Dorsett Kuala Lumpur
Dorsett Kuala Lumpur
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Excellent
Location
8.7
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What guests are saying:
super good location, good choice if want a hotel between 4 and 5 stars
chen from Singapore
Solo traveler
Love staying at diz htl. My num 1 choice weneva im in kl. Thx for e free urgrade!staff very polite n xtremely helpful. Unit xtremely clean.
Norsheha from Singapore
Family with young children
good location friendly staff
TOH from Singapore
Family with young children
Thanks Johan for fulfill our last minute requirement to change bed type. The room are clean and spacious. Great!
Liza from Malaysia
Family with young children
Nice hotel, very clean, good location.
MELISSA from Malaysia
Family with young children
We arrived in the wee-hours; had a few missing toiletries and were hungry. In-room service menu was available and toiletries were brought shortly after our request! Awesome stuff!
Terence from Singapore
Couple
Great Property, near to shopping malls and great eateries around
CHEE from Singapore
Business traveler
Was here for very limited hours. Late check-in, and early check-out. Was given free room upgrade. Bigger space. Pros Strategic Location Spacious room Cons Breakfast area was chaotic Too many ppl, too small area
Cheok from Malaysia
Family with young children
Great location, clean room and great value
Choon from Singapore
Couple
I love almost everything about Dorsett Residences but the gym machines and equipments needs to be upgraded and it would be better if the gym is bigger.
Siti from Singapore
Family with young children

Dorsett Kuala Lumpur

Excellent location
- Inside city center
- What's nearby?
Excellent
From 7156 reviewsSee what guests said
8.0
/
10
Excellent value for money
8.1
Recommended by 89% of guests
Value for money8.1
Distance to city center0.1 Km
Location rating8.7
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport18.8 km
  • 470 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Kuala Lumpur

Room choices
7.9
Very good
Room comfort & quality
This property is in high demand!Booked 19 times since yesterday | 22 travelers are looking at this property right now
2 Bedroom Premier
2 Bedroom Premier
...
  • Room size: 94 m²/1012 ft²
  • City view
  • 1 queen bed & 2 single beds
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Premier 2-Bedroom
Premier 2-Bedroom
...
  • Room size: 94 m²/1012 ft²
  • City view
  • 1 queen bed & 1 double bed
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Two Bedroom Suite
Two Bedroom Suite
...
  • Room size: 74 m²/797 ft²
  • City view
  • 2 single beds and 1 queen b...
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Dorsett Queen Studio Residence
Dorsett Queen Studio Residence
...
  • Room size: 61 m²/657 ft²
  • City view
  • 1 queen bed
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Two-Bedroom Suite
Two-Bedroom Suite
...
  • Room size: 74 m²/797 ft²
  • City view
  • 1 queen bed & 1 queen bed
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Dorsett Suite
Dorsett Suite
...
  • Room size: 94 m²/1012 ft²
  • Street view
  • 1 king bed
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Dorsett Room
Dorsett Room
...
  • Room size: 30 m²/323 ft²
  • Street view
  • 2 single beds
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Deluxe Premier
Deluxe Premier
...
  • Room size: 38 m²/409 ft²
  • Street view
  • 1 king bed or 2 single beds
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Family Room
Family Room
...
  • Room size: 30 m²/323 ft²
  • Street view
  • 1 single bed and 1 king bed...
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Two-Bedroom Premier Suite @ Dorsett Residences
Two-Bedroom Premier Suite @ Dorsett Residences
...
  • Room size: 94 m²/1012 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
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More about Dorsett Kuala Lumpur

More about Dorsett Kuala Lumpur

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Asian cuisine
Asian cuisine
Li Yen
60 m Asian, Chinese
SB Corner
70 m Asian, Indian, Malaysian
Chuai Heng Restaurant
100 m Asian, Chinese
Chinese cuisine
Chinese cuisine
Royal China Restautant
90 m Chinese
Silk Road
230 m Chinese
Vegetarian Corner
310 m Chinese, Vegan
Halal food
Halal food
Hadramawt Palace
110 m Halal, Lebanese, Middle Eastern
Spice Garden
130 m Halal, Indian, Vegetarian
The Castle
220 m Halal, Lebanese, Mediterranean

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (7156)Booking.com Reviews (2562)
8.0
/
10
Cleanliness8.1
Facilities7.8
Location8.7
Room comfort and quality7.9
Service8.0
Value for money8.1
Provided by verified guests of Agoda
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All guests (7156)
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Showing 5226 verified guest comments
12345
8.8
Excellent
Chew from Malaysia
Family with young children
Dorsett Room
Stayed 1 night in December, 2018
Great location for shopping ”
The hotel has a great location, it is within 5 min walking distance to Pavilion Mall. The room is spacious. The swimming pool is not big, but sufficient for my young kids. Love their breakfast too. However, the speed of check in is rather slow. But the staff is good and friendly as willing to change us another non-smoking room after we found that we had checked in to a smoking room.
