ANA Crowne Plaza Narita
HD Image
1 Queen Bed Standard Mountain Side Non-Smoking ANA Crowne Plaza Narita
Lobby ANA Crowne Plaza Narita
Lobby ANA Crowne Plaza Narita
See all 60 photos
Removed from saved list
7.8
Very good
/10
(317 reviews)See what guests said
See map
8.0
Excellent
Location rating score
Excellent location
Parking
Available
  • Sei Maria Memorial Hospital730 m
  • Narita International Airport2.16 km
  • Narita Airport Train Station2.85 km
  • Asano Clinic4.37 km
  • Kaname Orthopedic Surgery4.63 km
  • Hiyoshidai Hospital4.68 km
  • Amano Dental Clinic4.96 km
  • Kyomasu Internal Medicine Clinic5.1 km
  • Narita Hospital5.84 km
  • Nishida Clinic Tomisato6.65 km
  • Free Wi-Fi

    ANA Crowne Plaza Narita

    Horinouchi 68, Narita International Airport, Tokyo, Japan, 286-0107 - See map
    "The decoration and the menus of the restaurants make us leave the Japanese atmosphere."
    Yves - April 26, 2018
    Excellent comfort
    8.3 room quality and comfort
    Excellent cleanliness
    8.0 rating for cleanliness
    • Free airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Sauna

    • Air conditioning

    Property ranking|Compared to 13,566 Tokyo properties
    See all rankings
    Room comfort score
    8.3/10
    Room size
    24 sqm.
    Value for money score
    7.6/10
    Location score
    8.0/10
    Better than
    99
    %
    of Tokyo properties
    Bigger than
    98
    %
    of Tokyo properties
    Better than
    95
    %
    of Tokyo properties
    Better than
    95
    %
    of Tokyo properties
    Value for money7.6
    Location rating8.0
    Nearest airportNarita International Airport (NRT)
    Distance to airport2.2 km

    Rooms available at ANA Crowne Plaza Narita

    8.3
    Excellent
    Room comfort & quality
    Standard Double or Twin Room - Non-Smoking
    Standard Double or Twin Room - Non-Smoking
    ...
    • Room size: 20 m²/215 ft²
    • Shower and bathtub
    • 1 queen bed
    Enter dates to see prices
    Superior King Room - Non-Smoking
    Superior King Room - Non-Smoking
    ...
    • Room size: 29 m²/312 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Standard Single Room - Non-Smoking
    Standard Single Room - Non-Smoking
    ...
    • Room size: 20 m²/215 ft²
    • Shower and bathtub
    • 1 single bed
    Enter dates to see prices
    Standard King Room on Mountain Side - Non-Smoking
    Standard King Room on Mountain Side - Non-Smoking
    ...
    • Room size: 20 m²/215 ft²
    • Shower and bathtub
    • 1 queen bed
    Enter dates to see prices
    Superior King Room - Smoking
    Superior King Room - Smoking
    ...
    • Room size: 29 m²/312 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    2 Single Beds Standard Mountain Side Non-Smoking
    2 Single Beds Standard Mountain Side Non-Smoking
    ...
    • Room size: 23 m²/248 ft²
    • Mountain view
    • 2 single beds
    Enter dates to see prices
    1 Single Bed Mountain Side Non-Smoking
    1 Single Bed Mountain Side Non-Smoking
    ...
    • Room size: 20 m²/215 ft²
    • Mountain view
    • 1 single bed
    Enter dates to see prices
    2 Single Beds Superior Arpt Side Non-Smoking
    2 Single Beds Superior Arpt Side Non-Smoking
    ...
    • Room size: 29 m²/312 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    1 King Bed Deluxe Airport Side Non-Smoking
    1 King Bed Deluxe Airport Side Non-Smoking
    ...
    • Room size: 29 m²/312 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    2 Single Beds Standard Mountain Side Smoking
    2 Single Beds Standard Mountain Side Smoking
    ...
    • Room size: 23 m²/248 ft²
    • Mountain view
    • 2 single beds
    Enter dates to see prices

    What people love about ANA Crowne Plaza Narita

    • 9.6
      Exceptional
      Location

      "Very close to hotel, clean rooms, restaurants, warm pool with sauna."

