Best Western Plus Hotel Diana
Best Western Plus Hotel Diana
Best Western Plus Hotel Diana
Best Western Plus Hotel Diana
Best Western Plus Hotel Diana
Best Western Plus Hotel Diana
Best Western Plus Hotel Diana
Removed from saved list

8.6

Excellent
8.5% this month
/10
(2,070 reviews)See what guests said
Housekeeping20
Car Park6
Shops5
See map

8.5

Excellent

Location rating score

Excellent location - 760 meters from city center
Parking
FREE
Popular landmarks
South Bank Parklands 1.2 km
Channel Seven Wheel of Brisbane 1.4 km
City Botanic Gardens 1.4 km
Gallery of Modern Art 2.1 km
Roma Street Parkland 2.9 km
Eat Street Northshore 6.6 km
Mount Coot-tha Lookout 6.9 km
Lone Pine Koala Sanctuary 7.9 km
Nearby landmarks
Apollo's Day Spa 30 m
Princess Theatre 30 m
Brian Bullock 30 m
IGA Xpress Shop 50 m
The Shed 50 m
Samios Food Retail 100 m
Woolloongabba Art Gallery 110 m
Mater Eye Clinic 110 m
Queensland Diabetes and Endocrine Centre 120 m
Mater Private Annerley Road Campus 120 m
Free Wi-Fi

Best Western Plus Hotel Diana

12 Annerley Road, Woolloongabba, South Bank, Brisbane, Australia, 4102 - See map
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
  • 250 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Sauna

  • Air conditioning

Your dates are popular among travelersUsers are booking a place in Brisbane every 12 minutes on Agoda.com
Value for money8.0
Distance to city center3.0 km
Location rating8.5
Nearest airportBrisbane Airport (BNE)
Distance to airport13.8 km

Rooms available at Best Western Plus Hotel Diana

Executive Studio
...
  • Room size: 50 m²/538 ft²
  • Non-smoking
  • 1 sofa bed and 1 queen bed
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Deluxe Queen Single
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 single bed and 1 queen be...
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1 Bedroom Spa
...
  • Room size: 50 m²/538 ft²
  • Non-smoking
  • 1 queen bed or 1 queen bed ...
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One-Bedroom Suite with Spa
...
  • Room size: 48 m²/517 ft²
  • 3 bathrooms
  • 1 sofa bed & 1 queen bed
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Family Suite
...
  • Room size: 60 m²/646 ft²
  • Non-smoking
  • 1 queen bed and 2 single be...
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Deluxe Queen
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 queen bed
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Family Suite with Spa
...
  • Room size: 52 m²/560 ft²
  • Shower
  • 2 single beds and 1 queen b...
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Deluxe King Or Twin
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 king bed or 2 single beds
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Deluxe King Room - Disability Access
...
  • Room size: 30 m²/323 ft²
  • Shower
  • 1 king bed or 2 single beds
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Disabled Access Room
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
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Frequently asked questions

What time is check-in and check-out at Best Western Plus Hotel Diana?

Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.

How do I get to Best Western Plus Hotel Diana?

For those who wish to drive their own cars, Best Western Plus Hotel Diana has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Brisbane with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Best Western Plus Hotel Diana?

Start your mornings right, with the continental and buffet breakfast options offered at Best Western Plus Hotel Diana. Adults can enjoy breakfast offered with an additional charge of 15 AUD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Best Western Plus Hotel Diana?

Best Western Plus Hotel Diana features an on-site restaurant for your dining convenience.

What is the smoking policy at Best Western Plus Hotel Diana?

Best Western Plus Hotel Diana does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Best Western Plus Hotel Diana?

Mater Hill busway station is the closest train, metro, or bus station, about 250 m away from Best Western Plus Hotel Diana.

What restaurants are nearby Best Western Plus Hotel Diana?

Best Western Plus Hotel Diana is located in South Bank, famous for good restaurants such as Apple Tango, Mum's Kitchen and Boo's Kitchen.

