Aryaduta Medan
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8.2
Excellent
12.0% this month
/10
(3586 reviews)See what guests said
See map
8.5
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
Parking
Available
  • Grand Palladium Mall10 m
  • Mayor's Office120 m
  • London Sumatera290 m
  • Bank Indonesia340 m
  • Centre Point Mall370 m
  • City Hall400 m
  • Main Post Office430 m
  • Malahayati Hospital460 m
  • Siloam Hospital460 m
  • Merdeka Square480 m
  • Free Wi-Fi
    2017

    Aryaduta Medan

    Jalan Kapten Maulana Lubis No.8, Medan City Center, Medan, Indonesia, 20112 - See map
    "Friendly staffs, spacious and clean room, perfect breakfast, location is not far from airport train station."
    Yuan P. - December 5, 2018
    Exceptional reputation
    Recommended by 92% of guests
    Excellent cleanliness
    8.3 rating for cleanliness
    • 680 meters to public transportation

    • Airport transfer

    • Located in heart of Medan

    • Free Wi-Fi in all rooms!

    • Steamroom

    This property is in high demand!

    Booked 112 times

    Property ranking|Compared to 523 Medan properties
    See all rankings
    Room size
    75 sqm.
    Room comfort score
    8.1/10
    Location score
    8.5/10
    Couples review score
    8.3/10
    Bigger than
    99
    %
    of Medan properties
    Better than
    98
    %
    of Medan properties
    Better than
    92
    %
    of Medan properties
    Better than
    91
    %
    of Medan properties
    Value for money8.2
    Distance to city center1 km
    Location rating8.5
    Nearest airportKualanamu International Airport (KNO)
    Distance to airport23.4 km

    Rooms available at Aryaduta Medan

    8.1
    Excellent
    Room comfort & quality
    Presidential Suite
    Presidential Suite
    ...
    • Room size: 216 m²/2325 ft²
    • City view
    • 2 king beds
    Enter dates to see prices
    Pool Terrace Room
    Pool Terrace Room
    ...
    • Room size: 34 m²/366 ft²
    • Pool view
    • 1 king bed
    Enter dates to see prices
    Grand Deluxe
    Grand Deluxe
    ...
    • Room size: 34 m²/366 ft²
    • Pool view
    • 1 king bed
    Enter dates to see prices
    Business Suite
    Business Suite
    ...
    • Room size: 120 m²/1292 ft²
    • Pool view
    • 1 king bed
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 80 m²/861 ft²
    • City view
    • 1 single bed
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Room size: 120 m²/1292 ft²
    • Pool view
    • 1 king bed
    Enter dates to see prices
    Business Deluxe Room
    Business Deluxe Room
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Grand Deluxe
    Grand Deluxe
    ...
    • 1 queen bed
    Enter dates to see prices
    Business Suite
    Business Suite
    ...
    • 1 queen bed
    Enter dates to see prices

    What people love about Aryaduta Medan

    • 8.8
      Excellent
      Staff 

      "Food was tasty and staff was exceptional"

      Noor M.

      |

      December 22, 2018

    • 9.2
      Exceptional

      "Love the hotel and will come back again."

      CHEE K.

      |

      January 4, 2019

    • 7.6
      Very good
      Location

      "Good location and good breakfast variety"

      SARJIT

      |

      November 26, 2018

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    More about Aryaduta Medan

    More about Aryaduta Medan

    7.6
    Very good

    "Pros: The hotel is clean, check in was ok."

    Ismail

    |

    December 12, 2018

    An overview

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    What they offer

    6.4
    Good
    Staff 

    "The staff were professional and courteous."

