8.6
Excellent
3.1% this month
/10
(3,393 reviews)See what guests said
Highly rated by guests – 83% would recommend
Highly rated by guests – 83% would recommend
Housekeeping33
Breakfast19
Shops7
See map
9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Popular landmarks
Block Arcade 810 m
Melbourne Museum 980 m
National Gallery of Victoria 1.2 km
Eureka Skydeck 1.3 km
Melbourne Cricket Ground (MCG) 1.4 km
Queen Victoria Market 1.5 km
SEA LIFE Melbourne Aquarium 1.6 km
Royal Botanic Gardens Victoria 2.0 km
Shrine of Remembrance 2.0 km
Melbourne Zoo 3.6 km
Nearby landmarks
Parliament Railway Station 30 m
Parliament Gardens 90 m
Bar Lourinha 100 m
Parkade 110 m
Parliament House 110 m
Gordon Reserve 130 m
Melbournalia 130 m
Great Petition Sculpture 130 m
Salvation Army Heritage Centre 150 m
The Princess Theatre 150 m
The Hotel Windsor

"The hotel is a old fashioned hotel but lovely.The room is big and very clean."

Alexandra - 16 February 2020
Deluxe King Or Twin Room The Hotel Windsor
Lobby The Hotel Windsor
Lobby The Hotel Windsor
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Free Wi-Fi

The Hotel Windsor

111 Spring Street, Melbourne CBD, Melbourne, Australia, 3000 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to Block Arcade
Within 810 m of property
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
  • 40 meters to public transportation

  • Airport transfer

  • Located in heart of Melbourne

  • Free Wi-Fi in all rooms!

  • Air conditioning

Your dates are popular among travelersUsers are booking a place in Melbourne every 24 minutes on Agoda.com
Value for money8.2
Distance to city center1 km
Location rating9.3
Nearest airportEssendon Airport (MEB)
Distance to airport11.5 km

Rooms available at The Hotel Windsor

Excellent
Room comfort & quality
8.7
Victorian Suite
...
  • Room size: 146 m²/1572 ft²
  • City view
  • 1 king bed
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Windsor Suite
...
  • Room size: 80 m²/861 ft²
  • City view
  • 1 king bed
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Junior Suite
...
  • Room size: 46 m²/495 ft²
  • City view
  • 1 king bed
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Superior King or Twin Room
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
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Deluxe King Or Twin Room
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
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Traditional Queen
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 1 queen bed
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Wizard Suite
...
  • Room size: 80 m²/861 ft²
  • Shower
  • 1 king bed
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Standard Queen Room with Two Queen Beds
...
  • Room size: 41 m²/441 ft²
  • Shower and bathtub
  • 2 queen beds
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Traditional Room
...
  • Room size: 22 m²/237 ft²
  • Shower
  • 1 queen bed
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Deluxe Twin Room
...
  • Room size: 40 m²/431 ft²
  • 2 single beds
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Frequently asked questions

What time is check-in and check-out at The Hotel Windsor?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Hotel Windsor?

For those who wish to drive their own cars, The Hotel Windsor has a car park that's close to the hotel. Parking is available for a fee of 55 AUD per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Melbourne with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at The Hotel Windsor?

Start your mornings right, with the à la carte and buffet breakfast options offered at The Hotel Windsor. There's an additional charge of 35 AUD for adults and 15 AUD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Hotel Windsor?

The Hotel Windsor features an on-site restaurant for your dining convenience. Meals served include dinner and lunch. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can business events be hosted at The Hotel Windsor?

On-site venues and convenient event services make The Hotel Windsor an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 4 venues can accommodate up to 200 people. An extensive range of facilities and services including free Wi-Fi and meeting stationery is available to help your business meeting or event a successful one.

What is the smoking policy at The Hotel Windsor?

The Hotel Windsor does not permit smoking in any of its rooms or indoor areas.

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What people love about The Hotel Windsor

  • 9.6
    Exceptional

    "I would highly recommend staying at the Windsor."

    Marianne

    |

    2 January 2021

  • 10.0
    Exceptional
    Spaciousness

    "Our room was spacious, bright and super clean."