      Maksim

      |

      December 5, 2018

    • 9.6
      Exceptional
      Staff 

      "Staff were really friendly and helpful, we have zero complaints!"

      Carys

      |

      June 26, 2018

    • 8.8
      Excellent

      "Has a decent size convenience store in the lobby."

      Michelle

      |

      January 21, 2018

    Up to 30% off with Agoda Insider Deals!

    Prices drop the moment you sign in!

    Sign in now
    More about ANA Crowne Plaza Narita

    More about ANA Crowne Plaza Narita

    8.4
    Excellent

    "Good conservation in english there is a convenient store at ..."

    MANKAI

    |

    November 23, 2016

    An overview

    Show less

    What they offer

    9.6
    Exceptional
    Cleanliness

    "Lovely and clean room, comfy bed, and a really varied delici..."

    Carys

    |

    June 26, 2018

    View all reviews
    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Breakfast options

    American
    Continental

    Restaurants on site

    レストランカフェ「セレース」
    Cuisine:European
    Menu:Buffet, A-la-carte
    スカイダイニング「彩風」
    Menu:Buffet
    鉄板焼「菜里多」
    Cuisine:Steakhouse
    Menu:Buffet

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Announcements

    Show less

    Reviews of ANA Crowne Plaza Narita from real guests

    Overall rating
    7.7
    Very good
    From 1991 reviews
    Provided by verified guests of
    Agoda Reviews (317)Booking.com Reviews (1059)
    Rating via Agoda7.8
    /
    10
    Cleanliness8.0
    Facilities7.3
    Location8.0
    Room comfort and quality8.3
    Service8.0
    Value for money7.6
    High score for Tokyo
    Rating
    9+ Exceptional (54)
    8-9 Excellent (46)
    7-8 Very Good (48)
    6-7 Good (24)
    <6 Below Expectation (31)
    Time of the year
    Mar - May (62)
    Jun - Aug (43)
    Sep - Nov (36)
    Dec - Feb (62)
    All guests (317)
    All room types
    All languages

    Show reviews that mention 

    Showing 203 verified guest comments
    12345
    8.4
    Excellent
    Myo from Myanmar
    Business traveler
    1 Single Bed Mountain Side Non-Smoking
    Stayed 1 night in March, 2018

    Staff is very bad and not polite”

    I check in ANZ crown Plaza hotel on 2nd March and stayed one night. I also booked my room from agoda site. It is my first experience in Japan, the staff from reception is very rude and her dealing is very bad.

    Reviewed March 15, 2018
    9.6
    Exceptional
    chua from Malaysia
    Couple
    Standard Double or Twin Room - Non-Smoking
    Stayed 1 night in July, 2017

    Exceptional”

    Very clean and spacious room.Convenient location to and from the airport for short stay as a transit point.We were particularly impressed by one of the front desk staff by the name of YUKIYA NAKASHITA who went the extra mile by personally driving us to the airport after the bus that we booked the night before for that particular departure time slot was fully occupied.Compliments to YUKIYA NAKASHITA. Keep up your excellent service.You are certainly a great asset to your company.

    Reviewed July 21, 2017
    8.3
    Excellent
    KOH from Malaysia
    Business traveler
    1 Queen Bed Standard Mountain Side Non-Smoking
    Stayed 2 nights in January, 2014

    Comfortable and easy airport access”

    Easy airport access, English speaking, Clean

    Have been staying here for most of my trips to Tokyo with it easy access to airport and train station. Hotel is clean and I like the bath tub. However, food served in this hotel are mostly for westerners. Not a place that I'd enjoy dining here. But you can access to Narita town easily and plenty of local options available.

    Reviewed January 23, 2014
    9.7
    Exceptional
    KOH from Malaysia
    Business traveler
    Standard
    Stayed 1 night in December, 2012

    Spacious Hotel in Tokyo”

    Near Narita Airport

    This is a good-priced Tokyo hotel with spacious room. Hotel is clean and service is good. Breakfast is a little expensive with the limited option available. Would prefer if the Ground Floor hotel restaurant serve more Japanese food.