    RONALD

    |

    August 2, 2018

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    American
    Asian
    Continental

    Restaurants on site

    The Kitchen
    Cuisine:Asian, Chinese, International
    Menu:Buffet, A-la-carte

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Aryaduta Medan from real guests

    Overall rating
    8.2
    Excellent
    From 4068 reviews
    Provided by verified guests of
    Agoda Reviews (3586)Booking.com Reviews (482)
    Rating via Agoda8.2
    /
    10
    Excellent
    12.0% this month
    Cleanliness8.3
    Facilities8.2
    Location8.5
    Room comfort and quality8.1
    Service8.2
    Value for money8.2
    High score for Medan
    Rating
    9+ Exceptional (693)
    8-9 Excellent (487)
    7-8 Very Good (758)
    6-7 Good (233)
    <6 Below Expectation (270)
    Time of the year
    Mar - May (604)
    Jun - Aug (587)
    Sep - Nov (606)
    Dec - Feb (644)
    All guests (3586)
    All room types
    All languages

    Show reviews that mention 

    Showing 2441 verified guest comments
    12345
    8.8
    Excellent
    Mina from Indonesia
    Family with young children
    Deluxe Room
    Stayed 1 night in June, 2019

    Great hotel meeting great expectation”

    staffs are professional, helpful (the pool assistance). Connecting rooms very pleasant, the kids love them. Everything in good working order. Love the breakfast,, have cheese selection and some local varieties (lontong sayur), very gud!!! Definitely staying here again on next trip.

    Reviewed June 10, 2019

    Dear Ms. Mina, Thank you for choosing Aryaduta Medan on your recent stay. We are glad that you found our hotel to your liking and we are up to your expectations. Our colleagues are dedicated to provide our guests with an unforgettable experience at Aryaduta Medan. Thank you for your positive feedback and we look forward to see you again, either for business or leisure. Warm regards, Nurul Fathia Public Relations Executive

    Responded June 10, 2019
    Aryaduta Medan
    6.4
    Good
    HENDRY from Indonesia
    Family with young children
    Deluxe Room
    Stayed 2 nights in March, 2019

    Best place for relax”

    Best swimming pool, location at center of city

    Reviewed July 21, 2019

    Dear Mr. Hendry, Thank you for choosing Aryaduta Medan on your recent stay. We are glad that you found our hotel to your liking and we are up to your expectations. Our colleagues are dedicated to provide our guests with an unforgettable experience at Aryaduta Medan. Thank you for your positive feedback and we look forward to see you again, either for business or leisure. Warm regards, Nurul Fathia Public Relations Executive

    Responded July 22, 2019
    Aryaduta Medan
    8.4
    Excellent
    Theresa
    Family with teens
    Deluxe Room
    Stayed 2 nights in March, 2019

    Good...but in the end...”

    i had a great stay in this hotel..i like the room as it was clean and spacious. The service was great. Plus, check in was fast. Overall a good experience. But unfortunately, on the last day, my friend realized that her thing was missing after the cleaning service.

    Reviewed April 02, 2019

    Dear Theresa, Thank you for choosing Aryaduta Medan on your recent stay and for taking the time to provide us with your feedback. At the outset, please do accept our sincere apologies for the inconvenience that happened during your stay due the missing of your friend thing that was fell short to your expectation. Please be rest assured that these has our complete attention and we would work on preventing future recurrence. Once again, please accept our apologies. We value your patronage and hope you will give Aryaduta Medan another opportunity to serve you better in the future. Warm Regards, Nurul Fathia Public Relations Executive

    Responded April 04, 2019
    Aryaduta Medan
    10.0
    Exceptional
    Daniel from Indonesia
    Business traveler
    Premier Deluxe
    Stayed 3 nights in March, 2019

    Great place to stay at Medan”

    Excellent overall stay at the place. The rooms are big and spacious, and for the price rate, excellent! The air conditioner is also cool and very good. Swimming pool is quite big, though the place for shower at the swimming pool is lacking. Breakfast is good, with nice views to the town. Staffs are all friendly and very helpful during the whole stay.

