I'd come back”

Very nice hotel in a great location, with easy access to good restaurants and transportation. I would definitely come back.

Not quite the 5 star experience”

Great location, great room, just a shame the service fell pretty short of a 5 star experience. Management did apologise for the misgivings and did look to make amends! However, too little too late to really leave a great impression.

Everything is nice”

Everything is good, staff is good, location very very very nice..

Exceptional”

Second time staying here, never fails to amaze me. Room big enough to fit groups, and had the best sleep in the comfiest bed in a quiet room yet again!

Great service and conveniently located”

Great service and a convenient location for a 5 star hotel. Value for money!

Great location”

Great location and very nice looking hotel

Super nice location”

Great location at the center of CBD, all shopping sites are nearby. Rooms are nice and clean, stylish and with full range of equipment.

Exceptional”

The room I got with 2 Queen Beds was really big and could actually fit 5 people! Loved the in-room tablet and bluetooth speaker, made our stay worthwhile. The room was beautifully well designed (good for social media posts) and very quiet. I had the best sleep in the most comfiest bed. Will definitely stay there again!

Faultless stay. ”

We had the perfect stay at the Pullman. The staff were beautiful, our room was lovely and the locate was ideal. We enjoyed peaceful sleep ins in a dark quiet room and we were able to stroll around and enjoy dining, shopping and nearby attractions.

Fantastic”

Omg clean! Love this place Will be my where to stay when staying in Melbourne CBD

Great location, nice room”

We have been to Melbourne many times, this is the best hotel in the city, convenient and nice newly renovated hotel, website photos are exactly what we expected. We will stay here again.

Overall excellent stay but it was understaffed during breakfast so service was terribly slow ”

Overall excellent stay but it was understaffed during breakfast so service was terribly slow

Didn't worth my money this time.”

I stayed at Pullman for 3 nights. Came back to my room late at night to see that there's a little stain on the Quilt Cover. I could've asked for replacement but i'm too tired and have an early start the next morning so I didnt. Before heading out the next morning, I mentioned this to the reception desk and was promised linens will be changed. I came back later at night to find out that the same stain is still there in the same spot!! Called reception and didnt get any apology but they did send someone to replace the quilt cover. When I asked, I was told that they only change their linen every 5 days or so! He even told me that if I wanted it to be changed daily I need to tell reception although there may be extra charges! That's absolutely horrendous. When I mentioned this to reception upon checking out , he said it's a daily linen change (for free), this indicates that there's the lip-service that they advertise publicly, and there's the actual service. Beware of this hotel!

Exceptional”

Strategic location and fantastic room. The hotel staff were accommodating too.

Good service ”

Strategy area, really in the city. You just walk few minutes then you can find any store for shopping & eat. Room was comfortable. Like a lot to stay there.

Comfortable and quiet, simple, well located”

Great staff friendliness Best sleep I’ve had in a hotel- comfy bed and quiet Great location Excellent vegetarian breakfast options

Sehr zentral aber auch sehr laut und dunkel”

Modernes Hotel -sehr zentral,aber auch sehr laut und dunkel.Personal nur teilweise Kundenorientiert.

推荐”

地理位置非常方便，就在chinatown旁边，去哪逛街都方便。下了skybus可搭乘免费电车到达，酒店整洁设施好。床很舒服睡的很好。总之一切都很不错。非常推荐！

Hotel ”

Lokasi strategis, dikelilingi mall dan restaurant enak