Crowne Plaza Manila Galleria
1 King Bed Deluxe Non-smoking - Bed Crowne Plaza Manila Galleria
Lobby Crowne Plaza Manila Galleria
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8.3
Excellent
9.7% this month
/10
(1062 reviews)See what guests said
See map
8.7
Excellent
Location rating score
Excellent location
Parking
FREE
  • Robinsons Galleria190 m
  • EDSA Shrine340 m
  • Asian Development Bank350 m
  • The Podium530 m
  • Ortigas MRT Station550 m
  • Metrowalk680 m
  • Ortigas Financial Center700 m
  • Rockwell Center820 m
  • SM Megamall860 m
  • The Medical City880 m
  • Free Wi-Fi

    Crowne Plaza Manila Galleria

    Ortigas Avenue corner ADB Avenue, Pasig, Manila, Philippines, 1100 - See map
    "This hotel is in the good location and easy to take the public transportation from the hotel to another places."
    DUMRONGPOL - July 21, 2017
    Exceptional reputation
    Recommended by 92% of guests
    Fantastic breakfast
    90% positive mentions
    • 540 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Air conditioning

    Property ranking|Compared to 8,785 Manila properties
    See all rankings
    Room comfort score
    8.5/10
    Room size
    53 sqm.
    Location score
    8.7/10
    Service score
    8.4/10
    Better than
    99
    %
    of Manila properties
    Bigger than
    99
    %
    of Manila properties
    Better than
    98
    %
    of Manila properties
    Better than
    98
    %
    of Manila properties
    Value for money7.9
    Distance to city center3.2 km
    Location rating8.7
    Nearest airportNinoy Aquino International Airport (MNL)
    Distance to airport10.3 km

    Rooms available at Crowne Plaza Manila Galleria

    8.4
    Excellent
    Room comfort & quality
    1 King Bed Deluxe Non-smoking
    1 King Bed Deluxe Non-smoking
    ...
    • Room size: 40 m²/431 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Deluxe
    Deluxe
    ...
    • Room size: 40 m²/431 ft²
    • Non-smoking
    • 2 single beds or 1 double b...
    Enter dates to see prices
    1 King Bed Executive Suite Non-Smoking
    1 King Bed Executive Suite Non-Smoking
    ...
    • Room size: 63 m²/678 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    2 Twin Beds Deluxe Non-Smoking
    2 Twin Beds Deluxe Non-Smoking
    ...
    • Room size: 40 m²/431 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    1 King Bed Grand Club Suite Non-Smoking
    1 King Bed Grand Club Suite Non-Smoking
    ...
    • Room size: 77 m²/829 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    1 King Premiere Suite Non-Smoking
    1 King Premiere Suite Non-Smoking
    ...
    • Room size: 78 m²/840 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    2 Twin Beds Club Deluxe Non-Smoking
    2 Twin Beds Club Deluxe Non-Smoking
    ...
    • Room size: 41 m²/441 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    1 King Bed Premiere Non-Smoking
    1 King Bed Premiere Non-Smoking
    ...
    • Room size: 58 m²/624 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    1 King Bed Club Deluxe Non-Smoking
    1 King Bed Club Deluxe Non-Smoking
    ...
    • Room size: 41 m²/441 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    2 Twin Beds Grand Deluxe Non-Smoking
    2 Twin Beds Grand Deluxe Non-Smoking
    ...
    • Room size: 50 m²/538 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices

    What people love about Crowne Plaza Manila Galleria

    • 7.6
      Very good
      Staff 

      "The staff was friendly, the room was spacious and clean."

      Mark

      |

      September 19, 2017

    • 10.0
      Exceptional
      Staff 

      "The Staff was very friendly and welcoming."

      Beth

      |

      December 19, 2016

    • 9.6
      Exceptional
      Staff 

      "The staff were lovely and very attentive!"

      Nicole

      |

      September 9, 2018

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    More about Crowne Plaza Manila Galleria

    More about Crowne Plaza Manila Galleria

    10.0
    Exceptional

    "I had a excellent experience staying at the Crown Plaza Mani..."

    Beth

    |

    December 19, 2016

    An overview

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    What they offer

    10.0
    Exceptional
    Bathroom

    "The room was pretty much ok (really nice Bathroom as well!)."