    Rick

    |

    20 July 2019

  • 8.8
    Excellent
    Cleanliness

    "Rooms were clean, great service, nice hotel."

    amy

    |

    29 November 2019

Property ranking|Compared to 3,100 Melbourne properties
See all rankings
Room comfort score
8.8/10
Location score
9.3/10
Service score
8.9/10
Cleanliness score
8.7/10
Better than
99
%
of Melbourne properties
Better than
98
%
of Melbourne properties
Better than
98
%
of Melbourne properties
Better than
96
%
of Melbourne properties
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Overall rating:
8.6
Excellent
3,393 reviews
Cleanliness
8.7
Facilities
7.9
Location
9.3
Read all reviews >
What travelers say they love:
Baby food was prepared well and concierge is very informativ...
Adri from Indonesia
Family with young children
More about The Hotel Windsor

More about The Hotel Windsor

With more than 125 years of impeccable service and playing host to politicians and celebrities, this heritage hotel never fails to impress. With a central location, its always easy getting to the sights of Melbourne. If the need for assistance ever arises, the concierge is always on hand to guide you. From the impressive exterior and the silver afternoon tea times to the luxurious grand entrance of every room, The Hotel Windsor is Australia’s one and only independent grand hotel. A must-try when staying at the hotel is their Afternoon Tea, a tradition since Windsor first opened its doors. Dine in the luxurious restaurant where your illustrious dinner menu features some of the finest dishes in Melbourne. For a grand introduction to this fine city, the Windsor is ideally superior. With ten different kinds of bed pillows to choose from you can guess at the level of pampering The Hotel Windsor offers. This award-winning, absolutely luxurious property is a classical masterpiece with old-style heritage and world-class elegance.

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Most talked about facilities

Breakfast

50 mentions

Housekeeping

33 mentions

Internet

15 mentions

Food & Dining

12 mentions

What they offer

10.0
Exceptional

"We thoroughly enjoyed our stay at The Windsor Hotel."

Rick

|

20 July 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

111 Spring Street Restaurant
Cuisine:Local
Menu:Buffet

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of The Hotel Windsor from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.7
Facilities7.9
Location9.3
Room comfort and quality8.7
Service8.9
Value for money8.2
High score for Melbourne
Rating
9+ Exceptional (419)
8-9 Excellent (221)
7-8 Very Good (165)
6-7 Good (68)
<6 Below Expectation (73)
Time of the year
Mar - May (270)
Jun - Aug (229)
Sep - Nov (199)
Dec - Feb (248)
Don't miss out!Users are booking a place in Melbourne every 24 minutes on Agoda.com
All guests (1711)
All room types
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Show reviews that mention 

Showing 946 verified guest comments
12345
9.2
Exceptional
Jessica from Australia
Group
Superior King or Twin Room
Stayed 2 nights in July 2019

Exceptional”

If you like heritage, culture and want to feel like you are in an Agatha Christie novel, this is the place. Absolutely beautiful building and a very comfortable room. Only downside, there was no where to have a late night cocktail

Reviewed July 24, 2019

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Dear Ms. Jessica, Thank you for your review, I'm delighted that you found the history of the hotel so engaging. Looking forward to the pleasure of welcoming you back soon. Warm Regards Katrina Natoli Rooms Division Manager

Responded July 26, 2019
The Hotel Windsor
9.2
Exceptional
Tanya
Family with teens
Superior King or Twin Room
Stayed 4 nights in July 2019

We enjoyed staying in a heritage site but they could do some updating especially the creaking floors”

We were expecting a call/visit from a guest and they were kind enough to update us through all forms of media, even writing a letter that was sent to our rooms. We really appreciated it. However, we were charged for a minibar item that we did not consume. We only rearranged the contents to be able to put our own products in the ref, which i think is allowed. As we were checking out, i heard that this incident also happened to another guest who was checking out at the same time. Not that it was too much of a fee to pay, it's just that there's no way for us to tell them that we really did not consume that since it was already recorded and it supposedly happened 2 days prior. Also, the WiFi is non existent inside the rooms. We only got service at the lobby. But i guess that encouraged us to leave our business in the lobby and just rest inside the rooms. Other than that, we really enjoyed the experience of staying in such a historical building. Would definitely recommend.