    Reviewed March 28, 2019

    Dear Daniel, Thank you for choosing Aryaduta Medan on your recent stay. We are glad that you found our hotel to your liking and we are up to your expectations. Our colleagues are dedicated to provide our guests with an unforgettable experience at Aryaduta Medan. Thank you for your positive feedback and we look forward to see you again, either for business or leisure. Warm regards, Nurul Fathia Public Relations Executive

    Responded March 31, 2019
    Aryaduta Medan
    8.0
    Excellent
    susanto from Indonesia
    Family with young children
    Deluxe Room
    Stayed 1 night in July, 2019

    good swimming pool”

    good swimming pool

    Reviewed July 03, 2019

    Dear Mr. Susanto, Thank you for choosing Aryaduta Medan on your recent stay. We are glad that you found our hotel to your liking and we are up to your expectations. Our colleagues are dedicated to provide our guests with an unforgettable experience at Aryaduta Medan. Thank you for your positive feedback and we look forward to see you again, either for business or leisure. Warm regards, Nurul Fathia Public Relations Executive

    Responded July 04, 2019
    Aryaduta Medan
    9.2
    Exceptional
    Ivandesh from Malaysia
    Family with teens
    Deluxe Room
    Stayed 2 nights in June, 2019

    Room could not adjust a/c temperature. Wished window in 1005 could open a bit for fresh air”

    Pro - location, nice pool Con - 1) marble flooring in toilet. Not suited for bathroom trips in the middle of the night (cold floor) 2) could not open window for fresh air 3) asthmatic guest could pick up scent of cigarette smoke on pillow which aggravated our breathing Stood out -

    Reviewed June 22, 2019

    Dear Mr. Ivandesh, Thank you for choosing Aryaduta Medan on your recent stay. We are glad that you found our hotel to your liking and we are up to your expectations. Our colleagues are dedicated to provide our guests with an unforgettable experience at Aryaduta Medan. Thank you for your positive feedback and we look forward to see you again, either for business or leisure. Warm regards, Nurul Fathia Public Relations Executive

    Responded June 25, 2019
    Aryaduta Medan
    6.4
    Good
    Daniel from Singapore
    Business traveler
    Deluxe Room
    Stayed 1 night in March, 2019

    shocking (dismay) condition of the gym”

    very torn down and bare gym, otherwise the pool make up a little on the scores. the reception keep reminding guest not to smoke in the room, despite asking for non-smoking room, i can smell the cigarette smell in the room... quite a turn off

    Reviewed May 09, 2019

    Dear Daniel, Thank you for choosing Aryaduta Medan on your recent stay and for taking the time to provide us with your feedback. At the outset, please do accept our sincere apologies for the inconveniences that happened during your stay due to the gym facilities and the cigarette smell in your room. Please be rest assured that these have our complete attention and we would work on preventing future recurrence. Once again, please accept our apologies. We value your patronage and hope you will give Aryaduta Medan another opportunity to serve you better in the future. Warm Regards, Nurul Fathia Public Relation Executive

    Responded May 09, 2019
    Aryaduta Medan
    8.8
    Excellent
    David from Hong Kong
    Family with teens
    Deluxe Room
    Stayed 1 night in April, 2019

    Great assistance after street robbery”

    It is people who make a difference in life. We would like to thank Ronny and his team for their great assistance. We ordered a Grab taxi ride (very common in Medan) from a street location (near Mosque, not hotel). We watched Grab driver get closer (on live map), but we could not see car. Suddenly attacked from behind and our Ipad (using for Grab) taken by 2 men on motorbike. We tried to get help from nearby people, but nobody spoke English. Grab driver never appeared, we think he was involved in theft. Went to hospital, they could not help. Got back to our hotel, which we had already checked out of. Ronny and his team were superb in assisting - they drove us to police station, explained what police were saying and ensured that my details were passed on (as they did not speak English). Ronny translated report and ensured that we were given assistance. We have contacted Grab, as this appears to be a way that foreigners can be easily targeted via their App.

