Damai Puri Resort & Spa
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Deluxe Rainforest Damai Puri Resort & Spa
Swimming pool [kids] Damai Puri Resort & Spa
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6.1
Good
23.1% this month
/10
(2677 reviews)See what guests said
See map
7.3
Very good
Location rating score
Very good location
Parking
FREE
  • Sarawak Cultural Village340 m
  • Damai Beach620 m
  • Mount Santubong2.95 km
  • Bako National Park17.24 km
  • Pustaka Negeri Sarawak18.88 km
  • Normah Medical Specialist Centre19.56 km
  • Medan Niaga Satok Market19.65 km
  • Chingsan Yan Temple20.22 km
  • Kubah National Park20.53 km
  • The Astana21.39 km
  • Damai Puri Resort & Spa

    Teluk Penyuk Santubong, P.O.Box 3058, Damai / Santubong, Kuching, Malaysia, 93762 - See map
    "This is a lovely resort, in a very beautiful setting, with a mountain backdrop and very close to the beach with an amazingly huge pool."
    Pam - August 4, 2018
    Good comfort
    6.7 room quality and comfort
    Good service
    6.4 rating for service
    • Airport transfer

    • Private beach

    • Air conditioning

    • Daily housekeeping

    • Balcony/terrace

    Property ranking|Compared to 625 Kuching properties
    See all rankings
    Room size
    39 sqm.
    Room comfort score
    6.7/10
    Location score
    7.3/10
    Couples review score
    6.3/10
    Bigger than
    95
    %
    of Kuching properties
    Better than
    88
    %
    of Kuching properties
    Better than
    77
    %
    of Kuching properties
    Better than
    76
    %
    of Kuching properties
    Value for money5.8
    Distance to city center30 km
    Location rating7.3
    Nearest airportKuching International Airport (KCH)
    Distance to airport29.7 km

    Rooms available at Damai Puri Resort & Spa

    Deluxe Rainforest
    Deluxe Rainforest
    ...
    • Room size: 30 m²/323 ft²
    • Mountain view
    • 1 king bed
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Room size: 57 m²/614 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    Deluxe Sea View
    Deluxe Sea View
    ...
    • Room size: 30 m²/323 ft²
    • Ocean view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Deluxe - Min. 2 nights
    Deluxe - Min. 2 nights
    ...
    • Room size: 30 m²/323 ft²
    • Sea view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Deluxe - Min. 4 nights
    Deluxe - Min. 4 nights
    ...
    • Room size: 30 m²/323 ft²
    • Sea view
    Enter dates to see prices
    Luxury Room - Forest View
    Luxury Room - Forest View
    ...
      Enter dates to see prices
      Sea View
      Sea View
      ...
        Enter dates to see prices
        room
        room
        ...
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          Basic
          Basic
          ...
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            Twin/Double room - De Luxe Sea View
            Twin/Double room - De Luxe Sea View
            ...
              Enter dates to see prices

              What people love about Damai Puri Resort & Spa

              • 6.0
                Review score
                Spaciousness

                "The room has a nice view of the sea, spacious ."

                Bong

                |

                January 11, 2019

              • 7.2
                Very good

                "the kids were having a great time in the pool."

                wilson

                |

                December 29, 2018

              • 7.2
                Very good
                Spaciousness

                "The room is spacious and bed is comfortable."

                chloe

                |

                October 5, 2017

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              More about Damai Puri Resort & Spa

              More about Damai Puri Resort & Spa

              6.8
              Good

              "Only the natural beautiful beach is worth visiting"

              Tze

              |

              January 8, 2019

              An overview

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              What they offer

              8.0
              Very good
              Staff 

              "The view was great and staffs were very helpful."

