ANA Crowne Plaza Kumamoto New Sky
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 ANA Crowne Plaza Kumamoto New Sky
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8.3
Excellent
/10
(417 reviews)See what guests said
See map
7.6
Very good
Location rating score
Very good location - 30 meters from city center
Parking
Available
  • Joman-ji Temple180 m
  • Gionbashi Tram Station220 m
  • Shogaku-ji Temple270 m
  • Akebono Dai 2 Clinic320 m
  • Gofukumachi Tram Station330 m
  • Murata Surgical Gastroenterologist Proctology Clinic330 m
  • Kawaramachi Shopping Street370 m
  • Myojo-ji Temple370 m
  • Enshu-ji Temple370 m
  • Kawaramachi Tram Station450 m
  • Free Wi-Fi

    ANA Crowne Plaza Kumamoto New Sky

    2 Higashi Amidajicho, Kumamoto, Kumamoto, Japan, 860-8575 - See map
    "The Hotel is very near to Tram number 4 which nearly the famous shopping center, take the Tram only 4 station you will arrived."
    Chet - April 21, 2018
    Exceptional reputation
    Recommended by 95% of guests
    Excellent service
    8.9 rating for service
    • 240 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Daily housekeeping

    • Room service [24-hour]

    Property ranking|Compared to 226 Kumamoto properties
    See all rankings
    Service score
    8.9/10
    Cleanliness score
    8.8/10
    Room comfort score
    8.4/10
    Room size
    26 sqm.
    Better than
    95
    %
    of Kumamoto properties
    Better than
    95
    %
    of Kumamoto properties
    Better than
    95
    %
    of Kumamoto properties
    Bigger than
    94
    %
    of Kumamoto properties
    Value for money8.4
    Distance to city center3 km
    Location rating7.6
    Nearest airportKumamoto Airport (KMJ)
    Distance to airport15.8 km

    Rooms available at ANA Crowne Plaza Kumamoto New Sky

    8.4
    Excellent
    Room comfort & quality
    2 Singles Beds Executive Non-Smoking
    2 Singles Beds Executive Non-Smoking
    ...
    • Room size: 27 m²/291 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    2 Single Beds Standard Non-Smoking
    2 Single Beds Standard Non-Smoking
    ...
    • Room size: 27 m²/291 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    2 Singless Standard Smoking
    2 Singless Standard Smoking
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Twin Suite - Non-Smoking
    Twin Suite - Non-Smoking
    ...
    • Room size: 50 m²/538 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Double Room with Small Double Bed - Non-Smoking
    Double Room with Small Double Bed - Non-Smoking
    ...
    • Room size: 22 m²/237 ft²
    • Separate shower/bathtub
    • 1 single bed
    Enter dates to see prices
    Twin Executive
    Twin Executive
    ...
    • Room size: 27 m²/291 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Standard Room Selected at Check-In
    Standard Room Selected at Check-In
    ...
    • Room size: 22 m²/237 ft²
    • Separate shower/bathtub
    • 1 double bed or 2 single be...
    Enter dates to see prices
    Deluxe Room Selected at Check-In
    Deluxe Room Selected at Check-In
    ...
    • Room size: 27 m²/291 ft²
    • Separate shower/bathtub
    • 1 queen bed or 2 single bed...
    Enter dates to see prices
    Deluxe
    Deluxe
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    Enter dates to see prices
    1 King Leisure Non-Smoking
    1 King Leisure Non-Smoking
    ...
    • Room size: 27 m²/291 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices

    What people love about ANA Crowne Plaza Kumamoto New Sky

    • 10.0
      Exceptional
      Cleanliness

      "The room is nice and clean."

      Chet

      |

      April 21, 2018

    • 10.0
      Exceptional

      "I recommend this Hotel."

      Chet

      |

      April 21, 2018

    • 8.8
      Excellent
      Breakfast

      "Great breakfast buffet"

      CHENG

      |

      January 6, 2018

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    More about ANA Crowne Plaza Kumamoto New Sky

    More about ANA Crowne Plaza Kumamoto New Sky

    8.8
    Excellent

    "The hotel staff are very helpful."

