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27 Mar 2023
Monday
27 Mar 2023
Monday
View, Mercure Melbourne Southbank in Melbourne
Mercure Melbourne Southbank
a building that has a lot of windows on it, Mercure Melbourne Southbank in Melbourne
Lobby, Mercure Melbourne Southbank in Melbourne
Lobby, Mercure Melbourne Southbank in Melbourne
a desk with a laptop and a bag on top of it, Mercure Melbourne Southbank in Melbourne
Mercure Melbourne Southbank

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8.3

Excellent

1,596 reviews

1,596 reviews

Housekeeping66
Car Park9
Breakfast8

"Central, clean and a great customer experience on every occasion we stay here"

Jason

"Room older but well cleaned and comfy bed"

jonathan

"Great location with good and helpful staff."

Andrew

"I loved my room and breakfast was good"

Tania

"of this, breakfast can get crowded and run out of some items from time to time, but that indicates how good it is."

Sriram
See map
See map

9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
IBM Building

70 m

Eureka Skydeck

80 m

Chuan Spa

80 m

Bloch Shop

100 m

Yarra River

120 m

Popular landmarks
National Gallery of Victoria

350 m

SEA LIFE Melbourne Aquarium

630 m

Block Arcade

640 m

Shrine of Remembrance

1.3 km

Royal Botanic Gardens Victoria

1.3 km

Closest landmarks
Riverside Quay Parking

180 m

Skyline view

240 m

Art Centre Car Park

260 m

State Theatre

270 m

Ticketmaster Service

280 m

See nearby places

Mercure Melbourne Southbank

9 Riverside Quay, Melbourne CBD, Melbourne, Australia, 3006 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. It's centrally located in Melbourne CBD only 350 m from public transport, so that you'll have easy access to local areas. Don't leave before paying a visit to the famous Royal Botanic Gardens Victoria. Rated with 4 stars, this high-quality property provides guests with access to massage and restaurant on-site.

Highlights

Located in heart of Melbourne

Check-in [24-hour]

370 meters to public transportation

Inside city center

50 meters to Eureka Skydeck

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

Restaurants

Kitchen

Laundry service

Your dates are popular among travelersUsers are booking a place in Melbourne every 1 minutes on Agoda.com
Value for money8.3
Distance to city center2 km
Location rating9.4
Nearest airportEssendon Airport (MEB)
Distance to airport12.0 km

Rooms available at Mercure Melbourne Southbank

Very good
Room comfort & quality

8

Room photos and details
Standard Twin Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 single beds
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Room photos and details
Standard Accessible Room With 2 Single Beds
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 single beds
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Room photos and details
Superior Twin Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 single beds
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Room photos and details
Deluxe King Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 king bed
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Room photos and details
Deluxe Queen Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 queen bed
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Room photos and details
Superior Family Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 double beds
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Room photos and details
Superior Room With 1 Queen Bed And 1 Sofa Bed
...
  • Non-smoking
  • Shower
  • 1 queen bed and 1 sofa bed
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Room photos and details
Standard Room With 1 Queen Size Bed
...
  • Non-smoking
  • Shower
  • 1 queen bed
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Room photos and details
Superior King Room
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 1 king bed
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Room photos and details
Superior Room with 2 Single Beds and 1 Sofa Bed
...
  • Non-smoking
  • Shower
  • 1 sofa bed and 2 single bed...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Mercure Melbourne Southbank?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Mercure Melbourne Southbank?

For those who wish to drive their own cars, Mercure Melbourne Southbank has a car park that's close to the hotel. Parking is available for a fee of 30 AUD per day. Self-parking is conveniently available at the hotel.

Is breakfast offered at Mercure Melbourne Southbank?

Wake up to a great buffet breakfast at Mercure Melbourne Southbank. Adults can enjoy breakfast offered with an additional charge of 27 AUD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Mercure Melbourne Southbank?

Mercure Melbourne Southbank features an on-site restaurant for your dining convenience.