              Yee

              |

              April 18, 2018

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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Food and dining

              Breakfast options

              Halal

              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Property's guest policies

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              Some helpful facts

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              Announcements

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              Reviews of Damai Puri Resort & Spa from real guests

              Overall rating
              6.0
              Good
              From 3975 reviews
              Provided by verified guests of
              Agoda Reviews (2677)Booking.com Reviews (988)
              Rating via Agoda6.1
              /
              10
              Good
              23.1% this month
              Cleanliness5.7
              Facilities5.0
              Location7.3
              Room comfort and quality6.7
              Service6.4
              Value for money5.8
              High score for Kuching
              Rating
              9+ Exceptional (107)
              8-9 Excellent (151)
              7-8 Very Good (337)
              6-7 Good (300)
              <6 Below Expectation (993)
              Time of the year
              Mar - May (384)
              Jun - Aug (664)
              Sep - Nov (365)
              Dec - Feb (475)
              All guests (2677)
              All room types
              All languages

              Show reviews that mention 

              Showing 1888 verified guest comments
              12345
              2.8
              Seng from Cambodia
              Group
              Deluxe Sea View
              Stayed 2 nights in July, 2019

              Acceptable”

              Very run down hotel. For such a big a hotel it kinda disappointed. And if you spend time at the beach/pool beware of sandflies, they are everywhere.

              Reviewed July 24, 2019
              2.0
              REVATHI from Malaysia
              Group
              Deluxe Sea View
              Stayed 1 night in July, 2019

              Very old hotel without maintence”

              this hotel very old and i don't think they have any maintenance services. everything look old and bad condition. even some of our rooms not provided with towel. We had book Deluxe King room, when we check in they only provided us twin bed and when we ask them to change they keep said all the rooms are fully book, but they hotel look like hunted like not much guest staying there.Furthermore its Rainforest festival season but still cafeteria & pool everywhere look empty . very bad experiences staying over here. We wont recommend this hotel to anyone. book this hotel, its like wasting your money.

              Reviewed July 16, 2019
              5.2
              Nurdalila from Malaysia
              Group
              Junior Suite
              Stayed 2 nights in July, 2019

              Great location but sad hotel ”

              The hotel have a great location which is near to the Perkampungan Budaya (we went for the Rainforest World Music Festival). The room facing beautiful beach (private beach). However, the hotel is sooo rundown. The cupboard in our room have mold. There is no water at the sink and the pipe is leaking. No telephone in our room. We complained 2 times before they fix it. Overall, the only thing that will make us stay in Damai Puri again is the beach. Hope they can do something to attract more customers.

              Reviewed July 16, 2019
              4.4
              Bryan from Malaysia
              Couple
              Deluxe Sea View
              Stayed 1 night in July, 2019

              Poorly maintained”

              Check in staff was not helpful.. had to carry our luggage to our room on our own. Room smells moldy upon check in. Fridge - laden with water from molten ice. Needless to say the water spilled out onto the cabinet which was starting to rot. Cockroaches roaming in the room, worse still two of them died in the fridge. No coffee provided, only tea. Room door does not close properly - needed a minor slam to keep it shut otherwise door will stay ajar unknowingly. Lights in the bathroom is not working so it was dark. Hairdryer provided but spoilt. Air conditioner is centralised. No option to adjust temperature, fan speed or shut it down. A potpourri of chest infection waiting to happen... Latch on the door was spoilt. Anyone with access card can enter room at any time. Bar not operating aka closed 24/7. Beach smells of urine probably from a stream that flows past. Otherwise, location is good. Nice sea view. Pool at least is cleaner this visit - no algae but water still murky.

              Reviewed July 15, 2019
              5.2
              Kenneth from United Kingdom
              Family with teens
              Deluxe Rainforest
              Stayed 2 nights in July, 2019

              It should be so much better”

              The location is stunning and the design of the hotel is great but it has been let go and run down it looks like little or no maintenance has been done in 10 years a lot of the facilities are closed. It should be great but was just so disappointing on what was supposed to be the busiest time of the year there was no spa or lobby bar and was was bizarrely quiet 😞

              Reviewed July 15, 2019
              3.2
              Michael from Malaysia
              Couple
              Deluxe Rainforest
              Stayed 1 night in July, 2019

              Disappointing service. ”

              We booked stayed during the rain forest world music festival. The service we expirienced at damai puri was very disappointing. Firstly the elevator was out of service. We had to carry our luggage up to the room. 1. No towels provided when we checked in. 2.Requested for towels before going to the festival. Came back 5 hours later and still no towels. 3. Called front desk for towels and was infront that towels will be divered in 10 minutes. This without apologising for the delay. 4. 10 minutes later still no towels. Called again and ask to wait another 10 minutes. 5. After 10 minutes still no towels. Walk to front desk and all they said was your towels are here. No apology. Nothing. After requesting nicely and politely 3 times we were treated like rubbish. Ended up showing at 1am..... It is a beautiful place. Too bad they can't treat people with common decency. I rather drove back to kuching city than stay at that awful place.

