ANA Crowne Plaza Kobe
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 ANA Crowne Plaza Kobe
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8.3
Excellent
/10
(361 reviews)See what guests said
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8.8
Excellent
Location rating score
Excellent location - 30 meters from city center
Parking
Available
  • Shin Kobe Station140 m
  • Shin-Kobe Ropeway170 m
  • Monkey Kazura Bridge440 m
  • Platon Decorative Arts Museum440 m
  • Kitano Foreigner's Club440 m
  • Puraton Ornament Museum440 m
  • Urokono-ie Uroko Museum of Art520 m
  • Uroko House and Uroko Museum520 m
  • Former Consulate of China520 m
  • Yamate Hachiban-kan House530 m
  • Free Wi-Fi

    ANA Crowne Plaza Kobe

    1-Chome Kitano-Cho, Chuo-Ku, Kobe-shi, Kobe, Kobe, Japan, 650-0002 - See map
    "The hotel combines a superb, central location which is adjacent to the Shin-Kobe station and set within a mall, with wonderful, unobtrusive service an..."
    Jayanthi - June 15, 2018
    Excellent cleanliness
    8.6 rating for cleanliness
    Exceptional reputation
    Recommended by 86% of guests
    • 140 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Hot tub

    • Sauna

    This property is in high demand!

    Booked 21 times

    Property ranking|Compared to 388 Kobe properties
    See all rankings
    Location score
    8.8/10
    Room comfort score
    8.4/10
    Room size
    25 sqm.
    Cleanliness score
    8.6/10
    Better than
    93
    %
    of Kobe properties
    Better than
    92
    %
    of Kobe properties
    Bigger than
    85
    %
    of Kobe properties
    Better than
    82
    %
    of Kobe properties
    Value for money7.9
    Distance to city center1. Km
    Location rating8.8
    Nearest airportKobe Airport (UKB)
    Distance to airport8.2 km

    Rooms available at ANA Crowne Plaza Kobe

    8.4
    Excellent
    Room comfort & quality
    Club Double Room - Non-Smoking
    Club Double Room - Non-Smoking
    ...
    • Room size: 22 m²/237 ft²
    • Shower and bathtub
    • 1 queen bed
    Enter dates to see prices
    Club Floor Room Selected at Check-in (No choice of bed preference) - Non-Smoking
    Club Floor Room Selected at Check-in (No choice of bed preference) - Non-Smoking
    ...
    • Room size: 22 m²/237 ft²
    • Shower and bathtub
    • 2 single beds or 1 double b...
    Enter dates to see prices
    2 Single Beds Superior City View Non-Smoking
    2 Single Beds Superior City View Non-Smoking
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    1 King Bed Superior City View Non-Smoking
    1 King Bed Superior City View Non-Smoking
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    2 Single Beds Club Floor Superior Non-Smoking
    2 Single Beds Club Floor Superior Non-Smoking
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Deluxe Twin Room - Non-Smoking
    Deluxe Twin Room - Non-Smoking
    ...
    • Room size: 40 m²/431 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    1 Queen Bed Club Floor Non-Smoking
    1 Queen Bed Club Floor Non-Smoking
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    1 Single Standard Smoking
    1 Single Standard Smoking
    ...
    • Room size: 25 m²/269 ft²
    • Shower and bathtub
    • 1 single bed
    Enter dates to see prices
    2 Single Beds Standard City View Non-Smoking
    2 Single Beds Standard City View Non-Smoking
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Standard
    Standard
    ...
    • Room size: 25 m²/269 ft²
    • Separate shower/bathtub
    • 2 single beds or 1 double b...
    Enter dates to see prices

    What people love about ANA Crowne Plaza Kobe

    • 9.6
      Exceptional

      "The cable car outside the hotel to the top of the mountain is awesome."

      David

      |

      December 7, 2017

    • 9.6
      Exceptional
      Breakfast

      "The best cup of coffee in Japan, and a great breakfast."

      David

      |

      December 7, 2017

    • 8.0
      Very good
      Spaciousness

      "hotel is good and room size ok for Japanese level."

      Charles

      |

      September 23, 2016

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    More about ANA Crowne Plaza Kobe

    More about ANA Crowne Plaza Kobe

    5.6
    Review score

    "Beautiful view and lobby, comfortable beds and club lounge (..."

