Citadines Mount Sophia Singapore
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8.1
Excellent
6.5% this month
/10
(352 reviews)See what guests said
See map
8.4
Excellent
Location rating score
Excellent location - Inside city center
  • Kult Gallery20 m
  • Wilkie's Edge70 m
  • PoMo220 m
  • Deck Art Galery240 m
  • Lasalle College of the Arts250 m
  • Sunshine Plaza280 m
  • Old Kindergarten300 m
  • Albert Mall300 m
  • the little drom store310 m
  • 2902 Gallery320 m
  • Free Wi-Fi

    Citadines Mount Sophia Singapore

    8 Wilkie Road #01-26 Wilkie Edge, Bugis, Singapore, Singapore, 228095 - See map
    "Great value for money on this booking at least, clean modern facilities, very homely, and an excellent complementary breakfast on weekdays."
    robert - November 27, 2017
    Exceptional reputation
    Recommended by 92% of guests
    Excellent cleanliness
    8.3 rating for cleanliness
    • 380 meters to public transportation

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Separate living room

    Property ranking|Compared to 1,325 Singapore properties
    See all rankings
    Room comfort score
    8.2/10
    Room size
    48 sqm.
    Couples review score
    8.4/10
    Value for money score
    8.1/10
    Better than
    93
    %
    of Singapore properties
    Bigger than
    93
    %
    of Singapore properties
    Better than
    90
    %
    of Singapore properties
    Better than
    89
    %
    of Singapore properties
    Value for money8.1
    Distance to city center1. Km
    Location rating8.4
    Nearest airportSingapore Changi Airport (SIN) - Singapore
    Distance to airport16.6 km

    Rooms available at Citadines Mount Sophia Singapore

    8.2
    Excellent
    Room comfort & quality
    2 Bedroom Executive
    2 Bedroom Executive
    ...
    • Room size: 64 m²/689 ft²
    • City view
    • 1 queen bed or 1 double bed...
    Enter dates to see prices
    1 Bedroom Deluxe
    1 Bedroom Deluxe
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 1 queen bed & 1 sofa bed
    Enter dates to see prices
    Studio
    Studio
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    1 Bedroom Executive
    1 Bedroom Executive
    ...
    • Room size: 56 m²/603 ft²
    • City view
    • 1 queen bed & 1 sofa bed
    Enter dates to see prices
    Studio Executive
    Studio Executive
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 1 queen bed
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    Double One Bedroom
    Double One Bedroom
    ...
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      Double One Bedroom
      Double One Bedroom
      ...
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        Double Standard
        Double Standard
        ...
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          Suite Deluxe
          Suite Deluxe
          ...
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            2-bedroom Executive
            2-bedroom Executive
            ...
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              What people love about Citadines Mount Sophia Singapore

              • 8.4
                Excellent
                Staff 

                "Staff very friendly and efficent and willing to give advice when asked."

                Jenny

                |

                January 5, 2019

              • 8.8
                Excellent

                "Facilities: Gym, Laundry coin, water dispenser in each floor for free."

                HENDRI

                |

                January 3, 2019

              • 8.8
                Excellent
                Location

                "Location: 5 -6 minutes walk to Bencoolen MRT, Rochor MRT."

                HENDRI

                |

                January 3, 2019

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              More about Citadines Mount Sophia Singapore

              More about Citadines Mount Sophia Singapore

              9.2
              Exceptional

              "The staffs at the receptionist are kind, very welcoming and ..."

              Theresia

              |

              December 31, 2018

              An overview

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              What they offer

              9.2
              Exceptional

              "We were very happy with our 5 days stay here at Citadines Mo..."

