The Victoria Hotel
Heritage Queen Plus Single - Bed The Victoria Hotel
Lobby The Victoria Hotel
Interior view The Victoria Hotel
See all 39 photos
Removed from saved list
8.1
Excellent
13.5% this month
/10
(1572 reviews)See what guests said
See map
9.3
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
  • Emporium Melbourne350 m
  • Federation Square450 m
  • State Library of Victoria560 m
  • Old Melbourne Gaol750 m
  • National Gallery of Victoria1.01 km
  • Melbourne Aquarium1.05 km
  • Queen Victoria Market1.22 km
  • Melbourne Museum1.28 km
  • Melbourne Cricket Ground1.56 km
  • Shrine of Remembrance1.89 km
  • Free Wi-Fi

    The Victoria Hotel

    215 Little Collins Street, Melbourne CBD, Melbourne, Australia - See map

    This property is in high demand!

    Booked 54 times

    "I was allowed an early checkin, very comfortable and clean room and the hotels facilities excellent especially the rooftop spa/ pool area."
    Jen - 18 October 2018
    Exceptional reputation
    Recommended by 96% of guests
    Fantastic breakfast
    88% positive mentions
    Excellent cleanliness
    8.2 rating for cleanliness
    Excellent comfort
    8.0 room quality and comfort
    • 420 meters to public transportation

    • Located in heart of Melbourne

    • Free Wi-Fi in all rooms!

    • Sauna

    • Steamroom

    Property ranking|Compared to 6,134 Melbourne properties
    See all rankings
    Location score
    9.3/10
    Room comfort score
    8.0/10
    Value for money score
    8.2/10
    Review score - Australia
    8.4/10
    Better than
    99
    %
    of Melbourne properties
    Better than
    98
    %
    of Melbourne properties
    Better than
    97
    %
    of Melbourne properties
    Better than
    97
    %
    of Melbourne properties
    Value for money8.2
    Location rating9.3
    Nearest airportEssendon Airport (MEB)
    Distance to airport11.4 km

    Rooms available at The Victoria Hotel

    8.0
    Very good
    Room comfort & quality
    Heritage Twin Room
    Heritage Twin Room
    ...
    • Room size: 21 m²/226 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Heritage Queen Plus Single
    Heritage Queen Plus Single
    ...
    • Room size: 18 m²/194 ft²
    • Non-smoking
    • 1 single bed and 1 queen be...
    Enter dates to see prices
    Heritage Queen
    Heritage Queen
    ...
    • Room size: 27 m²/291 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    Heritage King Room
    Heritage King Room
    ...
    • Room size: 30 m²/323 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
    Standard Hot Deal
    Standard Hot Deal
    ...
    • Room size: 18 m²/194 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Superior Hot Deal
    Superior Hot Deal
    ...
    • Room size: 18 m²/194 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Standard Hot Deal
    Standard Hot Deal
    ...
    • Room size: 18 m²/194 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Standard Hot Deal
    Standard Hot Deal
    ...
    • Room size: 18 m²/194 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Standard Hot Deal Queen Bed
    Standard Hot Deal Queen Bed
    ...
    • Room size: 18 m²/194 ft²
    • Non-smoking
    • 1 single bed and 1 queen be...
    Enter dates to see prices
    Heritage Triple Room
    Heritage Triple Room
    ...
    • Shower
    • 3 single beds
    Enter dates to see prices

    What people love about The Victoria Hotel

    • 8.0
      Very good
      Location

      "Great location"

      Yi-CHen

      |

      26 December 2018

    • 7.6
      Very good
      Location

      "The location is great which located at heart of CBD."

      CHEUNG

      |

      22 September 2018

    • 7.2
      Very good
      Cleanliness

      "The room was clean, the pillows exceedingly comfortable"

      XUAN M.

      |

      20 December 2018

    Up to 30% off with Agoda Insider Deals!

    Prices drop the moment you sign in!

    Sign in now
    More about The Victoria Hotel

    More about The Victoria Hotel

    8.4
    Excellent

    "Clean hotel & great location!"

    Sow F.

    |

    1 December 2018

    An overview

    Show less

    Most talked about facilities

    Housekeeping
    135 mentions
    Internet
    41 mentions
    Breakfast
    36 mentions
    Swimming Pool
    20 mentions

    What they offer

    7.2
    Very good

    "WIFI connection everywhere in the hotel is great."