Can special events be hosted at Mercure Melbourne Southbank?

You may choose an indoor venue for your special gathering. Large events and gatherings such as private events can be hosted at Mercure Melbourne Southbank. Small or intimate events like birthday parties can also be accomodated. In-house catering service is offered to help your event go smoothly.

Can business events be hosted at Mercure Melbourne Southbank?

On-site venues and convenient event services make Mercure Melbourne Southbank an ideal choice for hosting events such as seminars and conferences. The 2 venues can accommodate you and your guests. An extensive range of facilities and services including free Wi-Fi and meeting stationery is available to help your business meeting or event a successful one.

What is the smoking policy at Mercure Melbourne Southbank?

Mercure Melbourne Southbank does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Mercure Melbourne Southbank?

Flinders Street Railway Station is the closest train, metro, or bus station, about 350 m away from Mercure Melbourne Southbank.

What restaurants are nearby Mercure Melbourne Southbank?

Mercure Melbourne Southbank is located in Melbourne CBD, famous for good restaurants such as Chin Chin, Stalactites and Delhi Rocks.

What popular shopping places are close to Mercure Melbourne Southbank?

Located in the Melbourne CBD area, Mercure Melbourne Southbank is close to great shopping choices like Block Arcade, Melbourne Central and DFO South Wharf.

What are popular attractions near Mercure Melbourne Southbank?

Guests at Mercure Melbourne Southbank can easily visit Eureka Skydeck, National Gallery of Victoria and SEA LIFE Melbourne Aquarium located in the Melbourne CBD area.

What popular natural sightseeing spots are close to Mercure Melbourne Southbank?

Mercure Melbourne Southbank is located in the Melbourne CBD area, which is famous for natural sightseeing destinations such as Richmond Rowing Club, Mercantile Rowing Club and Melbourne Grammar Rowing Club.

See map

Explore the neighborhood

What people love about Mercure Melbourne Southbank

  • 9.6

    Exceptional
    Cleanliness

    "Central, clean and a great customer experience on every occasion we stay here"

    Jason

    |

    22 March 2023

  • 8

    Very good
    Cleanliness

    "Room older but well cleaned and comfy bed"

    jonathan

    |

    9 March 2023

  • 8.8

    Excellent
    Staff 

    "Great location with good and helpful staff."

    Andrew

    |

    24 March 2023

Overall rating:

8.3

Excellent
1,596 reviews
Cleanliness
8.3
Facilities
7.5
Location
9.4
Read all reviews >
What travelers say they love:
Situated perfectly to Southbank & Crown Casino.
SHELLIE from Australia
Couple
More about Mercure Melbourne Southbank

More about Mercure Melbourne Southbank

Mercure Melbourne Southbank

You'll love the exceptional convenience during your stay at Mercure Melbourne Southbank, located right in the heart of the city center, with an easy access to everything in Melbourne. Variety is the spice of life. Mercure Melbourne Southbank offers an abundance of choices in activities, with its location just 1.3 km from the Royal Botanic Gardens Victoria. True travelers love good transport options, and Flinders Street Railway Station is just 350 m away from Mercure Melbourne Southbank, giving your stay the added convenience of accessing one of the city's transportation systems.
Take advantage of a wealth of unrivaled services and amenities at Mercure Melbourne Southbank. Stay connected throughout your stay with free internet access provided. Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes.
The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the laundromat and dry cleaning service offered at Mercure Melbourne Southbank. In-room conveniences such as room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with air conditioning. Some rooms have television to keep guests entertained. You may be assured to know that a refrigerator is available in some select rooms.
You can stay fresh and clean with toiletries provided in some guest bathrooms.


Dining and things to do

Wake up with no worries at Mercure Melbourne Southbank, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the hotel.
Throughout the day, you can enjoy the activities offered at Mercure Melbourne Southbank. Warm up at the end of the day with a visit to the massage.