              Reviewed July 15, 2019
              5.6
              George from Malaysia
              Family with teens
              Deluxe Sea View
              Stayed 1 night in July, 2019

              Bad experience ”

              check in time is on 3:00pm but delay until 3:30pm. once we enter the room and the floor is very wet , it's like someone just clean it right before we enter. NO towel and toilet paper provided in the room and i have to go and look for the staff and ask for it . THIS IS NOT THE DAMAI PURI THAT I STAY IN FEW YEARS AGO, PLEASE IMPROVE YOUR SERVICE . TOTALLY DISAPPOINT

              Reviewed July 23, 2019
              8.0
              Excellent
              KARL from Malaysia
              Couple
              Deluxe Sea View
              Stayed 2 nights in August, 2018

              Nice”

              good accommodation.

              Reviewed July 25, 2019
              2.8
              Duke from Malaysia
              Couple
              Deluxe Sea View
              Stayed 1 night in July, 2019

              The most disappointed resort stay”

              First of all, we can’t even stay for the night. This place is ridiculous. 1. This place only accept cash. Imagine for a resort with the standard they tried to show us. How can you only accept cash? It’s troublesome for some tourist. 2. The free parking is far from the lobby so especially at night is all dark out there. How dangerous is that. You can park at the lobby but you have to pay RM50 for it even you are the resort guest or not you still have to pay RM50 for a non shaded parking! This place doesn’t have a lift! So people train your arms at the gym before you come for the stay because you have to carry your heavy luggage up the stairs. 3.Before entering the room, the wood door is much rotten. There is no safety at all! The door is totally useless. 4. The room inside, the paint on the walls mostly are peeling and dirty. Furniture were absolutely old and most of the plugs are not functioning and even worst some cracked and broken. There is no line signal in the room and I think the management know about this. Hence, they did not want to provide WIFI for the guest. Absolutely great! 5. As for the bathroom, everything seems terrible, dirty and old and even the shower head were not functioning well. The best part is they gave us a free cockroach to accompany us. Thanks to them! Finally because of all these, we decided to checked out 6pm on the same day we checked in and forever ban this place for the rest of our lives.

              Reviewed July 09, 2019
              4.4
              Jasneman from Malaysia
              Family with teens
              Deluxe Sea View
              Stayed 1 night in June, 2019

              Old facility n quiet place”

              Very old facility which is not properly maintain. I had to change my room due to bad smell. Too quiet n quite scary at night. The only advantage is near to beach and Culture Village. Pool for kids also quite dirty. Need to pay extra for extra headcount..

              Reviewed July 01, 2019
              8.8
              Excellent
              Gladys from Malaysia
              Family with young children
              Deluxe Sea View
              Stayed 1 night in March, 2019

              Excellent”

              Pool is nice. Way cleaner than previous year. The beach, however, needs a bit of cleaning.. found pieces of sharp porcelain from my previous trip. Might not be a big of a deal by it could be slightly dangerous to children.

              Reviewed March 03, 2019
              7.2
              Very good
              Chia from Malaysia
              Couple
              Deluxe Rainforest
              Stayed 1 night in July, 2019

              Old building with no proper maintenance”

              The building is old, even the door looks like can open anytime with a kick. Spiders and web in room. The shower head not functioning well. Overall cleanliness OK only.

