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Causeway Inn On The Mall Hotel
Causeway Inn On The Mall Hotel
Causeway Inn On The Mall Hotel
Causeway Inn On The Mall Hotel
Causeway Inn On The Mall Hotel
Causeway Inn On The Mall Hotel
Causeway Inn On The Mall Hotel

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7.8

Very good

562 reviews

562 reviews

Housekeeping13
Breakfast8
Shops8
See map

9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Bourke Street Mall

10 m

Forecast Hairdressing

20 m

Koko Black

20 m

SpellBox

20 m

Royal Arcade

30 m

Popular landmarks
Block Arcade

170 m

Eureka Skydeck

810 m

SEA LIFE Melbourne Aquarium

900 m

Queen Victoria Market

970 m

National Gallery of Victoria

1.0 km

Closest landmarks
Melbourne Vistor Booth

30 m

Gallery Freya

100 m

GPO Shop

100 m

MyChemist

100 m

Galleria Parking

100 m

Causeway Inn On The Mall Hotel

327 Bourke Street Mall, Melbourne CBD, Melbourne, Australia, 3000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. It's centrally located in Melbourne CBD only 520 m from public transport, so that you'll have easy access to local areas. Don't leave before paying a visit to the famous Royal Botanic Gardens Victoria. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

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Highlights

Located in heart of Melbourne

Check-in [24-hour]

90 meters to public transportation

Inside city center

180 meters to Block Arcade

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Important announcement -- "As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details."

Facilities

Front desk [24-hour]

Free Wi-Fi in all rooms!

Luggage storage

Contactless check-in/out

Room service

Tours

Babysitting service

Concierge

Your dates are popular among travelersUsers are booking a place in Melbourne every 23 minutes on Agoda.com
Value for money7.8
Distance to city center0.0 km
Location rating9.4
Nearest airportEssendon Airport (MEB)
Distance to airport11.3 km

Rooms available at Causeway Inn On The Mall Hotel

Very good
Room comfort & quality

7.6

Superior Room
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 1 queen bed and 1 sofa bed
Enter dates to see prices
Queen Room City View
...
  • Room size: 16 m²/172 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Queen Room
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Twin Room
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Standard Double Room
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Mall Room
...
  • Room size: 16 m²/172 ft²
  • 1 queen bed
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
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DOUBLE BED 1 TWIN BED
...
    Enter dates to see prices
    DOUBLE ROOM 2 BEDS 2 TWIN BEDS
    ...
      Enter dates to see prices
      Double Twin
      ...
        Enter dates to see prices

        Frequently asked questions

        What time is check-in and check-out at Causeway Inn On The Mall Hotel?

        Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The inn offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to Causeway Inn On The Mall Hotel?

        Parking is available for a fee of 20 AUD per day. If you're looking for an easy way to get around Melbourne with private transportation, the inn can arrange taxi service.

        Is breakfast offered at Causeway Inn On The Mall Hotel?

        Wake up to a great continental breakfast at Causeway Inn On The Mall Hotel. Adults can enjoy breakfast offered with an additional charge of 10 AUD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the inn.

        What is the smoking policy at Causeway Inn On The Mall Hotel?

        Causeway Inn On The Mall Hotel does not permit smoking in any of its rooms or indoor areas.

        What is the closest train, metro, or bus station to Causeway Inn On The Mall Hotel?

        Yarra Trams is the closest train, metro, or bus station, about 70 m away from Causeway Inn On The Mall Hotel.

        What restaurants are nearby Causeway Inn On The Mall Hotel?

        Restaurants including Chin Chin, Stalactites and Delhi Rocks are popular in Causeway Inn On The Mall Hotel’s neighborhood which is known as Melbourne CBD.

        What popular shopping places are close to Causeway Inn On The Mall Hotel?

        Shopping options in Causeway Inn On The Mall Hotel’s Melbourne CBD neighborhood include Block Arcade, Melbourne Central and DFO South Wharf.

        What are popular attractions near Causeway Inn On The Mall Hotel?