    TAN

    |

    19 July 2018

    View all reviews
    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Breakfast options

    Continental
    Full English/Irish
    Gluten-free

    Restaurants on site

    Mister Munro
    Cuisine:Thai, Australian
    Menu:Buffet

    Nearby restaurants

    Australian cuisine
    Australian cuisine
    Hairy Little Sista
    10 m Australian, Bar, Gluten Free
    Hairy Canary
    20 m Australian, Mediterranean, Spanish
    Stellini Bar
    40 m Australian, Cafe, Gluten Free
    Asian cuisine
    Asian cuisine
    Alice's Thai Restaurant
    20 m Asian, Thai
    Teppanyaki Inn
    110 m Asian, Gluten Free, Japanese
    izakaya den
    150 m Asian, Japanese, Vegetarian
    Gluten Free
    Gluten Free
    San Paolo Solarino
    160 m Gluten Free, Italian
    MoVida
    320 m Gluten Free, International, Mediterranean
    Il Tempo
    390 m Gluten Free, Italian, Mediterranean

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    What guests think of this property

    Overall rating
    8.5
    Excellent
    From 9661 reviews
    Provided by verified guests of
    Agoda Reviews (1572)Booking.com Reviews (8089)
    Rating via Agoda8.1
    /
    10
    Cleanliness8.2
    Facilities7.8
    Location9.3
    Room comfort and quality8.0
    Service8.0
    Value for money8.2
    High score for Melbourne

    Most helpful reviews for The Victoria Hotel

    Business traveler
    Stayed 2 nights in January 2019
    Heritage Twin Room
    Exceptional9.2
    Great location and cleanThe hotel location can't be any better! Our room is very clean. The only down side, a bit disappointed with our room size, it was very small and very far way from the reception. Overall value for money.
    YANfrom AustraliaReviewed June 09, 2019
    Group
    Stayed 3 nights in July 2019
    Heritage Twin Room
    Excellent8.4
    Great location, great staff can’t beat the hotel for thatRoom was clean we had a twin room - however there was a full baby’s bottle under one bed and a mandarin under the other, not a huge fan of the changes on the mezzanine level - no sofas anymore, no tv screens, their tart is would seem to have increased too - I’ve stayed there approx 30 times and when looking at future visits we can’t get a room for anywhere the same rate as previous stays
    joshuafrom AustraliaReviewed July 09, 2019
    Family with teens
    Stayed 2 nights in July 2019
    Family Room
    Excellent8.8
    ExcellentWe enjoyed the big space and quietness of our room. Definitely will go back!
    Yungfrom TaiwanReviewed July 13, 2019
    Group
    Stayed 2 nights in July 2019
    Heritage Triple Room
    Excellent8.8
    Highly recommend Friendly staff and very helpfulParking facility great very pleasant guys in the parFriendly staff Clean facilities Great location
    Maryfrom AustraliaReviewed July 23, 2019
    Couple
    Stayed 3 nights in April 2019
    Heritage Queen
    Excellent8.4
    First time in MelbourneHotel Victoria is located perfect for a seightseeing trip! We had a room in the ground floor and everything was clean and there was a housekeeping service every day. The only negative thing was that there were large asian tourist groups being very noisy every night. We had wished, staff would control the floors each night at 10 pm...
    Alexandrafrom SwitzerlandReviewed April 22, 2019

    Reviews of The Victoria Hotel from real guests

    Overall rating
    8.5
    Excellent
    From 9661 reviews
    Provided by verified guests of
    Agoda Reviews (1572)Booking.com Reviews (8089)
    Rating via Agoda8.1
    /
    10
    Excellent
    13.5% this month
    Cleanliness8.2
    Facilities7.8
    Location9.3
    Room comfort and quality8.0
    Service8.0
    Value for money8.2
    High score for Melbourne
    Rating
    9+ Exceptional (280)
    8-9 Excellent (297)
    7-8 Very Good (366)
    6-7 Good (164)
    <6 Below Expectation (109)
    Time of the year
    Mar - May (301)
    Jun - Aug (317)
    Sep - Nov (294)
    Dec - Feb (304)
    All guests (1572)
    All room types
    All languages

    Show reviews that mention 

    Showing 1216 verified guest comments
    12345
    9.2
    Exceptional
    YAN from Australia
    Business traveler
    Heritage Twin Room
    Stayed 2 nights in January 2019

    Great location and clean”

    The hotel location can't be any better! Our room is very clean. The only down side, a bit disappointed with our room size, it was very small and very far way from the reception. Overall value for money.

    Reviewed June 09, 2019
    8.4
    Excellent
    joshua from Australia
    Group
    Heritage Twin Room
    Stayed 3 nights in July 2019

    Great location, great staff can’t beat the hotel for that”

    Room was clean we had a twin room - however there was a full baby’s bottle under one bed and a mandarin under the other, not a huge fan of the changes on the mezzanine level - no sofas anymore, no tv screens, their tart is would seem to have increased too - I’ve stayed there approx 30 times and when looking at future visits we can’t get a room for anywhere the same rate as previous stays

    Reviewed July 09, 2019
    8.8
    Excellent
    Yung from Taiwan
    Family with teens
    Family Room
    Stayed 2 nights in July 2019

    Excellent”

    We enjoyed the big space and quietness of our room. Definitely will go back!

