Clarks Hotel
 Clarks Hotel
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6.6
Good
/10
(50 reviews)See what guests said
See map
6.6
Good
Location rating score
Parking
FREE
  • St. Mary's Church70 m
  • Vibgyor Impex150 m
  • JHV Mall150 m
  • India Tourism Office230 m
  • iway Internet Hotel Surya350 m
  • Hotel Surya350 m
  • Handloom Silk House400 m
  • Gazal Bar790 m
  • Patiala Peg810 m
  • Prinsep Bar820 m
  • Free Wi-Fi

    Clarks Hotel

    The Mall, Cantonment, Varanasi, India, 221002 - See map
    Very good comfort
    7.3 room quality and comfort
    Good cleanliness
    6.6 rating for cleanliness
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Air conditioning

    • Daily housekeeping

    Property ranking|Compared to 917 Varanasi properties
    See all rankings
    Room comfort score
    7.4/10
    Room size
    27 sqm.
    Cleanliness score
    6.6/10
    Service score
    6.6/10
    Better than
    98
    %
    of Varanasi properties
    Bigger than
    94
    %
    of Varanasi properties
    Better than
    92
    %
    of Varanasi properties
    Better than
    91
    %
    of Varanasi properties
    Value for money6.0
    Distance to city center5 km
    Location rating6.6
    Nearest airportLal Bahadur Shastri Airport (VNS)
    Distance to airport17.5 km

    Rooms available at Clarks Hotel

    Suite
    Suite
    ...
    • Room size: 46 m²/495 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Executive
    Executive
    ...
    • Room size: 37 m²/398 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Premier
    Premier
    ...
    • Room size: 24 m²/258 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Premier Room
    Premier Room
    ...
    • Room size: 23 m²/248 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Superior Standard
    Superior Standard
    ...
    • City view
    • Smoking allowed
    • 2 single beds
    Enter dates to see prices
    Room Business
    Room Business
    ...
      Enter dates to see prices
      Suite Room
      Suite Room
      ...
        Enter dates to see prices
        Double Superior
        Double Superior
        ...
          Enter dates to see prices
          Room Superior
          Room Superior
          ...
            Enter dates to see prices
            Run of House
            Run of House
            ...
              Enter dates to see prices
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              More about Clarks Hotel

              More about Clarks Hotel

              An overview

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              What they offer

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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Property's guest policies

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              Some helpful facts

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              Announcements

              Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

              Reviews of Clarks Hotel from real guests

              Provided by verified guests of Agoda
              Agoda Reviews (50)Booking.com Reviews (96)
              6.6
              /
              10
              Cleanliness6.6
              Facilities5.0
              Location6.6
              Room comfort and quality7.3
              Service6.6
              Value for money6.0
              Rating
              9+ Exceptional (5)
              8-9 Excellent (4)
              7-8 Very Good (9)
              6-7 Good (12)
              <6 Below Expectation (17)
              Time of the year
              Mar - May (5)
              Jun - Aug (6)
              Sep - Nov (17)
              Dec - Feb (19)
              All guests (50)
              All room types
              All languages
              Showing 47 verified guest comments
              123
              2.4
              MANISH
              Couple
              Premier
              Stayed 3 nights in November, 2017

              TOTALLY RUN DOWN HOTEL with Stinking rooms and carpet”

              WE had booked this supposedly good hotel but the rooms were pretty awful. Though we had booked and paid for the executive rooms, the same was found to have filthy carpets with smelling rooms, smudged and poorly maintained bathrooms and TWIN beds option only.. after waiting for more than 2 hours (inspite of reaching at 6 pm and booking the rooms 6 months in advance) we were downgraded to another rooms which did have the same type of poorly maintained facilities such as leaking bathrooms, Hot water issues (morning 5 oclock we had to visit the temple) , unclean carpets, poor AC , broken AC switches (so you cannot change the setting), windows which cannot be locked, etc etc. BREAKFAST was another disaster, the food seemed to be from a previsoud day, even the BREAD was from the refridgerator and cold, no choice of food and service was pathetic overall..... would not recommend this hotel for any familiy... and would get better facilities at Dharamshala (budgeted holy guest houses) at a fraction of the cost....