    Yuen M.

    |

    October 30, 2017

    An overview

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    What they offer

    10.0
    Exceptional
    Cleanliness

    "Good hotel room is big clean."

    Yu

    |

    July 7, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    American
    Continental

    Restaurants on site

    Sun Cielo
    Cuisine:Chinese, French, Italian
    Menu:Buffet, A-la-carte
    Kourin
    Cuisine:Japanese
    Menu:Buffet

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of ANA Crowne Plaza Kumamoto New Sky from real guests

    Overall rating
    8.3
    Excellent
    From 1360 reviews
    Provided by verified guests of
    Agoda Reviews (417)Booking.com Reviews (692)
    Rating via Agoda8.3
    /
    10
    Cleanliness8.8
    Facilities8.2
    Location7.6
    Room comfort and quality8.4
    Service8.9
    Value for money8.4
    High score for Kumamoto
    Rating
    9+ Exceptional (64)
    8-9 Excellent (43)
    7-8 Very Good (70)
    6-7 Good (18)
    <6 Below Expectation (18)
    Time of the year
    Mar - May (45)
    Jun - Aug (62)
    Sep - Nov (48)
    Dec - Feb (58)
    All guests (417)
    All room types
    All languages

    Show reviews that mention 

    Showing 213 verified guest comments
    12345
    9.6
    Exceptional
    David from United States
    Couple
    1 King Leisure Non-Smoking
    Stayed 1 night in May, 2019

    Exceptional”

    Large room,clean ,comfortable bed,AC was weak,lunch was a good buy.1500 yen with buffet salad,desert,and drink bar. Dinner buffet was not worth it 4500 yen.If you included breakfast it was a good buy,if not 2500 yen was high. Staff was wonderful very helpful. It was a little expensive but it is an upscale hotel. Train station is near and if you drive,which we did, there is parking. In and out for 1000 yen for the day there. It is easy to drive to main things from there I would stay again

    Reviewed May 12, 2019
    8.0
    Excellent
    Chau from Hong Kong
    Family with teens
    Standard
    Stayed 1 night in July, 2019

    Value for money. ”

    Car park available

    Reviewed July 10, 2019
    9.6
    Exceptional
    Janice from Singapore
    Family with young children
    2 Single Beds Standard Non-Smoking
    Stayed 1 night in June, 2019

    great value for money”

    we were quickly attended and assisted upon arrival and my child was given a kid's amenities pack which delighted her very much. The room is very clean like a typical business hotel. the Simmons mattress is very comfortable and this hotel is very valued for money for such quality.

    Reviewed June 24, 2019

    Thank you for stay at ANA Crowne Plaza Hotel Kumamoto New Sky. and thank you for sharing your review with us. We truly glad to hear that you had a comfortable time during your stay. We hope to see you come back again if you have a opportunity. Sincerely, ANA Crowne Plaza Hotel Kumamoto New Sky

    Responded June 27, 2019
    ANA Crowne Plaza Kumamoto New Sky
    8.8
    Excellent
    Sebastian from Singapore
    Couple
    Standard Room Selected at Check-In
    Stayed 1 night in June, 2019

    Excellent”

    Very clean and comfortable hotel, near to a tram station where you can take a 10 minutes ride to the shopping area. Very friendly and helpful staff. Parking is available, though not free - 1000yen per day. Do remember to buy the parking coupon from the reception or you would have to pay the full price of the parking from the gantry.

    Reviewed June 19, 2019

    Thank you for stay at ANACrowne Plaza Hotel Kumamoto New Sky. and thank you for sharing your comment. We are glad to hear that you had a comfortable time during your stay. There is tram station near our hotel, so it's easy to visit sightseeing place better than car. We hope to see you come back again if you have opportunity. Sincerely, ANA Crowne Plaza Hotel Kumamoto New Sky

    Responded June 24, 2019
    ANA Crowne Plaza Kumamoto New Sky
    8.0
    Excellent
    cheung from Hong Kong
    Family with young children
    Standard Room Selected at Check-In
    Stayed 3 nights in September, 2018

    Nice staff, good breakfast and spacey room”

    Stay 3 nights in the hotel, cheap car parking 1000yen only for 3 nights, the room is big enough for my family of 4 plus 3 big luggages. Staffs are friendly and nice to my young kids. I will definitely choose the same hotel in next visit.