What popular shopping places are close to Best Western Plus Hotel Diana?

Best Western Plus Hotel Diana is located in South Bank area which features shopping places such as South Bank Market, Griffith University Art Gallery and Southpoint.

What are popular attractions near Best Western Plus Hotel Diana?

Best Western Plus Hotel Diana is located in South Bank area, which is famous for attractions such as South Bank Parklands, Gallery of Modern Art and Channel Seven Wheel of Brisbane.

What popular beaches are close to Best Western Plus Hotel Diana?

Best Western Plus Hotel Diana is located in the South Bank area, which includes Streets Beach.

What popular natural sightseeing spots are close to Best Western Plus Hotel Diana?

Best Western Plus Hotel Diana is located in the South Bank area, which is famous for natural sightseeing destinations such as South Bank Fur Meet, South Bank Grand Arbour and South Bank Boardwalk.

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Explore the neighborhood

What people love about Best Western Plus Hotel Diana

  • 8.4

    Excellent
    Location

    "Good location within walking distance of South Bank"

    Anna

    |

    March 14, 2021

  • 10.0

    Exceptional

    "Would recommend as handy to Parklands and city"

    Steve

    |

    December 5, 2020

  • 10.0

    Exceptional

    "complimentary parking is for the win."

    Jean

    |

    March 19, 2020

Property ranking|Compared to 560 Brisbane properties
See all rankings
Cheapest price score
Room size
40 sqm.
Room comfort score
7.3/10
Location score
8.5/10
Better than
94
%
of Brisbane properties
Bigger than
80
%
of Brisbane properties
Better than
79
%
of Brisbane properties
Better than
75
%
of Brisbane properties
Overall rating:

8.6

Excellent
2,070 reviews
Cleanliness
8.2
Facilities
7.6
Location
8.5
Read all reviews >
What travelers say they love:
Conveniently located and short walk to Park and Markets.
Hilda from Australia
Solo traveler
More about Best Western Plus Hotel Diana

More about Best Western Plus Hotel Diana

Designed for both business and leisure travel, Best Western Plus Hotel Diana is ideally situated in South Brisbane/West End, one of the city's most popular locales. From here, guests can enjoy easy access to all that the lively city has to offer. The hotel is located opposite the Mater Children's Hospital. The South Bank Parklands, the legendary Gabba, Princess Theater, Woolloongabba Art Gallery, and the Brisbane Convention and Exhibition Center are all just a short walk away. Offering hotel guests superior services and a broad range of amenities, Best Western Plus Hotel Diana is committed to ensuring that your stay is as comfortable as possible. For the comfort and convenience of guests, the hotel offers shops, a coffee shop, disabled facilities, safety deposit boxes, and 24-hour room service. Step into one of 67 inviting rooms and escape the stresses of the day with a wide range of amenities such as air conditioning, an in-room safe, a microwave, and Wi-Fi internet access. Recreational facilities available at the hotel include a sauna, steam room, spa, and fitness center. Best Western Plus Hotel Diana is your one-stop destination for quality hotel accommodations in Brisbane.

Show less
Amenities and facilities
Very good
Facilities

7.6

Most talked about facilities

Housekeeping

13 mentions

Breakfast

6 mentions

Car Park

3 mentions

Internet

2 mentions

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Sauna
  • Spa

Cleanliness and safety

  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Sterilizing equipment

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurants
  • Room service
  • Vending machine

Services and conveniences

  • Cash withdrawal
  • Concierge
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Laundromat
  • Laundry service
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Blackout curtains
  • Carpeting
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Smoke detector
  • Telephone
  • Toiletries
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Continental
Restaurants on site

Boo's Kitchen

  • Cuisine: American, Thai
  • Menu: Buffet

Bens

  • Cuisine: Chinese, Vietnamese
  • Menu: Buffet

D'ago

  • Cuisine: Pizza, Greek
  • Menu: Buffet
Location
12 Annerley Road, Woolloongabba, South Bank, Brisbane, Australia, 4102
Excellent
Location