Around the property

Venture outside the hotel and explore Melbourne. Watch the local team play at Melbourne Cricket Ground (MCG) located 1.5 km away, where you can also buy authentic team merchandise. Photograph yourself in front of Eureka Skydeck located 70 m away, which people travel great distances to see.

Show less

Amenities and facilities

Very good
Facilities

7.5

Most talked about facilities

Housekeeping

171 mentions

Breakfast

61 mentions

Internet

49 mentions

Food & Dining

21 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Hindi
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Massage
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Fruits/snacks
  • Kitchen
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [nearby]

Food and dining

Breakfast options
  • American
  • Continental
  • Vegetarian
  • Vegan
  • Full English/Irish
  • Gluten-free
Restaurants on site
Restaurant
  • Cuisine: Australian
  • Menu: A-la-carte

Location

9 Riverside Quay, Melbourne CBD, Melbourne, Australia, 3006
Exceptional
Location

9.4

Airports
  • Essendon Airport (MEB)
    12.0 km
  • Melbourne Airport (MEL)
    20.1 km 28 min drive
Public transportation
  • Flinders Street Railway Station
    360 m 6 min walk
  • City Circle Tram
    770 m
Hospital or clinic
  • Collins St Medical Center
    560 m
Shopping
  • Block Arcade
    640 m
Convenience store
  • 7 Eleven
    70 m 2 min drive
Cash withdrawal
  • ATM
    70 m 1 min walk

What's nearby

Popular landmarks
  • Eureka Skydeck
    80 m
  • National Gallery of Victoria
    350 m
  • SEA LIFE Melbourne Aquarium
    630 m
  • Block Arcade
    640 m
  • Shrine of Remembrance
    1.3 km
  • Royal Botanic Gardens Victoria
    1.3 km
  • Melbourne Cricket Ground (MCG)
    1.5 km
  • Queen Victoria Market
    1.7 km
  • Melbourne Museum
    2.1 km
  • Melbourne Zoo
    4.3 km
Nearby landmarks
  • IBM Building
    70 m
  • Eureka Skydeck
    80 m
  • Chuan Spa
    80 m
  • Bloch Shop
    100 m
  • Yarra River
    120 m
  • Southgate Melbourne
    150 m
  • American Rag Shop
    150 m
  • Southgate Arts and Leisure Precinct
    160 m
  • Riverside Quay Parking
    180 m
  • The Australian Ballet
    210 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-5 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Car Parking is located at the Southgate car park, opposite Travelodge Southbank, at the Langham Hotel. Please present your ticket to the Travelodge Southbank reception for validation, to receive a discounted rate.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from: 14:00
  • Check-out until: 11:00
Getting around
  • Distance from city center: 2 km
  • Travel time to airport (minutes): 20
Extras
  • Breakfast charge (unless included in room price): 27 AUD
The property
  • Non-smoking rooms/floors: yes
  • Number of floors: 11
  • Number of restaurants: 1
  • Number of rooms : 275
  • Room voltage: 240
  • Year property opened: 2002
Parking
  • Daily parking fee: 30 AUD

Reviews of Mercure Melbourne Southbank from real guests

Provided by verified guests of Agoda
8.3
/
10
Excellent
From 1,596 reviews
Cleanliness8.3
Facilities7.5
Location9.4
Room comfort and quality8.0
Service8.2
Value for money8.3
High score for Melbourne
Rating
9+ Exceptional (305)
8-9 Excellent (342)
7-8 Very Good (334)
6-7 Good (118)
<6 Below Expectation (104)
Time of the year
Mar - May (322)
Jun - Aug (318)
Sep - Nov (265)
Dec - Feb (298)

Show reviews that mention 

Showing 1,203 verified guest comments
12345
10.0
Exceptional
Jeremy from Australia
Couple
Stayed 2 nights in February 2020

Perfect location & Comfortable room and bed!”

