Universal Boutique Hotel
Universal Boutique Hotel
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Deluxe - Boutique - Bed Universal Boutique Hotel
Deluxe - Boutique - Bed
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Lobby Universal Boutique Hotel
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Bathroom Universal Boutique Hotel
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Excellent
Location
8.2
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Universal Boutique Hotel

Excellent location
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Excellent
From 69 reviewsSee what guests said
8.7
Recommended by 90% of guests
Value for money8.9
Distance to city center1 km
Location rating8.2
Nearest airportGia Lam Airport (VGL)
Distance to airport4.5 km
Has restaurantYes
  • 700 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms

Room choices
10.0
Exceptional
Room comfort & quality
Grand Deluxe City View
Grand Deluxe City View
...
  • City view
  • 22 m²/237 ft²
  • 1 king bed
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Deluxe - Boutique
Deluxe - Boutique
...
  • City view
  • 20 m²/215 ft²
  • 1 king bed
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Queen Room
Queen Room
...
  • 22 m²/237 ft²
  • Shower
  • 1 king bed
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One-Bedroom Apartment
One-Bedroom Apartment
...
  • 60 m²/646 ft²
  • Shower
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Executive Suite with Sea View
Executive Suite with Sea View
...
  • 80 m²/861 ft²
  • Shower
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Two-Bedroom Apartment
Two-Bedroom Apartment
...
  • 80 m²/861 ft²
  • Shower
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Deluxe Family Suite
Deluxe Family Suite
...
  • 60 m²/646 ft²
  • Shower
  • 2 double beds
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More about Universal Boutique Hotel

More about Universal Boutique Hotel

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Vietnamese cuisine
Vietnamese cuisine
Echoes Cafe
70 mVietnamese
Ngoai
320 mVietnamese
Kaiserkaffee Restaurant
420 mVietnamese
Asian cuisine
Asian cuisine
The KAfe Village
110 mAsian, European, Fusion
Kimono Japanese Restaurant
320 mAsian, Gluten Free, Japanese
Sawasdee
330 mAsian, Thai, Vietnamese
Cafe
Cafe
O'Douceurs
330 mCafe, European, French
Climax Cafe
340 mCafe
Cong Caphe - Quan Su
380 mCafe, Fast food