              Theresia

              |

              December 31, 2018

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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Food and dining

              Nearby restaurants

              Asian cuisine
              Asian cuisine
              Hanis Cafe & Bakery - Wilkie Edge
              10 m Asian, Cafe, Halal
              Wild Rocket @ Mount Emily
              20 m Asian, Fusion, Singaporean
              Red House
              240 m Asian, Chinese, Seafood
              Chinese cuisine
              Chinese cuisine
              Chef Kang
              280 m Chinese
              Hong Kong Dim Sum Cafe
              370 m Chinese
              Fu Lin Men
              570 m Chinese
              Japanese cuisine
              Japanese cuisine
              Seki
              380 m Japanese
              Seiwaa
              560 m Japanese
              Han Cuisine of Naniwa
              850 m Japanese

              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Property's guest policies

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              Some helpful facts

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              Reviews of Citadines Mount Sophia Singapore from real guests

              Overall rating
              8.4
              Excellent
              From 1190 reviews
              Provided by verified guests of
              Agoda Reviews (352)Booking.com Reviews (737)
              Rating via Agoda8.1
              /
              10
              Excellent
              6.5% this month
              Cleanliness8.3
              Facilities7.7
              Location8.4
              Room comfort and quality8.2
              Service8.1
              Value for money8.1
              High score for Singapore
              Rating
              9+ Exceptional (58)
              8-9 Excellent (39)
              7-8 Very Good (52)
              6-7 Good (29)
              <6 Below Expectation (24)
              Time of the year
              Mar - May (44)
              Jun - Aug (40)
              Sep - Nov (39)
              Dec - Feb (79)
              All guests (352)
              All room types
              All languages

              Show reviews that mention 

              Showing 202 verified guest comments
              12345
              10.0
              Exceptional
              Rio from Indonesia
              Family with young children
              Studio Executive
              Stayed 4 nights in June, 2019

              Perfect place to stay”

              Credit to Citadines who granted us 1 bedroom apartment instead of studio executive which we booked and paid for. Special thanks for receptionist guy named Elijah who gave us warm welcome and allowing us to enter the room before the required check in time. We really appreciated for making our vacation so perfect and memorable. The room was just perfect, in terms of spacious, clean, comfortable, and equiped with home appliances that meet our needs. The location is strategic. It's easy to find food, restaurants and food district are just across the building. Walking distance to 5 MRT stations, Dhoby Ghaut, Little India, Rochor, Bencoolen, and Bras Basah. There are also convinient stores nearby, seven eleven, fair price express, and watson. There is oxidized water dispenser next to the elevator in every floor. 1 thing the management has to improve, in room 1221 the bathroom door was quite hard to close & open, its kinda stuck to the floor. Thanks Citadines, surely we'll be back again.

              Reviewed July 05, 2019

              Dear Rio, Greetings from your friendly team at Citadines Mount Sophia! All of us are delighted your lovely family and you had a wholly enjoyable and comfortable stay with us. It was truly our pleasure to be able to assist you with an early check-in as our occupancy situation allowed us to and we sincerely thank you for your kind mention on this matter. All of us are truly humbled and grateful for your lovely compliment for our service, especially your heartwarming mention for our team member Elijah, as it inspires us to always provide the highest level of service in our industry. Thank you! All of us truly enjoyed being of service to your lovely family and you, and we earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your valued support and loyalty. Kind regards, Cynthia Lim, Manager, Social Media and Partnerships

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              Citadines Mount Sophia Singapore
              10.0
              Exceptional
              Janine from Australia
              Group
              2 Bedroom Executive
              Stayed 7 nights in July, 2019

              Exceptional”

              We were very happy with our 5 days stay at Citadines Mount Sophia. The location very good for access to Bugis, Little India, Orchard Road and MRT. The staff are exceptional extremely helpful. Upon check in Elijah who was on the reception desk discovered that we had paid for 2 rooms instead of 1. He was very kind in helping us sort booking out very quickly and we received our refund from Agoda by the time we checked out 5 days later. We stayed in a 2 bedroom , 2 bathroom executive apartment which was spacious and perfect for myself, hubby and mother in law. Apartment very clean and housekeeping staff were fantastic. Would highly recommend. Can’t wait to return soon.

