Cleveland Thermal Motel

113-119 Lake Road, Rotorua City Center, Rotorua, New Zealand
Cleveland Thermal Motel
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Studio Apartment Cleveland Thermal Motel
Playground Cleveland Thermal Motel
Interior view Cleveland Thermal Motel
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8.5
Excellent
/10
(451 reviews)See what guests said
See map
7.6
Very good
Location rating score
Very good location
Parking
FREE
  • Kuirau Park740 m
  • Tamaki Maori Village1.74 km
  • Rotorua Museum of Art & History1.9 km
  • Rainbow Springs Kiwi Wildlife Park2.82 km
  • Te Puia4.16 km
  • Lake Rotorua6.44 km
  • Government Gardens8.16 km
  • Whakarewarewa Forest9.78 km
  • Waikite Valley Thermal Pools22.83 km
  • Wai-o-tapu Thermal Wonderland27.56 km
  • Highlights and ratings

    3.5-star Motel
    Free Wi-Fi
    "Lovely welcome, great facilities for cooking with separate room & with adjoining shower & toilet - ideal setup."
    Sean - March 2, 2016
    Exceptional reputation
    Recommended by 100% of guests
    Excellent service
    8.7 rating for service
    Excellent cleanliness
    8.2 rating for cleanliness
    Excellent facilities on premise
    8.1 facilities on premise
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Hot spring bath

    • Daily housekeeping

    Property ranking|Compared to 443 Rotorua properties
    See all rankings
    Service score
    8.7/10
    Room size
    35 sqm.
    Room comfort score
    7.6/10
    Value for money score
    8.1/10
    Better than
    90
    %
    of Rotorua properties
    Bigger than
    89
    %
    of Rotorua properties
    Better than
    88
    %
    of Rotorua properties
    Better than
    87
    %
    of Rotorua properties
    Value for money8.1
    Distance to city center1.6 KM
    Location rating7.6
    Nearest airportRotorua Regional Airport (ROT)
    Distance to airport7.1 km

    Rooms available at Cleveland Thermal Motel

    7.6
    Very good
    Room comfort & quality
    Three-Bedroom Apartment
    Three-Bedroom Apartment
    ...
    • Room size: 90 m²/969 ft²
    • Balcony/terrace
    • 1 queen bed & 1 queen bed &...
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    Two Bedroom Apartment
    Two Bedroom Apartment
    ...
    • Room size: 60 m²/646 ft²
    • Garden view
    • 1 single bed and 1 queen be...
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    Two Bedroom Family
    Two Bedroom Family
    ...
    • Room size: 54 m²/581 ft²
    • Garden view
    • 1 single bed and 1 queen be...
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    1 Bedroom Apartment
    1 Bedroom Apartment
    ...
    • Room size: 50 m²/538 ft²
    • Garden view
    • 1 single bed and 1 queen be...
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    Family One Bed Room
    Family One Bed Room
    ...
    • Room size: 50 m²/538 ft²
    • Garden view
    • 1 single bed and 1 queen be...
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    Studio Apartment
    Studio Apartment
    ...
    • Room size: 32 m²/344 ft²
    • Garden view
    • 1 single bed and 1 queen be...
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    Deluxe Studio
    Deluxe Studio
    ...
    • Room size: 30 m²/323 ft²
    • Balcony/terrace
    • 1 single bed and 1 queen be...
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    Suite One Double Five Single Non Smoking
    Suite One Double Five Single Non Smoking
    ...
    • Shower
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    Standard One Queen Two Single Non Smoking
    Standard One Queen Two Single Non Smoking
    ...
    • Shower
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    Studio
    Studio
    ...
    • Shower
    Enter dates to see prices

    What people love about Cleveland Thermal Motel

    • 9.6
      Exceptional
      Staff 

      "Thanks for great hospitality!"

      Priit

      |

      March 31, 2017

    • 9.6
      Exceptional

      "Loved the mineral hot pool."

      Kerry

      |

      March 9, 2018

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    More about Cleveland Thermal Motel

    More about Cleveland Thermal Motel

    8.8
    Excellent

    "A nice, comfortable stay in Rotorua."

