240 meters to public transportation
Free Wi-Fi in all rooms!
Room service [24-hour]
|Value for money||8.4|
|Distance to city center||3 km|
|Nearest airport||Kumamoto Airport (KMJ)|
|Distance to airport||15.8 km|
"The room is nice and clean."
April 21, 2018
"I recommend this Hotel."
April 21, 2018
"Great breakfast buffet"
January 6, 2018
"The hotel staff are very helpful."
October 30, 2017
This is a chic and stylish accommodation suitable for business and leisure trips or tourists stopping over to explore the area. Choose from two different food and beverage outlets and enjoy local cuisine throughout the day. The nearest train station, JR Kumamoto Station, is roughly one mile away, making navigating through the city a simple task. Suizeji Park and Kumamoto Castle are both located very close to the hotel. After a long day of exploration and roaming around the city, relax with a few beverages from the hotel's cocktail bar. The parking facilities, beauty salon, and room services all contribute to an enjoyable stay at the ANA Crowne Plaza Kumamoto New Sky.
"Good hotel room is big clean."
July 7, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Children 0-3 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 4 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
ANA Crowne Plaza Kumamoto New Sky
Show reviews that mention
Large room,clean ,comfortable bed,AC was weak,lunch was a good buy.1500 yen with buffet salad,desert,and drink bar. Dinner buffet was not worth it 4500 yen.If you included breakfast it was a good buy,if not 2500 yen was high. Staff was wonderful very helpful. It was a little expensive but it is an upscale hotel. Train station is near and if you drive,which we did, there is parking. In and out for 1000 yen for the day there. It is easy to drive to main things from there I would stay again
Value for money. ”
Car park available
great value for money”
we were quickly attended and assisted upon arrival and my child was given a kid's amenities pack which delighted her very much. The room is very clean like a typical business hotel. the Simmons mattress is very comfortable and this hotel is very valued for money for such quality.
Thank you for stay at ANA Crowne Plaza Hotel Kumamoto New Sky. and thank you for sharing your review with us. We truly glad to hear that you had a comfortable time during your stay. We hope to see you come back again if you have a opportunity. Sincerely, ANA Crowne Plaza Hotel Kumamoto New Sky
Very clean and comfortable hotel, near to a tram station where you can take a 10 minutes ride to the shopping area. Very friendly and helpful staff. Parking is available, though not free - 1000yen per day. Do remember to buy the parking coupon from the reception or you would have to pay the full price of the parking from the gantry.
Thank you for stay at ANACrowne Plaza Hotel Kumamoto New Sky. and thank you for sharing your comment. We are glad to hear that you had a comfortable time during your stay. There is tram station near our hotel, so it's easy to visit sightseeing place better than car. We hope to see you come back again if you have opportunity. Sincerely, ANA Crowne Plaza Hotel Kumamoto New Sky
Nice staff, good breakfast and spacey room”
Stay 3 nights in the hotel, cheap car parking 1000yen only for 3 nights, the room is big enough for my family of 4 plus 3 big luggages. Staffs are friendly and nice to my young kids. I will definitely choose the same hotel in next visit.
Old hotel, well maintained. Lovely residential district near tram station and coin laundry shop.”
Front desk staff have difficulty understanding English. When they did, requests were not always supported as agreed. Room, walkway and lifts were dated but kept clean. Lift doesn't have security feature so anyone can go to your floor. Breakfast has a decent spread.
Nice hotel in Kumamoto”
Need to ride on local tram from JR station to this hotel, but the view is nice. Ride a few more tram stations, you'll get to the Kumamoto castle and the key shopping area. Spend some time to walk along the river downstairs is also a relaxing experience.
Very Pleasant & Enjoyable Stay”
We were on a self drive free & easy tour and this hotel was very easy to find. The very famous Kumamoto Castle is only 2km from the hotel and within walking distance. You can also drive and they have parking at the Kumamoto castle. The hotel staff was very friendly and quickly helped us check-in and provided us a list of the sites to see. Very good breakfast - lots of choices. We were also upgraded to a bigger room - because of tour group. Highly recommended!