              Reviewed July 17, 2019

              Dear Janine, Greetings from your team at Citadines Mount Sophia Singaporet! Thank you for choosing our centrally located serviced residence for your holiday here and for your positive feedback. All of us are delighted you had a wholly enjoyable and comfortable stay with us. It definitely brings us much joy and inspiration to learn you have been highly impressed with our service, especially from our Guest Service team member Elijah, and we are truly thankful for your kind compliment. All of us are indeed heartened to learn you found our strategic location with its close proximity to Little India, shops, eateries and MRT stations perfect for your holiday here. It has been our great privilege and pleasure to have been of service to you. All of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays with us. We are at your service. Thank you for your valued support. Kind regards, Cynthia Lim, Manager, Social Media and Partnerships

              Show more
              Citadines Mount Sophia Singapore
              10.0
              Exceptional
              Yaumi from Indonesia
              Business traveler
              1 Bedroom Executive
              Stayed 8 nights in January, 2019

              Amazing! Can't wait to be back again :D”

              I stayed at Citadines Mount Sophia for 7-days and it was superb! Overall room/unit condition: - Very spacious, with living room (plasma TV, sofa bed, 1 lounge chair), dining table with two chairs and several electric plugs near the dining table and sofa bed, separate toilet + bathroom with bath-tub, and bedroom with double bed with BIG closet - No deposit payment if booking via Agoda KITCHEN - This is the most impressive part, they have a quite spacious kitchen with electric stoves, complete kitchen utensils, and medium/2-doors refrigerator (what do you ask for more?) Cleaning service - They provided a full-cleaning service (even helped with the dish-washing), they have different policies regarding the cleaning service frequencies, depending on how long you are staying Laundry - They have a separate laundry room on another floor Location - Near several MRT stations such as Bencoolen & Bugis and lots of foods/convenience stores/ATM/Starbucks around :)

              Reviewed January 27, 2019

              Dear Yaumi, Greetings! Your grateful and friendly team at Citadines Mount Sophia Singapore truly appreciates your valued support for our serviced residence and for your valuable feedback on your stay experience with us. All of us are delighted you enjoyed your stay and have found our central location ideal. We are thrilled to learn you shall be returning to stay with us again and we earnestly look forward to welcoming you back. We sincerely invite you to contact us if there is anything we may assist with your future stays as all of us would be happy to be of assistance to you. Thank you for giving us the great privilege and pleasure of being of service to you. Kind regards, Cynthia Lim, Resident Relations Manager

              Responded January 28, 2019
              Citadines Mount Sophia Singapore
              9.2
              Exceptional
              Theresia from Indonesia
              Family with teens
              Studio
              Stayed 4 nights in December, 2018

              Wonderful stay!”

              We were very happy with our 5 days stay here at Citadines Mount Sophia! The staffs at the receptionist are kind, very welcoming and facilitating! Our room was exceptionally clean. The room service always cleans our room and give us new amenities every day. We could also refill our drinks at the dispenser near the elevator. The place was like our own home; with all the facilities and stuffs in our room. Even plates and cutlery are provided. We didn't buy the breakfast package but you can always eat your breakfast at Wilkie Edge; the mall that's just right beside the serviced apartment. There's this shop called Hanis which has wide variety of menu for your breakfast, lunch, or even dinner! Can't ask for more! If you are planning on to stay for more than 3 nights, I deeply recommend this place. Thank you for the wonderful stay and thank you for being so accomodating~ <3

              Reviewed December 31, 2018

              Dear Theresia, Greetings from your friendly team at Citadines Mount Sophia Singapore! Thank you for choosing our serviced residence and for letting us know you had an enjoyable and comfortable stay with us. It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and further spur our passion to provide the best service in our industry. All of us sincerely hope you will now make our residence your choice lodging whenever you are back in our garden-city. If there is anything we may assist with your future stays, please do not hesitate to let us know as we would be happy to be of assistance to you. Thank you for giving us the great privilege and pleasure of serving you. All of us earnestly look forward to welcoming you back and being of service to you again soon. We wish your family and you a brilliant and happy 2019! Thank you. Kind regards, Cynthia Lim, Resident Relations Manager

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              Citadines Mount Sophia Singapore
              9.6
              Exceptional
              Anne from United States
              Family with teens
              1 Bedroom Deluxe
              Stayed 4 nights in November, 2018

              Exceptional”

              The room was surprisingly large with a great view, nice staff. The pull out bed was perfect for the kids. Someone had clearly smoked in the room before but the staff was doing what they could to make it smell better. Close location to many attractions. Kids loved the downstairs area. Very happy with our stay.