              Reviewed November 07, 2017

              Dear Sir, We really apologized for the issue that you faced during your visit. We are regret on our bad service and products. We took necessary actions to remove the issues. we promise you that you or your guest will not face any such issue again in our hotels. You can recommend anyone on our guarantee. Hope for your future booking Warm Regards, Management Hotel Clarks Varanasi

              Responded January 27, 2018
              Clarks Hotel
              3.3
              Vijaya from Australia
              Family with teens
              Premier
              Stayed 3 nights in December, 2014

              The booking registered made on my behalf was wrong”

              There was nothing great about the hotel. The front desk was un friendly Unpleasent

              Reviewed January 05, 2015

              Dear Mr. Vijay, Sorry for the delay in response. We will really working on the same to make the front desk more friendly and pleasant. we also renovate few things to make hotel more attractive and pleasant. Thanks and regards, Management Clarks Varanasi

              Responded January 27, 2018
              Clarks Hotel
              6.7
              Good
              Mohd from India
              Solo traveler
              Premier
              Stayed 1 night in November, 2013

              It was nice stay”

              food, service and location

              gooddhghjlk,/,.,m m.nbnm/m/.,.m.m../.,,bnm,,.,... nm,,. nmm,. nm,. nm,.. nnm, nm,,, nm///,/, ./m/,, .m/,

              Reviewed November 14, 2013

              Dear Mr. Wolfgang, Greetings from The Clarks in Varanasi! Thank you for taking your precious time off to send your feedback online.We look forward to being of service to you and your guests again soon Best Wishes, Team Clarks

              Responded June 20, 2019
              Clarks Hotel
              9.3
              Exceptional
              Chiman from United Kingdom
              Solo traveler
              Premier
              Stayed 2 nights in November, 2013

              Awesome stay friendly and attentive staff g”

              Friendly polite staff quiet location in noisy city. Great food

              Fantastic stay great staff. Extremely polite. Dealt with any issue very swiftly. Food was amazing.

              Reviewed November 07, 2013

              Dear Mr. Chiman, Greetings from The Clarks in Varanasi! Thank you for taking your precious time off to send your feedback online.We look forward to being of service to you and your guests again soon Best Wishes, Team Clarks

              Responded June 20, 2019
              Clarks Hotel
              6.7
              Good
              ALEV from Turkey
              Couple
              Executive
              Stayed 1 night in February, 2013

              Konumu iyi”

              Varanasi çok eski ve önemli bir şehir. Hintliler için özellikle çok kutsal bir şehir. Hindistan seyahatinde turistler içinde mutlaka görülmesi gereken bir yer. Otel, konaklama açısından sakin bir noktada ama istenilen yerlere de kısa zamanda ulaşılabilen bir konumda. Bunun için yeri güzel. Gün doğarken Ganj nehrinde gezinti yapmak, dar sokaklarında dolaşmak, her tarafı tarih dolu şehirde akşam ayinine katılmak çok güzel

              Reviewed February 23, 2013

              Dear Mr. Alev, Greetings from The Clarks in Varanasi! Thank you for taking your precious time off to send your feedback online.We look forward to being of service to you and your guests again soon Best Wishes, Team Clarks

              Responded June 20, 2019
              Clarks Hotel
              6.7
              Good
              Anand from United States
              Solo traveler
              Premier
              Stayed 1 night in December, 2012

              friendly but . .”

              quiet part of the city, lovely grounds, old style hotel

              Clarks was once the place to stay in Varanasi. There are a couple of better options, mostly because the hotel hasn't maintained itself, from its beautiful bar and dining its facade. Service needs updating as well. Lots of friendly staff members but not necessarily all doing what they are supposed to be doing. Fitness center needs updating; internet not reliable. Food could be better. It was mostly disappointing--not bad but not good either.

              Reviewed December 24, 2012

              Dear Mr. Anand, Greetings from The Clarks in Varanasi! Thank you for taking your precious time off to send your feedback online.We look forward to being of service to you and your guests again soon Best Wishes, Team Clarks

              Responded June 20, 2019
              Clarks Hotel
              5.3
              france from France
              Group
              Premier
              Stayed 1 night in November, 2012

              Simple hotel”

              Has a pool

              We stayed one night at this hotel. The staff has limited English skills. The hotel is a bit far from the Gange. We did not find much around the hotel. This is a shoping mall not far but not much available. There is a swimming pool but does not look that clean.

              Reviewed December 14, 2012

              Dear Sir, Greetings from The Clarks in Varanasi! Thank you for taking your precious time off to send your feedback online.We look forward to being of service to you and your guests again soon Best Wishes, Team Clarks

              Responded June 20, 2019
              Clarks Hotel
              7.0
              Very good
              Shanmugaratnam from United Kingdom
              Couple
              Premier
              Stayed 3 nights in November, 2012

              Friendly but needs bit modernisation”

              Staff fiendly and helpful

              Good location, bathrooms need modernization. Food fairly good. Staff were very good.

