong
    Couple
    Deluxe Room
    Stayed 1 night in May 2018

    Overpriced room”

    The location is quite remote. I have ordered a cappuccino and the coffee was overpriced and was horrible. The water heater was broken at night and it took the staff over an hour to fix it, not a good experience 👎🏻👎🏻 Staff Mr Song was very helpful. He speaks fluent English and has helped us a lot with the issues we had at the hotel. The view was spectacular because the hotel was right next to Seongsan, IChulbong. But in general, I considered that the room was overpriced for the service we received.

    Reviewed May 17, 2018
    9.2
    Exceptional
    Hillary from United States
    Solo traveler
    Duplex Room
    Stayed 2 nights in June 2016

    Great boutique hotel.”

    Staff were helpful and very accommodating

    Reviewed June 26, 2016
    9.3
    Exceptional
    Eugenia from United States
    Couple
    Deluxe Room
    Stayed 3 nights in September 2015

    Honeymoon destination ”

    Location, location, location

    Excellent.

    Reviewed September 24, 2015
    8.4
    Excellent
    Siew from Singapore
    Couple
    Deluxe Room
    Stayed 1 night in May 2019

    Beautiful scenery”

    It is very near to Seongsan summit and we could wake up at 5am to hike to the peak of the mountain to watch the sunrise. Within a short walk around 10 mins, there are many restaurants available. Especially like the spa at the balcony of our room to relax our muscles after the hike. We had dinner downstairs the room. There are only 2 choices of burger and we had both. Food aesthetics are very beautiful as well as tasty.

    Reviewed June 01, 2019
    4.4
    Hyoyoung from Hong Kong
    Family with young children
    Pacifica Suite
    Stayed 5 nights in June 2016

    If you are looking for resting away from busy touristic area, this hotel location is awesome. But the poor hotel facilities won’t allow you to rest. I couldn't help myself from complaining from day to”

    If you are experienced in hotels, this hotel is definitely disappointing.

    Reviewed June 27, 2016
    7.7
    Very good
    KIT from Hong Kong
    Group
    Deluxe Room
    Stayed 1 night in September 2015

    IT'S LOCATION IS GREAT ENJOYING WONDERFUL VIEW.”

    LOCATION...FACING THE OCEAN & NEAR SEONGSAN PARK...DON'T HAVE TO WAKE IN THE MIDDLE OF THE NIGHT FOR THE SUN RISE; BRAKFAST. ROOM IS CLEAN & TIDY.

    THOUGH NOT DELUXE BUT IT'S A KIND OF UNIQUE. THE BEST AROUND THE SEONGSAN PARK AREA. SUGGEST TO IMPROVE DRING GRUIDE FOR DRIVERS WITH GPS. NOT EASY TO FIND.

    Reviewed September 21, 2015
    6.4
    Good
    Kung from Hong Kong
    Family with young children
    Deluxe Room
    Stayed 2 nights in June 2018

    景色是賣點”

    酒店的位置很好,在酒店可以360度看到不同的大自然景色,走路到附近的餐廳或城山日出峰太約5-10分鐘,不過設施保養有問題。

    Reviewed June 29, 2018
    12345
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    • Excellent location
    • Seongsan Ilchulbong Peak