              Reviewed December 03, 2018

              Dera Anne, Greetings from your team at Citadines Mount Sophia Singapore! Thank you for choosing our centrally located serviced residence and for your positive feedback. All of us are indeed heartened to learn your lovely family and you had an enjoyable and comfortable stay with us and found our spacious apartment ideal for your family’s stay requirements and comfort. We are very grateful for your heartwarming compliment for our service as it truly inspires all of us to always provide the best service possible. It has been our great pleasure to have been of service to you and all of us earnestly look forward to welcoming your lovely family and you back for more enjoyable and comfortable stays. We are at your service. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager

              Responded December 04, 2018
              Citadines Mount Sophia Singapore
              10.0
              Exceptional
              David from Australia
              Couple
              Studio
              Stayed 3 nights in March, 2019

              A great place to stay. ”

              Staying at Citadines Mount Sophia is better than staying in an ordinary Hotel. You have so much space and all the comforts of home. The comfortable couch was very welcome. We were on the top floor and it was very quiet. The staff were great and even organised a big fan for me to use instead of air conditioning because I wasn't well and needed a break from air conditioning. The location is excellent. There is a food court right opposite and small supermarkets close by. Everything you need is there. We had a Studio and they were kind enough to put our friends right next door who also had a Studio and were very impressed with our choice to try Citadines instead of the usual Hotels we usually stay in while in Singapore. We all love Singapore!! We stayed for 3 nights and organised to keep one of the rooms and paid for a late checkout on our last day because we had a night flight home to Australia. Well done Citadines.

              Reviewed April 01, 2019

              Dear David, Greetings from your friendly team at Citadines Mount Sophia Singapore! Thank you for choosing our centrally located serviced residence for your recent holiday in Singapore and for your heart-warming feedback. We are delighted you enjoyed all aspects of your stay with us. All of us are truly humbled and grateful for your lovely compliment for our service as it inspires us to always provide the highest level of service in our industry. Thank you! All of us sincerely hope Citadines Mount Sophia will be upur choice lodging whenever your travels bring you back to Singapore and we invite you to let us know if there is anything we may assist you with your future stays as we would be most happy to be of assistance to you. Thank you for giving us the great privilege and pleasure of being of service to you. We earnestly look forward to welcoming you back. Your valued support is much appreciated. Kind regards, Cynthia Lim, Resident Relations Manager

              Show more
              Citadines Mount Sophia Singapore
              10.0
              Exceptional
              Stephanie from Australia
              Couple
              Studio Executive
              Stayed 3 nights in February, 2019

              Great views, large rooms, accomodating staff”

              We booked to stay here for 3 nights and needed to extend for another night and the staff were very accommodating in allowing us to stay in the same room at the same price. We were on the 12th floor and had 270 degree views of the Singapore skyline. The studio executive apartment was spacious and modern. It was nice to have a separate living, sleeping area and kitchen. The shower was large and bright due to a big window. The lobby had a nice modern feel and also loved the fresh aromatherapy fragrance. The wi-fi service was good and very much needed during our stay. Location was pretty good with a less than 10 minute walk to Dhoby Ghaut MRT station. A few convenience stores, restaurants and bars are close by. We would definitely consider staying here again if we came back to Singapore.

              Reviewed March 03, 2019

              Dear Stephanie, Greetings! Your team at Citadines Mount Sophia Singapore truly appreciates your valued support for our serviced residence and for your valuable feedback on your stay experience with us. All of us are delighted you enjoyed your stay and liked the stunning view from the apartment assigned for your stay. Your heartwarming compliment for our service is very much appreciated as it inspires us to always strive to provide the best service in our industry and we assure you we shall definitely be sharing your lovely mention with every team member. We are thrilled to learn you shall be returning to stay with us again and we earnestly look forward to welcoming you back. We sincerely invite you to contact us if there is anything we may assist with your future stays as all of us would be happy to be of assistance to you. Thank you for giving us the great privilege and pleasure of being of service to you. Kind regards, Cynthia Lim, Resident Relations Manager

              Show more
              Citadines Mount Sophia Singapore
              9.6
              Exceptional
              Monica from Australia
              Family with teens
              Studio
              Stayed 6 nights in July, 2018

              Very comfortable, clean, spacious accomodation with all facilities required. Very helpful staff.”