        Guests at Causeway Inn On The Mall Hotel can easily visit Eureka Skydeck, National Gallery of Victoria and SEA LIFE Melbourne Aquarium located in the Melbourne CBD area.

        What popular natural sightseeing spots are close to Causeway Inn On The Mall Hotel?

        Causeway Inn On The Mall Hotel’s nearby natural sights include Richmond Rowing Club, Mercantile Rowing Club and Melbourne Grammar Rowing Club located in the same Melbourne CBD area.

        Show more questions
        See map

        Explore the neighborhood

        What people love about Causeway Inn On The Mall Hotel

        • 8.4

          Excellent
          Location

          "Great Location"

          Caroline

          |

          August 30, 2019

        • 7.6

          Very good

          "Great to have been upgraded to view Myer mall all day!"

          Peter

          |

          May 11, 2019

        • 8.8

          Excellent
          Staff 

          "Friendly and helpful staffs."

          Gayathri

          |

          May 10, 2019

        Property ranking|Compared to 1,446 Melbourne properties
        See all rankings
        Location score
        9.4/10
        Room comfort score
        7.6/10
        Value for money score
        7.8/10
        Cleanliness score
        7.7/10
        Better than
        97
        %
        of Melbourne properties
        Better than
        91
        %
        of Melbourne properties
        Better than
        83
        %
        of Melbourne properties
        Better than
        82
        %
        of Melbourne properties
        Overall rating:

        7.8

        Very good
        562 reviews
        Cleanliness
        7.7
        Facilities
        6.6
        Location
        9.4
        Read all reviews >
        More about Causeway Inn On The Mall Hotel

        More about Causeway Inn On The Mall Hotel

        Causeway Inn On The Mall Hotel

        You'll love the exceptional convenience during your stay at Causeway Inn On The Mall Hotel, located right in the heart of the city center, with an easy access to everything in Melbourne. Variety is the spice of life. Causeway Inn On The Mall Hotel offers an abundance of choices in activities, with its location just 2.0 km from the Royal Botanic Gardens Victoria. True travelers love good transport options, and Flinders Street Railway Station is just 520 m away from Causeway Inn On The Mall Hotel, giving your stay the added convenience of accessing one of the city's transportation systems.
        The superior services and facilities offered at Causeway Inn On The Mall Hotel will make for a memorable stay. Stay connected throughout your stay with free internet access provided. Your explorations of Melbourne can be assisted with the taxi services available here. Parking is provided for guests by the inn.
        You'll have no problem planning out your days and transportation needs with front desk services including concierge service and luggage storage. The inn's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service offered at Causeway Inn On The Mall Hotel. In-room conveniences such as room service and daily housekeeping will make staying in a great choice.
        The inn is entirely non-smoking.
        Guests are guaranteed a comfortable stay while at Causeway Inn On The Mall Hotel. To enhance your stay, some rooms at the inn come with blackout curtains and air conditioning. Some rooms have cable TV to keep guests entertained. You may be assured to know that a refrigerator and a coffee or tea maker are available in some select rooms.
        You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


        Dining and things to do

        Wake up with no worries at Causeway Inn On The Mall Hotel, where breakfast can be provided in house. Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
        Never let a day go wasted when you're at Causeway Inn On The Mall Hotel with all the activities and facilities provided. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area.


        Around the property

        Venture outside Causeway Inn On The Mall Hotel and explore Melbourne during your stay. Watch the local team play at Melbourne Cricket Ground (MCG) located 1.8 km away, where you can also buy authentic team merchandise. Photograph yourself in front of Eureka Skydeck located 800 m away, which people travel great distances to see.


        Reasons to stay here

        Spend less here on rooms than you would at 90% of other accommodations in the city.
        Verified reviews for this inn's food and dining options score it better than 92% of accommodations in the city.
        Travelers who stayed here really appreciated the location, scoring it better than 97% of the city's other options.