    Jennifer

    |

    August 28, 2017

    An overview

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    What they offer

    9.6
    Exceptional

    "Here, you enjoy the peaceful environment and next to the hot..."

    Edith

    |

    March 19, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Restaurants on site

    カジュアルダイニング 【ザ・テラス】
    Cuisine:European, Japanese
    Menu:Buffet, A-la-carte
    レストラン&バー 【Level 36】
    Cuisine:Italian
    Menu:Buffet
    中国レストラン 【蘇州】
    Cuisine:Chinese
    Menu:Buffet
    鉄板焼 【北野】
    Cuisine:Steakhouse
    Menu:Buffet
    京料理 【たん熊 北店】
    Cuisine:Japanese
    Menu:Buffet
    寿司割烹 【尽】
    Cuisine:Sushi
    Menu:Buffet
    日本料理 【神戸 なだ万】
    Cuisine:Japanese
    Menu:Buffet
    メインバー 【ザ・バー】
    Menu:Buffet
    ティーラウンジ 【ザ・ラウンジ】
    Menu:Buffet
    ルームサービス
    Cuisine:European, Japanese
    Menu:Buffet
    Show more

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

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    Reviews of ANA Crowne Plaza Kobe from real guests

    Overall rating
    8.1
    Excellent
    From 2996 reviews
    Provided by verified guests of
    Agoda Reviews (361)Booking.com Reviews (1845)
    Rating via Agoda8.3
    /
    10
    Cleanliness8.6
    Facilities8.1
    Location8.8
    Room comfort and quality8.4
    Service8.5
    Value for money7.9
    High score for Kobe
    Rating
    9+ Exceptional (73)
    8-9 Excellent (50)
    7-8 Very Good (56)
    6-7 Good (16)
    <6 Below Expectation (24)
    Time of the year
    Mar - May (59)
    Jun - Aug (57)
    Sep - Nov (63)
    Dec - Feb (40)
    All guests (361)
    All room types
    All languages

    Show reviews that mention 

    Showing 219 verified guest comments
    12345
    9.6
    Exceptional
    Edith from Hong Kong
    Couple
    1 Double Bed Nonsmoking
    Stayed 2 nights in December, 2017

    Excellent services”

    We arrived there around 12:00 (noon) and we're allowed to check in and go to the hotel room immediately. It's the first time in Japan. After a long journey, could get a rest after lunch. We'll stay here again if we visit Kobe in the future. The hotel is just one station from Sannomiya Station where you can find a lot restaurants and shops. Here, you enjoy the peaceful environment and next to the hotel is cable car to the Herb Garden.

    Reviewed March 19, 2018
    8.0
    Excellent
    Charles from New Zealand
    Solo traveler
    1 Queen Bed Club Floor Non-Smoking
    Stayed 2 nights in September, 2016

    Great hotel overall. Don't like when facilities cost extra to use. But location great for train ”

    Staff in club area were either great or what I would class verging on rudeness. May of been a bad night but was very noticeable. Otherwise hotel is good and room size ok for Japanese level. Would probably look elsewhere next time in Kobe

    Reviewed September 23, 2016
    8.3
    Excellent
    CURLY from Hong Kong
    Couple
    1 Double Bed Nonsmoking
    Stayed 1 night in February, 2013

    Great location”

    Great hotel, great location , great value

    Good price for stay in ANA Crowne Plaza Kobe, quality hotel, service is good and helpful. Room is big and clean with a wonderful view, subway is right down the hotel, very good location .staffs is very friendly and helpful.i will suggest this hotel for everyone.I must come back this hotel soon.

    Reviewed March 26, 2013
    8.3
    Excellent
    Kamarul from Singapore
    Business traveler
    Stayed 2 nights in November, 2012

    Well placed hotel with beautiful surroundings. ”

    The Shinkansen station is just next door and connected with a sheltered walkway with the hotel. Main bus station to airport and other areas is only 5 minutes by taxi.

    I booked for 2 nights at this hotel but stayed for two days and one night only. I did not notice much of the facilities in the hotels s I was on a business trip. Arriving late at night on the first day and departing late at night on the 2nd day, therefore did not even stay for the 2nd night. The hotel is spacious clean and well positioned for a quick turnaround trip.