Reviewed December 14, 2018
Dear Chew, Greetings from Dorsett Kuala Lumpur. First of all I would like to thank you for staying with us, and for your warm words of compliments. We are glad that you have enjoyed our breakfast offerings. I am sorry to learn that you have experienced inconveniences due to the speed of check-in, and the size of the pool. Kindly let us know if there is anything we can do. Thank you once again for your feedback. Best regards, Victor Hiew Director of Operations
Responded December 15, 2018
Dorsett Kuala Lumpur
9.2
Exceptional
raden from Singapore
Group
Dorsett Room
Stayed 3 nights in December, 2018
Exceptional”
The hotel staff were very helpful especially Vivian, at the reception counter; When we checked in she saw how big our party was and went her way to make us feel comfortable by settling our rooms first . She told us that we need not wait at the reception counter but rather at the cafe and would inform us when everything is ready. Such small gesture meant a lot to us. The housekeeping was also prompt in acceding our requests. overall great stay
Reviewed December 11, 2018
Dear Raden, Greetings from Dorsett Kuala Lumpur. First of all I would like to thank you for staying with us, and your warm words of compliments to my team. We are glad to learn of the favourable experiences you have encountered during your stay with us. Thank you once again for your positive words of encouragement, and we look forward to welcoming you back soon. Thank you once again for your feedback. Best regards, Victor Hiew Director of Operations
Responded December 12, 2018
Dorsett Kuala Lumpur
8.4
Excellent
Cheok from Malaysia
Family with young children
Dorsett Room
Stayed 1 night in November, 2018
Great! Late check-in with free room upgrade”
Was here for very limited hours. Late check-in, and early check-out. Was given free room upgrade. Bigger space. Pros Strategic Location Spacious room Cons Breakfast area was chaotic Too many ppl, too small area
Reviewed December 03, 2018
Dear Cheok, Greetings from Dorsett Kuala Lumpur. First of all I would like to thank you for staying with us, and for sharing your feedback, We are glad that you have enjoyed your stay, and the room upgrade. Further to your feedback, we take your comments on board with regards to the breakfast area space. Kindly let us know if there is anything we can do, and I look forward to welcoming you back soon. Thank you. Best regards, Victor Hiew Director of Operations
Responded December 04, 2018
Dorsett Kuala Lumpur
9.6
Exceptional
Nur from Singapore
Family with teens
Two-Bedroom Suite
Stayed 4 nights in November, 2018
Great stay!!”
We booked the two bedroom suite at dorsett residences and it's was really great. There were two bathrooms and one of them had a bathtub which was awesome as me and my sister were able to do our bubble baths and just relax after a tiring day out and about. Our booking included breakfast at the main building of the hotel. The breakfast spread was quite good. However, I wished that there were more varieties of American breakfast as well. But overall, it was very good as the food were replenished quite regularly and the taste was good. I celebrated my birthday there and I even put in my request such as higher floor for my birthday but upon check in, the front desk did not even mention it at all and just gave me a room on the 10th floor. She did not wish me a happy birthday either. I checked in on the 23rd and my birthday is on the 26th. In all of the hotels I've been to, they will always greet me happy birthday whenever I am celebrating it there. So there was abit lack of personal touch in the service given. The location is awesome cause it's just about 5 mins walk to pavillion where you can shop and eat with a variety of foods to choose from. It was great that they also had free parking. Although the carpark was quite a tight fit, we always were able to find a parking spot for our car and it leads right up to the hotel Lobby. Overall, I would highly recommend this hotel to both families and even couples cause there's really alot more pros than cons here. Thank you for the amazing stay!
Reviewed December 01, 2018
Dear Nur, Greetings from Dorsett Kuala Lumpur. First of all I would like to thank you for staying with us, and for sharing your feedback. We are glad that you enjoyed the proximity of the hotel, and the amenity. Further to this, I have further shared your feedback with the Front Office Manager who will look into the concerns highlighted, and to be detailed on our processes so as to deliver a better experience to our guests. Ms Nur, once again I would like to thank you for your feedback, kindly let me know if there is anything I can do to assist further. I look forward to welcoming you back in near future. Thank you once again for your feedback. Best regards, Victor Hiew Director of Operations
Responded December 03, 2018
Dorsett Kuala Lumpur
5.6
NURMAHAYU from Malaysia
Family with young children
Two-Bedroom Suite
Stayed 1 night in December, 2018
Above average”
Check in at 2pm but the room is not ready . Only after 6pm it’s ready but unfortunately I didn’t get the same room I booked and request for other room. Before 7 I managed to get the room that i want.The staff very good and calm even so many guests coming in. They say sorry and give me a late checkout at 2pm instead of 12.