    Reviewed October 16, 2018
    6.0
    Lisa from Singapore
    Solo traveler
    2 Single Beds Standard Non-Smoking
    Stayed 2 nights in March, 2019

    Old hotel, well maintained. Lovely residential district near tram station and coin laundry shop.”

    Front desk staff have difficulty understanding English. When they did, requests were not always supported as agreed. Room, walkway and lifts were dated but kept clean. Lift doesn't have security feature so anyone can go to your floor. Breakfast has a decent spread.

    Reviewed March 21, 2019
    9.6
    Exceptional
    Chi from Hong Kong
    Couple
    2 Single Beds Standard Non-Smoking
    Stayed 2 nights in October, 2015

    Nice hotel in Kumamoto”

    Need to ride on local tram from JR station to this hotel, but the view is nice. Ride a few more tram stations, you'll get to the Kumamoto castle and the key shopping area. Spend some time to walk along the river downstairs is also a relaxing experience.

    Reviewed September 27, 2016
    9.7
    Exceptional
    Glenn from Singapore
    Couple
    1 King Leisure Non-Smoking
    Stayed 1 night in November, 2014

    Very Pleasant & Enjoyable Stay”

    Easy to locate, spacious rooms and good food

    We were on a self drive free & easy tour and this hotel was very easy to find. The very famous Kumamoto Castle is only 2km from the hotel and within walking distance. You can also drive and they have parking at the Kumamoto castle. The hotel staff was very friendly and quickly helped us check-in and provided us a list of the sites to see. Very good breakfast - lots of choices. We were also upgraded to a bigger room - because of tour group. Highly recommended!

    Reviewed November 25, 2014
    8.7
    Excellent
    Yuen from Hong Kong
    Couple
    Standard Twin Bed
    Stayed 2 nights in December, 2012

    Convenient with good service”

    Convenience, good service & room with good view/ rather spacious

    Convenience- there's a van to/from the JR station every 15 min, so it's good for travellers experiencing different places in the Kumamoto prefecture while staying comfortably in the same hotel. Besides it's only 2 minutes walk from the tram station towards the city centre Good service- On the day we depart, we almost missed the van and had to wait another 15 min. The hotel rushed to stop the van immediately and waved us goodbye till the van disappeared. Room with nice view and is rather spacious-Our room is having a nice view of the small river and the city.

    Reviewed January 02, 2013
    8.0
    Excellent
    Vallobh from Thailand
    Family with teens
    Standard Twin Bed
    Stayed 1 night in October, 2012

    Located in a nice and quiet area”

    Near Subway station

    The hotel is quite new. Room was clean and good soundproof. The subway station is only a short walk from the hotel. Going places were convenient even though the hotel is a bit far from the shopping areas

    Reviewed October 04, 2012
    8.3
    Excellent
    Tsang from Hong Kong
    Couple
    Deluxe Double Bed
    Stayed 1 night in December, 2011

    Excellent service, nice view”

    Excellent service, nice view

    The hotel is about 5 minutes drive from city centre and shopping area, with nice view overseeing the river and the city. Staff are very helpful and nice. Hotel room is big and stylish. Highly recommend for visitors who drive with this price.

    Reviewed December 29, 2011
    8.0
    Excellent
    Teong from Malaysia
    Family with teens
    Stayed 1 night in December, 2009

    Hotel with big room and great view”

    Room size is big. Friendly staffs. Multi story parking available and easy parking even for large size car. Free internet access.
    Hotel did not recognise my Agoda voucher at check in and needed about three days to sort things out. No shopping or restaurant within walking distance around the hotel area.

    My family and I enjoyed our three-day stay at this hotel where we made daily trips out of town. We had a bit of a problem at checking in because the front desk staff said the hotel does not have a contract with Agoda and insisted that I make payment to the hotel directly. I called and e-mailed Agoda. The hotel and Agoda finally sort the problem out two days later. The hotel rooms were well maintained and clean. The twin rooms that we had were quite big also. The front desk staffs speak some English. Parking charge for car at the hotel was 800 Yen per day. We will definately stay here again the next time we are in Kumamoto.