    Reviewed December 16, 2012
    9.0
    Exceptional
    Kalayanee from Thailand
    Family with young children
    Stayed 1 night in April, 2012

    Very good service and comfortable bed.”

    very good mattress and has everything that I need.

    The hotel is a bit far from the airport but has free shuttle bus. Even though the hotel is not new but it is in good condition and has everything that I need. They even has humidifier upon request. We enjoy Japanese food on 17th floor as well.

    Reviewed May 04, 2012
    10.0
    Exceptional
    Mercea from United States
    Solo traveler
    Standard
    Stayed 1 night in April, 2019

    Highly Recommended ”

    From the courteous and efficient check in to the quality and cleanliness of the room., Very pleasant stay! Stay here without hesitation.

    Reviewed April 20, 2019
    9.6
    Exceptional
    Maksim from Russia
    Solo traveler
    Standard Double or Twin Room - Non-Smoking
    Stayed 1 night in September, 2018

    Very convinient place to stay for one night”

    Very close to hotel, clean rooms, restaurants, warm pool with sauna. I spent one night before my next flight and felt fresh and ready to continue my journey

    Reviewed December 05, 2018
    4.4
    Myo from Japan
    Business traveler
    Standard Single Room - Non-Smoking
    Stayed 1 night in March, 2018

    Very rude staff”

    I faced with very rude staff in this Hotel. It also my first experience in Japan. In Japan, service is excellent in anywhere, banks, restaurants, hotels etc. But when I check in to this hotel the staff is very rude. It is very bad and that kind of staff can work in ANA Crowne Plaza Hotel. I will never stay that kind of Hotel again.

    Reviewed May 27, 2018
    8.4
    Excellent
    Yves from Canada
    Couple
    Stayed 2 nights in April, 2018

    Close to the Narita Airport”

    This hotel is near the airport with a shuttle that is advantageous. The entrance to the hotel is beautiful and very airy. The rooms are comfortable but a little dated and dark with yellowish lighting. The meals are very good but quite expensive. The decoration and the menus of the restaurants make us leave the Japanese atmosphere.

    Reviewed April 26, 2018
    10.0
    Exceptional
    Emmanuel from Australia
    Couple
    2 Single Beds Standard Mountain Side Non-Smoking
    Stayed 1 night in January, 2018

    Value and Location”

    This is a great hotel if you are in a stopover situation in Tokyo. Just a few kilometers from Narita Airport it is a clean, modern and friendly hotel even if appears big and uninviting, It also has a free shuttle bus from the airport to the hotel and back as well as a shuttle service to Narita station. Rooms are large, clean and modern. Staff are friendly and speak English. Breakfast was varied with both western and Japanese cuisine. Hot dishes were also available. Airlines use this hotel for their staff so I reckoned that this was a good hotel just based on this premise. Definitely I would stay here again.

    Reviewed February 03, 2018
    6.4
    Good
    Ryuji from Philippines
    Family with teens
    Stayed 1 night in January, 2018

    Will be my last choice next time”

    The hotel's location is very near the airport which is the reason why I booked it. However, in all the times I have been to Japan, with all the Hotels I book prior to my flight back home, I found ANA Crowne to be lacking. They don't have a proper weighing scale for Baggage like others nearby hotels have. Check-In Time was supposed to be 3pm but we have to wait until 3:30 to check-in (considering we booked this room MONTHS before). Room lighting wasn't that good, too cramped and not even a complimentary water bottles inside. No one even offered to bring our baggages in our rooms. Nope, not for me.

    Reviewed January 30, 2018
    10.0
    Exceptional
    phil from United Kingdom
    Couple
    1 Queen Bed Standard Mountain Side Non-Smoking
    Stayed 1 night in November, 2017

    Great overnight for Narita flight”

    Good value hotel with a courtesy bus to and from the airport..... Pool is chargeable but if you join IHG, it's free, you also get 10% off drinks (which is a bonus as they ain't cheap!). 3 restaurants but used the ground floor one as we wanted the buffet which was very good....

