Astoria Plaza Hotel
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 Astoria Plaza Hotel
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8.1
Excellent
28.6% this month
/10
(1309 reviews)See what guests said
See map
8.2
Excellent
Location rating score
Excellent location - 2.56 kilometers from city center
Parking
FREE
  • University of Asia & The Pacific350 m
  • Heima Home and Lifestyle560 m
  • William J Shaw Theater600 m
  • PSC-ULTRA710 m
  • Shaw Boulevard MRT Station740 m
  • SM Megamall780 m
  • Shangri-La Plaza Mall810 m
  • PhilSports Arena820 m
  • Starmall EDSA Shaw870 m
  • Ortigas Financial Center940 m
  • Free Wi-Fi

    Astoria Plaza Hotel

    15 J. Escriva Drive, Ortigas Business District Pasig City, Pasig, Manila, Philippines - See map
    "Unit is very big and the kitchen has complete utensils with microwave and refrigerator."
    Orly - January 8, 2019
    Exceptional reputation
    Recommended by 93% of guests
    Excellent cleanliness
    8.2 rating for cleanliness
    • 710 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Sauna

    This property is in high demand!

    Booked 89 times | 14 travelers are looking at this property right now

    Property ranking|Compared to 8,891 Manila properties
    See all rankings
    Room comfort score
    8.0/10
    Room size
    95 sqm.
    Value for money score
    8.4/10
    Cleanliness score
    8.2/10
    Better than
    99
    %
    of Manila properties
    Bigger than
    99
    %
    of Manila properties
    Better than
    98
    %
    of Manila properties
    Better than
    97
    %
    of Manila properties
    Value for money8.4
    Distance to city center7 km
    Location rating8.2
    Nearest airportNinoy Aquino International Airport (MNL)
    Distance to airport9.0 km

    Rooms available at Astoria Plaza Hotel

    8.0
    Very good
    Room comfort & quality
    2 Bedroom Suite
    2 Bedroom Suite
    ...
    • Room size: 120 m²/1292 ft²
    • City view
    • 4 single beds or 2 single b...
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    1 bedroom Suite
    1 bedroom Suite
    ...
    • Room size: 70 m²/753 ft²
    • City view
    • 2 single beds or 1 queen be...
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    Suite One Bedroom
    Suite One Bedroom
    ...
    • Room size: 60 m²/646 ft²
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    One-Bedroom Suite
    One-Bedroom Suite
    ...
    • Room size: 67 m²/721 ft²
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    Two-Bedroom Suite
    Two-Bedroom Suite
    ...
    • Room size: 102 m²/1098 ft²
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    Suite One Bedroom
    Suite One Bedroom
    ...
    • Room size: 60 m²/646 ft²
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    Run of House
    Run of House
    ...
    • Shower
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    One Bedroom Suite
    One Bedroom Suite
    ...
    • Shower
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    Two Bedroom Suite
    Two Bedroom Suite
    ...
    • Shower
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    One Bedroom Suite
    One Bedroom Suite
    ...
    • Shower
    Enter dates to see prices

    What people love about Astoria Plaza Hotel

    • 8.0
      Very good
      Location

      "Good location with a decent size room."

      Manu

      |

      November 23, 2018

    • 9.6
      Exceptional

      "Thanks for giving us an awesome stay."

      Jenifer

      |

      January 5, 2019

    • 6.8
      Good
      Breakfast

      "Decent spread of breakfast options."

      Tilini

      |

      October 16, 2018

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    More about Astoria Plaza Hotel

    More about Astoria Plaza Hotel

    6.8
    Good

    "Good shuttle service option to the nearby malls."

    Tilini

    |

    October 16, 2018

    An overview

    Show less

    What they offer

    6.0
    Review score
    Staff 

    "Breakfast was adequate and staff were pleasant."

    Laurice

    |

    November 12, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Restaurants on site

    Restaurant
    Cuisine:Asian, Local
    Menu:A-la-carte

    Nearby restaurants

    Filipino cuisine
    Filipino cuisine
    Vatel Restaurant Manila
    6.7 km Filipino, French, Mediterranean
    iBread
    8.1 km Filipino
    Hizon's Cakes & Pastries
    8.5 km Filipino
    Asian cuisine
    Asian cuisine
    Tramway Buffet Plaza
    2.3 km Asian, Chinese
    Gloria Maris
    2.9 km Asian, Chinese, Filipino
    Rose
    3.0 km Asian, Japanese, Sushi
    Chinese cuisine
    Chinese cuisine
    Hap Chan Tea House
    4.7 km Chinese
    Chin's Express
    4.8 km Chinese, Fast food
    Caffe La Lotte Restaurant
    6.8 km Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Astoria Plaza Hotel from real guests