    Reviewed January 02, 2010
    3.6
    Chi from Hong Kong
    Solo traveler
    2 Single Beds Standard Non-Smoking
    Stayed 1 night in January, 2019

    The worst experience that I have ever had.”

    While we arrived, we have been told that the booking only available for living in one person even though we booked a room which indicated to(Twins Room) Actually no one will notice that booking a twins room can only living in one person if you don't notice the number. The strange policy which can easily make anyone feeling confused and while you noticed that you can only paid more or lose all the money of that booking as you cancel by no reasons. And here is the word from their manager, I asked them "do you feel strange that a single person to choose a twins room and is it possible for a single person to lie down on two beds? so half on this and and half on another bed?" , he said "yes, there are some clients to do this." OK Nothing to say. Genius manager. Finally, we can only paid 3000 more in order to living in two people, we can't cancel the order as we already paid for it, it just like the hotel was trying to loot a burning house and so we will never live in any hotel named ANA

    Reviewed January 21, 2019
    8.8
    Excellent
    Vincent from Canada
    Family with young children
    2 Singles Beds Executive Non-Smoking
    Stayed 2 nights in December, 2018

    Kumamon bear”

    Great river views from the hotel room. Great selection at breakfast buffet. I like the Kumamon bear placed at the restaurant.

    Reviewed May 21, 2019
    7.6
    Very good
    Chin from Hong Kong
    Couple
    Standard
    Stayed 2 nights in April, 2018

    overall good”

    ADV: good service, food are good DISADV: We arrive there late, there's no shuttle bus, it is just a little far away from JR station and city center.

    Reviewed April 07, 2019
    8.8
    Excellent
    Richard from United States
    Couple
    2 Single Beds Standard Non-Smoking
    Stayed 3 nights in January, 2019

    Generally good”

    All aspects were certainly quite satisfactory , foyer service very attentive and pleasant , excepting the room lacked sufficient air/ ventilation/ oxygen and interfered with sleep.

    Reviewed January 27, 2019
    10.0
    Exceptional
    Chet from Thailand
    Family with young children
    2 Single Beds Standard Non-Smoking
    Stayed 2 nights in April, 2018

    Exceptional”

    I recommend this Hotel. The Hotel is very near to Tram number 4 which nearly the famous shopping center, take the Tram only 4 station you will arrived. The room is nice and clean. There is souvenir for the kids, very cute accessories. View from the window so awesome, river of Kumamoto.

    Reviewed April 21, 2018
    8.4
    Excellent
    Wai from Hong Kong
    Family with young children
    2 Single Beds Standard Non-Smoking
    Stayed 2 nights in April, 2018

    Excellent”

    The staff was very friendly, helpful. There attitude is impressive. The hotel is located around 15 mins walk from JR Kumamoto station. The road from the hotel leading to the JR station is the main road and it is easy to follow. The room we lived in is spacious in Japanese standard. There was a nice car park which charged for 1000 yen per day for parking the car there. We think it was a reasonable price. If we have to pick up something to improve, I would say if laundry service was available, it would be even better.

    Reviewed April 11, 2018
    8.8
    Excellent
    Yuen from Hong Kong
    Couple
    Standard
    Stayed 1 night in August, 2017

    Very nice hotel in Kumamoto”

    The hotel staff are very helpful. The hotel provides good breakfast. The only drawback is that it's a bit far away from Kumomoto castle and the city centre but it's acceptable. I would rate it 4.5 out of 5 points.

    Reviewed October 30, 2017
    9.6
    Exceptional
    Mung from Hong Kong
    Family with young children
    Twin Room
    Stayed 1 night in September, 2017

    The service is great and the staff are very nice”

    My kids got an kid's packs when they entered the lobby and then the staff ask me to choose the gifts while we were staying in the kumamon themed room. The price of the room is a bit expensive but my kids were so happy with the room.

    Reviewed September 13, 2017
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    ANA Crowne Plaza Kumamoto New Sky
    |Excellent 8.3
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    Experiences on Agoda. Because your room is just the beginning.

    • Very good location
    • Kato Kiyomasa Statue
    • Gionbashi Tram Station is within 0.22 km