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        Amenities and facilities
        Good
        Facilities

        6.6

        Most talked about facilities

        Breakfast

        93 mentions

        Housekeeping

        61 mentions

        Internet

        13 mentions

        Taxi

        4 mentions

        Languages spoken

        • English

        Accessibility

        • Wheelchair accessible

        Internet access

        • Free Wi-Fi in all rooms!
        • Wi-Fi in public areas

        Things to do, ways to relax

        • Ticket services
        • Tours

        Cleanliness and safety

        • Cashless payment service
        • Daily disinfection in all rooms
        • Daily disinfection in common areas
        • Face coverings on staff
        • First aid kit
        • Free face masks
        • Hand sanitizer
        • Hot water linen and laundry washing
        • Physical distancing of at least 1 meter
        • Protective screens in common areas
        • Rooms sanitized between stays
        • Safe dining setup
        • Shared stationery removed
        • Staff trained in safety protocol

        Dining, drinking, and snacking

        • Kitchen
        • Room service
        • Vending machine

        Services and conveniences

        • Concierge
        • Contactless check-in/out
        • Daily housekeeping
        • Dry cleaning
        • Elevator
        • Facilities for disabled guests
        • Food delivery
        • Invoice provided
        • Ironing service
        • Luggage storage
        • Smoke-free property
        • Smoking area

        For the kids

        • Babysitting service

        Access

        • CCTV in common areas
        • Check-in [24-hour]
        • Fire extinguisher
        • Front desk [24-hour]
        • Pets allowed

        Getting around

        • Car park [charges apply]
        • Taxi service

        Available in all rooms

        • Air conditioning
        • Alarm clock
        • Blackout curtains
        • Closet
        • Coffee/tea maker
        • Daily housekeeping
        • Desk
        • Free bottled water
        • Hair dryer
        • Heating
        • In-room safe box
        • Internet access – wireless
        • Ironing facilities
        • Mirror
        • Non-smoking
        • Private bathroom
        • Refrigerator
        • Satellite/cable channels
        • Shower
        • Soundproofing
        • Telephone
        • Toiletries
        • Towels
        • Wake-up service
        • Wi-Fi [free]
        Food and dining
        Breakfast options
        • Continental
        Location
        327 Bourke Street Mall, Melbourne CBD, Melbourne, Australia, 3000
        Exceptional
        Location

        9.4

        Airports

        • Essendon Airport (MEB)
          11.3 km
        • Melbourne Airport (MEL)
          19.4 km 31 min drive

        Public transportation

        • Yarra Trams
          80 m
        • City Circle Tram
          300 m

        Hospital or clinic

        • MyChemist
          100 m

        Shopping

        • Block Arcade
          170 m

        Convenience store

        • 7 Eleven
          120 m 3 min drive

        Cash withdrawal

        • ATM
          60 m
        What's nearby

        Popular landmarks

        • Block Arcade
          170 m
        • Eureka Skydeck
          810 m
        • SEA LIFE Melbourne Aquarium
          900 m
        • Queen Victoria Market
          970 m
        • National Gallery of Victoria
          1.0 km
        • Melbourne Museum
          1.4 km
        • Melbourne Cricket Ground (MCG)
          1.9 km
        • Shrine of Remembrance
          2.0 km
        • Royal Botanic Gardens Victoria
          2.0 km
        • Melbourne Zoo
          3.5 km

        Nearby landmarks

        • Bourke Street Mall
          10 m
        • Forecast Hairdressing
          20 m
        • Koko Black
          20 m
        • SpellBox
          20 m
        • Royal Arcade
          30 m
        • Melbourne Vistor Booth
          30 m
        • Myer
          40 m
        • Don’t Come Shop
          60 m
        • Suga-Melbourne Candy Kitchen
          60 m
        • Yarra Trams
          80 m
        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Property policies
        Children and extra beds

        Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

        All children are welcome.

        Infant 0-1 year(s)
        Stay for free if using existing bedding.
        Baby cot/crib available upon request
        Children 2-11 year(s)
        Stay for free if using existing bedding.
        If you need an extra bed, it will incur an additional charge.
        Guests 12 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.
        • This is a strictly non-smoking property.
        • Please note that your credit card may be pre-authorized for the amount equal to the first night’s accommodation prior to your arrival.

