Eastern And Oriental Hotel
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 Eastern And Oriental Hotel
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8.9
Excellent
12.3% this month
/10
(3969 reviews)See what guests said
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9.1
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
Parking
FREE
  • Farquhar's Bar20 m
  • Beach Blanket Babylon50 m
  • Glo50 m
  • Slippery Senoritas50 m
  • Renaissance Pewter50 m
  • Penang Pewter50 m
  • Jln Penang Street Market90 m
  • Ernest Zacharevic x E&O Gallery110 m
  • Little Penang Street Market130 m
  • Club Momo150 m
  • Free Wi-Fi
    2017

    Eastern And Oriental Hotel

    10 Farquhar Street, Georgetown, Penang, Malaysia - See map

    This property is in high demand!

    Booked 81 times

    "Elegant majestic grand n historical hotel with pleasant courteous n conscientious staff performing their duties with professionalism n competence."
    Jeffrey - November 25, 2018
    Exceptional reputation
    Recommended by 97% of guests
    Exceptional cleanliness
    9.2 rating for cleanliness
    • Airport transfer

    • Located in heart of Penang

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Hot tub

    Cheaper than 92% of all properties in Penang in the last 24 hours

    Compared to 4,083 Penang properties at Agoda for various dates

    Property ranking|Compared to 4,083 Penang properties
    See all rankings
    Cleanliness score
    9.2/10
    Room comfort score
    9.2/10
    Couples review score
    9.0/10
    Location score
    9.1/10
    Better than
    99
    %
    of Penang properties
    Better than
    99
    %
    of Penang properties
    Better than
    99
    %
    of Penang properties
    Better than
    98
    %
    of Penang properties
    Value for money8.6
    Distance to city center0.5 km
    Location rating9.1
    Nearest airportPenang International Airport (PEN)
    Distance to airport16.5 km

    Rooms available at Eastern And Oriental Hotel

    9.2
    Exceptional
    Room comfort & quality
    Straits Suite - Heritage Wing
    Straits Suite - Heritage Wing
    ...
    • Room size: 87 m²/936 ft²
    • Ocean view
    • 1 double bed
    Enter dates to see prices
    Deluxe Suite - Heritage Wing
    Deluxe Suite - Heritage Wing
    ...
    • Room size: 58 m²/624 ft²
    • Partial ocean view
    • 1 double bed or 2 single be...
    Enter dates to see prices
    Premier Suite - Heritage Wing
    Premier Suite - Heritage Wing
    ...
    • Room size: 59 m²/635 ft²
    • Ocean view
    • 1 double bed or 2 single be...
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    Victory Annexe Studio Suite King
    Victory Annexe Studio Suite King
    ...
    • Room size: 55 m²/592 ft²
    • Sea view
    • 1 king bed
    Enter dates to see prices
    Corner Suite
    Corner Suite
    ...
    • Room size: 123 m²/1324 ft²
    • Sea view
    • 1 king bed
    Enter dates to see prices
    Georgetown Suite - Heritage Wing
    Georgetown Suite - Heritage Wing
    ...
    • Room size: 79 m²/850 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Victory Annexe Studio Suite Twin
    Victory Annexe Studio Suite Twin
    ...
    • Room size: 55 m²/592 ft²
    • Sea view
    • 2 single beds
    Enter dates to see prices
    Writers Suite - Heritage Wing
    Writers Suite - Heritage Wing
    ...
    • Room size: 135 m²/1453 ft²
    • Ocean view
    • 1 double bed or 2 single be...
    Enter dates to see prices
    Studio Suite - Victory Annexe
    Studio Suite - Victory Annexe
    ...
    • Room size: 55 m²/592 ft²
    • Sea view
    • 1 king bed
    Enter dates to see prices
    Suite Standard
    Suite Standard
    ...
    • Room size: 87 m²/936 ft²
    Enter dates to see prices

    What people love about Eastern And Oriental Hotel

    • 9.2
      Exceptional

      "Club membership for frequent returning guests would be a nice consideration."