8.5

Airports

  • Brisbane Airport (BNE)
    13.8 km
  • Caloundra Airport (CUD)
    77.0 km

Public transportation

  • Mater Hill Bus Interchange
    280 m

Hospital or clinic

  • Brian Bullock
    30 m

Shopping

  • Eat Street Northshore
    6.6 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • South Bank Parklands
    1.2 km
  • Channel Seven Wheel of Brisbane
    1.4 km
  • City Botanic Gardens
    1.4 km
  • Gallery of Modern Art
    2.1 km
  • Roma Street Parkland
    2.9 km
  • Eat Street Northshore
    6.6 km
  • Mount Coot-tha Lookout
    6.9 km
  • Lone Pine Koala Sanctuary
    7.9 km

Nearby landmarks

  • Apollo's Day Spa
    30 m
  • Princess Theatre
    30 m
  • Brian Bullock
    30 m
  • IGA Xpress Shop
    50 m
  • The Shed
    50 m
  • Samios Food Retail
    100 m
  • Woolloongabba Art Gallery
    110 m
  • Mater Eye Clinic
    110 m
  • Queensland Diabetes and Endocrine Centre
    120 m
  • Mater Private Annerley Road Campus
    120 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until10:00

Getting around

  • Distance from city center3.0 km
  • Travel time to airport (minutes)20

Extras

  • Breakfast charge (unless included in room price)15 AUD

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors5
  • Number of restaurants1
  • Number of rooms 67
  • Room voltage240
  • Year property opened1995
  • Most recent renovation2016

Reviews of Best Western Plus Hotel Diana from real guests

Provided by verified guests of Agoda
8.0
/
10
Cleanliness8.2
Facilities7.6
Location8.5
Room comfort and quality7.3
Service8.1
Value for money8.0
High score for Brisbane
Rating
9+ Exceptional (38)
8-9 Excellent (26)
7-8 Very Good (46)
6-7 Good (24)
<6 Below Expectation (27)
Time of the year
Mar - May (38)
Jun - Aug (32)
Sep - Nov (45)
Dec - Feb (46)
Don't miss out!Users are booking a place in Brisbane every 12 minutes on Agoda.com
All guests (268)
All room types
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Show reviews that mention 

Showing 161 verified guest comments
12345
8.0
Excellent
john from Australia
Solo traveler
Deluxe Queen
Stayed 3 nights in June 2019

A good motel, but fix the key system”

My room was fine- good condition, iron and ironing board, shower was excellent, air con worked well. My only complaint is that when I returned home for my second (of three) night, the key wouldn't work, so had to go down to reception to get it re-keyed. The excuse? 'That sometimes the keying software does that.' Either get new software, or train staff on how to use the existing system.

Reviewed June 28, 2019

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8.0
Excellent
Love from Philippines
Business traveler
Deluxe Queen
Stayed 4 nights in September 2017

Decent Hotel”

Good value for money hotel. Location is walking distance from the train station and Southbank major attractions. You can also use the fitness facility situated in the adjacent shopping center. Restaurants are a stone throw away.

Reviewed September 04, 2018

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Thank you for reviewing Best Western Plus Hotel Diana. We appreciate the lovely review and hope to welcome you back. Regards Reception.

Responded March 28, 2019
Best Western Plus Hotel Diana
8.0
Excellent
Alex from Australia
Couple
Deluxe Queen
Stayed 2 nights in October 2017

Nice pleasant stay”

We found it was pleasantly quiet compared to staying closer to the CBD with enough food and drink offerings close by to keep us happy plus the in house day spa was another bonus that we also took advantage of. The exterior of the building funnily did not reflect the interior which I thought had a bit of a kitchy old school charm about it that I liked. The only negative I'd say was the juddering lifts which seemed to be joked about by everyone riding in them. Will no doubt stay here again sometime.