          Pre-authorization of credit card number given during booking process will be carried out by the hotel 7 days prior to arrival date.

          If credit card is found to be invalid during pre-authorization, you will be contacted to provide an alternative credit card number.

          All guests are required to provide a valid credit card for pre-authorization purposes.
        • Guests staying at the property can access the discounted parking spaces that the property has with Wilson’s Galleria parking in the corner of Little Collins, Elizabeth Streets and Greenco parking at 180 Russell Street. The height of the parking lot is 2.0 meters. For directions, opening hours and prices, please contact the property directly.
        • The property requires a refundable security deposit of AUD 100 upon check-in.
        • When booking more than 5 rooms, different policies and additional supplements may apply.
        Some helpful facts

        Check-in/Check-out

        • Check-in from14:00
        • Check-out until10:00

        Getting around

        • Distance from city center0.0 km
        • Travel time to airport (minutes)25

        Extras

        • Breakfast charge (unless included in room price)10 AUD

        The property

        • Non-smoking rooms/floorsno
        • Number of floors8
        • Number of rooms 82
        • Room voltage240
        • Year property opened1997
        • Most recent renovation2010

        Parking

        • Daily parking fee20 AUD
        Property announcements

        As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.

        Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

        This property cannot currently accept quarantine stays, or any guests undergoing official quarantine.

        Considering the Coronavirus (COVID-19) circumstances, we request that you check travel restrictions and relevant travel advisories before booking and traveling.

        Reviews of Causeway Inn On The Mall Hotel from real guests

        Provided by verified guests of Agoda
        7.8
        /
        10
        Cleanliness7.7
        Facilities6.6
        Location9.4
        Room comfort and quality7.6
        Service7.6
        Value for money7.8
        High score for Melbourne
        Rating
        9+ Exceptional (80)
        8-9 Excellent (126)
        7-8 Very Good (140)
        6-7 Good (89)
        <6 Below Expectation (58)
        Time of the year
        Mar - May (147)
        Jun - Aug (117)
        Sep - Nov (120)
        Dec - Feb (109)
        All guests (562)
        All room types
        All languages

        Show reviews that mention 

        Showing 493 verified guest comments
        12345
        9.2
        Exceptional
        Linda
        Couple
        Standard Double Room
        Stayed 3 nights in January 2019

        Exceptional”

        Hotel location was great! Walking distance to cafes, shops and Chinatown - made it easy to get around without having to worry about public transport unless we are going outside of the CBD. The room was a but small but that did not bother us as we were not there to stay in the hotel all day. The bathroom is a little dated, but overall the room was okay. It was clean and had the basic necessities/facilities. Staff were great, willing to help and were very friendly. Security was great as you will need a card to swipe for the lifts to work. This is great as the hotel is down a alleyway, so you do not know what type of people might go into the hotel and up to the floors where guests are staying.

        Reviewed January 18, 2019

        See room deals

        We very much appreciate your comments. It is always a pleasure to receive positive feedback and please be assured that we will share your lovely words with the entire Team. Thank you again for sharing your experience, and we hope to see you again soon. Sincerely,

        Responded January 30, 2020
        Causeway Inn On The Mall Hotel
        9.6
        Exceptional
        Deb from Australia
        Group
        Standard Double Room
        Stayed 1 night in May 2019

        This Motel is small but clean and central as you can get...trams get you wherever you want to go. ”

        Helpful staff, clean room and perfect location

        Reviewed May 05, 2019

        See room deals

        Thank you for taking the time to share a review on your recent stay with us. It is fantastic to hear that you made the most of our central location, so conveniently accessible by tram, and within Melbourne’s ‘free tram zone’. We are also glad to see that you enjoyed our Front Desk's passion for service. Kindly note that we will share your words with the entire Team! See you next time :)

        Responded January 30, 2020
        Causeway Inn On The Mall Hotel
        9.6
        Exceptional
        Alveinia from Indonesia
        Family with young children
        Superior Room
        Stayed 4 nights in July 2019

        Very good location and value for money”

        Right for travelling with children when you don't expect to walk too far back to your hotel after strolling around

        Reviewed July 17, 2019

        See room deals

        We are so glad you enjoyed your stay... can't wait to see you again!