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (69)Booking.com Reviews (130)
8.7
Excellent
Cleanliness8.9
Facilities8.2
Location8.2
Room comfort and quality10.0
Service9.3
Value for money8.9
Provided by verified guests of Agoda
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Room type
Deluxe - Boutique
Grand Deluxe City View
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Showing 31 verified guest comments
12
9.2
Exceptional
CHINGHSUAN from Taiwan
Couple
Deluxe - Boutique
Stayed 1 night in April 2018
excellent ”
breakfast is not enough for me...
Reviewed April 11, 2018
10.0
Exceptional
Vo from Singapore
Business traveler
Deluxe - Boutique
Stayed 3 nights in March 2018
New and clean”
Very friendly staffs.
Reviewed March 29, 2018
7.6
Very good
Jonathan from Philippines
Business traveler
Deluxe - Boutique
Stayed 8 nights in March 2018
Good for a short stay only”
This is a nice little hotel in a good location. The only problem was that the room had no window and an odd ventilation shaft between the room and the bathroom, which with only a plastic curtain to divide it off (a bit difficult to describe) meant that sounds from the bathroom downstairs and above travelled into my room. For only one or two nights, this wouldn't be a problem but I wouldn't recommend staying here for longer if you like a window and some privacy
Reviewed March 16, 2018
9.2
Exceptional
Cu from Vietnam
Couple
Grand Deluxe City View
Stayed 1 night in March 2018
Great”
Professional
Reviewed March 13, 2018
8.4
Excellent
Kim from Singapore
Couple
Deluxe - Boutique
Stayed 2 nights in January 2018
Above average value”
This hotel is of good location with many eateries nearby. Rooms are extremely spacious. Staff are also courteous and provide good service. However, the room walls are thin and it can be very noisy in the morning. There is also a little bridge to the toilet which is weird to me.
Reviewed January 21, 2018
8.4
Excellent
Kristina from United States
Couple
Deluxe - Boutique
Stayed 2 nights in November 2017
Quiet and Comfortable”
The location is a bit hard to find as it's down an alley, but once you do it's a nice and quiet little stay. The staff was very kind and accommodating. We had a very early flight to catch and they offered to prepare a small breakfast for us still. The room was spacious and clean. It's a bit of a walk to the old quarter, but it's nice and quiet due to that.
Reviewed November 30, 2017
10.0
Exceptional
Hoang
Solo traveler
Deluxe - Boutique
Stayed 1 night in November 2017
Good Hotel”
Small and good hotel!
Reviewed November 05, 2017
8.0
Excellent
Chi from Vietnam
Couple
Deluxe - Boutique
Stayed 1 night in October 2017
Good hotel”
Everything is good
Reviewed October 28, 2017
8.8
Excellent
Behrang from United States
Couple
Grand Deluxe City View
Stayed 4 nights in October 2017
One of the best hotels in Hanoi”
Clean, large, soft bed, glossy bathroom, I was thoroughly impressed. Staff was super friendly and eager, it is clear they are new and want to support. Some problems were: staff are completely unknowledgeable, location has not much going on around it, and the door lock completely busted and it took them days to repair it, forcing me to bring them up to use a key several times. Shoddy.
Reviewed October 16, 2017
9.2
Exceptional
Palitha from Sri Lanka
Couple
Grand Deluxe City View
Stayed 3 nights in October 2017
Excellent, value for money ”
Only issue I had was Wi-Fi, very slow internet and not stable. Very friendly and good staff.
Reviewed October 13, 2017
8.8
Excellent
hung from Vietnam
Solo traveler
Grand Deluxe City View
Stayed 3 nights in September 2017
Overall is excellent but..”
The only minus point is they took 2% if make payment with credit card ( as far as I know it's illegal and may cause trouble for them with the bank). Everything else is good to me, especially staff: very nice and helpful. I really enjoyed during the time staying there. Will comeback next time.
Reviewed October 05, 2017
10.0
Exceptional
jordi from Vietnam
Couple
Deluxe - Boutique
Stayed 1 night in September 2017
Excellent”
We've stayed in 2 different rooms, and except the bad smell of the second toilet... the rest was very good. Very clean, staff very nice and helpful, good price and very near the Cathedral and Railway station.
Reviewed September 05, 2017
10.0
Exceptional
Shuang from China
Business traveler
Grand Deluxe City View
Stayed 2 nights in July 2017
Exceptional”
Extraordinary Service!Highly recommended
Reviewed August 03, 2017
9.2
Exceptional
Cong from Vietnam
Solo traveler
Deluxe - Boutique
Stayed 3 nights in June 2017
Nice place for a short visit to Hanoi”
New and clean hotel. Friendly and helpful staffs. Location is just nice for local Vietnamese but would be abit inconvenient for foreign tourist.
Reviewed July 11, 2017
7.6
Very good
LAI from Vietnam
Business traveler
Grand Deluxe City View
Stayed 6 nights in January 2017
It is so so hotel, but worth for money”
Room and facilities are not so clean, location is good.
Reviewed June 03, 2017
9.6
Exceptional
Chinapat from Thailand
Couple
Grand Deluxe City View
Stayed 2 nights in December 2016
Exceeded expectations”
I think it is still a new hotel, ROOMS: the room itself was excellent, the beds were the most comfortable beds I have slept in Vietnam. SERVICE: The service here is so very genuine! they were always so very helpful, their English is sufficient so it is easy enough to ask questions. I loved every staff here! they are truly genuine people, unlike some other hotels that I stayed at. WiFi: I stayed in room 401. I did the internet speed test, it was over 40MB everytime I did the internet speed test. This hotel probably provides the best internet wifi in the whole of South East Asia. There were a few problems that I ran into, when we checked into the room, the blankets and bed sheet had a few strands of hair, so I think they either didn't give me new sheets, or the person who made the beds has hair fall probkems. The other thing was that there was chewing gum in the bathroom rubbish bin. other than these incidents I had a very pleasant stay in this hotel! and I do believe that this was the best hotel that I have stayed in Vietnam. Keep up the good work!
Reviewed January 05, 2017
9.2
Exceptional
THI from Vietnam
Couple
Deluxe - Boutique
Stayed 2 nights in May 2016
Good value boutique hotel”
Hotel is at prime location of Ha Noi. Alot of thing surrounding are in walking distance. With the price they offer the room is reasonable. Breakfast was ok. Staffs are very friendly. I often stay here if I go to Ha Noi for business trip.
Reviewed October 14, 2016
8.4
Excellent
THI from Vietnam
Couple
Deluxe - Boutique
Stayed 2 nights in April 2016
Good Hotel At Central”
Very good hotel at central of Ha Noi
Reviewed April 14, 2016
9.0
Exceptional
JORGE from Spain
Business traveler
Deluxe - Boutique
Stayed 1 night in January 2016
Mejor de lo que esperaba”
Sencillo pero perfecto, personal muy atento, cama muy confortable
Buen recibimiento, aromaterapia en la habitación, dormí perfectamente. El desayuno es estilo vietnamita pero no esperaba otra cosa.
Reviewed January 27, 2016
8.4
Excellent
MIYOSHI from Japan
Business traveler
Deluxe - Boutique
Stayed 4 nights in April 2018
部屋はきれい、スタッフはフレンドリー、価格もリーゾナブル”
夜の到着、早朝の便での帰国だったので、空港からの高速バスのメリアホテルの停留所に近いこのホテルにしました。道路から路地に少し入るので、多少わかりにくいです。ただ、部屋はきれいで広いです。シャワーも水圧、お湯ともに良好。スタッフの対応もよいです。
Reviewed June 11, 2018
12
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