Reviewed November 11, 2017

See room deals

10.0
Exceptional
Bronwyn from Australia
Family with teens
Deluxe King Or Twin
Stayed 1 night in June 2019

Exceptional”

My only issue was that the shower door did not stay closed. We were in room 218 but other than that it was great

Reviewed June 30, 2019

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Dear Bronwyn, Thank you for you review of Best Western Plus Hotel Diana. We are pleased that you enjoyed your stay with us. Please contact reception next time you stay so that we may rectify any problems that you may have straight away. Kind Regards, Reception

Responded July 02, 2019
Best Western Plus Hotel Diana
8.0
Excellent
Paul
Solo traveler
Deluxe King Or Twin
Stayed 1 night in May 2019

Very good”

All good apart from the room service as my meal was Luke warm.

Reviewed May 20, 2019

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Dear Paul, Thank you for your recent review on Best Western Plus Hotel Diana. We are happy that you enjoyed your stay with us. If you choose to stay with us again please call reception if you encounter any problems and we can help you to rectify the situation. Kind Regards, Reception

Responded June 07, 2019
Best Western Plus Hotel Diana
9.2
Exceptional
Yuni from Indonesia
Family with young children
Deluxe Queen Single
Stayed 1 night in June 2017

Very good hotel with excellent staffs”

Very nice and clean hotel with very friendly staffs (Danny was very helpful). Walking distance from Southbank parkland, a perfect place for a leisurely stroll in the evening. Safe environment. Very recommended.

Reviewed July 03, 2017

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8.8
Excellent
Chan from Malaysia
Family with teens
Deluxe Queen Single
Stayed 2 nights in June 2017

Wonderful hotel with friendly staff”

Hotel is located conveniently near bus station. Hotel room is reasonably spacious for 3 persons and clean. Your tummy can go hungry as the hotel is located next to some eatery places; Japanese food, Chinese food, etc. Great place to stay in.

Reviewed June 13, 2017

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9.6
Exceptional
PANDIAN from Malaysia
Couple
Deluxe Queen
Stayed 4 nights in February 2017

Pleasant and convenient Stay”

My wife and me stayed at Hotel Diana for 4 nights. It was a strategic location for us with free parking. Convenient stores, bakeries and eateries also nearby. The staff were very friendly and helpful. The rooms are clean and housekeeping was daily. Overall we are very satisfied and would definitely stay here again.

Reviewed February 22, 2017

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10.0
Exceptional
Kathleen from Australia
Business traveler
Deluxe Queen
Stayed 2 nights in January 2017

Lovely clean little hotel in a great location”

Surrounded by a variety of eateries and supermarket at the door, this lovely establishment is well run by friendly helpful management & staff. Is across the road from the Mater but rooms are quiet, clean & well appointed. I attended a conference this time but I'd stay here again.

Reviewed January 20, 2017

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8.0
Excellent
deborah from Australia
Couple
Stayed 1 night in April 2016

Very happy”

We have stayed at Diana Plaza Hotel before. They have updated the rooms & we were very comfortable. It is a great location but the truth is I really wanted to go back for the bath house which is in the basement of the hotel.

Reviewed April 21, 2016

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8.7
Excellent
Robert from Australia
Couple
Stayed 1 night in April 2015

A night at the Gabba.”

Proximity to Gabba. Free parking. Restaurants and pubs close by.

Have stayed here several times to watch AFL games at The Gabba. Staff always friendly and courteous. Great location for a night at the footy, ten minute walk to the game. Plenty of restaurants and pubs close by. Free parking. Reasonable rates for what it offers. Breakfast is a meal best eaten elsewhere.

Reviewed April 07, 2015

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6.3
Good
Joseph from Australia
Business traveler
Stayed 1 night in November 2013

COMFORTABLE”

Ample parking space, friendly staff and large room.

No bath towels in the room but was promptly resolved. Public transport 50m away. Across the road is Mater Hospital. Near to city, South Bank, West End and easy access to M1. Adjacent a few nice Asian restaurants. Yes I enjoyed my stay.