    Overall rating
    7.9
    Very good
    From 2018 reviews
    Provided by verified guests of
    Agoda Reviews (1309)Booking.com Reviews (378)
    Rating via Agoda8.1
    /
    10
    Excellent
    28.6% this month
    Cleanliness8.2
    Facilities7.8
    Location8.2
    Room comfort and quality8.0
    Service8.0
    Value for money8.4
    High score for Manila
    Rating
    9+ Exceptional (187)
    8-9 Excellent (216)
    7-8 Very Good (242)
    6-7 Good (117)
    <6 Below Expectation (125)
    Time of the year
    Mar - May (190)
    Jun - Aug (204)
    Sep - Nov (262)
    Dec - Feb (231)
    All guests (1309)
    All room types
    All languages

    Show reviews that mention 

    Showing 887 verified guest comments
    12345
    10.0
    Exceptional
    Mariann from Philippines
    Group
    2 Bedroom Suite
    Stayed 1 night in July, 2019

    Worth it”

    I made the booking on behalf of my husband and his colleagues, but he took video of the room to show me how much they appreciate the room I booked for them. They had the 2-bedroom suite that has its own kitchen, dining, and living room fitting for their purpose of working while being there. •Location is near the prominent shopping malls like Shangri-la, SM Megamall, Podium, etc. •The staff were courteous and accommodating. One negative thing that I can say is that their van has no driver at the time they needed to use it. But we will surely book this hotel again the next time we will be in the area. One thing

    Reviewed July 17, 2019

    Dear Mariann, Thank you for writing us this review! We are happy to know that you enjoyed everything that we had to offer here in our wondrous home. Through our impeccable services, fabulous rooms, and everything in between, the best things in life are always within your reach! In regards to your concern, we have already discussed this with the involved department. We will surely refrain from repeating such a predicament, so you can have a much better experience next time. We hope to see you soon, Mariann! All the best, The Astoria Plaza Management

    Responded August 16, 2019
    Astoria Plaza Hotel
    8.8
    Excellent
    Mary from Philippines
    Family with young children
    2 Bedroom Suite
    Stayed 1 night in July, 2019

    Spacious rooms”

    We had a superb stay here. They have spacious rooms and it’s clean. They have complete basic kitchen items. I love the shower head, good pressure of water. A good place to stay to relax in the heart of Manila. We’ll definitely go back.

    Reviewed July 16, 2019

    Dear eleanor, Thank you for your rating! We are delighted to know that we contributed to such a wonderful stay. We're sure that you and your loved ones had a great time bonding in our spacious rooms. We can't wait to have you back and provide you with another amazing urban retreat or an even better one. A slice of Astoria bibingka the next time you visit us? See you soonest, The Astoria Plaza Management

    Responded August 14, 2019
    Astoria Plaza Hotel
    8.0
    Excellent
    ivy from Philippines
    Family with young children
    2 Bedroom Suite
    Stayed 1 night in May, 2019

    Very good”

    the amenities, structure and pool is old already though service of the staff is great as always

    Reviewed July 25, 2019

    Dear ivy, Thank you for the review! We're pleased to hear that you still had a great stay with us. We at Astoria Plaza always do our best to provide our guests with excellent experiences, and your feedback encourages us to maintain if not improve the quality of services we offer. We will be sure to work on the issues you've pointed out so your future home-away-from-home vacations will keep on getting better. We hope to see you soon! All the best, The Astoria Plaza Management

    Responded August 20, 2019
    Astoria Plaza Hotel
    8.8
    Excellent
    CONCEPCION from Philippines
    Family with young children
    1 bedroom Suite
    Stayed 2 nights in June, 2019

    Excellent”

    We always have good time whenever we stay in Astoria. We specially love their shuttle service going to the nearby malls. Except this time, there was a miscommunication with the reservation and the van. I don't think they were communicating at all. We had to wait 3 vans before we were able to get our turn, despite calling them in advance to reserve.