    Reviewed July 13, 2019
    8.8
    Excellent
    Mary from Australia
    Group
    Heritage Triple Room
    Stayed 2 nights in July 2019

    Highly recommend Friendly staff and very helpfulParking facility great very pleasant guys in the par”

    Friendly staff Clean facilities Great location

    Reviewed July 23, 2019
    8.4
    Excellent
    Alexandra from Switzerland
    Couple
    Heritage Queen
    Stayed 3 nights in April 2019

    First time in Melbourne”

    Hotel Victoria is located perfect for a seightseeing trip! We had a room in the ground floor and everything was clean and there was a housekeeping service every day. The only negative thing was that there were large asian tourist groups being very noisy every night. We had wished, staff would control the floors each night at 10 pm...

    Reviewed April 22, 2019
    9.6
    Exceptional
    JANELLE from Australia
    Couple
    Heritage Twin Room
    Stayed 2 nights in March 2019

    Great location ”

    Couldn’t want for more! Great location near cross (Swanston St/ Bourke St) trams. Next door to an excellent coffee bar but also close to shops, restaurants and bars. The hotel staff were fabulous and were able to address our queries and requests. We were lucky enough to have a room available on early checkin and have a complimentary late checkout. Our bags were then held in a secure room ( no cost unlike an earlier review) We had a large quiet clean room. I would definitely stay here again. Excellent value.

    Reviewed March 10, 2019
    10.0
    Exceptional
    Chan from Singapore
    Group
    Family Room
    Stayed 3 nights in February 2019

    First time visit Melbourne”

    Victoria hotel location is easy and near to every where. Inside hotel are clean, all staff is friendly and helpful. People in Melbourne are nice. This is my 1st time to visit Melbourne, i had really love him much and will visit again and stay in the same hotel too.

    Reviewed March 01, 2019
    6.4
    Good
    Dayangku from Brunei Darussalam
    Group
    Heritage Queen
    Stayed 7 nights in June 2019

    plus minus”

    Stayed for 7 nights. Location is well located...really just in the middle of the CBD close to Flinder station. Bed linens were not always changed to a new one. First night, the face towel was still with a stain. Overall, it was okay.Love that it has a Jacuzzi

    Reviewed June 17, 2019
    10.0
    Exceptional
    Yi from Singapore
    Couple
    Heritage Twin Room
    Stayed 4 nights in May 2019

    Perfect location and price”

    The hotel is located strategically on Little Collins Street, surrounded by many lanes of shops and cafes to walk around. It is also close to Flinders Station and Skybus pickup/drop off point, which makes travelling to and from the Airport very convenient. Hotel staff is very friendly and rooms are clean as well. Equipped with free WiFi and hair dryer. There's a short stairway along the corridor leading to our rooms but it's not a problem for me and my friend because our luggages are not extremely heavy that we can't lift it up for the few steps. Highly recommended place.

    Reviewed June 02, 2019
    7.2
    Very good
    Sau from Hong Kong
    Family with young children
    Family Room
    Stayed 6 nights in April 2019

    Good location fair cleanness”

    Close to Flinders Street Station (around 10 -15 mins walking distance), close to Chinatown, many choices for eating. Just found the air conditioning a bit confused: staff suggested keeping the temperature at21C and medium fan speed, otherwise the room would be very hot and difficulty to sleep. A small insect was found on my quilt, just one time.

    Reviewed May 03, 2019
    8.0
    Excellent
    Yuqin from Singapore
    Family with young children
    Heritage Queen Plus Single
    Stayed 2 nights in December 2018

    Very good”

    Housekeeping is terrible. After we request for make-up room, our blankets were missing. No bin was provided too. Poor accessibility to our room. We were allocated to a different wing which requires 2 separate lift to reach our room. Renovation is ongoing hence there is a paint smell in the room (upon entering) and along the corridor. The compressor from the Fridge is loud hence we have to switch it off when we sleep.

    Reviewed December 17, 2018

    Dear Yuqin, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Victoria Hotel Management.

    Responded December 23, 2018
    The Victoria Hotel
    8.0
    Excellent
    Huixian from China
    Group
    Heritage Queen Plus Single
    Stayed 4 nights in December 2018

    A/C is not working ”

    A/C is not working two nights out of the four nights we stayed. After the first night, I called the reception and it was fixed. For the last night, I called and no solution. The room was boiling hot and could not sleep the whole night. Location is the only good aspect of the hotel. Will not recommend.