Reviewed November 19, 2013

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8.0
Excellent
john from Australia
Business traveler
Stayed 4 nights in April 2013

Chose the hotel for its Korean Bathhouse ”

Korean Bathhouse made it ideal for me as I needed hydro for a back injury and it was complimentary.

Needed a comfortable and central hotel for a business course but was so glad to have the hydro / bathhouse facilities to use both early morning and evening as it greatly helped my body cope with 4 long training days. It is a simple bathhouse but did the trick for me and I used it both pre and post course each day AT NO CHARGE. Will go back!

Reviewed April 17, 2013

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7.7
Very good
Terence from Australia
Couple
Stayed 1 night in January 2013

Good location and good value.”

Parking.

Overall the hotel seems to be well maintained and the rooms are quite large. For us, the location was good as it is very close to the city without the congestion of being in the centre of town. The room was well maintained although a little extra attention to cleaning around the taps in the bathroom was needed. Finding parking can be a bit of a problem in the early evening as it appears that visitors to the hospital across the road use the hotel's parking area. My wife and I enjoyed our stay and certainly plan to stop at the hotel again on future trips to Brisbane

Reviewed January 28, 2013

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9.7
Exceptional
Tracey from Australia
Couple
Stayed 1 night in January 2013

Lovely hotel ,service with attention.”

Clean,quiet,very handy walking distance to southbank.

I would definitely stay again. It was clean,well presented.Quiet.Very handy to southbank and public transport.If you needed to stay with family in the mater hospital it would be great.surrounded by a few eating spots right next door.Graet art on the walls ,a little bit old world.I loved it. Wil go back again for sure.

Reviewed January 20, 2013

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8.0
Excellent
Geoff from Australia
Group
Stayed 1 night in December 2012

There when we needed them”

friendly and helpful staff

disappointing that guests across the corridor smoked in their room which stunk out our room, hotel staff acted promptly to do something about it once we told them but during the middle of the night it was a big issue.

Reviewed January 01, 2013

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6.0
James from Australia
Business traveler
Stayed 1 night in November 2012

Nice hotel close to the city”

Close to Thai Consulate in Brisbane

A smooth late evening check in. But none of the shops or restaurants with walking distance were open. Room was comfortable and adequate. I knew I was back in Australia, for the first time in almost 4 months of overseas travel I had to pay for Internet access. Hotel is the closest to the Royal Thai Consulate in Brisbane, only 10 minutes slow walk away.

Reviewed November 28, 2012

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8.0
Excellent
LUCY from Singapore
Family with teens
Stayed 3 nights in February 2012

Nice cosy hotel ”

located near mater hill bus station. room is clean and staff are nice especially rio.the hotel has a spa for their guest (free). impressed by the cleanliness of the spa area.

booked thru agoda, a deluxe twin with bf (paid) but in record - no bf included. after showing the print out (confirmation email)to hotel front desk staff that my booking includes bf. finally, staff agreed on the bf. agoda service provider need to communicate to hotel the right info so that less problem for us.

Reviewed February 20, 2012

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8.0
Excellent
Dennis
Couple
ACCESSIBLE - 1 KING,MOBACC,DELUXE,ROLLSH,NSMK
Stayed 1 night in March 2019

Goodplace”

Good venue very handy for the hospital.

Reviewed March 15, 2019

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Dear Dennis, Thank you for your review about Best Western Plus Hotel Diana.We are pleased that you enjoyed your stay with us and found it easy to make your way to and from the hospital. We hope that you will choose to stay with us again. Kind Regards, Kirsty

Responded March 27, 2019
Best Western Plus Hotel Diana
9.2
Exceptional
Valerie from Singapore
Couple
Deluxe Queen
Stayed 1 night in August 2017

Exceptional”

Best hotel room, very spacious, clean and nice. Too bad only staying for a night.

Reviewed December 01, 2017

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Thank you so much for your lovely review of Best Western Plus Hotel Diana. We really value your feedback and hope to welcome you back. Regards Reception.

Responded March 28, 2019
Best Western Plus Hotel Diana
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