    Reviewed December 03, 2012
    10.0
    Exceptional
    JAMES from United Kingdom
    Couple
    Stayed 1 night in April, 2012

    Great location with awesome view”

    Above bullet train station, great view

    this hotel is very convenient for access to the bullet train. it is a high rise tower with great views across kobe, particularly at night. it is a 15 min walk into sannomiya where you can find shops and bars/restaurants or a 5 min walk to the ijinkan tourist area. our room was fantastic...really enjoyed staying here!

    Reviewed May 01, 2012
    10.0
    Exceptional
    Raja from Indonesia
    Couple
    Stayed 4 nights in August, 2009

    My Honeymoon trip to Kobe”

    Very Nice hotel, Big lobby, Spacious room, PC in every room connected to 24 hour internet, shopping arcade and restaurants available, They had Wendy's Burger and I love the burgers, located rite opposite of Shinkasen train station. Subway Station beneath the hotel, Close to Shinyoman shopping area.
    No comment

    Me and my wife were traveling together. We had two big luggage with us. We were so happy to find the Hotel rite opposite the Shinkasen station after arriving from Tokyo. Rooms were nice and no smell. I was able to check my mail without taking out my Laptop because they had a PC in the room. You can either walk the nearest shopping area (Shinomya) or its only one stop if you take the subway from the Hotel. Overall its definitely worth the price I paid.

    Reviewed September 02, 2009
    10.0
    Exceptional
    Tara from United States
    Couple
    1 Double Bed Nonsmoking
    Stayed 1 night in February, 2019

    Close to Shin-Kobe station, professional and kind staff”

    The ANA Crowne Plaza is on the 4th floor of a building that's basically part of Shin-Kobe station (the station that the shinkansen comes in from Osaka and other areas). Super super convenient. The room was a great price and had a really comfortable bed, a gorgeous view of the city, and a clean mostly-Western style bathroom with full amenities provided. There was even a mini-bar in the fridge and I must admit I indulged in a late night Coke. Even though the restaurants attached to the hotel were closed by the time we got in, room service was about as expected and had a mix of Japanese and American-style foods to choose from. The room service staff spoke English, as well as the check-in staff. There was no problem checking bags in earlier that day and receiving them later when we checked in more properly. Great price, high recommendation, super convenient location.

    Reviewed February 21, 2019
    6.0
    YIU from Hong Kong
    Family with teens
    2 Single Beds Superior City View Non-Smoking
    Stayed 2 nights in February, 2019

    Very bad air conditioning in the room. Window cannot open and just like in a spa room.”

    until we ask in the next day (after the first hot sleep night), the staff told us it cannot change. But the emergency window could be open to get some fresh air. So we immediately ask.the favor to open the window. It help a little..

    Reviewed February 10, 2019
    6.4
    Good
    Abdullah from Saudi Arabia
    Business traveler
    Standard
    Stayed 4 nights in June, 2019

    Excellent ”

    Great service

    Reviewed July 01, 2019
    9.6
    Exceptional
    Edlina from Indonesia
    Solo traveler
    Business Room
    Stayed 1 night in January, 2019

    Exceptional”

    i love the hotel location, perfectly near the Nunobiki falls, Herb garden and Ijinkan Kitano area, made my short trip in Kobe fantastic.

    Reviewed February 03, 2019
    8.8
    Excellent
    Wee from Singapore
    Business traveler
    Standard
    Stayed 1 night in June, 2018

    Excellent”

    great location.

    Reviewed October 05, 2018
    8.8
    Excellent
    Jayanthi from India
    Business traveler
    Stayed 4 nights in June, 2018

    Great place to stay!”

    We recently stayed at the ANA Crowne Plaza Kobe while attending a conference. The hotel combines a superb, central location which is adjacent to the Shin-Kobe station and set within a mall, with wonderful, unobtrusive service and charm! The front office and house-keeping staff members were very helpful and went out on a limb to make our stay very comfortable and memorable. The rooms on the high rise floors make for an excellent and mesmerizing view during the day and at night. Highly recommended!

    Reviewed June 15, 2018
    9.6
    Exceptional
    David from United States
    Family with teens
    Standard
    Stayed 3 nights in December, 2017

    Perfect place to stay.”

    Great place to stay. The cable car outside the hotel to the top of the mountain is awesome. The main road going past the hotel, toward the bay, has a wonderful cafe about 3 blocks from the hotel on the southwest corner of the intersection. The best cup of coffee in Japan, and a great breakfast. No markings to tell a tourist it's a cafe. Just a door with an occasionaly local walking in or out.