        Responded January 30, 2020
        Causeway Inn On The Mall Hotel
        9.2
        Exceptional
        SHU from Taiwan
        Group
        Standard Double Room
        Stayed 2 nights in May 2019

        Great location ”

        Everything is fine, just my room design is a bit strange, it's long square, bed and toilet at one of each side and there is long table btw bed and toilet with a TV on it. The TV is not facing to the bed but facing to the wall, as the table is long square too and it's fixed at the other side wall which it's impossible to move position,for a little bit time enjoy TV at the hotel is a drama. But TV is not so important during my trip anyway.

        Reviewed May 31, 2019

        See room deals

        Thank you for staying with us and your feedback which we have taken on board. We hope to welcome you again in the future.

        Responded January 30, 2020
        Causeway Inn On The Mall Hotel
        8.8
        Excellent
        Gayathri from Malaysia
        Couple
        Standard Double Room
        Stayed 3 nights in May 2019

        Great location! ”

        Definitely great location, walking distance to the tram stops, shops and restaurants. Room was rather small and no free WiFi. Thin walls, can hear noises in the hallway. Friendly and helpful staffs. Will definitely stay again if I ever visit Melbourne.

        Reviewed May 10, 2019

        See room deals

        Thank you for your review. We appreciate you sharing your concerns and at the same time providing us with some valuable feedback; please allow me to inform you that we do offer complimentary WiFi access for all guests.We hope to welcome you back in the near future.

        Responded January 30, 2020
        Causeway Inn On The Mall Hotel
        8.4
        Excellent
        Vicki from Australia
        Couple
        Queen Room
        Stayed 7 nights in March 2019

        Travellers from Qld.”

        Convenient to Transport and shopping,would of liked free breakfast with our room,as we were there for 7 days,otherwise good service

        Reviewed March 24, 2019

        See room deals

        Thank you for your review and feedback, it is pleasing to read that you enjoyed our location , so conveniently accessible by tram, and within Melbourne’s ‘free tram zone’. Please do not hesitate to speak direct with our friendly reservations team before your next stay, as they would be more than happy to assist in finding the best solution to your accommodation needs. With thanks and best wishes,

        Responded January 30, 2020
        Causeway Inn On The Mall Hotel
        8.0
        Excellent
        Korina from Philippines
        Couple
        Queen Room City View
        Stayed 5 nights in March 2019

        Budget hotel but location was amazing”

        This is a budget hotel in the middle of Melbourne CBD. The room was small but just enough for 2 people with 2 large bags. We had to maximize the space so we can move around. The bathroom was quite small too but we did not mind. The location was amazing though. We had a simple continental breakfast with our booking so if you are looking for a hot meal for your morning then this would not be the hotel for you. The elevator was quite old too, takes several seconds to go up and down for just a few floors.

        Reviewed May 02, 2019

        See room deals

        Thank you for your feedback following your recent stay with us . It is really helpful for us to know where we are doing things right and also where there is potential for improvements. We are always looking for ways to enhance the experience of our guests and thank you once again for your feedback. We look forward to the opportunity of welcoming you again in the not too distant future. Best Regards,

        Responded January 30, 2020
        Causeway Inn On The Mall Hotel
        8.4
        Excellent
        Caroline from Philippines
        Group
        Queen Room
        Stayed 5 nights in August 2019

        Great Location ”

        Great Location

        Reviewed August 30, 2019

        See room deals

        Thank you for your recent stay & feedback!

        Responded January 30, 2020
        Causeway Inn On The Mall Hotel
        7.6
        Very good
        Peter from Singapore
        Couple
        Standard Double Room
        Stayed 1 night in May 2019

        upgrade room with balcony”

        Great to have been upgraded to view Myer mall all day! Windy street and busy trams so convenient and safe to walk on foot all day and night

        Reviewed May 11, 2019

        See room deals

        Thank you for taking the time to post your review. We are so pleased you enjoyed all aspects of your stay with us, especially regarding your upgraded room and high level of service. We look forward to welcoming you back again soon.