    Joseph M.

    |

    September 17, 2017

    Description

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    Most talked about facilities

    Swimming Pool
    5 mentions
    Housekeeping
    3 mentions
    Internet
    2 mentions

    What they offer

    9.6
    Exceptional
    Staff 

    "Very helpful and friendly staff."

    Priit

    |

    March 31, 2017

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    Continental
    Full English/Irish
    Gluten-free

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

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    Reviews of Cleveland Thermal Motel from real guests

    Overall rating
    8.5
    Excellent
    From 451 reviews
    Provided by verified guests of
    Agoda Reviews (56)Booking.com Reviews (395)
    Rating via Agoda8.0
    /
    10
    Cleanliness8.2
    Facilities8.1
    Location7.6
    Room comfort and quality7.6
    Service8.7
    Value for money8.1
    High score for Rotorua
    Rating
    9+ Exceptional (12)
    8-9 Excellent (3)
    7-8 Very Good (10)
    6-7 Good (4)
    <6 Below Expectation (7)
    Time of the year
    Mar - May (10)
    Jun - Aug (6)
    Sep - Nov (7)
    Dec - Feb (13)
    All guests (56)
    All room types
    All languages
    Showing 36 verified guest comments
    12
    9.6
    Exceptional
    Kar from Singapore
    Family with teens
    Family One Bed Room
    Stayed 4 nights in December, 2019

    Exceptional location at great price”

    We stayed for 4 nights at Cleveland and had a great time there! Kids loved the heated pool and trampoline. Location-wise, it was superb. Just a short drive to all our destinations (City, PaknSave, Agrodome,Redwoods,Skyline Luge,Mitai Maori village). The 2 bedroom studio was very well equipped for self catering. The hosts were very friendly and chatty. Brig was very kind to show us all the interesting places around Cleveland. We wouldnt have known about the Redwoods if he hadnt told us about it. We enjoyed the short walks at Redwoods so much that we went there consecutively for two nights! We would like to express our thanks again to Brig and Ronette for being such great hosts.

    Reviewed January 06, 2020
    9.2
    Exceptional
    Rhiana from New Zealand
    Family with young children
    Family One Bed Room
    Stayed 1 night in July, 2019

    Exceptional”

    The pools had to be the best, my kids absolutely loved it. Wish it could have been open for longer then 10pm but I do understand people need sleep therefore noise restrictions apply. Hopefully when we come back the pool is open for a little longer. Awesome stay though. Highly recommend 😍

    Reviewed July 09, 2019
    9.2
    Exceptional
    Grace from New Zealand
    Couple
    Studio Apartment
    Stayed 3 nights in January, 2019

    Good motel”

    Good motel, had free wifi, heated outdoor pool and private thermal pools. In terms of location it is about a 5 minute drive to the city, I would recommend you have a car if you want to stay here.

    Reviewed April 27, 2019
    7.6
    Very good
    Graham from United Kingdom
    Couple
    Studio Apartment
    Stayed 2 nights in March, 2019

    Good place to stay that won't break the bank. ”

    Very friendly, chatty and helpful owners. We stayed in a studio which was newly refurbished. Very clean. Had all the basics for self catering. Short drive to shops. Swimming pool was too hot for me to swim comfortably and it's much smaller than it looks in the photos. Enjoyed soaking in the mineral pools.

    Reviewed March 08, 2019
    8.4
    Excellent
    robert from United States
    Couple
    Family One Bed Room
    Stayed 2 nights in December, 2018

    stay in rotorua”

    although dated the short two days spent at Cleveland were incredible. We went to the sequoia tree hike And over did it with an 11.5k hike up and down very large hills. There was a mounting bike race scheduled and the amateurs were everywhere. Soak at the Polynesian spa after wards was incredible!!!!

    Reviewed December 09, 2018
    6.0
    siti from Malaysia
    Family with teens
    Family One Bed Room
    Stayed 1 night in July, 2018

    Above average”

    for budget accomodation, u can opt this

    Reviewed September 15, 2018
    6.4
    Good
    Paul from New Zealand
    Family with young children
    Studio Apartment
    Stayed 1 night in August, 2018

    Its getting tired”

    Good people running an old motel with good facilities- but its showing sure signs of wear and tear

    Reviewed August 14, 2018
    9.6
    Exceptional
    Kerry from United Kingdom
    Couple
    Studio Apartment
    Stayed 3 nights in March, 2018

    Great Motel”

    The Studio apartment we had suited our needs perfectly, allowing us to self cater in a great well equiped little kitchen with everything provided. Loved the mineral hot pool.

