8.3

Excellent
/10
(2,137 reviews)See what guests said
Highly rated by guests – 83% would recommend
Highly rated by guests – 83% would recommend
Housekeeping6
View4
Breakfast1
See map

8.8

Excellent

Location rating score

Excellent location - 30 meters from city center
Parking
Available
Popular landmarks
Kobe Nunobiki Herb Gardens 180 m
Kobe Kitano Museum (Ijinkan-gai) 580 m
Ikuta Shrine 1.2 km
Sannomiya Center Gai Shopping Street 1.4 km
Kobe Oji Zoo 1.9 km
Chinatown (Nankinmachi) 2.0 km
Kobe Port Tower 2.6 km
Meriken Park 2.6 km
Kobe Harborland 3.3 km
Kobe Animal Kingdom 6.1 km
Nearby landmarks
Shin Kobe Station 120 m
Shinkobe Station Visitor Center 160 m
Shin-Kobe Ropeway 170 m
Kobe Nunobiki Herb Gardens 180 m
Kobe Nunobiki Ropeway 180 m
Takenaka Carpentry Tools Museum 240 m
Nunobiki Medagi Waterfall 340 m
Monkey Kazura Bridge 440 m
Nunobiki Tsutsumidagi Waterfall 440 m
Kitano Foreigner's Club 440 m
ANA Crowne Plaza Kobe

"I will definetly stay here again and I will also recommend this hotel to anybody."

ADAGBON - January 5, 2019
1 King Bed Superior City View Non-Smoking - Room plan ANA Crowne Plaza Kobe
Lobby ANA Crowne Plaza Kobe
Lobby ANA Crowne Plaza Kobe
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Free Wi-Fi

ANA Crowne Plaza Kobe

1-Chome Kitano-Cho, Chuo-Ku, Kobe-shi, Kobe, Kobe, Japan, 650-0002 - See map
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
Workout and Leisure
Fitness center
Swimming pool [indoor]
  • 130 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

  • Sauna

Your dates are popular among travelersUsers are booking a place in Kobe every 3 minutes on Agoda.com
Value for money7.9
Distance to city center1. Km
Location rating8.8
Nearest airportKobe Airport (UKB)
Distance to airport8.2 km

Rooms available at ANA Crowne Plaza Kobe

Excellent
Room comfort & quality
8.4
Standard
...
  • Room size: 22 m²/237 ft²
  • Shower and bathtub
  • 2 single beds or 1 double b...
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2 Single Beds Club Floor Superior Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 single beds
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2 Single Beds Non-smoking
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
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1 King Bed Superior City View Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
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1 Queen Bed Club Floor Non-Smoking
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 queen bed
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1 Double Bed Nonsmoking
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 queen bed
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2 Single Beds 2 Persons Non-Smoking
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 single beds
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Deluxe
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 2 single beds or 1 double b...
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Business Room
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 1 single bed
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1 Single Standard Smoking
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 1 single bed
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Frequently asked questions

What time is check-in and check-out at ANA Crowne Plaza Kobe?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to ANA Crowne Plaza Kobe?

For those who wish to drive their own cars, ANA Crowne Plaza Kobe has a car park right on site for maximum convenience. Parking is available for a fee of 1500 JPY per day. If you're looking for an easy way to get around Kobe with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at ANA Crowne Plaza Kobe?

Start your mornings right, with the continental and buffet breakfast options offered at ANA Crowne Plaza Kobe. Adults can enjoy breakfast offered with an additional charge of 2000 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at ANA Crowne Plaza Kobe?

ANA Crowne Plaza Kobe features on-site restaurants for your dining convenience.

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Explore the neighborhood

What people love about ANA Crowne Plaza Kobe

  • 10.0

    Exceptional

    "Very convenient and very hassle free!"

    Cristina

    |

    January 7, 2020

  • 8.4

    Excellent

    "Would highly recommend this hotel."

    Jasmin

    |

    October 3, 2019

  • 10.0

    Exceptional

    "I just find this hotel amazing!"