              Reviewed November 21, 2012

              Dear Sir, Greetings from The Clarks in Varanasi! Thank you for taking your precious time off to send your feedback online.We look forward to being of service to you and your guests again soon Best Wishes, Team Clarks

              Responded June 20, 2019
              Clarks Hotel
              4.0
              Pramod from Thailand
              Business traveler
              Premier
              Stayed 1 night in October, 2012

              Good location but not worth the price”

              Location only

              It was not up to the mark, rooms were not clean and insects were running around in the room as well as in the Breakfast area. This kind of hotel should be below 3 Star rated. You has to improve on how they select Star rated hotels as this misleads customer and dissapoint them. I am not at all satisfied for the price I paid.

              Reviewed October 17, 2012

              Dear Sir, Greetings from The Clarks in Varanasi! Thank you for taking your precious time off to send your feedback online.We look forward to being of service to you and your guests again soon Best Wishes, Team Clarks

              Responded June 20, 2019
              Clarks Hotel
              4.3
              Shailini from Malaysia
              Group
              Premier
              Stayed 2 nights in March, 2012

              Large rooms but not well maintained, bad service”

              Spacious rooms

              We were not very happy with this hotel at all. Found a large rat running around my room at night, which was a rather traumatic experience. The staff were not apologetic at all, and my request to change rooms was not entertained. Not a hotel we would stay at again.

              Reviewed June 16, 2012

              Dear Madam, Greetings from The Clarks in Varanasi! Thank you for taking your precious time off to send your feedback online.We look forward to being of service to you and your guests again soon Best Wishes, Team Clarks

              Responded June 20, 2019
              Clarks Hotel
              3.7
              Shailini from Malaysia
              Group
              Executive
              Stayed 2 nights in March, 2012

              Stay away from this hotel!”

              None

              Was very disappointed by my stay here. Woke up in the middle of the night to some rustling, and found there was a large rat in the room! Called the reception and requested a change of room, but they said they were full. They sent a man who chased the rat around the room and finally killed it in the bathroom. The traumatic experience left us unable to sleep the rest of the night. No apology was given and there was no attempt to give us a new room even though I requested it the next day. Staff were indifferent and apathetic.

              Reviewed March 24, 2012

              Dear Madam, Greetings from The Clarks in Varanasi! Thank you for taking your precious time off to send your feedback online.We look forward to being of service to you and your guests again soon Best Wishes, Team Clarks

              Responded June 20, 2019
              Clarks Hotel
              7.0
              Very good
              amy from Canada
              Couple
              Premier
              Stayed 2 nights in January, 2012

              decent hotel good service but outdated rooms ”

              good location away from the chaos

              good hotel in varanasi however the rooms need a facelift for it is outdated and a bit overpriced in comparison to their next door hotel the radisson which is newer and cheaper.

              Reviewed January 31, 2012

              Dear Amy, Greetings from The Clarks in Varanasi! Thank you for taking your precious time off to send your feedback online.We look forward to being of service to you and your guests again soon Best Wishes, Team Clarks

              Responded June 20, 2019
              Clarks Hotel
              4.3
              Brandy from Canada
              Couple
              Executive
              Stayed 1 night in November, 2011

              Hotel has issues and needs work”

              n/a

              This hotel is in desperate need of upgrading and repair. The toilet did not flush properly. If toilet was flushed the water would fly out of the bowl and go all over the toilet seat and floor YUCK. Requested the front desk to fix the toilet and nothing was done. There was no hot water in the morning for a shower.

              Reviewed November 28, 2011

              Dear Sir, Greetings from The Clarks in Varanasi! Thank you for taking your precious time off to send your feedback online.We look forward to being of service to you and your guests again soon Best Wishes, Team Clarks

              Responded June 20, 2019
              Clarks Hotel
              8.0
              Excellent
              Hanspeter from Switzerland
              Couple
              Executive
              Stayed 2 nights in February, 2011

              An attractive hotel, good looking colonial style”

              very efficient and cooperative reception, large rooms, a little away from the ghats which is not bad, situated in a good area

              we enjoyed this hotel quite a bid, nice staff, good service, good location, food very good - but you had to choose the right timing at the restaurant since sometimes it was crowded with groups.....

              Reviewed April 02, 2011

              Dear Sir, Greetings from The Clarks in Varanasi! Thank you for taking your precious time off to send your feedback online.We look forward to being of service to you and your guests again soon Best Wishes, Team Clarks

              Responded June 20, 2019
              Clarks Hotel
              7.3
              Very good
              John from United Kingdom
              Solo traveler
              Premier
              Stayed 1 night in January, 2011

              Good value and pleasant service”

              attractive rooms, peaceful, helpful staff

              the rooms are not luxurious or very modern, but are clean, well furnished and quite attractive. everything worked. the staff were a great deal more helpful than in the hotel hindustan international, where i had spent several days before that.