    Rolando J.

    |

    March 13, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Restaurants on site

    Xin Tian Di Restaurant
    Cuisine:Asian
    Menu:Buffet, A-la-carte
    Seven Corners Restaurant
    Cuisine:American, Asian, Chinese
    Menu:Buffet, A-la-carte

    Nearby restaurants

    Filipino cuisine
    Filipino cuisine
    Vatel Restaurant Manila
    7.2 km Filipino, French, Mediterranean
    iBread
    8.5 km Filipino
    Hizon's Cakes & Pastries
    8.8 km Filipino
    Asian cuisine
    Asian cuisine
    Gloria Maris
    1.6 km Asian, Chinese, Filipino
    Tramway Buffet Plaza
    2.1 km Asian, Chinese
    Tapa king
    3.0 km Asian, Filipino
    Chinese cuisine
    Chinese cuisine
    Chin's Express
    4.5 km Chinese, Fast food
    Hap Chan Tea House
    6.2 km Chinese
    Caffe La Lotte Restaurant
    6.8 km Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Announcements

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    Reviews of Crowne Plaza Manila Galleria from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (1062)Booking.com Reviews (551)
    8.3
    /
    10
    Cleanliness8.4
    Facilities8.0
    Location8.7
    Room comfort and quality8.4
    Service8.4
    Value for money7.9
    Rating
    9+ Exceptional (198)
    8-9 Excellent (173)
    7-8 Very Good (216)
    6-7 Good (59)
    <6 Below Expectation (48)
    Time of the year
    Mar - May (163)
    Jun - Aug (175)
    Sep - Nov (160)
    Dec - Feb (196)
    All guests (1062)
    All room types
    All languages

    Show reviews that mention 

    Showing 694 verified guest comments
    12345
    8.8
    Excellent
    MAYBELLE from Australia
    Solo traveler
    Deluxe
    Stayed 4 nights in July, 2019

    Very nice hotel”

    Right next to Robinson galleria,no need to go outside to go to Robinson as there's a connection, take the elevator to level 4. SM is about a 10min walk. Room was big. Love the room. Overall, I had an excellent stay.

    Reviewed July 17, 2019
    8.8
    Excellent
    Elenita from Philippines
    Couple
    1 King Bed Deluxe Non-smoking
    Stayed 5 nights in June, 2019

    Commendable Staff”

    This may not be one of the newest hotel in this city but their staff may be one of the finest. Thanks to the smiling faces at the reception and the very accommodating crew at the Seven Corners who made our days bright (especially with the sticky notes on every coffee cups that bring simple hopes of joy). Looking forward to seeing you all again. Cheers!

    Reviewed June 13, 2019
    10.0
    Exceptional
    Michael from Philippines
    Family with young children
    Deluxe
    Stayed 1 night in June, 2019

    A superb staycation worth remembering for a long time!!! Excellent Service!!! ”

    The staff’s sensitivity to the needs of PWD like me makes them and Crowne Plaza better than the rest!! Commendation to Anna Tan of Front desk for the sincere and superb assistance she has accorded me and my family during our entire stay!! You made us feel that crowne is our 2nd home!!!!👍👌⭐️⭐️⭐️⭐️⭐️

    Reviewed June 13, 2019
    10.0
    Exceptional
    MUHAMMAD from Singapore
    Couple
    1 King Bed Deluxe Non-smoking
    Stayed 3 nights in April, 2019

    Great ”

    A great place to stay and the hotel is connected to mall from level 3 or 4 if the hotel. Its accessible and easy to book a grab a d to go anywhere. The area of the hotel is very clean. The rooms a comfy

    Reviewed April 23, 2019
    9.6
    Exceptional
    Jennifer from Singapore
    Family with young children
    1 King Bed Deluxe Non-smoking
    Stayed 1 night in March, 2019

    very friendly staff”

    Had a wonderful stay staffs are very accomplished and friendly. Though we were given the wrong room number but it was fine. Also I think they should do Something with the ac it wasn’t really cold in our room and the lobby. Food was fantastic and a lot of choices. Will definitely come back with my family.

    Reviewed April 05, 2019
    8.8
    Excellent
    Catalino from Philippines
    Solo traveler
    2 Twin Beds Deluxe Non-Smoking
    Stayed 4 nights in February, 2019

    Strategic Proximity to Malls, Helpful Staff”

    Connecting passage to Robinson’s Mall was very convenient for quick shopping or quick meals. Buffet breakfast was very good. There was a little problem with flushing mechanism in the toilet, but it can be easily addressed. Courteous and polite staff are valuable assets to Crowne.