    Reviewed April 28, 2019

    Dear Mr. David, Thank you for choosing Aryaduta Medan on your recent stay. We are glad that you found our hotel to your liking and we are up to your expectations. Our colleagues are dedicated to provide our guests with an unforgettable experience at Aryaduta Medan. Thank you for your positive feedback and we look forward to see you again, either for business or leisure. Warm regards, Nurul Fathia Public Relations Executive

    Responded April 29, 2019
    Aryaduta Medan
    9.6
    Exceptional
    Devon from Singapore
    Group
    Deluxe Room
    Stayed 1 night in January, 2019

    Great hotel staff”

    Hotel counter staff were great and courteous, rooms were clean and fabulous too. The only downside was the bar/ restaurant at the hotel lobby which had very rude staff who basically ignored us and left us standing at the entrance for a whole ten min although there was nobody at the bar/ restaurant when we got there (about 10pm). Prob didn’t want to waste their effort to serve us so he told us the cheaper cocktails were out but the more expensive ones were still on the menu when seriously the base alcohols and ingredients for some are the same. Proceeded to take the wrong order, and upon returning told us what we wanted was sold out, and I got so pissed at his attitude I didn’t mind paying double for Go-Jek to deliver what I wanted. Won’t recommend dining there; you’re better off asking the reception for recommendations around the hotel.

    Reviewed January 27, 2019

    Dear Devon, Thank you for choosing Aryaduta Medan on your recent stay and for taking the time to provide us with your feedback. At the outset, please do accept our sincere apologies for the inconveniences that happened during your stay due to the attitude of our Restaurant Staff. Please be rest assured that these have our complete attention and we would work on preventing future recurrence. Once again, please accept our apologies. We value your patronage and hope you will give Aryaduta Medan another opportunity to serve you better in the future. Warm Regards, Nurul Fathia Public Relation Executive

    Responded January 29, 2019
    Aryaduta Medan
    9.6
    Exceptional
    Vinodini from Malaysia
    Group
    Deluxe Room
    Stayed 1 night in December, 2018

    Good Stay in Medan!”

    Aryaduta was exactly as advertised. Rooms were big and clean. Large spread of breakfast but the taste was so so. Check in and check out was swift and professional. Swimming pool was nice, small issue was that it’s located on the same floor as the lobby and the towels provided at the pool were not allowed to the room. (There were no bathrobes) So we had to walk through the lobby with wet clothes. Otherwise everything was great!

    Reviewed December 23, 2018

    Dear Vinodini, Thank you for choosing Aryaduta Medan on your recent stay. We are glad that you found our hotel to your liking and we are up to your expectations. Our colleagues are dedicated to provide our guests with an unforgettable experience at Aryaduta Medan. Thank you for your positive feedback and we look forward to see you again, either for business or leisure. Warm regards, Justine Kirana Executive Assistant

    Responded December 27, 2018
    Aryaduta Medan
    8.0
    Excellent
    Yuan from Malaysia
    Solo traveler
    Deluxe Room
    Stayed 1 night in August, 2018

    Pleasant Stay”

    Overall a very good experience. Friendly staffs, spacious and clean room, perfect breakfast, location is not far from airport train station. There is a shopping mall right beside the hotel but is quite dead (not much shop opening). The only thing need to improve is that the 2 lifts are slow and small, you might need to wait for few times before reaching your turn.

    Reviewed December 05, 2018

    Dear Yuan, Thank you for choosing Aryaduta Medan on your recent stay. We are glad that you found our hotel to your liking and we are up to your expectations. Our colleagues are dedicated to provide our guests with an unforgettable experience at Aryaduta Medan. Thank you for your positive feedback and we look forward to see you again, either for business or leisure. Warm regards, Justine Executive Assistant

    Responded December 05, 2018
    Aryaduta Medan
    10.0
    Exceptional
    Mohammad from Singapore
    Family with young children
    Grand Deluxe
    Stayed 1 night in November, 2018

    Exceptional”

    Nice hotel. Location is excellent. Just a few minutes walk to Merdeka Walk (Plenty of foods there including McDonald). There is a mall beside the hotel but the mall is just like a run down shopping mall. Only a few shops open. My children was so excited about the pool but the children pool was dirty. Breakfast buffet was good and delicious. Overall happy with this hotel. We will definitely come back to Aryaduta. The staff was so helpful too.