        Responded January 30, 2020
        Causeway Inn On The Mall Hotel
        6.0
        Maryse from Canada
        Couple
        Queen Room City View
        Stayed 2 nights in June 2019

        Great location but nothing else works for it”

        Great location but not so good for the rest: the wifi did not work in our room, the room was tiny, no air flow from the air conditioning system. More pricey than an apartment, this old hotel chain needs to rethink its facilities and offers in this day and age.

        Reviewed June 06, 2019

        See room deals

        We appreciate the observations and we will gladly share with the team. We look forward to welcome you back again

        Responded January 30, 2020
        Causeway Inn On The Mall Hotel
        6.0
        Alfredo from Philippines
        Group
        Queen Room
        Stayed 7 nights in October 2019

        Disappointed with rude staff”

        We were very disappointed. When we arrived they told us we had no reservation. the staff was very rude to us. They told us to check with agoda eventhough we showed our comfirmation..Our booking was paid for 7 days. No apologies was made until the 5th day. It was a bad experience with staff.

        Reviewed October 20, 2019

        See room deals

        Thank you for sharing a review about your stay. It is regrettable to hear that not all aspects of your stay were enjoyable and we apologise for your disappointment. We will address your feedback with the team to ensure that we can provide the best possibly experience for all our guests.

        Responded January 30, 2020
        Causeway Inn On The Mall Hotel
        6.4
        Good
        WIDAYANTI from Singapore
        Couple
        Stayed 4 nights in June 2018

        Good”

        Great Location ! Value for money!!

        Reviewed June 08, 2019

        See room deals

        Thanks so much for the feedback! See you next time :)

        Responded January 30, 2020
        Causeway Inn On The Mall Hotel
        5.6
        TECK from Singapore
        Family with young children
        Twin Room
        Stayed 8 nights in May 2018

        Above average”

        Centrally located, however guest lift broke down. Not much help from staff with luggages.

        Reviewed January 15, 2019

        See room deals

        Thank you for your feedback following your recent stay with us . It is really helpful for us to know where we are doing things right and also where there is potential for improvements. We are always looking for ways to enhance the experience of our guests and thank you once again for your feedback. We look forward to the opportunity of welcoming you again in the not too distant future. Best Regards,

        Responded January 30, 2020
        Causeway Inn On The Mall Hotel
        4.4
        Kaitlyn
        Couple
        Twin Room
        Stayed 1 night in February 2019

        Do. Not. Book.”

        Staff were rude. Asked for large bed (subject to availability) - instead of saying it’s not available, they just didn’t notify us and put us in 2 singles. Pair of someone else’s shoes found under one of the beds - not clean! Air conditioning VERY minimal.

        Reviewed February 07, 2019

        See room deals

        We regret you were underwhelmed by the service provided by our staff, however, and would appreciate any additional information you can provide in order for us to understand your experience in more detail.We are looking forward to hearing from you soon.

        Responded January 30, 2020
        Causeway Inn On The Mall Hotel
        9.6
        Exceptional
        Leanne from Australia
        Solo traveler
        Twin Room
        Stayed 3 nights in August 2018

        Love This Place”

        Causeway Inn on the Mall, is in my opinion, the absolutely best located hotel in Melbourne CBD. Just step outside the door and there are laneway cafes and coffee shops, a few more steps and you are on the Bourke St Mall. The staff are always helpful and efficient, rooms are clean and have all the necessities and the breakfast is good value if you choose to book it. Its the only place I stay whilst in Melbourne, mostly because of its location.