    Reviewed March 04, 2019
    8.4
    Excellent
    Regenald from Philippines
    Family with teens
    1 King Bed Premiere Non-Smoking
    Stayed 2 nights in December, 2018

    A Luxury Hotel That Needs A Makeover”

    Crowne Plaza is located to a bustling central business district in Metro Manila. The hotel is connected to Robinson's Galleria mall so buying anything is really a breeze considering the time we were there, the weather condition is really kindda wet. The hotel staff upgraded our accommodation to the executive suite which is really sweet! However, their facilities really needs a makeover. I find it to be a bit dark and turning it to a bit modern style would be a welcome thing. The food is great, very tasty and lots of selection. Overall, the hotel staff are friendly and hospitable. I hope once we check in back for another staycation, the rooms are already renovated.

    Reviewed June 12, 2019
    9.6
    Exceptional
    Marbe from Philippines
    Group
    1 King Bed Deluxe Non-smoking
    Stayed 1 night in February, 2019

    Great reception venue-- especially for guests!”

    Glad we decided to book our stay for the nuptials of friends so we found a reason to party even after midnight. This isn't my first stay in Crowne as I'd been here over a couple of times in the not so recent past but I'm surprised that the service is the same, as well as the comfort that the bed and pillows bring. My room is unexpectedly bigger than what I imagined. Could improve on the parking, the swimming pool and the breakfast, I guess-- if they could have a lower priced option for in-house guests. Thank you!

    Reviewed February 11, 2019
    9.2
    Exceptional
    Kathy from Philippines
    Family with teens
    2 Twin Beds Grand Deluxe Non-Smoking
    Stayed 1 night in February, 2019

    Children friendly hotel”

    We brought our children along during our stay for our seminar. because it fell on a weekend (Saturday & Sunday). Very convenient for our young teens to stay at this hotel because it is accessible to a mall where they can enjoy themselves and keep them occupied while we do our seminar for 2 days.

    Reviewed February 07, 2019
    10.0
    Exceptional
    Nathan from Canada
    Solo traveler
    1 King Bed Club Deluxe Non-Smoking
    Stayed 2 nights in January, 2019

    The best stay so far!”

    The location was great, hotel attaches to the mall indoors. Brand new anytime fitness open 24/7 for all guests. Definitely recommend staying club level, the staff was absolutely amazing and the service was just great! Would stay here again!!

    Reviewed January 22, 2019
    10.0
    Exceptional
    Philip from Philippines
    Family with young children
    1 King Bed Premiere Non-Smoking
    Stayed 1 night in November, 2018

    bang for the buck”

    its a bit on the high-priced hotel rooms out there but you get what you'd pay for. 5-star service on a 5-star hotel sounds very promising and it does. they deliver 5-start service to every guest with attention to detail

    Reviewed November 19, 2018
    8.4
    Excellent
    Tiffany
    Couple
    1 King Bed Deluxe Non-smoking
    Stayed 1 night in April, 2019

    Our Honeymoon Hotel”

    This was our honeymoon hotel. We went here right after our wedding at Blue Gardens, Quezon City. This hotel is very accessible to malls and restaurants. We had a great time during our 2-night stay here. Room is spacious. We love the pillows. I wish we can find those kind of pillows for our new home! They are so comfortable! We had the best night at Crowne Plaza Manila Galleria. The breakfast buffet is great! We totally love it. Hope we can check-in again next time. :)

    Reviewed April 16, 2019
    9.2
    Exceptional
    ANTHONY from Australia
    Solo traveler
    1 King Bed Executive Suite Non-Smoking
    Stayed 8 nights in March, 2019

    OUTSTANDING”

    I travelled to many countries all my life, but its the first time that I was treated as a family member. How can I forget the Front Office Manager Cynthia Ducusin . Even when departing from the hotel to the airport, she waved farewell with tears in her eyes. Unforgettable farewell. Also Andrea at the Seven Corners Restaurant, always ready to help. And that includes Yeushua De Jesus the Supervisor. Myself been Greek born, I do not eat japanese food for breakfast, or much of the Filipino foods. They went out of their way to find me OLIVES yes olives cheese and home made youghurt. And the lady that does the room Joanna the most efficient, quick person I ever met. I fully recommend this Hotel to everyone next to Robinson's Mall and away from night spots. Nice place to go relax. Prices are OK. Lunch Buffet is excellent and so is dinner.

    Reviewed April 01, 2019
    7.2
    Very good
    Kimberly from Philippines
    Couple
    1 King Bed Deluxe Non-smoking
    Stayed 1 night in March, 2019

    Very good”

    Stayed here overnight because we had an exam early the next morning. It was quite expensive given that the hotel is very outdated already, no aircon in the lobby, carpets are old and dirty, and the bed smelled moldy. No desk chair and safety deposit box. They had to pull-out from another room to transfer to ours. It’s still very important to note that the staffs are very helpful and friendly. Especially the housekeeping and engineering department who helped us with our request for the chair, safe and room deodorizer and linen spray. Overall, too expensive for the quality of the hotel. We were just paying for the name, I guess.