              Reviewed January 24, 2011

              Dear Sir, Greetings from The Clarks in Varanasi! Thank you for taking your precious time off to send your feedback online.We look forward to being of service to you and your guests again soon Best Wishes, Team Clarks

              Responded June 20, 2019
              Clarks Hotel
              5.7
              Ellen from United States
              Family with teens
              Executive
              Stayed 1 night in December, 2009

              nothing specia”

              they give you free water!
              When i called the front desk, because our room was cold, someone came up-and i told him was there something they could do about the dogs barking incessantly. he looked at me-shrugging-what barking?!!! this place is a little skuzzy-altho so is varanasi

              the food was fine- just overpriced. the hotel is old, without charm + not a place i can recommend.-but we were there in the rain and cold, so didn't get the beauty of this town.

              Reviewed January 08, 2010

              Dear Ellen, Greetings from The Clarks in Varanasi! Thank you for taking your precious time off to send your feedback online.We look forward to being of service to you and your guests again soon Best Wishes, Team Clarks

              Responded June 20, 2019
              Clarks Hotel
              5.0
              naho from Japan
              Couple
              Executive
              Stayed 1 night in December, 2009

              its ok”

              location is ok. 10-15 minutes to river.
              room was dusty

              lobby was clean but the room was dark and dusty. breakfast was so-so. it was just ok. location was ok, it was not so far from river. amenity was good.

              Reviewed January 05, 2010

              Dear Sir, Greetings from The Clarks in Varanasi! Thank you for taking your precious time off to send your feedback online.We look forward to being of service to you and your guests again soon Best Wishes, Team Clarks

              Responded June 20, 2019
              Clarks Hotel
              6.7
              Good
              Jeremy from Australia
              Business traveler
              Stayed 3 nights in October, 2008

              Gateway to the Ganges”

              Proximty to the tourist destinations in Varanasi, Lovely quiet bar to relax in, excellent restaurant, nice swimming pool.
              Its one small lift gets crowed when busy, slow check in and check procedures, shops not stocking standard tourist items such as appropriate batteries for digital cameras.

              Clarks was the first tourist hotel in Varanasi and is showing its age. Rooms and decor are a bit tired. However, we found int comfortable and the service reasonable. We enjoyed a swim in the pool at the back of the hotel, and enjoyed numerous meals in the restaurant. I like Indian food and found that the presentation and quantities served in restaurant to be good. I loved the vegeterian food there. If I return to Varanasi I would be happy to stay there again.

              Reviewed October 09, 2009

              Dear Sir, Greetings from The Clarks in Varanasi! Thank you for taking your precious time off to send your feedback online.We look forward to being of service to you and your guests again soon Best Wishes, Team Clarks

              Responded June 20, 2019
              Clarks Hotel
              8.7
              Excellent
              Gal from Israel
              Couple
              Stayed 2 nights in October, 2008

              Clarks Hotel”

              Great Service, clean and good value for price. Not at the center of town.
              If you ordered a taxi through the hotel it will cost you double.

              I was very pleased and will come back.

              Reviewed October 16, 2008

              Dear Sir, Greetings from The Clarks in Varanasi! Thank you for taking your precious time off to send your feedback online.We look forward to being of service to you and your guests again soon Best Wishes, Team Clarks

              Responded June 20, 2019
              Clarks Hotel
              5.3
              JOSE from Spain
              Group
              Executive
              Stayed 2 nights in August, 2011

              Bien situado pero antiguo.”

              Su restaurante.

              el hotel está situado alejado del bullicio de los ghats del ganges y de los bazares del centro de benarés, por tanto es un hotel tranquilo donde se puede descansar. durante mi estancia no se podía utilizar la piscina y eché de menos un baño refrescante. mi habitación era espaciosa pero el edificio es antiguo y sus instalaciones se resienten de ello, me pareció algo oscuro. su restaurante de comida tradicional me pareció bueno, para mí lo mejor del hotel. tiene un pequeño salón de actos en donde cuando yo estuve se celebró un kajari thumri festival, gratuito para los clientes del hotel

              Reviewed September 22, 2011

              Dear Sir, Greetings from The Clarks in Varanasi! Thank you for taking your precious time off to send your feedback online.We look forward to being of service to you and your guests again soon Best Wishes, Team Clarks

              Responded June 20, 2019
              Clarks Hotel
              123
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