      Michele

      |

      January 4, 2019

    • 8.8
      Excellent
      Cleanliness

      "Nice and clean room Great breakfast, guest benefits and services"

      Priscilla

      |

      October 22, 2018

    • 8.8
      Excellent
      Staff 

      "Hotel - clean, good location, hospitable and helpful staff"

      Park M.

      |

      December 14, 2018

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    More about Eastern And Oriental Hotel

    More about Eastern And Oriental Hotel

    10.0
    Exceptional

    "Beautiful hotel, spacious rooms, friendly staff, great break..."

    Hao X.

    |

    October 31, 2018

    An overview

    Show less

    What they offer

    9.6
    Exceptional

    "Authentic colonial architecture of this hotel amaze us & the..."

    Gianina B.

    |

    January 5, 2019

    View all reviews
    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    American
    Asian
    Continental
    Full English/Irish

    Restaurants on site

    1885
    Cuisine:European, International
    Sarkies Corner
    Cuisine:International, Local
    Sarkies
    Cuisine:International, Local

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

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    Reviews of Eastern And Oriental Hotel from real guests

    Overall rating
    8.9
    Excellent
    From 8175 reviews
    Provided by verified guests of
    Agoda Reviews (3969)Booking.com Reviews (1818)
    Rating via Agoda8.9
    /
    10
    Excellent
    12.3% this month
    Cleanliness9.2
    Facilities9.0
    Location9.1
    Room comfort and quality9.2
    Service9.0
    Value for money8.6
    High score for Penang
    Rating
    9+ Exceptional (1645)
    8-9 Excellent (641)
    7-8 Very Good (380)
    6-7 Good (114)
    <6 Below Expectation (95)
    Time of the year
    Mar - May (795)
    Jun - Aug (754)
    Sep - Nov (685)
    Dec - Feb (641)
    All guests (3969)
    All room types
    All languages

    Show reviews that mention 

    Showing 2875 verified guest comments
    12345
    8.8
    Excellent
    Joanne from Malaysia
    Family with young children
    Victory Annexe Studio Suite King
    Stayed 1 night in June, 2019

    Good relaxing hotel with heritage ambience”

    Love the heritage feeling of the hotel. It's lovely, room is comfortable with a spacious bathroom but the cot bed they provided for our baby seems a bit flimsy and old. Could have given a better cot bed that is more intact. Swimming pool is facing the sea, so it gives a very relaxing atmosphere. However, there were many mosquitoes at pool/ cafe area.

    Reviewed July 24, 2019

    Dear Valued Guest, Many thanks for staying with us and taking the time to share your experience. We are glad that your overall stay was a relaxing one and we hope to have the pleasure of welcoming you back. Kind regards, The Management

    Responded July 25, 2019
    Eastern And Oriental Hotel
    10.0
    Exceptional
    Nanthini from Singapore
    Couple
    Victory Annexe Studio Suite King
    Stayed 4 nights in June, 2019

    A must Stay!”

    The breakfast spread was incredible. Food was prepared on the spot for consumption. The quality and taste was fabulous. The staff were incredibly helpful and accommodating. The room was large and comfortable. The view from from balcony is as promised - an unobstructed view of the sea. You can even choose the kind of pillows that you would like to have. The toilet is ridiculously spacious and incredibly well kept. The room is always made-up to look amazing after the staff have been in it. Perfect location. Everything is nearby.

    Reviewed July 24, 2019

    Dear Valued Guest, Thank you for providing us with a very nice review of your stay at the Eastern & Oriental Hotel. We are delighted to know that you were satisfied with our Hotel, the breakfast and every other aspects of your stay including the hotel's perfect location. We look forward to the pleasure of welcoming you back for more memorable moments. Kind regards, The Management

    Responded July 25, 2019
    Eastern And Oriental Hotel
    10.0
    Exceptional
    wai from Hong Kong
    Couple
    Stayed 1 night in July, 2019

    Perfect stay”

    I loved this place, a stunning colonial styled heritage hotel. Our room is gorgeous with a bay view and a balcony, comfortable bed, huge bathroom., well equipped with amenities. Gym is well appointed and spacious with an ocean view. The infinity pool is a great place for relaxing. The breakfast buffet was amazing, huge selection of high quality Asian and Western food. Highly recommended hotel when you travel to Penang.