              Reviewed July 24, 2019
              5.2
              anne from Australia
              Couple
              Junior Suite
              Stayed 2 nights in July, 2019

              WASTED HOTEL WITH BEAUTIFUL SURROUNDING”

              This hotel is in a beautiful location. The outside has never been painted since new The room stunk of mothballs as it had not been used for a long time. They charged double the normal price because the Rainforest Festival was on for very substandard facilities. Such a pity could be fantastic if they just brought the property up to a reasonablele standard. Cocktails tasted nothing like they should. Ants everywhere in the room. All in all a very disappointing experience in what should have been a wonderful experience.

              Reviewed July 17, 2019
              5.6
              CHARLES from Malaysia
              Couple
              Deluxe Sea View
              Stayed 1 night in July, 2019

              The staff isn't friendly at all and very unprofessional in terms of attitude.”

              1. The staff isn't friendly. I had asked for a hairdry at the reception counter (night shift), but he just answer "No" without explanations at all. 2. The glass inside the room was very dirty and the cleanliness of the complimentary equipment was very bad. 3. No wifi inside the the room (even had been told there is (the night shift staff told) 4. The most important thing is, even had been asked through phone call AND upon check in at the reception, the breakfast add on price was RM25.00 nett. BUT, when we walk in on the coffee house, the price was different, that is RM35.00 net which is not tally with both sides. 5. The crowd control (at the guard house) was seems very irrespective with the guess. They asked rudely for passes everytime I entering or went out even just passed by for outside dinner.

              Reviewed July 15, 2019
              5.2
              VIJAYAN from Malaysia
              Family with young children
              Deluxe Rainforest
              Stayed 3 nights in July, 2019

              Above average”

              tHE ONLY REASON ANYONE WOULD STAY IN THIS RUN DOWN HOTEL IS THE RAINFOREST FESTIVAL. FOR THIS IT IS A PRIME LOCATION. THE STRUCTURE IS TERMITE INFESTED.. THE ROOMS SMELL LIKE STOREROOMS LADEN WITH MOTH BALLS TO PREVENT CRITTERS. SOME STRUCTURES ARE ACTUALLY ROTTING AWAY IN PLAIN SIGHT. THE BED BUGS ARE WAITING FOR ITS NEXT COUPLE OF GUESTS!!

              Reviewed July 15, 2019
              5.6
              Magdalene from Malaysia
              Family with young children
              Deluxe Sea View
              Stayed 1 night in May, 2019

              Go for the beach”

              Beach is awesome. Rooms need upgrading and maintenance desperately. Toilet design is out-dated.

              Reviewed July 19, 2019
              5.2
              Stephanie from Hong Kong
              Family with teens
              Deluxe Sea View
              Stayed 2 nights in July, 2019

              Needs Improvement ”

              All areas need serious improvement but it's a good thing that hotel staff are friendly, polite and helpful.

              Reviewed July 13, 2019
              4.4
              Long from Malaysia
              Couple
              Deluxe Sea View
              Stayed 1 night in June, 2019

              Overall stay ”

              The room is old and the facilities inside are not well maintained. When enter the room, there are some ants around the floor and table. The floor feels sticky too. The bedsheet and pillow case looks not so clean with slight yellowish colour. The only good thing is the view and the beach. Overall quite disappointed with the stay and hope that improvement can be done.

              Reviewed June 23, 2019
              4.4
              lydia from Malaysia
              Family with young children
              Deluxe Sea View
              Stayed 1 night in December, 2018

              The hotel is understaff but the view is breathtaking”

              im not sure if the hotel/room has been attend to.The room was bad,the swimming pool was dirty too.the staff was trying their best,but they are too little compare o the big place.if you are coming to unwind its great,but if you bringing older people or kids,hygine is a big doubt

              Reviewed June 14, 2019
              6.8
              Good
              jassica from Malaysia
              Couple
              Deluxe Sea View
              Stayed 1 night in June, 2019

              Good”

              The check-in time is at 3pm,and some rooms are not ready yet even after 3pm. There's a lot of frustrated guests that had to wait at the lobby at that time. For that range of room prices, the service shouldn't be like this, it's not worth the money.

              Reviewed June 10, 2019
              12345
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              Damai Puri Resort & Spa
              |Good 6.1
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              • Very good location
              • Sarawak Cultural Village