    Reviewed December 10, 2018

    Dear Huixian, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Victoria Hotel Management.

    Responded December 23, 2018
    The Victoria Hotel
    10.0
    Exceptional
    Christopher from Australia
    Couple
    DOUBLE Heritage Room 1 Queen Bed - ROOM ONLY
    Stayed 1 night in November 2018

    My 100th visit”

    I have been staying at this hotel for a couple of decades now and have witnessed the progressive refurbishment of this hotel. The rooms are now great with clean and modern bathrooms, a great reception, a bar and a pool, sauna and spa. This is my favourite place in Melbourne and the most central location possible. Happy to recommend this stay.

    Reviewed November 19, 2018
    8.0
    Excellent
    Dayan from Indonesia
    Couple
    Heritage Queen
    Stayed 5 nights in September 2018

    Excellent location, value for money and good breakfast !”

    Location is excellent, just a short walk to Flinders Station/Federal Square and also to the Burke Street mall and Central. Good, spacious, clean and quiet rooms. We had a breakfast package and the breakfast was decent but very good taste. Would choose again if coming back to Melbourne.

    Reviewed October 05, 2018
    9.2
    Exceptional
    Leni from Australia
    Couple
    Heritage Queen
    Stayed 1 night in September 2018

    Great location and customer service”

    The staff was very nice, location is really great, short walking distance to bourke st mall and federation square, room is very clean with comfy bed. The only small downside is we have to change lift twice to go to our room with long walk, as property has 2 connecting building, if the other building has ground floor with entry and exit access that will be great. Overall we are happy and satisfied with our stay!

    Reviewed October 01, 2018
    8.4
    Excellent
    lina from Australia
    Family with young children
    Heritage King Room
    Stayed 1 night in July 2019

    Good if you dont bring a car”

    Perfect location, huge room. Just parking is difficult although they have their own carpark but its very limited so you cant take your car when you needed it, since you will loose your spot.

    Reviewed July 15, 2019
    8.8
    Excellent
    Kristen from Australia
    Family with young children
    Heritage Triple Room
    Stayed 3 nights in April 2019

    Fantastic stay at The Victoria Easter weekend”

    My family and I stated at the Victoria over Easter, in a heritage triple room (1 queen bed and 1 single - perfect for us and our 5yo). Room was spacious and had everything we needed, including a little bar fridge. The table in the room is tiny, that could definitely be bigger as there is definitely room. The bathroom is compact, but shower is large and its really perfect for short stays. The comedy festival was on whilst we were there, which made the lobby crazy from about 4pm onwards. But was handled well with lots of security present. Front desk staff were fantastic, though there was confusion with their parking. They have an on-site carpark, which is very small. So they have an agreement with an offsite carpark but this one does NOT have in/out privileges the same. Just beware of this! Overall it was a fantastic stay, super close to all tram stops and a short stroll to bourke st mall etc. I would stay here again :)

    Reviewed April 22, 2019
    9.6
    Exceptional
    Choon from Singapore
    Family with young children
    Heritage Triple Room
    Stayed 6 nights in March 2019

    Great hotel in many aspects”

    I find this hotel is excellent in many ways: - location (central but not noisy in room), - front line staff (very friendly and good service attitude), - clean, spacious, newly-renovated room, - reasonable price, - comfortable beds and pillows, and - new and big 55 inch flat SONY TV. What else will you ask for?

    Reviewed March 25, 2019
    7.6
    Very good
    Chan from Hong Kong
    Couple
    Heritage Twin Room
    Stayed 5 nights in December 2018

    Not good experience ”

    Hotel location is good But I have bad feeling before check in this hotel. I double booking of this hotel as the system problem. I tried to email to hotel immediately but never reply. Finally agoda helped me to contact the hotel management. But they said they can’t refund to me even see I have two booking in same days.

    Reviewed March 10, 2019
    10.0
    Exceptional
    Kerry from Australia
    Family with young children
    Heritage Queen
    Stayed 1 night in June 2019

    Fantastic hotel”

    We love this hotel, it is in a great location. The staff are always helpful. Comfortable beds :)

    Reviewed June 20, 2019
    12345
    This is a popular property. Don't miss out!

    Back to search results

    Back to room choices

    |

    Dismiss

    The Victoria Hotel
    |Excellent 8.1
    ×
    Check in. Step out.
    Experiences on Agoda. Because your room is just the beginning.

    • Exceptional location
    • Emporium Melbourne
    • Flinders Street Railway Station is within 0.42 km