    Reviewed July 06, 2019

    Dear Valued Guest, Thank you for taking the time to share your recent stay experience with us. It is really great to read your positive feedback as it is always a pleasure to hear from a satisfied guest. We are delighted to know that your stay was perfect and we lived up to your expectations. We look forward to welcoming you back for more memorable moments. Kind regards, The Management

    Responded July 09, 2019
    Eastern And Oriental Hotel
    8.8
    Excellent
    Oi from Hong Kong
    Couple
    Stayed 3 nights in June, 2019

    a good place to relax ”

    Colonial and historical hotel with spacious room and great breakfast. The hotel is very quiet and clean, staff are friendly and polite. As part of the hotel was under renovation, the only swimming pool next to the poolside restro is a bit too small though.

    Reviewed June 26, 2019

    Dear Valued Guest, Thank you so much for your kind review. It is nice to know that you recognized the Eastern & Oriental Hotel a good place to relax. We look forward to welcoming you back for more memorable moments when you next visit Penang. Kind regards, The Management

    Responded June 27, 2019
    Eastern And Oriental Hotel
    10.0
    Exceptional
    Jacqueline from United States
    Solo traveler
    Victory Annexe Studio Suite King
    Stayed 2 nights in June, 2019

    A wonderful stay!”

    The hotel staff, amenities and room were wonderful! It is a historic building so then ambiance lends itself to that but if you love that feel then by all means - stay here! Even if that aesthetic is not necessarily your preference, I’d recommend giving it a try because it wasn’t my preference either but I ended up loving it because of the large space, the balcony overlooking the water, the food and the pool. The pool is the best I’ve seen in my 5 country site seeing excursion thus far. The spa is also fantastic! The entire place is a must for Penang! It is also very close to the Blue Mansion in case anyone wanted to see that attraction. Lastly, as a female solo traveler I felt very comfortable here.

    Reviewed June 20, 2019

    Dear Valued Guest, Thank you for staying with us for 2 nights. It gives us great honor to read that we lived up to your expectations and you have had a wonderful stay here. We appreciate your recognition and look forward having you back soon. Kind regards, The Management

    Responded June 21, 2019
    Eastern And Oriental Hotel
    9.6
    Exceptional
    Nicola from Singapore
    Family with young children
    Stayed 2 nights in June, 2019

    Our favorite hotel ”

    The room had a balcony with an amazing view! All the staff were very attentive and went the extra mile when they found out my son wasn’t feeling well and brought gluten free bread for supper. The breakfast was delightful and had a huge spread of quality food. The room on our first night was a little dusty but was fine the next 2 nights. Make sure you spend time at the pool cos it is instagram worthy!! We can’t wait to be back!

    Reviewed June 11, 2019

    Dear Valued Guest, Thank you for sharing your recent stay experience with us. We are delighted to hear that you have enjoyed your time and that your stay was pleasant. Your kind words are much appreciated, we will make sure to pass on your praise and comments to the related teams. Once again, thank you for choosing to stay with us and we look forward to welcoming you back. Kind regards, The Management

    Responded June 12, 2019
    Eastern And Oriental Hotel
    10.0
    Exceptional
    Catharina from Australia
    Couple
    Victory Annexe Studio Suite King
    Stayed 3 nights in May, 2019

    Incredible history”

    An oldy worldy colonial type hotel with all mod cons. Spectacular views of the ocean and lovely balcony for early morning and evening. Black out curtains, his and hers sink. Our favourite was the lounge for breakfast and happy hour in the evening.

    Reviewed May 19, 2019

    Dear Valued Guest, Many thanks for choosing to stay with us. We are glad that you enjoyed your 3 nights stay in particular the breakfast and Happy Hour. It would be a pleasure to have you with us again when you next visit Penang and we look forward to welcoming you back. Kind regards, The Management

    Responded May 21, 2019
    Eastern And Oriental Hotel
    9.2
    Exceptional
    Ryohei from Singapore
    Couple
    Stayed 2 nights in May, 2019

    very cozy luxuary hotel”

    E & O is icon of the Penang with very nice location, facility and stuff. The massage we experienced was something so relaxing and refreshed. The spa was our best recommended one in E & O. Just one thing disappointed was the only one plate I grabbed in breakfast buffet still get dirt. Just for it.