Reviewed December 11, 2018
Dear Nurmahayu, Greetings from Dorsett Kuala Lumpur. First of all I would like to thank you for staying with us, and for sharing with us feedback. I am sorry to learn that you have experienced inconveniences during check-in due to the delay of room delivery. For this I apologise. We have no excuse to this, but to work on delivering a better stay experience. Kindly let me know if there is anything I can do. Thank you once again for your feedback. Best regards, Victor Hiew Director of Operations
Responded December 12, 2018
Dorsett Kuala Lumpur
10.0
Exceptional
Anton from Australia
Couple
Dorsett Queen Studio Residence
Stayed 3 nights in November, 2018
Exceptional”
This was wonderful accomodation. It is well set out and the housekeeping staff could not do enough to help make our stay pleasurable in every way. I would recommend this to anyone who is thinking about staying here. It is very large and suitable for three people. Four if you use the fold out sofa.
Reviewed November 29, 2018
Dear Anton, Greetings from Dorsett Kuala Lumpur. Thank you for taking the time to share your feedback, we are glad that you have enjoyed your stay with us. I would like to thank you once again for your compliments to the Housekeeping team. Kindly let us know if there is anything we can do to make your stay better. Thank you. Best regards, Victor Hiew Director of Operations
Responded November 30, 2018
Dorsett Kuala Lumpur
8.8
Excellent
Mohd from Malaysia
Family with teens
2 Bedroom Premier
Stayed 5 nights in November, 2018
Good hotel”
Pros: 1. Easily accommodate 4-6 pax. 2. Ease of access to Pavilion Shopping Mall just next door as well as Bukit Bintang area. 3. Breakfast offers variety & delicious food. 4. Staff r friendly. 5. Room view that i requested facing the KLCC were simply marvelous. 6. The amenities were good. Got washing/dryer machine as well as simple cooking utensils. 7. Room service maintained clean during our 5-night stay. Cons: 1. The room we booked were actually a residence, the hotel is actually at the next building. 2. Only 1 pass card to enter the building & 1 entry card to the room were issued. 3. So many guests, felt a bit uncomfortable because of the crowd. 4. The actual room felt a bit small in size. 5. Can't get an extra bed. Only knew about this during check-in. Only normal room can request extra bed, notresidences. 6. Bit pricey. 7. The living room area was covered in tiles except the room. Summary Service is up to 4/5-star hotel, experience like 2/3-star hotel.
Reviewed November 26, 2018
Dear Mohd, Greetings from Dorsett Kuala Lumpur. First of all I would like to thank you for staying with us, and for your feedback. Thank you for your compliments to my team, as well as the breakfast offerings and proximity of the hotel. We take your feedback on board with regards to the crowd at certain time, and the size of the room. Please let me know if there is anything I can do. Thank you once again for your feedback, and I look forward to hearing from you soon. Thank you. Best regards, Victor Hiew Director of Operations
Responded November 27, 2018
Dorsett Kuala Lumpur
8.4
Excellent
Wendy from Singapore
Family with teens
Two Bedroom Suite
Stayed 4 nights in November, 2018
Good Location but Housekeeping needs Improvement ”
We stayed 4 nights at the Dorsett Residence. It was spacious enough for 4 adults with a sizeable living & dining space and kitchen. Bare minimum kitchen utensils provided so if you wish to cook a big hearty meal, think again. There’s no rice cooker so we could cook rice. The pot was tiny and so was the pan. Probably enough only for 2 persons. It’s strange that they provide 4 sets of fork and spoons but only 2 bowls and plates?! Go figure. But there’s a washer and dryer for those staying longer and need to do laundry which was a plus. The water in master bath would leak out each time we showered and the entire bathroom would be wet. Risky for elderly folks as the floor tiles get slippery. It has a perfect location just 3 mins walk opposite of The Pavilion and Starhill so it’s really a steal compared to the more pricey hotels around like Westin and Marriot. We would place $10 each day on the bed for housekeeping but yet they forget to replace the towels and bath gels etc.