Reviewed July 18, 2019

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Dear Ms. Tanya, Thank you for your feedback as we are constantly looking at ways of improving the quality, service and value of our offering, and your comments help to highlight areas that require further attention. I will certainly take this back to the team, investigate, and action areas we believe we can improve on. Kind Regards Katrina Natoli Rooms Division Manager

Responded July 23, 2019
The Hotel Windsor
8.4
Excellent
Zhuoran from Australia
Solo traveler
Traditional Queen
Stayed 3 nights in June 2019

Excellent”

The staff members were friendly and helpful. However, the hotel smells strange maybe because of its long history. A little bit mouldy. Even in the water from pipes. If you’re looking for comfortable modern stay, I wouldn’t recommend it. But it does have a bit of Downton Abby feel.

Reviewed July 23, 2019

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Dear Sir / Madam, Thank you for staying with us. We appreciate your feedback. Warm Regards Katrina Natoli Rooms Division Manager

Responded July 24, 2019
The Hotel Windsor
10.0
Exceptional
Anne-Marie from United States
Couple
Superior King or Twin Room
Stayed 2 nights in April 2019

Beautiful hotel in great location”

We had a lovely stay here. The room was really big and comfortable. The breakfast was amazing! Staff were so nice and friendly.

Reviewed July 23, 2019

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Dear Ms. Anne-Marie, Thank you for your very positive review, it’s so pleasing to read you enjoyed your stay with us. We look forward to seeing you return soon. Warm Regards Katrina Natoli Rooms Division Manager

Responded July 24, 2019
The Hotel Windsor
10.0
Exceptional
Shane from Australia
Couple
Superior King or Twin Room
Stayed 7 nights in June 2019

Amazing customer service ”

Absolutely incredible experience. The entire team went above and beyond to make our 10 night stay as wonderful one. We very much appreciate everything they did for us and rest assured they exceeded our expectations. THANK YOU AND WE WILL BE BACK!!!

Reviewed June 13, 2019

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Dear Shane, Thank you for your wonderful review about your recent experience at The Hotel Windsor. It is always a pleasure to receive positive feedback from our guests, it's so pleasing to read that our friendly team exceeded your expectation. Thank you for staying with us and we look forward to welcoming you back again soon. Warmest Regards Katrina Natoli Rooms Division Manager

Responded June 14, 2019
The Hotel Windsor
9.6
Exceptional
Mark from Australia
Solo traveler
Traditional Room
Stayed 1 night in June 2019

One tiny criticism ”

This feels petty and doesn’t really relate to the hotel experience but rather the experience we had in One-Eleven, the hotel bar. A group of us spent a couple of hours and a few hundred dollars on drinks. Not a nut or olive was offered to complement the drinks. Granted, there were snacks for purchase on the menu but in such an establishment where we were paying pretty premium prices for drinks, I think a few things to snack on would be in order. A small criticism in the scheme of things. It was still a great night and the service was excellent.

Reviewed June 06, 2019

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Dear Sir, Thank you for your review, it's so pleasing to read that you enjoyed your time with us. Your feedback is appreciated we are constantly looking at ways of improving the quality, service and value of our offering . We hope to have the pleasure of your company once more when you’re next in Melbourne. Warm Regards Katrina Natoli Rooms Division Manager

Responded June 12, 2019
The Hotel Windsor
9.6
Exceptional
Grace from Philippines
Family with teens
Superior King or Twin Room
Stayed 3 nights in May 2019

My stay at Windsor Hotel”

The vintage hotel is at the heart of the CBD and near shops and restaurants. The staff are friendly and the rooms are clean. The food is good too. I would have preferred a buffet breakfast since sometimes a tour starts early so it doesnt give us time to give our orders ala carte. Would prefer to have an extra wastecan in the bedroom and soap dish so it doesnt scatter throughout the sink. Bathtub should have handrails or anti slip mats. Just a suggestion. Overall we had a comfortable stay.

Reviewed June 04, 2019

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Dear Ms. Grace, Thank you for taking the time to provide us with your feedback, this is appreciated as it makes it possible for our team to assess and monitor our service quality and performance. We do hope to have the pleasure of your company again when you next visit our lovely city. Warm Regards Katrina Natoli Rooms Division Manager

Responded June 05, 2019
The Hotel Windsor
9.2
Exceptional
Hi from Taiwan
Couple
Room
Stayed 1 night in May 2019

Graceful Comfortable”

It's a really historical Hotel. Once you cross the front door, you will feel the atmosphere of its historical significance. The room floor should be not flat and with noise, the air condition should be a little old fashion, and you just feel comfortable with all these things.