    Reviewed May 16, 2019

    Dear Valued Guest, Thank you for staying with us for 2 nights. We are glad that overall you enjoyed your stay and were able to experience the massage at the Spa. We certainly look forward to welcoming you back when you next visit Penang. Kind regards, The Management

    Responded May 17, 2019
    Eastern And Oriental Hotel
    9.2
    Exceptional
    Sean from Thailand
    Couple
    Deluxe Suite - Heritage Wing
    Stayed 1 night in March, 2018

    Beautiful”

    We love this hotel, the old section building is so nice, clean, large and comfortable, classic rooms. Bathroom was beautiful, breakfast was terrific, pool was nice and even had a reception with drinks and finger food to enjoy.

    Reviewed April 30, 2019

    Dear Valued Guest, Thank you for staying with us. We are delighted to know that you loved every aspect of your stay and it would be a pleasure to have you visit us again in the near future. We look forward to welcoming you back. Kind regards, The Management

    Responded May 02, 2019
    Eastern And Oriental Hotel
    7.6
    Very good
    Ann from Singapore
    Couple
    Victory Annexe Studio Suite King
    Stayed 2 nights in July, 2019

    A hotel that provides a traditional experience in a modern setting.”

    Caution needs to be exercised when walking along the pedestrian walkways in the city centre where the hotel is located, due to the presence of the uneven levels and potholes along most of the pedestrian paths in the vicinity.

    Reviewed July 09, 2019
    7.2
    Very good
    JIANZHOU from China
    Solo traveler
    Victory Annexe Studio Suite King
    Stayed 2 nights in June, 2019

    Boutique Hotel and Need improvements ”

    Went for the deco of the hotel and was a little disappointed as the room was quite dusty and there were obvious stains on the carpet. Staffs at reception were helpful and friendly, though the overall service standard could’ve been better and it needs improvement to cater for its 5 star hotel standard.

    Reviewed July 03, 2019

    Dear Valued Guest, Thank you for taking the time to write a review about your recent stay at the Eastern & Oriental Hotel. We apologize for failing to provide you with a fully enjoyable and memorable experience. We do value your constructive feedback as it allows us to improve the service which we deliver to our most discerning guests. We will review your comments in details and see how we can improve. Once again, thank you and we hope to have the pleasure of welcoming you back in the future to show you that we can do better. Kind regards, The Management

    Responded July 03, 2019
    Eastern And Oriental Hotel
    9.6
    Exceptional
    Yan from Singapore
    Group
    Victory Annexe Studio Suite King
    Stayed 2 nights in July, 2019

    Classy”

    Beautiful design and comfortable rooms and bed. Provides fruits and water. Nice spacious toilet.

    Reviewed July 16, 2019

    Dear Valued Guest, Thank you for staying with us and we are glad to know that you enjoyed your stay. It would be a pleasure to have you visit us again and we look forward to welcoming you back. Kind regards, The Management

    Responded July 18, 2019
    Eastern And Oriental Hotel
    8.8
    Excellent
    Fong from Malaysia
    Couple
    Victory Annexe Studio Suite King
    Stayed 1 night in July, 2019

    Vintage style hotel”

    Love the heritage style room, especially the bathroom. Due to the renovation at the heritage wing, we had fewer places to access. Anyhow, we love breakfast there much, many varieties and delicious.

    Reviewed July 15, 2019

    Dear Valued Guest, Many thanks for choosing to stay with us recently. We are glad to read that you enjoyed your stay in particular the breakfast and presentation of the room. It would be a pleasure to have you visit us again and we look forward to your next visit. Kind regards, The Management

    Responded July 16, 2019
    Eastern And Oriental Hotel
    10.0
    Exceptional
    TAN from Malaysia
    Couple
    Victory Annexe Studio Suite King
    Stayed 1 night in July, 2019

    very Nice hotel”

    very helpful staff & clean hotel.. room big & Nice view

    Reviewed July 14, 2019

    Dear Valued Guest, Thank you for choosing the Eastern & Oriental Hotel and it was indeed a pleasure to have you stay with us and be of service to you. It is nice to know that we lived up to your expectations and we hope to have the pleasure of welcoming you back. Kind regards, The Management

    Responded July 15, 2019
    Eastern And Oriental Hotel
    9.2
    Exceptional
    christopher from Germany
    Family with teens
    Victory Annexe Studio Suite Twin
    Stayed 3 nights in July, 2019

    Superb”

    Fabulous hotel in every way. Cam't wait to come back when the restoration work is complete.