Really conveniently located, the sky bus picks up and drops off just behind (1 min walk) and walk across the road and your at Sth Bank. Location is ideal! Room was comfortable, clean and pretty spacious. Good bathroom. Friendly and helpful staff. All of this for a competitive price. Will definitely stay again for location and comfort.

Reviewed February 17, 2020

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We are very glad to hear that you had such a wonderful experience staying at Travelodge Hotel Melbourne Southbank, and we thank you for taking the time to write this review. We have such a beautiful location and the river is the best place for a walk or even for a meal, we also have wonderful staff who will always take the time to look after you. We look forward to having you stay with us again in the near future. Kind regards, Dylan Bedford Travelodge Hotel Melbourne Southbank,

Responded February 27, 2020
Mercure Melbourne Southbank
10.0
Exceptional
Angelique from Australia
Couple
Stayed 1 night in December 2019

No frills hotel, no problems, excellent location”

i booked the accessible room, as I was temporarily disabled. Super comfy beds, and with all the basics you need. Enjoyed breakfast for $15 in the morning. Don’t expect luxury but you pay for the location. Recommended.

Reviewed December 08, 2019

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10.0
Exceptional
JESSICA from Australia
Couple
Stayed 1 night in December 2020

Best hotel for location and price”

Will definitely be coming back. We stay here alot through the year, always make it a couples night, best location for going out on southbank and walking home,safe,clean, friendly staff

Reviewed December 18, 2020

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Thank you for choosing to stay with is Elizabeth, we hope to welcome you back again very soon. The Team at Travelodge Hotel Southbank

Responded February 03, 2021
Mercure Melbourne Southbank
10.0
Exceptional
Sheen from Singapore
Family with teens
Stayed 4 nights in June 2019

Location is great and staffs friendly.”

It's located very near the Southbank and walking distance to the free tram ride zone. Next to the Eureka Tower (Melb tallest tower) and Crown casino. Food are aplenty around the Southbank and a great value Italian takeout (Pizzas & pastas) at Roza's Kitchen (highly recommended by TripAdvisor) just across the BMW showroom.

Reviewed June 14, 2019

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10.0
Exceptional
Sriram from Thailand
Business traveler
Stayed 1 night in November 2019

Great Location business hotel”

One of the few hotels that offer a decent breakfast as a package with your room. Because of this, breakfast can get crowded and run out of some items from time to time, but that indicates how good it is. Would definitely choose this place again when back in Melbourne. Parking could be made a bit cheaper, but otherwise no complaints.

Reviewed November 19, 2019

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10.0
Exceptional
Wei from Singapore
Solo traveler
Stayed 1 night in May 2019

Fuss-free hotel!”

Literally next to Eureka Plenty of food options nearby (there is a food court along Southbank promenade if you prefer cheaper options) Room is clean and functional Value for money given its good location

Reviewed January 30, 2022

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10.0
Exceptional
Warren from Australia
Couple
Stayed 1 night in December 2021

Perfect”

Very happy with our stay. Location is great, room was spacious and very comfortable. Couldn't fault it.

Reviewed January 05, 2022

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10.0
Exceptional
Kerren from Australia
Couple
Stayed 2 nights in September 2019

Excellent Location to all Melbourne Stadiums”

Easy to drive too, from North of City (NSW), no need to dodge trams or driving in the CBD. Excellent value for $. Clean & excellent staff.

Reviewed September 11, 2019

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9.6
Exceptional
Tegan from Australia
Group
Stayed 1 night in February 2020

Exceptional”

Great location, nice clean rooms. The pillows were especially comfortable. Parking was close enough, and at $22/night wasn't a bad price for Melbourne - plenty of spaces available, and not as cramped as some car parks I've encountered (I have an SUV). Love the 11am checkout! Staff were friendly. Was my 3rd time staying, and I'll be back again no doubt.