    Reviewed June 25, 2019

    Dear CONCEPCION, Thank you for your review! We appreciate your detailed feedback on what you liked and that which you felt needed improvement. Such honest comments help us to ensure that all our guests will have excellent stays. We understand the concerns you mentioned, and we assure you that we've taken corrective actions. We hope to welcome you back soon for an even better vacation! Best regards, The Astoria Plaza Management

    Responded July 03, 2019
    Astoria Plaza Hotel
    9.2
    Exceptional
    Mariane from United States
    Group
    2 Bedroom Suite
    Stayed 1 night in May, 2019

    Excellent Service Apartment ”

    Definitely a great choice for a family when in the area of Edsa/Ortigas. The shuttle to the malls were great! The room itself is basic to what a family would need in staying at a service apartment. The nearby mini stop and several restaurant that is walking distance were awesome. Highly recommended for the price and location!

    Reviewed June 05, 2019

    Dear Mariane, Thank you for providing us with an amazing rating! Here in our comfortable home, everything is at its most splendid for your enjoyment. That's why we are ecstatic to know that you and your whole family were all happy about your stay with us. Know that our doors are always open to welcome you with our utmost love and care at any point in time. Here's to more bonding sessions! From our family to yours, The Astoria Plaza Management

    Responded June 14, 2019
    Astoria Plaza Hotel
    8.4
    Excellent
    Julienne from Philippines
    Family with young children
    2 Bedroom Suite
    Stayed 1 night in May, 2019

    Excellent”

    I was there for an overnight stay with family. I usually have good servicr with astoria this partcuular room have slow net and old facilities but still a good room, i maybe just like the other rooms same as the one i booked.

    Reviewed May 29, 2019

    Dear Julienne, Thank you for your honest and detailed feedback! We at Astoria Plaza are always doing our best to make you feel like you never left home through our top-notch services. We are still glad that you found your stay enjoyable. Take heart that we will continue to improve ourselves so that, on your next visit, you will have an even better staycation with us. Again, we appreciate your rating and we hope to see you again soon. Our warmest regards, The Astoria Plaza Management

    Responded June 14, 2019
    Astoria Plaza Hotel
    9.6
    Exceptional
    Rosel from Philippines
    Family with teens
    2 Bedroom Suite
    Stayed 1 night in July, 2019

    Exceptional”

    Spent my Birthday here and the room that we stayed in, the 2 bedroom suite, was perfect for my family and me. The staff is also very accommodating and always greets you with a smile.

    Reviewed July 24, 2019

    Dear Rosel, We are thrilled to know that you had a blast during your stay with us! At Astoria Plaza, we make sure every moment counts by making you feel like you never left home. We appreciate your sweet compliments and thank you for choosing to stay with us. We can't wait to have you and your family back and have the privilege of celebrating more beautiful moments with you! Your second home, The Astoria Plaza Management

    Responded August 19, 2019
    Astoria Plaza Hotel
    10.0
    Exceptional
    eleanor from Philippines
    Group
    2 Bedroom Suite
    Stayed 2 nights in June, 2019

    Exceptional”

    Love how spacious your rooms are

    Reviewed July 12, 2019

    Dear eleanor, Thank you for your rating! We are delighted to know that we contributed to such a wonderful stay. We're sure that you and your loved ones had a great time bonding in our spacious rooms. We can't wait to have you back and provide you with another amazing urban retreat or an even better one. A slice of Astoria bibingka the next time you visit us? See you soonest, The Astoria Plaza Management

    Responded August 14, 2019
    Astoria Plaza Hotel
    8.8
    Excellent
    Jessica from Philippines
    Family with young children
    2 Bedroom Suite
    Stayed 1 night in July, 2019

    Excellent”

    One of the air-cons in our room is not working very well but over all it was great

    Reviewed July 23, 2019

    Dear Jessica, Thank you for sharing your staycation experience with us. Through your feedback, you've helped us identify and therefore improve the quality of service that we have here in our home. Take heart that we've already reported your concern to the related department. A much better home-away-from-home vacation awaits you next time. We hope to see you soon. Jessica! Our warmest regards, The Astoria Plaza Management

    Responded August 19, 2019
    Astoria Plaza Hotel
    10.0
    Exceptional
    Betsy from Philippines
    Family with young children
    2 Bedroom Suite
    Stayed 1 night in July, 2019

    Exceptional”

    Everything is excellent. I just wish they could have a bigger and better lobby with cozy couch and a playroom for kids, and maybe a sauna. but everything is Superb

    Reviewed July 23, 2019

    Dear Betsy, We are happy to know that your stay with us was an excellent one! We always strive to make every minute of your stay is filled with good-lasting experiences. We've also passed your suggestions to upper management for further consideration. Thank you for choosing to stay with us, and we hope to have you back again for another superb staycation! All the best, The Astoria Plaza Management

    Responded August 19, 2019
    Astoria Plaza Hotel
    8.8
    Excellent
    Maria from Philippines
    Family with young children
    One Bedroom Suite Queen
    Stayed 1 night in March, 2019

    Good stay”

    I love how clean and spacious the one-bedroom suite is. However, there was no bidet in the toilet and the aircon in the bedroom was not properly working. I had to call maintenance twice to fix it and eventually they did on the second try. Overall, we had a good stay.