Reviewed November 26, 2018
Dear Wendy, Greetings from Dorsett Kuala Lumpur. First of all I would like to thank you for staying with us, and for sharing your feedback. We take your feedback on board with regards to the quantity of utensils in the residence, and the inconveniences you have experienced due to the water leaks in the bathroom area. Further to this, I have shared your feedback with the Executive Housekeeper to address on the replenishment of towels and bath room amenities. Thank you once again for your feedback, do let me know if there is anything I can do. Best regards, Victor Hiew Director of Operations
Responded November 27, 2018
Dorsett Kuala Lumpur
9.2
Exceptional
guntur from Indonesia
Business traveler
Dorsett Room
Stayed 1 night in May, 2018
clean and happy”
when you are travelling as much as i do and its always for 1-2 nights, the nights are precious. you would want good and clean rooms to satisfy your sleep whilst busy for work in the day time. dorsett filled the gap and made it an enjoyable stay.
Reviewed November 21, 2018
Dear Gunter, Greetings from Dorsett Kuala Lumpur. First of all I would like to thank you for staying with us, and for sharing your feedback. We are glad that you have enjoyed your stay, and we look forward to welcoming you back soon. Thank you. Best regards, Victor Hiew Director of Operations
Responded November 22, 2018
Dorsett Kuala Lumpur
8.8
Excellent
Zhenyu from Singapore
Business traveler
Dorsett Room
Stayed 2 nights in August, 2018
Good as usual!”
My 10th stay in 2 years, hotel is newly renovated, room is big, room is super quiet, bed is comfortable, superb breakfast spread, good facilities, friendly staff, and good location. Most importantly, value for money. What more can you ask for?
Reviewed November 19, 2018
Dear Zhenyu, Greetings from Dorsett Kuala Lumpur. Thank you for sharing your feedback, and stay experience with us. We are very pleased that you have enjoyed your stay. Thank you once again for your warm words of compliments. Please let us know if there is anything we can do. We look forward to welcoming you back soon. Thank you. Best regards, Victor Hiew Director of Operations
Responded November 21, 2018
Dorsett Kuala Lumpur
9.2
Exceptional
Mohammad from Singapore
Family with young children
Dorsett Room
Stayed 2 nights in November, 2018
Exceptional”
we arrived at 11am. were told we had to wait until 2pm as the rooms were full. my wife kindly asked them if they could just call when the room is ready instead of waiting until 2pm as we had a young baby with us. the staff at the counter did some checking and upgraded us in order for us to be checked in immediately. i have always appreciated these kinds of extension of service. i think this is quality service at the best! well done! my son managed to rest for a few hours before we headed out. thank you so much!
Reviewed November 18, 2018
Dear Mohammad, Greetings from Dorsett Kuala Lumpur. First of all I would like to thank you for staying with us, and for taking the time to share with us feedback. We are glad that you have enjoyed your stay with us, and thank you for your warm words of compliments to my team. Thank you once again for your feedback, and we look forward to welcoming you back in near future. Kindly let us know if there is anything we can do. Thank you. Best regards, Victor Hiew Director of Operations
Responded November 18, 2018
Dorsett Kuala Lumpur
8.8
Excellent
chandra from Indonesia
Family with young children
Dorsett Room
Stayed 2 nights in December, 2018
Good value money ”
I think they need to change their pillow, cause it’s smell
Reviewed December 12, 2018
Dear Chandra, Greetings from Dorsett Kuala Lumpur. First of all I would like to thank you for staying with us, and for sharing your feedback. We are sorry to learn that you have experienced inconveniences due to the smell on the pillows. We take your feedback on board, and will look into this matter and address accordingly. Kindly let me know if there is anything I can do. Thank you once again for your feedback. Best regards, Victor Hiew Director of Operations
Responded December 13, 2018
Dorsett Kuala Lumpur
8.4
Excellent
Nor from Singapore
Couple
Dorsett Room
Stayed 1 night in November, 2018
Value for money”
Good location but be prepared to be caught in massive jam. Beds are big and comfortable. Overall good experience. Big rooms!
Reviewed December 12, 2018
Dear Nor, Greetings from Dorsett Kuala Lumpur. First of all I would like to thank you for staying with us, we are glad that you have enjoyed our location, we will take your feedback on board with regards to the congestion. Thank you for your warm words of compliments, and do let us know if there is anything we can do. Best regards, Victor Hiew Director of Operations
Responded December 12, 2018
Dorsett Kuala Lumpur
10.0
Exceptional
roziana from Singapore
Family with teens
Two-Bedroom Suite
Stayed 3 nights in December, 2018
Fantastic stay!!”