Reviewed March 05, 2020

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10.0
Exceptional
Katie from Australia
Couple
Stayed 2 nights in April 2019

Exceptional”

Fabulous location , friendly staff and clean. Only one con, there was no hot food for breakfast for 20 minutes both days we stayed

Reviewed April 28, 2019

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10.0
Exceptional
Sarah from Australia
Group
Stayed 1 night in April 2022

Great location”

Easy access to Southbank and CBD. Nice room, reasonable rate and efficient staff. Have stayed at Travelodge at Docklands before - this is better.

Reviewed April 10, 2022

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10.0
Exceptional
Sally from Australia
Couple
Stayed 1 night in December 2021

Location, Location, Location”

Great customer service and value for money so we were very happy with the room and would stay again

Reviewed January 03, 2022

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9.6
Exceptional
Karen from Australia
Group
Stayed 1 night in February 2019

Karen from Geelong, Australia”

We have stayed at the Travelodge Southbank many times. Excellent location, a short walk to Southbank bars and restaurants. We're usually there for concerts. The hotel arrangement for overnight parking is cheap, convenient and allows you to leave the car and walk or take return water taxis to concert venues. Fabulous, helpful staff, reasonable costs, good basic buffet breakfast (book ahead for discount), BYO frills, water bottles, etc... we keep coming back

Reviewed February 07, 2019

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9.6
Exceptional
Susana from Australia
Couple
Stayed 1 night in May 2021

Good Value”

The room was clean and comfortable. It was also good value for what you pay. The Service was a high standard. I would recommend to those that wish to stay in Southbank on a budget and to enjoy the cafes, restaurants and Crown Casino.

Reviewed May 08, 2021

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Hi Susana, We are glad to see you had a great stay at the Travelodge Hotel. Thank you for taking the time to write us a review. Kind Regards, Travelodge Southbank

Responded May 18, 2021
Mercure Melbourne Southbank
10.0
Exceptional
Elizabeth from Australia
Couple
Stayed 1 night in April 2019

Great central location ”

We'll definitely be back. Great hotel in the city, right next to Southbank. Lots of places to eat within walking distance.

Reviewed April 25, 2019

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10.0
Exceptional
Yun
Business traveler
Stayed 4 nights in March 2019

Exceptional”

Great location, near the river bank. The room is very clean and comfortable.

Reviewed April 03, 2019

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9.6
Exceptional
Nicholas from Australia
Solo traveler
Stayed 2 nights in July 2021

Affordable Without Sacrificing Comfort”

I needed to organise a last minute trip to Melbourne for a friend's birthday - opportunities for socialising come few and far between during Covid and it was a relief to be able to find quality accommodation at the last minute, in the CBD, for a reasonable price. Agoda's option to Afterpay also enables customers on a tight budget (like me) to still enjoy a weekend away without the instant cash outlay. I would definitely stay here again and use Agoda.

Reviewed July 04, 2021

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Dear Nicholas, Thank you for taking your time to write us a feedback. It is always good to hear our guest is having a lovely time staying with us. We look forward to seeing you again soon! Kind Regards, Cindy E Duty Manager

Responded July 29, 2021
Mercure Melbourne Southbank
10.0
Exceptional
Karen from Australia
Couple
Stayed 1 night in May 2019

Great city stay”

Great place and parking avaliable. Close to everything and taxis out front

Reviewed May 29, 2019

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10.0
Exceptional
Lavina from Australia
Business traveler
Stayed 1 night in May 2019

Exceptional”

Great location , lovely and clean. Would definitely stay there again.

Reviewed May 04, 2019

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10.0
Exceptional
Sue from Australia
Solo traveler
Stayed 1 night in May 2021

Great Location”

Location is great, right near Southbank, easy walk to MCG and validated parking available.

Reviewed May 25, 2021

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Dear Sue, Thank you so much for your review. Here at Travelodge Southbank, we pride ourselves on our excellent location. We are glad to hear that you were satisfied with the convenience of it. We look forward to having you stay with us again in the near future. Kind regards, Travelodge Southbank Team

Responded May 26, 2021
Mercure Melbourne Southbank
12345
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