Reviewed June 02, 2019

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Dear Sir / Madam, Thank you for staying with us. We appreciate your feedback. Warm Regards Katrina Natoli Rooms Division Manager

Responded June 04, 2019
The Hotel Windsor
9.6
Exceptional
Grace from Philippines
Family with teens
Superior King or Twin Room
Stayed 3 nights in May 2019

My stay at the Windsor”

Its a beautiful hotel in the midst of the commercial district of Melbourne and staff very friendly and helpful. Interior elegant. One thing though they have to provide another trash can in the bedroom and a soap dish so the soap doesnt scatter. Very comfortable pillows and beds. Walking distance to restaurants and shops. Will recommend hotel highly.

Reviewed May 29, 2019

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Dear Ms. Grace, Thank you for staying with us. We appreciate your feedback. Warm Regards Katrina Natoli Rooms Division Manager

Responded May 30, 2019
The Hotel Windsor
10.0
Exceptional
Michael from Australia
Solo traveler
Traditional Queen
Stayed 1 night in May 2019

Charming hotel in central Melbourne ”

Older hotel (established 1883 I believe) but charming with a great style and interior decor. I just booked a standard room which was nice. Service in the dining room was outstanding, couldn't fault it. Location is good, short walk down to Bourke St mall. Would stay again definitely.

Reviewed May 09, 2019

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Dear Mr. Michael, Thank you for your kind consideration in posting such a positive review highlighting our hotel and service, your patronage is appreciated and most welcome. It’s pleasing to read that you enjoyed our location and all that Melbourne has to offer. We look forward to welcoming you back when you next visit our lovely city. Warm Regards Katrina Natoli Rooms Division Manager

Responded May 09, 2019
The Hotel Windsor
9.6
Exceptional
YA from Taiwan
Couple
Stayed 1 night in July 2019

It is worthy of every penny”

Excellent experience, nice staff at counter and concierge. A short walk from bustling area. But water heater has a little problem on supply stable heat water. Still recommend it.

Reviewed July 14, 2019

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Dear Sir / Madam, Thank you for the lovely comments in regards to our Team, we appreciate your kind words. Warm Regards Katrina Natoli Rooms Division Manager

Responded July 15, 2019
The Hotel Windsor
8.4
Excellent
Stephanie from Singapore
Couple
Traditional Queen
Stayed 3 nights in March 2019

Great experience”

The history of the hotel made the old architecture such a sight to see, from the lobby paintings and lifts to the staircase and the pub. Room was a bit small but it was clean and beautiful. Staff was friendly too.

Reviewed April 06, 2019

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Dear Ms. Stephanie, Thank you for your kind consideration in posting such a positive review highlighting our heritage building, your patronage is appreciated and most welcome. It’s pleasing to read that you enjoyed friendly service provided. We look forward to welcoming you back when you next visit Melbourne. Warm Regards Katrina Natoli Rooms Division Manager

Responded April 08, 2019
The Hotel Windsor
8.0
Excellent
Marie-Helene from France
Business traveler
Traditional Queen
Stayed 2 nights in February 2019

Very welcoming”

The staff was really nice and the hotel has its own unique charm from the past. Location is also great with a beautiful park to relax and shopping areas nearby. I enjoyed taking the free tram. Really enjoyable.

Reviewed March 06, 2019

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Dear Ms. Marie-Helene, We appreciate that you enjoyed our location and all that Melbourne has to offer, thank you for your review. Warm Regards Katrina Natoli Rooms Division Manager

Responded April 03, 2019
The Hotel Windsor
10.0
Exceptional
CHU from Hong Kong SAR, China
Solo traveler
Traditional Queen
Stayed 5 nights in July 2019

Perfect stay”

Very comfy. Good location. Helpful and froendly staff.

Reviewed July 21, 2019

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Dear Sir / Madam, Thank you for the lovely comments in regards to our Team, we appreciate your kind words. Warm Regards Katrina Natoli Rooms Division Manager

Responded July 22, 2019
The Hotel Windsor
10.0
Exceptional
Rick from Australia
Family with teens
Traditional Queen
Stayed 2 nights in July 2019

Absolutely Fantastic,”

We thoroughly enjoyed our stay at The Windsor Hotel. It's in a great location.. Our room was spacious, bright and super clean. We would highly recommend this hotel. Outstanding in every way!