              Our apartment to sleep 3 adults, was very clean, spacious & comfortable. Very close to shops, cafes. restaurants & walking distance to Dhoby Gaut MRT. Room was cleaned every day & bottled water replaced daily. The 24hr Front Office Desk Staff were always very friendly and helpful. Will stay here again. Monica Farrugia - Australia

              Reviewed August 02, 2018

              Dear Monica, Greetings from your friendly team at Citadines Mount Sophia Singapore! Thank you for choosing our centrally located serviced residence for your recent holiday in Singapore and for your positive feedback. We are delighted you enjoyed most aspects of your stay with us . All of us are truly humbled and grateful for your lovely compliment for our service as it inspires us to always provide the highest level of service in our industry. We are thrilled to learn you shall be returning to stay with us again and we sincerely invite you to contact us if there is anything we may assist your family and you on your future stays as we would be most happy to be of service to you. It has been our great privilege and pleasure to have been of service to your lovely family and you and all of us earnestly look forward to welcoming you back to your home with us. We are at your service. Thank you for your valued loyalty and trust. Kind regards, Cynthia Lim, Resident Rel

              Show more
              Citadines Mount Sophia Singapore
              8.8
              Excellent
              brian from United States
              Couple
              1 Bedroom Executive
              Stayed 5 nights in May, 2018

              great value”

              this is very centrally located and the units are full one bedroom units, laundry available in building, a small gym but good enough to do a workout and cable tv that you can specifically order channels added to if you want for a small fee.

              Reviewed May 09, 2018

              Dear Brian, Greetings from your team at Citadines Mount Sophia! Thank you for choosing our centrally located serviced residence for your recent holiday in Singapore. We are heartened to learn you have found good value in your stay with us and have enjoyed your stay with us. All of us sincerely hope our residence will now be your choice accommodation option whenever you are back in Singapore. All of us have truly enjoyed being of service to you and we earnestly look forward to welcoming you back in the near future. We are at your service. Thank you. Kind regards, Cynthia Lim, Resident Relations Manager

              Responded May 09, 2018
              Citadines Mount Sophia Singapore
              10.0
              Exceptional
              YUK from Malaysia
              Family with young children
              1 Bedroom Deluxe
              Stayed 2 nights in December, 2012

              Lovely hotel and good service”

              friendly services

              The staff is friendly and helpful. We love our room as it comes with a kitchen and a sofa bed. As we have a handful of small kids around, it is really convenient that we can cook if we wish. Dining is easy too as there are plenty of food around. MRT also within walking distance. Overall a nice place to stay. We will definitely come back for next visit.

              Reviewed December 29, 2012
              8.3
              Excellent
              Niko from Indonesia
              Family with young children
              Studio
              Stayed 7 nights in August, 2012

              Well situated and excellent service all around”

              Easy access to everything, friendly service by everyone

              it was actually our second preference apartment but fate had changed it to be our best hotel in singapore so far. we have a young daughter who is very active. a park around the corner, easy access to bus stops that take u literally everywhere, walking distance to mrt makes travel easily planned. tugged a little away from orchard meant the apartment was reasonably priced. hotel facilities were comparable to 3 star hotel. its free internet access is well appreciated. finally, all around nice friendly staff frm reception, housekeeping, kitchen, even maintainence.

              Reviewed August 25, 2012
              8.0
              Excellent
              Maurice from Malaysia
              Business traveler
              Studio
              Stayed 3 nights in March, 2012

              nice rooms”

              good location

              i like this hotel due to its location. its next to shopping malls and lots of good restaurants. the rooms are clean, looks new and spacious. staffs are friendly and helpful. it is a good stay for business travelers and families as well. the area around the hotel is superb if you like shopping and clubbing. there are a few KTVs with loads of activities going on a night. certainly a recommended hotel to stay in.

              Reviewed June 21, 2012
              8.0
              Excellent
              Maurice from Malaysia
              Business traveler
              1 Bedroom Deluxe
              Stayed 3 nights in February, 2012

              good hotel”

              nice location

              i like this hotel due to its location. its next to shopping malls and lots of good restaurants. the rooms are clean, looks new and spacious. staffs are friendly and helpful. it is a good stay for business travelers and families as well. the area around the hotel is superb if you like shopping and clubbing. there are a few KTVs with loads of activities going on a night. certainly a recommended hotel to stay in.

              Reviewed June 21, 2012
              8.7
              Excellent
              WAN from Singapore
              Couple
              Studio
              Stayed 1 night in January, 2010

              Good choice for a serviced apartment stay!”