Convenient with good service”
Convenience- there's a van to/from the JR station every 15 min, so it's good for travellers experiencing different places in the Kumamoto prefecture while staying comfortably in the same hotel. Besides it's only 2 minutes walk from the tram station towards the city centre Good service- On the day we depart, we almost missed the van and had to wait another 15 min. The hotel rushed to stop the van immediately and waved us goodbye till the van disappeared. Room with nice view and is rather spacious-Our room is having a nice view of the small river and the city.
Located in a nice and quiet area”
The hotel is quite new. Room was clean and good soundproof. The subway station is only a short walk from the hotel. Going places were convenient even though the hotel is a bit far from the shopping areas
Excellent service, nice view”
The hotel is about 5 minutes drive from city centre and shopping area, with nice view overseeing the river and the city. Staff are very helpful and nice. Hotel room is big and stylish. Highly recommend for visitors who drive with this price.
Hotel with big room and great view”
My family and I enjoyed our three-day stay at this hotel where we made daily trips out of town. We had a bit of a problem at checking in because the front desk staff said the hotel does not have a contract with Agoda and insisted that I make payment to the hotel directly. I called and e-mailed Agoda. The hotel and Agoda finally sort the problem out two days later. The hotel rooms were well maintained and clean. The twin rooms that we had were quite big also. The front desk staffs speak some English. Parking charge for car at the hotel was 800 Yen per day. We will definately stay here again the next time we are in Kumamoto.
The worst experience that I have ever had.”
While we arrived, we have been told that the booking only available for living in one person even though we booked a room which indicated to(Twins Room) Actually no one will notice that booking a twins room can only living in one person if you don't notice the number. The strange policy which can easily make anyone feeling confused and while you noticed that you can only paid more or lose all the money of that booking as you cancel by no reasons. And here is the word from their manager, I asked them "do you feel strange that a single person to choose a twins room and is it possible for a single person to lie down on two beds? so half on this and and half on another bed?" , he said "yes, there are some clients to do this." OK Nothing to say. Genius manager. Finally, we can only paid 3000 more in order to living in two people, we can't cancel the order as we already paid for it, it just like the hotel was trying to loot a burning house and so we will never live in any hotel named ANA
Great river views from the hotel room. Great selection at breakfast buffet. I like the Kumamon bear placed at the restaurant.
ADV: good service, food are good DISADV: We arrive there late, there's no shuttle bus, it is just a little far away from JR station and city center.
All aspects were certainly quite satisfactory , foyer service very attentive and pleasant , excepting the room lacked sufficient air/ ventilation/ oxygen and interfered with sleep.
I recommend this Hotel. The Hotel is very near to Tram number 4 which nearly the famous shopping center, take the Tram only 4 station you will arrived. The room is nice and clean. There is souvenir for the kids, very cute accessories. View from the window so awesome, river of Kumamoto.
The staff was very friendly, helpful. There attitude is impressive. The hotel is located around 15 mins walk from JR Kumamoto station. The road from the hotel leading to the JR station is the main road and it is easy to follow. The room we lived in is spacious in Japanese standard. There was a nice car park which charged for 1000 yen per day for parking the car there. We think it was a reasonable price. If we have to pick up something to improve, I would say if laundry service was available, it would be even better.
Very nice hotel in Kumamoto”
The hotel staff are very helpful. The hotel provides good breakfast. The only drawback is that it's a bit far away from Kumomoto castle and the city centre but it's acceptable. I would rate it 4.5 out of 5 points.
The service is great and the staff are very nice”
My kids got an kid's packs when they entered the lobby and then the staff ask me to choose the gifts while we were staying in the kumamon themed room. The price of the room is a bit expensive but my kids were so happy with the room.