Reviewed July 21, 2019

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Dear Mr. Rick, Thank you for your review and the lovely feedback it is very much appreciated. Warm Regards Katrina Natoli Rooms Division Manager

Responded July 22, 2019
The Hotel Windsor
9.6
Exceptional
Margaret from Australia
Family with teens
Junior Suite
Stayed 2 nights in June 2019

beautiful place, great location”

Loved staying at the Windsor, elegant generous spaces, warmly welcoming and helpful staff. Great location for visiting Melbourne for a show at her Majesty's or Princess Theatres, just a short walk to lots of great eateries in Little Bourke, or Little Collins, like Longrain, Punch Bar, too many to mention. Parking the car was taken care of by staff for a cost of $55 per day. We stayed in the Junior Suite, lovely space, two rooms, plus a generous bathroom with lots of shelf space for washbags, etc. We will be back!

Reviewed June 24, 2019

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Dear Ms. Margaret, Thank you for the lovely comments in regards to our Team, Location and Amenities we appreciate your kind words. We look forward to welcoming you back soon. Warm Regards Katrina Natoli Rooms Division Manager

Responded June 25, 2019
The Hotel Windsor
9.6
Exceptional
Kendra from United States
Solo traveler
Superior King or Twin Room
Stayed 4 nights in June 2019

Great service!”

I booked a Superior King room and was pleasantly surprised at how large the room was, including the bathroom and a walk in closet area. Convenient location with a tram stop right outside, as well as a train station, and walking distance to a number of attractions and eateries. The service was amazing -- every single staff I encountered was friendly and helpful. I would definitely stay here again and found it to be a good value.

Reviewed June 19, 2019

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Dear Ms. Kendra, Thank you for your review and the lovely comments in regards to our Team,we pleasing to read that you enjoyed our location and all that Melbourne has to offer. We hope to see you return again soon. Warm Regards Katrina Natoli Rooms Division Manager

Responded June 20, 2019
The Hotel Windsor
5.6
Steven from Australia
Couple
Traditional Queen
Stayed 3 nights in June 2019

Dire need of update”

Marketed as a premium hotel, this place is far from it. The entire place needs a desperate refurbishment. Bathrooms stuck in the 90’s with grout now growing mould. Replica antique style furniture well worn. Hotel staff were professional and pleasant but that’s about all this place has going for it.

Reviewed June 14, 2019

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Dear Mr Steven, Thank you for your feedback, it is much appreciated and we will certainly take your comments into consideration. Warm Regards Katrina Natoli Rooms Division Manager

Responded June 21, 2019
The Hotel Windsor
9.2
Exceptional
Theodore from United States
Couple
Superior King or Twin Room
Stayed 6 nights in May 2019

An grand old hotel in excellent shape”

The Windsor was exactly what I hoped it would be, a grand old hotel that is in excellent condition. My wife and I loved the decor. The staff was courteous, friendly and well trained. It was nice to always have apples at the front desk. The location in the CBD meant that we were close to everything downtown, Chinatown, the National Tennis Centre, shopping and great restaurants. We could walk to many attractions and we were close to tram routes. We would be glad to stay there again.

Reviewed May 16, 2019

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Dear Mr. Theodore, Thank you for your review and the lovely feedback it is very much appreciated. It is so pleasing to read that you enjoyed our or location, amenities and service, we look forward to seeing you return. Warm Regards Katrina Natoli Rooms Division Manager

Responded May 17, 2019
The Hotel Windsor
9.6
Exceptional
Tim
Solo traveler
Traditional Queen
Stayed 2 nights in May 2019

What a wonderful place!”

If in Melbourne, don't even consider anywhere else if you wish to have any sense of Melbourne's colonial past. Huge ceiling heights and a space - a far cry from the boxes even the smartest modern hotel chains offer. The Windsor is an experience in its own right.

Reviewed May 15, 2019

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Dear Mr. Tim, Thanking you for your kind consideration in recommending The Hotel Windsor so emphatically to readers, this is greatly appreciated. Looking forward to the pleasure of welcoming you back soon. Warm Regards Katrina Natoli Rooms Division Manager

Responded May 16, 2019
The Hotel Windsor
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