Free Wi-Fi in all rooms!
|Value for money||7.9|
|Distance to city center||0.5 km|
|Nearest airport||Kualanamu International Airport (KNO)|
|Distance to airport||23.2 km|
"Value to money, nice location, good food"
October 10, 2016
"Friendly staffs, good location and clean"
April 5, 2017
"The staff were very warm and welcoming."
April 26, 2016
"Will recommend friend to stay in this hotel"
January 25, 2017
Away from the traffic of the city, this hotel boasts its newly renovated room within the heart of Medan. Choose from the wide variety of rooms available as all the 158 guestrooms feature modern conveniences for your utmost comfort. Ranging from Western to Chinese, Asian to local, guests will certainly be spoiled for choice with sumptuous favorites available here. Bringing total luxury, guests can indulge in the fully equipped fitness center, unwind in the spacious swimming pool, get pampered at the massage parlor and sauna, or get serious with a few games of tennis. Emerald Garden Hotel also has a catering service ready to suit your personalized needs, whether it’s a business meeting or private parties.
"Spacious, Clean, very good hospitality ."
June 23, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Emerald Garden Hotel
Medan City Center
Medan City Center
Worth the money”
I have stayed in few hotels in Medan previously and this is one of the hotel that I would go back. Spacious room, wide variety of breakfast & value of money. However there is not much things to do within a 5min walking distance, might need to hire a transport to tour around the city.
Breakfast excellent Staff responsif Strategic location BUT............ i'm very very disappointed about the facilities. The executive deluxe room should be have fasilities bathup, shower and long sofa like image foto in agoda. But in fact, no those facilities in the room that i got. I ask the receptionist many time but i still didn't get does facilities room as i paid. In another hotel, i usually get upgrade room if my room not available. But in this hotel my room is down grade. For me this is fraud. I condemn this !!!
Fantastic Service and Well Run”
We spent the night at emerald garden hotel medan in a superior room. The room was large and king size bed was very comfortable. The hotel is fairly new renovated., so everthing looks fresh and shinny. The buffet breakfastoffers a wide selection and delicious choice. i wouldn't hesitate to recommend this hotelto others travellers. i thought that it offered great value for money
fully renovated hotel, friendly staff, good food”
we really enjoyed our stay at emerald garden hotel. The hotel seems to be have just renovated.The purpose was for us to have some rest time. we were able to do that. The staff were extremely friendly. Our room was clean and comfortable. we were able to enjoy the buffet breakfast which has a great selection of food. Location is very strategic. i sure to come back again to stay here for my visit to medan to enjoyed the excellent service from this staff's hotel
I got a room that suit smoker most”
room size just as money value, unfortunately my room bit smelly, suit smoker but not me, non-smoker one. other, just ok
One of the Best Hotels for Staycation in Medan”
I and my friends had a staycation for weekend. We checked in on Saturday and they had an express check in. The facilities were good, swimming pool and car park for example. The breakfast was awesome, but unfortunately the dimsum was out of stock and they didn't refill the dimsum buffet but overall it's awesome with many choices of meals like Indonesian food and western food for breakfast. The check out process was too long but it's okay because the hotel was really value for money.
It's through my friend's recommendation that i decided to stay at this hotel. It's located very near to train station, takes like 5min. The room was very nice, spacious and very comfortable. The staff were very friendly all around. Excellent stay with good foods and value for money. Do try out their chinese ala carte and dimsum at the palace restaurant, surprisingly good.
4* is overrated”
For a 4* hotel, Emerald is overrated. we were check in around 3p.m. and the rooms were not ready yet. From 4 rooms, they can only provide us 2 rooms. They told us that the other 2 rooms are in the process, they asked us to wait. That's find with us. Therefore our group decided to go for sightseeing. At 7pm, one of the the front office staff called me and she told me that the rooms ready. That's good I said, we will take the keys when we're done. But unfortunately, when we're back to the hotel around 9pm the receptionist only give me 1 room and ask me to wait for the other room. That's really disappointed......!!! They insisted to give me a smoking room, which I definitely refuse. The way they run this hotel is just like run a hostel and not a 4* star hotel.
Close to major shopping mall Medan Fair, Petisah”
Excellent stay. Public transport easily available. Restoran Padang reachable with 4-5 minutes walk. I am surprised that no question asked when I did earlier checkin at 10am. Staff is friendly although I am local (Indonesian alone). I take whole my kids 3 with my wife to stay in 1 room for airport departure purpose. My eldest is 15 y.o.
Pleasant hotel with many attractions”
Very pleasant stay in the heart of Medan.The hotel is nicely isolated away from the busy city traffic. The hotel is fully equipped with sports and gymnasium facilities. for night entertainment, there are pub, bars and karaoke rooms right inside the hotel itself.
Nice secluded location in the busy town.”
The hotel location is slightly outskirt of the city is very convenient to travelers who want to get away from the busy traffic and enjoy some peace and quiet time. The lobby is never crowded as compared to other hotels in had stayed before in Medan. The hotel is fully equip with sporting and entertainments facilities. You don't have to go out on the busy road to have fun.
great service and very good ambiance.”
Our stay was in the hotel to attend a wedding reception; at the hotel. we were booked in for 1 nigh but wished it would be longer. the room was very comfortable and the staff was extremely helpful and accommodating.
this hotel was recommended by previous traveler. unfortunately, the music lounge we were looking at is under renovation. however, we use the kareoke lounge to spend our evening. price of drinks a bit on the high side for the is no live music. other facilities are good. breakfast, no complaint. i like the kuih lopis which is my favourite malay kuih.
Nice secluded and quiet hotel.”
compared to my previous stay in a few other hotels in medan, this hotel is highly recommended if you want rest , relaxation, peace and quiet. my golf trip was very well organized by the hotel staff from transportation to dining. the hotel was also fully equipped with ports and entertainment facilities. i will definitely come back here if i have to travel to medan again.
Nice Hotel with a good service”
The room is quite big for standard room. It seems just being renovated. The room is nice and clean. The breakfast is standard. Not too good, but compared to the price it is still OK. The location is in the middle of the city.
New comfortable cozy room”
I love this hotel , they already do the new renovation for every single room , and I really love the room , beside that , no worry to stay here , u will get some meals at mini market in front of the hotel.Totally nice !
good food, comfortable room and their staff is friendly. ”
it provides various type of food, the room is very nice and the staff is very kind
Hotelnya lumayan luas n nyaman. Harganya murah pada saat booking karena dapat promo dari agoda. Value for manoey