All deposits are nonrefundable. If medical reasons or Special emergencies prevent guest(s) from traveling, money on deposit will remain on account for a period of one year allowing the guests to book a future date. Future rentals may or may not be the same value depending on availlability and season. Check-in's after 6:00 PM will have an extra charge of $20 USD. Please note that check-in and key collection take place at: Diagonal al restaurante Amberes, playa flamingo, Prieta,Guanacaste 50304. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Villa Catalina 10 of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A damage deposit of USD 700 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.