    Reviewed March 15, 2019
    10.0
    Exceptional
    Lei from Philippines
    Family with teens
    2 Twin Beds Deluxe Non-Smoking
    Stayed 1 night in March, 2019

    Great stay at Crowne Plaza”

    We celebrated my daughter's 12th birthday. She loved the place and the food. The room is spacious and clean. Cool bathroom with a hot tub. Beautiful view at the pool area. Breakfast buffet is delicious. My daughter and I enjoyed it. Great location. We're able to get everything we needed at Robinson's Galleria. Everyone is nice and very accommodating. We're planning to visit Crowne Plaza again in the near future.

    Reviewed March 08, 2019
    10.0
    Exceptional
    Julie from Philippines
    Family with teens
    Deluxe
    Stayed 1 night in March, 2018

    Spacious Rooms and Accessible Location”

    The room is spacious and clean, although it might need some updating if the hotel would like to be at par with the numerous hotels around. The Crowne Plaza has a walkway that connects it to the Holiday Inn and Robinsons Galleria. On one hand, it could be a security concern for some, however that also makes the hotel accessible to the mall, supermarket and public transportation. Overall, I liked Crowne Plaza especially since I got the room at a discounted price.

    Reviewed March 23, 2018
    10.0
    Exceptional
    Kat from Philippines
    Couple
    1 King Bed Deluxe Non-smoking
    Stayed 2 nights in October, 2017

    Honeymoon”

    There's a reason why Crowne Galleria has been around for so many years now. They have a way of making people feel special. They show that they care and they take care of you. It's like coming home to your parent's house for Christmas. The hotel is warm, inviting and luxurious. Me and my husband had great memories there, for sure. I'd like to commend Ms. Rowena Quibuyen, the manager, for taking care of everything for us. She's truly an asset. Also, Dom, the staff at the reception, she was very polite and friendly. And the Club Lounge staff for their sweet surprise. We were upgraded to an Executive Room and it was very classy and spacious. It just felt like home; how I wish we could've stayed longer. The pool was quite cold but we enjoyed our short swim since there were only about 4-5 other people. The massage we had at the Neo Spa was heavenly. We even got to use their private jacuzzi for free. The Seven Corners Restaurant served plenty of options for the breakfast buffet. I believe the hotel also has other in-house restaurants, however, we were not able to try them. Would I ever stay here again? Hell yes! Thank you Crowne Galleria for making our honeymoon worth remembering <3

    Reviewed November 09, 2017
    8.8
    Excellent
    Francin from Singapore
    Business traveler
    1 King Bed Deluxe Non-smoking
    Stayed 4 nights in July, 2017

    Comfortable Stay”

    A comfortable stay in a spacious room, the bathroom is simply enormous and well laid out, with separate shower stall and roomy bath-tub. There was a thoughtful linen aromatherapy spray, and the calming fragrance made bed time very relaxing, and sleep was fast. Totally enjoyed my stay here and I would definitely return again.

    Reviewed August 05, 2017
    10.0
    Exceptional
    Ada from Philippines
    Couple
    1 King Bed Deluxe Non-smoking
    Stayed 1 night in June, 2017

    should not have put this off”

    we've been having our annual convention here and not once did i think of spending the night, which was a mistake! it was the best year coz i stayed there this time. they really took care of us (it also being our anniversary) and when i got sick they made sure i had everything i needed and more :) kudos to the crew!

    Reviewed June 17, 2017
    8.0
    Excellent
    Andrea from Philippines
    Family with young children
    1 King Bed Club Deluxe Non-Smoking
    Stayed 1 night in May, 2017

    Amazing Stay at the Crowne Plaza Manila”

    We stayed at Crowne Plaza last weekend and it was an enjoyable one. Staff upgraded our room after knowing that it was our first time. Check in was fast, rooms are spacious, foods taste great, and hotel is connected to the mall. Price paid for Club Lounge Access was super worth it. My only concern is the pool which is being used by clients from Crowne Plaza and Holiday Inn. It gets really crowded and kiddie pool is so small. Seven corners restaurant should also add more choices in their menu for breakfast. Overall, we're satisfied with the hotel and highly recommended except for swimming facilities and additional food choices.

    Reviewed May 23, 2017
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    Crowne Plaza Manila Galleria
    |Excellent 8.3
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    • Excellent location
    • Quezon Memorial Circle
    • Ortigas MRT Station is within 0.55 km