    Reviewed December 02, 2018

    Dear Mohammad, Thank you for choosing Aryaduta Medan on your recent stay. We are glad that you found our hotel to your liking and we are up to your expectations. Our colleagues are dedicated to provide our guests with an unforgettable experience at Aryaduta Medan. Thank you for your feedback on the swimming pool being dirty. We are pleased to let you know we now cleaning our pool daily to prevent the pool from algae and mould due to the rainy season. Rest assured that this has our complete attention and we would work on preventing future recurrence. Thank you for your positive feedback and we look forward to see you again, either for business or leisure. Warm regards, Justine Executive Assistant

    Responded December 04, 2018
    Aryaduta Medan
    10.0
    Exceptional
    Dickson from Singapore
    Couple
    Deluxe Room
    Stayed 2 nights in November, 2018

    Amazing Hotel”

    The room is spacious, service is really amazing and the common areas are absolutely beautiful. Did not manage to try the swimming pool but it looks stunning. The breakfast selection is huge, but the quality the of the food is decent, not top notch but there is something for everyone. The main lobby is at level 9, means its private and offers a view of the city while you have your breakfast! All in all it was a good visit and will stay here again if I am back in Medan!

    Reviewed November 25, 2018

    Dear Dickson, Thank you for choosing Aryaduta Medan on your recent stay. We are glad that you found our hotel to your liking and we are up to your expectations. Our colleagues are dedicated to provide our guests with an unforgettable experience at Aryaduta Medan. Thank you for your positive feedback and we look forward to see you again, either for business or leisure. Warm regards, Justine Executive Assistant

    Responded November 29, 2018
    Aryaduta Medan
    10.0
    Exceptional
    Karen from Singapore
    Group
    Deluxe Room
    Stayed 1 night in November, 2018

    Definitely value for money ”

    Room is spacious. Pool is nice. The gym faces the sun in the morning. That makes working out a little tough. The breakfast has a good local spread but the food isn’t hot enough. Overall, it is a good place to stay in, considering the price point.

    Reviewed November 21, 2018

    Dear Karen, Thank you for choosing Aryaduta Medan on your recent stay. We are glad that you found our hotel to your liking and we are up to your expectations. Our colleagues are dedicated to provide our guests with an unforgettable experience at Aryaduta Medan. Thank you for your positive feedback and we look forward to see you again, either for business or leisure. Warm regards, Justine Kirana Executive Assistant

    Responded November 22, 2018
    Aryaduta Medan
    9.2
    Exceptional
    WEERAPHONG from Thailand
    Solo traveler
    Deluxe Room
    Stayed 2 nights in October, 2018

    Such a great place to stay in Medan ”

    Come back to stay at Aryaduta Medan again. Room is functional and specious also very clean. Love the swimming pool & gym facilities. Nice buffet breakfast. Easy access wifi at almost every point in hotel. Location is also nice since it closes to Merdeka Walk where you could find your dinner and chilled out at night. Kudos for the management is still same at your standard ;-)

    Reviewed October 16, 2018

    Dear WEERAPHONG, Thank you for choosing Aryaduta Medan on your recent stay. We are glad that you found our hotel to your liking and we are up to your expectations. Our colleagues are dedicated to provide our guests with an unforgettable experience at Aryaduta Medan. Thank you for your positive feedback and we look forward to see you again, either for business or leisure. Warm regards, Justine Kirana Executive Assistant

    Responded October 16, 2018
    Aryaduta Medan
    10.0
    Exceptional
    FATEEN from Malaysia
    Family with young children
    Deluxe Room
    Stayed 3 nights in September, 2018

    Amazing Staycations!”

    Aryaduta Medan just made my stays feel so greats. Surprisingly all staffs are friendly and helpful (from the bellboy, receptionist, housekeeper, waiter/host in restaurant) which make me and family feel comfortable, especially staff with name Ms.Gita and Mr.Putra. Really appreciate it! Rooms are huge, clean , cozy and spacious. Ambiance, menu, services, and locations just awsome, and what can be conclude: Aryaduta Medan suct a great hotel to stay, and value for money. Highly recommended!.

