Find Hotels in Gero, Japan

I and my wife with her friend are visit Gero onsen on 19 January 2018. Two weeks before the trip I contact to Suimeikan to reserved Italian restaurant in Gero to surprised my wife for 4th wedding anniversary. During stay at Gero Onsen Suimeikan we very impressive with excellent service with a lot of facility and various delicious breakfast buffets. Finally after I surprised my wife with special dinner and return to our room we found tea box on the table with note "This tea is complimentary gift for your 4th wedding anniversary".... I very surprised and I sure if I visit Gero Onsen again I will stay at Suimeikan.

We got the private onsen room for one night. The staff emailed me 1 week earlier to confirm our stay and we replied to upgrade our dinner course to the hida beef course. They also informed us that they will be paying for the taxi to and from gero station. Upon check in, they told me to choose a kimono and gave instructions on how to wear them. It was hard but I did it myself! They have 3-5pm kimono service for women only. We moved to a different building to our room, and we were excited to quickly dip into our private onsen. It looked like a black circular tub enough to fit 2 people, both the shower and tub are situated outside backyard of the japanese style room. Our ryokan dinner was held in a private dinning space in the main building. We got to experience an autumn menu (top up 3900 for extra 3 hida beef dishes) and enjoyed the culture and taste. The best was beef shabu and beef yakiniku. The next day, we proceed to soak early in morning and proceed to our breakfast. Overall, it was an amazing experience if you like to try their japanese style cuisine and soak in onsen. The only thing that disappointed me was that the onsen water is not traditional hot spring water. It’s just regular hot water. If you ask my opinion whether you should top up 3900 for the hida beef set, I would say “no”. Because for the price, I can get more quantity compared to restaurants outside. Quality is there, but it is very pricey! The regular dinner set already has 2 hida beef dishes. But if you love beef more than Jesus, pls do try and savor the taste.

A very unique and large Ryokan building full of charm and with a long history build in the middle of the Japan alps town. Nice outdoor Onsen baths, great course dinner served by very helpful staff in the room, overall a fantastic atmosphere especially in Autumn that feels like you are on a movie set taking place in ancient Japan. This is up in the mountains about 20 minutes walk uphill from Gero station (but they provide regular shuttle busses from the Station timed with the train arrivals). Only downside: Some surprisingly rather rude staff yelling and rushing all new guests into the building and to check in upon arrival from the Hotel shuttle bus. Most of the guests on the shuttle were Chinese (I'm not sure if it's really related!) but this was really surprising and quite unusual to have someone repeatedly yell like that on guests in Japan. All other staff were absolutely lovely and fantastic throughout!

The service was outstanding. Very warm personal touch. Highly recommended to families and couples alike. Good onsen waters and view too. Upon arrival at Gero station, proceed to the tourist information centre and the staff there would contact the hotel to pick you up. We were then whisked to the hotel in a small bus; the hotel is not that near although can't be considered that far on foot. (Not advisable to walk while dragging/carrying luggage.) At the lobby, we were greeted by Ben and his team, was pleasantly surprised that he was able to converse in mandarin and english. Was very well taken care of by Ben. He explained the various things to do and sights to see around Gero and advised us on going up to Takayama. Ben arranged transport for us to visit the Gassho Village on the top of the hill in Gero. Although we weren't promised transport back to the station, after visiting the village, we were fortunate to bump into the Front Desk staff, Ryuichi Tsuneyoshi, who just ferried guests up to the same village. He kindly picked us up and sent us to Gero station. Breakfast and dinner was simply amazing, the quality and quantity of food was fantastic. Moreover, dinner on the second night was upgraded according to Ben because we were staying for two nights. The spread was amazing. Never been served so much food ever, it was extremely good quality food. Very pleased overall with the whole experience.

My stay was short and sweet. I thoroughly enjoyed my meals at the hotel and the hot spring. The location was perfect for a traveller that doesn't know the area (it's a minute walk from Gero Station) and was a great starting point to explore the area. The staff were the most helpful I've experienced in Japan, even if some of them didn't speak much English (and I didn't speak much Japanese!) There was one staff member that spoke perfect English though. I would recommend this hotel to other travellers without hesitation.

An enjoyable experience in such a fancy Japanese-style room with an in-room spring bath tub and fancy Japanese dinner and breakfast set in such fair price, it is more than what they charged. And glad to meet Ben, who is the helpful and hilarious hotel staff. He didn't mind to spent time to introduce Gero, Takayama sight seeing spots to us. I will definitely visit again in next time going back to Takayama.

The staff was a native Japanese but he talked well in English. At least, you will have no problem to ask him the location of the restaurant, onsen, etc. Gero is a small city and you can get city map at the train station. The room was clean but it would have been better if the pillow covers had been washed every day. I mean, the room and the bathroom were clean but the pillow and bed covers seemed not to be washed cleanly. There was a strong wood smell in the room. This hotel is not really a business hotel but more like a traditional one. The best thing in the hotel was that the water was directly from the hot spring. Overall, there was no problem to enjoy the local Japanese culture.

It takes about 10 minutes walk from Gero station. The Japanese traditional room was spacious with a toilet, washing basin, fridge and kettle. Although we had to prepare our futon ourselves, it was a good Japanese experience. The ground level from the street is level 3. We took the lift to go to onsen on level 1. The onsen was hot and nice. There are 2 common sitting rooms. Coffee was provided 24hr. Colourful Japanese Yukata was provided for guests free of charge. The staff could speak only few English but he was helpful.,

Facilities was simplistic. The curtains of all the beds in the 10-bed dorms don't offer enough coverage against the light from other travelers' gadgets and lamps, but that should be a minor nuisance. Staff that day was nice! Extremely knowledgeable on the opening hours and fees of the ENTIRE Gero Onsen town. I kid you not. Do write them a thank-you note on the traveler's log in the common area upstairs.