    Cristina

    |

    January 7, 2020

Property ranking|Compared to 440 Kobe properties
See all rankings
Location score
8.8/10
Cheapest price score
Cleanliness score
8.6/10
Room comfort score
8.4/10
Better than
87
%
of Kobe properties
Better than
86
%
of Kobe properties
Better than
85
%
of Kobe properties
Better than
84
%
of Kobe properties
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Overall rating:

8.3

Excellent
2,137 reviews
Cleanliness
8.6
Facilities
8.1
Location
8.8
Read all reviews >
What travelers say they love:
Great price, high recommendation, super convenient location.
Tara from United States
Couple
More about ANA Crowne Plaza Kobe

More about ANA Crowne Plaza Kobe

Directly connected to Shin-Kobe Shinkansen Station, ANA Crowne Plaza offers 8 dining options with views of Kobe City and Rokko Mountain. It has an indoor pool, a fitness centre and a hot tub. Free Wi-Fi is provided throughout the property. The air-conditioned rooms at ANA Crowne Plaza Kobe feature a crisp modern style with bright whites and dark contrasts. A fridge, a minibar and a flat-screen satellite TV come with the room. Guests can relax at the sauna, pamper themselves at the hotel’s Angsana Spa or have their hair done at the barber/beauty salon (charges apply). ANA Crowne also offers a gift shop, car rental services and airport shuttle. ANA Crowne Plaza Kobe is just 1 subway stop from Sannomiya Railway Terminal, at the heart of Kobe's exciting downtown area. Kobe Airport is 8 km away. To Kyoto it takes 30 minutes by Shinkansen train, and to Osaka only 15 minutes.

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Most talked about facilities

Housekeeping

12 mentions

Breakfast

8 mentions

View

5 mentions

Food & Dining

2 mentions

What they offer

9.2

Exceptional
Cleanliness

"The hotel and the room itself was very clean."

marlone

|

April 5, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

カジュアルダイニング 【ザ・テラス】
Cuisine:European, Japanese
Menu:Buffet, A-la-carte
レストラン&バー 【Level 36】
Cuisine:Italian
Menu:Buffet
中国レストラン 【蘇州】
Cuisine:Chinese
Menu:Buffet
鉄板焼 【北野】
Cuisine:Steakhouse
Menu:Buffet
京料理 【たん熊 北店】
Cuisine:Japanese
Menu:Buffet
寿司割烹 【尽】
Cuisine:Sushi
Menu:Buffet
日本料理 【神戸 なだ万】
Cuisine:Japanese
Menu:Buffet
メインバー 【ザ・バー】
Menu:Buffet
ティーラウンジ 【ザ・ラウンジ】
Menu:Buffet
ルームサービス
Cuisine:European, Japanese
Menu:Buffet
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of ANA Crowne Plaza Kobe from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.6
Facilities8.1
Location8.8
Room comfort and quality8.4
Service8.5
Value for money7.9
High score for Kobe
Rating
9+ Exceptional (80)
8-9 Excellent (52)
7-8 Very Good (57)
6-7 Good (18)
<6 Below Expectation (26)
Time of the year
Mar - May (62)
Jun - Aug (60)
Sep - Nov (67)
Dec - Feb (44)
Don't miss out!Users are booking a place in Kobe every 3 minutes on Agoda.com
All guests (436)
All room types
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Show reviews that mention 

Showing 233 verified guest comments
12345
9.6
Exceptional
Edith from Hong Kong SAR, China
Couple
1 Double Bed Nonsmoking
Stayed 2 nights in December 2017

Excellent services”

We arrived there around 12:00 (noon) and we're allowed to check in and go to the hotel room immediately. It's the first time in Japan. After a long journey, could get a rest after lunch. We'll stay here again if we visit Kobe in the future. The hotel is just one station from Sannomiya Station where you can find a lot restaurants and shops. Here, you enjoy the peaceful environment and next to the hotel is cable car to the Herb Garden.

Reviewed March 19, 2018

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8.0
Excellent
Charles from New Zealand
Solo traveler
1 Queen Bed Club Floor Non-Smoking
Stayed 2 nights in September 2016

Great hotel overall. Don't like when facilities cost extra to use. But location great for train ”

Staff in club area were either great or what I would class verging on rudeness. May of been a bad night but was very noticeable. Otherwise hotel is good and room size ok for Japanese level. Would probably look elsewhere next time in Kobe

Reviewed September 23, 2016

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8.3
Excellent
CURLY from Hong Kong SAR, China
Couple
1 Double Bed Nonsmoking
Stayed 1 night in February 2013

Great location”

Great hotel, great location , great value

Good price for stay in ANA Crowne Plaza Kobe, quality hotel, service is good and helpful. Room is big and clean with a wonderful view, subway is right down the hotel, very good location .staffs is very friendly and helpful.i will suggest this hotel for everyone.I must come back this hotel soon.