    Reviewed December 07, 2017
    7.2
    Very good
    Astri from Indonesia
    Couple
    1 Double Bed Nonsmoking
    Stayed 2 nights in March, 2017

    No AirCon, only heater”

    We were there by the end of winter (Mar 2017) and it was still too warm for us to sleep without any AC (we are from Western Australia). To our surprise, the room didn't have any AC! When we talked to the staff, they provided us with a tiny fan and let the fire exit door open for a breeze... The location is perfect for us since it is walking distance to Kobe Station & we had bullet train pass.

    Reviewed September 20, 2017
    10.0
    Exceptional
    HOU from Portugal
    Solo traveler
    2 Single Beds Standard City View Non-Smoking
    Stayed 3 nights in November, 2014

    Thank you ANA Crowne Plaza Hotel Kobe”

    Breakfast, location, hospitality

    I went there for Kobe Marathon 2014. This hotel is my best support to my completion of the game! Amazing service with clean and comfortable bed. It is the best hotel I have stayed in Kansai area! Highly recommended.

    Reviewed November 27, 2014
    9.0
    Exceptional
    Chi from Hong Kong
    Family with teens
    Standard
    Stayed 1 night in August, 2014

    Stunning view, comfortable bed and excellenservice”

    Staff, location and THE BED!

    Staff - very good English for Japan. Those who couldn't speak very good english tried try hard to help out. We were particularly impressed by porter Yusuke's service. We were given a smoking room which we found smelled strong. He tried to help us find another room and while we were waiting he made sure we were comfortable and gave us wifi password to make sure we were not bored. In the end we still ended up with a smoking room but he offered us a ionizer to remove be ciagarett smell.

    Reviewed August 24, 2014
    10.0
    Exceptional
    Cathy from United Kingdom
    Family with teens
    1 Double Bed Nonsmoking
    Stayed 5 nights in February, 2014

    A comfortable and enjoyable stay ”

    Comfortable rooms, friendly and efficient staff, wonderful breakfast buffet.

    We chose the ANA Crowne Plaza on the recommendation of friends, and were very pleased that we did. Our rooms were very comfortable and well-equipped. Get a city view room if you can, as the view is spectacular at night. The breakfast buffet was a daily treat, with a huge variety of good food, including "full English" as well as Japanese dishes and tasty pastries. The hotel has several different restaurants, though we only tried The Terrace (where the breakfast buffet is served) as we were mostly eating elsewhere. The hotel is very close to excellent public transport, which made touring easy. We would recommend it highly.

    Reviewed February 27, 2014
    8.7
    Excellent
    Brennan from United States
    Family with young children
    2 Single Beds Superior City View Non-Smoking
    Stayed 2 nights in September, 2013

    Ideal spot for seeing the city”

    room size, location, cleanliness

    We have three small kids, and this fit us perfectly. Opt for breakfast as there aren't many options nearby, and breakfast buffet is good. Right outside the hotel is the rope way up the mountain to the herb garden as well as the Shin Kobe station. In the city without being overtaken by if. Hogg recommend.

    Reviewed October 01, 2013
    8.3
    Excellent
    Eve from Estonia
    Business traveler
    Stayed 1 night in July, 2012

    great location ”

    selling points

    great location when you arrive by shinkansen or leave by shinkansen. nice view. the minus is that if you use ipad, you cant get connection from your room. the rooter that i got didnt unfortunately work in my room.

    Reviewed July 30, 2012
    8.7
    Excellent
    Amelita from United States
    Couple
    Stayed 2 nights in May, 2012

    Mountain view with smiles”

    Early check in, beautiful location, comfortable room

    we arrived early and were allowed to have a room with a view of beautiful mountains and the city. the hotel is up a hill just a short taxi ride from the sannomiya station. when we left we took the one stop subway ride back to sannomiya which left from the station at the basement of the hotel. the hotel itself is above a shopping center with nice shops and a super market. elevators go to the basement so you do not have to walk up the hill. while it is true that the furniture was not brand new it was well maintained, the room was clean, the bed very comfortable. the refrigerator (mini bar) was convenient and the water kettle appreciated. the bathroom was immaculate and supplied with amenities. good value for japan.

    Reviewed May 13, 2012
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    ANA Crowne Plaza Kobe
    |Excellent 8.3
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    • Excellent location
    • Kobe Kitano Museum
    • Shin Kobe Station is within 0.14 km