    Reviewed December 01, 2017
    10.0
    Exceptional
    Chris
    Couple
    Standard Double or Twin Room - Non-Smoking
    Stayed 1 night in November, 2017

    Immaculate and quiet”

    We stayed at this hotel as a convenient exit point as we departed Japan; a place to unwind prior to departure. Good value for the money and very close to Narita airport (yes, they have a free shuttle service). Comfy beds with nice linens with a selection of pillows to suit individual needs. Three nice and varied restaurants onsite and also a nice breakfast buffet. I would suggest to the hotel that they bring the property a bit more up to date by adding USB charging ports in the individual rooms.

    Reviewed November 07, 2017
    7.2
    Very good
    Siu from Hong Kong
    Family with teens
    2 Single Beds Superior Arpt Side Non-Smoking
    Stayed 1 night in February, 2017

    Nice Hotel near Narita Airport”

    I stay in ANA Crowne Plaza Narita Hotel for 4 times. The room size is ok. Shuttle bus service is good. We can easily to go to AEON Mall, Station & Airport by shuttle bus. The breakfast is not many choices but good enough.

    Reviewed February 06, 2017
    8.4
    Excellent
    Shohreh from United States
    Solo traveler
    1 Single Bed Mountain Side Non-Smoking
    Stayed 1 night in January, 2017

    Good”

    Hotel was good !! My room was clean and nice !! Shuttle service was very good and on time. Very easy to find the shuttle station from airport. I will definitely recommend this hotel, if you wanna stay one or two nights near narita hotel :)

    Reviewed January 22, 2017
    7.6
    Very good
    Izumi from Japan
    Business traveler
    Standard Single Room - Non-Smoking
    Stayed 1 night in November, 2016

    Not bad choice ”

    Recently joined Crown Plaza group however, it is not worth to crown that name. Cleaned well, very small room, a bit old and not renovated, standing just in front of cemetery. It is just a good business hotel, we can not expect them a luxury hotel stay.

    Reviewed January 03, 2017
    9.2
    Exceptional
    Shani from United Kingdom
    Couple
    2 Single Beds Standard Mountain Side Non-Smoking
    Stayed 1 night in March, 2016

    Perfect airport hotel ”

    From the free airport shuttle bus to the large and welcoming reception area, spacious and comfortable room and choice of restaurants and helpful, courteous staff - everything was fantastic for our last night before we flew home from Tokyo to London. Would definitely recommend it!

    Reviewed March 29, 2016
    5.3
    Thomas from Austria
    Couple
    1 Queen Bed Standard Mountain Side Non-Smoking
    Stayed 1 night in August, 2015

    Airport Hotel for one night”

    close proximity to ariport, shuttle service

    Best thing to say is the close proximity to the terminals and the free shuttle bus, clearly a good choice for overnight stay before / after flight connection. Located "in the middle of nowhere", and compared to other hotels of that chain cleanliness and condition of furniture below average.

    Reviewed August 04, 2015
    8.3
    Excellent
    Elie from United States
    Solo traveler
    1 Queen Bed Standard Mountain Side Non-Smoking
    Stayed 1 night in January, 2015

    Great place to stay without any thrills. ”

    The staff, human relations and friendly atmosphere.

    I choose ANA Crowne Plaza Narita because I'm a beleiver in the ANA's Group to provide top notch service to its customers. I always enjoy my stay at ANA Crowne Plaza Narita. As a matter of fact if prefer this Hotel over others in the same area. Thank you for your service.

    Reviewed March 13, 2015
    9.7
    Exceptional
    Robert from United States
    Business traveler
    2 Single Beds Superior Arpt Side Non-Smoking
    Stayed 2 nights in January, 2015

    bed was to hard in room 1123 ”

    we like the staff & the location they are all so nice

    the only thing i did not like about my stay was in room 1123 the beds were too hard usually when i stay there the beds are fine but THEY NEED TO CHANGE THOSE MATRESSES .... one is like a hammock . other wise we always stay there its great .

    Reviewed January 14, 2015
    12345
    This is a popular property. Don't miss out!

    Back to search results

    Back to room choices

    |

    Dismiss

    ANA Crowne Plaza Narita
    |Very good 7.8
    ×
    Check in. Step out.
    Experiences on Agoda. Because your room is just the beginning.

    • Excellent location
    • Tokyo Disneyland