    Reviewed March 27, 2019
    8.4
    Excellent
    Rose from Brunei Darussalam
    Group
    1 bedroom Suite
    Stayed 2 nights in March, 2019

    Good and bad ”

    Strength - location is good. SM Megamall and Shangri La Plaza are just few meters away. Shuttle bus is available to both places. Eateries are within walking distance. 24 hours convenience stores are also available. Staff are polite. Weakness - very slow service and inefficient. Takes them a long time to attend to a simple request. To give few examples, operator didn’t answer our call when we needed help with the TV. Another is the operator didn’t answer our call when we decided to change our pick up time from the mall. And another is the air conditioning unit that had a leakage in our bedroom and we had to wait for more than 30 mins for the technician to come. Nevertheless this hotel is good for groups or big family. I would reconsider staying in this hotel on my next trip.

    Reviewed March 22, 2019
    8.0
    Excellent
    Timothy from Philippines
    Family with young children
    2 Bedroom Suite
    Stayed 1 night in January, 2019

    great value for those looking for larger rooms”

    stayed here a couple of days with my mother, wife and two sons. we were pleasantly surprised with the size for price. Overall this is the best value in manila for a 3/4-star 2bedroom. Location is good enough to walk to most malls, but the sheer size and comfort for a family offered by this hotel is hard to find

    Reviewed March 15, 2019
    10.0
    Exceptional
    Divine from Philippines
    Group
    2 Bedroom Suite
    Stayed 1 night in May, 2019

    Surprisingly Well Maintained 2-br suite is Good Value for Money”

    I booked a 2-room suite for my 3 research assistants and myself so that we could write in comfort and also have a bit of celebration after the end of our successful project year. The suite was big as older real estate developments in the Philippines tend to be, which was great. For an older hotel, the space was also well maintained and not shabby looking. The suite was well appointed, with contemporary furniture, and the breakfast buffet was good. This hotel is great for groups because of the 2-bedroom option -- probably one of the more decently priced 2-BR options in the metro.

    Reviewed June 03, 2019

    Dear Divine, Thank you for taking the time and effort in sharing your wonderful experience with us! We at Astoria Plaza are always doing our best to make every minute of your stay filled with fulfilling moments. From our cozy rooms, hearty food selections, and everything in between, a great stay that will not break the bank is always a guarantee! We hope that you and your assistants successfully finished your project, and we are looking forward to your next visit as we offer another comfortable stay at the heart of Ortigas! Perhaps we'll even welcome you back as vacationing guests soon...? Here's to more 10/10, The Astoria Plaza Management

    Responded June 14, 2019
    Astoria Plaza Hotel
    10.0
    Exceptional
    Mary from Philippines
    Family with teens
    2 Bedroom Suite
    Stayed 1 night in May, 2019

    We enjoy our family bonding, its a relaxing place to stay with, perfect for staycation.”

    The two bedroom suite has a spacious room, my family love the bedroom, living room & kitchen, enough for the whole family, i wish they could have bigger room like penthouse enough to cater a big family or group.

    Reviewed May 21, 2019

    Dear Mary, It's amazing to know that you and your whole family had an excellent leisure time during your stay with us. Here in our home, we guarantee you that we are packed with the complete necessities for your much-needed R and R. You suggestion has been duly noted and will be used as guidance for our future improvements. Again, thank you for choosing us. We are looking forward to having you and your family back as we turn your staycation into an extraordinary one! Your extended family, The Astoria Plaza Management

    Responded June 14, 2019
    Astoria Plaza Hotel
    6.0
    Sofia from Philippines
    Solo traveler
    1 bedroom Suite
    Stayed 3 nights in May, 2019

    Lack of back up plan for hassles”

    I wasnt informed ahead that there was going to be power interruption for 10hrs (12noon to 10pm)! So we had to move out of the hotel during this period. Had i known i would have booked another hotel. They didnt even have a back up plan like they could have had the courtesy to book us to another nearby hotel. Moreover, I requested that they inform me should the power come back earlier than 10pm. But I didnt receive any message at all, i just tried my luck to come back at 830pm and thank God power was back. I asked when the power came back and they said at 6pm!! Very poor customer service. I stay a lot in this hotel for staycation but with this experience Im done..