    Reviewed July 14, 2019

    Dear Valued Guest, Thank you very much for letting us know about your recent stay at the Eastern & Oriental Hotel. We are delighted to know that you had a truly enjoyable stay and can't wait to come back. We certainly look forward to your next visit soon. Kind regards, The Management

    Responded July 15, 2019
    Eastern And Oriental Hotel
    8.4
    Excellent
    Linda from Australia
    Family with teens
    Stayed 3 nights in April, 2019

    Wait until next year when renovations are complete”

    Wonderful staff and great breakfast! Unfortunately with major renovations going on in the original building there is not enough room and the pool area is over run. Whilst there the 6th floor pool also had broken tiles. The yellow warning tape was an eyesore. Changes to the club room area at the victory annex were also very disappointing.

    Reviewed April 27, 2019

    Dear Valued Guest, Thank you indeed for staying with us. We are delighted to know that you enjoyed the breakfast and found the staff wonderful. We hope to have the pleasure of welcoming you back in the near future. Kind regards, The Management

    Responded April 29, 2019
    Eastern And Oriental Hotel
    9.2
    Exceptional
    SARAVANA from Malaysia
    Couple
    Deluxe Suite - Heritage Wing
    Stayed 1 night in August, 2018

    Fantabulous”

    The stay was heavenly. The swimming in heritage wing is good for a quite swim. Swimming pool at Victory Annex is cool but crowded at times. The breakfast was fantastic. I can't think of anything bad about this hotel. Worth every penny that you spend

    Reviewed April 11, 2019

    Dear Valued Guest, Many thanks for choosing to stay with us. We are glad that you enjoyed your stay and we look forward to the pleasure of welcoming you back soon. Kind regards, The Management

    Responded April 12, 2019
    Eastern And Oriental Hotel
    8.8
    Excellent
    SYLVIA from Switzerland
    Solo traveler
    Stayed 5 nights in March, 2019

    Very,. very beautiful”

    Whenever you travel to Georgetown, this Hotel is a MUST. Old Wing unfortunatly under construction, but Annexe-Wingg is breathtaking too. (why does the FEMALE employees on the reception never smile???? Its'free!!!!! )

    Reviewed March 25, 2019

    Dear Valued Guest, Thank you for staying with us recently. We are glad to know that overall you enjoyed your accommodation in the Victory Annexe. On a separate note, we acknowledge your feedback in regards to areas for improvement. It was a pleasure having you as our guest and we look forward to welcoming you back. Kind regards, The Management

    Responded March 26, 2019
    Eastern And Oriental Hotel
    10.0
    Exceptional
    Kitty from United States
    Group
    Stayed 3 nights in February, 2019

    Wonderful stay”

    This is my favorite hotel. Rooms are spacious. I requested an extra bed before our arrival, and it was done. Staff are excellent, they accommodate all our requests. We had a wonderful time, and talked about returning there next year.

    Reviewed March 04, 2019

    Dear Valued Guest, Thank you for staying with us and the time taken to share your experience in this review. It is a pleasure to know that you had a wonderful stay and everything was as expected. We hope to welcome you back for another great stay when you next visit Penang. Kind regards, The Management

    Responded March 05, 2019
    Eastern And Oriental Hotel
    10.0
    Exceptional
    Umatharan from Malaysia
    Family with young children
    Corner Suite
    Stayed 1 night in July, 2019

    One of the best in Georgetown”

    Love the location, awesome sea view. Cozy and clean. Helpful staff and friendly.

    Reviewed July 10, 2019

    Dear Valued Guest, Thank you for taking the time to share your recent stay experience with us. It is great to know that you enjoyed every aspect of your stay and recognized the Eastern & Oriental Hotel one of the best in Georgetown. It would be a pleasure to have you visit us again and we look forward to your return. Kind regards, The Management

    Responded July 11, 2019
    Eastern And Oriental Hotel
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