              Clean spacious room, well equipped kitchen, new and trendy furnishings
              Need to precharge my credit card for about 300 dollars, which will only be credited back after minimum of 3 days after my hotel stay.

              Room is quite spacious, very clean and well furnished! The kitchen is very functional, with very new cutlery and cookware. The hotel staff is courteous and even the cleaning staff will greet you when they see you. The location is quite good, near foodcourt and ten minutes walk to either dhoby Gaut mrt or little India mrt. Will definitely stay there again.

              Reviewed April 11, 2010
              8.7
              Excellent
              tay from Malaysia
              Business traveler
              Studio
              Stayed 1 night in December, 2009

              Good stay!”

              convenient and fast check in.
              can't think of any

              I am very impressed with this hotel. It's considerably reasonable for the room rate it charged. This hotel provides all things business travellers need. Parking space, fast check-in & check-out. The small kitchenette are very practical and the sofa-bed is fantastic idea to fit into the cosy apartment. This hotel is one of the best hotel I have ever stayed in terms of the comfort of its beddings and blankets used. I strongly recommend for business traveller who thirst for a good sleep!

              Reviewed March 29, 2010
              8.7
              Excellent
              Victoria from United States
              Couple
              1 Bedroom Deluxe
              Stayed 1 night in January, 2010

              Excellence Stay In Citadines Singapore!”

              Location is near Orchard. We walked to Plaza Singapura to catch a late night movie. The room is clean and new. Very nice smell and perfect bathroom layout. The staffs are friendly too.
              They are no mini bar, no shower cap and no room service.

              The stay was great! I love the layout and concept of the rooms. The room is very clean. Every detail of the hotel is perfect. I love the walk in wardrobe. After shower, you choose your choose at the wardrobe. Very good design. But the bath tub is a little small. The hotel do not provide toothbrush and toothpaste but we requested and they gave it to us. But they do not have shower cap. They can include in for short term guest and this would be great. The interior of the hotel lobby and bedroom are modern and new. It is definitely an expat's living environment and we enjoyed the stay to the fullest! Excellent stay indeed! Love it.

              Reviewed January 30, 2010
              10.0
              Exceptional
              Vaclav from Czech Republic
              Couple
              1 Bedroom Executive
              Stayed 6 nights in January, 2019

              The perfect place in Singapore”

              Staff, views, spaciousness of the apartment, conveniently located, fully equipped, spotless clean. Best hotel we could have wished for! Thanks everyone who was taking care of us at Citadines Mt Sophia for a week - we had a dream stay. Cheers, Vaclav & Nikola

              Reviewed February 06, 2019

              Dear Vaclav and Nikola, Greetings from your friendly team at Citadines Mount Sophia Singapore! Thank you for choosing our serviced residence. We would like to express our heartfelt appreciation for your lovely compliments for our team’s service. All of us firmly believe in delivering service from the heart, as this is very important in determining our residents’ stay satisfaction and nothing motivates us more than knowing our service has been a big contribution to the success of your stay with us. Thank you for making us feel valued too! We sincerely hope our residence will be your choice lodging whenever your travels bring you back to Singapore. Please do not hesitate to contact us if there is anything we may assist with your future stays. All of us have truly enjoyed being of service to you and we earnestly look forward to welcoming you back and be of service to you again soon. Thank you. Kind regards, Cynthia Lim, Resident Relations Manager

              Show more
              Citadines Mount Sophia Singapore
              8.4
              Excellent
              Jenny from Australia
              Solo traveler
              1 Bedroom Deluxe
              Stayed 6 nights in December, 2018

              Excellent”

              Staff very friendly and efficent and willing to give advice when asked. Apartments could be a little warmer e.g. staineless steel backdrop in kitchen, very cold. apartment ok for cleaniness but could be more attentive to minor details. e.g walls needed to be cleaned as did some outside doors of cupboards. In General house keeping was good. Close to MRT station at little India ( 5 - 8 minute walk) which is easliy accessible to all MRT Lines as long as you understand how train system works. Does not take long to work out. Cheap food hall opposite Citidines as well as cheap meals across the road which are also very good. Would stay here again if occassion arises