        Reviewed August 13, 2018

        See room deals

        9.3
        Exceptional
        Alexandra from Australia
        Group
        Twin Room
        Stayed 3 nights in February 2012

        Exactly what we were looking for.”

        location, convenience

        if you are in melbourne to shop or see the sights, the location of the hotel is brilliant! - right on the mall with david jones and myer opposite. the shops are right below you with amazing buskers not far away, making the experience more fun and vibrant. however, this could not be heard from our hotel room, where it was quiet and cozy with the most comfortable beds! i went to melbourne to shop for a few days, so wasn't looking for an expensive hotel to stay at, although needed something in the middle of the city so it wee easy to get around. the causeway inn certainly delivered, despite the fact the view from our window was an old building with smashed windows, the hotel was what we were looking for, for the short period of time we were in the city. food was great, atmosphere was great and the staff very helpful! thank you!

        Reviewed February 07, 2012

        See room deals

        8.7
        Excellent
        Jenny from Australia
        Couple
        Standard Double Room
        Stayed 2 nights in May 2012

        Excellent location, clean but small rooms”

        Location, Location, Location, Friendliness of staff

        I cannot rave about how good the location of the Causeway Inn is for a weekend shopper in Melbourne. Located in a little laneway right on the main part of Bourke St Mall, it really is a short walk in for every and any direction of Melbourne City. Admittedly, I didn't do the best planning and did a LOT of walking during my weekend trip. Hotel staff were friendly, polite. You could leave your bags there if the rooms weren't ready for check-in while you have a wander through the laneways. Unfortunately, the housekeeping staff isn't the most efficient so early checkin before 2pm is unlikely. Mini fridge included coffee/tea things, a bottle of water, nothing special. Same with bathroom amenities, clean and of good standard but nothing special. Still, a great place to stay and I would definitely recommend and rebook should I need another Melbourne City accomodation. Oh, don't bother with the continental buffet breakfast, you're in Melbourne, there are much better options!!

        Reviewed May 17, 2012

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        9.3
        Exceptional
        Ashlea from Australia
        Group
        Standard Double Room
        Stayed 2 nights in June 2012

        Best located Hotel in the City- A hidden Gem.”

        perfect location for sight seeing- Tram station/Train station, Shopping, Eating, Sports Stadiums etc.

        My boyfriend (23) and I (19) stayed here for 2 nights on Sunday and Monday. The service was good and the receptionist was able to recomment great resturants for us. The location is the best part about this hotel- situated right on Bourke Street Mall which is the main and most central street in Melbourne CBD. It is located in a quaint alley wall that runs through Bourke Street onto Little Collins street which is flooded with cute Cafe's open for breaky brunch and lunch. We didn't chose a package with breaky as there are so many options in Melbourne. Room size for standard room was great and the room had a nice large window and adequate sized bathroom with shower. I would definitely return as the check in and check out procedure was easy and we were able to store our lauggage. 1min walk to Tram station which runs around the city and to St. Kilda etc.

        Reviewed June 23, 2012

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        9.3
        Exceptional
        Osvaldo from Australia
        Couple
        Queen Room
        Stayed 3 nights in September 2012

        good hotel”

        locastion and security

        the causeway inn on the mall hotel was a very pleasant experience due to the friendly service provided by reception personnel, the security provided by the setting of the hotel, (first lift operated by access card to gain access to the second lift to the rooms) and the big plus it was the location, everything, shops, transport, dinning venues, entertainment and public transport was just a few steps from the hotel. the rooms althoug not big,are self contained with facilities for a cup of tea at the end of the day. good facilities for laundry, drying and ironing if needed. this hotel, is surely in our future travelling plans.

        Reviewed October 07, 2012

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        9.7
        Exceptional
        Carmen from Australia
        Solo traveler
        Twin Room
        Stayed 2 nights in September 2012

        Wake up and step into Shopping heaven!”

        The location and the price

        I had to fly to Melbourne for an unfortunate hospital visit, The Causeway Inn allowed me to get to the Royal Melbourne Hospital easily as access to trams is fantastic. Being in the heart of the city made my precious time to shop and experience a little of Melbourne so easy. The causeway if is definitely a great place to stay if you want a clean room, a bed to sleep and a room to store all that great shopping you will do!

        Reviewed September 12, 2012

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