Reviewed March 26, 2013

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8.3
Excellent
Kamarul from Singapore
Business traveler
Stayed 2 nights in November 2012

Well placed hotel with beautiful surroundings. ”

The Shinkansen station is just next door and connected with a sheltered walkway with the hotel. Main bus station to airport and other areas is only 5 minutes by taxi.

I booked for 2 nights at this hotel but stayed for two days and one night only. I did not notice much of the facilities in the hotels s I was on a business trip. Arriving late at night on the first day and departing late at night on the 2nd day, therefore did not even stay for the 2nd night. The hotel is spacious clean and well positioned for a quick turnaround trip.

Reviewed December 03, 2012

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10.0
Exceptional
JAMES from United Kingdom
Couple
Stayed 1 night in April 2012

Great location with awesome view”

Above bullet train station, great view

this hotel is very convenient for access to the bullet train. it is a high rise tower with great views across kobe, particularly at night. it is a 15 min walk into sannomiya where you can find shops and bars/restaurants or a 5 min walk to the ijinkan tourist area. our room was fantastic...really enjoyed staying here!

Reviewed May 01, 2012

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10.0
Exceptional
Raja from Indonesia
Couple
Stayed 4 nights in August 2009

My Honeymoon trip to Kobe”

Very Nice hotel, Big lobby, Spacious room, PC in every room connected to 24 hour internet, shopping arcade and restaurants available, They had Wendy's Burger and I love the burgers, located rite opposite of Shinkasen train station. Subway Station beneath the hotel, Close to Shinyoman shopping area.
No comment

Me and my wife were traveling together. We had two big luggage with us. We were so happy to find the Hotel rite opposite the Shinkasen station after arriving from Tokyo. Rooms were nice and no smell. I was able to check my mail without taking out my Laptop because they had a PC in the room. You can either walk the nearest shopping area (Shinomya) or its only one stop if you take the subway from the Hotel. Overall its definitely worth the price I paid.

Reviewed September 02, 2009

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10.0
Exceptional
Tara from United States
Couple
1 Double Bed Nonsmoking
Stayed 1 night in February 2019

Close to Shin-Kobe station, professional and kind staff”

The ANA Crowne Plaza is on the 4th floor of a building that's basically part of Shin-Kobe station (the station that the shinkansen comes in from Osaka and other areas). Super super convenient. The room was a great price and had a really comfortable bed, a gorgeous view of the city, and a clean mostly-Western style bathroom with full amenities provided. There was even a mini-bar in the fridge and I must admit I indulged in a late night Coke. Even though the restaurants attached to the hotel were closed by the time we got in, room service was about as expected and had a mix of Japanese and American-style foods to choose from. The room service staff spoke English, as well as the check-in staff. There was no problem checking bags in earlier that day and receiving them later when we checked in more properly. Great price, high recommendation, super convenient location.

Reviewed February 21, 2019

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6.0
YIU from Hong Kong SAR, China
Family with teens
2 Single Beds Non-smoking
Stayed 2 nights in February 2019

Very bad air conditioning in the room. Window cannot open and just like in a spa room.”

until we ask in the next day (after the first hot sleep night), the staff told us it cannot change. But the emergency window could be open to get some fresh air. So we immediately ask.the favor to open the window. It help a little..

Reviewed February 10, 2019

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6.4
Good
Abdullah from Saudi Arabia
Business traveler
Standard
Stayed 4 nights in June 2019

Excellent ”

Great service

Reviewed July 01, 2019

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9.6
Exceptional
Edlina from Indonesia
Solo traveler
Business Room
Stayed 1 night in January 2019

Exceptional”

i love the hotel location, perfectly near the Nunobiki falls, Herb garden and Ijinkan Kitano area, made my short trip in Kobe fantastic.

Reviewed February 03, 2019

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8.8
Excellent
Wee from Singapore
Business traveler
Standard
Stayed 1 night in June 2018

Excellent”

great location.

Reviewed October 05, 2018

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8.8
Excellent
Jayanthi from India
Business traveler
Stayed 4 nights in June 2018

Great place to stay!”

We recently stayed at the ANA Crowne Plaza Kobe while attending a conference. The hotel combines a superb, central location which is adjacent to the Shin-Kobe station and set within a mall, with wonderful, unobtrusive service and charm! The front office and house-keeping staff members were very helpful and went out on a limb to make our stay very comfortable and memorable. The rooms on the high rise floors make for an excellent and mesmerizing view during the day and at night. Highly recommended!