              Reviewed January 05, 2019

              Dear Jenny, Greetings from your friendly team at Citadines Mount Sophia Singapore! Thank you for choosing our serviced residence for your recent holiday in Singapore and for your positive feedback. We are delighted you had enjoyed most aspects of your stay with us and had found our location ideal and convenient. It brings us much cheer to learn you shall be returning to stay with us again when you are next in our garden-city. If there is anything we may assist you with your future stays, please do not hesitate to let us know as we would be most happy to be of service to you. Thank you for giving us the great privilege and pleasure of being of service to you. We earnestly look forward to welcoming you back. We are at your service. Your valued support is much appreciated. Kind regards, Cynthia Lim, Resident Relations Manager

              Responded January 06, 2019
              Citadines Mount Sophia Singapore
              8.8
              Excellent
              HENDRI from Indonesia
              Family with young children
              1 Bedroom Executive
              Stayed 4 nights in December, 2018

              Citadines Mt Sophia - Great Place to stay @Singapore”

              First time using Citadines group facilities, which satisfying enough. We are family with 3 children, booking 1 bedroom executive and stay for 4 night. 1. Room: Spacious and clean 2. Facilities: Gym, Laundry coin, water dispenser in each floor for free. It will be better if you have swimming pool 3. Location: 5 -6 minutes walk to Bencoolen MRT, Rochor MRT. 10 minutes walk to Bugis MRT, Little India MRT. Close to Bugis Junction, Bugis+, Sim-Lim Square. Lots of singaporean street just cross-by the hotel. 4. Good and helpful staff Note: Just wondering, my friend stay at the same time with us with same room type, charged with same price/night, (but booking it from other application). Fact that they don't get charge for sofa bed arrangement is quite shocking. We've been charge $50/night which confusing us since it's inside the room and should be free facility. Repeat Order: yes for sure, but we will try to order it from other application since they include sofa bed arrangement ^__^

              Reviewed January 03, 2019

              Dear HENDRI, Greetings! Thank you choosing our serviced residence and for letting us know you enjoyed your stay with us. Please be advised we have taken note of your feedback regarding the charges for the use of the extra bed for your children aged 15 years old and 10 years old. As we would like to investigate on your feedback regarding your friend's stay and not being charged for the use of the extra bed which is our sofa-bed, we would like to request your kind assistance to write to our Assistant Guest Service Manager so he may investigate. Please be advised some other travel agencies included the additional charge for the use of the sofa-bed in their total rental bill. For clarification on charges of this sofa-bed set-up, you may wish to confirm with your Customer Service agent at Agoda. Thank you. All of us have enjoyed being of service to your family and you, and we sincerely hope to welcome you back soon. Kind regards, Cynthia Lim, Resident Relations Manager

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              Citadines Mount Sophia Singapore
              9.2
              Exceptional
              Emily from United States
              Family with young children
              2 Bedroom Executive
              Stayed 3 nights in November, 2018

              Great value for money - excellent for families”

              We had a very pleasant stay at Citadines. We rented the 2 bedroom suite which was very spacious and accomodated our 2 adults and 3 small children very well. There was more than enough space for everyone. We had 2 double beds and asked for one of the 2 sofa beds to be made up and it was perfect. Having two bathrooms was also very convenient. Views from the corner suites 11-13 and 14 are lovely. The hotel is no frills but immaculately kept and staff were helpful and courteous. Location is good as nothing is too far in Singapore. Will definitely recommend it, particularly for families who need more space and the kitchenette.

              Reviewed November 06, 2018

              Dear Emily, Greetings from your friendly team at Citadines Mount Sophia Singapore! Thank you for choosing our serviced residence and for letting us know you had a great stay with us. It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. We sincerely hope you will make our residence your favourite lodging whenever you are back in our garden-city. If there is anything we may assist you with, please do not hesitate to let us know as we would be delighted to be of assistance to you. It has truly been our great pleasure and privilege to have of service to you and we genuinely look forward to welcoming you back for more enjoyable and comfortable stays with us. We are at your service. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager

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              Citadines Mount Sophia Singapore
              |Excellent 8.1
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              Experiences on Agoda. Because your room is just the beginning.

              • Excellent location
              • Battlebox
              • Bencoolen MRT Station is within 0.37 km