    Reviewed October 03, 2018

    Dear FATEEN, Thank you for choosing Aryaduta Medan on your recent stay. We are glad that you found our hotel to your liking and we are up to your expectations. Our colleagues are dedicated to provide our guests with an unforgettable experience at Aryaduta Medan. Thank you for your positive feedback and we look forward to see you again, either for business or leisure. Warm regards, Justine Kirana Executive Assistant

    Responded October 12, 2018
    Aryaduta Medan
    8.0
    Excellent
    PONIMIN from Indonesia
    Family with young children
    Premier Deluxe
    Stayed 1 night in July, 2019

    Nice trip ”

    Plis give coupon more

    Reviewed July 15, 2019

    Dear Mr. Ponimin, Thank you for choosing Aryaduta Medan on your recent stay. We are glad that you found our hotel to your liking and we are up to your expectations. Our colleagues are dedicated to provide our guests with an unforgettable experience at Aryaduta Medan. Thank you for your positive feedback and we look forward to see you again, either for business or leisure. Warm regards, Nurul Fathia Public Relations Executive

    Responded July 16, 2019
    Aryaduta Medan
    8.0
    Excellent
    Raymond from Singapore
    Group
    Deluxe Room
    Stayed 1 night in May, 2018

    Best Hotel with Outstanding Service”

    Had a long day coming back from Samosir and Danau Toba, check in to this place and immediately we can feel an outstanding service from the group team. Unfortunately, we had problem with aircon during the night, around 11+pm, called in to the front desk, and the engineer had it fix within 10 minutes. What a superb service and two thumbs up for the ground team. Till next visit Cheers

    Reviewed March 19, 2019

    Dear Raymond, Thank you for choosing Aryaduta Medan on your recent stay and for taking the time to provide us with your feedback. At the outset, please do accept our sincere apologies for the inconvenience that happened during your stay due to AC problem. Please be rest assured that these has our complete attention and we would work on preventing future recurrence. Once again, please accept our apologies. We value your patronage and hope you will give Aryaduta Medan another opportunity to serve you better in the future. Warm Regards, Nurul Fathia Public Relations Officer

    Responded March 20, 2019
    Aryaduta Medan
    9.2
    Exceptional
    Rusmani from Indonesia
    Family with teens
    Deluxe Room
    Stayed 2 nights in March, 2019

    Comfortable hotel to stay”

    Arya Duta Hotel is a comfortable hotel to stay yet close to many places like Malls,Restaurants,offices and hotels around aswell. Room's cleanlines is great I like the bathroom. Stafss are friendly which is the most important part in Hospitality Departement. Food is great aswell as service, just a little bit of attention to detail that will be perfect. Only a bit issue was at check in time, took too much time bit slower than it suppose to be. But otherwise everything is great. Thanks for your hospitality.

    Reviewed March 15, 2019

    Dear Rusmani, Thank you for choosing Aryaduta Medan on your recent stay. We are glad that you found our hotel to your liking and we are up to your expectations. Our colleagues are dedicated to provide our guests with an unforgettable experience at Aryaduta Medan. Thank you for your positive feedback and we look forward to see you again, either for business or leisure. Warm regards, Nurul Fathia Public Relations Executive

    Responded March 19, 2019
    Aryaduta Medan
    10.0
    Exceptional
    Dwiadji from Indonesia
    Business traveler
    Premier Deluxe
    Stayed 1 night in June, 2019

    the breakfast was very good”

    the breakfast was very good, the room was big, the AC was cold, the hot water was good the breakfast was very good, the room was big, the AC was cold, the hot water was good

    Reviewed June 11, 2019

    Dear Mr. Dwiadji, Thank you for choosing Aryaduta Medan on your recent stay. We are glad that you found our hotel to your liking and we are up to your expectations. Our colleagues are dedicated to provide our guests with an unforgettable experience at Aryaduta Medan. Thank you for your positive feedback and we look forward to see you again, either for business or leisure. Warm regards, Nurul Fathia Public Relations Executive

    Responded June 11, 2019
    Aryaduta Medan
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    Aryaduta Medan
    |Excellent 8.2
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    • Excellent location
    • Centre Point Mall
    • Medan Train Station is within 0.67 km