    Reviewed May 05, 2019

    Dear Sofia, We appreciate your honest feedback. At Astoria Plaza, we want you and all of our guests to have the best possible experiences through the quality of our services and amenities. However, your review has certainly shown us that there is still much to work on, and we assure you that this will be thoroughly discussed with upper management for further consideration. We truly hope you would reconsider staying with us again, so we can show ourselves in a brighter light in the near future. Sincerely, The Astoria Plaza Management

    Responded June 06, 2019
    Astoria Plaza Hotel
    10.0
    Exceptional
    Cristina from Philippines
    Group
    2 Bedroom Suite
    Stayed 1 night in January, 2019

    Exceptional”

    The unit we occupied was spacious and comfortable with complete kitchen utensils and cookware. Living room is cozy with bright colored sofa. The value for money is really worth it. Looking forward for another staycation with the same room.

    Reviewed February 19, 2019

    Dear Cristina, Thank you for this astonishing review! We are delighted that you had such a cozy and amazing staycation with us! At Astoria Plaza, we always aim to give you the greatest possible experience without breaking the bank. Everything you need is here with us, and if you can't find what you want, our staff members will always have you covered. Want to try our crowd's favorite bibingka the next time around? You won't leave your second home without it! All the best, The Astoria Plaza Management

    Responded April 16, 2019
    Astoria Plaza Hotel
    8.4
    Excellent
    Jennica from Philippines
    Group
    1 bedroom Suite
    Stayed 1 night in February, 2019

    Nice hotel”

    Pros The room is clean and spacious. Worth the money. Cons Upon check out, they were charging us of 500/bottle of liquor they found in the room without informing us that there is corkage for that. The receptionist was telling us that we were informed regarding the corkage but we're not. We asked them first if we could bring liquors and they said it's okay. But they did not inform us regarding the corkage. Very disappointing in that part.

    Reviewed February 07, 2019

    Dear Jennica, Thank you for providing us with this feedback. Through this, you are more than helping us to focus on the areas that needed more attention. We've discussed your concern to upper management, and we're in the process of considering how we can best resolve this issue. Rest assured that we will definitely do better in this area. We are looking forward to your next return as we have so much in store for you! You should try breakfast at the cafe next time. Ah-mazing! Warm regards, The Astoria Plaza Management

    Responded April 16, 2019
    Astoria Plaza Hotel
    8.0
    Excellent
    Timothy from Philippines
    Family with young children
    2 Bedroom Suite
    Stayed 1 night in January, 2019

    tough to beat that 2bedroom suite”

    space in a first-class finish are hard to find in graciously priced hotels. the 2bedroom suite felt, easily, three-times the price we paid for and was exactly what my family was looking for - SPACE and LUXURY. 2 bedrooms, living room, large dining, large full kitchen, 2 nice bathrooms (one with bath tub) and just an overall great location and place. looking forward to enjoying more places astoria has to offer

    Reviewed January 21, 2019

    Dear Timothy, Here at Astoria Plaza, your stay is of the greatest importance. That is why we always make sure that everything is top-notch for your enjoyment and total satisfaction! As you've seen, your suite was packed with complete amenities, so you don't even have to leave the comfort of your room. We can't wait to have you back for another fulfilling urban escape! From our family to yours, The Astoria Plaza Management

    Responded February 20, 2019
    Astoria Plaza Hotel
    9.6
    Exceptional
    Jen from Philippines
    Group
    1 bedroom Suite
    Stayed 1 night in January, 2019

    You get more than what you paid for”

    I booked a one bed room suite (good for 2) but I was amazed how big the room was. It has it's own kitchen, li ing and dining room, 2 beds and a bath tub for just 4k. We really enjoyed our stay, the staff were all amazing and polite. We will definitely recommend this place.

    Reviewed January 21, 2019

    Dear Jen, It's good to know that you truly had a fulfilling experience during your stay with us! Here at Astoria Plaza, we guarantee that you will always enjoy the best moments in life without any trouble or worry... you can leave all the work to us, so you can maximize your bonding time! Perhaps we can interest you in some fine Japanese cuisine? Minami Saki is but a few steps away, and we hear that the new desserts are too tasty for words! We are waiting for you! Your second home, The Astoria Plaza Management

    Responded February 20, 2019
    Astoria Plaza Hotel
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    Astoria Plaza Hotel
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    • Excellent location
    • Quezon Memorial Circle
    • Shaw Boulevard MRT Station is within 0.74 km