Reviewed June 15, 2018

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9.6
Exceptional
David from United States
Family with teens
Standard
Stayed 3 nights in December 2017

Perfect place to stay.”

Great place to stay. The cable car outside the hotel to the top of the mountain is awesome. The main road going past the hotel, toward the bay, has a wonderful cafe about 3 blocks from the hotel on the southwest corner of the intersection. The best cup of coffee in Japan, and a great breakfast. No markings to tell a tourist it's a cafe. Just a door with an occasionaly local walking in or out.

Reviewed December 07, 2017

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7.2
Very good
Astri from Indonesia
Couple
1 Double Bed Nonsmoking
Stayed 2 nights in March 2017

No AirCon, only heater”

We were there by the end of winter (Mar 2017) and it was still too warm for us to sleep without any AC (we are from Western Australia). To our surprise, the room didn't have any AC! When we talked to the staff, they provided us with a tiny fan and let the fire exit door open for a breeze... The location is perfect for us since it is walking distance to Kobe Station & we had bullet train pass.

Reviewed September 20, 2017

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10.0
Exceptional
HOU from Portugal
Solo traveler
2 Single Beds 2 Persons Non-Smoking
Stayed 3 nights in November 2014

Thank you ANA Crowne Plaza Hotel Kobe”

Breakfast, location, hospitality

I went there for Kobe Marathon 2014. This hotel is my best support to my completion of the game! Amazing service with clean and comfortable bed. It is the best hotel I have stayed in Kansai area! Highly recommended.

Reviewed November 27, 2014

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9.0
Exceptional
Chi from Hong Kong SAR, China
Family with teens
Standard
Stayed 1 night in August 2014

Stunning view, comfortable bed and excellenservice”

Staff, location and THE BED!

Staff - very good English for Japan. Those who couldn't speak very good english tried try hard to help out. We were particularly impressed by porter Yusuke's service. We were given a smoking room which we found smelled strong. He tried to help us find another room and while we were waiting he made sure we were comfortable and gave us wifi password to make sure we were not bored. In the end we still ended up with a smoking room but he offered us a ionizer to remove be ciagarett smell.

Reviewed August 24, 2014

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10.0
Exceptional
Cathy from United Kingdom
Family with teens
1 Double Bed Nonsmoking
Stayed 5 nights in February 2014

A comfortable and enjoyable stay ”

Comfortable rooms, friendly and efficient staff, wonderful breakfast buffet.

We chose the ANA Crowne Plaza on the recommendation of friends, and were very pleased that we did. Our rooms were very comfortable and well-equipped. Get a city view room if you can, as the view is spectacular at night. The breakfast buffet was a daily treat, with a huge variety of good food, including "full English" as well as Japanese dishes and tasty pastries. The hotel has several different restaurants, though we only tried The Terrace (where the breakfast buffet is served) as we were mostly eating elsewhere. The hotel is very close to excellent public transport, which made touring easy. We would recommend it highly.

Reviewed February 27, 2014

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8.7
Excellent
Brennan from United States
Family with young children
2 Single Beds Non-smoking
Stayed 2 nights in September 2013

Ideal spot for seeing the city”

room size, location, cleanliness

We have three small kids, and this fit us perfectly. Opt for breakfast as there aren't many options nearby, and breakfast buffet is good. Right outside the hotel is the rope way up the mountain to the herb garden as well as the Shin Kobe station. In the city without being overtaken by if. Hogg recommend.

Reviewed October 01, 2013

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8.3
Excellent
Eve from Estonia
Business traveler
Stayed 1 night in July 2012

great location ”

selling points

great location when you arrive by shinkansen or leave by shinkansen. nice view. the minus is that if you use ipad, you cant get connection from your room. the rooter that i got didnt unfortunately work in my room.

Reviewed July 30, 2012

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8.7
Excellent
Amelita from United States
Couple
Stayed 2 nights in May 2012

Mountain view with smiles”

Early check in, beautiful location, comfortable room

we arrived early and were allowed to have a room with a view of beautiful mountains and the city. the hotel is up a hill just a short taxi ride from the sannomiya station. when we left we took the one stop subway ride back to sannomiya which left from the station at the basement of the hotel. the hotel itself is above a shopping center with nice shops and a super market. elevators go to the basement so you do not have to walk up the hill. while it is true that the furniture was not brand new it was well maintained, the room was clean, the bed very comfortable. the refrigerator (mini bar) was convenient and the water kettle appreciated. the bathroom was immaculate and supplied with amenities. good value for japan.

Reviewed May 13, 2012

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