Location was perfect. The residences pool had an amazing view at night. Breakfast spread was delicious, with plenty of varieties. Definitely coming back to stay at the Dorsett Residences.
Reviewed December 11, 2018
Dear Roziana, Greetings from Dorsett Kuala Lumpur. We are indeed very happy to learn that you have enjoyed your stay with us, the location and the breakfast offerings has impressed you and your family. Thank you once again for sharing your stay experience with us, and we look forward to welcoming you back soon. Thank you. Best regards, Victor Hiew Director of Operations
Responded December 12, 2018
Dorsett Kuala Lumpur
9.6
Exceptional
Thiabkaew from Thailand
Couple
Dorsett Room
Stayed 2 nights in December, 2018
In the city”
in the city , near by many shopping centre, sometime abit jam, but overall ok
Reviewed December 10, 2018
8.0
Excellent
siti from Singapore
Family with young children
Two-Bedroom Suite
Stayed 4 nights in November, 2018
Very good”
Im staying at the resindence and it is quite inconvenoence as only 1 key card and lift card was provided. Some of the house keeping staff is having mood swing. 1 of day i was not provided any tea/coffee and mineral water.
Reviewed December 08, 2018
Dear Siti, Greetings from Dorsett Kuala Lumpur. Thank you for taking the time to share with us feedback. I am sorry to learn that you have experienced inconveniences due to the limited availability of key card, and the inconsistency of Housekeeping replenishing your amenities. Kindly let me know if there is anything I can do. Thank you once again for your feedback. Best regards, Victor Hiew Director of Operations
Responded December 11, 2018
Dorsett Kuala Lumpur
8.8
Excellent
Tze from Singapore
Family with young children
Two-Bedroom Suite
Stayed 4 nights in December, 2018
Bad facilities in the gym”
Residence gym provided 2 track mile but both were not working on my visit. Besides that everything was good,staff were very friendly and hotel was in a very good location with amenties and malls.We will come and stay again in this residence.
Reviewed December 07, 2018
Dear Tze, Greetings from Dorsett Kuala Lumpur. First of all I would like to thank you for staying with us, and for sharing your feedback. Thank you for your warm words of compliment to my team, as well as the good location. I am sorry that you have experienced inconveniences due to the lack of functioning gym equipment. We are working on addressing this matter internally. Kindly let me know if there is anything I can do. Thank you once again for your feedback. Best regards, Victor Hiew Director of Operations
Responded December 11, 2018
Dorsett Kuala Lumpur
10.0
Exceptional
Zheng from Singapore
Group
Two Bedroom Suite
Stayed 2 nights in November, 2018
Very spacious living space right at the heart of town”
Dorsett actually provided us with the residences space which is much larger than your usual hotel room. We very much enjoyed the large living room as well as facilities such as having access to a large refrigerator and an oven. There’s also access to a gym, swimming pool and sauna on the 30th floor. Excellent, value-for-money stay in my opinion.
Reviewed December 03, 2018
Dear Zheng, Greetings from Dorsett Kuala Lumpur. First of all I would like to thank you for staying with us, and we are glad that you enjoyed the residence and the facilities provided. Please let us know if there is anything we can do. I look forward to welcoming you back soon. Thank you. Best regards, Victor Hiew Director of Operations
Responded December 04, 2018
Dorsett Kuala Lumpur
10.0
Exceptional
Muhamad from Singapore
Couple
Dorsett Room
Stayed 1 night in December, 2018
Exceptional”
Good location, excellent staff service. All staff were friendly and polite..Room was also well kept and had classy yet modern interior. Would come again.
Reviewed December 09, 2018
Dear Muhamad, Greetings from Dorsett Kuala Lumpur. Thank you for your warm words of compliments to my team, and the location of the hotel. We are glad that you have enjoyed your stay. Please let us know if there is anything I can do. We look forward to welcoming you back soon. Thank you. Best regards, Victor Hiew Director of Operations
Responded December 11, 2018
Dorsett Kuala Lumpur
9.2
Exceptional
Yeng from Malaysia
Couple
Dorsett Room
Stayed 1 night in December, 2018
Nice hotel”
Nice hotel
Reviewed December 09, 2018
Dear Yeng, Greetings from Dorsett Kuala Lumpur. Thank you for sharing your feedback, and your warm words of compliments. We are glad that you have enjoyed your stay, kindly let me know if there is anything I can do. Thank you once again for your feedback. Best regards, Victor Hiew Director of Operations
Responded December 11, 2018
Dorsett Kuala Lumpur
12345
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  • Excellent location
  • Pavilion Kuala Lumpur
  • Bukit Bintang Monorail Station is within 0.47 km