    Reviewed March 09, 2018
    8.8
    Excellent
    Joseph from Philippines
    Couple
    Studio Apartment
    Stayed 1 night in September, 2017

    Pleasant stay in Rotorua”

    A nice, comfortable stay in Rotorua. The staff were accommodating and informative. We just had a bit of problem with the slow wifi. Hope they work on it.

    Reviewed September 17, 2017
    6.8
    Good
    LIU from Hong Kong
    Family with teens
    Two Bedroom Family
    Stayed 2 nights in July, 2017

    Hot pool not hot enough”

    We booked the 2 bdrm unit in the last minute due to roads closure & poor weather. The room was spacious, tidy and clean. However, the heater fixed on walls were definitely not warm enough in the cold weather and wind blew in from the gap of the back door. We had to keep our jackets on when sleeping. The hot pool was big enough but the water inside was just warm instead of hot so most guests I met in the pool on that night were a bit disappointed. Suggest the host to adjust the temperature of the hot pool a little higher for better enjoyment.

    Reviewed July 25, 2017
    9.6
    Exceptional
    Priit from Estonia
    Couple
    Studio Apartment
    Stayed 2 nights in March, 2017

    Exceptional”

    Very helpful and friendly staff. Definitely helped us a lot on planning our further NZ trip. Thanks for great hospitality!

    Reviewed March 31, 2017
    7.2
    Very good
    Rose from New Zealand
    Family with teens
    Studio Apartment
    Stayed 3 nights in July, 2016

    A great place on a main road”

    It's a great place, just a bit too much road and helicopter noise for me.

    Reviewed July 18, 2016
    9.6
    Exceptional
    Alefiya from Australia
    Couple
    Studio Apartment
    Stayed 3 nights in March, 2016

    Great service and atmosphere”

    We stayed for three nights and happy with the experience.

    Reviewed April 05, 2016
    7.3
    Very good
    Kowk from Hong Kong
    Couple
    Studio Apartment
    Stayed 2 nights in March, 2016

    4star motel”

    cleanliness, staffs, close to town

    very good motel, excellence staff, room is clean and with everything for self cooking,highly recommand ,

    Reviewed March 11, 2016
    9.6
    Exceptional
    Sean from United Kingdom
    Couple
    Studio Apartment
    Stayed 2 nights in February, 2016

    Ideal facilities”

    Lovely welcome, great facilities for cooking with separate room & with adjoining shower & toilet - ideal setup. Heated swimming pool great to dip into after a day out. Nice size room too.

    Reviewed March 02, 2016
    5.3
    Deepak from Australia
    Family with teens
    Two Bedroom Family
    Stayed 5 nights in December, 2015

    Stay at Econo Lodge Dec-15”

    Heated Pool

    Encountered problems at check in - room was far from ready (major refurbishment of beds was slated on the day)- and was given 2 hrs late Stayed for 5 nights. Room No 30 - location was not good, adjacent to reception/ traffic and street lighting at night. Standard of room was passable - rooms are old & tired.

    Reviewed January 20, 2016
    5.3
    Swee from Malaysia
    Couple
    Studio Apartment
    Stayed 2 nights in December, 2015

    Motel stay at rotorua”

    Beside main road car park in front
    Reviewed December 31, 2015
    7.3
    Very good
    PARVESH from India
    Family with teens
    Studio Apartment
    Stayed 2 nights in November, 2015

    Holiday in Roturua”

    Adequately equipped and comfortable

    Satisfying

    Reviewed November 24, 2015
    9.7
    Exceptional
    Aliyakone from Laos
    Group
    Studio Apartment
    Stayed 1 night in November, 2015

    Exellence place to stay, highly recommended.”

    Staff friendliness, facilities, wifi connection.
    Reviewed November 23, 2015
    9.3
    Exceptional
    Tin from Australia
    Couple
    Studio Apartment
    Stayed 2 nights in October, 2015

    Great place ”

    Loved the mineral pool. Staff was excellent.

    Loved the experience. Loved the private mineral pools

    Reviewed November 03, 2015
    12
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    • Very good location
    • Kuirau Park